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About The RoleJoin HomeServe as a Plumbing Engineer and play a vital role in keeping our customers' homes running smoothly.• Location: Uxbridge• Salary: £40,720 - £44,120 (depending on experience) + £3,000 guaranteed bonus in your first year• Hours: You will average 40 hours per week (including evenings, weekends and bank holidays)What you'll be doingAs a Plumbing Engineer, you'll work in customer's homes carrying out repairs and maintenance across a range of plumbing systems.Your day-to-day will include:• Diagnosing and fixing plumbing issues such as leaks, faults and damaged pipework• Completing 1st and 2nd fix plumbing work in domestic properties• Repairing and maintaining household plumbing systems• Managing jobs independently while delivering excellent customer service• Representing HomeServe in customers' homes with professionalism and careThis is a field-based role where no two days are the same, giving you variety and autonomy in your work.What you'll getHomeServe offers a competitive package designed to support you both at work and at home:• Competitive salary + £3,000 guaranteed bonus (year one)• Paid overtime opportunities• Pension scheme with income protection• 33 days holiday (buy/sell options)• Company van & fuel card• All tools, uniform & PPE provided• Access to industry-leading training & ongoing development• Free HomeServe Cover 8 policy• Smart tech salary sacrifice (Ikea/Currys)About YouWhat we're looking for• Level 2 qualification in Plumbing• Experience in 1st and 2nd fix plumbing• Experience working in domestic properties• Full UK driving licence (max 6 penalty points)• Strong customer service skills• Ability to work independently and solve problems on site• A positive, proactive approach to your workTraining and supportWe'll give you everything you need to succeed from day one:• Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office• Week 2: On-the-job training alongside an experienced HomeServe Plumbing Engineer(Where required, we will pay for your accommodation and meal allowance for your induction).Why join HomeServe?At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most.Ready to build a rewarding career with HomeServe? Apply today and take the next step with us.About UsHomeServe has got over 30 years' experience taking care of the nation's homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics, our home experts are ready to get the job done.TPBN1_UKTJ

About The RoleLooking to build a hands-on career where you can learn, grow, and make a real difference?Join HomeServe as a Water Supply Pipe Support Engineer and take your first step towards becoming a fully qualified engineer. With industry-leading training, structured development, and ongoing support, we'll help you build a rewarding long-term career.• Location:Uxbridge• Salary: £34,080 + £1,500 guaranteed bonus in your first year• Hours: You will average 40 hours per week (including evenings, weekends, and bank holidays)What you'll be doingAs a Water Supply Pipe Support Engineer, you'll play a key role in delivering an outstanding service to our customers by:• Supporting the repair and maintenance of water supply pipes in customers' homes• Assisting experienced engineers on-site while developing your technical skills• Delivering a high standard of customer service at every interaction• Working safely and efficiently in a variety of outdoor environments• Contributing to a team that takes pride in doing the job right first timeThis is a field-based role where no two days are the same, giving you variety and autonomy in your work.What you'll getHomeServe offers a competitive package designed to support you both at work and at home:• Competitive salary + £1,500 guaranteed bonus (year one)• Paid overtime opportunities• Pension scheme with income protection• 33 days holiday (buy/sell options)• Company van & fuel card• All tools, uniform & PPE provided• Access to industry-leading training & ongoing development• Free HomeServe Cover 8 policy• Smart tech salary sacrifice (Ikea/Currys)About YouWhat we're looking forWe're looking for motivated individuals who are ready to learn and build a career. Ideally, you'll have:• Awareness of safe digging practices• Groundwork experience• A full UK Driving Licence (max 6 penalty points)• Strong customer service skills• Good problem-solving ability• A positive, proactive approach to your workTraining & supportWe'll set you up for success from day one with a structured onboarding programme:• Week 1:: Classroom-based induction Monday to Friday at our Walsall Head Office. (Where required, we'll cover accommodation and meal allowances during your induction).• Week 2: On-the-job learning alongside an experienced HomeServe WSP engineer• Ongoing: Structured development programmes and mentoringOur goal is to support you in progressing into a fully qualified Water Supply Pipe Engineer.Why join HomeServe?At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most.Ready to build a rewarding career with HomeServe? Apply today and take the next step with us.About UsHomeServe has got over 30 years' experience taking care of the nation's homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics, our home experts are ready to get the job done.TPBN1_UKTJ

About The RoleJoin HomeServe as a Water Supply Pipe Engineer and play a vital role in keeping our customers' homes running smoothly.• Location: Twickenham• Salary: £37,220 - £41,810 (depending on experience) + £1,500 guaranteed bonus in your first year• Hours: You will average 40 hours per week (including evenings, weekends and bank holidays)What you'll be doingAs a Water Supply Pipe Engineer, you'll work in customer's homes carrying out repairs and maintenance on water supply systems.Your day-to-day will include:• Diagnosing and repairing leaks on water mains• Laying and replacing pipework• Excavation and reinstatement work where required• Managing jobs independently while delivering excellent customer service• Representing HomeServe in customers' homes with professionalism and careThis is a field-based role where no two days are the same, giving you variety and autonomy in your work.What you'll getHomeServe offers a competitive package designed to support you both at work and at home:• Competitive salary + £1,500 guaranteed bonus (year one)• Paid overtime opportunities• Pension scheme with income protection• 33 days holiday (buy/sell options)• Company van & fuel card• All tools, uniform & PPE provided• Access to industry-leading training & ongoing development• Free HomeServe Cover 8 policy• Smart tech salary sacrifice (Ikea/Currys)About YouWhat we're looking for• Experience working on water mains (repairs, installation, leak detection)• Full UK Driving Licence (max 6 penalty points)• Strong customer service skills• Ability to work independently and solve problems on site• A positive, proactive approach to your workTraining & Support:We'll set you up for success from day one with a structured onboarding programme:• Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office• Week 2: On-the-job training alongside an experienced HomeServe WSP Engineer(Where required, we will pay for your accommodation and meal allowance for your induction).Why join HomeServe?At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most.Ready to build a rewarding career with HomeServe? Apply today and take the next step with us.About UsHomeServe has got over 30 years' experience taking care of the nation's homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics, our home experts are ready to get the job done.TPBN1_UKTJ

Construction Labourer Location: Catterick Garrison, North Yorkshire Rate: £125 - £150 per day (depending on experience) Job Type: Contract Start Date: Immediate About the Project We are recruiting experienced Construction Labourers for a major new-build accommodation development at Catterick Garrison. The project involves the construction of modern residential accommodation using modern construction methods and offers long-term work for reliable and hardworking candidates. Key Responsibilities • General labouring duties on a busy construction site., • Assisting skilled trades with day-to-day activities., • Loading, unloading and moving materials safely around site., • Keeping work areas clean, tidy and free from hazards., • Assisting with site setup and welfare maintenance., • Supporting deliveries and ensuring materials are stored correctly., • Following instructions from the Site Manager and Supervisors., • Adhering to all Health & Safety procedures and site rules., • Working as part of a team to ensure the project remains on programme.Essential Requirements, • Valid CSCS Card Essential., • Previous construction site labouring experience., • Candidates MUST live within a 25-mile radius of Catterick Garrison., • Ability to carry out manual handling duties., • Good understanding of construction site Health & Sa...

Working in collaboration across leaders and teams in ViiV the Director, Digital Health Innovation Implementation will lead the development of new digital partnerships and products for our current and future pharmaceutic products. Their role is expected to drive core company commercial strategies based on identifying what patients and consumers, providers, payers, and other stakeholders will expect - in future integrated systems where medical products and digital services work seamlessly together to optimize patient outcomes. It is expected this role will play a world leading and pioneering role in enabling the next generation of products and services for people living with HIV and people at risk of HIV. Please note that this is a HQ role & will be based out of either GSK House (UK) or Durham, NC. The successful candidate is eligible for a full relocation package. This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following: • Lead and support strategy development and assessment of innovations and new external engagement opportunities for ViiV globally – innovation areas include but not exclusive to digital tools to support health outcomes and product use, diagnostic technologies, connected device technologies, AI, digital tools in clinical trials, end-to-end telehealth services, collaborations between digital health innovation strategies and R&D planning, • Identifies opportunities for synergies across innovation strategies for multiple products and geographies, • Support and manage the development of new strategic engagements with top-of-field external organizations to enable our innovation priorities, • Support and manage new market research to pressure test innovation hypothesis, • Support and manage the testing and scaling of new programs, working with partners across the business including, finance, brands, tech, regulatory, legal and compliance, • Lead communications strategy on prioritized innovation areas as we develop new programs, including senior/executive leadership, • Represent ViiV at global conferences focused on our prioritized innovation areas, • Define business cases, plans and model(s) to enable collaborations and the establishment of new programs, • Ongoing oversight of network of innovation programs once established Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: • 5 plus years working in digital health innovation strategy role(s) in life sciences, • 5 plus years leading innovation strategies / new program development in life sciences, • 5 plus years of project management experience including negotiations skills, internal stakeholder management, consumer engagement/growth hacking skills Preferred Qualifications: If you have the following characteristics, it would be a plus: • Strong demonstration of independent working skills, motivated self-starter, • Demonstration of broad entrepreneurial / innovation background and experience in digital health, especially in telehealth innovation, data and insights, and connected devices, • Demonstration of ambitious innovating problem solving focused on solving large scale problems, • Previous work experience in HIV or related infectious disease therapeutic areas, • Previous work in medical product development, • Previous work experience in market research, • Data and insights strategy experience, • MBA and / or similar experiences, • Management consultant and / or similar experiences LI-ViiV LI-GSK Please visit GSK US Benefits Summaryto learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee. Why Us? At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 39 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV. We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK. Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a diverse team and a truly inclusive culture where we’re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind. If you require an accommodation or other assistance to apply for a job at ViiV, please contact the ViiV Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US). ViiV is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Important notice to Employment businesses/ Agencies ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. #J-18808-Ljbffr

Project Quantity Surveyor| Prime Residential | West London | Permanent | Remote Working This is not a traditional QS role. They're looking for someone who wants broad exposure to both commercial management and project delivery, with a genuine opportunity to progress into senior leadership as the business grows. The Business Growing contractor specialising in prime and super-prime residential projects across London • Strong focus on quality, client service and long-term relationships • Direct access to the Managing Director and involvement in key business decisions • Opportunity to help shape the future commercial function of the business • Clear pathway towards senior leadership and future Commercial Director responsibilities The Role Hybrid Quantity Surveying and Project Management position • Tendering and procurement of subcontract packages • Managing valuations, invoices, variations and cost reporting • Monitoring project costs and commercial performance • Supporting project delivery alongside site teams • Attending site, client and commercial meetings • Managing relationships with consultants, subcontractors and clients • Reporting directly to the Managing Director Your First Project £1.5m+ refurbishment and extension of a substantial Victorian residence in West London • Over 4,000 sq ft of prime residential accommodation • Structural works nearing completion • Project progressing into superstructure, roofing and internal fit-out phases • Bespoke joinery, luxury kitchens, specialist finishes and AV integration • Working alongside an experienced Site Manager and professional consultant team What they're looking for Quantity Surveyor with approximately 4–8 years' experience • Main contractor or consultancy background considered • Residential, commercial or mixed-use project experience • MRICS or equivalent qualification preferred • Strong commercial awareness and technical capability • Comfortable dealing directly with clients and consultants • Ambitious individual seeking long-term progression • High levels of integrity, ownership and accountability Interested? Michael Ogunyankin | (phone number removed) | (url removed) No pressure — if this sounds like you (or someone you rate), feel free to get in touch

Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. Were passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our people first approach to business, the Aimbridge experience is like no other. What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include Industry leading training and leadership development opportunities Hotel discounts portfolio wide Staff rates and up to 50% discount on food & beverage and spa Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing 24/7 access to our employee assistance programme Uncapped incentives to reward you for your contributions Minimum of 28 days holiday Staff meals on duty Live-in accommodation available Access to hotel gym facilities Free staff parking A day in the life of As a Commis Chef in our busy hotel, you will work as part of a kitchen team to prepare and cook a range of dishes to menu specifications. You will assist senior chefs with food preparation and ensure that all food is prepared and served to a high standard of quality and presentation. You will also maintain cleanliness and hygiene standards in the kitchen and food preparation areas, follow all food safety and health regulations, and work flexible hours, including evenings and weekends. What do we need from you? Proven experience as a commis Chefor similar role in a hotel or restaurant setting with a strong knowledge of food preparation and cooking techniques, and a willingness to continually develop culinary skills. Ability to work in a fast-paced environment and follow instructions from senior chefs. A commitment to maintaining a clean and hygienic kitchen environment, including adherence to food safety regulations and proper use of kitchen equipment and cleaning products. Good communication skills, willingness to work as part of a team, and ability to work flexible hours, including evenings and weekends. Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone A Place to Grow So, click apply today, wed love to welcome you to our inclusive team shaping the future of hospitality. TPBN1_UKCT

We're looking for a passionate, compassionate and resilient Waking Night Support Worker to join our Mental Health Social Care Service in Richmond. £23,203.00 per annum, working 30 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe. The working pattern for this role is: - Week 1 M10, TOff, WOff, TOff, F10, S10, S0ff Week 2 MOff, T10, W10, TOff, FOff, SOff, S10 What you'll do: - Building supportive, trusting relationships with customers and creating a positive atmosphere - Working proactively with other members of the team to handle the service caseload and administrative responsibilities - Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals - Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking' - Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine - Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene - Assisting in the recording and reporting of customer incidents - Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork Developing productive relationships with partner organisations to improve service outcomes - Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: - Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement - Exudes a warm friendly presence and open behaviour - Prefers working as part of a group or team - Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement - Has a practical and logical mind and is naturally well organized - Able to apply the right balance of care and support dependant on the needs of the customer What you'll bring: Essential - NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job description on our website

Job Description: Overview Salary £40,000PA Free Live in Accommodation Bee Happy are seeking an experienced and dynamic Pub General Manager to oversee daily operations of our clients vibrant pub. The ideal candidate will possess strong leadership skills, extensive hospitality experience, and a passion for delivering exceptional customer service. This role offers an exciting opportunity to manage a lively environment, ensuring smooth service, high standards of food safety, and a welcoming atmosphere for all patrons. The successful applicant will be responsible for supervising staff, and maintaining the overall quality of the pub experience. Responsibilities Lead and supervise the entire team, including bar staff, kitchen personnel, and serving staff, fostering a positive and productive work environment Oversee daily operations to ensure efficient service delivery and high standards of customer satisfaction Maintain compliance with health and safety regulations across all areas of the pub Organise staff rotas, training programmes, and performance appraisals to optimise team management Handle customer enquiries, complaints, and feedback professionally to enhance guest experience Monitor stock levels of food, beverages, and supplies; place orders as necessary to ensure stock availability without excess waste Implement promotional activities and events to attract new customers and retain existing clientele Ensure the pubs environment remains clean, organised, and inviting at all times Requirements Proven experience in restaurant or hospitality management with supervising or team management responsibilities Strong leadership qualities with excellent organisational skills Previous experience in a pub or bar setting is highly desirable; hotel or restaurant experience is Expected Ability to manage multiple tasks efficiently under pressure while maintaining attention to detail Excellent communication skills with a friendly yet professional demeanour Knowledge of hospitality industry regulations and best practices in food safety and service standards This role offers an engaging environment where leadership qualities are valued alongside culinary expertise. We welcome passionate professionals eager to contribute to our lively pub atmosphere while delivering outstanding service TPBN1_UKCT

We are currently looking for an experienced Homelessness Prevention & Solutions Officer to join a busy Housing Needs service. This Homelessness Prevention & Solutions Officer role will focus on preventing homelessness, relieving homelessness and helping households secure sustainable housing solutions in line with the Housing Act 1996 and Homelessness Reduction Act 2017. The successful candidate will manage a varied caseload of homelessness applications, undertake statutory assessments, issue legal decisions and work with households to prevent homelessness wherever possible. This Homelessness Prevention & Solutions Officer position would suit someone with strong homelessness legislation knowledge and experience managing complex housing needs cases. The Role - Managing a caseload of homelessness prevention and relief cases. - Undertaking statutory homelessness assessments and making enquiries in line with legislation. - Creating and managing Personalised Housing Plans (PHPs). - Working with households to prevent homelessness and secure sustainable housing solutions. - Negotiating with landlords, agents, family members and other parties to prevent homelessness. - Assessing applications under Parts VI and VII of the Housing Act 1996 and the Homelessness Reduction Act 2017. - Making decisions on eligibility, homelessness, priority need, intentional homelessness and local connection. - Drafting and issuing S184, S188, S193 and related statutory decision letters. - Conducting home visits and verifying applicants' circumstances where required. - Providing housing options advice relating to the private rented sector, welfare benefits and homelessness prevention. - Liaising with legal representatives, MPs, councillors, external agencies and partner organisations. - Supporting households placed into temporary or emergency accommodation. Key Requirements - Previous experience working as a Homelessness Prevention Officer, Housing Options Officer or Homelessness Officer. - Comprehensive knowledge of the Housing Act 1996, Homelessness Act 2002 and Homelessness Reduction Act 2017. - Experience undertaking homelessness assessments and statutory investigations. - Experience drafting S184 decisions and other homelessness decision letters. - Experience creating and managing Personalised Housing Plans. - Experience managing complex homelessness prevention and relief cases. - Knowledge of welfare benefits, housing options and the private rented sector. - Experience negotiating with landlords and preventing homelessness. - Experience responding to legal challenges, complaints, MPs and Ombudsman enquiries would be advantageous. What You Need to Do Now If you are interested in this Homelessness Prevention & Solutions Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Homelessness Prevention & Solutions Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Homelessness Prevention Officers, Housing Options Officers, Homelessness Officers and Housing Needs roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from homelessness professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

We are currently looking for an experienced Housing Complaints and Reviews Officer to join a busy Housing Needs service. This Housing Complaints and Reviews Officer role will primarily focus on investigating complex housing complaints, drafting complaint responses and supporting service improvements across Housing Needs and Housing Solutions services. The successful candidate will manage a high volume of complaints, undertake detailed investigations, draft responses on behalf of senior managers and identify learning outcomes to improve service delivery. Whilst the role includes statutory reviews work, the primary focus will be complaints handling. This Housing Complaints and Reviews Officer position would suit someone with extensive housing complaints experience, particularly within homelessness, housing needs and allocations services. The Role - Investigating complex complaints relating to Housing Needs, Homelessness and Housing Solutions services. - Drafting Stage 1 and Stage 2 complaint responses in line with corporate complaints procedures and Ombudsman guidance. - Preparing responses on behalf of senior managers and service leaders. - Identifying service failures, learning outcomes and service improvement actions. - Managing MP enquiries, Member enquiries and complex correspondence. - Liaising with operational teams to gather evidence and complete investigations. - Monitoring complaint cases to ensure compliance with statutory and corporate timescales. - Undertaking statutory reviews under Parts VI and VII of the Housing Act 1996 where required. - Drafting Section 202 review decisions and review outcome letters. - Maintaining knowledge of housing legislation, case law and Ombudsman determinations. - Supporting policy, procedure and service improvement initiatives. Key Requirements - Extensive experience handling housing complaints within a local authority environment. - Significant experience investigating and responding to Stage 1 and Stage 2 complaints. - Experience drafting complaint responses on behalf of senior managers or directors. - Knowledge of Housing Ombudsman and Local Government & Social Care Ombudsman complaint handling requirements. - Experience dealing with complaints relating to homelessness, housing needs, allocations or temporary accommodation. - Knowledge of Parts VI and VII of the Housing Act 1996. - Experience managing MP enquiries, Member enquiries and complex correspondence. - Experience undertaking statutory housing reviews would be advantageous. What You Need to Do Now If you are interested in this Housing Complaints and Reviews Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Complaints and Reviews Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Complaints Officers, Complaints & Reviews Officers, Housing Reviews Officers and Housing Needs roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

We're looking for a kind, compassionate and resilient Support Worker to join our Young People Mental Health Service located in Ealing. No personal care or experience required, just the right values. £30,784.00 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Oaklands is made up of a newly refurbished six-bedroom home, located close to each other in Ealing, West London. We work with up to 6 young people at a time, providing a safe, supportive, and welcoming environment. Many of the young people joining us are moving on from hospital, stepping down from more intensive placements, or transitioning from Child and Adolescent Mental Health Services to Adult services. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. Build supportive, trusting relationships with young people and help create a positive, welcoming atmosphere. Work proactively with other members of the team to manage the service caseload and carry out necessary administrative tasks. Conduct keywork sessions as required, using creative and engaging approaches to help young people achieve their Support Plan goals. Work collaboratively with young people to assess and manage risks, supporting positive risk-taking and shared decision-making. About you: Ability to advocate for young people in a variety of professional and community settings. Values working collaboratively with young people to ensure the service truly meets their needs. Understands the impact of individual context, including experiences of trauma and adversity, on young people's lives and mental health. What you'll bring: Essential: Up to NVQ Level 2/3 or equivalent, or experience supporting young people or individuals experiencing mental health challenges. Desirable Experience working in complex mental health environments, supported accommodation, or similar settings. Understanding of trauma-informed and psychologically informed approaches. Experience supporting people to develop independent living skills. About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds