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... of the FCA. • Produce clear, easy-to-understand reports that explain the suitability of the recommendation. • Submission of applications and subsequent resolutions of any issues that arise to ...

Capturing all details and progress of a complaint, categorising it in accordance with business and FCA standards * Identifying ways to improve customer service and complaint handling, sharing ...

Ensure that service delivery aligns with FCA regulations, nationally agreed standards, and best practices in benefits and money advice. - Resource Coordination: Oversee resource allocation and plan ...

Strong software, IT skills, back office experience is a must, with a keen eye for detail and carrying out work inline with FCA legislation/regulations. This is an outstanding rare opportunity to join ...