Director of Golf, Spa and Leisure
17 hours ago
Newport
Director of Golf, Spa and Leisure - Newport, Wales Up to £78,000 + up to £15, 600 bonus +excellent benefits We are looking for a Director of Golf, Spa and Leisure to help shape the future of one of the most prestigious 5-star resorts in the world. The resort offers three world class championship golf courses, four retail outlets, leading golf academy, two spa’s, two health & fitness clubs and a range of activities that generates a combined turnover of over £10m. Main Accountabilities • Develop and deliver the operational and commercial strategy across Golf, Spa, and Leisure divisions., • Lead and oversee all Golf, Spa, Leisure Club, Retail, PGA Services, Membership, and Activity operations., • Embed a guest-centric, five-star service culture across all departments., • Lead, develop, and manage senior operational teams, including recruitment, performance, and succession planning., • Manage budgets and financial performance, driving profitability through cost control, revenue, and yield management., • Identify and implement initiatives to improve commercial performance and operational efficiency., • Establish, maintain, and enforce SOPs, KPIs, and compliance with health, safety, and hygiene standards., • Monitor performance and take corrective action where operational or financial targets are not met., • Act as the operational lead for event delivery, supporting sales teams and resort-owned events., • Drive continuous improvement and innovation through feedback, evaluation, and measured change. Benefits • 35 Days Holiday including bank holidays, • 8% company contributory pension, • Private Healthcare (Family Cover), • Critical Illness Cover & Life Assurance, • Financial & Well-being Support, • Family Leisure Club Membership, • Free Parking, • Ongoing Professional Development & Learning Opportunities, • Discounts across the group, • Support with relocation The ideal candidate • At least 3-years senior strategic leadership experience in a similar Director/General Manager role with expertise in at least two of golf, leisure or spa., • Experience of leading large multi-faceted teams, fostering a culture of 5-star standards and a drive for results., • Experience of yield management, budgeting, revenue forecasting, capital expenditure, stock management and marketing plans., • Experience in delivering large scale corporate, charity and ideally golf events., • Experience of collaboration and relationships building with internal and external stakeholders., • Ability to work flexibly, including evenings and weekends. For more information, please click apply and we will be in touch promptly if you have the right level of experience.