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We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Description We’re looking for a Staff Software Engineer to help shape and build the shared engineering capabilities that underpin Our Future Health’s data platforms. This is an opportunity to combine hands-on software engineering with Staff level technical leadership, working on large-scale data systems and reusable tooling while helping multiple engineering teams solve complex problems effectively. Our Future Health is an ambitious collaboration between the public, charity and private sectors, designed to help people live healthier lives for longer through better prevention, earlier detection and improved treatment of diseases. We will speed up the discovery of new methods of early disease detection, and the evaluation of new diagnostic tools, to help identify and treat diseases early, when outcomes are usually better. With over 2.7M volunteers across the UK, we’re now the world’s biggest health research programme of its kind, and our volunteer group is also more diverse than other, similar health research programmes. Technology and data are central to our mission. Our systems power web sites, clinics across the UK, secure analytics and research systems, and pipelines that process highly sensitive health and genetic data, and we are continuing to grow our engineering capability to support this ambition. Our Data Product squads build and operate the technology that enables us to process and use large volumes of health and research data. As our engineering organisation evolves, we’re looking for a Staff Software Engineer who can help us build scalable, reusable engineering capabilities that can be shared across these teams. Essential Duties and Responsibilities Day to day work will vary depending on what your focus is at that time, but will include things like: • Guiding the technical decisions the team makes alongside the squad’s product manager and engineering manager (EM)., • Represent technology/architecture/engineering in cross-functional project teams throughout a project’s lifecycle (from ideation to implementation). Work within the team to identify optimal solutions for challenges, communicate them outwards to stakeholders and work with others to implement them., • Work with the Head of Data Engineering and your peer Staff/Lead Engineers to act as a guiding mind for the engineering/architecture in your business area. Identify areas for improvement and work with other leaders to implement., • Lead decision-making on critical technical strategy and implementations which affect your business area., • Identify opportunities for and then carry out specific pieces of high-impact hands-on work where it makes sense., • Work with partners and suppliers to integrate their systems with Our Future Health’s., • Support your colleagues with pairing, peer reviews, coaching, discussion, and other collaborative activities that help everyone reach high standards and result in the delivery of high-quality software products., • Participate in live operations support rotations that monitor live systems and quickly and effectively react to potential incidents and provide support to operations teams such as customer support. This could include being part of an out of hours on-call rotation., • Anticipate problems that could occur with pipelines and take action to prevent them. Identify and describe problems when they occur and be able to develop solutions that address them for the short and long term., • Keep abreast of best practice in software engineering across industry, research and Government, and identify opportunities to bring these into Our Future Health. Requirements We welcome applications from all who may not feel they match the full criteria, so if you have most of the below, we'd like to hear from you: Technical Skills • You have led the architectural design of systems., • Highly proficient in cloud engineering (preferably in Azure; AWS and GCP), • Demonstrable knowledge and experience in building solutions centred around moving and processing large amounts of data at pace and scale, using cloud-native technologies such as Kubernetes, Helm and Docker. Experience with storing, searching and filtering large scale data., • Highly proficient working with Infrastructure as Code (Terraform, Ansible), • Highly proficient in Python. Experience in orchestration tools like Dagster, Prefect and Airflow are advantageous., • Experience with Spark, Databricks, data lakes/lakehouses., • Knowledge of good data modelling and design patterns; in-depth knowledge of relational databases (e.g. PostgreSQL) and familiarity other types of data store (blob, document, graph)., • Highly proficient in modern, agile development practices like code review, TDD, CI/CD and pairing using tools like Git and GitHub., • Experience in operationally managing software components/service once live, including: observability best practises, logging best practises, error reporting, debugging and live incident management. Experience using tools such as Grafana, Prometheus, New Relic etc., • Experience of working with sensitive personal data., • Experience working with a health data (genetic data, clinical data, NHS data) is advantegeous. In particular, any knowledge and experience of FHIR and health data models (OMOP, PCORnet, i2b2, CDISC) would be advantageous. Competencies • Experience working in/with cross-functional teams consisting of engineers, product, UX and non-technical stakeholders., • Proven ability to communicate with stakeholders and audiences at different levels., • Understanding of the importance of operational, security and legal factors when designing solutions, with the ability to articulate trade-offs and make informed decisions around design and technology choices., • Experience working in small, growing organisations with a high degree of ambiguity, where flexibility is valued., • Strong understanding of software quality principles and practices., • Experience in mentoring and coaching less experienced engineers., • Comfortable in facilitating technical discussions, encouraging collaboration and providing direction. Why join us? You’ll be joining at an interesting point in the evolution of our Data Engineering organisation. We’re looking at how shared tooling and engineering capabilities should work across our Data Product squads, which means there’s an opportunity to influence how we design and build these systems rather than simply inheriting an established model. You’ll work on genuinely challenging engineering problems involving large volumes of sensitive health data, while collaborating with engineers, data specialists and architects across the organisation. The role combines hands-on engineering with Staff level influence, helping teams make good technical decisions, developing other engineers and improving how we build software across the wider area. We’re looking for someone pragmatic, collaborative and comfortable working through ambiguity. You’ll have strong technical opinions, but know when to adapt them; you’ll care about engineering quality without over-engineering solutions; and you’ll be comfortable influencing people without relying on authority. Healthcare experience isn’t essential, but an interest in our mission is. It’s an opportunity to apply your engineering experience to technology that ultimately supports health research at an unprecedented scale. Hiring process We feel hiring should be transparent and give you a real sense for what Our Future Health is like. Here's what you can expect: • Initial chat with our Talent team (30 min) to get to know each other, discuss the role, and answer any questions you have., • 1st interview with our Head of Data Engineering (30 min) - this is an opportunity to learn more about each other and align on role expectations., • Technical interview with 2-3 members from our engineering team (60 min). This will include a short task you’ll need to prepare in advance of the interview and is designed to get a sense for how you'd approach the real-world responsibilities of this role., • Final stage competency interview (60 min) with a small cross-functional panel of your potential new colleagues. This will focus on how you collaborate, work with stakeholders, and navigate ambiguity and challenges in real-world projects. Benefits • Competitive base salary from £105,000 per annum, • Generous Pension Scheme – We invest in your future with employer contributions of up to 12%, • 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you, • Enhanced Parental Leave – Supporting you during life’s biggest moments, • Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice, • Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice, • EV Scheme – Save up to 40% on a brand new electric vehicle all-inclusive package through salary sacrifice, • £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!, • Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family, • A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements You may work remotely from anywhere within the UK, with occasional travel to London. We recommend you apply as soon as possible as occasionally due to high volumes of applications, we need to close our postings early. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at talent@ourfuturehealth.org.uk

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

About the role Salary £27,500 per year [pro rata], plus 34 days leave (rising to 39) and health cash plan worth over £1140 Home, a place where you belong Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We're brilliant at what we do, and we look after each other just as much as we support our customers. If you've ever felt like just a number in your current job, this could be the change you've been waiting for. You'll help people with complex needs live more independently, where no two days are the same. One moment you're helping someone take a big step towards their goals, the next you're supporting them through life's everyday ups and downs. What you'll do • Lead support planning and coordinate our Support Workers to deliver person-centred support • Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads • Support Customers with daily tasks like budgeting, cooking and attending appointments • Work with multi-agency teams to safeguard and empower our customers • Help customers build independence and prepare for their move-on into the community Why join us This is more than a job – it's a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you'll make a real difference every day! If you're ready to leave behind the ordinary, do something that really matters. Be part of one of the UK's Great Places to Work! We can't offer a CoS for this role You have • Passion and experience in supporting others ideally in a supported housing setting • Level 3 Diploma in Care or equivalent experience (or are willing to work towards it) • Experience assessing referrals and coordinating support • The ability to work under your own initiative, remain calm under pressure and have a resilient approach Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits • You'll work a Monday to Friday rota covering early shifts (8:00am to 4:00pm) and late shifts (2:00pm to 10:00pm), with two weekends worked per month. • Permanent, part time (34.5 hpw) • You need an Enhanced with barring list (we pay) What's in it for you? • 34 days leave, rising to 39 (this includes bank holidays and a “me day”) • Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more • Matching pension contribution (up to 7% and life insurance of 3x basic salary) • Instant pay access with Stream • 800+ discounts on shops, holidays, days out, tech and more Finally For reasonable adjustments email . Roles can close early, so don't delay applying. If you can't see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us. TPBN1_UKTJ

Senior Occupational Therapist When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Position : Senior Occupational Therapist Care home : Hylton Grange (Sunderland), Tees Grange (Stockton-on-Tees), Laurel Place (Bishop Auckland), Tyne Grange (Newcastle upon Tyne) Location : Multisite covering four services across the North East region Contract type : Full time, 40 hours per week - Monday - Friday Rate : £41,030 per annum Are you an experienced Occupational Therapist with a positive and can-do attitude? Are you a positive and encouraging people person who loves to see people making progress?… Join us as your new Senior Occupational Therapist working across four complex care services in the North East As a Senior Occupational Therapist with us, you'll support our residents with a high-quality occupational therapy service throughout their journey with us. You'll play a key role in empowering them and maximising their independence. You'll lead and supervise Junior Therapists or Therapy Assistants across the homes you support to ensure delivery of evidence-based, high quality therapy and rehabilitation. You'll build relationships with the people you support, and see the progress they make through ongoing care, which is extremely rewarding. About Exemplar Health Care Exemplar Health Care is a leading provider of nursing care for adults living with a range of complex needs. Our homes support adults living with complex needs, including brain injuries, dementia, mental health conditions, neuro-disabilities and physical disabilities. Across all of our homes, one thing remains the same - our Occupational Therapists play a vital role in empowering people to live their best lives! As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress. About the role Our Occupational Therapists provide specialist assessments, clinical diagnoses and interventions to help people overcome the challenges they face with completing everyday tasks and activities. You'll work as part of a wider Clinical Team to create person-centred care and rehabilitation plans that maintain and build people's abilities, support them to achieve their goals and evaluate their outcomes. No two days will ever be the same, but your day-to-day responsibilities will include: being responsible for a clinical caseload working alongside the people we support, their loved ones and professionals to develop and deliver person-centred occupational therapy interventions collaborating closely with the Therapy Team (Physiotherapist, Therapy Assistant and Activities Coordinators) being responsible for a clinical caseload carrying out assessments maintaining accurate records for people receiving occupational therapies promoting choice, dignity and independence. About you Above all, you're someone who identifies with our values of fun, integrity, responsiveness, success and teamwork. You're also someone who has: a thorough understanding of occupational therapy best practice the ability to demonstrate an excellent range of occupational therapy interventions and treatments a kind and caring approach a sense of humour and fun a positive , can-do attitude lots of enthusiasm to encourage and motivate others creative thinking and sound organisational skills great listening and communication skills. You'll put people at the heart of everything you do. To apply for this role, you must have a BSc or MSc in Occupational Therapy and be HCPC registered. What we offer We offer great rewards and perks including: regular supervision, peer support, learning opportunities and career prospects retail and lifestyle discounts free DBS check 24/7 counselling and support Blue Light Card eligibility. How to apply Sound good? We'd love to hear from you. Click the button to ‘APPLY NOW'. Please note, this role is not eligible for sponsorship. Candidates without an existing visa or right to work in the UK are unlikely to be suitable for the post. TPBN1_UKTJ

What inspired you to become a nurse? Was it the desire to make a real difference through Kind Care? What inspired you to become a nurse? Was it the desire to make a real difference through Kind Care? Or the drive to keep learning and growing in a profession that’s always evolving — working side by side with multi-disciplinary teams? Whatever your reason for choosing care, at HC-One – The Kind Care Company – we offer a career where your compassion and dedication are truly valued. Whether you’re an experienced registered nurse or looking for a new and meaningful direction, working in a care home environment can be incredibly fulfilling. It’s a role that reflects the true heart of nursing — combining clinical expertise with the opportunity to form genuine, lasting connections with Residents and their families. We’re looking for kind, compassionate nurses to join our committed care home teams. In return, we offer competitive, experience-based pay and an attractive package of rewarding benefits. As a Registered Nurse at HC-One, you will build on your existing skill set, practicing in a nurse-led environment, developing complex decision making and collaborative skills - to name but a few! You will make a difference to our Residents at a time of their life when they may feel the most vulnerable, and they will look to you to guide and support them in life-changing decisions, which is a humbling and unbelievably rewarding part of the role. You will be a Registered Nurse with at least 12 months experience in Health or Social Care a valid Pin number and will understand your commitment to your profession through the standards of practice set by the NMC. You will have a passion to mentor and share your knowledge with your Colleagues, along with providing support as a practice supervisor and assessor to students. You will understand the importance of effective communication, both verbally and written, and role model professional behaviours. You will advocate and deliver a person-centred approach to care for the people living in our care home and their families. Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken. At HC-One, kindness is more than a word—it’s a way of life. We believe that caring for people means caring about what matters most to them, so we can support them to live their best possible lives. To Provide The Kindest Possible Care, Everyone At HC-One Brings And Nurtures Five Key Qualities—what We Call Kindness The HC-One Way: • We are curious—asking questions, seeking to understand., • We are compassionate—walking in the shoes of others., • We are creative—finding practical ways to make things happen., • We are courageous—supporting residents to live the life they choose., • And we are dependable—people can always count on us. We champion inclusivity, fostering a workplace where everyone feels valued, respected, and empowered to be themselves. Our diverse workforce helps us learn from one another and better reflect the communities we serve. We welcome applicants from all backgrounds into our HC-One family and prioritise inclusive working practices across everything we do. We are also enhancing the way we support residents through digital care planning. This technology is helping us streamline care, improve outcomes, and make daily tasks more efficient. As we continue to grow our digital capabilities, we’re looking for team members who are comfortable with technology—or open to learning. You'll be supported every step of the way. We care about our colleagues and are committed to supporting your personal and professional development. From the moment you receive a job offer, we aim for the quickest possible turnaround to get you started, with full support every step of the way. With clear career pathways, continuous professional development, and postgraduate programmes, HC-One will invest in your growth—opening up opportunities at regional and national levels. We are only able to consider applications from individuals who already have the full right to work in the UK. Unfortunately, we cannot offer sponsorship or accept applications from those on a time-limited visa. Applications that do not meet this criteria will not be progressed. Are you ready to start your rewarding journey as a Registered Nurse at one of our HC-One care homes? We are here to support you through every step of your career and are committed to providing you with a quick and clear process from offering you a position to your very first working day. To compliment your salary, we offer paid NMC PIN renewal and access to a huge variety of benefits and services to support your physical and psychological wellbeing. Benefits Include: • P aid Enhanced DBS/PVG, • Pay rate is subject to experience and qualifications, • Free uniform, • Homemade meals whilst on shift, • Company pension scheme, • 28 days annual leave inclusive of bank holidays (contract dependent), • Group life Assurance cover, • Wagestream - financial wellbeing and flexible access to pay as you need it, • Award-winning learning and development opportunities, with dedicated support to achieve additional qualifications., • GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16., • An opportunity to learn from experienced Colleagues as part of an outstanding and committed team., • Colleague discounts – access to over 1600 high street discounts including carefully selected discount partners., • Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their families access to 24/7 365 support for a whole range of issues including physical, mental, and financial issues. Not Specified Not Specified #J-18808-Ljbffr

Salary £27,500 per annum plus health cash plan worth over £1140 Home, a place where you belong Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for. You’ll help people with complex mental health needs, learning difficulties or dual diagnosis live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs. • Lead support planning and coordinate our Support Workers to deliver person-centred support, • Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads, • Support Customers with daily tasks like budgeting, cooking and attending appointments, • Work with multi-agency teams to safeguard and empower our customers, • Help customers build independence and prepare for their move-on into the community This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role • Passion and experience in supporting others ideally in a supported housing setting, • Level 3 Diploma in Care or equivalent experience (or are willing to work towards it), • Experience assessing referrals and coordinating support, • The ability to work under your own initiative, remain calm under pressure and have a resilient approach We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! • Working 37.5 hpw Monday to Friday 9am - 5pm with some flexibility required on occasion, • Potential to work between Monday and Sunday 8am - 8pm depending on service needs and growth, • This is a community based role with support being delivered in our customers homes across Sunderland, • We do have regular team meetings and anchor days to collaborate, • You need an Enhanced with barring list (we pay), • A vehicle insured for business use (and a license!), we’ll pay for any business mileage, • Up to 34 days leave, rising to 39 (this includes bank holidays and a "me day"), • Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more, • Matching pension contribution (up to 7% and life insurance of 3x basic salary), • Instant pay access with Stream, • 800+ discounts on shops, holidays, days out, tech and more For reasonable adjustments email . Proud member of the Disability Confident employer scheme £26,300 to £26,425 per year Home Group Limited North Shields, Tyne-Tees On-site Permanent Part time £27,500 to £28,300 per year Home Group Limited Sunderland, Tyne-Tees On-site Permanent Full time Huws Gray Permanent Full time Browse more jobs #J-18808-Ljbffr

Location: Borehamwood Contract: 12 hours per week Pay: £16.00 per hour on weekdays and £18.00 per hour at weekends Working within this family home, you will support two fabulous children aged 10 and 7. E and L live at home in Borehamwood with Mum, Dad and their pet dog. They are loving, engaging children who enjoy being around people and listening to music. L particularly enjoys watching Hey Duggee and Peppa Pig on the iPad. Both children enjoy swimming and hydrotherapy at school, visiting the farm and spending time in the school sensory room. They also have a family dog who E loves helping to walk and care for. L is a loving, strong-minded and happy young boy who communicates non-verbally through sounds, facial expressions and body language. He enjoys cause-and-effect toys and other activities involving coordination. E is strong-minded, determined and full of energy. She communicates verbally and through body language. E enjoys visiting the farm and has lots of role-play activities in her room, which she enjoys playing with. The family requires support for three after-school sessions each week and one weekend daytime session. E and L’s daily routines include personal care, observations and completing their therapy programmes. Previous experience working with children with complex behavioural presentations would be ideal due to E and L’s sensory and emotional needs. Experience supporting with incontinence management and pad changes would also be beneficial. Above all, your personality, passion and commitment to supporting the children are the most important qualities. • Three shifts between Monday and Friday, • 3:45pm–6:45pm, • Saturday, • 10:00am–4:00pm Additional hours are available during the school holidays. If you have experience working with children with complex emotional needs and are passionate about making a positive difference, this could be the perfect role for you. • Positive and calm, • Patient and intuitive, • Passionate about supporting children, • Committed to helping E and L with all aspects of their lives Due to a genuine occupational requirement, this role is open to female applicants only. You will receive excellent individualised training, supervision and ongoing support. This is a fantastic opportunity to develop new skills while working closely with experienced professionals and the children’s parents. • Weekday daytime: £16.00 per hour You may already be working as a Children’s Support Worker, Care Assistant, Personal Assistant or Learning Disability Support Worker. You may instead be a Higher Level Teaching Assistant (HLTA), Teaching Assistant (TA) or SEN Teaching Assistant with experience supporting children with special educational needs. As most of the hours are after school, this opportunity could fit particularly well alongside an existing education-based role. Alternatively, you might have experience in childcare, home care or supporting children with physical disabilities, complex needs or challenging behaviour. Whatever your current job title, if you are compassionate, dependable and passionate about helping children with additional needs enjoy fulfilling lives, we would love to hear from you. Ceredigion County Council Direct Payment Support Service Ceredigion County Council Direct Payment Support Service #J-18808-Ljbffr