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  • IT Support & Web Contect Technician
    IT Support & Web Contect Technician
    16 hours ago
    £42000–£45000 yearly
    Full-time
    London

    Overview We are seeking a dedicated IT Support professional to join our dynamic team. The successful candidate will provide essential technical assistance across various platforms, ensuring seamless operation of our IT infrastructure. This role offers an excellent opportunity to utilise and develop your expertise in computer networking, hardware, and software support within a fast-paced environment. The position is paid and ideal for individuals passionate about delivering exceptional customer service and technical solutions. Duties • Provide first-line technical support to end-users via help desk systems such as ServiceNow and Jira., • Provide training to company end-users and create user guides and support them., • Data Integrity & Reporting Assist with data entry, validation, and cleaning to ensure accuracy and consistency and Generate standard reports and support users in dashboards., • Troubleshoot and resolve issues related to desktop hardware, operating systems (Windows, macOS, Linux), and software applications including Microsoft Office., • Assist with network connectivity problems involving LAN, VPN, DNS, TCP/IP, and firewall configurations., • Manage user accounts and permissions within Active Directory and utilise SCCM for software deployment and updates., • Support server infrastructure including Microsoft Windows Server environments and BMC Remedy ticketing system., • Maintain computer hardware, peripherals, and network equipment ensuring optimal performance., • Document incidents, resolutions, and system configurations accurately for future reference., • Collaborate with cross-functional teams to implement system upgrades and security patches., • Strong understanding of computer networking concepts such as LAN, TCP/IP, DNS, VPNs, firewalls, and TCP protocols., • Proven experience in desktop support for Windows (including Windows Server) and macOS operating systems; familiarity with Linux is advantageous., • Proficiency in Active Directory management and familiarity with SCCM for software deployment., • Responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction., • Knowledge of hardware troubleshooting including components such as motherboards, hard drives, RAM, and peripherals., • Experience with help desk tools like ServiceNow or Jira; ticket management skills are essential., • Ability to communicate complex technical information clearly to non-technical users with excellent customer service skills., • Familiarity with remote support tools such as BMC Remedy or similar ticketing systems., • Analytical skills to diagnose issues efficiently using system logs and diagnostic tools., • Strong organisational skills with the ability to prioritise multiple tasks effectively. This role is ideal for motivated individuals eager to advance their career in IT support while delivering outstanding service across diverse technological environments.

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  • Sales Assistant
    Sales Assistant
    6 days ago
    Full-time
    Surbiton

    Company: School Prom Car Hire Location: UK (Remote / Flexible) Job Type: Full-Time / Part-Time Pay: Base + Commission + Bonuses About the Role School Prom Car Hire is expanding, and we’re looking for a motivated Sales Assistant to help convert incoming enquiries into confirmed bookings. We specialise in luxury chauffeur-driven prom transport across the UK, offering limousines, prestige cars, sports vehicles, and exclusive arrivals. This is a sales-focused role suited to someone confident on the phone, persuasive in communication, and driven by targets. What You’ll Be Doing • Handling inbound sales enquiries from parents and students, • Providing tailored vehicle recommendations and pricing, • Following up leads to secure bookings, • Managing customer relationships from enquiry to confirmation, • Updating booking systems and maintaining accurate records, • Contributing to revenue growth during peak prom season What We’re Looking For • Previous sales or telesales experience preferred, • Confident communicator with strong closing skills, • Target-driven and motivated by commission, • Professional phone manner, • Organised and self-managed Why Join Us? • High earning potential with commission structure, • Flexible working arrangement, • Growing national brand with strong seasonal demand, • Opportunity to develop within a premium service business If you’re confident, persuasive, and ready to maximise your earnings in a fast-moving sales environment, apply today with your CV and a short introduction.

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