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Contact Centre Operations Manager (Digital & Direct Operations Manager) Duration: 6 Months Rate: £650-£750 per day (Inside IR35 via umbrella) Location: Hybrid Working - travel to Cardiff and Glasgow - Candidates UK wide can be considered • Shape and lead our client's Contact Centre multi-channel operations plan, setting a clear plan, leading operational effectiveness, driving productivity and challenging the status quo., • Build high-performing teams, develop capability, and create a positive, engaging culture that drives long-term operational success. It's an exciting time to join our leading financial services client's Digital & Direct team - you'll be part of a team that's key to driving the next phase of their Direct business growth story. We're looking for an experienced Operations Manager who has significant experience of leading and driving operational excellence. In this critical role, you'll define and lead the delivery of the multi-channel contact centre operations plan, driving operationally efficient, compliant, customer-focused service across Direct multi-channel journeys. This role combines hands-on operational leadership with TOM delivery, supporting both day-to-day performance and transformation. The successful candidate will be an accomplished Contact Centre Operations Manager, who can lead a large-scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM). The focus of this role is the operations management of the contact centre teams in Cardiff and Glasgow. Some travel is expected as part of the role, so flexibility as and when required is needed. Strong people management (performance management, reviews, appraisals etc) and day to day operational experience is key for this role. Key experience required: • Senior Contact Centre Operations leadership within Insurance/Financial Services or highly regulated environments, • Management of large, multi-channel contact centres (250+ FTE), • Proven delivery of Financial Services Contact Centre Target Operating Models, including:, • People strategy and org design, • Governance, controls, and MI frameworks, • Hybrid working models, • Continuous improvement and change, • Strong track record driving productivity through digital, automation, and AI, • Ownership of large operational budgets (£10m+), • Proven delivery of strong customer outcomes and operational targets, • Rolling out workforce management This is a high-impact interim role, for a credible contact centre leader, who can stabilise operations and deliver a future-ready operating model. If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce

£38,428 pa (FTE £44,000 pa) 2 Campuses £41,921 pa (FTE £48,000 pa) 3 Campuses Term time (41 weeks) Cardiff – multi-site (2-3 campuses) Do you believe education should unlock creativity, confidence and opportunity for every young person? Do you have experience of supporting neurodivergent learners and students with SEND and EHCPs to thrive? At Pinc College, we’re building something different — and we’re looking for a passionate and experienced educational leader to join us as our Head of Programmes and help shape the next chapter of our journey. About Pinc Pinc is an Independent Specialist College offering an inspiring and impactful approach to education and pathways into employment for neurodivergent young people, aged 16-24 years. Through creative study programmes based in galleries, museums and cultural venues across England and Wales, we help students develop confidence, skills and pathways into further education, higher education and meaningful careers. Our approach combines personalised learning, creativity, wellbeing and employability in environments designed to inspire ambition and possibility. This opportunity is available across a number of Pinc College campuses and creative learning environments, including locations in London, Greater Manchester, Bradford/Halifax, Birmingham, Wales and Cheshire/Staffordshire. Each campus is embedded within inspiring cultural and heritage settings that reflect the creativity, innovation and inclusivity at the heart of our approach. As our Head of Programmes, you’ll provide strategic and operational leadership for Pinc College’s Post-16 study programmes, ensuring that all programmes deliver high quality teaching, inclusive practice, strong student outcomes and full compliance with DfE funding rules, Ofsted requirements and SEND legislation. You’ll lead on High quality teaching, learning and inclusive practice Curriculum leadership and programme development Safeguarding and student wellbeing SEND coordination and student support Quality assurance and compliance Student outcomes, progression and destination pathways You will also play a key role in strengthening partnerships with families, cultural organisations and external stakeholders, helping to shape a truly ambitious future for our students and our organisation. So, what else are we looking for? Experience of working with students with SEND and EHCPs. Experience in post-16 education or specialist provision. Experience leading or supporting educational teams. Ideally, experience in creative education and/or the heritage and cultural sector. Understanding of the Ofsted Inspection Framework, ideally with involvement in inspections. Knowledge of leading on Safeguarding, and of inclusive teaching learning strategies. Demonstrable ability to build strong stakeholder partnerships. Proven effective performance management. Good team leadership, decision-making and problem-solving skills. Good ICT skills, including use of Student Management Information Systems. Our Campus clusters are as follows: Leeds Museum & Leeds Art Gallery (Leeds), Cartwright Hall & Dean Clough (Bradford & Halifax), Birmingham Museum & Art Gallery & Aston Hall (Birmingham), Touchstones, Salford Art Gallery, Bolton Museum (Greater Manchester), Manchester Museum, 22 Lever St, Manchester Craft & Design Centre (Central Manchester), Heritage Centre, The Potteries & Middleport (Macclesfield & Stoke), National Museum (Cardiff), Design Museum (London). Closing date: 28th June 2026

Graduate Civil Engineer Location: Cardiff Start Your Civil Engineering Career with a Growing Consultancy An exciting opportunity has arisen for a Graduate Civil Engineer to join a well-established and expanding Civil and Structural Engineering consultancy in Cardiff. This role is ideal for a recent Civil Engineering graduate looking to gain hands-on experience, develop technical expertise and build a long-term career within a supportive and ambitious business. You’ll work alongside experienced engineers on a diverse range of infrastructure and development projects while benefiting from structured training and mentorship. The Role As a Graduate Civil Engineer, you will become part of a collaborative team delivering innovative engineering solutions across a variety of sectors, including residential, commercial and mixed-use developments. You’ll gain exposure to all stages of project delivery, from initial design through to construction, providing an excellent platform to develop your technical and professional skills. This position offers a clear pathway towards professional chartership and long-term career progression within a growing consultancy. Key Responsibilities • Assist with the design and delivery of civil engineering projects., • Prepare engineering calculations, drawings and technical reports., • Support the design of highways, drainage and infrastructure schemes., • Work closely with senior engineers and project teams on a variety of developments., • Attend site visits, inspections and project meetings., • Contribute to project delivery from concept design through to completion., • Develop your technical knowledge through practical project experience and ongoing training. Training, Development & Career Progression The company is committed to investing in graduate engineers and helping them achieve their full potential. As a Graduate Civil Engineer, you will benefit from: • A structured graduate development programme., • Ongoing mentoring from experienced Chartered Engineers., • Full support towards ICE Chartership., • Clear opportunities for career progression and advancement., • Exposure to a broad range of projects and engineering disciplines., • Continuous professional development and technical training. As the business continues to grow, ambitious engineers will have excellent opportunities to progress their careers and take on increasing levels of responsibility. About You To be considered for this Graduate Civil Engineer position, you should have: • A degree in Civil Engineering or a related discipline., • Strong analytical and problem-solving skills., • Excellent communication and teamwork abilities., • A genuine interest in civil engineering design and infrastructure projects., • The ambition to work towards Chartered Engineer status., • A proactive attitude and willingness to learn. Previous industry placement experience or internship experience would be beneficial but is not essential. Location The role is based in Cardiff. Applications are welcomed from local candidates as well as individuals willing to relocate to the area. What’s on Offer? • The opportunity to join a growing and ambitious engineering consultancy., • Involvement in a diverse range of civil engineering projects., • Excellent training and support towards chartership., • Structured mentoring and professional development., • Clear career progression opportunities., • A supportive and collaborative working environment. If you’re a motivated Graduate Civil Engineer looking to begin your career with a company that values development, invests in its people and offers genuine opportunities for progression, we’d love to hear from you. Interested? For more information about this opportunity, please contact Dean Parry at Emeya Recruitment. Dean is available 7:00am – 7:00pm, Monday to Friday, and will be happy to discuss the role, company and career prospects in more detail

£35,831 pa (FTE £47,775 pa) Term time (39 weeks) Do you believe creative education can unlock confidence, independence and meaningful futures for every young person? Are you passionate about delivering inclusive, innovative learning for neurodivergent students with SEND, in environments that value creativity, individuality and real-world experience? At Pinc College, we are reimagining what education can be — and we are looking for inspirational Teachers to help us deliver high-quality creative programmes across our national network of campuses. About Pinc Pinc is an Independent Specialist College offering an inspiring and impactful approach to education and pathways into employment for neurodivergent young people, aged 16-24 years. Through creative study programmes based in galleries, museums and cultural venues across England and Wales, we help students develop confidence, skills and pathways into further education, higher education and meaningful careers. Our approach combines personalised learning, creativity, wellbeing and employability in environments designed to inspire ambition and possibility. As a Creative Teacher, you will be responsible for delivering high-quality teaching, learning and assessment across Level 2 and Level 3 programmes. You will create engaging, inclusive and innovative learning experiences that support strong academic, practical, social and emotional progress for all students. Working as part of a multidisciplinary team, you will play a key role in shaping learning that connects students with creative industries, cultural venues and real-world contexts. So, what else are we looking for? Experience of working in FE and/or specialist provision with SEND learners Experience delivering teaching to students on accredited qualifications A Level 3 teaching qualification and a Level 4 or above Creative qualification Strong understanding of inclusive, differentiated and trauma-informed practice Knowledge of EHCP processes and post-16 education expectations Experience using student management systems and digital tools (e.g. Microsoft Office) Ability to plan, deliver and assess high-quality learning independently Strong communication, organisation and problem-solving skills * A collaborative and flexible approach to teamwork and student-centred learning Our Campus clusters are as follows: Leeds Museum & Leeds Art Gallery (Leeds), Cartwright Hall & Dean Clough (Bradford & Halifax), Birmingham Museum & Art Gallery & Aston Hall (Birmingham), Touchstones, Salford Art Gallery, Bolton Museum (Greater Manchester), Manchester Museum, 22 Lever St, Manchester Craft & Design Centre (Central Manchester), Heritage Centre, The Potteries & Middleport (Macclesfield & Stoke), National Museum (Cardiff), Design Museum (London). To apply for this position, please send your CV via this advert. Once received, we will email you an application form for completion. Closing date: 28th June 2026

Contact Centre Operations Manager (Digital & Direct Operations Manager) Duration: 6 Months Rate: £650-£750 per day (Inside IR35 via umbrella) Location: Hybrid Working - travel to Cardiff and Glasgow - Candidates UK wide can be considered Shape and lead our client's Contact Centre multi‑channel operations plan, setting a clear plan, leading operational effectiveness, driving productivity and challenging the status quo. Build high‑performing teams, develop capability, and create a positive, engaging culture that drives long‑term operational success. It's an exciting time to join our leading financial services client's Digital & Direct team - you'll be part of a team that's key to driving the next phase of their Direct business growth story. We're looking for an experienced Operations Manager who has significant experience of leading and driving operational excellence. In this critical role, you'll define and lead the delivery of the multi‑channel contact centre operations plan, driving operationally efficient, compliant, customer‑focused service across Direct multi-channel journeys. This role combines hands‑on operational leadership with TOM delivery, supporting both day‑to‑day performance and transformation. The successful candidate will be an accomplished Contact Centre Operations Manager, who can lead a large‑scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM). The focus of this role is the operations management of the contact centre teams in Cardiff and Glasgow. Some travel is expected as part of the role, so flexibility as and when required is needed. Strong people management (performance management, reviews, appraisals etc) and day to day operational experience is key for this role. Key experience required: Senior Contact Centre Operations leadership within Insurance/Financial Services or highly regulated environments Management of large, multi‑channel contact centres (250+ FTE) Proven delivery of Financial Services Contact Centre Target Operating Models, including: People strategy and org design Governance, controls, and MI frameworks Hybrid working models Continuous improvement and change Strong track record driving productivity through digital, automation, and AI Ownership of large operational budgets (£10m+) Proven delivery of strong customer outcomes and operational targets Rolling out workforce managementThis is a high‑impact interim role, for a credible contact centre leader, who can stabilise operations and deliver a future‑ready operating model. If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce

BlueSteps Connect is seeking a Dean for the School of Built Environment, Engineering and Computing (BEEC) in the United Kingdom.

NHS Scotland is seeking an Associate Postgraduate Dean for Medical ACT to provide strategic leadership in Scotland.

BlueSteps Connect is seeking an outstanding academic leader to appoint as Dean for a triple-accredited business school in the United Kingdom.

If you love working in care but want more balance and control over your working week, Peters Dean Care offers the flexibility youve been looking for.

As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager

Experienced childcare professional sought for a Senior Support Worker role in a residential setting, supporting children with trauma and adversity.

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us

If you love working in care but want more balance and control over your working week, Peters Dean Care offers the flexibility youve been looking for.

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

If you love working in care but want more balance and control over your working week, Peters Dean Care offers the flexibility youve been looking for.

As a Bank Laundry Assistant at a Barchester care home, you'll help to make sure our residents receive quality care and support in the best possible surroundings.By making sure each resident has clean clothing and bedding, you'll be playing your own part in helping everyone to feel comfortable and at

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

We are looking for a Support Worker to join our Single Homeless Pathways team here at Southern Housing!.In this role, you will work as part of a team across multiple locations providing support services to vulnerable residents, promoting independence within their home and the wider community.You wil

Join Ocado Logistics as a Freezer Warehouse Operative!.Find your crowd, be part of the Ocado Logistics Bristol family.Here at Ocado Logistics in Bristol, its all go.Go for friendly, welcoming teams.Go for a great work/life balance.And go when you join us as a Warehouse Freezer Operative, where youll

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Right now, we are looking for a.Sounds great, what will I be doing?.You will bring a strong understanding of Health and Safety within an accommodation-based setting, with the

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights.We help connect everyday people with flexible work at home market research opportunities that influence real products, services, and customer experiences.Role Overview: We are welcom

About Us J & C Healthcare, Somerset is a high-quality provider of health and social care services in the UK.We provide excellent care across the NHS, care homes, nursing homes, private hospitals, other organisations and individuals.Our team includes experienced nurses, healthcare assistants and supp

Please note- Rate of pay advertised is inclusive of 12.ABOUT THE ROLE This is a casual, part-time role offering flexible working.As a Bank Housekeeping Assistant at a Barchester care home, youll help to create a warm and homely environment that enables us to meet each residents unique needs.Keeping

ABOUT THE ROLE As a Maintenance Assistant/Gardener at a Barchester care home, youll help to create the safe and attractive surroundings that enable us to give our residents the quality care and support they deserve.We take real pride in the quality and appearance of our homes.We also know that our g

This position is being advertised by Swift Temps Ltd, operating as an Employment Agency.We are seeking a dedicated , full time Warehouse FLT Driver to join our food manufacturing client in Shawbury (between Shrewsbury & Market Drayton) working day shift only, Monday to Friday.Hours: 50 hours a week

ABOUT THE ROLE As a Senior Care Assistant at a Barchester care home, youll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy Genera

Part-time Support Worker 14 hours per week over 2 days between Monday -Friday.Post holder needs to be flexible as these days are not set.WE ARE UNABLE TO OFFER SPONSORSHIP WITH THIS POSITION.High quality training- we provide all the training you need to deliver first class support;.Pro-rata) holiday

Blue Arrow HS is hiring a Cleaner in the Cardiff area, offering a flexible work schedule with immediate start.The role requires reliability and the ability to work independently or in a team.Enhanced DBS is essential for this position.Shifts are flexible, typically from 5 AM to 8 AM or 3 PM to 6 PM.

The Edmund Trust & Eddie’s is recruiting.Milton, Cambridge to provide person-centred care and support for adults with learning disabilities.This rewarding role involves assisting with daily living activities, promoting independence, and supporting individuals to achieve their aspirations.Flexible