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Head Waiter / Service Trainer This very popular and iconic luxury café and all-day dining restaurant concept has been taking the market by storm since the early 90s. Located only in prime real estate locations across Westminster, we are now seeking a passionate, experienced, and service-driven Head Waiter to join our successful team and support the training and development of our front-of-house staff. The ideal candidate will have strong restaurant floor experience, excellent leadership skills, and a genuine passion for delivering exceptional guest service. As Head Waiter, you will lead by example, support the management team, and train waiters to deliver excellence in service, guest care, product knowledge, and restaurant standards. Responsibilities • Lead, motivate, and support the waiting team during service, • Train new and existing staff in excellent table service and guest care, • Ensure all guests receive a warm welcome and professional service, • Maintain high standards of presentation, communication, and hospitality, • Supervise the restaurant floor and ensure smooth daily operations, • Support staff with order taking, food and drink service, and guest requests, • Coach team members on upselling, menu knowledge, allergens, and service steps, • Monitor service quality and provide feedback to improve performance, • Handle guest queries and complaints professionally and efficiently, • Ensure the restaurant is clean, organised, and ready for service at all times, • Work closely with managers, bartenders, kitchen staff, and other departments, • Support opening and closing procedures when required, • Ensure compliance with food safety, health and safety, and company standards Requirements • Proven experience as a Head Waiter, Senior Waiter, Supervisor, or similar role, • Strong knowledge of high-quality restaurant service, • Experience training or coaching front-of-house staff, • Positive attitude and excellent communication skills, • Ability to lead by example and remain calm under pressure, • Strong attention to detail and guest-focused approach, • Ability to keep the restaurant organised, clean, and under control, • Professional appearance and confident customer service skills, • Flexibility to work full-time, including weekends and busy periods, • Right to work in the United Kingdom is required Benefits • 50% staff discount in all our venues, even on your days off, for you and up to 3 family members, • 4 weeks paid annual holiday, • Learning and development opportunities, • Free meal during working hours, • Competitive pay depending on experience, • Tips, service charge, staff food, and other incentives included, • Around 45 hours per week, • No split shifts Pay Competitive salary depending on experience, from £13.46 to £15.00 per hour, including service charge, plus tips, staff food, and other incentives. Job Type: Full-time Application Questions • Do you have experience in a similar Head Waiter, Senior Waiter, or Supervisor position?, • Do you have experience training or supporting front-of-house staff?, • Can you work full-time? Work Authorisation United Kingdom work authorisation is required. Work Location In person

GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Job Ref: PER1622 Branch: Tattu Canary Wharf Location: Tattu Canary Wharf, London Salary/Benefits: Up to £19.21 Per Hour OTE Contract type: Permanent Hours: Full Time Posted date: 16/09/2026 Closing date: 28/10/2026 Tattu Canary Wharf is setting sail in November 2026! We are looking for our unique team to join us in our latest opening to bring exceptional experiences to Canary Wharf. Training will begin on 19 October 2026. What You'll Get Up To: • Demonstrate your passion for customer service to deliver a unique and special experience to guests., • Support your team to create a positive working environment and to be the best team that we can be., • Use your personable skills to respond to different situations and different customer requirements., • Show your experience and ability to manage large sections of guests during busy periods to deliver an impeccable level of service and attention to detail., • Demonstrate a desire to go further in your career and learn new skills., • All servers will begin their journey on a training rate tronc, once training has been successfully completed the tronc rate will be increased. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

Job Title: Café Manager, Urban Baristas Bromley-by-Bow G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Sales Executive – Tech Tailors Ltd Tech Tailors Ltd is a modern and growing tailoring company combining traditional craftsmanship with technology, innovative materials and contemporary design. We specialise in creating high-quality bespoke and made-to-measure suits while giving our customers a professional and personalised experience. We are looking for a confident, motivated and customer-focused Sales Executive to join our team. The successful candidate will help customers understand our products, guide them through their options and build strong relationships that lead to sales and repeat business. Key Responsibilities • Welcome and engage with customers in a professional and friendly manner., • Understand each customer’s requirements, style preferences and budget., • Explain our bespoke and made-to-measure suit options, fabrics, materials and technology., • Recommend suitable products and solutions based on customer needs., • Manage enquiries from new and existing customers by phone, email, online channels and in person., • Generate new sales opportunities and follow up with potential customers., • Build long-term relationships with clients and encourage repeat business and referrals., • Work towards individual and company sales targets., • Maintain accurate customer and sales information., • Work closely with the tailoring and production team to ensure customers receive an excellent service from initial consultation through to completion. What We Are Looking For We are looking for someone who is confident, enthusiastic and enjoys speaking with people. Previous sales experience is preferred, particularly within fashion, tailoring, luxury retail or customer service, although full training can be provided to the right person. The ideal candidate will have: • Strong communication and interpersonal skills., • A confident and professional manner., • Good sales and negotiation skills., • Excellent customer service skills., • An interest in suits, fashion, tailoring or technology., • The ability to understand different fabrics, materials and product options., • A proactive attitude and willingness to learn., • The ability to work independently and as part of a team., • Good organisation and attention to detail. Why Join Tech Tailors Ltd? This is an opportunity to join an ambitious company that is bringing together traditional tailoring and modern technology. You will have the opportunity to develop your sales skills, learn about bespoke tailoring and innovative materials, and grow with the business as we expand. We are looking for someone who wants to become an important part of the Tech Tailors team and help us deliver an outstanding experience to every customer.

INTERIM HOTEL PROCUREMENT SPECIALIST – LONDON HQ The Interim Hotel Procurement Specialist is responsible for leading the procurement function across the hotel portfolio, ensuring the business secures the right products, services, and supplier partnerships to deliver exceptional guest experiences while achieving commercial value. This role requires a commercially minded procurement professional with hospitality experience, strong negotiation skills, and the ability to drive cost efficiencies without compromising quality or brand standards. As an interim appointment, you will provide immediate expertise, review current procurement practices, identify opportunities for improvement, and support operational teams through a period of change and business transformation. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Lead procurement across the hotel portfolio, delivering commercial value while supporting operational excellence. Develop and implement sourcing strategies across key spend categories, driving cost efficiencies without compromising quality or brand standards. Build and manage strong supplier relationships, negotiate contracts, monitor performance, and mitigate supply chain risks. Partner with hotel operations to support day-to-day purchasing, property openings, refurbishments, and capital projects. Analyse spend, identify savings opportunities, and support budgeting, forecasting, and procurement reporting. Ensure purchasing activities comply with company policies, legal requirements, and sustainable procurement practices. Work collaboratively with Operations, Finance, Food & Beverage, Development, and Property teams to deliver procurement initiatives and continuous improvement across the business. THE FIRE YOU CARRY A proactive, can-do attitude with the confidence to take ownership and drive results. An entrepreneurial mindset with the ability to identify opportunities, challenge thinking, and create solutions. The ability to thrive in a fast-paced, ever-changing environment. Proven procurement experience within hospitality, hotels, serviced apartments, or a multi-site operational environment. A successful track record of developing procurement strategies that deliver commercial value, cost savings, and operational efficiencies. Demonstrated success in supplier negotiations, contract management, and strategic sourcing across multiple spend categories. Strong knowledge of hospitality procurement, including Food & Beverage, Rooms, Housekeeping, Engineering, IT, and Operational Supplies. Experience partnering with operational teams and managing multiple stakeholders across a complex, fast-paced business. The ability to analyse spend, identify opportunities, and implement continuous improvements that enhance performance and value. A commercial mindset with the drive to maximise opportunities and deliver meaningful impact. YOUR PROVEN TRACK Excellent commercial acumen with strong analytical and problem-solving skills. Outstanding negotiation, communication, and relationship-building abilities. Highly organised with strong project management skills and the ability to manage competing priorities. Experience using procurement systems, purchasing platforms, and Microsoft Office applications. Strong understanding of hospitality supply chains, supplier markets, and industry trends. The ability to work independently, adapt quickly, and deliver results in an interim role. A collaborative approach with the confidence to influence stakeholders at all levels. A passion for continuous improvement and delivering exceptional outcomes. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Job Ref: PER1590 Branch: Tattu Canary Wharf Location: Tattu Canary Wharf, London Salary/Benefits: Up to £18.21 Per Hour OTE Contract type: Permanent Hours: Full Time Posted date: 04/09/2026 Closing date: 06/11/2026 Tattu Canary Wharf is setting sail in November 2026! We are looking for our unique team to join us in our latest opening to bring exceptional experiences to Canary Wharf. Training will begin on 19 October 2026. Rates of pay is £18.21 per hour inclusive of tronc. During the 2 week pre opening training period, tronc rate will be 50%. What You'll Get Up To: • Support your team during busy services to create positive energy and a productive environment., • Work independently managing a demanding section of the kitchen., • Ability to remain calm during pressurised services., • Eye for detail with the ability to execute our desserts to the highest standard., • Show determination to deliver the best product and demonstrate commitment and passion on every shift to inspire those around you, • Demonstrate a desire to push culinary boundaries and learn new skills and techniques to deliver new and unique dishes., • Willingness to share your knowledge with junior members of the team so they are continually learning and developing. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

Job Description: Restaurant Floor Manager at Hotel California Welcome to Hotel California , a fictional boutique hotel nestled in the heart of London, where cutting-edge AI technology meets unparalleled hospitality. We’re not just a hotel—we’re an experience, dedicated to crafting the ultimate guest journey through innovation, warmth, and a touch of magic. Recognized as one of the top places to work in hospitality, we put people—our guests and our team—at the heart of everything we do. Since opening our doors, Hotel California has redefined luxury with a modern twist, blending timeless charm with the latest AI-driven solutions to anticipate and exceed every guest’s needs. From our AI-powered concierge that personalizes each stay to our smart dining spaces serving up culinary delights inspired by London’s vibrant culture, we’re all about creating moments that linger long after checkout. And it doesn’t stop there—our commitment extends beyond our walls. We partner with local charities, plant trees across the UK, and, through our Stay for a Cause initiative, donate 50 meals to children in need for every shift you work. As of March 2025, we’ve provided over 25 million meals and counting! How We’ll Support You At Hotel California , your well-being is our priority, both on and off the clock. We’ve designed our support around four key pillars: Financial Free weekly wage advances and emergency cash support. Access to savings tools and financial health planning powered by AI insights. Up to 50% off stays and dining at Hotel California for you, friends, and family, plus a California Gold Card with a monthly allowance to treat your loved ones in style. Mental & Physical All Californians (Managers) are trained in mental health support and First Aid. 24/7 confidential helpline for you and your household, available 365 days a year. Healthcare cash plan and free monthly fitness sessions (think AI-guided yoga or spin classes in our smart gym). Sports fan? Join our California Cricket League —an in-house tournament with a grand finale at Lord’s! Social We love bringing our Hotel California family together! You’re invited to: California Dream Fest (our summer celebration for team and families). A legendary Christmas party under the stars. Regular team events across the hotel, from mixology nights to AI-tech showcases. After 5 years, embark on our London Calling Bootcamp —a once-in-a-lifetime guided tour of London’s hidden gems with our founders (over 200 Californians joined last year!). What to Expect Salary : £42,000 - £45,000 per year (inclusive of service charge), paid monthly. Schedule : Full-time across 5 days, with Monday-Sunday availability. Our AI-optimized rotas ensure a mix of daytime and evening shifts—no endless late nights here! Training : Access to award-winning, AI-enhanced development programs from day one. Last year, we promoted 211 team members! Holiday : Standard paid leave (including service charge), with Hotel California closed on Christmas Day and Boxing Day. Got kids? Take an extra day for their first day of school. Style : No stiff uniforms—smart casual and comfy is the vibe (trainers welcome!). Do You Have the California Spirit ? At Hotel California , we believe true happiness comes from giving your best to others. We call it the California Spirit —going beyond service to genuinely care for our guests and team, powered by the latest AI tools to make every interaction seamless and special. We’re searching for a Floor Manager to join our London haven. Our Californians (Managers) are the heartbeat of our operation, ensuring every guest feels like they’ve stepped into a world of wonder. With AI assisting everything from real-time guest preferences to team coordination, you’ll lead with heart and precision. On busy nights, you’ll manage wait times of up to 90 minutes with charm and empathy, supported by a team of 40-50 California Crew members and fellow Californians , all working in sync thanks to our smart systems. You’re empowered to make bold decisions, ensuring our California Spirit shines through in every moment. And the perks? Competitive pay, incredible benefits, and events like our Californians’ Day Out and epic Christmas bash—our way of saying “thank you” for making 2024 our best year yet! What We’re Looking For As a Floor Manager at Hotel California : You’ve been a Senior Assistant Manager or Assistant General Manager in a high-volume, tech-savvy hospitality setting for the past few years. You’re obsessed with excellence, eager to thrive in an environment that blends AI innovation with human connection. You’ve got an eagle eye for detail, keeping standards sky-high and every shift running smoothly. You’re a natural leader with a big heart, passionate about coaching and growing your team. You live to make people happy—guests and crew alike—turning first-time visitors into lifelong fans. Join the Hotel California Family Everyone’s welcome here. We’re proud to foster an inclusive, diverse workplace and encourage applications from all backgrounds, identities, and experiences. Ready to bring your California Spirit to life with the power of AI? Apply today and help us create the ultimate guest experience in the heart of London!

Job Ref: PER1589 Branch: Tattu Canary Wharf Location: Tattu Canary Wharf, London Salary/Benefits: Up to £19.21 Per Hour OTE Contract type: Permanent Hours: Full Time Posted date: 04/09/2026 Closing date: 16/10/2026 Tattu Canary Wharf is setting sail in November 2026! We are looking for our unique team to join us in our latest opening to bring exceptional experiences to Canary Wharf. Training will begin on 19 October 2026. Rates of pay is £19.21 per hour inclusive of tronc. During the 2 week pre opening training period, tronc rate will be 50%. What You'll Get Up To: • Support your team during busy services to create positive energy and a productive environment., • Work independently managing a demanding section of the kitchen., • Ability to remain calm during pressurised services., • Demonstrate experienced knife skills and impeccable attention to detail., • Show determination to deliver the best product and demonstrate commitment and passion on every shift to inspire those around you., • Demonstrate a desire to push culinary boundaries and learn new skills and techniques to deliver new and unique dishes., • Willingness to share your knowledge with junior members of the team so they are continually learning and developing. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

Full-Time Store Manager – Dessert and Coffee shop We are looking for an experienced, motivated, and hands-on Full-Time Store Manager to lead the day-to-day operations of our busy coffee shop and bakery. This role is ideal for someone with a strong background in Dessert and coffee, bakery, and hospitality management who can take full ownership of the store. You'll be responsible for leading the team, driving business growth, maintaining exceptional customer service, managing stock, and ensuring the store operates efficiently every day. We're looking for someone who doesn't just manage the business—they improve it by identifying opportunities, increasing sales, maintaining high standards, and creating a positive team culture. Key Responsibilities • Take full responsibility for the overall running and performance of the store., • Lead, train, motivate, and manage the team to deliver exceptional customer service., • Recruit, onboard, and develop staff while managing rotas, attendance, and performance., • Ensure the highest standards of coffee preparation, bakery presentation, food quality, cleanliness, and customer experience., • Manage daily operations, ensuring smooth service during busy periods., • Oversee stock control, ordering, supplier relationships, and inventory management while minimising waste., • Monitor sales performance and implement strategies to increase revenue and profitability., • Ensure products are displayed attractively and maintain excellent merchandising standards., • Resolve customer concerns professionally and maintain a welcoming environment., • Ensure full compliance with food hygiene, health & safety, and company procedures., • Manage cash handling, daily reporting, and store administration., • Work with senior management to identify opportunities for growth, improve operational efficiency, and increase customer satisfaction. Essential Requirements • Proven experience managing a coffee shop, café, bakery, or similar hospitality business in UK, • Strong knowledge of speciality coffee, barista operations, and bakery products., • Experience leading, managing, and developing staff in a fast-paced environment., • Excellent leadership, communication, and organisational skills., • Strong understanding of stock control, ordering, and cost management., • Commercial awareness with the ability to drive sales and improve profitability., • Ability to work under pressure while maintaining high standards., • A proactive, hands-on approach with excellent problem-solving skills., • Passion for delivering outstanding customer service and creating a positive workplace culture. Desirable Skills • Barista training or coffee industry experience., • Experience with bakery production or bakery retail operations., • Food Hygiene Level 2 or 3 certification., • Experience using EPOS systems and stock management software. What We Offer • Competitive salary based on experience., • Career progression opportunities within a growing business., • Staff discounts., • Ongoing training and development., • Supportive and friendly working environment. Job Type: Full-Time Salary: Competitive, based on experience.

Job Ref: PER1588 Branch: Tattu Canary Wharf Location: Tattu Canary Wharf, London Salary/Benefits: £19.21 Per Hour OTE Contract type: Permanent Hours: Full Time Posted date: 04/09/2026 Closing date: 16/10/2026 Tattu Canary Wharf is setting sail in November 2026! We are looking for our unique team to join us in our latest opening to bring exceptional experiences to Canary Wharf. Training will begin on 19 October 2026. Rates of pay is £19.21 per hour inclusive of tronc. During the 2 week pre opening training period, tronc rate will be 50%. What You'll Get Up To: • Support your team during busy services to create positive energy and a productive environment., • Show versatility with your skills and experience working in all sections of professional kitchens., • Ability to remain calm during pressurised services., • Demonstrate experienced knife skills and impeccable attention to detail., • Show determination to deliver the best product and demonstrate commitment and passion on every shift to inspire those around you., • Demonstrate a desire to push culinary boundaries and learn new skills and techniques to deliver new and unique dishes . Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

Team Leader – Chozen Katsu Express | ExCeL London, E16 Legacy Koncepts is looking for a reliable, hands-on Team Leader to take day-to-day responsibility for our Chozen Katsu Express kiosk at ExCeL London. Chozen Katsu Express serves freshly prepared Asian-inspired food in a fast-paced exhibition environment. The role is primarily based at the kiosk, although you will also be trained and expected to work within our other Chozen outlets at ExCeL when required. This is an operational role for someone who enjoys working alongside the team while providing clear direction, maintaining standards and ensuring the kiosk runs smoothly. What We Offer • £13.91 per hour., • A minimum of 64 guaranteed hours during each four-week pay period., • Additional hours available during busy event periods., • Performance and timekeeping bonus of up to £1.50 per hour after successfully completing a three-month probationary period., • Paid training and development., • Company pension contribution., • Staff meal while working., • 50% staff discount at other times., • Based at ExCeL London, E16. Hours are arranged around ExCeL’s changing event schedule and will not necessarily be spread evenly across each week. Regular weekend work is an essential part of the role, with some early starts, late finishes and longer shifts during major events. Your Responsibilities • Open and close the kiosk and ensure it is properly prepared for service., • Lead the allocated team during the shift and position staff effectively across serving, tills, food preparation and replenishment duties., • Work alongside the team and lead by example during busy service periods., • Maintain an efficient flow of food from preparation through to customer service., • Liaise with the kitchen and wider management team to replenish food before it runs out, while avoiding unnecessary overproduction and waste., • Maintain strict food-safety, allergen, hygiene, cleaning and labelling standards., • Promote a proactive clean-as-you-go approach and ensure closing cleaning is completed thoroughly., • Complete temperature checks, monitoring forms and other food-safety records accurately., • Monitor stock, cooking levels and wastage throughout the shift., • Operate the till accurately and follow card, cash and ExCeL voucher procedures when required., • Maintain food quality, presentation and portion-control standards., • Deliver friendly customer service and deal with minor customer concerns professionally., • Encourage appropriate recommendations and upselling to help maximise sales., • Report operational, equipment, staffing or compliance concerns promptly to management. Who We Are Looking For You should be: • Experienced in fast food, QSR or another busy food-service environment., • Confident working at pace while maintaining food quality and attention to detail., • Reliable, organised and comfortable taking responsibility for an outlet during your shift., • Able to give clear instructions and uphold standards while treating colleagues fairly, patiently and respectfully., • Willing to work alongside the team rather than supervise from the sidelines., • Proactive about food safety, cleaning, labelling and completing required records., • Comfortable using tills and carrying out basic stock and numerical tasks., • Flexible enough to work regular weekends and across the Chozen outlets when required., • Physically able to remain standing for extended periods and undertake normal manual-handling duties. Previous Team Leader or supervisory experience is preferred but not essential. We will also consider an experienced and dependable QSR team member who is ready to take the next step into leadership. A Level 2 Food Safety certificate would be beneficial, although the successful candidate will be required to complete Legacy Koncepts’ mandatory Food Safety, Allergen Awareness, Health and Safety and COSHH training.

Chef de Partie (CDP) – Leytonstone Location: Leytonstone, London Pay: £14–£15 per hour, depending on experience Hours: Full-time / Part-time available We are looking for a passionate and reliable Chef de Partie (CDP) to join our kitchen team in Leytonstone. We are a friendly and welcoming team, and we are looking for someone who enjoys working in a positive environment, takes pride in their food, and can work well as part of a team. The Role As a Chef de Partie, you will be responsible for: • Preparing and cooking food to a high standard, • Managing your section efficiently during service, • Following recipes, presentation standards and portion control, • Maintaining high standards of food hygiene and cleanliness, • Supporting the kitchen team during busy services, • Helping with stock rotation and preparation, • Working closely with the Head Chef and other kitchen team members What We’re Looking For • Previous experience as a Chef de Partie or in a similar kitchen role, • Good knowledge of food preparation and kitchen operations, • Ability to work efficiently under pressure, • Good teamwork and communication skills, • A positive attitude and willingness to learn, • Food hygiene knowledge is an advantage What We Offer • £14–£15 per hour, depending on experience, • Holiday pay, • Food provided on shift, • Friendly and supportive team, • Positive and relaxed atmosphere, • Opportunity to develop your skills and progress within the kitchen If you are an enthusiastic CDP looking for a friendly place to work in Leytonstone, we’d love to hear from you. Apply now and join our team ! We are looking forward to hearing from you!

Job Ref: PER1586 Branch: Tattu Canary Wharf Location: Tattu Canary Wharf, London Salary/Benefits: Up To £45,000 OTE Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 04/09/2026 Closing date: 16/10/2026 What You'll Get Up To: • Inspire your team to deliver the owners vision, to bring a unique and immersive dining experience to our guests., • Show your experience and capability for managing high volume operations and busy service periods., • Demonstrate an in-depth knowledge of booking systems such as Seven rooms and understanding customers specific needs to deliver a unique experience., • Adapt your style to different situations and different customer requirements., • Inspire the team to deliver impeccable service with unwavering attention to detail to our guests., • Willingness to share your knowledge with junior members of the team so they are continually learning and developing. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

53rd Floor Sky Lounge, Wardian, Canary Wharf E14 Full-time | Tips & Service Charge | Immediate start 🌆 Most bars have a view or a community. The Observatory has both - 53 floors above London. The Observatory is a Sky Bar & Restaurant on the 53rd floor of Wardian, looking out over Canary Wharf and the whole of London. It's one of the highest bars in the city - and it's exclusively for the developments residents & their guests. That last part is what makes this job different from every other Head Bartender role you'll scroll past today (well maybe the views as well). You're not serving a queue of strangers. You're looking after a community of around 1,500 residents & their guests who treat this as their local, their living room and their party venue. Regulars come in weekly. You'll know their names, their drinks and their birthdays. It has the feel of a private members' club, without the stiffness. We're looking for someone to take real ownership of it. 🚀 THE ROLE You'll help run The Observatory Bar day to day - leading the small team, keeping cocktail and service standards high, and being the face residents come to. Alongside that, the venue hosts a busy year-round events calendar: birthdays, engagements, weddings, seasonal parties and private hires, plus the events we programme ourselves. To be clear about the events side: you're the host, not the event planner. Our dedicated events team handles the logistics, the planning and the bigger productions. Your part is being the person residents talk to, helping shape the drinks and the feel of the night, and delivering it brilliantly on the day. If you've worked functions or private hires before, you'll be right at home. If you're a superb bartender who's keen to grow into that side, we'll teach you. Day to day you'll: • Lead from the front behind the bar, delivering excellent cocktails and genuine hospitality, • Take ownership of the running of the bar - standards, stock, ordering, prep and organisation, • Build real relationships with residents and be their first point of contact for bookings, • Look after resident celebrations and private hires from enquiry through to the night itself, • Lead, train and develop the team, • Work with our events team on the larger bookings and the annual events calendar, • Grow the events side of the venue and get residents using the space more, • Work with senior management on drinks menus, and where The Observatory goes next as we enter an exciting new chapter. 💥 WHAT YOU'LL GET • Tips and service charge on top of your pay., • ⏰ Sociable hours. We open at 4pm on weekdays and midday at weekends. No breakfast shifts, no 3am finishes, no split shifts., • Genuine ownership of a unique venue rather than one site among many, • 📈 Room to grow. We're a multi-site London group - Supershakes, Beringers, Lockdown, The Eleventh Hour - and we'd far rather promote from within than recruit in., • Involvement in menu development, supplier tastings and the events programme, • Staff food and drinks on shift, plus discounts across all our venues, • Support from an experienced events and senior hospitality team, • A team that actually enjoys working together, • days holiday 🔥 WHAT WE'RE LOOKING FOR • Solid bartending experience, ideally with time in a management or senior role, • Strong cocktail knowledge and consistency under pressure, • Some experience of events, functions or private hires - or real appetite to learn it, • A natural host who genuinely likes people and remembers them, • Organised, proactive and comfortable owning a space, • Calm and confident through a busy service, • Someone who cares about the details, because our regulars notice them And honestly: we're looking for someone who wants to stay. Building a relationship with a community of regulars takes time, and it's the best part of this job - but only if you're here long enough to enjoy it. If you're looking for somewhere to settle, put your stamp on and grow with, this is it. ⚡ WHY THIS ONE There aren't many jobs like this in London. One shift you're making cocktails for a couple who come in every Friday. The next you're helping them plan their engagement party, 53 floors above the city. If that sounds like the kind of place you'd like to run, we'd love to meet you. Apply now and let's have a chat 👋

Production Supervisor (Kitchen Operations) Planthood is the UK’s highest-rated plant-based meal kit company, on a mission to enable people to live healthier lives and have a meaningful impact on the planet by eating more plant-based whole foods. From our London kitchen, we cook delicious food from scratch and deliver it to thousands of customers across the UK every week. Since launching from Hilary & Will’s kitchen in 2020, we’ve cooked more than 5 million meals, and we’re continuing to grow. We’re now looking for an ambitious and proactive Production Supervisor (Kitchen Operations) to join us at an exciting stage of our journey. Salary: £32,000-£34,000 per annum, depending on experience, plus two annual bonus opportunities of up to 5% each Contract: Permanent, full-time Location: Planthood, Units D10-D11, Leyton Business Centre, Argall Avenue, London, E10 7QP Work location: On-site The Role Our Kitchen team is a crucial part of what makes Planthood different. It’s where our chefs prepare the sauces, garnishes and other chef-made components that go into our meal kits and bring our dishes to life. As one of three Production Supervisors in Kitchen Operations, you’ll lead our team of chefs and Kitchen Porters while working closely with your fellow Supervisors, other department leaders and our Production Managers. You’ll be an important part of a wider management team where we share ideas, solve problems, support each other and get things done together. This is a hands-on role, combining leadership on the production floor with the opportunity to make a wider impact. As Planthood grows, we want you to bring ideas, spot opportunities and drive improvements, while we support your own development and progression within the business. What You’ll Be Doing • Run great production days: Work with your fellow Supervisors to organise the team, set priorities and keep food preparation and cooking running smoothly against the production plan., • Lead and develop the team: Coach, support and motivate our chefs and Kitchen Porters, creating a great working environment with clear expectations and high standards., • Maintain quality and food safety: Make sure our chef-made components are consistently delicious and produced safely, accurately and to specification, maintaining high standards of hygiene, allergen controls and HACCP., • Keep performance on track: Stay on top of production flow, timings and productivity, stepping in to solve problems and keep the day moving., • Improve how we work: Spot inefficiencies and recurring issues, bring forward practical ideas and turn agreed improvements into action., • Work as one Production team: Collaborate with other Supervisors, department leaders and Production Managers to solve problems and deliver the wider production plan. About You You might already be supervising a production kitchen, or you could be an experienced chef ready to take the next step into a broader leadership role. Most importantly, you love good food and take real pride in producing it to a high standard. At Planthood, we’re all about bringing restaurant-quality food into people’s homes, so we’re looking for someone who cares about flavour, consistency and the details that make a dish great. You’ll bring: • Strong professional cooking experience at Chef de Partie level or above, with the confidence to be hands-on in the kitchen when needed, • Experience leading, coaching or motivating others in a professional kitchen or food production environment, • Strong organisation and the ability to stay calm and make decisions during a busy production day, • A good understanding of cooking at volume, including recipe scaling and yields, • High standards for food quality, hygiene and food safety, with a good understanding of allergens and HACCP, • Plenty of initiative, with a natural instinct to solve problems and find better ways of working, • Confidence using digital tools and keeping accurate production records, • A collaborative approach and the ambition to grow with the role and with Planthood Experience in a high-volume commercial kitchen, central production kitchen, catering operation or food manufacturing environment would be particularly valuable. What You Get • Free lunch: Enjoy delicious food prepared by our chefs while you’re at work., • Free food: Take home leftover meal kits and products when available. All we ask for is your feedback!, • Team socials: Seasonal parties, celebrations and team events throughout the year., • Development and progression: We’re big believers in internal progression and supporting people to develop as the business grows. Ready to Join Us? If you love great food, enjoy leading people and want to make an impact in a growing food business, we’d love to hear from you. Apply now to join the Planthood team.

Job Ref: PER1630 Branch: Tattu Canary Wharf Location: Tattu Canary Wharf, London Salary/Benefits: £49,000 OTE Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 19/09/2026 Closing date: 31/10/2026 What You'll Get Up To: • Show your experience and ability to manage large sections of guests during busy periods to deliver an impeccable level of service and attention to detail., • Inspire your team to deliver the owners vision, to bring a unique and immersive dining experience to our guests., • Show your passion for learning and developing new skills., • Demonstrate an in-depth knowledge of food and beverage and understanding customers specific needs to deliver a unique experience., • Adapt your style to different situations and different customer requirements., • Inspire the team to deliver impeccable service with unwavering attention to detail to our guests., • Willingness to share your knowledge with junior members of the team so they are continually learning and developing. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

Business Development Manager Company: Top Advice Ltd Salary: £30,000 – £39,000 per year, depending on experience Job Type: Full-time, In-Person Expected Start Date: 16 November 2026 About Us Top Advice Ltd is an established consultancy providing professional services including accountancy, HR, business management support, and business-related training and qualifications. We work with a diverse portfolio of clients across the UK and internationally, supporting businesses with their development, operations and long-term growth. Job Summary We are seeking an experienced Business Development Manager to play a key role in expanding our client portfolio and developing new commercial opportunities. The successful candidate will be responsible for identifying new markets and business opportunities, developing strategic client relationships, negotiating commercial arrangements and contributing to the company's long-term growth strategy. This position requires substantial business development experience, strong commercial awareness and the ability to manage professional relationships independently. Key Duties and Responsibilities • Develop and implement business development strategies aligned with company objectives, • Identify, evaluate and pursue new business and market opportunities, • Generate and manage a strong pipeline of prospective clients, • Develop and maintain long-term relationships with key clients and business partners, • Lead commercial discussions and negotiate terms with prospective clients and partners, • Conduct market and competitor analysis to identify potential areas for growth, • Prepare professional business proposals, presentations and commercial documentation, • Develop strategies to increase client acquisition, retention and revenue, • Identify opportunities to expand existing services and enter new markets, • Establish and monitor business development targets and performance indicators, • Analyse business development performance and prepare reports for senior management, • Work closely with HR, Accounts and Administration teams to ensure effective delivery of new business, • Represent the company at professional meetings, networking events and business engagements Essential Skills and Experience • Minimum 3 years' relevant professional experience in business development, commercial management, sales management or a comparable role, • Proven experience in generating new business and developing commercial relationships, • Strong negotiation and client relationship management skills, • Experience preparing business proposals and presenting commercial opportunities, • Strong analytical, strategic and problem-solving abilities, • Excellent written and verbal communication skills, • Ability to manage multiple priorities and work independently, • Strong proficiency in Microsoft Office, CRM systems and business reporting tools Qualifications A bachelor's degree or equivalent qualification in Business, Management, Marketing, Finance, Economics or a related discipline is preferred. Candidates with substantial relevant professional experience will also be considered. Desirable Experience Experience within business consultancy, professional services, accountancy, HR, B2B services, education or training would be advantageous. What We Offer • Competitive salary of £30,000 – £39,000 per year, depending on experience, • 28 days' paid annual leave, including public holidays, • Workplace pension scheme, • Professional development opportunities, • Opportunities for career progression and increased commercial responsibility, • Supportive and professional working environment Application Information Application Deadline: 30 October 2026 Expected Start Date: 16 November 2026 To apply, please submit your CV and cover letter, outlining your relevant experience and suitability for the position.

Key Job Duties and Experience: The prospective applicant should be able to demonstrate the ability to: · Lead and manage commercial teams to identify, develop, and secure new business opportunities that support the organisation’s growth and strategic objectives. · Explore new markets, partnerships, and revenue streams to expand the company’s commercial activities. · Negotiate, draft, and agree commercial contracts, ensuring terms are commercially viable and aligned with company policies and legal requirements. · Monitor and evaluate employee and team performance, setting targets and ensuring delivery against agreed objectives. · Identify, assess, and manage commercial and financial risks, implementing mitigation strategies where necessary. · Work closely with internal stakeholders to ensure commercial strategies are effectively implemented and deliver sustainable business growth. Person Profile: Excellent written and verbal communication, strong stakeholder management, creativity, and attention to detail. Self-motivated, organised, and able to work independently and as part of a team. Experience collaborating with marketing on campaigns and brand awareness is desirable. 3+ years ideally within B2B is preferred.

Mortgage & Protection Adviser Location: Basildon, Essex Salary: £30,000–£40,000 basic, depending on experience OTE: Up to £100,000 Commission: Uncapped Forward Systems Recruitment is working with an established specialist mortgage brokerage in Basildon that is looking to add an experienced Mortgage & Protection Adviser to its team. This is a strong opportunity for an adviser who wants access to a consistent flow of inbound opportunities, uncapped earning potential and the chance to work with a varied client base, including more complex mortgage cases. The role You will work with prospective and existing clients to understand their circumstances, identify appropriate mortgage and protection solutions, and manage cases through the advice process. The business operates within a specialist area of the mortgage market and works with clients whose circumstances can be more complex than standard high-street cases, including self-employed and complex-income applicants. You will have access to a strong flow of inbound leads, allowing you to spend more of your time advising and converting clients rather than relying entirely on self-generated business. What we’re looking for • CeMAP qualified, • Around 2+ years’ mortgage advisory experience, • Current or recent experience working as a Mortgage Adviser, Mortgage Broker or Mortgage & Protection Adviser, • Strong communication and client-management skills, • Comfortable advising clients across a range of mortgage circumstances, • Commercially driven and motivated by performance-based earnings, • Able to work from the Basildon area Package • £30,000–£40,000 basic salary, depending on experience, • OTE up to £100,000, • Uncapped commission, • Strong inbound lead flow, • Exposure to specialist and complex mortgage cases, • Training and support within the firm’s specialist market This role is particularly suited to an adviser who has built a solid foundation in mortgage advice and is looking for an opportunity with greater lead flow, earning potential and room to develop. If you’re CeMAP qualified and would be open to hearing more, apply directly or contact Forward Systems Recruitment for a confidential conversation.

Digital Marketing Manager (E-commerce) Location: London or Birmingham, UK Job Type: Full-Time, Permanent Work Arrangement: Office-Based Experience Required: 6–8 Years About Cake Craft Cake Craft is one of the UK's leading online retailers specialising in cake decorating, baking supplies, baking tools, partyware, and celebration products. Serving hobbyists, home bakers, and professional cake decorators alike, CakeCraft offers an extensive range of products through its e-commerce platform and is committed to delivering exceptional customer experiences, industry-leading product selection, and continuous innovation within the baking and celebration market. As we continue to grow, we are investing in building a best-in-class digital marketing function to accelerate customer acquisition, customer retention, brand growth, and online revenue across the UK. This is an exciting opportunity to join a growing e-commerce business and play a pivotal role in shaping its future digital marketing strategy and performance. The Opportunity We are seeking an experienced Digital Marketing Manager with a proven track record in e-commerce marketing. The successful candidate will be responsible for developing and executing the company's digital marketing strategy while building and managing a dedicated in-house marketing team. This is a hands-on leadership role requiring both strategic vision and operational excellence. The ideal candidate will have experience growing e-commerce brands, managing cross-functional marketing teams, and delivering measurable commercial results. Role Overview The Digital Marketing Manager will be responsible for developing and executing the overall digital marketing strategy for CakeCraft UK. The successful candidate will build processes, establish performance metrics, manage internal specialists, and drive sustainable growth across all digital channels. The role requires a hands-on leader who can combine strategic thinking with operational execution and create a high-performing digital marketing department from the ground up. While specialist resources will manage day-to-day SEO, content creation, email marketing, influencer marketing, and creative execution, the Digital Marketing Manager will provide strategic direction, operational leadership, and performance oversight across all functions. The role will focus on ensuring all marketing functions operate in a coordinated manner through structured planning, content governance, campaign management, and performance oversight. Key Responsibilities Digital Strategy & Growth · Develop and execute Cake Craft's digital marketing strategy aligned with business objectives and revenue targets. · Own digital marketing performance against revenue, customer acquisition, retention, and profitability goals. · Identify opportunities to increase online visibility, customer engagement, and sales performance. · Develop annual, quarterly, and monthly marketing plans aligned with commercial priorities. · Drive sustainable growth through data-driven decision-making and continuous optimisation. Content & Campaign Management · Own the end-to-end content planning and campaign execution process across all digital channels. · Develop and maintain an integrated marketing calendar to ensure consistent content publishing and campaign delivery. · Coordinate seasonal campaigns, product launches, promotional events, and brand initiatives. · Ensure alignment between SEO, content, email marketing, influencer activity, and commercial objectives. · Establish content workflows, approval processes, and campaign management frameworks. · Drive consistency in brand messaging, content quality, and customer communications across all customer touchpoints. Team Leadership & Department Development · Build and lead Cake Craft's digital marketing department from the ground up. · Establish workflows, reporting structures, and performance standards. · Build systems, processes, and governance required to scale the marketing function effectively. · Foster a collaborative, performance-driven culture focused on continuous improvement. · Support future recruitment and team expansion as the business grows. Essential Requirements · 6–8 years of digital marketing experience, preferably within an e-commerce or direct-to-consumer (D2C) environment. · Minimum 3 years of experience in a leadership or managerial role. · Proven experience managing and developing marketing teams. · Demonstrated success in driving online revenue growth and customer acquisition. · Strong understanding of digital marketing strategy, content management, campaign planning and execution, SEO, email marketing, influencer marketing, and conversion rate optimisation, with the ability to lead specialist teams across these functions. · Experience creating marketing processes, workflows, reporting structures, and scalable operating models. · Experience working with marketing analytics and performance reporting tools. · Experience leveraging AI-powered marketing tools, automation platforms, and analytics solutions to improve efficiency, content production, customer engagement, and marketing performance. · Commercially minded with a strong focus on ROI and business growth. · Excellent communication, leadership, stakeholder management, and project management skills. Preferred Experience · Experience working within direct-to-consumer (D2C) brands, e-commerce businesses, consumer products, FMCG, lifestyle, home décor, or home furnishings sectors. · Experience managing multiple digital marketing channels and cross-functional marketing teams. · Experience with Shopify or similar e-commerce platforms is advantageous. · Hands-on experience with Klaviyo, Google Analytics 4, Google Search Console, SEMrush, Ahrefs, and other digital marketing platforms. · Experience building teams, processes, reporting frameworks, and scalable marketing functions from the ground up. Key Performance Indicators (KPIs) The successful candidate will be measured on: · E-commerce Revenue Growth · Organic Traffic Growth · Return on Marketing Investment (ROMI) · Campaign Delivery & Execution Effectiveness · Content Publishing Consistency · Team Performance & Department Development What Success Looks Like Within the first 12 months, you will: · Build a structured and scalable digital marketing function. · Establish clear team structures, responsibilities, and reporting systems. · Implement a consistent content and campaign planning process. · Create a reliable publishing cadence across all key marketing channels. · Improve alignment between SEO, content, email, influencer, and creative functions. · Increase organic traffic, customer retention, and online revenue. · Deliver measurable growth in e-commerce sales and profitability. · Create a marketing operating model that supports the long-term growth of Cake Craft. Why Join Cake Craft? · Opportunity to build and lead a digital marketing department from the ground up. · High level of ownership and autonomy. · Direct impact on business growth and strategy. · Work with one of the UK's leading e-commerce brands in the baking and cake decorating industry. · Career progression opportunities as the business scales. Location Requirement: This is a full-time office-based role. Candidates must be willing to work from either our London or Birmingham office.

QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

London's highest piano lounge | 53rd floor, Wardian, Canary Wharf E14 Full-time | Tips and service charge | Immediate start Some bars have a view. This one has all of them 🌇🍸💫 Fifty-three floors up, the windows wrap the whole way round. Canary Wharf on one side, Greenwich on the other, and the full London skyline laid out in between. On the right evening the cloud sits below the glass and the room feels genuinely untethered from the city underneath it. That is where you'd be making drinks. The Observatory is London's highest piano & cocktail lounge. Live piano, a proper cocktail list, and a food menu built to be eaten slowly with friends. We opened just over a year ago and have spent that time turning it into something people are quietly protective of. We're now looking for a Bar Manager to take charge of the bar and carry that on. 🎹 THE VENUE The Observatory sits at the top of Wardian, exclusively for the residents of the two towers below it. Around 2,000 people have access, and a good number of them are in every week. That changes the job completely. You're not turning over strangers. You're building a room of regulars who know your name and expect you to know theirs, and who will tell you honestly what they think of the new menu. It has the warmth of a members' club without any of the stiffness. The bar itself is the centerpiece of the venue and deliberately so. That means the Bar Manager here spends most of their time exactly where they should be: behind the bar, making drinks, talking to guests, with an eye across the whole venue. This is not a role that disappears into an office. Live piano is weekly and our signature 'Piano Plates' are a tapas-style sharing menu designed to be picked at across a long evening with a cocktail in the other hand. Food runs seven days. 🥃 YOUR CRAFT, VALUED If you care about what goes in the glass, you'll be somewhere it counts. We want someone with genuine opinions about dilution, about garnish, about the difference between a drink that's technically correct and one that's actually good. You'll have real input into the list, work directly with suppliers, and build seasonal serves that sit properly alongside the food and the piano. The room gives you permission to be ambitious. Guests come here for an occasion, they're not in a rush, and they'll try what you recommend. That's a rare thing and it's wasted on someone who just wants to pour. 🚀 THE ROLE You'll run the bar. Standards, stock, ordering, prep, consistency. The cocktail quality is yours to own and yours to push. You'll lead a small team. A handful of people, hands-on, side by side. You'll set the standard by working to it rather than talking about it, and train the team properly as they come through. You'll host. Learning names, remembering orders, reading the room. The best nights here are the ones where the manager is visibly enjoying themselves. You'll support events. The Observatory hosts a steady calendar of private hires, birthdays, engagements, weddings and seasonal parties. To be clear: our events team handles the planning and the logistics. Your part is the drinks, the bar and the delivery on the night, plus being the familiar face residents come to first. Events experience is a bonus, not a barrier - if you've got the bartending and the hosting, we'll bring you up to speed on the rest. You'll help shape what's next. Menus, promotions, ideas for the room. We're a year in and still building. You'd be joining early enough for your fingerprints to be on it. --- 💥 WHAT WE OFFER • Sociable hours. We open at 4pm on weekdays, midday at weekends. No breakfast shifts, no split shifts, no 3am finishes., • Tips and service charge, • Real ownership of a venue with a genuine identity, not a site on a spreadsheet, • Input that goes somewhere. Menu development, supplier tastings, seasonal launches, • Room to progress. We're a growing London group - Beringers, Lockdown, Supershakes, The Eleventh Hour - and we promote from within wherever we can, • Staff food and drinks on shift, plus discounts across every venue, • The backing of an experienced events and senior management team, • Immediate start available 🔥 WHO WE'RE LOOKING FOR • Strong bartending behind you, ideally with time in a senior or management role, • Real cocktail knowledge and the consistency to deliver it on a full Saturday, • Comfortable leading a small team by example, • A natural host. Warm, present, genuinely interested in people, • Organised enough to run the operational side without being asked twice, • Calm through a busy service and a full events diary, • Someone who notices the detail, because our regulars absolutely do You don't need years of events management. You don't need a group background. If you're an excellent bartender who wants to run a room and look after people properly, that's the person we're looking for. ⚡ ONE MORE THING We'd like this to be a long stay. Everything good about this job compounds. The regulars, the reputation of the room, the events diary, the list you build. A year in, it's a genuinely different job to the one you start. That only pays off for someone who wants to stay and build it, and we'd rather be honest about that now than six months in. If you're looking for the next step rather than the next stopgap, this is one of the best rooms in London to take it in. 👋 HOW TO APPLY Hit apply, and tell us one drink you'd put on our list. That's the whole application. One drink, one line on why. We read every one and reply to everyone. If it looks like a fit, we'll set up a quick video chat, then get you in to see the place, meet the team and take in the view - followed by a paid trial shift so you can decide for yourself. The 53rd floor is very difficult to describe and very easy to show you.

General Manager Figo Leyton About FIGO FIGO Restaurant is East London's premier Italian dining destination, proudly rated as the best Italian restaurant in the area since opening in 2019. We serve authentic, high-quality Italian cuisine with exceptional service in a vibrant and welcoming atmosphere. With 150 covers indoors, we cater to high volumes of diners daily, especially during peak hours, where our service excellence truly shines. The Role We are looking for an experienced and dynamic General Manager to lead our team and ensure the continued success of our restaurant. As the General Manager, you will be the driving force behind the smooth day-to-day operations, maintaining our high standards, and fostering an environment where both staff and customers thrive. Key Responsibilities • Operational Leadership: Be actively present on the restaurant floor during busy hours to oversee operations and ensure a seamless guest experience., • Team Management: Motivate, develop, and inspire the team, fostering a positive and collaborative work environment., • Rota Productivity: Strategically plan and monitor staff schedules to ensure efficiency, cost-effectiveness, and optimal productivity., • Customer Experience: Maintain and elevate our reputation by ensuring exceptional service and addressing customer needs with care and professionalism., • Performance Monitoring: Track and analyze KPIs, including sales, customer feedback, and team performance, to drive continuous improvement. What We’re Looking For • A minimum of 3-5 years of experience in a similar General Manager role within the hospitality industry, preferably in high-volume restaurants., • A hands-on leader who thrives in a fast-paced environment and enjoys being actively involved in service during peak times., • Strong organizational skills with the ability to plan and execute effectively under pressure., • Passionate about Italian cuisine and committed to delivering the highest standards of service., • A team player with excellent communication and interpersonal skills, ready to boost team morale and cultivate a strong team spirit. Why Join Us? At FIGO, we offer more than just a role; we offer the opportunity to be part of a family that values excellence, innovation, and collaboration. Join us and lead a dedicated team in providing memorable dining experiences in East London's best Italian restaurant. Please note that this Job do not provide VISA Sponsorship Job Type: Full-time Benefits: • Discounted or free food Experience: • General Manager: 3 years (required) Work Location: In person

53rd Floor Sky Lounge, Wardian, Canary Wharf E14 Full-time | Tips & Service Charge | Immediate start 🌆 Most bars have a view or a community. The Observatory has both - 53 floors above London. The Observatory is a Sky Bar & Restaurant on the 53rd floor of Wardian, looking out over Canary Wharf and the whole of London. It's one of the highest bars in the city - and it's exclusively for the developments residents & their guests. That last part is what makes this job different from every other bar manager role you'll scroll past today (well maybe the views as well). You're not serving a queue of strangers. You're looking after a community of around 1,500 residents & their guests who treat this as their local, their living room and their party venue. Regulars come in weekly. You'll know their names, their drinks and their birthdays. It has the feel of a private members' club, without the stiffness. We're looking for someone to take real ownership of it. 🚀 THE ROLE You'll run The Observatory day to day - leading the team, keeping cocktail and service standards high, and being the face residents come to. Alongside that, the venue hosts a busy year-round events calendar: birthdays, engagements, weddings, seasonal parties and private hires, plus the events we programme ourselves. To be clear about the events side: you're the host, not the event planner. Our dedicated events team handles the logistics, the planning and the bigger productions. Your part is being the person residents talk to, helping shape the drinks and the feel of the night, and delivering it brilliantly on the day. If you've worked functions or private hires before, you'll be right at home. If you're a superb bartender who's keen to grow into that side, we'll teach you. Day to day you'll: • Lead from the front behind the bar, delivering excellent cocktails and genuine hospitality, • Take ownership of the running of the venue - standards, stock, ordering, prep and organisation, • Build real relationships with residents and be their first point of contact for bookings, • Look after resident celebrations and private hires from enquiry through to the night itself, • Lead, train and develop the team, • Work with our events team on the larger bookings and the annual events calendar, • Grow the events side of the venue and get residents using the space more, • Work with senior management on menus, promotions and where The Observatory goes next 💥 WHAT YOU'LL GET • Tips and service charge on top of your salary, • ⏰ Sociable hours. We open at 4pm on weekdays and midday at weekends. No breakfast shifts, no 3am finishes, no split shifts., • Genuine ownership of a unique venue rather than one site among many, • 📈 Room to grow. We're a multi-site London group - Supershakes, Beringers, Lockdown, The Eleventh Hour - and we'd far rather promote from within than recruit in., • Involvement in menu development, supplier tastings and the events programme, • Staff food and drinks on shift, plus discounts across all our venues, • Support from an experienced events and senior hospitality team, • A team that actually enjoys working together, • days holiday 🔥 WHAT WE'RE LOOKING FOR • Solid bartending experience, ideally with time in a management or senior role, • Strong cocktail knowledge and consistency under pressure, • Some experience of events, functions or private hires - or real appetite to learn it, • A natural host who genuinely likes people and remembers them, • Organised, proactive and comfortable owning a space, • Calm and confident through a busy service, • Someone who cares about the details, because our regulars notice them And honestly: we're looking for someone who wants to stay. Building a relationship with a community of regulars takes time, and it's the best part of this job - but only if you're here long enough to enjoy it. If you're looking for somewhere to settle, put your stamp on and grow with, this is it. ⚡ WHY THIS ONE There aren't many jobs like this in London. One shift you're making cocktails for a couple who come in every Friday. The next you're helping them plan their engagement party, 53 floors above the city. If that sounds like the kind of place you'd like to run, we'd love to meet you. Apply now and let's have a chat 👋

About Us Welcome to Mirella, a vibrant café ristorante in the heart of Leytonstone, inspired by the warmth of Italian hospitality. We are passionate about fresh food, authentic flavours, and creating a welcoming atmosphere where guests can relax, enjoy, and come back for more. From pizza to classic Italian dishes, everything we do is built around quality, consistency, and genuine service. The Role We are looking for a Supervisor to join our team. This is a hands-on, floor-focused role where you will lead by example, support the team during service, and help deliver a high-quality guest experience. You will also be trusted to run independent (solo) shifts, taking responsibility for the daily operations when required. Key Responsibilities • Lead the team on the floor, ensuring smooth and efficient service, • Support front-of-house operations and step in during busy periods, • Run solo shifts confidently, • Train and support team members to maintain high service standards, • Handle guest feedback and resolve issues professionally, • Drive sales through upselling and team engagement, • Assist with stock control, ordering, and inventory management, • Ensure compliance with health, safety, and hygiene standards About You • Experience as a Supervisor or Junior Manager in a restaurant, • Confident running shifts independently, • Strong leadership with a hands-on approach, • Passion for Italian food and hospitality, • Organised, proactive, and calm under pressure, • Excellent communication and team management skills, • Flexible to work evenings and weekends What We Offer • Competitive hourly rate, • Employee discount, • Company pension, • Opportunity to grow within a supportive and developing team, • A friendly, energetic, and fast-paced working environmen Benefits: • Company events, • Company pension, • Discounted or free food, • Employee discount Experience: • Restaurants: 3 years (required) Work authorisation: • United Kingdom (required) Work Location: In person

Mortgage & Protection Adviser – Self-Employed Opportunity Build Your Own Business. Own Your Time. Create Your Future. Are you ambitious, self motivated, and driven to succeed? Do you want the freedom of being your own boss while benefiting from exceptional training, ongoing support, and a clear career progression pathway? We are seeking motivated individuals to join our growing team as Self-Employed Mortgage & Protection Advisers. Whether you're already CeMAP qualified, newly qualified with no practical experience, or looking to enter the industry and gain your qualifications, we provide everything you need to build a successful and rewarding career. The Opportunity As a Self-Employed Mortgage & Protection Adviser, you'll help clients achieve their homeownership and financial goals through expert mortgage and protection advice. You will advise clients on: • Residential Mortgages, • Remortgages, • First-Time Buyer Mortgages, • Buy-to-Let Mortgages, • Life Insurance, • Critical Illness Cover, • Income Protection, • Family Protection Solutions With the flexibility of self-employment, you'll have complete control over your diary, your earnings, and the growth of your business. New to the Industry? Full Training & Support Provided For candidates who do not yet hold their CeMAP qualification, we provide: Structured training and development Mentoring from experienced advisers A clear pathway into mortgage and protection advice Already CeMAP Qualified but Lack Practical Experience? Many newly qualified advisers struggle to find a business willing to invest in their development. We specialise in turning qualified candidates into successful advisers through comprehensive hands-on training, including: Mortgage broking skills and real-world client advice Lender criteria knowledge and research Sourcing system training Compliance and regulatory guidance Fact-finding and recommendation processes Sales training and client conversion techniques Case packaging and submission Lead management and relationship building Business development and self-employed success strategies Ongoing coaching and mentoring What We Offer Self-employed opportunity with unlimited earning potential Freedom and flexibility to manage your own time Full training and continuous professional development Access to industry-leading systems and support Dedicated compliance guidance Experienced mentoring and business coaching A supportive environment designed to help you succeed The opportunity to build a valuable long-term business Clear Career Progression We don't just help advisers become successful mortgage and protection specialists—we help them build long-term careers in financial services. Successful advisers will have the opportunity to progress into becoming Financial Advisers, with support towards further qualifications, professional development, and advanced advice opportunities. This creates a genuine career pathway from: Mortgage & Protection Adviser Financial Adviser allowing you to expand your expertise, increase your earning potential, and provide clients with a broader range of financial planning solutions. Who We're Looking For We are seeking individuals who are: • Hungry for success, • Self-motivated and disciplined, • Entrepreneurial in mindset, • Professional and client-focused, • Strong communicators, • Ambitious and driven to achieve their goals, • Committed to personal and professional growth Experience in sales, estate agency, banking, recruitment, customer service, or financial services is advantageous but not essential. Why Join Us? This is more than just a role—it's an opportunity to build your own business with the backing, training, and support of an experienced and successful organisation. If you're looking for flexibility, unlimited earning potential, industry-leading development, and a clear pathway to becoming a Financial Adviser, we'd love to hear from you. Apply today and take the first step towards a rewarding career as a Self-Employed Mortgage & Protection Adviser.

We are seeking passionate and dedicated teachers and teaching assistants to support a positive, inclusive learning environment. You will help students develop academically, socially, and emotionally while ensuring that each child receives appropriate support and attention. Experience in special education is welcome, but we also encourage applicants who are eager to work with children of all abilities. These are paid positions. Key responsibilities • Support classroom activities, lesson preparation, and lesson delivery., • Provide individual or small-group support to reinforce learning., • Help create an inclusive environment for students with diverse needs, including disabilities., • Lead age-appropriate activities that encourage cognitive, social, and emotional development., • Assist with toddler care routines, including feeding, diapering, and supervision during playtime., • Communicate effectively with students, parents, and colleagues., • Monitor behaviour and use positive reinforcement to encourage constructive conduct. Experience and skills • Previous experience working with children in an educational or childcare setting is desirable., • Knowledge of special education strategies or experience supporting people with disabilities is advantageous., • Clear and effective communication skills., • Experience tutoring or mentoring children across different age groups, including toddlers and preschoolers., • Familiarity with classroom management and inclusive teaching practices., • A genuine interest in early childhood development and a commitment to helping young learners thrive.

About Figo Inspired by the warmth of Italian culture — family, celebration, and great food — Figo is a vibrant restaurant concept where energy, quality, and hospitality come together. From our open kitchens and wood-fired ovens to our lively dining spaces, we create experiences that bring people together. We are now looking for a passionate Head Server to lead the floor and elevate our guest experience. The Role As a Head Server, you will be a key leader on the floor, ensuring smooth service, supporting the team, and delivering an exceptional guest journey from start to finish. You will lead by example, bring energy to the service, and help create the atmosphere that defines Figo. Key Responsibilities • Lead and support the front-of-house team during service, • Manage the floor, table allocations, and guest flow effectively, • Deliver exceptional service and ensure high guest satisfaction, • Confidently upsell menu items, drinks, and specials, • Handle guest feedback and resolve any issues professionally, • Train and support team members to maintain service standards, • Ensure food safety and hygiene standards are consistently met, • Work closely with the kitchen and bar teams for smooth operations, • Manage opening and closing duties About You • Proven experience in a busy, fast-paced restaurant, • Previous experience as a Head Server or Supervisor preferred, • Passion for Italian food, hospitality, and guest experience, • Strong leadership and communication skills, • Confident, energetic, and hands-on approach, • Ability to stay calm and organised under pressure, • Flexible to work evenings and weekends Why Join Figo • Be part of a growing, dynamic restaurant group, • Work in a high-energy, supportive environment, • Opportunities for progression and development, • Staff benefits and dining discounts Work Location: In person Benefits: • Company pension, • Discounted or free food, • Employee discount, • Flexible schedule, • Sick pay Experience: • Hospitality: 2 years (required) Work authorisation: • United Kingdom (required) Work Location: In person

Full-time - London Fields / Mare Street, East London About the role We are building a new kind of hospitality space in Hackney. A curated kitchen and bar programme where chefs, bartenders and collaborators take over the space for short residencies, events and experiences. The concept is designed to constantly evolve, with a changing calendar of pop ups, dinners, tastings, private hires and social events. We are looking for a Sous Chef to help lead the kitchen and food programme day to day. This is not a traditional Sous Chef role. The right person will help run the kitchen during our in-house food programme while also working closely alongside a rotating line-up of chefs and collaborators during residencies and events. This is an exciting opportunity to be part of opening a new concept from the ground up while learning from different personalities, styles and approaches across the industry. The role will work in close partnership with our Group Head Chef to shape and execute the food offering outside of collaborations, while helping maintain consistency, standards and operational excellence across a constantly evolving programme. This role will be central to the identity and rhythm of the space. We are looking for someone who is organised, ambitious, adaptable and genuinely excited by food, hospitality and creative collaboration. About the space The venue is an intimate, industrial kitchen and bar in Mare Street, with a large open kitchen and counter seating at its heart. It is designed as a platform for rotating chefs, drinks-led experiences and social hospitality. The space is curated and operated by us. While the concepts may change, the guest experience, standards and overall feel of the venue remain consistent. The Sous Chef will play a key role in protecting those standards while helping the kitchen remain flexible, creative and well executed. What you’ll be responsible for Kitchen operations and service • Support the day-to-day running of the kitchen and lead services when required, • Work closely with the Group Head Chef to deliver the venue’s core food programme outside of collaborations and residencies, • Take ownership of kitchen organisation, prep systems, cleanliness and service flow, • Help ensure consistency, quality and strong execution across changing menus and concepts, • Support the setup and operational execution of guest chef residencies, takeovers and collaborative events, • Maintain calm and effective communication during busy services and fast-paced event nights Collaborations and events • Work alongside visiting chefs and collaborators during residencies and events, • Help support transitions between different kitchen concepts, menus and styles of service, • Assist with kitchen setup, prep coordination and operational readiness for events and takeovers, • Help ensure collaborators are supported operationally while maintaining the standards of the venue, • Contribute ideas and feedback to improve the overall guest and kitchen experience across the programme Team leadership and development • Support and mentor junior kitchen team members, • Help coach and develop a positive, accountable and professional kitchen culture, • Lead by example during prep and service with strong standards and attention to detail, • Support training and onboarding as the team grows Health, safety and compliance • Take ownership of kitchen health and safety standards, • Ensure the kitchen consistently operates in line with food safety and hygiene requirements, • Maintain strong systems around cleanliness, storage, labelling and HACCP procedures, • Help monitor stock rotation, wastage and kitchen organisation to maintain efficient operations, • Identify operational risks early and proactively solve problems before they affect service What we’re looking for We are looking for someone with strong kitchen fundamentals who is excited by the idea of helping build something new and working in a constantly evolving environment. You likely have: • Experience working as a Sous Chef or strong Junior Sous Chef in a quality-led restaurant, • Confidence running kitchen services and supporting day-to-day operations, • Strong understanding of kitchen organisation, prep systems and food safety, • Experience mentoring or supporting junior chefs, • A calm, solutions-focused approach during busy services, • Strong communication and organisational skills, • An interest in modern hospitality, collaborations and creative food concepts We think you’ll thrive if you are: • Excited by learning from different chefs and styles of cooking, • Comfortable working in a venue where things evolve regularly, • Adaptable, organised and proactive, • Passionate about hospitality and guest experience, • Motivated by helping build a kitchen and concept from the ground up, • Interested in being part of a creative and collaborative environment Ideal profile This role could suit someone who has worked as: • a Sous Chef looking for a more creative and varied environment, • a Junior Sous Chef ready to step into a broader leadership role, • someone excited by being part of opening and shaping a new venue from the beginning Other details • Full-time role based in Mare Street, East London, • Evening and weekend availability required, • Salary: £38,000 to £45,000 including tronc, • Opportunity to help shape a new hospitality concept from the ground up, • As the business continues to grow, there will also be opportunities for development and progression into more senior kitchen leadership roles across the wider group. About us We’re the team behind Crudo and Tiny Wine, two independent hospitality concepts we’ve built in London over the past few years. Crudo opened in 2019 and has grown into a group of restaurants built around modern Latin American food, strong atmosphere and warm, energetic service. Tiny Wine came out of our love for smaller, more intimate drinking spaces, with a big focus on personality, curation and creating a place people genuinely want to spend time in. A big part of what we’ve learnt through both brands is that people come back for more than just the food or drinks. They come back for the feeling of the place, the team behind it, and the sense that something thoughtful is being built. Rocola Studio is the next step in that. It gives us the opportunity to create a more flexible space built around a changing programme of chefs, drinks, events and collaborations. A space that can evolve constantly, while still being run with a clear point of view and strong operational standards. We’re excited by the idea of building something that feels social, current and full of life. Somewhere guests want to return to regularly, and somewhere chefs and collaborators are genuinely excited to be part of.