Financial coach jobs in United Kingdom

Duties and Responsibilities: · Maintaining statistical and financial records · Develop business strategies to raise our customers’ pool, expand, store traffic, and optimize profitability · Create and manage a relaxed, welcoming, customer-focused environment · Dealing with customer queries and complaints · Overseeing pricing and stock control, maximizing profitability, and setting/meeting sales targets, including motivating staff to do so · To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximise profits. · Conduct price and feature comparisons to facilitate purchasing · Recruit and train new staff and conduct induction · Ensure racks are fully stocked · Ensure high levels of customer satisfaction through excellent service · Utilizing customer experience and everyday coaching across the team (especially during peak times) · Inform customers about discounts and special offers and managing budgets ** Skill/experience/qualifications:** · Bachelor / Master’s degree or a related study and experience · Excellent all-around managing skills · Strong experience in Excel · Excellent organizational and proven ability to managing the full extent of business requirements · Must have excellent communication and interpersonal skills, Customer management skills

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our 1st Chef De Partie! YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be overseeing the hot section to prepare our authentic Italian dishes from scratch. - You will be onboarding and training new chefs, supporting and coaching the Chef de Partie in each section, working closely with kitchen management and ensuring your section is operating smoothly. - You will respect health \& safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork, leadership and communication skills - Previous experience as a Senior Chef de Partie / Junior Sous Chef - Expert knowledge of Italian cuisine and techniques - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £16.81 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $16.81 / hour

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our 1st Chef De Partie! YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be overseeing the hot section to prepare our authentic Italian dishes from scratch. - You will be onboarding and training new chefs, supporting and coaching the Chef de Partie in each section, working closely with kitchen management and ensuring your section is operating smoothly. - You will respect health \& safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork, leadership and communication skills - Previous experience as a Senior Chef de Partie / Junior Sous Chef - Expert knowledge of Italian cuisine and techniques - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £18.31 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $18.31 / hour

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £31,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £8,000 to £10,000pa (uncapped) Total package between £39kpa and £ £42kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA Floor team, and you will work alongside the Assistant Manager and Floor Manager. - You will amplify Big Mamma's digital presence, expand our community, and skyrocket engagement. - You'll support and inspire the floor team, run smooth service, and be the go-to problem-solver and motivator. - You'll participate in our team's onboarding and training. Coaching and mentorship will be your superpowers! - You'll ensure every guest leaves saying, "WOW!" through exceptional service, an engaged team, and smooth table rotations. You'll ensure the whole experience is outstanding and issues are resolved promptly. - You'll master the details! From knowing our wine lists to our products and food ingredients, you'll keep the operations seamless and on-point. You'll always maintain the highest standards- from correct uniforms and proper restaurant set-up to H \& S compliance and the correct music. You'll be on it. - You'll be the brand ambassadors of our values: authenticity, entrepreneurial, meritocratic, and excellent YOUR SKILLS: - An experienced supervisor with a positive, can-do attitude that's contagious to guests and team members alike. - You have experience working in high-volume, fast-paced restaurants and a deep appreciation for Italian culture and cuisine (we like to call it amore!). - You have strong organisational skills and the ability to oversee large teams and work well under pressure. - A proactive team player who's eager to learn and make an impact. You are driven to exceed expectations, meet the KPIs and smash given targets. OUR OFFER: - Permanent, full-time position (48hr/ week) - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 50% staff discount + monthly team lunches - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $50000.00 / year

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Pastry Chef de Partie. YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be working in the pastry section to prepare our delicious desserts from scratch, from giant lemon pie to homemade gelato. - You will be onboarding and training new chefs, coaching and supporting your team, working closely with kitchen management and ensuring the pastry section is run perfectly. - You will uphold health \& safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork, leadership and communication skills - Expert knowledge of Italian desserts and pastry techniques - Previous experience leading a Pastry team in a restaurant environment - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £18.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma £18.21 / hour

GENERAL MANAGER – SONNY'S ROOFTOP BAR / KINGSTON RIVERSIDE Rooftop terrace. River views. Big energy. Sonny’s is a brand-new independent venue from the teams behind Tap Tavern and Bone Idyll, bringing bold drinks, good vibes, and standout hospitality to Kingston. We’re looking for a passionate and driven General Manager to lead our launch and beyond someone who builds great teams, delivers strong financials, and creates unforgettable guest experiences. WHO YOU ARE You are a proactive and accountable leader who thrives in a high energy environment. You bring joy to your team and guests alike and have a true understanding of what it takes to lead a venue with creativity and purpose You love hospitality and people in equal measure. You take pride in high standards and bold ideas, and you want to build something that stands out. WHAT YOU BRING - Experience leading high-volume, premium venues (ideally new openings) - Full ownership of ops, team development, guest experience & financials - Commercial confidence & decision-making skills - Passion for atmosphere, service, and standout guest care - A coaching mindset and commitment to growing people. - A commitment to safety standards and guest care across the entire operation YOUR ROLE - Lead day-to-day ops & team performance - Drive guest satisfaction & venue consistency - Own KPIs & financial goals - Build a high-performing, motivated team - Shape music, service, and atmosphere - Lead from the front and adapt fast BENEFITS + BEST BITS - Transparent TRONC + performance bonus - Free therapy & mental wellness support - Team celebrations & staff discounts - Paid sick leave & flexible working - Enhanced family leave & extra holidays after 2 years - Pension Scheme - Real opportunities to grow with Sonny’s and our family of sister venues WE VALUE INCLUSION We're building a diverse, creative team and welcome everyone. Need adjustments in the process? Just ask. READY TO LAUNCH SOMETHING SPECIAL IN KINGSTON? Let’s talk.

No Qualifications? No Problem. Become a University Student – Fully Funded. Location: Study Centres in London, Manchester, Birmingham Requirements: Must be 18+ and a British Citizen or have Indefinite Leave to Remain (ILR) Type: Full-Time (Blended) – Flexible for Workers, Parents & Jobseekers Income: Fully Funded Degree + £26,000p/a No degree? No GCSEs? No A-Levels? No time? You’re not too late. You haven’t missed your shot. But you might—if you don’t act now. Whether you’re working full-time, raising kids, or currently unemployed, Capital Brilliance Learning is opening doors to real university degrees—fully funded, legit, and designed to boost your income and change your future. Why This Opportunity is Different (and Why You Don’t Want to Miss It): A Real Degree. A Real Campus. A Real Future.. You’ll study in-person at a leading UK university centre in London, Manchester, or Birmingham—with full academic support and structure. No Qualifications Needed. This is for people who’ve never been to university and, or don’t have traditional qualifications. Flexible Learning Around Real Life. We built this for parents, workers, and jobseekers. With just 8 hours of on-campus learning per week and flexible online modules, you’ll be able to fit your degree around your lifestyle. Your Tuition = Covered. Up to £26,000 in funding through Student Finance England. No loans. No debt. No stress. Earn More – Legally & Smartly. This isn’t just about getting a degree. It’s a smart financial move. You’ll learn how to leverage your student status, gain employable skills, and even unlock extra income opportunities while you study—all 100% above board. Here’s What You’ll Do: Get fully enrolled in an in-person BA or BSc degree programme. Attend university at a nearby centre with a schedule that works around your life. Learn, grow, and level up—academically and personally. Share your journey to help inspire others. Stay on track with full guidance, mentorship, and check-ins. Finish with a degree that opens real career doors. We’ll Do the Heavy Lifting: Course Matching: We help you choose a degree that fits your goals. Application Submission: We handle it all—start to finish. Guaranteed Entry: If you qualify, we make sure you’re accepted. Interview Coaching: If required, we’ll prep you to succeed. Funding Secured: Your full tuition paid—up to £26,000. No Stipend? No Problem: This model is flexible, so you can work part-time or freelance while studying. Ongoing Mentorship: We’ll guide you through every semester. This Is For You If: You’ve never attended university. You’re 18 or older and a British Citizen or hold Indefinite Leave to Remain (ILR). You’re working, unemployed, raising kids, or just ready for a new start. You’re serious about levelling up legally—and want to build a real future. What You Get: A fully funded UK degree No tuition fees, no hidden costs Income-boosting knowledge and opportunities Access to career coaching, mentors, and support A proven path to more money, better jobs, and personal growth A chance to change your life—and inspire others Let’s Be Real: This opportunity won’t be around forever. It’s real. It’s funded. It’s legal. And it’s only open to those who act fast. How to Apply: Click apply and tell us why you’re ready. No experience. No qualifications. No excuses. Just bring your hustle, honesty, and hunger. Capital Brilliance Learning: Where ambition meets opportunity. This is your time. Don’t miss out.

HEAD CHEF – London Bridge SE1 We are looking for an experienced Head Chef to join our team in London Bridge, a short walk distance from London Bridge station. Proud to be listed in the Michelin Guide, our dedicated Head Chefs help us fulfil our dream of leading the Mexican food scene. Preparing speciality ingredients using traditional cooking techniques, we serve delicious, unique food with exceptional flavours to guests all over London, from the City to the West End. Santo Remedio offers a place to discover and grow knowledge of Mexican cuisine and culture in a place we think you’ll love. If you’re a friendly, energetic, and knowledgeable Head Chef with a great sense of humour then Santo Remedio is the perfect place to work. Our Head Chefs: - Lead their team of 10-15 chefs and KPs by the hand to serve exceptional meals every time; - Maintain the very highest standards of hygiene, health and safety at all times; - Coach their team to ensure ongoing personal development and to build great succession plans; - Maximise profit margins through accurate stock management and sound production methods; - Work with the Santo Remedio leadership team to keep us at the forefront of the Mexican food scene. We offer a true Mexican experience; through our delicious food and drinks, immersive design and genuine hospitality, guests want to come back time and time again. So come on in & meet the team - APPLY TODAY The successful Head Chef will be able to display attitude, behaviours, skills as follows: ● Must have experience in a Head Chef role in a similar venue; ● An excellent working knowledge of Mexican (or similar) cuisine; ● Excellent food production skills including ability to work a wood fire grill; ● Must hold a valid Level 3 CIEH (or equivalent) in Food Hygiene; ● Good level of financial awareness and experience of driving profit; ● Good working knowledge of stock management systems, Microsoft and EPOS software/hardware; ● Proven ability to execute people management procedures with confidence; ● Experience of upholding legal requirements of the operation as well as changing practices in response to ever changing H&S guidelines; ● Well presented with excellent written and spoken English. Total earnings in the region of £50,000 per year (including Service Charge, plus bonus 10% paid on KPI)

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Assistant Manager! YOUR MISSION: - You will be part of a BIG MAMMA Bar team! - You will be managing the daily operations of the bar alongside the Bar Manager. - You will delegate tasks, coach and support the team, run services, lead briefings, onboard new team members, train the team and more! - You will participate in monthly inventory, assist with ordering and implement seasonal menu changes. - You will maintain health and safety standards and maintain cleanliness and organisation behind the bar. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, communication and leadership skills - Expert bar knowledge including classic cocktails - Previous experience as a bar supervisor/assistant bar manager in a fast paced environment - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £ 17.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $17.21 / hour

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Pastry Chef de Partie. YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be working in the pastry section to prepare our delicious desserts from scratch, from giant lemon pie to homemade gelato. - You will be onboarding and training new chefs, coaching and supporting your team, working closely with kitchen management and ensuring the pastry section is run perfectly. - You will uphold health \& safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork, leadership and communication skills - Expert knowledge of Italian desserts and pastry techniques - Previous experience leading a Pastry team in a restaurant environment - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £18.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $18.21 / hour

Maintaining job performance by coaching, counselling, Protecting employees and customers by providing a safe and clean store environment.Maintaining the stability and reputation of the store by complying with legal requirements. Determining marketing strategy changes by reviewing operating and financial statements and departmental sales records. Answer customer enquiries and give advice about products.Connect with customers face-to-face, to market goods and grow business.Ordering stocks from wholesaler, manufacturers and importers.Lead and co-operate with other employees where needed, operate shop till and any related software for recording sales and purchases.Daily opening and closing the store and check the opening and closing cash balance.Communicating with Management to ensure the shop continues to run smoothly

The Hound are seeking a Waiter to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Waiter looking for a new role in an award winning, critically acclaimed group. The Hound is the third opening from JKS & Dom Jacobs on Chiswick High Road, West London. Following on from the Success of The Cadogan Arms and The George. A modern-day coaching inn built within the walls of a Victorian police station, now the perfect stop for a pint, a meal, or a bed for the night. Headed up by Managing Director Dom Jacobs, with food by Culinary Director James Knappett. The menu focuses on simply prepared British produce, celebrating the provenance of locally sourced fish, meat, and fresh vegetables, as well as sharing roasts on Sunday. Drinks range from cocktails to a carefully curated wine list, and a comprehensive beer list. The ideal Waiter/Waitress will have: Previous experience as a Waiter/Waitress in a high-end, fine dining restaurant Passion for delivering exceptional guest experience A keen interest in British cuisine, with a desire to learn and develop with us Excellent attention to detail and a highly personable nature. BENEFITS & CULTURE Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself Up to 50% off dining across JKS Restaurants Retail & Takeaway Discounts Code App Membership Look After Yourself Discounted Gym Membership Company Donations for your involvement with Charities Employee Assistance Program Access to Financial Advice Wedding Gift & New-born Care Package - Celebrating your big occasions Progress Yourself Access to our fantastic L&D Calendar A personalised learning & development plan to develop your skills and knowledge Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself Employee referral scheme - paying up to £600 per referral Staff parties & long service awards

Duties and Responsibilities: · Maintaining statistical and financial record · Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability · Create and manage a relaxed, welcoming, customer - focused environment · Dealing with customer queries and complaints · Overseeing pricing and stock control, maximizing profitability and setting/meeting sales targets, including motivating staff to do so · To control and operate the store in accordance with company instructions, policies, and procedures to minimize operating costs and maximize profits · Conduct price and feature comparisons to facilitate purchasing · Recruit and train new staff and conduct induction · Ensure high levels of customer satisfaction through excellent service · Ensure racks are fully stocked · Utilizing customer experience and everyday coaching across the team (especially during peak times) · Inform customers about discounts and special offers and managing budgets ** Skill/experience/qualifications:** · Excellent all-around managing skills · Strong experience in Excel · Excellent organizational and proven ability to manage the full extent of business requirements · Must have excellent communication and interpersonal skills · Customer management skills · Bachelor &/ Master’s degree or a related study and experience

About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: - Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Shift Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: - Competitive hourly rate: £14.80 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.

Duties and Responsibilities: · Maintaining statistical and financial records · Develop business strategies to raise our customers’ pool, expand, store traffic, and optimize profitability · Create and manage a relaxed, welcoming, customer-focused environment · Dealing with customer queries and complaints · Overseeing pricing and stock control, maximizing profitability, and setting/meeting sales targets, including motivating staff to do so · To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximise profits. · Conduct price and feature comparisons to facilitate purchasing · Recruit and train new staff and conduct induction · Ensure racks are fully stocked · Ensure high levels of customer satisfaction through excellent service · Utilizing customer experience and everyday coaching across the team (especially during peak times) · Inform customers about discounts and special offers and managing budgets ** Skill/experience/qualifications:** · Bachelor &/Master’s degree or a related study and experience · Excellent all-around managing skills · Strong experience in Excel · Excellent organizational and proven ability to managing the full extent of business requirements · Must have excellent communication and interpersonal skills · Customer management skills

About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.80 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.

We are seeking a skilled and passionate Wood Fired Neapolitan Pizza Chef to join our team. As a Wood Fired Neapolitan Pizza Chef, you will be responsible for creating authentic Neapolitan-style pizzas using traditional methods and high-quality ingredients. Your expertise in wood-fired oven cooking, dough preparation, and pizza assembly will contribute to delivering an exceptional dining experience for our customers. The ideal candidate should have a strong background in Italian cuisine, a deep understanding of Neapolitan pizza techniques, and a creative approach to flavour combinations. Responsibilities: Prepare and stretch Neapolitan pizza dough using traditional techniques to achieve the characteristic thin and soft crust (dough preparation, control fermentation of dough/gluten) . Operate and maintain the wood-fired oven, ensuring optimal temperature and consistent cooking results. Select and source high-quality ingredients, including fresh produce artisanal cheeses, and premium meats, to create flavourful toppings. Master the art of hand-tossing and shaping pizza dough to achieve the desired thickness and shape. Execute proper pizza assembly and topping distribution, ensuring an even and balanced flavour profile. Monitor cooking times to ensure pizzas are baked to perfection, with the ideal balance of crispy crust and melty toppings. Collaborate with the kitchen team to develop new and innovative pizza flavours, exploring seasonal ingredients and customer preferences. Maintain a clean and organized work area, following food safety and sanitation guidelines. Train and mentor kitchen staff on Neapolitan pizza techniques, encouraging consistency and quality throughout the team. Continuously strive to improve and refine pizza recipes and cooking methods, keeping up with industry trends and customer feedback. Uphold a high level of professionalism and teamwork, fostering positive relationships with colleagues and providing excellent customer service. Qualifications: Proven experience as a Pizza Chef, preferably specializing in Neapolitan-style pizzas. In-depth knowledge of Neapolitan pizza dough preparation, wood-fired oven cooking, and traditional Italian ingredients. Ability to hand-toss and shape pizza dough with precision and consistency. Strong understanding of flavour profiles and the ability to create innovative pizza combinations. Excellent time management and multitasking skills in a fast-paced kitchen environment. Attention to detail and a commitment to delivering consistently high-quality pizzas. Knowledge of food safety and sanitation regulations. Strong communication and interpersonal skills. Ability to work well as part of a team and provide guidance to kitchen staff. Flexibility to work evenings, weekends, and holidays as required. Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided

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