Job Summary: The Business Support Manager will be responsible for overseeing and coordinating the administrative, operational, and strategic support services within the organisation. This role ensures that business functions run efficiently and effectively, providing support to senior leadership and operational teams to drive productivity, compliance, and continuous improvement. Key Responsibilities: Lead and manage the day-to-day operations of the business support team, including administration, facilities, HR support, finance liaison, and IT coordination. Act as a key point of contact between senior management and internal departments. Develop and implement administrative systems, procedures, and policies to support business efficiency. Ensure compliance with internal policies, external regulations, and contractual obligations. Coordinate internal resources and assist with project planning and delivery. Monitor and manage office budgets, procurement of office supplies, and vendor relationships. Support recruitment and onboarding processes in collaboration with HR. Oversee record-keeping, data protection compliance (GDPR), and document control. Prepare reports, presentations, and data analysis for senior management. Identify opportunities for business process improvement and cost optimisation. Ensure health and safety regulations and standards are adhered to across the business. Support internal communications and assist in staff engagement and development initiatives.
Our client is a fast-growing, values-led provider of domiciliary and supported living services across the UK. They support people with complex needs — including learning disabilities, autism, brain injuries, and mental health conditions — to live safely, independently, and with dignity. We’re looking for a commercially astute, proactive Business Development Manager who thrives on sales, strategic partnerships, and making a tangible difference. This isn’t a desk-bound role: you’ll be meeting commissioners, building referral networks, winning tenders, and opening up new revenue streams in both public and private markets. If you’re energetic, target-driven, and eager to transform lives through better care partnerships, this could be your next move. What you’ll be doing 1. Generating new business & building networks 2. Identify, qualify, and secure opportunities with local authorities, NHS Trusts, ICBs, GP practices, hospitals, private clients, and community groups. 3. Build and manage a robust sales pipeline — from prospecting to closing deals. 4. Develop strong referral partnerships with health professionals and community organisations. 5. Work with operational teams to mobilise new packages of care. 6. Tendering & strategic partnerships 7. Lead or support persuasive bid submissions for NHS and local authority contracts. 8. Build trusted relationships with commissioners, discharge teams, and procurement leads to position our client as a provider of choice. 9. Help develop strategies to expand into adjacent healthcare sectors. 10. Marketing-led growth 11. Create and deliver cost-effective marketing activities: LinkedIn campaigns, referral packs, digital content, community events. 12. Represent the brand at conferences and sector networking events. 13. Collaborate on outreach campaigns to boost brand profile. 14. Market insight & reporting 15. Analyse trends, competitor activity, and service gaps to guide strategy. 16. Track and report KPIs on leads, conversions, revenue, and partnership outcomes. 17. Contribute ideas to shape the long-term business development roadmap. 18. Cross-team collaboration 19. Partner closely with clinical, operational, and finance teams to deliver contracts effectively. 20. Lead quarterly business reviews with key partners and distributors. What Promiserecruitment is looking for our client Proven success in business development or sales (ideally within domiciliary care, supported living, complex care, or related healthcare). Excellent communicator — able to build trust with commissioners, clinicians, families, and senior stakeholders. Self-starter with a field-based mentality — enjoys networking, relationship building, and closing deals. Skilled in bids, tenders, negotiations, and partnership development. Commercially minded, data-driven, organised, and resilient. Full UK driving licence and willingness to travel regularly. Desirable: Existing relationships with NHS discharge teams, commissioners, or care distributors. Familiarity with CQC frameworks, Care Act 2014, and social care commissioning. Experience with CRM tools (e.g. HubSpot, Salesforce, Pipedrive). Degree or professional qualification in Business, Marketing, Social Care, or similar. 🎉What’s on offer £30,000 DOE base salary + commission (realistic first-year OTE £40–50k; uncapped for high performers). Flexible, home-based working when not travelling. Travel expenses, pension, laptop & phone. Gym membership. Direct impact on a growing, quality-driven care provider. Supportive team culture that values innovation, ethics, and empowerment. In summary: If you’re target-driven, strategic, love being on the move, and want to make a genuine difference in the lives of people who need support — we’d love to hear from you.
Company Overview: Songtsen Limited is a growing hospitality brand based in the UK, dedicated to delivering warm, personalised, and high-quality accommodation experiences. With a focus on comfort, cleanliness, and exceptional guest service, we aim to create a “home away from home” for both leisure and business travellers. Our operations blend modern hospitality standards with a touch of cultural charm, attracting a loyal base of domestic and international guests. As part of our ongoing growth, we are excited to expand our team and welcome passionate professionals into our service-driven environment. Key Responsibilities 1. Daily Operations Management: Oversee the hotel’s day-to-day operations, ensuring smooth functioning across front desk, housekeeping, and guest services.Maintain high standards of service, addressing any issues swiftly to guarantee guest satisfaction. 2. Team Leadership & Training: Lead, coach, and inspire the front-line team—including reception, concierge, and housekeeping—to uphold service excellence. Conduct regular staff briefings and performance reviews, fostering a collaborative and motivated team environment. 3. Guest Relations: Serve as the primary on-site point of contact for guests, efficiently handling enquiries, feedback, and special requests.Build rapport with guests to ensure memorable stays and encourage repeat business. 4. Quality Control & Compliance: Ensure full compliance with health & safety, fire regulations, and other statutory requirements. Oversee regular inspections to maintain cleanliness, housekeeping standards, and overall guest comfort. 5. Inventory & Cost Control: Manage inventory levels for housekeeping and guest amenities; place orders and monitor supplier relations. Collaborate with finance to control expenses and optimise operational efficiencies. What We Offer: A competitive salary ranging from £33,000 to £39,000 A stable, full-time position with clear career progression opportunities A supportive, multicultural working environment Comprehensive training and professional development support