Senior Communications Officer
11 hours ago
Taunton
Senior Communications Officer Salary: Banding Level 3 £31,000 - £35,000 Contract: Permanent / Working hours: Full time Location: Taunton, Somerset - Opportunity for Hybrid working As Senior Communications Officer, you will be working closely with the Head of Marketing Communications to help plan, create and deliver, with the help of specialists across teams, the Trust’s annual communication plan. You’ll be responsible for leading communications projects, campaigns and day-to-day activities. You will be delivering creative content and marketing across a range of platforms - both digital and offline –that support the Trust’s Wilder 2030 strategy and showcases the Trust’s work. This will result in bringing nature’s story to life in order to expand the charity’s reach into new and wider audiences and bringing new supporters on board. You will be able to think creatively, within a fast-paced environment where no day is the same, as well as be comfortable delivering key tasks and mucking in when all hands are needed on deck. You will be comfortable with the relevant platform analytics to report on progress against agreed key performance indicators. This senior role is for a highly creative, confident, robust and professional communications individual, who will be working closely with the Head of Marketing Communications and wider team to help plan, create and activate the Trust’s annual communication plan. You will: • Deliver creative communications activities and branded digital content campaigns across the Trust’s key communications channels to increase the Trust’s reach, develop new audiences and convert initial awareness of SWT into measurable engagement/action for nature., • Devise a plan with tactics to grow the Trust’s key communications channels and digital communities and increase engagement using engaging and dynamic content., • Provide communications support and project management for a range of exciting projects and campaigns across the whole organisation, liaising with the internal Directorate teams to do so, • Liaise with the central Wildlife Trust (RSWT) team on national campaigns and communications., • Track analytics and create regular reports detailing effectiveness of communications campaigns and our digital channels. Responsibility 1: Leading Digital Channels • Designing and implementation of SWT’s digital and social media content plan (for both paid and organic content) with the support of the Content & Communications Officer, ensuring it complements the Trust’s overall Wilder Somerset 2030 strategic goals and objectives, marketing plans, key campaigns, engagement and fundraising activity. Driving the high performance and growth of SWT’s social channels – ensuring increasing engagement and reach., • Working with and supporting the Content & Communications Officer to create a calendar of high-quality engaging, range of content for sharing across internal and external marketing communications channels in support of the strategic vision, ensuring consistency in terms of tone of voice, branding, messaging and frequency of communications across all key channels. The Senior Communications Officer’s social media content plan will aim to grow all SWT’s social media and digital communities and increase organic engagement., • Expanding reach to bring new supporters on board with the Trust’s mission, to get involved with SWT’s work across the county, take action for nature, and to grow membership and income., • Working closely with the Website & Email Lead to understand and optimise user journeys and conversions between social channels and the website, and providing support and counsel to the Website & Email Lead with regards to the delivery of impactful email campaigns to support key integrated projects, campaigns and core strategy programmes. Also providing support and guidance on ensuring the website is as effective a channel as it should be as a central destination hub for social and digital journeys., • Liaising with the Wildlife Trust (RSWT) central office to ensure central content and advocacy campaigns are delivered as agreed on local social channels with local messaging and that the Somerset message is clear, with the use of local case studies and stories., • Marketing opportunities including a range of channels from print, media, events to paid online adverts., • Developing strong relationships with local and national journalists and be the lead day-to-day SWT media contact for press enquiries, with the Content & Communications Officer taking on administrative press office tasks and handling some incoming queries., • Recommending and developing feature ideas for key publications working up ideas with colleagues across the Trust, selling in stories, and coordinating the provision of spokespeople, background information and logistics., • Working with, and providing guidance to the Content & Communications Officer, creating and distributing targeted press releases or media alerts where appropriate, following up with key media contacts to maximise coverage and amplify SWT’s successes and impact., • With excellent project management and coordination skills you will work with internal stakeholders to design, coordinate and deliver bespoke plans to support a range of key projects across the year such as appeals, big events, campaigns and nature recovery projects., • Working with the team to deliver any relevant communications training or resources to make available to staff., • Supervising the monitoring and measurement of campaigns and their success, and reporting key KPIs to internal stakeholders on a monthly basis., • Internal communications - updating the staff portal on Sharepoint with regards to communication assets, training and resources., • 7% employer pension contribution, • Life insurance, • Flexible and agile working, • Wellbeing support – Employee Assistance Program, • Diversity networks through RSWT/TWT, • Paid volunteer days, • Continuous Professional Development opportunities, • 33 days of holiday (25 + bank holidays) Closing date: Sunday 21 September 2025 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Somerset Wildlife Trust have an Equality, Diversity and Inclusion Plan and are committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed. No agencies please.