Head of service jobs in Southampton - Page 13Create job alerts

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. This role offers opportunities for professional development and requires a Bachelor's degree and substantial leadership experience.

A leading analytics firm in London is seeking an experienced Head of Existing Customer Analytics to lead a high-impact team focused on data-driven insights. A strong background in customer analytics and service operations is essential for success in this role.

A recruitment agency specializing in customer operations is looking for a Head of Customer Service to lead their team in delivering outstanding service. This hybrid role requires at least three days a week in the office and includes managing operations while focusing on process improvement and stake

Head of Quality & Service Excellence. Service Delivery, Operations, Technology) to integrate quality excellence principles into all service design, delivery, and process optimization activities. SLA & Contractual Quality Assurance: Implement a proactive zero-defect mindset across all processes to gu

Head of Service – Culture and Leisure. We are recruiting for an experienced and strategic Head of Service to join a Devon based Local Authority to lead on their Culture and Leisure portfolio. Role: Head of Service - Leisure and Culture.

As Head of Service Engineering & Aftersales, you will lead Design for Serviceability (DFS), in‑field technical support, warranty policy, service cost optimisation, and the infrastructure required to support customers globally. Lead the service engineering function, owning the DFS pillar of DFX and

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Head of Service Desk – Microsoft Partner (Up to £70K DOE). Get notified about new Head of Service Management jobs in.

GLOBAL HEAD OF US WITHOLDING TAX FILING SERVICE - US TAX COMPLIANCE KNOWLEDGE REQUIRED. Role is 4d PW in the London office given interaction needed with team & rest of business and hence you must have UK working rights. By applying, candidates signify their acceptance of the above information and co

As Head of Service at HC‑One you’ll value Kindness above all. We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. Whether you are maintaining food supplies and fridge/freezer temperatures, showing new starter

The Head of Service Delivery will define the service strategy, drive the cultural transformation, and ultimately lead the long-term operation of the new model. Head of Service Delivery – ITIL V4, Dynamics, ServiceNow - £85,000 - £95,000 + 20-30% bonus. Head of Service Delivery – ITIL V4, Dynam

A leading IT services provider in London seeks a Head of Service Delivery to oversee client engagements and ensure high-quality service delivery. Candidates must have over 10 years of experience in service delivery, strong technical skills, and a full UK driving licence. This role involves transform

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Substantial experience of leading a service desk. Experience in service management and/or customer service reviews.

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people. We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved childre

A leading recruitment agency is seeking a Head of Customer Service to lead their customer service department in Southampton. This role involves inspirational leadership, actively resolving operational challenges, and driving improvements in service delivery. The position offers a hybrid working mode

In this key leadership role, the Head of Service will report directly to the UK Service Director and oversee the Southern operations, manage major regional accounts, and provide direction to a team of regional service and account managers. Our client, a national critical environment and technical fa

Head of Technology Service & Solutions. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. You will also

You will be comfortable juggling a varied workload, which will include clinical supervision of the teams, stakeholder engagement (families, commissioners, CAMHS, partner organisations etc), contract performance management and ongoing project management of service developments and new initiatives. Th

Head of Product role at Government Digital Service (GDS). The Government Digital Service (GDS) is the digital centre of government. We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people across the UK, with hubs in Manchester, London and Bristo

We are seeking an experienced Head of Service Delivery & Operations to lead the day-to-day running of technology services across the V&A Museum Group. Leadership: Provide leadership, ownership, and accountability for the Technology Service Delivery & Operations team ensuring that we deliver consiste

A national technical solutions provider is seeking a Head of Service in the UK to lead its Southern operations. The ideal candidate should have experience in critical facilities management and team leadership, as well as knowledge of HVAC systems. This role offers a competitive salary between £70,0

A public safety organization in the UK seeks a Head of Accountability and Performance, responsible for leading and managing technology services that directly support police forces. The role involves overseeing a £32 million budget, ensuring service efficiency, and driving the DDaT strategy.

Dovecote Veterinary Referrals is part of the CVS Referrals network, so you will be joining a large network of multiple specialists across our seven UK referral locations. The successful candidate should preferably have completed the Diploma examination for admission to the European College of Veteri

You and your team will be the face of ARO for our largest and most strategic clients—owning the delivery of contracted services and ensuring outstanding customer satisfaction across every touchpoint. We are looking for an experienced Head of Service Delivery, sitting on the. Any other service-alig

A leading law firm in London is seeking a Head of IT Service Delivery. The successful candidate will lead IT services and support, manage high-performing teams, and drive improvements in service delivery. Ideal candidates will have substantial experience in IT Service Delivery, knowledge of ITIL bes

The ideal candidate will have a Bachelor's or Master's degree in Computer Science, strong leadership skills, and proven experience in IT service management. This position offers a competitive salary and industry-leading benefits in a fast-paced and supportive environment. A global technology firm is

A leading travel industry company in the United Kingdom is looking for a strategic leader to develop and manage service transformations. You will work with B2A partners, optimizing processes for efficiency while ensuring high-quality service.

A leading global insurance services provider is seeking a Head of Service Operations to lead their multi-site Client Services function in the London Market. Ideal candidates will have senior leadership experience in Insurance Client Service delivery and an engaging, data-driven leadership style.

A leading rail transportation company in the UK is seeking a Head of HR Shared Services to lead their HR function. You will oversee a high-performing team, ensuring efficient delivery of HR services and compliance with UK employment law. This full-time position offers a competitive salary, annual pe

The London Borough of Harrow is seeking an experienced and visionary Head of Service (Age Well), in our Adults and Public Health Commissioning Service to provide strategic leadership across health, social care and partnerships. Head of Service (Age Well), Adults and Public Health Commissioning. You

As the Head of Managed Service Operations – Head of Practice, reporting to the Head of Managed Services, you will help set the strategic direction for how we operate, optimise, and assure services across our Managed Service portfolio. You will also work closely with other Heads of Practice and Ser

Johnson Controls is seeking a dynamic Head of Service Sales to lead our global Marine & Navy service business. Deep understanding of Marine market dynamics (new build, retrofit, service cycles). Head of Service Sales, Global Marine & Navy.

Proven leadership experience in IT Service Delivery or IT Service Management within a complex, professional environment. We are seeking a Head of IT Service Delivery to join a leading law firm in London. Collaborate with the Head of IT Operations on service delivery and digital transformation effort

As Head of Service Strategy, you will be responsible for shaping, overseeing, and continually refining Spring's service strategy. The role will line‑manage one direct report and will be measured by clarity of Spring's service offer, sector adoption, and the alignment you create between strategic a

Familiarity with IT Service Management (ITSM) frameworks and process automation within shared service environments and knowledge of digital security best practices and compliance requirements for customer-facing and enterprise applications are highly desired for this role. Own the design, governance

This hands-on role involves managing a small team, ensuring exceptional customer service, and maintaining visual standards. Responsibilities include overseeing stock, supplier orders, and the layout of the indoor space. Competitive pay of £28,000 to £29,000 annually.

A leading charity organization is looking for a Head of Complex Care to oversee service delivery and manage a dedicated team. The role requires proven clinical leadership experience and a strong understanding of health and social care regulations. Offering a salary between £60,000 to £65,000 and a

Evidence of Continuing Personal and Professional Development (CPD) in relation to Housing Management Services. Chartered membership of the Chartered Institute of Housing (CIH) or working towards CIH or other relevant profession body. Lead the management, development, performance and continuous impro

Ensure alignment between workforce supply and service demand. Partner with regional leaders, HR, and service delivery teams to align planning efforts. Proven experience in manpower or capacity planning, ideally in a service delivery or field operations environment.

As a Head of Command and Control you will be responsible for the live running of Borders and Trade systems on a day-to-day basis. Shaping strategy roadmaps, integration and building the capability of the team supporting product ways of working. HMRC is one of the largest and most dynamic IT infrastr

Ensure alignment between workforce supply and service demand. Proven experience in manpower or capacity planning, ideally in a service delivery or field operations environment. Vertivs Services organization is seeking a strategic and analytical leader to drive manpower capacity planning across the E

As a member of the GRU, the Head of Service is encouraged to plan, conduct, and publish applied research that improves service delivery, either directly or by supervising MSc or BSc (Year in Industry) projects. The Head of Service is the first point of contact for both external and internal users of

Head of Quality & Service Excellence. Service Delivery, Operations, Technology) to integrate quality excellence principles into all service design, delivery, and process optimization activities. Experience in implementing a “Zero-Defect” mindset to guarantee the fulfillment of contractual Servic

A leading beauty industry firm in Milton Keynes is looking for a Head of Service Delivery to drive operational excellence and innovate service delivery. This position offers a salary of up to £80K plus numerous benefits.

Head of Product & Service Delivery – Sustainability & Energy Tech for a leading SaaS Company. This hybrid role is ideal for a seasoned head of product or operations leader who wants to own a product vision, manage go‑to‑market execution and ensure exceptional customer outcomes. Oversee service

We're looking for a Head of Service Delivery to join a fast-growing, technology-driven business that partners with clients globally. Lead and inspire a team of managers and service professionals to deliver outstanding results. Experience delivering SaaS (Software as a Service) based solutions.

A leading IT solutions provider in the United Kingdom is seeking a Head of End User Experience to enhance their digital workplace and improve employee technology experiences. If you have over 5 years of relevant experience and a strong customer-first mindset, this role offers the opportunity to driv

Head of Operational Excellence Development. Everyone gets a paid day off annually to volunteer. We’re flexible; most roles let you mix office and home working.

If so, we’re looking for a Head of Engineering Projects to lead the engineering activities across a wide range of Leonardo products and services within our Customer Support and Service Solution (CS3) Line of Business. Head of Engineering Projects (Solutions, Service & Support). As an engineering l