Hospital front desk jobs in United Kingdom

Receptionist – Shanghai-Me London Shanghai-Me is an elegant dining destination in the heart of London, blending refined Asian-inspired cuisine with exceptional hospitality. We are now seeking a Receptionist to join our front of house team and be the first point of contact for our guests, ensuring a warm, seamless, and memorable experience. About the Role As a Receptionist, you will serve as the communication hub for the restaurant, assisting the Reception & Reservations Manager and Supervisor in the smooth running of the front desk. From greeting guests and managing bookings to handling enquiries and supporting the team with daily operations, you will play a key role in delivering world-class service. Key Responsibilities Provide a warm and professional welcome to all guests. Manage reservations, enquiries, and guest profiles with accuracy and discretion. Ensure special requests, allergies, VIP guests, and occasions are handled seamlessly. Maintain an organised and immaculate reception area at all times. Assist with daily service reports, weekly and monthly admin tasks. Support the team with pre-service briefings, service sheets, and communication across departments. Uphold the highest standards of hospitality, discretion, and data protection. About You We are looking for someone who is: Passionate about hospitality and creating unforgettable guest experiences. Highly organised, with strong communication and multitasking skills. Confident, professional, and polished in presentation. Proactive and adaptable, with a can-do attitude. Experienced in a similar role within a luxury, high-volume, or fine dining environment (preferred). Why Join Us? At Shanghai-Me, you’ll be part of a dynamic team where excellence and creativity thrive. We offer opportunities for growth, a supportive work culture, and the chance to be part of one of London’s most exciting hospitality brands. How to Apply: If you’re ready to bring your energy and professionalism to Shanghai-Me, we’d love to hear from you!

Job Summary: We are seeking a friendly, professional, and well-organized Hotel Receptionist to join the front desk team in one of our client hotels. As the first point of contact for guests, you will play a crucial role in delivering excellent customer service and ensuring a smooth check-in and check-out experience. The ideal candidate is personable, efficient, and thrives in a fast-paced hospitality environment. Requirements: High school diploma or equivalent; additional hospitality training is a plus. Previous experience in customer service or as a receptionist preferred. Proficiency in hotel management software (e.g., Opera, Muse, PMS, ONQ, Emma) is a plus. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to remain calm and professional under pressure. Flexibility to work various shifts, including evenings, weekends, and holidays. Working Conditions: Front desk shifts may involve standing for extended periods (7-3.30 and 2.30-11) Work hours may vary depending on hotel needs (shift-based, including weekends and holidays). Uniform or dress code adherence required. Pay: £13 per hour Expected hours: 20 – 40 per week

About the job PROGRAM OVERVIEW: The Fast Track J-1 Intern & Trainee Program is administered by the U.S. Department of State with the goal of allowing foreigners to come to the United States to gain exposure to U.S. culture and to train in their occupational field. Fast Track USA by Hosco, powered by ITN & Odyssey programs can last a maximum of 12 months. LOCATIONS: Explore the U.S. while developing your hospitality career in some of the most iconic destinations: • Florida – Experience world-class hospitality in Miami’s vibrant coastal scene or Orlando’s top luxury resorts., • California – Train in glamorous Los Angeles, chic Santa Monica, or the wine country of Napa Valley., • New York – Immerse yourself in the fast-paced energy of Manhattan’s five-star hotels and fine-dining landmarks., • Hawaii – Discover resort excellence on the beautiful islands of Maui or Oahu, where hospitality meets paradise., • Nevada – Learn from the best in Las Vegas, home to some of the most innovative hotels and entertainment experiences in the world., • Colorado – Gain luxury hospitality experience surrounded by the breathtaking scenery of Aspen and Vail., • And many more! Each location offers a unique cultural experience and the opportunity to work alongside industry professionals in world-renowned properties. BRANDS: Step into the realm of unparalleled hospitality excellence with our exclusive training opportunities at some of the most esteemed luxury hospitality companies in the USA. At Montage, Pendry, Marriott, Marcus, Hyatt, Accor, Four Season, The Ritz Carlton and many others, your career aspirations meet world-class mentorship and an environment designed for growth. DEPARTMENTS: F&B: Experience the Food & Beverage Department in a luxury resort environment. During the training program, you will experience most areas of the F&B department through rotations in the different outlets on property. The program is designed to give you the experience needed to excel in the hospitality industry when you return home. Culinary Arts: The Culinary Arts intern or trainee will engage in comprehensive training across diverse facets of culinary arts within a professional kitchen environment. This training provides a hands-on learning opportunity focused on cultivating culinary skills, fostering creativity, and gaining insights into kitchen operations across various culinary settings. Rooms Division: Get hands-on experience in front desk management, reservation systems, and housekeeping. Dive into the world of hotel operations, refine your skills, and contribute to exceptional guest experiences. This training is your gateway to practical learning in the hospitality industry. PROGRAM FEES: Pricing of the program starts at 2,765 USD and increases depending on the length of your stay and the services included in the package. Financing options are available for the participants and should be discussed during the selection process. SALARY: • Starts from $2,500 per month, • Earn while you Learn The J-1 Intern and Trainee Programs in the United States offer compensation, providing an opportunity to earn while learning. The potential return on investment can be significant, depending on one's ability to save and manage finances effectively. Program monthly salary: 2,500-3,000 USD The stipend is paid on a bi-weekly basis. Departments: F&B kitchen, F&B service, Housekeeping, Sommelier, Bakery, F&B Management, Pastry, Room Division, Management.

Job overview Under the general guidance and supervision of the Executive Head Housekeeper and Housekeeping Manager and within the limits of the company’s policies and procedures, it is essential to ensure that the associated areas are cleaned, free of abstractions and risks to the standards established to meet the need. To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. Operational Requirements To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipment are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. To ensure engineering issues are reported to the Maintenance and fixed. To ensure that bedroom linen is not used for cleaning. Responsibilities To allocate tasks for Floor Supervisors within the shift to ensure all operational requirements are met. To deal with lost and found according to the lost and found procedure. To ensure Productivity List, Room Attendants rotas, Linen delivery note are updated daily. To make room attendant, Public Area and Evening Room Attendant Rotas every Wednesday Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute assignment sheets/work boards to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork. To conduct departmental opening up / closing procedures according to shift allocation. To ensure that all Bedrooms are covered for that day. Answer the Telephone in a courteous and efficient manner, as per Hotel standards. Record all incoming calls, requests, tasks and incidents on the log sheet and ensure that they are followed up. To make sure that all guest requests are carried out to the Hotel standards. To monitor the movements of the bedrooms throughout the day making sure that the Floor Supervisors know which rooms is V.I.P or have special requests for them. To liaise with reception to ensure all VIP or special requirements are followed through, and that the appropriate rooms are ready for guests on arrival known. Ensure that all discrepancy rooms and departure report are monitored, checked and send to the reception. Maintains guestroom history files. To monitor and check out of order rooms in the computer and ensure that the reason why they are out of order. To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all accidents are reported to a Duty manager on duty. Check rota on daily basis and make sure we have enough staff to cover the rooms. Be flexible with different shifts and make sure the crew rooms are allocated on timely manner starting from 5am Ensure store items are ordered on timely manner for the office and guest rooms. Team Requirements To ensure allocated tasks within the shift are met and completed as per standard. To identify training needs and communicating with the Deputy Head Housekeeper. To inform the Deputy Head Housekeeper of any irregularities in the conduct and / or appearance of staff within department or another department. In case of fire, bomb emergencies, assist in evacuating staff and guest in their area to the assembly point. Benefits Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend fee 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Training fund assistance of NVQ’s Awards and Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels:

Job Summary We seek a dedicated and experienced Assistant Manager to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As an Assistant Manager, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Skills and Qualifications • Leadership and Management: Proven ability to lead, manage, and develop a team. • Customer Focus: Passion for delivering exceptional guest experiences. • Communication: Strong written and verbal communication skills. • Problem-Solving: Ability to quickly identify and address issues that arise in a fast-paced environment. • Industry Knowledge: Understanding of industry trends, regulations, and best practices. • Creativity: Ability to suggest new ideas and processes to improve operations. Key Responsibilities • Operational Oversight: Assist in managing the day-to-day operations of the establishment, ensuring all aspects from food and beverage service to housekeeping and front desk run smoothly. • Staff Management: Recruit, train, schedule, and evaluate staff, providing guidance and support to ensure high standards of service and a positive team environment. • Customer Service: Serve as a direct point of contact for guests, handling inquiries, resolving issues, and ensuring a high standard of guest experience. • Quality Control: Monitor and uphold hygiene, health, and safety standards, as well as quality standards for food production and presentation. • Financial Support: Assist the Hospitality Manager with financial targets, including budget adherence, accurate administration, and contributing to profitability. • Inventory & Stock Management: Oversee stock levels, assist with cellar stock security, and contribute to inventory and purchasing decisions based on trends and business needs. • Event Coordination: Support the planning and execution of special functions and events, ensuring they are organized effectively. • Leadership: Lead by example, motivating the team, and taking over managerial duties in the absence of the General Manager. Job Types: Full-time, Permanent ** Salary - 31k - 33k including Tronc Expected hours: Between 45-48h / week Additional pay: Tips • Benefits: Company pension, • Discounted or free food, • Employee discount Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: Early October 2025

Restaurant Reception Manager – London Bridge Candidates must currently be living in London. Sponsorship visas are not available. We are seeking an experienced Reception Manager to join our vibrant British restaurant located in London Bridge. What we offer: Competitive salary of £42,000 + excess troncs Full-time permanent contract (48 hours per week) The opportunity to work in a dynamic, professional environment with a dedicated team The role: As Reception Manager, you will be the first point of contact for our guests, ensuring a warm welcome and seamless service throughout their dining experience. You will oversee the reservations desk, manage the reception team, and coordinate with front and back of house to deliver exceptional hospitality. Key responsibilities: Managing and training the reception/host team Overseeing reservations, seating plans, and guest communications Ensuring high standards of guest service at all times Supporting the wider management team with daily operations About you: Previous experience as a Reception Manager or senior reception role in a high-volume restaurant Excellent communication and leadership skills Strong organisational ability and attention to detail Passionate about delivering outstanding guest experiences 📍 Location: London Bridge 📅 Contract: Full-time, 48 hours per week