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POSITION SUMMARY The Key Account Manager is a senior commercial role responsible for the strategic management, growth, and retention of Harpar Grace International’s most influential Key, Prestige, and Wholesale accounts across the UK. This role owns a portfolio of high-profile, high-value partners including flagship aesthetic clinics, doctor and surgeon-led practices, prestige partners, and wholesale accounts Omni Sector. In parallel, the role is responsible for identifying and onboarding new elite partners that elevate brand presence, credibility, and long-term commercial performance. Operating at a senior level, the Key Account Manager acts as a trusted business partner to clients, leading the implementation of tailored growth strategies, training programmes, and brand development initiatives. Working with a luxury, results-driven portfolio including iS Clinical, Revitalash, Déesse PRO LED and Totally Derma, this role is instrumental in shaping the company’s national footprint and reinforcing Harpar Grace International as a leader within aesthetics and professional skincare. MAIN ROLES & RESPONSIBILITIES KEY, PRESTIGE & WHOLESALE ACCOUNT MANAGEMENT • Own and strategically manage a portfolio of Key, Prestige, and Wholesale accounts, ensuring sustained growth, retention, and brand advocacy., • Develop, implement, and deliver bespoke business plans for each account, aligned to commercial objectives, brand strategy, and partner ambition., • Lead high-level commercial conversations with doctors, surgeons, clinic owners, general managers, and senior decision-makers omni sector., • Monitor account performance, identifying opportunities for increased penetration, optimisation, and long-term value creation., • Champion and implement growth initiatives including e-commerce integration, fulfilment solutions, staff incentive programmes, retail optimisation, and education strategies., • Deliver advanced, sales-focused training designed to improve conversion, treatment outcomes, and retail performance., • Position Harpar Grace International and its portfolio as a strategic authority and partner of choice within aesthetics, spa, and professional skincare., • Build deep, trusted relationships that inspire loyalty, advocacy, referrals, and long-term partnership., • Support the onboarding and development of junior or regional team members where required, acting as a mentor and role model for best practice. FLAGSHIP PARTNER DEVELOPMENT • Lead the development of flagship Profile and prestige accounts that enhance brand visibility, credibility, and KOL opportunity across the UK., • Support elite partners with brand positioning, treatment integration, and portfolio strategy., • Represent Harpar Grace International at key industry events, partner meetings, and VIP initiatives as a senior brand ambassador., • Work closely with internal leadership and community lead to ensure excellence in partner delivery and alignment to strategy. NEW BUSINESS ACQUISITION & MARKET EXPANSION • Proactively identify, target, and convert new high-profile doctor, surgeon-led, flagship, prestige, and wholesale partners nationwide., • Conduct high-impact new business meetings, demonstrations, and presentations to secure long-term, strategic partnerships., • Build and maintain a strong pipeline of VIP prospects, including curated event days and targeted acquisition initiatives., • Ensure new accounts are onboarded to the highest standard, with a clear pathway to early success and sustainable growth. WHAT WILL MAKE YOU RIGHT FOR THIS ROLE? • A genuine passion for aesthetics, innovation, and premium brand performance., • Strategic, commercially astute, and relationship-driven in equal measure., • Naturally credible, polished, and confident in high-level environments., • Resilient, driven, and motivated to exceed expectations in a fast-paced, growth-focused business., • A self-starter who thrives on autonomy while contributing to a collaborative leadership culture., • Energised by being a key player in a dynamic, entrepreneurial company with ambitious growth plans. EXPERIENCE & KEY SUCCESS CRITERIA • 5–8 years’ field-based experience in a senior account management or commercial role managing high-profile or prestige accounts., • Proven success working with luxury, professional skincare, aesthetics, or device-led brands., • Strong commercial acumen with the ability to drive growth through partnership, strategy, and influence rather than transactional selling., • Confident engaging with high-profile doctors, surgeons, business owners, general managers, and CEOs., • Trained therapist to NVQ Level 3 / City & Guilds (or equivalent)., • Experience integrating topicals, devices, and treatments to drive clinical results and commercial performance., • Demonstrated ability to work autonomously at a national level while collaborating effectively with internal stakeholders., • Strong background in developing retail performance, staff capability, and conversion., • Excellent professional presentation, communication, and influencing skills., • Confident using CRM systems and IT tools including PowerPoint, Outlook, and Excel., • Full UK driving licence. ABOUT THE COMPANY AND BRAND Harpar Grace International is a privately owned, entrepreneurial, dynamic and passionate company founded in 2013, specialising in the development, distribution and management of luxury, cosmeceutical, spa and retail brands. The company continues to achieve exceptional year-on-year performance and the team is rapidly expanding to support the ambitious growth of the company and brand portfolio. Harpar Grace are the exclusive distributors for iS Clinical Cosmeceuticals, RevitaLash Cosmetics, and Totally Derma Nutraceutical drink supplement throughout UK & Ireland and appointed distributors for the iS Clinical brand within 22 Caribbean countries, as well as global brand owners for Déesse PRO LED Light therapy brand.

New Business Growth. Modernisation Sales. Entrepreneurial Opportunity. Are you a dynamic, hungry Business Development professional with proven lift industry experience and a passion for winning new business? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is entering an exciting phase of performance acceleration and value creation. We are now seeking a high-performing Modernisation Technical Sales / Business Development Executive to drive purely new business growth, helping building owners modernise and future-proof their lift and escalator systems. This is a consultative, high-impact sales role offering significant earning potential within a Private Equity-backed, high-growth environment. Youll have the opportunity to help shape the future direction of an established heritage brand, combining legacy strength with start-up agility. The Role at a Glance: Modernisation Business Development Executive Remote / Field within reach of Andover OR Dartford Office to cover Home Counties & South £55,000 - £60,000 Base £75,000 - £80,000 OTE Uncapped Plus Extensive Benefits Package inc Car Allowance Core hours 40 per week: 08:00-17:00, with one hour for lunch. Note: We will buy you out of any training funded by your current employer. Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment. Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Proven new business sales success within the lift industry Skills: Consultative selling, technical surveys, pipeline management, commercial negotiation. Technical Sales. Sales Engineer. Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and, with greater agility as a standalone company, is gearing for rapid growth. The business delivers maintenance, repair and modernisation solutions across commercial, residential and public-sector environments including prestigious and high-profile sites. As a Private Equity-backed organisation, Liftec is focused on profitable growth, operational excellence and value creation. Modernisation is a key strategic growth area, creating significant opportunity for a driven new business professional. Ready to build something and make your mark? This is a purely new business role focused on identifying and securing lift and escalator modernisation opportunities. You will proactively generate and convert new leads, both within existing maintenance portfolios and through targeted new business development. You will engage building owners and property stakeholders to raise awareness of asset lifecycle risks and the benefits of modernisation, delivering tailored, commercially viable solutions. Working closely with engineering and design teams, you will conduct site surveys and technical assessments to develop accurate configurations, pricing and proposals. You will manage the full sales lifecycle from prospecting through to contract negotiation and close, maintaining strong pipeline discipline and ensuring accurate forecasting (annual, quarterly and monthly). You will collaborate cross-functionally with Service, Repairs and Operations teams to deliver high-quality bids and RFQs, while consistently meeting or exceeding agreed revenue, margin and pipeline growth targets. About You: You are commercially sharp, entrepreneurial and relentless in your pursuit of new business. You thrive on building opportunity from scratch and do not rely on inbound leads. A proven track record of B2B sales success within the lift industry is essential, with experience in lift modernisation, new equipment or technical project sales highly desirable. A strong technical understanding of lift systems and CDM Regulations, alongside the ability to conduct site assessments and technical surveys, is required. Confidence in preparing pricing proposals, negotiating contracts and managing long-cycle, complex sales processes is key. Strong commercial acumen underpins the ability to manage margin, assess risk and drive value creation. Customer-centric and persuasive, you are comfortable engaging at all levels from engineers to property directors and asset managers. You are disciplined in CRM usage, pipeline management and forecasting. Ideally, you may hold a Level 3 NVQ in Lift Installation and/or NVQ4 in Lift Commissioning or EOR/202N, with an appropriate CSCS card (not essential). A full UK driving licence is essential. Benefits: Access to Discounts Platform Pension (Day 1) -Aviva Holiday 25 days per year plus bank holidays holiday year - January to December Wellness (Day 1) - Employee Assistance Programme Death in Service (Day 1) 3 x Salary - Canada Life Sickness Scheme - Discretionary Family Policies - Industry-leading enhanced maternity and paternity provision subject to service Employee Referral Scheme Car Allowance Sales Incentive Scheme on Service, Mods or Repair Why Join Liftec Express? Pure new business opportunity with strong earning potential Strategic growth area within a PE-backed business High level of autonomy and entrepreneurial scope Established brand with technical credibility and national footprint Opportunity to build long-term value and make a measurable commercial impact Significant investment in new tools and technology so you can do your best work If you are a driven, commercially ambitious lift industry sales professional ready to take ownership of new business growth, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. TPBN1_UKTJ

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