Head of customer service jobs in Surbiton - Page 9Crear alertas

Head of Service Street Scene and Leisure. Oversee procurement and performance of external contractors, addressing non-compliance and service issues. This high-profile role combines strategic leadership with operational impact, delivering compliance, commercial growth, and excellent services for the

Key Responsibilities of the Head of Service - Corporate Parenting:. Head of Service - Corporate Parenting. We’re seeking a Head of Service for the Corporate Parenting division who can lead and manage organisational change and influence culture to drive improvement.

Head of Service Delivery or Head of Service Management. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. The successful candidate will need to have managed Service Management Teams - eg Problem, Change, Co

The front-line of problem solving, combining a technical mind with people skills to build customer experiences that delight and scale. To be the leading provider of home energy technology, helping millions of homeowners live more affordable, comfortable lives. Domestic properties are responsible for

Head of Area Operations - United Kingdom The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As the principal pr

As a Junior Assistant Customer Service - Mandarin Speaking, you will be supporting in generating business by providing excellent customer service and delivering sales of products and services offered by the Bank. Conduct sales interviews, identify customer needs and recommend tailored products and s

Head of Area Operations - United Kingdom The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. As a head of area operations, you work with a chief crown prosecutor to deliver our strategic and operational business model across a geographical area or

Position: Fractional Head of AI – Full Service Marketing Agency. Fractional Head of AI – Marketing, Data & Agency Operations. The ideal candidate combines senior AI leadership with hands-on delivery experience, unifying fragmented marketing and operational data into actionable insigh

Head of Service – Supported Accommodation Location: Stratford (Head Office) with travel across Central London, Midlands & Kent Salary: £75,000 – £80,000 per annum (salary review at 12 months) Hours: 40 hours per week About the Role We are seeking an experienced and inspira

Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our

Head of Area Operations - United Kingdom The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. As a head of area operations, you work with a chief crown prosecutor to deliver our strategic and operational business model across a geographical area or

This year, the organisation embarked on introducing a bold, exciting new operating model and structure to improve their services and support to help everyone affected by MS. The charity is making it easier for people who use their services to find and connect to the support they need. Office-based i

United KingdomThe Crown Prosecution Service has eight head of area operations opportunities across England and Wales. About the Crown Prosecution Service At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. You w

Head of Service Street Scene and Leisure. This high-profile role combines strategic leadership with operational impact, delivering compliance, commercial growth, and excellent services for the Boroughs communities. Waste Management and Clean & Green Services.

United KingdomThe Crown Prosecution Service has eight head of area operations opportunities across England and Wales. About the Crown Prosecution Service At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. About

Would you like the opportunity to lead a complex and high-performing customer service team during a period of strategic transformation, shaping how L&Q responds to customer enquiries and transforms its approach to complaints? At L&Q, we passionately believe that a great customer experience, built on

As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth through secondary spend, conference hires, and other revenue-generating opportunities. Head of Customer Experience and Operations (0004-26) - Derby, DE

Head of Service Street Scene and Leisure. This high-profile role combines strategic leadership with operational impact, delivering compliance, commercial growth, and excellent services for the Boroughs communities. Lead Waste Management xrnqpay Services, including domestic and commerci.

Would you like the opportunity to lead a complex and high-performing customer service team during a period of strategic transformation, shaping how L&Q responds to customer enquiries and transforms its approach to complaints? At L&Q, we passionately believe that a great customer experience, built on

Regional Head of Customer CareAt Gleeson, were proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. Were looking for a passionate and experienced Regional Head of Customer Care to lead our

This role sits at the heart of a major marketing transformation that is reshaping how AJ Bell drives paid and profitable growth. You will have the opportunity to own and evolve acquisition at scale, influence how the business thinks about customer value, and make a visible commercial impact within a

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the worlds biggest brands und

Job Description Join a leading local authority as Head of Service Street Scene and Leisure and shape the future of Waste Management and Clean & Green Services. This high-profile role combines strategic leadership with operational impact, delivering compliance, commercial growth, and excellent servi

A fast-growing fintech firm is seeking a Head of Customer Operations in London. The ideal candidate has over 10 years of experience in customer operations, with strong communication and problem-solving skills. You will lead a team ensuring excellent customer support and build infrastructure supporti

A technology company in the United Kingdom seeks a Manager, Customer Experience to lead the Customer Support and Success teams. With a background in SaaS operations and a strong focus on customer education, this role is crucial for driving customer satisfaction and partnership value. The ideal candi

A leading wealth management platform in the UK is looking for a Head of Customer Operations to lead and scale their customer operations teams. The ideal candidate should have experience in managing large-scale operational functions, focusing on customer outcomes and compliance. You will collaborate

Reporting directly to the CIO, the Head of Service Delivery will take ownership of. IT is a critical enabler of frontline care, and service stability is essential to both staff and patients. Own and stabilise day-to-day IT service delivery across the organisation.

A leading pension scheme provider in the UK seeks a Head of Customer Value Management to drive their CVM strategy and enhance customer experience. This pivotal role involves regular reporting to executive committees and requires extensive experience in customer value management. The position offers

We are looking for a Head of Customer Success to lead the next phase of Customer Success at Leadoo. Leadoo is part of the SALESmanago Group, one of Europe’s fastest-growing Customer Engagement and Marketing Automation companies, with over 2,500 customers across 50 countries and ~€35m ARR. This i

Head Of Service - Safeguarding and Care Planning. Proven experience working as a Head of Service within Children's Safeguarding. Promote the Council's values and behaviours in all aspects of service delivery.

By embracing unique perspectives and experiences, we drive innovation and drive our organisation forward, therefore, we recognise the importance of welcoming applications from candidates of all backgrounds. From the rollout of new technologies and managing complex legislation affecting the industry,

This hands-on role involves managing a small team, ensuring exceptional customer service, and maintaining visual standards. Responsibilities include overseeing stock, supplier orders, and the layout of the indoor space. Competitive pay of £28,000 to £29,000 annually.

A leading analytics firm in Wimbledon is seeking a Head of Existing Customer Analytics to lead a high-impact team delivering insights for optimizing customer relationships. The role combines strategic and hands-on responsibilities, requiring strong experience in customer analytics, service operation

We are seeking a Head of Customer Success for EMEA to drive adoption, value realization, and NDR across the region. You will directly manage our Team Leads (NEMEA and SEMEA), set the operating cadence for the current CSMs, lead on hiring and expansion of the team, and orchestrate cross‑functional

A global EdTech company is seeking a Head of Customer Success (EMEA) to oversee university partnerships and lead the onboarding process of the Cadmus platform. The position requires presence in the London office two days a week and supports a diverse and inclusive work environment.

Head of Customer Success (EMEA). Head of Customer Success (EMEA). Cultivate Growth: Coach and mentor team members through structured feedback loops and personalised development plans, fostering a high-calibre culture of unparalleled service and cutting-edge pedagogical expertise.

A beautiful office in London Victoria with free tea, coffee, fruit, bar and cafe. We are the strategic communications agency for the UK armed forces looking for a Head of Content to join its management team. You’ve managed content production teams, have worked in/with UK defence (and / or governme

A global EdTech company is seeking a dedicated Head of Customer Success (EMEA) to enhance relationships with educators and manage platform implementations across UK universities. The position requires presence in the London office two days a week and offers a diverse and inclusive workplace.

A leading prosecuting authority in the UK seeks a Head of Area Operations to manage strategic operations and finance across their geographical area. The successful candidate will work closely with a chief prosecutor, driving performance improvements and ensuring high-quality service. This role promi

Lead the management, development, performance and continuous improvement of all Housing services including, Housing Needs & Homelessness, Tenancy Services and Rent, and Private Sector Housing. Work in partnership across the operational management board (OMB), senior management board (SMB), public an

Lead, mentor, and develop a high‑performing Customer Success team, fostering a culture of excellence. Lead and scale the entire Customer Success function, transforming it into a growth driver. Enjoy significant autonomy and influence, shaping the direction of a critical business area.

Key Responsibilities of the Head of Service - Corporate Parenting. Skills, Experience and Knowledge required of the Head of Service - Corporate Parenting. I nterim Head of Service - Corporate Parenting.

A leading AI infrastructure start-up in the UK is seeking a Head of Service Delivery to establish and execute a service strategy for interconnected HPC sites. With a focus on customer satisfaction and regulatory compliance, the position requires over 10 years of experience in service delivery and de

A recruitment partner is seeking a Head of Customer Success to lead a strategic team in a remote-first environment in the United Kingdom. The role involves overseeing the entire customer journey, from onboarding to post-sales support. Candidates should have at least 5 years of experience in client-f

A leading law firm in London is seeking a Head of IT Service Delivery. Ideal candidates will have substantial experience in IT Service Delivery, knowledge of ITIL best practices, and strong interpersonal skills. This full-time role offers a competitive salary and is pivotal for enhancing IT service

A leading technology company in Greater London seeks a Head of Customer Engineering to lead teams and facilitate cloud transformation for clients. The role requires extensive experience in cloud engineering and managing customer-facing technical teams. Responsibilities include providing thought lead

The Head of UK & Ireland Customer Success (HCM) leads HCM customer success across the UK&I market unit. SuccessFactors (HCM) Head of UKI Customer Success. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business

The Head of Learning leads a team of passionate and creative learning experts who design and deliver best-in-class learning experiences to our thousands of customer-obsessed advisors and managers in the Customer Service group. In our Customer Service Group Team, we aim to offer the best customer ser