Helpdesk administrator jobs in Reino Unido

Shape the Experience. Elevate the Workplace. Make an Impact. We’re partnering with one of the UK’s most prestigious companies to find an exceptional Assistant Workplace Manager someone who cares deeply about creating safe, welcoming, high-performing workplaces and who’s motivated by the chance to make a genuine impact. This isn’t a reactive FM support role. It’s a visible, people-centric, operationally varied position at the heart of the business, looking after their beautifully designed London offices. If you’re proactive, organised, people-focused, and excited by the blend of operations, service excellence and sustainability, this is an opportunity to grow inside a highly respected business. Why This Role Matters • Workplaces influence culture. They shape collaboration, wellbeing, connection and productivity., • As the Assistant Workplace Manager, you play a central role in ensuring every London workspace delivers exactly that., • You’ll work across two stunning office locations, enjoy wide exposure to teams across the business, and gain hands-on experience across both soft and hard FM. You’ll also be encouraged to bring fresh thinking from innovation trials to sustainability improvements., • This is a role with autonomy, variety and visibility. What You’ll Be Doing Creating Exceptional Workplace Experiences • Be the welcoming, solutions-focused first point of contact for the Facilities Helpdesk, • Log jobs accurately, manage progress, close out actions and produce clear, bespoke reporting, • Keeping Buildings Safe, Compliant & Beautifully Run, • Proactively manage the environment through daily walkarounds, inspections and risk assessments, • Ensure full compliance across H&S, insurance inspections, audits and statutory requirements, • Own day-to-day Hard FM activity and build strong relationships with maintenance partners, • Monitor and support scheduled PPM activity, • Driving Operational Excellence, • Support office moves, space changes, projects and wider team objectives, • Lead your own small projects especially around sustainability, innovation and process improvement, • Assist with financial admin including POs, consumables, job sign-off and contractor payments, • Provide mutual holiday/sickness cover for the Workplace & Facilities Administrator, • Acting as a Trusted Operational Leader, • Support in emergency response situations, including acting as a Fire Warden, • Play an active role in creating an inclusive, safe, connected workplace for all colleagues What We’re Looking For • Experience in a similar Workplace, Facilities or Office Operations role, • Strong communicator able to build positive relationships at every level, • Highly organised with the ability to juggle multiple tasks in a fast-moving environment, • Naturally proactive you don’t wait to be told, you anticipate, • Passion for sustainability, employee wellbeing and inclusive workplaces, • Solid knowledge of commercial building H&S requirements, • IOSH Managing Safely (or willingness to complete it in the first year) What You’ll Gain • Experience across two flagship London workplaces, • Exposure to every part of a major property business, • Autonomy to lead your own projects and trial innovations, • A collaborative team that encourages ideas, ownership and growth, • A role where no two days look the same If you want to develop your career in workplace management inside a world-class business and you’re ready to take ownership, build relationships and drive standards we’d love to hear from you. Apply now and help shape the future workplace experience. Please contact the Maxwell Stephens team on 02071184848, or send your CV to .

Our global real estate client is looking for a Senior Yardi Systems Administrator who will be involved in enhancing and upgrading the Yardi platform; it meets business needs and operates efficiently including documenting processes, training needs and supporting Yardi across the business. In this role, you will be responsible for providing configuration, development, training and support on the Yardi Platform across the organisation. This will encompass a suite of Yardi modules covering Commercial, Residential, Construction and Leasing. There will be engagement with our currently out-sourced Yardi support on the management of support tickets. The ideal candidate will have strong attention to detail, excellent communication and organisational skills, be adaptable, motivated to develop, and have previous Yardi experience. Analyse business requirements and processes to decide how they can be implemented or improved within the Yardi Voyager system. Understand and establish business requirements onto the Product team backlog for system improvements. Lead support and configuration of Yardi for the requirements of the organisation. Maintain security and access framework in the Yardi Platform, including but not limited to user security, permissions and menus. Manage the Level 1 support model (currently outsourced), which involves reviewing escalated tickets and queries that come from the Yardi helpdesk. Oversee internal helpdesk ticketing system for tasks managed and administered by Yardi Product team.

Helpdesk Administrator/Coordinator Location: Romford, Essex Working Pattern: Monday-Friday, on-site Salary: Basic £28-32,000 per annum, dependent on experience (potentially higher for the right candidate) + Company Benefits Type: Permanent, Full-Time (PAYE) Sector: Construction & Building Services The Role We are currently recruiting for a Helpdesk Administrator/Coordinator to join a busy and well-established building services operation based in Romford. This is a full-time, office-based position supporting the delivery of reactive and planned electrical and mechanical maintenance works across a live construction and facilities environment. The role will suit someone experienced in a fast-paced helpdesk or maintenance administration setting, comfortable coordinating engineers, managing diaries, and maintaining accurate system records using COINS CAFM. Key Responsibilities Helpdesk Support & Issue Resolution • Act as the first point of contact for clients, • Coordinate reactive and planned maintenance works, • Schedule engineer visits, emergency repairs, and planned maintenance, • Create, assign, and monitor work orders, • Maintain accurate records of service requests, work orders, maintenance logs, and compliance documentation, • Maintain clear and professional communication with clients, service teams, and subcontractors, • Ensure works are delivered in line with company procedures and industry regulations, • Identify process inefficiencies and support continuous improvement initiatives, • Assist with system updates and procedural improvements where required Essential Requirements • Previous experience working in a busy construction environment (non-negotiable), • Experience in a helpdesk, facilities, maintenance, or service coordination role, • Strong organisational and diary management skills, • Confident communicator, able to liaise with clients and technical teams, • Experience using CAFM systems (COINS highly desirable) If you're a Helpdesk/Switchboard Administrator with experience in a busy construction environment, APPLY NOW!

Are you ready to take the next step in your career? We are seeking a dedicated Maintenance Helpdesk Administrator to join our client's dynamic team in Romford, Essex, specialising in providing top-notch maintenance services in the construction industry. If you thrive in a collaborative environment and have a knack for organisation, we want to hear from you! • Be part of a supportive and collaborative team, • Opportunities for professional growth and development, • Competitive salary and benefits, • Free parking, • Office refreshments provided, • 25 days holiday plus bank holidays, • Sociable environment Key Responsibilities: As a Maintenance Helpdesk Administrator, you will play a crucial role in ensuring smooth operations and supporting engineers. Your responsibilities will include: • Producing and submitting quotes directly to clients based on information provided by engineers., • Liaising with Helpdesk staff to ensure quotes align with KPIs., • Maintaining accurate documentation to facilitate timely work turnaround upon quote authorisation., • Collaborating with engineers on-site to obtain necessary materials for reactive works and updating Helpdesk staff on costs., • Resolving material issues while engineers are on-site., • Coordinating with the supply chain as needed when producing quotes., • Assisting with client portals by uploading quotes and updating job statuses., • Checking engineers' job sheets for required materials and additional costs., • Raising jobs on Coins, ordering materials, and conducting checks., • Performing general administrative tasks, including creating spreadsheets, updating Coins, and preparing reports., • Working with the Helpdesk Manager to raise subcontractor orders as required., • Assisting in the production of planned maintenance quotes/tenders. What We’re Looking For: We are looking for a candidate who embodies the following qualities: • Experience in the construction industry, particularly working with engineers., • Strong organisational and communication skills., • Ability to manage multiple tasks and work under pressure., • Proficiency in using job management software. Ready to Make an Impact? If you are excited about the opportunity to work in a vibrant and engaging environment, don’t hesitate! Apply now to be part of a team that values collaboration and excellence in service. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Criterion Capital is a leading London real estate investor and operator, managing a high-profile portfolio across the West End and Central London. Criterion Hospitality – Residential delivers exceptional living experiences through operational excellence and proactive facilities management. The Role We’re seeking a proactive Helpdesk Administrator to support our Residential team. You’ll coordinate maintenance requests, schedule engineers, and ensure clear, timely communication with residents and contractors in a fast-paced environment. Key Responsibilities • Log and manage jobs via MiQ, • Assign engineers and track job progress, • Liaise with residents, contractors, and site teams, • Prepare quotations and maintain FM records, • Produce weekly reports and escalate delays About You • Experience in helpdesk or maintenance coordination, • Confident using FM/CRM systems (MiQ, Yardi, or similar), • Highly organised, detail-focused, and customer-driven, • Calm under pressure with a collaborative approach

Job Title: Helpdesk Operator (Crown Estate Contract).To provide a high standard of administrative and helpdesk support to the Crown Estate contract ensuring accurate logging processing and resolution of all maintenance requests and enquiries while supporting engineers sub-contractors and the client.

Technical Administrator/Senior Helpdesk Administrator. They are currently looking to recruit a technical administrator or senior helpdesk administrator in. Duties will include working closely with senior managers to make sure all processes and compliance are kept updated using.

Are you a customer-focused administrator who is ready to play a vital role in delivering first-class student-facing services? Join us at UAL as an Information and Helpdesk Officer, where you will become an essential part of a dedicated team providing outstanding support to our student community. Thi

Technical Administrator/Senior Helpdesk Administrator My client is a leading FM company. They are currently looking to recruit a technical administrator or senior helpdesk administrator in Lewisham.

Helpdesk Administrator/Coordinator. Helpdesk Administrator/Coordinator.

A leading facilities management company is seeking a Helpdesk Administrator in Northwood, UK.

Co ordinating reactive and planned electrical and mechanical maintenance, diary management and updating our clients Coins CAFM system.Act as the first point of contact for clients, logging and managing service requests, queries, and complaints.Create, schedule, assign, and monitor work orders, ensur

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC). Our integrated Trust provides comprehensive hospital and community health services for its local population, and a range of specialist

We’re seeking a highly organised and proactive Helpdesk Administrator or Service Desk Coordinator to join a dynamic, fast-paced IT Support Firm in the heart of London.This role is perfect for someone who thrives on keeping things running smoothly behind the scenes, ensuring requests and tasks are

Assist with the IT helpdesk ticket distribution amongst the IT team. Act as the system administrator for their Management Information System (currently SchoolBase with scope to change). Perform additional duties as assigned by the Head of IT.

A prominent NHS Foundation Trust in London seeks a dedicated helpdesk administrator to manage operations in the Estates Department.The role involves providing administrative support, coordinating with contractors, and ensuring timely processing of maintenance requests.Candidates will help maintain e

From hard services like M&E maintenance to comprehensive soft FM offerings (stores administration, security helpdesk, etc. We are currently seeking a Helpdesk Administrator to join us on one of the UK’s most prestigious Ministry of Defence headquarters sites, supporting a complex, high-profile ope

Responsibilities: • Use CAFM system as a user on site including PPM records, reactives and reporting., • Answer calls/email for the business in a timely fashion, • Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned., • Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment, • Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained., • Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support., • Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations., • Alongside Contract Support assist with the monthly customer report., • Provide comprehensive reports relating to all jobs raised through the CAFM system., • Analysis and comprehension of reports relating to CAFM system., • Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support., • Logging hazards & customer feedback on the QHSE Management Portal, • Perform any other duties or responsibilities as requested by the CM or Management Team., • Understand procedures and processes and operate them to the required standard., • Manage system as a key user on site including PPM records, reactive and reporting., • Ensure QHSE documentation is maintained and readily available using company systems., • Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA’s., • Monitoring calls received from the customer through to call completion and updating records., • Raise and assign work orders to relevant resources., • To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance with the contract scope and not outside of this., • Managing the supply chain and drive them to attend within required SLA’s., • Driving the engineering team to attend to all callouts within required SLA’s

Helpdesk Administrator Location - Romford Salary - £25,000 - £35,000 About: Co ordinating reactive and planned electrical and mechanical maintenance, diary management and updating our clients Coins CAFM system. Key Responsibilities: Act as the first point of contact for clients, logging and managing service requests, queries, and complaints. Create, schedule, assign, and monitor work orders, ensuring works are prioritised and completed within SLAs. Coordinate planned maintenance, reactive works, and engineer/subcontractor resources. Maintain accurate records of service requests, work orders, maintenance logs, and compliance documentation. Ensure compliance with company procedures and industry regulations, producing SLA and performance reports. Maintain clear communication with clients, service teams, and subcontractors, providing regular progress updates. Support continuous improvement, identifying process inefficiencies and assisting with system enhancements. Requirement: Previous experience in a busy construction environment

Programme Administrator- Accreditation Unit Our client is seeking an individual with exceptional Administrator/Coordinator We are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator - On a Temp-Perm Basis Regents Park- Hybrid working. 15.50 an hour Perm £25,958 Previous experience within a similar and fast paced administrative position would be essential. This role is a temp -Perm Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their London Office; Regents Park What will you be doing? Assist clinicians with enquiries relating to certification and/or accreditation, making clear the benefits of certification/ accreditation. Organise accreditation assessments and process applications and results. Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately. Assist team with administrative duties relating to quality improvement projects. Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, assisting users to navigate various web tools, resetting passwords and/or setting up new users. Contribute to writing website copy, guidance materials and blogs. Minute taking at governance meetings. Proactively work with clinical leads in reviewing and closing actions after each governance meeting. You will need: Essential Customer service experience. Experience in handling customer queries, both written and verbal. Experience of assisting with the planning and coordination of effective meetings and events. Experience of working on committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Experience in analysing data to produce reports using Microsoft Office Experience of working on multiple projects or workstreams at one time. Desirable Experience of administration in a healthcare or related context. Experience in digital communication and working with social media

Mobile Supervisor - Workplace Management Core Hours: Monday - Friday 8:00am - 17:00pm (Mobile coverage across London portfolio) Reporting To: Contract Delivery Manager (CDM) Location: Mobile role covering multiple JLL Workplace Management sites across London JLL Workplace Management is currently recruiting for an exciting Mobile Supervisor role covering our diverse portfolio of commercial properties across London. The successful candidate will be responsible for the day-to-day operation of pre-planned and reactive maintenance activities across multiple sites, including statutory compliance and reporting on issues identified through client consultants or insurers or CAFM platforms. The Mobile Supervisor will work closely with and contribute ideas to the CDM and deputise in their absence across the portfolio. Main Duties & Responsibilities • Ensure that all JLL and Client Health and Safety policies and procedures are adhered to across all assigned sites, escalating conflicts to the CDM where necessary, • Support the Helpdesk Administrator in planning PPM labour including out-of-hours working, schedule reactive tasks and ensure effective completion of maintenance work across multiple locations through colleagues or sub-contractors, • Travel between assigned sites to provide on-ground supervision and technical support, • Ensure recommendations from servicing activities are captured and addressed across the portfolio, • Support the helpdesk administrator in work distribution to team members based on capability, capacity and geographic location, • Work to agreed quality systems, ensuring preventative and remedial actions are taken as outlined in the quality manual, • Provide technical support and mentoring to site-based teams, • Prepare quotations for additional works across multiple sites where required, • Supervise additional works ensuring full compliance with site-specific requirements, • Conduct regular site audits across assigned locations, ensuring exceptions are resolved promptly, • Ensure best purchasing practices using JLL's nominated suppliers, • Comply with JLL's Health, Safety and Environmental procedures as detailed in site-specific plans, • Provide PPM work coverage across sites during annual leave or sickness periods, • Deputise for TSM in KPI meetings and client interactions, • Attend monthly WIP meetings to understand financial aspects of contracts as part of career development, • Complete any other associated tasks or reasonable requests from the TSM Personal Aptitude, Experience & Qualifications Essential: • Smart appearance and professional presentation, • Logical thinking approach to fault-finding situations, • Excellent interpersonal skills, • Strong written and verbal communication skills, • Ability to encourage team contribution while maintaining control, • Capable of working unsupervised across multiple locations, • Self-motivated with strong time management skills, • Adaptable and flexible approach to varying site requirements, • Customer-focused mindset, • Proactive and willing to volunteer assistance, • Engineering experience within building services, • Flexibility to travel across London portfolio Preferred: • NVQ / C&G or equivalent in Electrical Engineering, • LVAP certification, • Previous experience in mobile/multi-site supervision, • Knowledge of commercial property maintenance, • Experience with computerised maintenance management systems This role offers excellent career development opportunities within JLL's growing Workplace Management division and exposure to a diverse range of commercial properties and clients across London

Facilities Helpdesk Administrator- Romford Essex- 30k- Permanent Opportunity. Office Based My client a leading Facilities and Maintenance Provider are currently recruiting for an experienced Helpdesk Administrator to join their team based in their Head Office based in Essex This is a full time office based position- Monday to Friday 8.30-17.00 Duties General Helpdesk Administration duties PPM planning, releasing and allocating jobs Monitor and progress PPM jobs Content checking of engineer worksheets Cross referencing of engineer worksheets for job numbers, signatures and dates Renaming of worksheets adhering to a standard format naming convention Ensure PPM KPI's are maintained at 100% Zero cost jobs Raising Purchase Orders Arrange, monitor and progress subcontractor PPMs Chase engineers and subcontractors for completion paperwork and file as directed Issue the All Released PPM spreadsheet to client within four days of period end Raise remedial jobs when required Undertake reactive help desk training to become competent in order to cover when necessary Follow protocol at all times Cover all contracts as required during staff absences

1st Line Support Engineer Are you an ambitious 1st Line Support Engineer looking to take the next step in your IT career? This is a great opportunity to join a growing technology business in London where no two days are the same. You will be the friendly face of IT, solving problems fast, supporting users across multiple client sites, and developing your technical skills with full backing toward Microsoft certifications. About the 1st Line Support Engineer role As a 1st Line Support Engineer, you will act as the first point of contact for all IT issues, whether it’s password resets, software troubleshooting, or hands on support for laptops and networks. You will work across a variety of London locations, supporting both Windows and Mac users and collaborating closely with 2nd Line Engineers to deliver a first class IT service. What the 1st Line Support Engineer will be doing Logging and resolving tickets quickly and accurately through the helpdesk system Providing hardware, software and network troubleshooting for end users Supporting Microsoft 365 and Active Directory administration (user accounts, permissions, access) Installing and configuring new equipment and applications Keeping clear documentation and updating knowledge bases Delivering professional on site and remote support across London offices What the 1st Line Support Engineer will bring Around 2 years’ experience in a 1st Line Support Engineer, Service Desk Engineer or Helpdesk Analyst role Strong knowledge of Microsoft 365, Active Directory, and ticketing tools Confidence supporting both Windows and Mac environments Excellent communication and customer service skills Eagerness to learn and progress, with interest in achieving Microsoft Endpoint Administrator Associate or Administrator Expert certifications Why join as a 1st Line Support Engineer Clear pathway to progress into 2nd Line Support and beyond Exposure to diverse technologies and client environments across London Backing from a supportive technical team with Microsoft training provided Competitive salary up to £32,000, plus benefits and certification funding Keywords 1st Line Support Engineer, First Line Support, IT Support Engineer, Service Desk Engineer, Helpdesk Engineer, Microsoft 365, Office 365, Active Directory, Windows, Mac, Troubleshooting, IT Technician, Endpoint, Customer Service, London

Senior FM Administrator | FM Service Provider | Sutton, South London | Full Time, PAYE. We are actively recruiting for a Senior FM Administrator to join a well established, successful FM Service Provider based in Sutton, South London. The company offer hard FM services, including Plumbing, HVAC, Gas, Carpentry, Roofing and Electrical maintenance works across a range of commercial clients/environments within the South of the UK. As the Maintenance Account Manage, you will take responsibility of the large, well established relationships that the business has in place with a large client account. As the Senior FM Administrator, you will be responsible for client communication, administrative support across your client account, arranging out of hours works, ensuring jobs are raised, updated and closed effictively, ensuring your account is compliant, assisting engineers working on your account with administrative duties. You will also work closely with other departments such as the Scheduling team/helpdesk, accounts and etc relating to your customers account. Employment Package: * Role: Senior FM Administrator * Base Salary: £29,000 - £35,000 (Dependant on experience) * Location: Sutton, South London (Full Time, Office Based) * Industry: Hard Services, Facilities Management (FM) / Maintenance. * Hours: Monday - Friday, 08:30am - 5:30pm. * Additional earnings available: Paid overtime / out of hours on-call (optional, not essential) - up to additional £10,000 per annum. * Free on-street parking surrounding the offices. * Casual dress code in the offices. * Genuine opportunity for career progression. * On the job, alongside company funded training and development where applicable. * Annual pay reviews. Requirements: * Must be competent at using general Microsoft and outlook applications: Word, Excel etc. * Able to commit to a full time, office based role Monday - Friday, 08:30am - 5:30pm. * Experience within a trade related service provider or similar is essential. * Experience working within fast paced, reactive environments is highly benefitical. * Experience using a CAFM system is essential. * Experience using Simpro or ProNett software would be highly beneficial but not essential. If you would be interested in this Maintenance Account Manager position then please apply today by submitting a full CV

Mobile Supervisor - Workplace Management Core Hours: Monday - Friday 8:00am - 17:00pm (Mobile coverage across London portfolio) Reporting To: Contract Delivery Manager (CDM) Location: Mobile role covering multiple JLL Workplace Management sites across London JLL Workplace Management is currently recruiting for an exciting Mobile Supervisor role covering our diverse portfolio of commercial properties across London. The successful candidate will be responsible for the day-to-day operation of pre-planned and reactive maintenance activities across multiple sites, including statutory compliance and reporting on issues identified through client consultants or insurers or CAFM platforms. The Mobile Supervisor will work closely with and contribute ideas to the CDM and deputise in their absence across the portfolio. Main Duties & Responsibilities Ensure that all JLL and Client Health and Safety policies and procedures are adhered to across all assigned sites, escalating conflicts to the CDM where necessary Support the Helpdesk Administrator in planning PPM labour including out-of-hours working, schedule reactive tasks and ensure effective completion of maintenance work across multiple locations through colleagues or sub-contractors Travel between assigned sites to provide on-ground supervision and technical support Ensure recommendations from servicing activities are captured and addressed across the portfolio Support the helpdesk administrator in work distribution to team members based on capability, capacity and geographic location Work to agreed quality systems, ensuring preventative and remedial actions are taken as outlined in the quality manual Provide technical support and mentoring to site-based teams Prepare quotations for additional works across multiple sites where required Supervise additional works ensuring full compliance with site-specific requirements Conduct regular site audits across assigned locations, ensuring exceptions are resolved promptly Ensure best purchasing practices using JLL's nominated suppliers Comply with JLL's Health, Safety and Environmental procedures as detailed in site-specific plans Provide PPM work coverage across sites during annual leave or sickness periods Deputise for TSM in KPI meetings and client interactions Attend monthly WIP meetings to understand financial aspects of contracts as part of career development Complete any other associated tasks or reasonable requests from the TSM Personal Aptitude, Experience & Qualifications Essential: Smart appearance and professional presentation Logical thinking approach to fault-finding situations Excellent interpersonal skills Strong written and verbal communication skills Ability to encourage team contribution while maintaining control Capable of working unsupervised across multiple locations Self-motivated with strong time management skills Adaptable and flexible approach to varying site requirements Customer-focused mindset Proactive and willing to volunteer assistance Engineering experience within building services Flexibility to travel across London portfolio Preferred: NVQ / C&G or equivalent in Electrical Engineering LVAP certification Previous experience in mobile/multi-site supervision Knowledge of commercial property maintenance Experience with computerised maintenance management systems This role offers excellent career development opportunities within JLL's growing Workplace Management division and exposure to a diverse range of commercial properties and clients across London. TPBN1_UKTJ

Office Administrator | Sutton, South London | £25-28K base salary | Full time, office based | High amounts of training and career progression available. We are currently recruiting for an Office Administrator to join our office team based in Sutton, South London. You will be working within the back office, operations of a well established, building services company, providing administrative support to their building maintenance and building projects team. The company offer Electrical, HVAC and Multi Trade maintenance & quoted project works across commercial environments. Dependant on position / department, your responsibilities / duties will be along the following lines. Duties: • Monitoring company email inbox, ensuring all emails are directed to the correct individuals within the business., • Receiving job requests from clients via email inbox and ensuring each job is raised on the company CAFM systems (database) and passed on to the right team., • Updating job notes on the company CAFM system (Simpro), • Providing health and safety and compliance documentation to maintenance and project works on the company CAFM system (RAMS, permits to work etc)., • Assisting Account Managers with administrative duties as and when required., • Working closely with the Helpdesk team who schedule engineers works. Employment Package: • Starting Base Salary: £25,000 - £28,000 per annum., • Status: Permanent, PAYE - Paid Monthly., • Location: Sutton - Full time office based role., • Hours: Monday - Friday, 08:30am - 5:30pm (Full time office based role)., • On the job training provided, external company funded courses provided., • Genuine career progression opportunities within 12 months of employment., • Provided: company pension, 29 days annual leave etc., • Free on-street parking around the offices., • Casual dress code in the offices., • Friendly, welcoming, office environment., • Regular performance based pay reviews. Requirements: • Must be comfortable using basic excel software such as teams, excel etc., • Experience within an administrative role in an office environment previously would be highly beneficial., • Experience within Building Services / Maintenance / Construction / Property Services industries would be highly beneficial but not essential., • Experience using a CAFM system would be highly beneficial - especially Simrpo or ProNett. If you would be interested in this office Administrator role and would like to discuss further then please apply today by submitting a full CV

Helpdesk Administrator - Mechanical & Electrical Permanent basis Based in Romford Office based 5 days a week £30K Annual Salary Responsibilities: Compliance & Reporting * Ensure compliance with company procedures and industry regulations, generating performance and SLA reports for management review. Client & Team Communication * Maintain clear and professional communication with clients, service teams, and subcontractors, providing regular updates on service progress and issue resolution. Database & Record Management * Maintain accurate and up-to-date records of service requests, work orders, maintenance logs, and compliance documentation in relevant systems. Helpdesk Support & Issue Resolution * Act as the first point of contact for clients, logging and managing incoming service requests, queries, and complaints via phone, email, and service portals. Process Improvement & Support * Contribute to continuous improvement initiatives by identifying process inefficiencies, suggesting improvements, and supporting system updates or upgrades. Scheduling & Resource Coordination * Schedule planned maintenance, emergency repairs, and engineer visits, ensuring optimal resource allocation for field teams and subcontractors. Work Order Management * Create, assign, and monitor work orders, ensuring that maintenance and service requests are prioritised, scheduled, and completed within agreed service-level agreements (SLAs). Ideally must have : Previous experience in a busy construction environment. Also previous experience using the CAFM System

Lead Contract Support- Facilities Management City of London £38,000 +package Job Purpose Reporting to the Contract Manager you will be working within the administrative support team. As Lead Contract Support Administrator, you will provide day to day support for all operational, commercial and financial aspects of a portfolio of buildings that from our customers estate. In addition to the site-specific delivery, you will also be required to support the central functions with month end and end of financial year deadlines and reporting. The role also requires the support and delivery on the demised contracts and including assisting with raising contracts and invoicing extra works. Main Duties • Work closely with the central commercial team and Contract Manager to gain a full understanding of the contractual obligations from ourselves and the customer, • A good understanding of contract costing processes / Ability to assist the team in raising supplementary demise contracts using a pre-defined process., • Work closely with the Central Finance Business partner and Contract Manager to support all aspects of the company and customer financial processes relating to the contract and coordinate any additional costs as necessary relating to suppliers or subcontractors., • Assist with compiling, control and monitoring of budgets., • A Good financial understanding of accrual, deferrals, P&L, mark up and margin., • Experience in Debt and WIP management, • Raising Purchase Orders for Sub-contractor renewals and materials, • Raising extra works quotations, • Raising Invoices to the client, • Reviewing supplier invoices and processing/ approving for payment - attention to details to make sure any queries are picked up and resolved., • Raising POs - cannot be a processor. They need to make sure they understand what they are raising the PO for (to a point) so they can ensure raised for right reasons and allocated to correct contract / budget / or challenge if should be chargeable., • Familiar work renewals process - subbie, • Assist as necessary with general Admin operations., • Maintaining all necessary electronic and paper records, • Develop / Deliver and upkeep the existing Senior Managers Reports., • Maintain and own a small number of demise contract monthly reports, • Assist when necessary with helpdesk cover including PPM / timesheet tasks, • Working to customer driven deadlines., • Ensure PPMs, Helpdesk tasks and timesheets are completed by the team in a timely manner to meet internal and customer deadlines, • Using the companies system Concept Evolution (good understanding of this is desirable), • Raise reactive tasks following Service completion / Sub-Contractor maintenance works, • Raising Supplier / Sub-contractor PO’s for submitting to engineers and suppliers., • Maintaining and updating the company BU Quote Log once the instruction to proceed has been received and the task has been raised in Concept, • Carry out invoicing processes in line with contractual payment terms to ensure all chargeable works carried out are captured and submitted for invoicing in a timely and accurate manner, • supporting the management team in resolving operational difficulties, • Take responsibility for your own learning and development activities supported by your line manager and the Performance & Development Review

Junior Administrator Location: Sevenoaks Salary: £20,800 - £25,400 (NMW age dependent) + package + pension A well-established hard services provider within facilities maintenance is looking for a Junior Administrator to join their growing team in Sevenoaks. This is an excellent opportunity for someone looking to gain hands-on experience across multiple areas of the business, including Helpdesk, Sales, and Accounts. You will support Contract Managers, HVAC service engineers, and building maintenance engineers while delivering a high-quality service to clients. Key Responsibilities: Using Microsoft Office packages daily Managing and responding to incoming emails promptly Day-to-day management of engineers' diaries and schedules Handling incoming client requests Dealing with customer queries, complaints, and problem-solving Supporting engineers with day-to-day issues Working both independently and as part of a team Requirements: Some previous administrative experience preferred Willingness to learn - full training provided Strong communication and organisational skills Ability to use own initiative Must live within a commutable distance to Sevenoaks Contact Nikki on (url removed) the specialist recruitment agency and business within HVAC, M&E and Utilities. Tech-people are the leading recruitment business and agency within M&E and Construction We are committed to attracting and providing a diverse workforce that reflects the communities in which our clients and stakeholders operate, helping to facilitate an environment that enables everyone to fulfil their potential

Administrator- Accreditation Unit Our client is seeking an individual with exceptional Administrator/Coordinator We are looking for an enthusiastic individual to join their team as a Accreditation Unit Administrator - On a Temp-Perm Basis Regents Park- Hybrid working. 15.50 an hour Perm £25,958 starting immediately Previous experience within a similar and fast paced administrative position would be essential. This role is a temp -Perm Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their London Office; Regents Park What will you be doing? Assist clinicians with enquiries relating to certification and/or accreditation, making clear the benefits of certification/ accreditation. Organise accreditation assessments and process applications and results. Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately. Assist team with administrative duties relating to quality improvement projects. Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, assisting users to navigate various web tools, resetting passwords and/or setting up new users. Contribute to writing website copy, guidance materials and blogs. Minute taking at governance meetings. Proactively work with clinical leads in reviewing and closing actions after each governance meeting. You will need: Essential Customer service experience. Experience in handling customer queries, both written and verbal. Experience of assisting with the planning and coordination of effective meetings and events. Experience of working on committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Experience in analysing data to produce reports using Microsoft Office Experience of working on multiple projects or workstreams at one time. Desirable Experience of administration in a healthcare or related context. Experience in digital communication and working with social media

I am working on behalf of a leading building services and facilities contractor delivering maintenance and aftercare support across commercial, residential and public sector clients. Due to continued growth within their Aftercare division, they are looking to appoint a Help Desk Administrator to join their team based in Romford. This role sits within a small administration team and reports directly to the Aftercare Project Manager. As a Help Desk Administrator, you will provide front-line support to both internal teams and external clients, playing a key role in ensuring service requests are logged, tracked and resolved efficiently. With the division targeting £5m turnover over the next 12 months, this is an excellent opportunity to join a rapidly expanding team and contribute to a fast paced, customer focused operation. The role is well suited to someone who is highly organised, confident in communication and motivated by delivering excellent service within a busy office environment. Key Responsibilities • Act as the first point of contact for help desk queries via phone, email and support systems., • Log, track and update service requests accurately., • Maintain regular contact with engineers, coordinating attendance, tracking progress and relaying updates to clients and internal teams., • Monitor job status from issue through to completion, ensuring works are progressed and closed out efficiently., • Liaise with internal departments and external contractors to support timely resolution of aftercare issues., • Provide general administrative support, including data entry, filing, reporting and document preparation., • Assist with scheduling appointments and updating job trackers and spreadsheets., • Produce updates and reports for the Aftercare Project Manager as required. Candidate Profile/Essential Requirements • Strong organisational and time management skills., • Excellent verbal and written communication skills., • Professional telephone manner with confident customer service approach., • Proficiency in Microsoft Office (Outlook, Word, Excel)., • Ability to prioritise and manage multiple tasks in a fast-paced environment

Facilities Administrator – BR6 8ND £14.00 – £15.00 per hour | 40 hours per week | PAYE We’re looking for a proactive Facilities Administrator / Co-Ordinator to join our team for a 6-month contract with the potential to become permanent. Hours: Monday – Friday, 8:00am – 5:00pm (1-hour unpaid lunch) Key Responsibilities: Coordinate day-to-day facilities tasks Manage helpdesk and CAFM system entries Support general administrative duties See full job description for all tasks Key Skills & Requirements: Solid administrative experience (or entry-level exposure to CAFM) Basic DBS required Knowledge of CAFM systems (Maximo ideal) Microsoft Office (Excel, Word, Outlook) Helpdesk experience beneficial Apply now with your up-to-date CV for the Facilities Administrator position

Help Desk Administrator – Twickenham - Ongoing Temporary (Immediate Start/Weekend Nights) Location: Twickenham Hourly Pay Rate: £23.00p/h Via Umbrella Hours of Work: Saturday & Sunday 7pm - 7pm (Night Shifts) A World Leading Service provider who operates on an international scale is looking for a Help Desk Administrator based in Twickenham area working for a busy hospital environment. This role is for covering long term sickness and are looking for candidates that want Weekend Work. They must have experience in working on the helpdesk before using CAFM experience and dealt with planning reactive. Key responsibilities: * Handling telephone and email queries from clients and engineers on outstanding and ongoing work orders. * Raising jobs and closing jobs on the CAFM system * Categorising and resourcing the correct engineer based on skills and proximity to work location. * Contacting other branch members with regard to queries on purchase orders, thresholds and call-out responses. * Recording reactive maintenance calls onto a computerised system. * Working on the internal system and clients throughout the day. * Cover Holiday/Sickness for colleagues * Assist other team members when required. * Ensure accurate and timely allocation of work requests from clients to meet service level agreements. * Processing invoices and raising purchase orders. * Working to tight deadlines and targets provided my management in accordance with contract requirements. * Any other duties requested by the Helpdesk Manager. Key Requirements: * Must have Basic DBS Check since its a hospital environment * Must have FM and Helpdesk experience * Strong organisation skills. * Can work well in a large team and can also Multi-task * Previous experience in client facing role * Confident with numbers as you will be prepping and carrying out the billing on a weekly and monthly basis to the client. * Experience in accounting or finance will be an advantage. * Confident with Excel * Must be able to demonstrate a strong sense of customer focus * Self-motivated and systematic. * Results/task orientated attention to detail and accuracy. * Excellent time management and organisation skills. If this role would be of any interest then please do apply for the role below

Would you like to work for a large, global business with fantastic opportunities for progression? Do you have some previous HR experience that you can bring to your next employer? Are you interested in a hybrid working role and able to work in the Watford area 2-3 days per week? We are recruiting for a HR Shared Services Coordinator to work for a market leading business with the role providing first line response to employees across the UK. Salary up to £32,000 + excellent benefits Role overview: Act as the first point of contact for employees on a wide range of HR issues including benefits and policies Respond to queries through HR helpdesk system in line with company values and acting in accordance with relevant and best HR practice. Work closely with other teams such as our HR Business Partners, HR Data specialists, Payroll, Pension, Occupational Health, Car Fleet, Resourcing and Rewards & Benefits teams. Create relevant documentation in an accurate and timely manner in line with HR procedures. Manage the full new starter and on-boarding process from through the recruitment portal Generate contracts, co-ordinate with other teams to ensure all Right to Work documentation is obtained, References are received, and DBS checks are carried out as appropriate to the role. Record employee absences Coordinate the company's family friendly processes. Process any changes to employee's rewards and benefits packages including their terms and conditions of employment. Participate in projects as requested including continuous improvement to the service on offer Ensure all activities are carried out in line with UK legislation including GDPR. Candidate requirements: Some previous experience within an HR environment is essential Candidates MUST be based within a reasonable commute of Watford Experience handling Hr queries Experience of working in an environment where tasks can change, often at short notice Experience of all MS Office packages in particular Word, Outlook and Excel Think Human Resources is the HR division of Think Specialist Recruitment, an independently owned recruitment business. The HR division is responsible for recruiting permanent, temporary and contract roles within the field of Human Resources including; HR Administrator, HR Assistant, HR Advisor, HR Business Partner, HR Manager, Head of HR, Employee Relations, talent, internal recruitment, Learning and Development, Compensation and Benefits/Reward and Recognition