Ecommerce Manager
2 days ago
Bromsgrove
Job Title: Ecommerce Manager Salary: Competitive salary Location: Bromsgrove / hybrid We’re now looking for a data-driven, commercially sharp E-Commerce Manager to take our online store performance to the next level — driving conversion, site experience, and revenue growth across the UK, US, EU & AU markets. About The Role The E-Commerce Manager will own the performance, optimisation, and execution of our Shopify Plus storefronts. You’ll translate our creative brand vision into a seamless, high-converting shopping experience — balancing aesthetics with performance. You’ll work closely with the Founder, Head of Marketing, and our buying and operations teams to deliver a world-class online experience that converts traffic into loyal customers. About Us TE Brands Ltd is building fast-growing e-commerce brands. With one specific brand (Contempee) in the home decor niche taking the majority of focus right now. This is an exciting opportunity to get into a young but extremely fast growing company. Key Responsibilities Website Ownership & CRO • Own day-to-day management of our Shopify Plus store., • Plan and deliver regular site refreshes, seasonal campaigns, and new product launches., • Continuously test and improve conversion — A/B testing, UX adjustments, and data-driven experimentation., • Analyse user behaviour via GA4, Hotjar/Clarity, and Shopify Analytics to identify friction points and opportunities., • Champion a premium yet frictionless buying experience across mobile and desktop., • Carry out the development of a brands new website with the assistance of agencies and freelance web developers Trading & Merchandising • Monitor daily/weekly/monthly KPIs (traffic, CVR, AOV, CPA, revenue) — turning insight into action., • Own site merchandising, cross-sells, and bundling to increase AOV., • Collaborate with marketing to ensure on-site creative aligns with ad campaigns and launch moments., • Support product and category launches with landing pages and optimised PDPs. Creative & Launch Execution • Partner with Head of Marketing and Creative to execute product launches — from concept to onsite delivery., • Brief and QA assets, copy, and layouts to ensure consistent visual storytelling and brand feel., • Work with our freelance dev and design resources to implement new layouts, templates, and UX improvements. Performance & Growth • Lead our testing roadmap — from pricing tests and messaging to layout and offer variants., • Develop dashboards that clearly show performance trends across key markets., • Partner with marketing to align on CAC vs AOV and ensure site changes support profitable growth. Cross-Functional Collaboration • Liaise with 3PL and operations teams to maintain accurate stock and delivery information., • Collaborate with marketing, buying, and customer service to ensure consistency across all customer touchpoints., • Manage third-party tools, integrations, and apps (reviews, post-purchase, upsells, etc.). About You • 3–5 years’ experience managing or optimising Shopify Plus stores (preferably DTC, home, lifestyle, or design sectors)., • Proven ability to improve site conversion and AOV through CRO, UX, and merchandising., • Data-literate — you make decisions grounded in performance metrics, not guesswork., • Confident using GA4, Shopify Analytics, Hotjar/Clarity, and reporting dashboards., • Strong understanding of product merchandising and launch execution., • Experience briefing and working with developers or agencies on UX and technical improvements., • Commercially minded, proactive, and thrives in a fast-moving environment where creativity meets performance.