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  • Assistant Manager
    Assistant Manager
    3 days ago
    £14–£16 hourly
    Full-time
    Richmond

    Job Overview We are seeking a proactive and dynamic Assistant Manager to join our team. This role offers an excellent opportunity for individuals with strong leadership qualities, management experience, and exceptional communication skills. The Assistant Manager will support the store or department operations, oversee daily activities, and ensure a high standard of customer service. Multilingual or bilingual candidates will be highly valued to facilitate effective communication with diverse clientele and staff. The position is paid and suitable for those eager to develop their management expertise within a vibrant retail environment. Responsibilities • Assist the pub in overseeing daily operations, ensuring smooth workflow and excellent customer service., • Supervise and motivate team members, fostering a positive and productive work environment., • Manage sales targets, monitor merchandising standards, and implement promotional activities to maximise revenue., • Organise staff schedules, delegate tasks efficiently, and ensure adequate coverage during shifts., • Handle customer enquiries with professionalism, demonstrating excellent phone etiquette and organisational skills., • Support recruitment, training, and development of team members to enhance overall performance., • Maintain administrative records accurately, including sales reports, stock levels, and staff attendance., • Assist in visual merchandising efforts to optimise product presentation and store layout., • Ensure compliance with health and safety regulations at all times. Requirements • Proven management or supervisory experience within retail or related sectors., • Strong leadership skills with the ability to manage teams effectively., • Excellent communication skills, both verbal and written; multilingual or bilingual abilities are desirable., • Demonstrable organisational skills with attention to detail in administrative tasks., • Experience in sales management, merchandising, and time management strategies., • Proficient in using retail management software or relevant administrative tools., • Ability to handle multiple priorities efficiently under pressure., • Professional demeanour with good phone etiquette and interpersonal skills., • Previous experience in retail management or similar roles is preferred but not essential; enthusiasm for learning is valued highly.

    Immediate start!
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  • Afternoon/Evening Receptionist
    Afternoon/Evening Receptionist
    5 days ago
    £12.71 hourly
    Part-time
    London

    Evening Receptionist – Job Description Working Hours: • Monday: 1:30pm–7:00pm, • Tuesday: 1:00pm–7:00pm, • Wednesday: 1:30pm–7:00pm, • Thursday: 1:30pm–6:30pm, • Friday: 1:30pm–7:00pm Location: 9–11 Wrottesley Road, London, NW10 5UY Line Manager: Operations Manager Main Purpose of the Role • Provide a friendly, professional and helpful service to patients and visitors., • Answer calls, deal with enquiries and direct patients to the appropriate service., • Book appointments, process registrations and take home-visit requests., • Pass messages accurately to doctors and other team members., • Process prescriptions and other administrative tasks., • Update and record information on EMIS accurately., • Respond to patient tasks, emails and requests in a timely manner., • Scan and file patient documents and correspondence., • Contact hospitals and other healthcare services when required., • Keep the reception area and consulting rooms clean, tidy and ready for use., • Complete evening closing duties and ensure the building is secure., • Work well with colleagues and provide cover when required., • Follow all practice policies on confidentiality, data protection, health and safety, equality and diversity., • Attend required meetings, training and development sessions., • Report any concerns, risks or problems to the manager., • Manage your own workload and complete tasks accurately and on time., • Support the team and suggest improvements where appropriate. Skills & Qualities Required • Excellent communication and customer service skills., • Friendly, polite and professional manner., • Good telephone and listening skills., • Good computer skills and ability to learn new systems., • Good organisation and time-management skills., • Ability to work accurately and pay attention to detail., • Ability to work calmly under pressure., • Ability to prioritise and manage workload., • Good team-working skills, with the ability to work independently., • Reliable, responsible and punctual., • Respectful and non-judgemental approach to patients., • Ability to maintain confidentiality and handle sensitive information appropriately., • Willingness to learn and take part in training., • Previous GP surgery or NHS reception experience is desirable. Confidentiality All patient, staff and practice information must be kept strictly confidential and only shared with authorised people in line with practice policies. Health & Safety Follow practice health and safety procedures, maintain a safe and tidy working environment, attend required training and report any risks or concerns. Equality & Diversity Treat all patients, carers and colleagues with respect, dignity and without discrimination. General This list is not exhaustive. You may be asked to carry out other reasonable duties to support the smooth running of the practice.

    Immediate start!
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  • General Manager
    General Manager
    1 month ago
    £40000–£45000 yearly
    Full-time
    Hammersmith Broadway, Hammersmith and Fulham

    General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management Employment Type: Full-time Salary: £40,000 - £45,000 per annum Start Date: Immediate About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management • Oversee daily operations of both coffee shop and deli services, • Manage inventory, stock levels, and supplier relationships, • Create and update pricing strategies, menus, and promotional campaigns, • Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership • Recruit, train, and manage a team of passionate staff members, • Create staff schedules and manage rotas efficiently, • Foster a positive work environment that reflects our Italian hospitality values Customer Experience • Ensure exceptional customer service standards across all touchpoints, • Manage table service operations and deli counter service, • Maintain high-quality food and product displays, • Handle customer feedback and continuously improve service quality Quality & Compliance • Monitor food safety and hygiene standards, • Ensure product quality and presentation meet our authentic Italian standards, • Manage compliance with health and safety regulations What We're Looking For Essential Requirements • Languages: Fluent in both English and Italian (advanced level required), • Experience: Proven management experience in hospitality, food service, or retail, • Skills: Strong organizational, communication, and leadership abilities, • Passion: Genuine enthusiasm for Italian coffee culture and authentic cuisine Key Competencies • Financial management and budgeting experience, • Staff management and development skills, • Customer service excellence mindset, • Problem-solving and decision-making abilities, • Attention to detail and quality standards What We Offer • Competitive salary: £40,000 - £45,000 annually, • Immediate start available, • Opportunity to work with authentic Italian products and traditions, • Leadership role in a growing business, • Staff discounts and benefits, • Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today We are an equal opportunity employer committed to diversity and inclusion. Join our family and help us share the authentic taste of Italy with our community!

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