French customer service jobs in United Kingdom

Service Desk Analyst Hybrid - Ashford, Belfast or London Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. Key Responsibilities • Address and resolve non-major incidents and service requests, logging all activity in ServiceNow, • Deliver excellent customer service and professional support, • Escalate or reassign unresolved incidents to appropriate teams, • Analyse and resolve hardware/software issues using standard tools and methods, • Document case details clearly in ServiceNow, including steps taken and customer impact, • Meet/exceed defined performance metrics including CSat and QA standards, • Continuously build knowledge of company-specific products and services, • Create/update knowledge articles to support First Call Resolution and self-service, • Participate in after-hours and on-call rotations to ensure 24/7 support coverage, • Good experience in a Service Desk or similar IT support environment, • Experience using ServiceNow ITSM workflows, • Strong customer service, listening, and communication skills, • Bilingual - English and French or Swedish (required), • Detail-oriented with solid judgment and initiative, • Ability to troubleshoot and resolve technical issues independently, • Knowledge of Microsoft Office365 and standard network tools, • Ability to work remotely and as part of a team, • Degree or equivalent experience preferred, • ITIL V4 / ITSM certification preferred, • AWS and Microsoft MCSE certifications are a plus, • Proficient in Microsoft Office365

We are working with a global Software business who are paving the way for AI and offering their clients meaningful customer service and interaction solutions to help businesses in all sectors thrive and react to customer demands and trends. This innovative business is seeking a Senior Legal Counsel (with advanced/ native French language skills) to join them ASAP for an initial 6 month period. However, due to a recent permanent departure in the team, there may be longer term options depending on candidate interest and long term fit and motivations. There are no guarantees but a strong likelihood that a permanent senior counsel position will open in the next 3-9 months. The role: • Supporting the business on general commercial legal matters, • Significantly supporting the sales teams with SaaS transactions/ deals, • Drafting, negotiating and reviewing SaaS and technology agreements, • Ability to support sales teams heavily to ensure business meets commercial objectives whilst protecting business from risk, • Partnering with other areas of the business as and when needed on commercial legal matters, • Supporting European regions with legal queries - South Europe/Northern Europe and Nordics Experience Required: • French Language skills (Advanced/Business/Native speaking) are essential, • Strong English language skills and ability to build relationships in multiple geographies, • Experience in-house in technology/ software environment highly desirable, • Experience negotiating and drafting SaaS contracts and supporting sales teams, • Clear history in commercial and tech/SaaS matters Day rate/ Salary: Highly Competitive Start date: ASAP Office working: Flexible working - 1 day a week in office or once every other week Office Location: Paddington - London Important: Applicants must be based in the United Kingdom and have full UK right to work.

Company Profile nLighten is a European platform of distributed edge data centers, designed to meet the growing demand for AI, 5G, and hybrid cloud deployments. As a rapidly expanding provider, we offer scalable colocation hubs and best-in-class energy solutions across Europe. Our innovative and sustainable approach to digital infrastructure ensures reliability, efficiency, and future-ready solutions for our clients. nLighten’s current footprint is 34 data centers in 7 European countries, with the ambition to expand to 100 sites during the next 3-4 years. Learn more about us: ___ About the Role We are seeking a Salesforce Specialist to design, develop, and maintain nLighten’s Salesforce environment in alignment with our business and operational goals. As part of the IT team, this role will support the continued integration of Salesforce across our European organization, ensuring that our systems and data enable seamless collaboration and customer engagement. With over 220 users and significant expansion through acquisitions, this is an exciting opportunity to build scalable, high-performing Salesforce solutions that power our fast-growing digital infrastructure platform. Key Responsibilities Application Development & Customization • Design, develop, and customize Salesforce applications using Apex, Visualforce, and Lightning components., • Ensure all solutions align with business requirements and Salesforce best practices. Integration & System Architecture • Build and maintain integrations between Salesforce and other internal platforms through nLighten’s ESB (Enterprise Service Bus)., • Support middleware and API integrations to ensure data consistency and accuracy across systems. Configuration & Administration • Configure Salesforce features, workflows, and automation without extensive custom code., • Manage profiles, roles, and permissions in alignment with business processes. Support & Troubleshooting • Provide ongoing system support, resolve issues, and perform debugging and testing., • Ensure platform stability and security across multiple environments. Data Management & Quality • Design and manage data models, queries, and validation rules to ensure integrity and reliability., • Support data migration and ensure compliance with governance standards. Collaboration & Documentation • Work closely with stakeholders, project managers, and other IT specialists to translate business needs into effective Salesforce solutions., • Develop technical documentation and provide user training and guidance as needed. Continuous Improvement • Stay current with new Salesforce features and releases, recommending updates and optimizations to enhance system performance and usability. What We’re Looking For Technical Skills • Proven experience in Salesforce development, configuration, and customization., • Strong proficiency in Apex, Visualforce, Lightning components, and Salesforce integrations., • Familiarity with web development technologies such as HTML, CSS, and JavaScript., • Understanding of Salesforce architecture and best practices., • Experience with API and middleware integration technologies., • Salesforce certifications (e.g., Salesforce Certified Platform Developer) preferred. Soft Skills • Excellent problem-solving and analytical abilities., • Strong communication and stakeholder management skills., • Collaborative and proactive approach to project delivery., • Ability to work effectively in a fast-paced, high-growth environment. Preferred Attributes • Experience leading system integration or migration projects., • Knowledge of data quality management and referential integrity., • Experience with cloud platforms and hybrid environments (Azure, AWS, GCP)., • Familiarity with data center operations, including power, cooling, and network systems. Experience & Education • 4+ years of Salesforce development experience using Apex and Lightning., • Minimum 2 years of solution design experience., • Experience leading at least two technical projects or integrations., • Bachelor’s degree in IT, Information Management, or related field., • Salesforce training or certification required. Language & Location • Fluency in English required; Dutch, French, or German is an advantage., • Based in the Netherlands or the UK, with the ability to work from the office at least 3 days per week. Why Join Us? • Impactful role: Play a key part in shaping and scaling nLighten’s Salesforce environment to support pan-European growth., • Dynamic environment: Join a fast-moving company with ambitious expansion goals and a collaborative culture., • Cross-functional exposure: Work directly with teams across IT, operations, sales, and leadership in multiple countries. Apply now and be part of our journey toward a more connected, efficient, and sustainable digital future. Background Check & Screening All selected candidates will undergo a background check to ensure a safe workplace, protect company assets, and comply with regulations. Diversity & Inclusion Statement nLighten is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace, and we encourage applications from candidates of all backgrounds. Even if you do not meet every requirement listed, we welcome your application. We particularly encourage women and individuals from underrepresented groups to apply.

Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: 1. Hotel Director/Hotel General Manager background in a 4- or 5-star hotel, 2. 2-3yrs of hotelier experience, 3. Additional languages is an advantage (Spanish, Italian, Portuguese, French, German) Duties and Responsibilities: 1. Takes the lead in owning and delivering an exceptional guest experience while embracing an ambassador’s role in tutoring other divisions on the key drivers of these standards. Encouraged to maintain and further develop strong rapport with division heads from both Hotel and Marine departments., 2. Responsible for leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service, taking ownership for efficiently reacting to guest requests. Maintain a detailed knowledge of all key performance indicators, guest ratings and comments to establish a culture throughout the Guest Services team for complete ownership of the guest experience., 3. Effectively balances operational needs between the Financial and Guest Services Divisions through synergetic communication of guest issues to optimize positive guest comments and ratings of the overall Guest Services operation., 4. Effectively manages all group business onboard ensuring the Group Coordinator has all the necessary skills, training, tools, information and support to enable consistent delivery of services and products., 5. Assigns duties and responsibilities to team members. Observes and evaluates team members through open and honest feedback to ensure high quality standards are met., 6. Comprehensive knowledge of Customs and Immigration policies and procedures. The Guest Services Manager is the driving force to ensure maximum compliance with all internal requirements and external authorities as it relates to guest immigration and clearance

As Social Media Channel Manager at Sanderson Design Group, you will lead strategy and execution of social media across our portfolio of 6 interiors brands. With a particular focus on leveraging both paid and organic tactics to drive engagement, brand equity, and conversion. The role spans both direct-to-consumer and trade-focused brands, with a strong emphasis on performance marketing and digital innovation. You will be responsible for creating and executing robust channel strategies, managing our influencer and affiliate programmes, and owning community engagement. Working closely with brand, digital trading, performance marketing, and customer teams, you’ll ensure our social presence supports commercial goals and brand storytelling. You will manage a small team and collaborate with internal and external partners to continuously evolve our approach in a fast-changing social landscape. Ultimately positioning our brands as leaders in the luxury interiors industry. Responsibilities. Drive measurable growth, engagement and conversion through owned social media channels, supporting both D2C and trade objectives. Social Strategy & Planning • Lead and evolve the social media strategy for all brands across organic and paid channels -aligned to both brand and commercial objectives, • Develop platform-specific strategies for Instagram, Pinterest, TikTok, YouTube and LinkedIn -ensuring content is tailored to each platform's format, audience behaviour and brand fit, • Manage and adapt a forward content calendar that supports new collection launches, campaigns, key commercial moments and peak trading periods., • Ensure consistent brand storytelling while maximising cross-brand and cross-platform opportunities, • Maximise synergy between organic and paid efforts. Influencer & Affiliate Marketing • Lead the influencer strategy across all brands, managing relationships, briefs, contracts, and performance, balancing long-term brand advocates with performance-driven partnerships that support growth and conversion., • Ensure influencer content quality and ensure partnerships align with brand values and commercial objectives., • Oversee affiliate marketing activity onboarding creators, managing content, and reporting on ROI, • Deliver measurable reach, engagement, and conversion through a blend of organic partnerships and performance-led collaborations Performance, Reporting & Optimisation • Define and own KPIs for audience growth, engagement, reach, social-led traffic, sample requests, and ecommerce revenue, • Produce weekly and monthly performance reports, including channel-by-channel insights and optimisation recommendations, • Use data to drive ongoing refinement of social content, format testing, and campaign planning, translating insights into strategic actions including content format shifts to paid optimisation., • Partner with digital trading, CRM, and media teams for integrated performance tracking Team & Cross-Functional Collaboration • Line manage a small team, supporting prioritisation, training, and professional development, • Collaborate closely with Digital Trading Manager, CRM, Customer Service, and Brand Marketing teams to deliver an integrated customer experience, • Liaise with agencies and external partners to ensure aligned messaging, reporting, and best practice Innovation, Market Awareness & Industry Trends • Stay informed on emerging social trends, platform updates, and industry benchmarks, particularly in the interiors and lifestyle sectors, • Continuously test and adopt new content formats across Instagram, Pinterest, TikTok, YouTube and LinkedIn, • Monitor emerging formats, trends, and behaviours across platforms, experimenting and sharing best practices., • Share learnings and innovations with internal teams to foster a test-and-learn culture Community Management & Engagement • Develop and implement a proactive community management strategy to foster relationships, brand loyalty, and advocacy., • Oversee engagement across all social platforms, responding to queries, reacting to UGC, and escalating issues as required., • Identify and nurture brand advocates and micro-communities within our audience base., • Partner with the Customer Service team to ensure timely and brand-aligned responses across platforms. Content & Campaign Execution • Collaborate with content team, stylists, designers and brand teams to ensure product launches and seasonal campaigns are social-first. Aligning on content formats with campaign objectives, from awareness to conversion, • Ensure products are presented with a strong call-to-action, from sample requests to D2C sales and stockist referrals Measures of Success. • Channel and audience growth across Instagram, Pinterest, TikTok, YouTube and LinkedIn, • Increased traffic, sample requests, and sales driven via social channels including ecommerce conversions and trade enquiries, • ROI from influencer and affiliate partnerships, • Timely delivery of social support for campaigns and launches, • Insight-led planning and cross-functional collaboration, • Integration of organic and paid social strategies with overall marketing objectives Skills & Experience. • Degree in Marketing or related discipline or equivalent industry experience., • 5-10 years proven experience managing social for direct to consumer and trade luxury or lifestyle brands., • Strong working knowledge of organic and paid strategies across Instagram, Pinterest, TikTok, and YouTube — including format best practice and platform tools, • Demonstrated success in driving community engagement, conversion, social-led traffic, sample activity and brand advocacy, • Strong background in influencer management, affiliate relationships with measurable performance outcomes, • Proficient in analytics tools (Meta Business Suite,, • Pinterest Analytics, TikTok Insights, etc.)., • A commercial thinker with an analytical mindset, confidence in using performance data to drive decisions, • Exceptional communication, creative briefing, project management, content planning and copywriting skills. About Us. Sanderson Design Group is an international luxury interior furnishings company that designs, manufactures and markets wallpapers and fabrics together with a wide range of ancillary interior products. In 2020, we brought our portfolio of brands home to Sanderson Design Group, evoking the combined longevity and prodigious creative history of our brands. Sanderson Design Group describes the ebullience of our past endeavours. It sketches the outline of our future. A collective of quintessentially British luxury interior brands and 2 manufacturing brands, at Sanderson Design Group we are Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company and Standfast & Barracks. Our purpose is "To bring the Beautiful into People’s Homes and Lives". This has defined and shaped our brands since our very earliest days. The oldest brand in our arsenal, from where we derive the namesake of our group, begun life in 1860, as an importer of fine French wallpapers to London. Arthur Sanderson & Sons Ltd played a pivotal role in defining English interior decoration tastes and its early success led to displaying designs at London’s finest showroom, at Berners Street. Around this time in 1924, Arthur Sanderson & Sons Ltd were awarded The Royal Warrant, becoming “purveyors of wallpaper and paint” to the court of George V. We recognise that each one of our brands contributes a unique chapter to our story. It is why we represent the full spectrum of British interior design, catering from cutting-edge sleek modern styles, to the hearty warmth of traditional forms. Our decision to rebrand as Sanderson Design Group in 2020 is our way of paying homage to our rich history, as well as marking our path towards a new future. As custodians of over 160 years of design experience, we are proud to Bring the Beautiful into People’s Homes and Lives. We are Sanderson Design Group.

Job Title: Senior Account Manager Location: Remote in UK or Germany Help shape the future of drug discovery by working with Innovative pharma and biotech companies to help accelerate their discovery and development process. What you’ll do • Work with innovative pharma and biotechnology companies to improve human health and quality of life through the development, distribution, and application of advanced computational methods., • Play an integral part in the expansion of their product offerings into new areas, applications and technologies by cultivating current customer relationships and creating new business opportunities., • Manage and grow existing accounts., • Identify, qualify and develop new business opportunities with a primary focus on the biotech space, while also supporting pharma companies., • Work with the wider EU+ team to develop business and marketing strategies to target specific customer segments. What you’ll need • Minimum of three years of experience in Account Manager in the biotech/pharma industries where you have been selling complex software and service solutions., • Advanced degree in Life Sciences, • Fluency in English. Fluency in French or German would be a big positive, but is by no means essential! You can call me Chris Gibson on +44 1293 776 690 if you have any questions. Or you can email them to me at .

ABOUT US As the innovator in global cruise travel, ___ has been breaking the boundaries of traditional cruising for nearly 60 years. Most notably, the cruise line revolutionized the industry by offering guests the opportunity to design their ideal holiday on their preferred schedule with no assigned dining and entertainment times and no formal dress codes. Today, the company invites guests to 'Experience More at Sea' by providing them with more to see, more to do, more to enjoy, and more value on their holiday. Its fleet of 21 contemporary ships sail to over 400 of the world's most desirable destinations, including Great Stirrup Cay, the company's private island in the Bahamas and its resort destination Harvest Caye in Belize. Norwegian Cruise Line not only provides superior guest service from land to sea but also offers a wide variety of award-winning entertainment and dining options as well as a range of accommodations across the fleet, including solo-traveller staterooms, club balcony suites and The Haven by Norwegian®, the company's ship-within-a-ship concept. For additional information visit ___. Norwegian Cruise Line is a wholly owned subsidiary of Norwegian Cruise Line Holdings Ltd. To learn more, visit ___. BENEFITS • Pension Scheme, • Private Medical, • Development Opportunities, partnered with Dale Carnegie, • Sales Incentive Plan, • 6 weeks - paid sickness, • Discounted Cruise Programme, • 25 days paid holiday + 8 Bank Holidays JOB LOCATION AND LANGUAGE NEED This is a remote role based in the UK. Please note candidates applying for this role must be fluent in both written and spoken French & English for this role. BASIC PURPOSE This is a highly driven Sales and Customer Support role where you will be responsible for providing our Direct Guests and Travel Agent Partners with an exceptional standard of customer service, proactively securing bookings and maximising on all sales opportunities. You will service calls globally as part of the Follow the Sun initiative. POSITION RESPONSIBILITIES • You will receive and respond to inbound calls and emails, identifying customer requirements and matching the appropriate cruise with additional services., • You will secure sales through service, whilst meeting and exceeding targets set by your Team Leader around sales conversion, bookings and revenue generation., • Accountable for achieving set KPI’s around call handling, AHT, ASA, AUX code usage., • You will build and maintain relationships with all Trade Partners and Direct Guests., • Action fare quotations and bookings in accordance with company policies, using selling techniques to close the sale within the call., • Maintain product and brand knowledge to aid the close of a sale and any guest queries., • Responsible for securing and processing credit/debit card payment ensuring confidentiality and accuracy of all payment transactions., • Build rapport and be proactive within the call to prevent any need for a second call to the company., • Identify market and sales trends and feeding back to your Team Leader suggesting new initiatives to secure more sales., • Establish and maintain a good working relationship with other team members, guiding, advising and helping others where appropriate enhance service levels., • Consistently maintain high levels of professionalism that reflects a positive image of the product and the brand., • To complete any necessary administration duties accurately and timely., • To maintain departmental standards of dress code, office tidiness, time keeping and attendance, whether working in the office or remotely in a home office., • To comply with all relevant legal regulations to ensure customer confidentiality and contact requests are adhered to. EXPERIENCE • Experience of working in a Sales and Customer Service environment., • Previous experience of working within the travel/cruise industry or within a Contact Centre environment is desirable. COMPETENCIES / SKILLS • Knowledge of typical Contact Centre systems, CRM, Avaya, WFM, booking systems., • You will be a confident, outgoing and flexible individual with a positive attitude and enthusiastic approach, showing passion, interest and commitment., • Excellent communication skills, interpersonal and negotiating ability and the ability to use your own initiative and intuition will be required in the role., • A good level of computer literacy, a high level of attention to detail, plus strong organisational and time management skills, PC literacy in Windows, Outlook, MS Office and other associated applications., • Self-driven, results orientated with a positive dynamic approach. If you do not hear back from us within 10 working days of sending us your application, it means that unfortunately on this occasion, you have been unsuccessful.

German and/or French-speaking Wholesale Customer Service Representative – Hybrid (London) or Fully Remote (UK) We’re looking for a German and/or French-speaking Customer Service Representative with strong B2B customer service experience, ideally within a wholesale, retail, or distribution environment. In this role, you’ll be the key contact for a portfolio of European clients, managing the full order cycle from placement to delivery. You’ll work closely with sales, logistics, and credit teams to ensure smooth order flow, resolve issues efficiently, and deliver outstanding customer support. This is an excellent opportunity to join a collaborative, international team where your communication and organisational skills will truly shine. Key Responsibilities: • Manage all aspects of order processing, ensuring accuracy and timely delivery, • Build and maintain strong relationships with key accounts and internal departments, • Communicate proactively with clients about stock, lead times, and delivery schedules, • Provide after-sales support, handling returns and credits efficiently, • Liaise with the credit and operations teams to ensure smooth account management What’s on Offer: • Hybrid role (London-based) or fully remote anywhere in the UK – only occasional London meetings (once a month or less), • A people-focused, inclusive culture that values initiative and teamwork, • Competitive salary, strong benefits package, and flexibility, • Real opportunities for personal and professional development What You’ll Bring: • Fluency in German and/or French, plus excellent English communication skills, • Proven B2B customer service experience (wholesale experience strongly preferred), • Excellent attention to detail and organisational skills, • A proactive, solution-oriented approach to problem-solving If you’re a confident communicator who thrives in a fast-paced environment and enjoys building strong client relationships, we’d love to hear from you. 📩 Apply now or send your CV to .

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description Title: Sales Associate - Stratford John Lewis Full-Time Reports To: Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

M-Cube is a leading company in In-Store Digital Engagement solutions, offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry. M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands in the Fashion & Luxury, Retail, Finance & Insurance, QSR, Grocery Retail and Automotive sectors. Main activities and responsibilities • Drive business growth by identifying, pursuing, and closing new sales opportunities within the UK market, • Build, develop, and maintain strong relationships with existing clients to ensure long-term partnerships, • Collaborate closely with Pre-Sales and Solution Design teams to create tailored proposals and winning strategies, • Conduct market research to identify trends, competitor activity, and potential areas for expansion, • Deliver engaging client presentations, pitches, and demonstrations that highlight M-Cube’s value, • Responding to RFP and RFI requests, • Negotiate and close commercial agreements in line with company objectives, • Achieve and exceed individual and team sales targets, • Provide regular updates, forecasts, and insights to the UK Business Director, • Represent M-Cube at industry events, and networking opportunities Essential Skills • Minimum 2 years’ experience in Digital Signage or a related technology-driven industry, • Proven ability to prepare for, lead, and close client meetings effectively, • A track record of meeting and exceeding sales targets, • A hunter mentality with a proactive, results-driven approach to challenges, • Skilled in market research and analysis to identify growth opportunities, • An understanding of the reason and ROI a customer would have when adopting digital, • Experience in client relationship management, ensuring long-term satisfaction and retention, • Excellent communication and presentation skills, both written and verbal, • A pro-active ‘Can Do’ attitude, • Ability to balance new business development with account management responsibilities, • Highly organised, with the ability to manage multiple priorities under pressure, • Strong negotiation and problem-solving skills, with a solutions-oriented mindset, • Proficiency with enterprise and productivity tools (Windows, Excel, Microsoft Office, Salesforce) Desirable Skills • At least 2 years of experience in multinational corporations, • Foreign language (among Italian, French, German, Spanish, Dutch) Our offer • A salary in line with experience and market conditions, • Opportunity to work with a talented and passionate team, • A position in an international company with an innovative and dynamic environment, • Company hybrid working policy Worksite Central London

Objective: contribute to the management & development of a large customer of Ferrari by supporting the Global Accounts Manager in charge. Location: London. Wished start: Q1 2026 Recruitment process: • application dead-line => Nov. 14th, • interview process => mid-Nov to Mid-Dec, • target => decision made before year-end Context: The Deputy will work aside the Global Account Manager on all the activities (shipping, warehousing, event management, other services …) and geographical areas of the customer. Double reporting line: Director of Global Accounts and the GAM. Main tasks: • Work with the Global Account Manager and the countries of operations,, • Support the GAM on the daily business / operations (escalation point),, • Manage analytics and quantitative aspects (rates, performance KPIs, flow analyses…),, • Support the GAM, tender team and the countries on RFQ’s and commercial activities, • Contribute to the preparation of the communication materials,, • Contribute to the event management execution,, • Be a recognized and trusted speaking partner for the teams across Ferrari’s network,, • Substitute the GAM as a direct contact for the customer when needed. Travel: 40% of the time during the first 6 months. 20% of the time after. Predominantly a handful of European locations. Occasionally overseas. Profile: ca. 6 to 10-year experience in transport operations and freight forwarding and/or customer service. More senior profiles can be considered. Knowledge of the luxury industry (watches & jewelry) a plus. Capability to successfully manage tight dead-lines and intense workload at times. Excellent communication skills (relational, written, oral). Fluent English is a must. Italian and/or French appreciated. Evolution / next step: after 18 to 36 months, become a Global Account Manager. AT FERRARI GROUP, WE BUILD RELATIONSHIPS Ferrari Group the one-stop service provider in international freight forwarding and logistics solutions for jewelry and luxury goods. Ferrari Group firmly believes that the key to winning the hearts of clients lies in “adding value”: the company places a very strong emphasis on high service quality, flexibility, timeliness, responsiveness and accurate solutions to customers’ needs. If you have the top skills we require and are interested in discovering why Ferrari Group really stands out from the rest, we look forward to receiving your application. Ferrari is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by laws. Ferrari makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com or text. Account Manager, Russian Speaking We are looking for an Account Manager with strong written and verbal communication skills in Russian to service a growing EMEA book of business. As an Account Manager at Sensor Tower, you will have mobile app industry insights at your fingertips. You will leverage Sensor Tower's platform insights and your ever-growing mobile industry knowledge to consult our Enterprise clients as they do competitive research and make key business decisions. This is an opportunity to become an expert of the mobile industry and work with top executives within it. You will be a part of an existing EMEA Account Management team. We are looking for someone with strong communication skills, self-drive and an entrepreneurial spirit. What you will do: • Serve as the primary point of contact for a portfolio of Enterprise clients across the EMEA region, with a focus on Russian-speaking markets, • Consult with clients on how to best utilize Sensor Tower’s data and insights to drive strategic decisions and optimize their mobile app strategies, • Deliver product education, onboarding, and ongoing training to ensure clients are maximizing the value of the platform, • Build and maintain strong relationships with key stakeholders, from analysts to C-level executives, • Identify opportunities for account growth and partner with the Sales team to drive expansion, • Analyze client usage patterns to proactively address engagement gaps and ensure long-term retention, • Provide client feedback to internal teams to help shape product development and innovation, • Collaborate closely with Customer Success, Product, and Marketing teams to deliver a cohesive client experience, • Stay up to date with trends in the mobile app ecosystem and bring valuable market insights to client conversations, • Represent Sensor Tower at industry events, webinars, and client meetings as a trusted expert in mobile market intelligence Experience you can bring: • 2-5 years of experience in SaaS, mobile gaming, and/or ad-tech companies in an Account Management/ Account Executive role with a strong understanding of the mobile app ecosystem, • Experience creating, managing and implementing Quarterly Business Reviews, • Ability to identify product penetration, renewal and upsell opportunities within the managed customer base, • Ability to present complex data solution in a clear and concise manner to a variety of audiences, including non-technical, • Self-starting attitude, great written and verbal communication skills, and attention to detail, • Strong proficiency with spreadsheet technologies(MS Excel, Google Spreadsheet), • Ability to work in collaboration with cross functionally to facilitate timely responses to queries or discrepancies., • Familiarity with contracts, terms of service, and legal issues, • Experience with Salesforce (particularly working with the ‘opportunity’ object), • Bonus: Additional languages (In order of preference - (French, German, Polish and Ukrainian)

Are you our “TYPE”? Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at ___. Who do we need? As the first point of contact with prospective customers, the Associate Mid Market Sales Representative has full responsibility for delivering a positive customer experience that will set the stage for continued engagement and growing interest in Monotype’s type, technology, and expertise. The Associate Mid Market Sales Representative will interact with prospective clients via telephone, email and other technologies. This individual will have responsibility for a set of personal goals that may include revenue targets, conversions from lead to opportunity, trial commitments, etc. Integrity, exceptional communication and customer engagement skills, hard work, a flexible mindset open to learning and adapting, and an internal drive to succeed are foundational in the success of this role. Another important role of the Associate Mid Market Sales Rep is to support the field Account Managers with complex quotes, creation of contractual paperwork and other administrative tasks, while helping existing clients (some high profile, large brands and agencies) with any queries they may have and spotting opportunities to turn some of these queries in to future sales. What you’ll be doing: • Review, contact, and qualify marketing-generated leads and deliver qualified opportunities to field Account managers as appropriate., • Manage inbound sales requests received via web, email, and phone., • Research targeted leads and accounts to identify decision makers, understand need and buying cycles, and enable effective sales follow-up., • Cold-call prospects generated from internal marketing programs, or accounts identified for Inside Sales coverage., • Support field Account Managers with contracts and other administrative tasks., • Answer existing customer queries and spot opportunities for future sales., • Set up and deliver sales presentations, product/service demonstrations and other sales engagements., • Retrieve customer feedback and share insights of lessons learned throughout the customer engagement cycle that will contribute to improving offerings, positioning, customer engagement process, customer experience, sales outcomes., • Obtain thorough knowledge of company’s solutions and corporate/market value to identify and drive qualified leads., • Collaborate with supervisor and sales teams to determine sales strategies and approaches., • Engage current customers through telephone and email to maintain relationships and increase potential add-on products and services., • Maintain and update internal Customer Relationship Management (CRM) system to accurately track all relative customer data, business insights, and record of interactions., • Ensure follow-up and management of database of prospective and current customers., • Maintain and organise database reports on a daily, weekly and monthly basis to deliver to necessary team members., • Understand and present product/services features, quote prices, credit terms and sales order process., • Assist and create quotes and RFP responses to potential clients., • Continuously develop knowledge and skills. What we’re looking for: • Experience in opportunity qualification, sales calls and prospect management with a demonstrated ability to convert prospects, closing deals and achieving defined goals., • Fluent in French and English, • Excellent listening, verbal and written communication skills., • Strong problem identification and objection resolution ability., • Ability to engage customers and build strong relationships., • Strong data analytics ability with attention to detail., • Self-motivated with high energy and drive to succeed., • Ability to work individually and within a team., • Experience with customer relationship management software and knowledge of marketing automation software., • Ability to embrace change and learn quickly., • Interest or experience in design preferred. What’s in it for you • Hybrid work arrangements and competitive paid time off programs., • Competitive compensation with corporate bonus program & uncapped commission for quota-carrying Sales, • A creative, innovative, and global working environment in the creative and software technology industry, • Highly engaged Events Committee to keep work enjoyable., • Reward & Recognition Programs (including President's Club for all functions), • Professional onboarding program, including robust targeted training for Sales function, • Development and advancement opportunities (high internal mobility across organization), • Retirement planning options to save for your future, and so much more! Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Job Scope: Working with the Boutique Manager, the Assistant Manager is responsible for assisting with the day-to-day management of the sales team and ensuring the highest level of customer service throughout the store in line with Elie Saab expectations. Main Duties and Responsibilities: Boutique Sales Activity • Maximize every sale, minimize stock losses, and bring new clients to the business, • Open and close the boutique, • Coach, staff, schedule, merchandise, and complete inventory, • Ensure policies and procedures are followed to achieve maximum results. Commercial Performance and Team Management • Maximize sales and measure sales performance and conversion rates on a daily basis., • Provide and inspire outstanding service to our customers., • Assist in assigning and monitoring sales goals of Sales Associates., • Responsible for clientele development., • Participate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelines., • Train, coach, develop, and manage sales associates in selling skills., • Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management and associates., • Facilitate proper communication between management and associates. Clientele Service and Management • Participate in the coordination of sales promotion activities, which include seasonal sales, trunk shows, contests, including proper use of in-store signs advertising sales and promotions., • Train the team on optimizing Capture Rate and After Sale do develop personal customer database. Product and Stock Management • Gather merchandise for transfers, damages, and returns., • Oversee and participate in department inventories., • Monitor proper pricing of merchandise., • Minimize stock losses. Process Management • Oversee compliance of associates with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales, and record-keeping procedures., • Help solve problems that affect the department’s service, efficiency, and productivity., • Lock and secure the store and oversee compliance with all security procedures., • Any other tasks as assigned from time to time. Boutique Supplies • Report needed store replenishments (serving supplies, packaging material, …) and coordinate with concerned department for support on availabilities., • Oversee store maintenance needs and communicate to related parties for support. Position Requirement: Education • At least 5 years of relevant experience in the high-end retail fashion industry. Competencies • Develop and train associates, build relationships, utilize skills of associates most appropriately, • Provide outstanding customer service, • Effectively manage sales staff toward achievement of sales and clienteling objectives, • Manage boutique operations effectively including attendance, merchandising, and housekeeping standards, • Merchandise effectively, • Maintain a fair, consistent set of standards as they apply to work force, • Adjust priorities and manage time wisely in a fast-paced environment, • Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to associates, • Operate all equipment necessary to perform the job, including POS systems… Additional Requirements • Sense of initiative and commercial creativity with fashion sensitivity, • Strong knowledge of the luxury industry with fashion sensitivity consistent with the brand, • Demonstration of own initiative, • Ability to work varied hours/days, including nights, weekends, and holidays, as needed, • Availability to work the hours necessary to open and/or close the store, • Ability to maintain presence on selling floor for long periods as needed, • Strong interpersonal, communication, organization, and follow-through skills, • Fluency in spoken and written English (French and other languages are a plus), • Good computer skills and command of Microsoft Office (Excel, Outlook, Word, and Power Point), POS and Stock Management Software

A Japanese entertainment related company is seeking a Sales Administrator & Coordinator who speaks Spanish, English, and Japanese fluently. You will support Sales managers who is in charge of Spanish market to start with, will responsible for supporting another country’s market in the future! Job type: Permanent, full-time Location: South London (SW18), England Salary - £30,000 - £45,000 per annum (Depending on the experience) Working hours: Mon - Fri, 8:30-17:30 (5 days/week in the office) VISA: Company can support work permit for right candidate Principal Duties: • Support sales activities to Retailers, Distributors in the E.U and others., • Marketing support - conducts sales analysis, ad planning, sales forecasting, • Acquires licensing agreements (Sales activities to hardware and software makers), • Translates product information, instruction, their website, and other business-related documents to and from Japanese/English/Spanish., • Performs interpretation as needed., • In charge of drawing up, negotiating, and signing business related contracts., • Researches patent related information within the game industry., • Manages bank accounts and petty cash., • Attends to resident officers, loan employees and expatriate personnel., • Manages day to day activities with little to no managerial supervision, • Troubleshooting problems, answers questions from sellers and handles complaints. Desirable skills: • At least 1 years’ experience of office work, preferably in Sales / B2B customer service, • Totally fluent level Spanish, Fluent English and Japanese (Ideally JLPT N2 or higher), • Other European language ability (such as French, Italian, German) are huge bonus, • Experienced to work/live in Japan is highly beneficial, • Interest of digital/gaming/entertainment industries could be advantage, • Understanding Japanese culture especially corporate environments, • Strong communication skills, flexible attitude, • Comfortable to work in the office 5 days/week If your application is successful, you will be contacted within five working days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. *When contacting us, please include the job reference number (RS44245) at the top of your message.

This is a fantastic opportunity if you have worked in Customer Service or Customer Care seeking a challenge offering more variety using your French. Responsibilities of the Customer Care Advisor:. We are looking for a skilled French Customer Service Representative to join their fun, dynamic and frie

French-Speaking Customer Service and Sales Travel Agent - Hybrid TEMPORARY TO PERMANENT ROLE Love travel, sales and creating unforgettable customer experiences? We're looking for a fluent French and English-speaking Travel Agent to join a friendly, high-energy team selling European holiday pa

Part of The Independents group, this Paris-based scenography studio has been shaping urban narratives since 1985. From heritage buildings to brand landmarks, it brings spaces to life through a distinctive blend of art, architecture and storytelling. In line with the collective mindset of the group, it draws on a wide range of creative, technological and technical expertise to spotlight heritage — whether it’s a place, a brand or a product. With ISO 20121 certification, it places sustainability and social responsibility at the core of its approach. KEEN TO JOIN US IN LONDON? As part of the launch of our UK-based agency, we’re looking for a Business Development Manager Scenography to lead our growth locally. You’ll help us build strong partnerships in the worlds of luxury, retail and culture, real estate, and make our agency known in the UK market. The candidate must have international experience in order to potentially open other markets in Europe as well What you’ll do • Identify new business opportunities and build long-term client relationships, • Stay informed about key market developments (projects, events, launches, renovations), • Lead strategic client accounts and make sure they are fully satisfied, • Work closely with our Paris teams (creative, project, production) to prepare tailored proposals, • Coordinate project briefs and support internal teams during kick-off, • Promote ATHEM in UK: attend events, grow our network, share our vision, • Potential to contribute to growth in other International markets What we’re looking for Experience • 5+ years’ experience in business development, • Strong background in luxury, cultural or creative industries, real estate, • A strong professional network and deep knowledge of the UK market (Specifically in London) and ideally international as well Key skills • Proven track record in prospecting and negotiation, • Excellent written and spoken communication skills, • A strong commitment to customer satisfaction and service excellence, • Native English speaker ; French is a plus. Personal qualities • Team spirit, Positive and problem-solving mindset, • Autonomous, well-organised, agile and strategically minded, • Strong communication and client relationship skills, • High standards of quality and attention to details, • Comfortable in a fast-paced, entrepreneurial environment ➖ What we offer • Full-time permanent role, • London-based hybrid role with frequent Paris travel, • Competitive compensation package (base + bonus), • The opportunity to join an ambitious creative group If you’ve made it this far, you’re probably thinking about applying — and we’re already looking forward to meeting you.

ABOUT US ___, part of Capgemini, tackles the hardest work in data for the world’s largest organizations. We combine intelligent software with deep data expertise to help the Fortune2000 tackle complex data challenges and drive measurable business outcomes with business-ready data. Syniti’s Data First strategy transforms data from an afterthought into a strategic asset—unlocking insights, reducing risk, and fueling growth. With over 5,000 successful projects, we support the full data lifecycle through a unified platform for migration, quality, replication, matching, master data management, analytics, governance, and strategy. Operating globally across industries, Syniti’s award-winning software, expert consultants give enterprises a unique edge in managing and maximizing their data. Syniti’s cloud-native platform sets new standards in enterprise data management, combining powerful SaaS solutions with deep domain expertise. Designed for agility and scale, our technology helps customers accelerate digital transformation, drive innovation, and make confident decisions with trusted data. Every product enhancement is built to solve real business challenges—empowering organizations to unlock value from their data faster and more effectively. THE ROLE The Principal SRE – Azure Specialist will drive the design and implementation of automation, observability, and operational excellence within Syniti’s Microsoft Azure-hosted runtime environments. This role will focus on architecting and deploying globally scalable, regionally compliant (Cyber Essentials+, SecNumCloud), zero trust architectures. This engineer will lead the technical project to port Syniti’s SaaS architecture and services from AWS to Azure, ensuring platform consistency, operational parity, and regulatory alignment. They will serve as a cross-functional technical leader, developing resilient IaC frameworks, secure deployment models, and integrating Azure-native services with Kubernetes (AKS) and Syniti’s platform stack. WHAT YOU WILL DO · Design and maintain Azure-hosted environments supporting the Syniti SaaS platform across multiple global regions. · Build reusable IaC modules in terraform for network, compute, and managed PaaS services. · Integrate Azure-native logging, security, and cost optimization with observability pipelines. · Lead incident resolution and proactive failure domain analysis within Azure-hosted regions. · Develop secure service-to-service communication standards leveraging Azure AD workload identity and pod identities. · Collaborate with Compliance and Security to meet UK, EU, and French regional regulatory requirements. · Drive self-healing systems using automation to reduce toil and human intervention. · Support cloud region expansion and infrastructure builds via GitOps and pipeline automation. WHAT IT TAKES · Self-starter with deep understanding of hybrid cloud patterns and Azure ecosystems. · Ability to thrive in a high-stakes, distributed operations environment with mission-critical SaaS systems. · Strong communication and cross-regional collaboration capabilities. · Deep technical expertise across Azure infrastructure and platform services. · Comfort working with engineers across DevOps, Security, and Product teams to deliver shared outcomes. · Strong customer service and problem-solving orientation. · 15+ years of experience in infrastructure, cloud, or SRE roles. · 5+ years designing or operating in Azure environments including AKS, Storage, VNets, Private Link, Azure Monitor. · 3+ years proficiency with GitOps and declarative infrastructure patterns using tools like Terraform, Bicep, or Pulumi. · 3+ years implementing or maintaining CI/CD pipelines. · 2+ years of Software Development experience · Advanced scripting skills in Bash, Python, or Go. · Strong understanding of managed identity, Azure AD, and Kubernetes identity integrations. · Experience supporting compliance efforts in UK/EU-regulated environments. Be fully aligned to our core values: • Think Big - Be courageous and bold. Aspire to greatness. Relentlessly pursue market innovation. Set the standard by which others follow. Create solutions that have a meaningful impact. Solve the challenges our customers don’t know they have., • Be Curious - Be a lifelong learner. Seek out new ideas to serve customers. Understand our competition and the world. Be permanently dissatisfied with the status quo. Challenge preconceptions. Focus on the future rather than yesterday., • Take Action - Be the first. Don’t wait. Take accountability. Inspire others by doing. Fail fast and learn from mistakes. Make a difference every day., • Stronger Together - Respect, trust and look out for each other. Celebrate diverse perspectives. Listen. Build connections and belonging. Act with integrity. Give back. One Syniti family. WHAT WE OFFER • Trust that you are proficient at what you do. At Syniti, you will find a supportive environment and access to learning tools, but micromanagement is not our thing., • Growth. We are growing rapidly and steadily solving the biggest challenges enterprise companies are faced with today. There was never a better time to join and grow with us. Most importantly, you will have the chance to shape our journey and share in our success story., • Support. We all rely on each other and enable each other to be successful. You won’t stand alone., • Curiosity and genuine interest in you. We all have our different stories, all equally fascinating, with each depicting a different journey, and we want to hear them all., • Recognition. We are the sum of individual achievements, and we always take the time to celebrate them., • An open organisation. Hierarchies are not our thing, and access is something we make sure of across the board. We are a family where everyone is just as important, everyone’s work is seen, and ideas are valued. OUR COMMITMENT TO INCLUSION At Syniti, we’re committed to creating a respectful, inclusive, and fair workplace where everyone belongs and thrives. We believe that diverse perspectives make us stronger — and we value the unique backgrounds, experiences, and voices each person brings to our team. We welcome applicants based on their skills and potential, and we’re dedicated to ensuring equal opportunities for all, regardless of personal background. If you need accommodations during the hiring process, please let us know — we’re here to support you.

EXFO develops smarter network test, monitoring and analytics solutions for the world’s leading telecommunications service providers, network equipment manufacturers and webscale companies—and we love what we do! With nearly 1,900 employees in more than 25 countries, EXFO is no. 1 worldwide in fiber optic test solutions and has the largest active assurance deployment. Our broad portfolio of intelligent hardware and software solutions enable our customer’s network transformations related to fiber, 5G, virtualization and big data analytics. We’re always looking for top talent to help us lead the way in a thriving industry with boundless opportunities. What you’ll do As an Optical Application Engineer, you will be an integral part of the Sales Organization and will be responsible for providing technical leadership, market intelligence and competitive analysis to enhance the Sales Organization’s ability to compete in existing and emerging markets. You will assist driving the sales process on the technical side in conjunction with the Regional or Channels Sales Managers, as well as actively identifying Sales opportunities. You will work along colleagues throughout the sales process providing best in class expertise to EXFO customers and within EXFO. You will share the business goals of the Sales Organization and play a critical role in liaising and channel technology and industry intelligence to the Product Marketing team. What we’re looking for We are seeking a technically strong, customer-focused individual who thrives in a dynamic sales environment. You should be able to articulate complex solutions clearly and confidently, build credibility with customers, and maintain a keen understanding of the competitive landscape. You’ll develop and leverage your expertise to become a product champion, supporting sales initiatives and identifying growth opportunities in your assigned region. Your insights and leadership will be critical in ensuring the Sales Organization is well-equipped to compete and succeed in both existing and emerging markets. Role will require you to: • Have Fibre Optic domain knowledge - background in Fibre Optical area is highly desirable, • Develop deep knowledge of EXFO Fiber-Optic Test & Measurement Portfolio, and technology, including, but not limited to:, • Light Source – Power Meter Fibre link loss budget testing, • OTDR Theory and Usage, • ORL testing, • Experience in Ethernet testing beneficial, • Have Programming skills such as Python for Tools Automation and Integration – advantageous, but not mandatory., • Develop skills to provide pre-sales technical expertise by creating and delivering compelling pre-sales presentations, • Provide Sales Support by learning the products, identifying product applications and by studying and disseminating market trend information., • Assess potentially new and existing applications of EXFO products to meet customer needs, ensuring sales and sales management teams are kept up to date on the progress of sales opportunities and product applications., • Provide follow-up sales support by disseminating technical information on specific applications within EXFO sales team and with customers., • Implement product evaluation support, customer training sessions as well as post sale support when high level expertise is required., • Support trade shows, conferences, seminars and other marketing events., • Take the lead with the technical requirements for RFQ, RFP and RFIs., • Prepare reports, as required by the management team Required Skills and Aptitudes • Articulated, able to communicate and interact with team members and customer at different levels, • Self starter, autonomous and well organized, • Possess drive, motivation and acute attention to detail ensuring Technical aspects of sales opportunities are captured and explored, • Highly self-motivated and results-oriented Academic and Professional Requirements Education: Bachelor's degree in Physics, Optics, Electrical Engineering, Electronics, Computer Science, or other related technical major preferred. Alternatively, track record and experience in the industry will also be considered Language requirements: Fluent in English. German, French, Italian would be beneficial but not mandatory. Other: Willing and able to travel extensively in UK and sometimes in EU (50% - 70% of the time)

Our client is a well-established company specialising in equipment and clothing for outdoors sports. They are currently looking for a German-speaking Customer Service Executive to on a remote basis with their friendly and supportive team. This is a great opportunity to develop your knowledge in a thrilling industry. This position is a 4-months Fixed-Term Contract until 26th February 2026.\n \n Your responsibilities will include:\n\nProviding customer service support in English and German. \nHandling and resolving complaints with empathy and efficiency.\nProviding sales support, such as processing orders, handling refunds and exchanges, liaising with other teams to ensure the correct processing of all orders, etc.\nOffering translation support for marketing and corporate materials.\nSupporting the independent sales representatives across the relevant markets.\n About you:\n \n The successful candidate will be a customer-focused individual, confident and well-spoken in French as you will be dealing with a variety of customers. As a French speaking Customer Service Executive, you will become part of a diverse, friendly and motivated team within a fast-growing multinational organisation. \n \n Profile:\nRequired to be fluent in German and English, both written and spoken\nPrevious experience in a Customer Service role.\nGreat eye for detail and excellent problem-solving skills\nAbility to multitask and prioritise workload effectively\nGreat organisational and time management skills\nStrong communication skills and able to work well in a team\nBe detail-oriented, analytical, driven and motivated\n See details here:\nGerman-speaking Customer Service Executive\nLanguages: German (required), English (required)\nLocation: Fully Remote. Option to work from the office in London available.\nDuration: 4-month fixed-term contract November 2025 - February 2026\nPay: £25,500 per annum (pro rata)\nType: Full-time\n To apply, please send your CV in English and in Word format to Alvaro. \n languagematters is acting as an employment business in relation to this vacancy

French speaking Customer Service Advisor. To provide excellent customer service and administrative support. To respond to incoming enquiries and provide excellent customer service.

Locations: Amsterdam Brussels London Who We Are The Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. You will deploy customized IT strategies, digital platforms and architecture to leverage the digital potential of our customers with state-of-the-art tools such as cloud computing, AI, blockchain, microservices and containerization. You will evaluate and coach our clients' technology teams, manage quality and risk while maintaining client expectations and escalations. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring • 10 to 15 years' experience in Tech strategy and consulting or IT project management., • You will have relevant experience from a top consulting firm (focused on technology, digital initiatives) and have led the design and management of IT implementation and strategy projects., • A strategic thinker, entrepreneurial, able to work creatively and analytically in a problem-solving environment, • Outstanding analytical and conceptual skills, strong customer focus and mental agility with a results orientation, • Experience in the Insurance or finance industries, with strong technical expertise in banking or insurance platforms., • Strong expertise working with Data and Cloud technologies., • Ability to balance dogmatism and pragmatism to guide decision making., • Able to present different architecture models to clients, develop MVP architecture and IT landscape modernisation roadmaps., • Deep expertise with modern toolsets in Agile environments, legacy modernization and modern approaches to technology., • Know-how to drive operational and client service excellence, presenting project results to C-Level., • Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.)., • Ability to work under pressure and willingness to travel to clients world-wide., • University degree with above-average academic performance in a mathematical-scientific field, information technology, engineering, or business administration., • For candidates based in London: Fluent in English., • For candidates based in The Netherlands: Fluent in English; Dutch is highly desirable., • For candidates based in Belgium: Fluent in English, with French or Flemish as an additional requirement. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

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