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Job Type: Disrepair and Inspections Manager Location: Redhill Surrey Salary: £55k Role Purpose: To manage the effective delivery of complex and escalated repairs projects on time, within cost targets, and to the desired standard, working closely with internal and external stakeholders to ensure repairs and maintenance processes are managed effectively and that CLIENTS liabilities are met. Key Relationships: Repairs Delivery Manager, Voids Manager, Repairs Team Leaders, Asset Manager, Asset Data and Quality Manager; Customer Services Manager Wider inspection, surveying and delivery team, including contractors. Housing Teams. Essential Role-Specific Knowledge, Skills, and Experience: * CIOB or BSc in Building Surveying or HNC/HND, or RICS formal qualification or qualification in progress (or Equivalent) * Knowledge and experience of the Construction or Maintenance Industry. * Contract and financial management skills. * Relevant technical qualifications, or ability to progress via CPD. * Knowledge and experience of technical aspects of the contracts managed. * Full UK driving licence and ability to travel. * An excellent understanding of health and safety and CDM, and how it applies to your job * Project management, financial and commercial understanding * An assertive and pro-active approach to resolving technical and people issues and identifying improvements or resolutions * Ability to advise trade staff and contractors about technical repairs solutions * Ability to analyse data to formulate improvement plans. Key Outputs: * To lead and manage a team of inspectors and surveyors ensuring close liaison between office-based staff and the mobile trades teams. * To jointly control and report on a £2m budget. * To manage a small team of inspectors, providing leadership for the team to ensure that staff develop their skills and are supported, but that there is also a strong culture of respect, performance and productivity. * Ensure the delivery of appropriate surveying, inspection and remedial works, both in reaction to repairs and complaints, but also to include preventative inspections and works. All carried out to time, cost, quality and budget. * Ensure that service users (tenants and leaseholders) are fully consulted about proposed works and remain engaged throughout the works and to satisfactory completion. * To liaise closely with internal stakeholders to communicate repairs performance, identify opportunities for improving the effectiveness of the service and implementing these improvement plans effectively. * To support Clients complaints procedure for the team and investigate and resolve complaints. * Support the overall process of the repairs service by ensuring the team carry out quality pre and post inspections. * To work collaboratively with the surveyors within the team and the Asset Manager to ensure the full range of surveying duties are delivered, including Estate Inspections, TDI surveys, mutual exchanges etc. * To have responsibility for the damp and mould process, ensuring the surveyors carry out correct diagnosis before handover for remedial works. * To support and own complex cases where required. Key Performance Indicators: * Customer satisfaction with last repairs and overall service * Time to repair, right first time, service productivity * Complaints & related compensation If this role is of interest to you, please apply now

We are seeking an experienced German Speaking Travel Business Development Executive, hybrid working in the Surrey/London area or remote in Germany. The goal of the German Business Development role is to build travel agent knowledge and loyalty whilst establishing brands and resorts for the German-speaking travel trade. Great role for a travel trade sales or b2b travel sales travel professional seeking an exciting role within a forward thinking travel company within a supportive team. German Speaking Travel Business Development Executive Duties: * Conducting client product training to the German-speaking travel trade using both verbal and written formats. To include travel agency sales calls throughout Germany, Austria & Switzerland in order to carry out face-to-face training as well as organising and leading webinars. * Creating and maintaining German language training presentations (verbal, written and visual elements), each of which will be to a high standard and adhere to HIC EAME’s brand guidelines. * Attending (and hosting where applicable) regular travel trade, consumer and media shows/events. * Sourcing event opportunities in Germany, Austria & Switzerland. * Developing and maintaining strong working relationships with the German-speaking travel trade, including travel agents and tourist boards. * Updating relevant social media channels with imagery and content following participation in events, training days, shows, etc. * Working with the Digital Marketing Executive to coordinate a monthly travel agent newsletters. * Relationships developed with travel agents, tour operators, tourist boards and the trade media. German Speaking Travel Business Development Executive – Essential Requirements: * Eloquent and well-spoken with excellent presentation skills. * Similar experience within the travel industry including trade sales, travel sales and/or business development is imperative. * FLUENT in German & English. * Level of awareness of client product/services amongst the travel trade * Event organisation and hosting skills. * Experience in contributing to social media content, ideal but not essential * Quality and timely sending of monthly travel agent newsletter. Career development, supportive working team, travel perks, plus many more benefits. Hybrid working in the Surrey/London area to remote from Germany

2nd Line IT Service Desk Engineer Surrey - x5 Days a week onsite My client within financial services based in the Surrey area are recruiting for a 2nd Line IT Service Desk Engineer. As a 2nd Line IT Service Desk Engineer, you will be providing IT support to end users. Must have strong O365 / GPO / Azure / Exchange at Admin level Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2nd Line IT Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress down Fridays2nd Line IT Service Desk Responsibilities: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) Document all pertinent end user request information, including name, department, contact information and nature of problem or issue as well as regular updates Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service desk manager, as required Build rapport and elicit problem details from service desk customers Prioritise incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, etc) Identify and become proficient with appropriate software and hardware used and supported by the organisation Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications Drive an all-inclusive culture that relies in clear, timely, exemplary communication and transparency, by defining expectations, prioritising properly, following through resolution, and conducting post resolution actions (Documentation of resolution as Knowledge Base Articles, post-incident communication, etc) Perform under defined timeframes and proactively report any need for deviation Attend meetings that may be necessary in the performance of your duties Comply with and uphold company policies and procedures, including but not limited to IT, Security, Health and Safety Participate in security related exercises, such as patching, security audits and the remediating actions that derive from these as and when required Understand the operation of Spam Filtering, Web Security and Antivirus Leverage provided RMM tool(s) for monitoring, administration, and remote support Administer and maintain the joiners / movers / leavers process in a timely and secure way Build and distribute corporate hardware while maintaining inventory and asset registers Undertake any additional tasks as may reasonably be required from time to time Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams Participate in the continual improvement of services and processes Create and manage support requests to 3rd party vendors when required and follow to resolution Work with the Change Manager as required per the Change Management process2nd Line IT Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line IT Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware preferably) Proven written and verbal communication skills Proven analytical and problem-solving abilities Knowledge of computing hardware, including PCs, Servers, mobile devices, and laptops Out of the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every levelServices advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website

Experience as a Trades Person (Electrical/Plumbing, carpentry, joinery, paint etc) is essential and must be able to carry.

ETC, a global leader in the manufacturing of entertainment and architectural lighting, rigging, and controls, is seeking an experienced.

Up to £120,000 Base + Benefits (Bonus, equity etc.

Commercial Counsel - Supply Chain Finance.Our client specialises in providing innovative financing solutions to a wide range of multinational corporations.They assist businesses with managing their supply chains and financing requirements, partnering with a variety of household names worldwide.They

Competitive Salary & Car, Bonus etc.

Managed Services SOC / Pentesting etc.

A global leader in entertainment manufacturing is seeking an experienced Accountant to join their team in London.The ideal candidate will have over 7 years of accounting experience, strong analytical skills, and proficiency in SAP or similar ERP systems.Responsibilities include finalizing monthly tr

Our client are looking to hire an experienced commercial contracts lawyer on a fixed term (FTC) 12 month contract.The preferred candidate will have at least 4 years of professional experience (4+ PQE) as a qualified solicitor.You will advise on ensuring their existing suite of commercial agreements