Account Manager
15 days ago
£26500–£31800 yearly
Full-time
London
About Us
RizzingUpCart, a boutique e-commerce website specialising in premium cashmere clothing, is expanding its services to offer comprehensive e-commerce website development solutions. We are passionate about empowering businesses to enhance their online presence and achieve their sales targets.
We are seeking an experienced and client-focused Account Manager to join our team. This role involves working closely with clients to optimise their CRM systems, manage new feature rollouts, and deliver strategic insights to support their growth. Key Responsibilities Act as the primary point of contact for assigned clients, ensuring alignment with their business objectives and maintaining excellent client relationships.
Build and nurture long-term partnerships to foster trust and loyalty.
Oversee the implementation of new business features and software updates in clients’ CRM systems, including testing and validation processes.
Collaborate with technical teams to gather and prioritise system requirements.
Assist clients in enhancing the visualisation and usability of their information systems to improve operational efficiency.
Offer tailored recommendations for improving system functionality.
Collaborate with clients to identify, evaluate, and implement new system features that support their business objectives.
Provide consultative advice on system upgrades and feature purchases.
Analyse clients’ operations with a focus on enhancing sales and revenue growth.
Deliver actionable strategies to help clients achieve measurable success in their e-commerce initiatives. Requirements
Experience
Demonstrable experience in account management, customer success, or a related field.
Hands-on involvement in the development or management of user payment systems, with a strong grasp of client workflows and business requirements.
Skills
Solid understanding of CRM systems and e-commerce platforms.
Strong analytical skills to translate complex client needs into practical solutions.
Excellent communication and interpersonal skills.
Strategic thinking with a customer-centric approach.
Preferred Qualifications
Experience in optimising information systems and delivering sales-focused solutions.
Familiarity with data visualisation and reporting tools. What We Offer
A dynamic and collaborative working environment.
Opportunities to work with boutique e-commerce businesses.
Competitive salary and benefits package.
Professional development and career progression opportunities. Join RizzingUpCart and become part of our mission to revolutionise e-commerce solutions!
