CNI Monitoring SME(SC cleared/Eligible)
4 days ago
Warwick
Role/Job title CNI Monitoring SME (SC cleared/Eligible) • Providing deep technical expertise on monitoring solutions, such as BMC/BHOM/TSOM., • Manage monitoring IT infrastructure, troubleshoot issues, and ensure high availability and performance of services., • Key responsibilities include configuring and managing BMC monitoring tools, analysing alerts and events, implementing monitoring blueprints, and supporting incident and problem management processes within the monitoring ecosystem., • As we upgrade our existing Monitoring capability and look to extend this to onboard new Strategic services., • Part of a working team managing own technical deliverables, change management; engaging with Application and Infrastructure teams to Your responsibilities: • Act as the primary point of expertise for monitoring solutions., • Set up, configure, and maintain BMC monitoring tools and their related integrations., • Monitor, analyze, and troubleshoot alerts and events generated by BMC systems to resolve issues quickly., • Service Model Development: Create and manage service models within to understand dependencies and the health of IT services., • Incident & Problem Support: Work with IT operations teams to resolve incidents and problems related to monitored systems., • Continuous Improvement: Identify opportunities to enhance monitoring capabilities and improve IT operational efficiency., • Experience of BMC/BHOM/TSOM Monitoring tools would be an advantage, but not essential, • Understanding of monitoring tools, OS, IDS Network Security Concepts:, • A strong understanding of network protocols, security principles, and common attack vectors., • Experience with operating systems, network troubleshooting, and Scripting or programming languages.