Helpdesk administrator jobs in SalisburyCrear alertas

Join agrowing organisationwhere you'll lead a passionate team and be part of an innovative company on the rise! Service & Technical Coordinator Andover, Hampshire Full-time, Permanent £ 26,000 to £30,000 per annumDOE 40 hrs per week - 8.30am - 5pm, Monday to Friday The role is listed as office-based; however, hybrid working may be considered for the right candidate. About the Role We are looking for a proactive and organised Service and Technical Coordinator to join our dynamic and growing team. This role is central to delivering a professional customer experience while supporting the day-to-day operations of our Service Department. You will work closely with customers, suppliers, engineers, and the Service Manager to manage warranty enquiries, coordinate service jobs, troubleshoot issues remotely, and assist with spare parts and inventory tasks. The role blends customer service, technical problem-solving, and service administration. Ideal for someone who enjoys variety and responsibility. Experience in the catering equipment, engineering, or service sectoris an advantage, but we welcome applicants with strong transferable skills. Key Responsibilities Handle warranty enquiries (both internal and external), logging and tracking cases through to completion. Provide soft servicingand remote troubleshooting to resolve customer issues without the need for an engineer visit. Assist the Service Manager with daily coordination, reporting, and workflow management. Log service jobs, schedule engineer attendance when required, and maintain accurate customer updates. Prepare quotes for repairs and spare parts; raise purchase orders and monitor supplier deliveries. Support spare parts inventory, including stock checks, ordering, and liaising with suppliers. Respond promptly and professionally to customer enquiries via phone and email. Help ensure smooth and efficient service operations by maintaining clear, organised records and communication. Ideal Candidate Experience in a customer service, service administration, warranty, or technical supportrole. A background or interest in engineering/equipment servicing is highly desirable. Excellent communication skills with a friendly, confident telephone manner. Strong organisational skills with excellent attention to detail. Ability to troubleshoot and problem-solve logically and confidently. Comfortable using Microsoft Office, CRM platforms, and general IT systems. Reliable, consistent, and able to manage multiple tasks in a busy environment. A proactive team player who takes ownership and works well under pressure. About the Company We are a leading trade-only supplier of high-quality commercial equipment for the hospitality, catering, and retail sectors. Covering refrigeration, laundry, warewashing, and more. Based in Andover, Hampshire, we pride ourselves on friendly service, specialist knowledge, and dependable support for our nationwide customers. With a team of around 20 people, were a supportive and welcoming company with low staff turnover and a focus on long-term growth. The future of the company Weve undergone significant positive change, investing heavily in new technology and building a solid foundation for our 3-year growth plan. We operate in a competitive marketplace, and delivering exceptional service is a key part of how we stand out. This role contributes directly to that mission. Whats in it for you? No weekend work or shift work Career progression Free on-site car parking 20 days holiday, plus bank holidays Christmas close (3 days holiday will be used for this) Relaxed and friendly environment Smart casual dress in the office Small, welcoming team where youre valued as an individual We are proud to be an equal opportunities employer and welcome applications from candidates of all backgrounds. Diversity strengthens our business and drives innovation. How to apply for the role: If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include: Customer Service Administrator, Service Coordinator, Technical Support Coordinator, Warranty Administrator, Service Desk Advisor, Customer Support Technician, Engineering Administrator, Helpdesk Coordinator, Service Operations Assistant, Parts Coordinator, Repairs Coordinator, Client Support Advisor, Field Service Administrator, Service Planner, Customer Care Executive, Service Scheduler, Technical Customer Service Advisor. TPBN1_UKTJ

Property Maintenance Helpdesk Administrator. We are looking for an excellent communicator with sound administrative skills and experience to join the helpdesk team, in processing and monitoring repairs to Nacro’s properties, liaising with Nacro’s operational teams, its contractors and third‑pa

Role & Responsibilities of the Helpdesk Customer Administrator:. About You as the Helpdesk Customer Administrator:. This role would be suitable for: customer service, call centre, helpdesk, contracts administrator, office manager etc.

Due to continued growth within their Aftercare division, they are looking to appoint a Help Desk Administrator to join their team based in Romford. As a Help Desk Administrator, you will provide front-line support to both internal teams and external clients, playing a key role in ensuring service re

A leading construction company based in the UK is seeking a candidate for an administrative role to manage Helpdesk calls, support CAFM systems, and generate reports.

A leading FM provider in Battersea, London, seeks a Helpdesk Administrator to support their operations.

The Helpdesk Administrator plays a key role in supporting the Contract Support team, Maintenance Manager, Engineers, and external stakeholders by ensuring timely and accurate processing of documentation and providing exceptional service to clients and internal teams. Act as the main point of contact

Helpdesk Administrator - Mechanical & Electrical. Helpdesk Support & Issue Resolution – Act as the first point of contact for clients, logging and managing incoming service requests, queries, and complaints via phone, email, and service portals.

A global leader in facility management is seeking a Helpdesk Administrator in London.

CBW has an exciting new opportunity for a Helpdesk Administrator to join a leading FM company on a Temp to Perm basis. Helpdesk Administrator - FM Provider - Battersea, London - Up to £30,000 per annum. Are you an experienced FM administrator looking for a new challenge? Are you looking to broaden

Property Maintenance Helpdesk Administrator. We have an exciting new opportunity to join Nacro’s national Property Maintenance Helpdesk Team in Derby to contribute to the delivery of efficient and effective repairs and maintenance service across Nacro’s property portfolio. We are looking for an

A recruitment agency is looking for a Helpdesk Administrator in Basingstoke.

Are you ready to take the next step in your career? We are seeking a dedicated Maintenance Helpdesk Administrator to join our client's dynamic team in Romford, Essex, specialising in providing top‑notch maintenance services in the construction industry. As a Maintenance Helpdesk Administrator, you

A construction service provider based in Romford is seeking a Helpdesk Administrator to join their team on a permanent basis.

Co ordinating reactive and planned electrical and mechanical maintenance, diary management and updating our clients Coins CAFM system.Act as the first point of contact for clients, logging and managing service requests, queries, and complaints.Create, schedule, assign, and monitor work orders, ensur

Handle Helpdesk calls via Cisco phone system efficiently.

A recruiting agency is seeking a Helpdesk Customer Administrator in Braunstone, Leicestershire.

TClarke are seeking an experienced Helpdesk Administrator in Derby. The candidate will join The Gym Group Contract to provide support and assistance to our Helpdesk team.

If you're a Helpdesk/Switchboard Administrator with experience in a busy construction environment, APPLY NOW!. Helpdesk Administrator/Coordinator. We are currently recruiting for a Helpdesk Administrator/Coordinator to join a busy and well-established building services operation based in Romford.