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CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £29,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £4,000 to £6,000pa (uncapped) Total package between £35kpa and £ £37kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye
Job description We are looking for a super star experienced Restaurant Manager to join our vibrant team! We have an exciting opportunity to join the team at our 40 cover fresh pasta restaurant within the vibrant bustle of Brixton Market SW9. The Concept: La Nonna Pasta Fresca serves traditional Italian pasta dishes in a contemporary open kithcen setting. All of our pasta and sauces are made in house each day with true Italian passion, only using the freshest of ingredients. We need a Manager who will: Be responsible for the day to day activities at the restaurant Lead, coach and develop a successful team who take pride in their work Set standards to consistently deliver the best quality food and outstanding service to all Work with us to build an exceptional reputation and hunger for our food! The Ideal Candidate will: Be passionate about food and delivering a first class customer experience Have at least 3 years experience in a Assistant Manager position, and/or 1 year experience as a restaurant manager Be an exceptional communicator Have a great work ethic that they can instill in others Have experience of leading a successful team in a fast paced environment Be calm under pressure, and work using their own initiative Experience of working in a fresh pasta restaurant is a real bonus! Job Description Operational Management Oversee daily restaurant operations, ensuring smooth and efficient service. Maintain high standards of food quality, presentation, and hygiene. Ensure compliance with health and safety regulations, including food safety and sanitation. Manage restaurant inventory, ordering supplies as needed to prevent shortages or excess stock. Monitor and optimize restaurant expenses, controlling waste and managing cost-effective practices. Team Leadership & Development Recruit, train, and supervise restaurant staff, fostering a positive and productive work environment. Schedule and manage shifts, ensuring adequate staffing levels for peak hours. Provide coaching and performance evaluations to maintain high team morale and efficiency. Address employee concerns and maintain open communication within the team. Customer Service & Satisfaction Ensure outstanding customer service, handling complaints and resolving issues promptly. Monitor customer feedback and implement improvements to enhance the dining experience. Develop and maintain relationships with regular customers and the local community. Financial & Sales Performance Monitor sales, revenue, and profitability, identifying areas for improvement. Implement strategies to increase customer traffic, average spend, and repeat business. Work with marketing and promotions to attract new customers and enhance brand visibility. Compliance & Administration Ensure compliance with licensing laws, health and safety regulations, and labor laws. Maintain accurate financial records, including payroll, budgets, and sales reports. Collaborate with senior management or owners to set goals and achieve business objectives.
The Company Le Bab is the original modern kebab restaurant, offering refined seasonal kebabs in London since 2015. We take inspiration from traditional kebab styles, incorporating classical fine dining techniques and global gastronomic influences. Our kebabs are made from free-range British meat and top seasonal produce, paired with modern mezze, curated craft beers, and exciting cocktails. Our Values Hospitality: We believe in fostering a culture of compassion, care, and hospitality within our restaurant and community. It’s key to our success and builds positive relationships with customers, suppliers, and the wider community. Continuous Improvement: We monitor key performance metrics to assess and improve all aspects of our business, always striving for growth and excellence. Creativity: Staying ahead of culinary and service trends is essential. We encourage team members to contribute ideas that elevate both the food and customer experience. Work Hard: Enthusiasm and pride in our work are fundamental to maintaining a positive, supportive, and ambitious culture. Your Role As Assistant General Manager, you will support the General Manager in delivering an exceptional guest experience and overseeing daily operations. From managing staff and inventory to ensuring top-tier customer service, your leadership will be essential in maintaining high standards and cultivating a vibrant atmosphere. This role requires a hands-on leader who thrives in a fast-paced environment while staying true to our values. Career Progression: Our Assistant General Managers are viewed as “General Managers in waiting,” and we expect them to uphold and promote the culture that allows teams to thrive. This role offers the opportunity to shine in the absence of the General Manager, showcasing leadership qualities that will lead to future growth within the company. We offer extensive on-the-job training and opportunities for advanced apprenticeships to develop structured managerial skills. Core Responsibilities: Leadership & Team Management: Lead by example, setting a strong work ethic and promoting compassion, integrity, and collaboration within the team. Deputise for the General Manager in their absence. Manage busy shifts and maximise restaurant covers. Conduct and record team briefings before shifts. Communicate effectively with the restaurant team using official apps. Motivate and mentor the team to achieve company targets. Participate in training sessions and co-create quarterly staff meetings. Ensure all compliance training is completed on time. Assist with recruitment, interviews, and performance reviews for restaurant staff. Operational Excellence: Oversee the daily operations to ensure efficiency and quality. Lead shifts on the floor and ensure smooth operations. Manage opening and closing shifts as needed. Maintain cleanliness and presentation standards across the restaurant. Approve shifts, record incentives, and manage tip data. Conduct weekly bar stock counts and assist with inventory management. Support the Head Chef and the BOH (Back Of House) team. Guest Experience & Hospitality: Champion exceptional customer service and ensure every guest has a memorable experience. Handle customer complaints professionally and ensure swift resolutions. Continuous Improvement: Regularly assess restaurant performance to identify opportunities for growth. Encourage the team to contribute ideas that drive innovation and improve the customer experience. Coach team members through onboarding and ongoing development. Maintain high levels of product knowledge for both food and beverages. Conduct spot checks on food quality and provide feedback. Financial Management: Manage the restaurant’s budget, staffing, and inventory to ensure profitability. Monitor labor costs to align with financial forecasts. Control stock, waste, and staff meals/discounts efficiently. Collaborate with the Ops Manager and Marketing team to drive sales and implement marketing strategies. Adjust rota staffing levels during quieter periods to optimize efficiency.
Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.00 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. - Recognition programmes such as “Champion of the Month.” Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. - Hourly rate: £13.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
- Hourly Pay: Up to £12.75 - Retention Bonus: paid twice yearly (£250-£500 based on length of service and hours worked) - Performance Bonus: paid quarterly (£210-£420 based on store performance and hours worked) - Hours: Full-time, 35 hours per week - Benefits: • Wagestream financial benefits • Free healthy food on every shift • Generous in-store discounts • Structured training and onboarding plan • Career development opportunities • Closed on Christmas and New Year Join our team! We’re looking for a motivated, high-standard Team Leader focused on food and guest service to join our fast-paced healthy eating food business. At Tossed, our mission is simple: to serve "healthy and delicious food, made fresh, with love.” Every ingredient and meal is prepared with care and passion, and we’re looking for someone who shares this commitment. ** About the Role:** As a Team Leader, you’ll work closely with the General Manager, leading by example to create a welcoming and fun atmosphere while supporting your team to deliver exceptional service. You’ll manage daily operations, including food production, waste, and service, while coaching and developing your team to reach their full potential. Who You Are: - A team player who can lead, train, and inspire - Able to problem-solve under pressure with a calm, constructive approach - Skilled in handling guest feedback and creating a positive store environment - Detail-oriented, adaptable, and motivated to grow - Excellent communicator Why Join Us? If you’re looking for a new challenge or a place to grow your career, this is the perfect opportunity. Apply now to start immediately and be part of a team that’s passionate about health, wellness, and delivering an exceptional experience. ** Ready to make a difference? Apply today!**
The Hound are seeking a Waiter to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Waiter looking for a new role in an award winning, critically acclaimed group. The Hound is the third opening from JKS & Dom Jacobs on Chiswick High Road, West London. Following on from the Success of The Cadogan Arms and The George. A modern-day coaching inn built within the walls of a Victorian police station, now the perfect stop for a pint, a meal, or a bed for the night. Headed up by Managing Director Dom Jacobs, with food by Culinary Director James Knappett. The menu focuses on simply prepared British produce, celebrating the provenance of locally sourced fish, meat, and fresh vegetables, as well as sharing roasts on Sunday. Drinks range from cocktails to a carefully curated wine list, and a comprehensive beer list. The ideal Waiter/Waitress will have: Previous experience as a Waiter/Waitress in a high-end, fine dining restaurant Passion for delivering exceptional guest experience A keen interest in British cuisine, with a desire to learn and develop with us Excellent attention to detail and a highly personable nature. BENEFITS & CULTURE Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself Up to 50% off dining across JKS Restaurants Retail & Takeaway Discounts Code App Membership Look After Yourself Discounted Gym Membership Company Donations for your involvement with Charities Employee Assistance Program Access to Financial Advice Wedding Gift & New-born Care Package - Celebrating your big occasions Progress Yourself Access to our fantastic L&D Calendar A personalised learning & development plan to develop your skills and knowledge Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself Employee referral scheme - paying up to £600 per referral Staff parties & long service awards
We are seeking a skilled and passionate Wood Fired Neapolitan Pizza Chef to join our team. As a Wood Fired Neapolitan Pizza Chef, you will be responsible for creating authentic Neapolitan-style pizzas using traditional methods and high-quality ingredients. Your expertise in wood-fired oven cooking, dough preparation, and pizza assembly will contribute to delivering an exceptional dining experience for our customers. The ideal candidate should have a strong background in Italian cuisine, a deep understanding of Neapolitan pizza techniques, and a creative approach to flavour combinations. Responsibilities: Prepare and stretch Neapolitan pizza dough using traditional techniques to achieve the characteristic thin and soft crust (dough preparation, control fermentation of dough/gluten) . Operate and maintain the wood-fired oven, ensuring optimal temperature and consistent cooking results. Select and source high-quality ingredients, including fresh produce artisanal cheeses, and premium meats, to create flavourful toppings. Master the art of hand-tossing and shaping pizza dough to achieve the desired thickness and shape. Execute proper pizza assembly and topping distribution, ensuring an even and balanced flavour profile. Monitor cooking times to ensure pizzas are baked to perfection, with the ideal balance of crispy crust and melty toppings. Collaborate with the kitchen team to develop new and innovative pizza flavours, exploring seasonal ingredients and customer preferences. Maintain a clean and organized work area, following food safety and sanitation guidelines. Train and mentor kitchen staff on Neapolitan pizza techniques, encouraging consistency and quality throughout the team. Continuously strive to improve and refine pizza recipes and cooking methods, keeping up with industry trends and customer feedback. Uphold a high level of professionalism and teamwork, fostering positive relationships with colleagues and providing excellent customer service. Qualifications: Proven experience as a Pizza Chef, preferably specializing in Neapolitan-style pizzas. In-depth knowledge of Neapolitan pizza dough preparation, wood-fired oven cooking, and traditional Italian ingredients. Ability to hand-toss and shape pizza dough with precision and consistency. Strong understanding of flavour profiles and the ability to create innovative pizza combinations. Excellent time management and multitasking skills in a fast-paced kitchen environment. Attention to detail and a commitment to delivering consistently high-quality pizzas. Knowledge of food safety and sanitation regulations. Strong communication and interpersonal skills. Ability to work well as part of a team and provide guidance to kitchen staff. Flexibility to work evenings, weekends, and holidays as required. Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided