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TITLE: Retail Operations DEPARTMENT: Commercial Retail REPORTS TO: Senior Commercial Operations Manager WORK PATTERN: Mon-Fri, on average two early 6am starts, two standard days & one flexible working day ABOUT THE ROLE: This role is ideal for someone who thrives in fast-paced, dynamic environments, loves problem solving and enjoys helping others perform at their best. You will be monitoring the operation run by our concessionaires’, playing a vital part in the daily rhythm of the terminal, influencing performance and ensuring compliance for a safe, frictionless, and successful operation. If you are seeking an exciting, people-focused role with real growth potential, this is your chance to join an airport team where no two days are the same. If you are energised by bustling environments and thrive at the heart of the action, love working with various brands, stakeholders, motivating teams on the floor, and seeing your efforts come to life in real time, this could be the perfect next step in your career. JOB PURPOSE SUMMARY: Working alongside Senior Commercial Operations Manager, as one of two Retail Operations Managers, you will oversee the day-to-day operation of LLA’s 130,000 ft2 retail estate making a significant contribution to the delivery of customer experience, revenue, safety and sustainability objectives. Based between the terminal building and the head office, you will be immersed in the airport buzz, building strong relationships with our retailers, ensuring maintenance of high standards, supporting service delivery, driving sales, and keeping the supply chain flowing smoothly and have the opportunity to support other airport functions. Every day is different, and the impact of your collaboration with our concessionaires will be felt the moment passengers step into the terminal. Retail Operations Managers are responsible for all commercial activity within the terminal building, including duty free, airport lounges, retail, food & beverage, and services (passenger services, vending, foreign exchange), to deliver a large part of airport’s non-aeronautical revenue. Currently there are +50 companies operating +75 units, including well-known national, international and independent brands. The accounts and responsibilities are split evenly between the two managers. Success relies on strong relationships, trust, and the ability to influence rather than direct day-to-day teams. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: A proven operational and commercial track record is a pre-requisite, candidates must also have outstanding organisational skills, with a solutions-focused mindset. Attention to detail and collaborative working are a key part of this role. Strong communication skills at all levels within the business are a must, along with an appreciation of portfolio or cluster multi-brand management, to optimise performance, driving business partner performance, customer participation and ultimately, strong sales and income results. The ideal candidate will have account management or food & beverage, hospitality, and/or retail experience in a high-volume airport, transport hub, motorway services, retail park, shopping centre or cluster. A multi-brand experience is welcomed. Retail Operations Managers are responsible for: Driving Sales & Commercial Results • Influence concessionaires to maximise sales through strong standards, product availability, and service., • Review performance and data insights to identify risks, opportunities, and category trends, guiding partners toward improvements., • Steer retailers to enhance conversion, spend, promotional and marketing execution, and adherence to commercial commitments. Operational Standards & Retail Delivery • Ensure partners maintain high visual, cleanliness, and operational standards across all units., • Support and guide retailers in resolving operational issues quickly, including disruption management during irregular operations., • Influence readiness for peaks, trading periods, operational changes, and space/layout adjustments that improve performance. Building Relationships with Retailers & Stakeholders • Build strong, trust-based relationships to positively influence store teams and area managers., • Act as the visible, approachable commercial contact within the terminal., • Drive action through walk-throughs, agreed priorities, and consistent follow-up, fostering open communication and shared goals. Service & Guest Experience • Shape service behaviours by coaching and influencing partners to deliver friendly, efficient interactions., • Highlight guest experience gaps using insight and observation, and work with retailers to resolve them promptly., • Contribute to delivering a great guest experience by performing your role with accuracy and efficiency. Recognising that every task whether guest facing or behind the scenes contributes to supporting the company’s overall LLA Way Strategy and service standards., • Proactively and positively promote the LLA Way initiatives and projects with all employees and the wider airport community. Supply Chain & Logistics Support • Monitor stock flow and delivery performance, influencing partners and logistics teams to improve reliability and reduce inefficiencies., • Escalate supply chain issues early when they impact availability, sales, or service standards., • Encourage process improvements across the supply chain, including waste reduction and sustainability-aligned practices. Compliance & Safety • Guide retailers to meet Health & Safety, Food Safety, Fire Safety, Licensing, security, and operational requirements., • Identify compliance or commercial adherence risks early and escalate where necessary., • Influence consistent standards in cleanliness, equipment safety, waste management, temperature control, and BOH practices. Continuous Improvement • Encourage operational improvements across standards, service, sales, sustainability, and supply chain., • Support KPI reviews, insight reporting, and revenue assurance activities with partners., • Contribute to projects, category opportunities, marketing campaigns, events, and initiatives that enhance retail performance. KNOWLEDGE, SKILLS & EXPERIENCE: • Strong, structured approach to delivering plans and achieving targets., • Background in account management or retail/F&B/hospitality operations (Deputy Manager level+)., • Experience in high-volume environments such as airports, transport hubs, or retail destinations., • Solid understanding of retail operations, standards, and customer service., • Proven ability to build strong working relationships with store teams and managers., • Skilled at influencing outcomes without direct authority., • Good commercial awareness and understanding of key sales drivers., • Strong communication and interpersonal skills., • Comfortable operating in fast-paced, multi-priority environments., • Proficient in Microsoft Office., • Desirable: airport or travel retail experience, F&B exposure, concession/franchise partner management, and multi-site or multi-brand experience

At Electrolux Group, we’re redefining life at home. As a global leader in household appliances, we’re passionate about creating better living experiences for our consumers, our people, and our planet. We believe in the power of collaboration, innovation, and diversity to drive meaningful change. Now, we’re looking for a Regional Account Manager to join our growing Field Sales team and help us shape the future of premium kitchen retail in the North West of England. What You’ll Be Doing As a Regional Account Manager, you’ll be the face of AEG and Electrolux in your region. You’ll build strong, lasting relationships with independent kitchen retailers, helping them bring our premium appliances to life in their showrooms and to their customers. You’ll be responsible for: • Driving sales growth and expanding our brand presence across your territory., • Building trusted partnerships with kitchen retailers through regular visits, insights, and tailored support., • Spotting opportunities to increase distribution, improve in-store visibility, and boost product advocacy., • Delivering impactful training to kitchen designers and retail staff on our latest innovations., • Collaborating cross-functionally with Marketing, Product Line, and other teams to bring local market insights into strategic planning., • Representing the voice of the customer, sharing feedback to help shape future product and channel strategies. Location & Travel This is a field-based role covering the North West of England. You’ll regularly visit retail partners across the region and attend quarterly meetings at our Luton office for team collaboration, product launches, and training. Who You Are We’re looking for someone who is: • Commercially savvy with experience in B2B sales, ideally in kitchen retail or premium consumer goods., • A natural relationship builder who thrives on face-to-face interaction and long-term partnerships., • Organised and proactive, with strong planning and communication skills., • Data-driven, able to interpret numbers and trends to inform decisions., • A confident presenter and trainer, comfortable influencing stakeholders at all levels., • A team player who brings energy, curiosity, and a collaborative mindset. What’s In It For You? We offer a competitive package and a people-first culture that supports your growth: • Sales bonus + Company car or car allowance, • Excellent development opportunities – we invest in your future, • 25 days holiday + bank holidays, • Healthcare Cash Plan – dental, optical, therapies & more, • Premium Calm app subscription for mental wellbeing, • 50% staff discount + 40% friends & family discount, • Defined contribution pension – up to 8% company contribution, • Life assurance (3x salary) & enhanced sick pay, • Employee Assistance Programme – 24/7 support for health, legal, financial & emotional wellbeing Ready to Shape Living for the Better? At Electrolux, we celebrate diversity and welcome everyone to bring their full selves to work. If you’re passionate about premium products, building relationships, and making an impact, we’d love to hear from you. Discover more about life at Electrolux: As part of the Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you.

🚀 We’re hiring: Marketing Manager (with acquisition) We’re excited to be partnering with a super exciting retail & ecommerce brand that’s on a strong growth journey. They’re looking for a Dynamic Marketing Manager to join their team and play a key role in driving customer growth and market expansion. What you’ll be doing: ✔️ Managing the agency who will be responsible for paid media campaigns to boost acquisition ✔️ Shaping creative content strategies that engage and convert alongside the agency ✔️ Driving website optimisation for seamless customer journeys ✔️ Considering other marketing strategies such as Direct Marketing, PR and Influencers What you’ll bring: 🔹 Proven experience in D2C marketing (including acquisition and ideally some TikTok skills) 🔹 A track record of delivering growth-focused campaigns 🔹 Fresh ideas, creativity, and ambition (and experience in META campaigns) 🔹 A collaborative mindset – you’ll be an integral part of a passionate marketing team Why join? You’ll be joining this fabulous brand with the opportunity to truly influence their growth journey. This is your chance to get under the skin of the business, work closely with senior stakeholders, and bring your ideas to life. The details: 📍 Based in Luton with hybrid working (3 to 4 days in the office) 🕒 Options for Full-Time (37.5 hrs) or Part-Time (30 hrs) ⏱ Flexible core hours to support work-life balance If you’re looking for a role where you can combine creativity with commercial impact, this could be the perfect next step.

Marketing Manager – Luton (Office-Based) Salary: £40,000 – £45,000 + Benefits We’re working with a fast-growing software products and services company looking for a Marketing Manager to take the lead on brand building, content strategy, and campaign execution. This is a fantastic opportunity for an ambitious marketer to shape the voice of multiple brands within the group, including software and SaaS solutions, while driving growth and customer engagement. The Role As Marketing Manager, you’ll be responsible for multi-channel content, branding, and campaign activity. From planning strategy to delivering results, you’ll manage social, email, paid activity, events, and more. You’ll work closely with sales and product teams to ensure campaigns are aligned and deliver a healthy sales pipeline. Key Responsibilities • Plan, create, and publish content across websites, blogs, email, and social, • Deliver end-to-end marketing campaigns, from brief to execution and reporting, • Manage email marketing campaigns including newsletters and automations, • Oversee social media marketing (Facebook, Instagram, LinkedIn) and track performance, • Support and optimise PPC and paid social campaigns, directly or with agencies, • Collaborate with internal teams and external designers/freelancers to create assets, • Report on campaign performance with clear insights and recommendations, • Manage campaign budgets to ensure ROI, • Run campaigns to support events, exhibitions, and webinars About You • 5+ years of B2B marketing experience, ideally within software/SaaS, • Strong background in content creation, branding, and digital campaigns, • Excellent copywriting and communication skills, • Hands-on experience with Google Analytics, LinkedIn, Brevo, CRM systems, SEO, Canva, WordPress, and Office Suite, • Degree in Marketing, Business, or Marketing Communications, • A proactive, organised marketer who thrives in a fast-paced environment Why Join? • £40,000 – £45,000 salary, • Be part of a growing software group with multiple brands, • Take ownership of brand voice, content strategy, and campaign delivery, • Collaborative team culture, working closely with senior leadership, • Chance to make a real impact on brand visibility and sales growth If you’re an ambitious Marketing Manager with a passion for B2B and SaaS, this is your chance to take ownership of exciting brands and campaigns.

Job Description 🚀 We’re hiring: Marketing Manager (with acquisition) We’re excited to be partnering with a super exciting retail & ecommerce brand that’s on a strong growth journey.They’re looking for a Dynamic Marketing Manager to join their team and play a key role in driving customer