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The Red Shield pub is set to open in Spring 2024 in Waddesdon. We are looking to appoint key roles now in order to invest time in training and preparation for this exciting new opening in the village. A sister venture to the well established Five Arrows Hotel, the Red Shield will provide another opportunity for dining and entertaining for locals and visitors to Waddesdon Manor. The Pub Manager understands their role as an ambassador for Red Shield Pub and the Rothschild Foundation and displays pride in our products, services, and delivery of exceptional customer service, maintaining the high standards of food service in keeping with Waddesdon’s reputation. As a Pub Manager, you will ensure the smooth launch and running of the establishment; • Responsible for all daily operational aspects of the Red Shield • Maintain close control of wages and GP within budget • Provide excellent customer service, making every visitor’s experience remarkable and unique. • Ensure that the serving of food is timely, consistent, and to the highest possible standard. Liaise with the Head Chef to agree as to how you both wish each dish to be served. • Monitor customer satisfaction • Ensure that information management is meticulously maintained • Work closely with the General Manager (Hospitality) and the Red Shield Head Chef to develop the business strategy People Management: • Mentoring and guiding junior team members, fostering a culture of growth and development. • Ensure staff are trained, engaged, and proactive. • Provide strong strategic and operational leadership to the team. Ensuring the vision, values and culture are fully embedded, with clarity on objectives across the pub. • Responsible for ensuring all team members are meeting regulations, including sanitary and food safety guidelines, and checking customers identification to confirm legal drinking age. • Ensure that all front of house staff follow Health & Safety and hygiene legislation, as well as the Red Shield Standards of Procedures. • Ensure your team stays guest focused and nurture an excellent guest experience. • Ensure that all team members are respecting pub fixtures and fittings, and that the General Manager (Hospitality) is notified of all breakages and equipment failures. • Act as Fire Warden and First Aider Financial & Performance Management: • Comply with all company financial procedures • Ensure firm control of costs in pursuit of profitability, efficiency, and guest satisfaction. • Ensure every effort is made to achieve budgeted sales and operating expenditure budgets. • Undertake accurate weekly and monthly reporting and forecasting. • Supervision of takings and the reconciliation of tills with daily takings. Ensure that all discrepancies are accounted for and reported to the General Manager (Hospitality) within 24 hours. • Checking and balancing of staff and petty cash floats and the ordering of extra floats when needed from the Accounts Department. Hours: 48 hours per week, on a seven day rota to include weekends. Evenings and split shifts as required by the business. Hours of work to suit the needs of the business (exclusive of breaks) and will be planned as far in advance as possible. £35,000 plus discretionary service charge Benefits: • Annual Leave: 33 days increasing to 36 days after 3 years’ continuous service, 38 days after 5 years’ continuous service, and 40 days after 10 years’ continuous service (Bank holidays included). • Matched company pension scheme up to 10% of salary. • Parental Leave: 3 months fully paid (after one year of service). • 50% Discount in Catering Takeaway outlets and 20% in the Manor Restaurant and Stables Cafe, 20% in Retail, 20% at the Five Arrows Hotel. • Beautiful location working within the charity and heritage sector. • Excellent wellbeing support and a focus on staff engagement and leadership development. • Free parking. • All the profits we make goes to the upkeep and preservation of the House & Grounds. Waddesdon Manor was built by Baron Ferdinand de Rothschild between 1874 and 1885 to display his collection of arts and to entertain the fashionable world. Opened to the public in 1959, Waddesdon Manor is managed by the Rothschild Foundation, a family charitable trust, on behalf of the National Trust, who took over ownership in 1957. It’s home to the Rothschild Collections of paintings, sculpture and decorative arts.
The Web Designer will be committed to digital transformation through cutting-edge technologies along with redefining user interactions, harnessing the power of data analytics and spearheading the development of AI-driven applications. The Job Description: - Leading projects from design, development, testing and the launch of the websites with the use of the latest technology and SEO friendliness Social Chat Integration, etc.; - Building strong relationships with customers during the project development phase, to ensure that all customer requirements are embedded in the website. - Contribute to the growth of the business by meeting potential clients. organizations, and private business owners, participating in trade fairs, online marketing, and references from current clients. - Gathering feedback from clients on newly deployed websites to ensure clients expectations are met, if any modifications are required or if the clients would like to have further options/features. - Studying new regional markets e.g. London, Ireland, Europe and identifying growth opportunities. - Building a network in the web industry, with other web design companies, software providers, small business groups, etc., and take leverage of this networking to gain new business opportunities. - Uphold strict compliance with laws related to data protection, antitrust and competition, cybersecurity, intellectual property, and GDPR regulations. - Contribute to the development of strategies that enhance the visual performance of our web portals and maintain a competitive edge in the market. - To oversee the continual optimization of digital platforms, focusing on enhancing the user interface and design infrastructure.
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