Service desk jobs in United Kingdom

OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU’LL DO: We are seeking a motivated, tech-savvy End User Support Technician to provide front-line support across AV conference room systems, network infrastructure, and service desk operations. This role is critical to ensuring smooth daily operations, responding to issues swiftly, and supporting our team’s collaborative efforts. KEY RESPONSIBILITIES: Helpdesk Support • Act as the primary contact for technical assistance requests, addressing software, hardware, and connectivity issues., • Log, track, and escalate complex issues to specialized teams., • Provide clear, user-friendly communication and guidance for internal users, ensuring high satisfaction. AV Conference Room Support, • Diagnose and resolve AV and connectivity issues in conference rooms., • Set up and support AV equipment for meetings, providing on-site technical assistance as needed., • Maintain AV inventory, promptly reporting any missing or malfunctioning items., • Continually refine processes to enhance user experience and support. Network Infrastructure Support, • Identify and troubleshoot fundamental network connectivity issues (wired and wireless)., • Support on-site end users for network-related needs and assist the Network Operations team with local troubleshooting., • Experience:, • 3–5 + years in IT Support roles (Technician, Analyst, Administrator, or Specialist)., • Technical Skills: Proficient in Mac OS, Networking, Wi-Fi, Cisco, Linux, and Windows., • Software: Skilled in ticketing systems and triage support, with experience in Jira Service Management (JSM) and familiarity with SLAs., • Customer Service: Strong interpersonal and communication skills, with a genuine passion for providing user-centered support., • Problem-Solving: Adept at multitasking, with the ability to think critically and independently. PREFERRED QUALIFICATIONS:, • Familiarity with AV systems, network infrastructure troubleshooting, and strong Mac/Apple experience., • A proven track record in delivering outstanding customer service. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #IND #LI-CT2 #Onsite

WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. POSITION OVERVIEW: We provide a Logistics service for our client, with our operation centred around the intake, storage and deployment of IT assets. Our operation supports thousands of new and existing users for our client, and sees us holding tens of thousands of their assets ready for deployment across England. With the fast-paced nature of our service and the value of assets we handle, seamless tracking and rigorous Inventory control is at the heart of what we do. If you are a bright and passionate person who can work well within a team and help us excel, read on! 6 Month Fixed-Term Contract Responsibilities: • Deploy desktops, laptops, phones, and monitors., • Collect IT equipment from employees (e.g., for terminations or upgrades)., • Restock IT cabinets and vending machines., • Manage e-waste disposal and donation requests., • Provide desk-side hardware support., • Ensure inventory accuracy using data entry systems., • Perform regular inventory counts to maintain stock control., • Maintain stock of assets and accessories, placing orders or arranging transfers as needed., • Coordinate shipping of assets and accessories within EMEA and globally., • Receive and redistribute inbound deliveries., • Prepare and image new desktops and laptops for users., • Experience in logistics, warehousing, or retail is preferred but not required., • Familiarity with inventory management and tracking systems is preferred., • Excellent verbal and written communication skills., • Strong time management, problem-solving, and teamwork skills. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal-opportunity employer. We invite you to consider opportunities at EOS regardless of your gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or other non-merit factor. #LI-CT2 #LI-Onsite #IND

Service Desk Analyst - French Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. Key Responsibilities • Address and resolve non-major incidents and service requests, logging all activity in ServiceNow, • Deliver excellent customer service and professional support, • Escalate or reassign unresolved incidents to appropriate teams, • Analyse and resolve hardware/software issues using standard tools and methods, • Document case details clearly in ServiceNow, including steps taken and customer impact, • Meet/exceed defined performance metrics including CSat and QA standards, • Continuously build knowledge of company-specific products and services, • Create/update knowledge articles to support First Call Resolution and self-service, • Participate in after-hours and on-call rotations to ensure 24/7 support coverage, • Good experience in a Service Desk or similar IT support environment, • Experience using ServiceNow ITSM workflows, • Strong customer service, listening, and communication skills, • Bilingual - English and French (required), • Detail-oriented with solid judgment and initiative, • Ability to troubleshoot and resolve technical issues independently, • Knowledge of Microsoft Office365 and standard network tools, • Ability to work remotely and as part of a team, • Degree or equivalent experience preferred, • ITIL V4 / ITSM certification preferred, • AWS and Microsoft MCSE certifications are a plus, • Proficient in Microsoft Office365

The Associated Press is an independent global news organization dedicated to factual reporting. Founded in 1846, AP today remains the most trusted source of fast, accurate, unbiased news in all formats and the essential provider of the technology and services vital to the news business. More than half the world's population sees AP journalism every day. The Vice President, Global Video Operations & Technology Services is a senior technology leader responsible for ensuring the reliability, performance, and evolution of AP’s global video delivery, broadcast infrastructure, and enterprise technology services. This executive combines strategic leadership with extensive hands-on experience in video operations and broadcast engineering. They demonstrate a proven track record of guiding teams through complex, high-pressure operating environments while driving innovation, service excellence, and cost efficiency. This position reports to the Chief Technology Officer and partners closely with leaders across Editorial, Revenue, Product, and Cybersecurity to ensure the reliability, innovation, and modernization of AP’s mission supporting both editorial excellence and business growth. What You Will Do This role is at the heart of AP’s transformation — bridging next generation video technology and global operations to ensure our trusted reporting reaches billions with speed, reliability, and innovation. Candidates will combine deep technical mastery with strategic, people-centered leadership and strong cross-functional collaboration attitude that inspires teams and strengthens AP’s position as the world’s most reliable news source. • Global Video Operations, • Oversee AP’s video supply chain for both live and file-based content — from camera and ingest, to production, packaging and global distribution., • Ensure 24/7 reliability through master control centers in London, New York, and Washington, D.C., maintaining world-class standards for availability and resilience., • Lead the modernization of video technologies, accelerating the transition to IP and cloud-based workflows, while integrating AI automation across the video lifecycle., • Partner with Editorial leadership to align technical infrastructure with storytelling needs and real-time coverage demands., • Service Assurance & Operations Control, • Lead the Operations Control Center (OCC) to deliver proactive, ITIL-aligned monitoring, incident, problem, and change management across all AP technology systems., • Ensure business continuity and disaster recovery readiness for critical editorial and delivery platforms., • Drive automation, analytics, and continuous improvement in service reliability, working closely with cybersecurity on resilience and threat mitigation., • Act as the accountable owner of system reliability, communicating performance and impacts clearly to AP’s senior leadership and customers., • Global Support Services, • Oversee AP’s global technical support ecosystem — including customer-facing helpdesk, employee support, and bureau-level field services., • Modernize support through automation, AI-assisted workflows, and self-service capabilities., • Ensure consistent desk-side delivery excellence across AP’s global network of bureaus and newsrooms., • Direct technical support for global live events (Olympics, Super Bowl, elections, major entertainment awards), ensuring flawless coverage., • Enterprise Productivity & Collaboration Platforms, • Lead enterprise platforms that enable secure, seamless collaboration, including Microsoft 365, Slack, Zoom, and related systems., • Oversee identity and access management (Azure AD), endpoint lifecycle management, and enterprise patching and software deployment using Intune and CMDB tools., • Manage deployment and training for AI-powered productivity tools (OpenAI, Microsoft Copilot), driving adoption across AP., • Supervise the provisioning of technology solutions for field photographers and video journalists., • Leadership, Vendor & Budget Management, • Serve as a strategic advisor to the CTO on global technology operations and video strategy., • Build a culture of innovation, accountability, and service excellence across diverse, global teams., • Manage multimillion-dollar operational and capital budgets, leading vendor sourcing, RFPs, and contract negotiations to optimize performance and cost., • Foster collaborative relationships with AP’s Editorial, Product, and Business teams to align operational priorities with enterprise strategy. Who You Are • 10+ years of senior leadership experience in global technology or broadcast operations within a 24/7 media, broadcast, or digital content organization., • Proven hands-on expertise in digital video operations and broadcast engineering, including live event production, IP workflows, and cloud-based distribution systems., • Strong command of modern IT Service Management (ITSM) and operational excellence frameworks that blend automation, human support, and security., • Experience in AI-driven workflow transformation and adoption of next-generation productivity and collaboration tools., • Demonstrated ability to lead complex, geographically dispersed teams through change in challenging, high-pressure environments and manage large-scale, mission-critical operations with precision and empathy., • Excellent communication and stakeholder management skills, with the ability to translate complex technical concepts into clear business narratives., • Strong financial and vendor management acumen., • Bachelor’s degree in Computer Science, Engineering, or a related field (MBA or equivalent executive experience preferred)., • Willingness to travel internationally to support operations, bureaus, and live events. Additional Information • This is a hybrid role, with in-office presence required for at least three days per week., • International travel will be required to support operations, bureaus, customers, and global events., • Applicants must be eligible to work in the UK or able to obtain UK work authorization. Application deadline is January 5, at 11:59PM ET AP seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, gender identity, disability, status as a veteran, or other characteristic protected by law.

Your Responsibilities We are seeking a proactive and customer-focused Tech Bar Engineer to join our Technology Service Delivery team. This role is pivotal in providing first-line technical support through our walk-up Tech Bar service. You will be the first point of contact for associates experiencing Technology issues, delivering quick resolutions, effective triage, and accurate incident logging. Key responsibilities are: • Provide 1st line support for walk-up users at the Tech Bar., • Diagnose and resolve common technical issues on the spot (first-time fixes)., • Triage more complex issues and escalate appropriately., • Log incidents and service requests accurately in the ITSM system., • Deliver exceptional customer service and maintain a professional attitude., • Educate associates on basic troubleshooting and IT best practices., • Maintain the Tech Bar environment and ensure it is welcoming and efficient. Qualifications You should have the following experience: • Strong working knowledge of Office M365, Windows 11, iOS, and Android platforms., • Experience in a 1st line support or service desk environment., • Excellent customer service and communication skills, both verbal and written., • Ability to work independently and manage multiple walk-up queries., • Good problem solving and troubleshooting skills., • Familiarity with ITSM tools (e.g., ServiceNow, Remedy) is a plus., • ITIL Foundation certification is desirable but not essential.

Recruitment Consultant - Facilities Management - London £28k - £35k per annum (DOE) + OTE earnings Daniel Owen is expanding and this is your chance to be part of something big. Our Facilities Management division has seen consistent growth across the UK, and now our London team is experiencing a surge in demand. That's why we're looking for a dynamic Recruitment Consultant to join our team in central London and help us take this thriving sector to the next level. This is a live desk with active clients and incoming roles from day one, perfect for someone who's ready to earn well and build lasting relationships in a high-demand market. What's on offer: • Uncapped commission and strong earning opportunities, • Relationship-focused role with real client interaction, • Career development in a fast-growing division, • Supportive team culture and hands-on training If you're ambitious, people-driven and excited by the idea of growing with a market-leading brand, this is your moment. We believe in empowering our people to build something meaningful. If you've got the experience, ambition, and vision - we've got the platform to help you thrive. Your impact/duties as a Recruitment Consultant: • Client Relationships: Not just over the phone, but face-to-face, you'll identify and develop existing and new client relationships., • Talent Sourcing: Seek out skilled individuals with the right qualifications and experience., • 360 Recruitment Process: From negotiating terms, to interviews to offer stages, you will manage the entire process., • Top-Tier Service: Deliver exceptional service to ensure repeat business and outstanding recommendations Extra benefits of working as a Recruitment Consultant at Daniel Owen: • Flexible Benefits: 23 days holiday per year, increasing each year up to your 5th year plus day off for your birthday, • Health and Well-Being: Contributory pension, private health care and life assurance., • Director Incentives: Quarterly lunch incentives and personal treat vouchers, • Loyalty: Increased holiday with length of service and a gift of your choice at each milestone, • Jet-Setters Welcome: Reward trips, previous locations such as Marbella, Prague & Portugal, • Learning and Growth: We offer a Daniel Owen Academy for junior members of staff taking you through 12 weeks of group sessions and one to one training. Senior members of staff have their own tailored coaching and development which is typically carried out by a board member., • Fast-Track Career: Our directors all climbed the ladder from within., • Company funded recruitment specific qualifications: The company funds training and qualifications which offers all employees the opportunity to work towards MIRP Level 4 Management status, • Personalised one-on-onto coaching with One financial: Daniel Owen offers all employees the opportunity to unleash their financial potential and confidentially work alongside financial experts who will guide you through the labyrinth of mortgages, investments, savings, credit, and pensions. The Ideal Candidate for a Recruitment Consultant: • Proven Professional: Whether in recruitment or sales (any sector), you know how to get results., • Motivator and Ambitious: Inspire others and aspire to progress to a managerial role., • Excellent Communicator: Posses brilliant communication skills face-to-face and via email, • Adaptable: Thrive in a fast-paced environment and pivot with changing priorities., • Decision-Maker: You're not afraid to take the initiative If you envision a future where you're evolving, and making a significant impact within our dynamic team, please contact our Talent Acquisition Team for a confidential conversation. Join Daniel Owen and be part of a team where your ambition isn't just welcomed it's celebrated. LON123

Why work for us? A career at Janus Henderson is more than a job, it’s about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity Janus Henderson Investors’ Information Security team strives to be on the cutting edge of technology and on top of the latest threats. As an Information Security Architect your contribution is invaluable to the team. You will be key to ensuring our business partners follow our best practices, while designing and helping implement cutting edge cloud security solutions. • Serve as the primary liaison with Information Security, the Infrastructure Cloud team, and the business., • You will collaborate with security engineers performing detailed analysis' in line with our current security standards., • Work closely with key stakeholders and technical teams in building essential relationships with strong communications across the organization while ensuring our business adheres to the security standards., • Document existing security architecture and relevant tools, • Advise and support cloud security initiatives., • Plan, research, and design security architecture for new and existing Cloud systems, • Represent and Contribute to Architectural Governance Community of Practice, • Participate in the security solutions design and implementation for the information security team. Provide hands-on direction to develop efficient and scalable solutions that align with the company's business objectives., • Advise on mitigation for potential risks and ensure that designs comply with relevant laws, regulations, and standards through considering governance, compliance, and risk management., • Ensure consistent administration of information security policies, standards, procedures, and controls to effectively improve security posture., • Assisting developers and systems administrators in designing and evaluating secure solutions, • Undertaking heightened threat modelling when required What to expect when you join our firm • Hybrid working and reasonable accommodations, • Generous Holiday policies, • Excellent Health and Wellbeing benefits including corporate membership to ClassPass, • Paid volunteer time to step away from your desk and into the community, • Support to grow through professional development courses, tuition/qualification reimbursement and more, • All-inclusive approach to Diversity, Equity and Inclusion, • Maternal/paternal leave benefits and family services, • Complimentary subscription to Headspace – the mindfulness app, • All employee events including networking opportunities and social activities, • Lunch allowance for use within our subsidized onsite canteen Must have skills • Broad Microsoft Azure knowledge, • 3+ year of information security experience, • 5+ years of general IT infrastructure knowledge (servers, OS, networking, etc), • Excellent communication skills, • 5+ years of infrastructure architecture experience, • Experience working with various IT Teams and non-IT teams of various disciplines., • The ability to assimilate complex technical challenges and provide appropriate security advice that delivers the right business outcomes, • Practical experience reviewing engineering designs and enhancing security solutions against company standards Nice to have skills • Any Azure certifications, • Any information security related certifications, • 5+ years in IT Solution Architecting, • Experience working in Financial Industries, • Willing to Supervise if needed, • 5+ years of information security experience Supervisory responsibilities • No Potential for growth • Mentoring, • Leadership development programs, • Regular training, • Career development services, • Continuing education courses You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we’re committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds. Don’t worry if you don’t think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can’t accommodate every flexible working request we’re happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. We’re looking for a talented Engineering Manager to join our Runtime Engineering team. Our Runtime team own the global infrastructure that powers real-time voice interactions. In this role, you will focus on leading and developing a high-performing engineering team while staying close to the technical challenges at the core of our agentic process: streaming audio, transcribing speech, using LLMs and acting on their output, and synthesising natural voice. You will guide the team as they design and optimise systems across the media stack to deliver low-latency, secure, and reliable conversations. Your leadership will directly shape the user experience of every call, driving down response times, improving comprehension, and ensuring we meet strict SLAs for performance and security. Responsibilities • Lead, develop, and mentor a cross-functional team of 3 to 5 engineers, focusing on people management, career growth, and building a strong team culture., • Run team operations end to end, including sprint planning, review cycles, and performance management, ensuring clear goals, predictable delivery, and accountability., • Drive hiring efforts to grow the team, partnering with Talent and contributing to a high-quality interview process., • Partner closely with Product to translate business goals into an actionable roadmap and measurable outcomes for internal tooling, observability, and scalability., • Oversee the software architecture of our multitenant conversational AI platform, ensuring robustness, scalability, and reliability, particularly in externally facing developer APIs., • Champion and enforce strong engineering standards and best practices across the team., • Support technical decision-making, guiding engineers through design choices, trade-offs, and architectural challenges while maintaining a strong understanding of the systems in your domain. Requirements • 3 or more years of experience working in a SaaS company, with at least 5 years of professional experience as a Software Engineer and a strong technical foundation., • Proven experience managing a team or having direct reports, including sprint leadership, performance reviews, technical mentorship, project planning, and delivery., • Demonstrated ability to build and execute a roadmap for an engineering team, collaborating closely with cross-functional partners., • Experience coaching engineers through technical challenges and architectural decisions., • Significant expertise in Python is a must. Experience with GoLang is preferable but not essential. Experience with React is a plus., • Experience with internal tooling, observability, and scaling distributed systems., • Experience with at least one major cloud provider (AWS, GCP, or Azure). We offer competitive compensation based on experience, expertise, and the level of responsibility. This role also includes equity, giving you the opportunity to share in the long-term success of the business. The listed expectations reflect what we are hiring for, so we encourage you to review the job description carefully. Benefits 💰 Participation in the company’s employee share options plan 🏝 25 days holiday, plus bank holidays 🏡 Flexible working from home policy 🌎 Work from outside of the UK for up to 6 months each year 🫂TELUS Health EAP 24/7 - offers you and your chosen family confidential, judgment-free support for any work, health, or life challenge 🧡 Enhanced parental leave 🚲 Bike2Work scheme 📚 Annual learning and development allowance 🏡 We’re all about making WFH work for you - that’s why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! ___ Company-funded fertility and family-forming programmes ___ Menopause care programme with Maven 🏥 Private healthcare and dental cover, discounts on gym members and relaxation apps, and access to a range of mental health programs At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our Core Values Are Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link ___. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

We are seeking a Temporary Receptionist / Facilities Assistant to provide professional front-of-house support and assist with facilities coordination. This role in the leisure, travel, and tourism industry is based in Surbiton and requires excellent organisational skills and attention to detail. Client Details The company operates in the leisure, travel, and tourism sector and is a well-established organisation with a strong presence in its industry. It values efficiency, professionalism, and a commitment to providing exceptional service. Description • Manage front desk operations, including greeting visitors and answering calls professionally., • Coordinate meeting room bookings and ensure facilities are ready for use., • Assist with general administrative tasks as required., • Maintain the cleanliness and organisation of common areas., • Monitor and manage office supplies and inventory levels., • Support the facilities team with basic maintenance tasks., • Handle incoming and outgoing mail and deliveries efficiently. A successful Temporary Receptionist / Facilities Assistant should have: • Previous experience in a receptionist or facilities role, preferably within the leisure, travel, and tourism industry., • Strong organisational and multitasking abilities., • Excellent communication and customer service skills., • Proficiency in using office equipment and software applications., • A proactive approach to problem-solving and attention to detail., • An hourly rate of £13.00 to £15.00, depending on experience., • A temporary role with the opportunity to gain valuable experience in the leisure, travel, and tourism sector., • A supportive and professional working environment in Surbiton.

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your Role And Responsibilities The Payroll Specialist will provide a first point of contact for specified BPO team customers by: • To be a client facing representative of the BPO team, providing exceptional customer service at all times, • Providing a positive, personal, responsive, and efficient service to all our customers., • Providing the fastest route to customer resolution., • Setting clear expectations and following up on what we say., • Recognise and respect differing levels of technical knowledge and adjust our communication style accordingly., • To maintain customer satisfaction (which will be monitored through customer satisfaction surveys) Main Duties and Responsibilities • Input and process HR and Payroll data in a timely and accurate manner to ensure continual SLA adherence, • Resolve and provide advice and guidance on Payroll queries from employees, HMRC and other 3rd parties, • Deal with all Customer Telephone enquiries in line with SLA, • Ensure confidentiality of Customer data is maintained at-all-times, • Provide scheduled Payroll reports, • Support the BPO Manager in providing regular service delivery reports, • Customer advisor on Payroll legislation, • To work in line with all Payroll processes as per documented manuals, • Document changes to Customer process and procedures, • Work with cross-departmental Teams, both internally and with the Customer, to deliver exceptional service., • UAT of any system changes, • To work in line with the Symatrix ISMS, • To undertake any other reasonable duties commensurate with the level of the post to ensure the smooth running of the Company, • To support new Customers when required, the on-boarding of new Customers and UAT of new Customer solutions., • To highlight continuous improvements to the HR and Payroll processes to drive continual service improvement Essential Required technical and professional expertise • Experience of Oracle HR and Payroll (E-Business or Cloud), • UK based (need to be commutable to MANCHESTER City-Centre Office for the Office Days), • A positive “can do” approach, • Proven experience of UK Payroll administration, • Commitment to delivering the highest standards of Customer care., • Ability to work in a fast moving, dynamic environment, • Proven ability to build and maintain strong relationships with Customer peers, • Excellent personal communication skills, • Good Telephone manner, • Good interpersonal skills, • Strong Team player, • Good problem-solving skills, • Detailed knowledge of UK Payroll legislation, • Knowledge of Data Protection and Information Security regulations. Desirable • Experience of Oracle HRMS implementation/ project experience, • Experience of Oracle HR, • Experience of systems support, • Experience of a help or service desk, • Experience of working for an outsource provider., • Experience of large Payrolls, • Experience of reporting tools, • Detailed knowledge of UK HR legislation, • Knowledge of International Payroll legislation, • Experience of working in a team when a new HR & Payroll solution has been implemented., • Experience of working in a fully managed Payroll environment, • CIPP or CIPD qualified.

Hospitality Recruitment Consultant Are you an experienced Hospitality Recruiter looking for your next challenge? Do you thrive in a fast-paced, people-focused environment and want the opportunity to build and shape your own desk? Join PRS, a leading name in recruitment with over 25 years of industry success, as we expand our Hospitality division. We're looking for someone with hospitality recruitment experience (temp and/or perm) to help us drive growth, develop new business, and support our existing client base. What You’ll Be Doing: • Building and developing a temp and/or perm hospitality desk (BOH or FOH)., • Leveraging our warm database and strong brand presence., • Bringing in new clients through proactive sales and networking., • Managing the full 360 recruitment cycle., • Delivering high-quality service to both clients and candidates., • Working closely with our supportive and driven team. What We’re Looking For: • Proven experience in hospitality recruitment (agency side)., • Strong business development skills., • Confident, motivated, and commercially aware., • A passion for hospitality and delivering results., • Someone excited by the idea of growing a division with long-term leadership potential. What You’ll Get: • Competitive basic salary (Up to £35K doe) + uncapped commission., • The opportunity to build your own desk and shape the division., • Support from experienced recruiters and directors., • Hybrid/flexible working options., • Genuine career progression with leadership potential.

Overview Join Belazu as a Product Development Process Technologist and become a key part of our innovation journey, creating and launching delicious, high-quality products that reflect our brand values. From concept to shelf, you’ll manage NPD briefs, collaborate with chefs and technical teams, and ensure our ingredients shine. This is a hands-on role ideal for someone passionate about food manufacturing, project coordination, and great taste. About Belazu This is a lovely opportunity to join a business with an impressive set of accreditations, from B Corp status to silver standard Investors in People and newly recognised in 2025 as a Sunday Times Best Place to Work. We are a diverse team with a shared set of professional goals and social values that drive a hugely satisfying working experience. Belazu has been a pioneer of supplying high quality, Middle Eastern and Mediterranean Ingredients within the UK’s Foodservice for over 30 years. We are an innovative leader in our field, with an energetic and high performing working culture. We have ambitious plans to grow over the next 5 years and take great pride in the values that form the spine of our business. What the day job looks like: As a Product Development Process Technologist, you’ll: • Manage NPD and EPD projects through our stage gate process from concept to launch., • Develop and trial new recipes, support with tastings, and ensure products meet safety, cost, and shelf-life goals., • Create and maintain process documents (Process Sheets, QAS) and ensure all raw materials and packaging are approved., • Collaborate with Sales, QA, Production, and external suppliers to bring products to life., • Evaluate preservation techniques, chemical parameters, and ensure compliance with brand and technical standards., • Generate and approve product artwork in collaboration with internal and external teams., • Coordinate weekly project meetings and lead cross-functional communication to keep timelines on track., • Provide ad-hoc support to amend existing recipes and support production when required. This role will suit you if: • You strong experience in product development, process control, or QA within food manufacturing., • You have a degree in Food Science or a related field., • You love managing multiple projects with excellent attention to detail., • You’re organised, curious, and passionate about great food and how it's made., • You’re confident working with ingredient suppliers and enjoy turning briefs into beautiful, finished products., • You’re a team player with strong judgement, time management, and creativity. This role may not be for you if: • You prefer a narrowly defined or desk-only role., • You’re uncomfortable working with production teams, chefs, or technical documentation., • You don’t enjoy fast-paced environments or shifting priorities., • You struggle with deadlines or cross-functional collaboration. What’s in it for you? • 25 days annual leave + 8 bank holidays (increasing with service), • Auto-Enrolment Pension, plus an enhanced pension option, • Discretionary annual bonus scheme, • Learning and development opportunities, • Life assurance from day one, • Cycle to work scheme, • Employee benefits portal with retail discounts, EAP and GP services and financial support tools, • Volunteer days, • Free parking on site, • Up to 40% discount on Company products, • Socials and internal awards, • Subsidised Canteen Terms • 40 hrs/wk 8am–4.30pm Mon–Fri (Flexibility on start time), • Probationary period 3 months, • Annual salary review (our ‘movers and shakers’ are always rewarded), • 10% KPI related bonus based around challenging but achievable tasks related to the role, • Hybrid Working Structure

Job Title: Reception Manager Location: The Bromley Court Hotel Salary: £32,000 + 10% Incentive after 3-month probation Role: Full time (5 days out of 7) About Us: The Bromley Court Hotel is a 4-star property with 111 well-appointed bedrooms and 9 versatile event rooms accommodating 10 to 200 guests. We pride ourselves on delivering exceptional guest experiences, warm hospitality, and a high standard of service across all departments. The Role: We are seeking an experienced and motivated Reception Manager to lead our front-of-house team. This key position is responsible for ensuring the smooth and efficient operation of the reception area while delivering an exceptional guest experience from arrival to departure. The successful candidate will oversee all aspects of front desk operations, inspire a high-performing reception team, and work closely with senior management to continually enhance our service standards. The reception desk is operational 7 days a week, and this role will require flexibility across early, late, and weekend shifts to support the needs of the business. Key Responsibilities • Oversee all front desk operations, ensuring a seamless check-in/check-out experience for guests., • Lead, motivate, and inspire the reception team to deliver warm, attentive, and professional service at all times., • Manage guest inquiries, special requests, and complaints, ensuring prompt and effective resolution., • Support reservations and booking processes, providing accurate information and ensuring smooth communication between departments., • Schedule reception staff to ensure sufficient coverage during peak and off-peak periods., • Promote hotel services and facilities through effective sales techniques to maximise revenue opportunities., • Coordinate with other hotel departments to support guest needs and deliver a cohesive service experience., • Produce performance reports and assist senior management in analysing data to drive operational improvements., • Ensure that all reception procedures, standards, and policies are followed consistently. Skills & Experience Required • Minimum of two years’ experience in a similar front desk leadership role within hospitality., • Proven ability to lead, manage, and motivate a team in a fast-paced environment., • Strong customer service skills with a genuine passion for delivering exceptional guest experiences., • Solid understanding of front desk operations, guest relations, and reservations support., • Proficiency with property management systems and reservation/booking software., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and confidence in handling guest issues professionally. Why Join Us? • Opportunity to lead a key department within a prestigious 4-star hotel., • Supportive management team and excellent working environment., • Career development and progression opportunities., • Competitive salary and staff benefits., • A rewarding role where you can make a real impact on guest satisfaction and team performance. If you are passionate about hospitality, excel in guest service, and have the leadership skills to guide a successful reception team, we would love to hear from you.

Credible and sustainable procurement. Smooth operations. Impacting the future. Senior Procurement Operations Manager £60,000 - £70,000 (+ ___) Grade: M2 Reports to: Head of Procurement Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 09 December 2025 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Two competency-based interviews with an exercise Interview date: From the week commencing 09 December 2025 How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you. Cancer Research UK’s Procurement team plays a critical role in ensuring the charity has the resources it needs to operate and deliver on our mission. Managing around £200m of annual spend, we are driving an ambitious transformation to create a strategic, data-driven procurement function that delivers value, mitigates risk, and fosters innovation. By embedding procurement best practice across the organisation, we aim to maximise value for money, enhance quality, improve efficiency, and uphold our promise to direct 80p of every £1 donated towards beating cancer. As a Senior Procurement Manager (Operations), you will lead the newly created Procurement Operations team, overseeing supplier relationship management, procurement reporting and analytics, and the Procurement Service Desk. You’ll manage and mentor a high-performing team, championing stakeholder training and engagement while fostering collaboration across the charity. In this role, you’ll design and implement a supplier management programme, embed ethical and sustainable procurement practices, and drive continuous improvement and change management initiatives. Your leadership will ensure operational excellence, compliance, and alignment with Cancer Research UK’s ___ and ___. If you have a procurement operations background with experience leading and managing stakeholders and procurement teams to drive change and achieve maximum value, we would love for you to join our mission. What will I be doing? • Leading and developing a high-performing Procurement team across supplier relationship management, sustainability, procurement systems, and data analytics, ensuring they create measurable impact and long-term value for Cancer Research UK., • Managing and mentoring the Procurement Operations team (3-4 direct reports), fostering a high-performing, inclusive, and development-focused culture., • Direct reports include: a Sustainable Procurement Manager, a Procurement Operations Manager, and a Procurement Data Analyst., • Designing and implementing a supplier management programme to monitor performance, manage risk, and drive continuous improvements., • Overseeing procurement reporting and analytics, ensuring accurate and timely insights are shared with stakeholders and leadership., • Championing effective communication and engagement across the organisation to promote Procurement’s value, services, and best practices., • Developing and delivering procurement training courses and materials to upskill internal stakeholders and improve compliance across the organisation., • Collaborating proactively with stakeholders across the charity to ensure systems, processes, and templates are fit for purpose, user-friendly, and continuously improve to enable them to achieve maximum impact., • Supporting change management initiatives and process improvements across procurement operations., • Overseeing the running of the Procurement Service Desk, triaging and directing queries to the appropriate team members., • Embedding Cancer Research UK’s ___ into ethical and sustainable procurement practices and supplier engagement., • Ensuring compliance with procurement policies, legal requirements, and ethical standards across procurement operations (including supporting audit readiness and governance)., • Acting as a key liaison between the Procurement team and other departments, ensuring operational alignment and strategic support across Cancer Research UK. What skills will I need? • Procurement professional with a successful track record of managing and developing procurement operations teams or shared service functions (c.3-4 direct reports) in large, complex organisations., • Expert knowledge of end-to-end procurement operations, systems, and supplier relationship management, including:, • Procure-to-Pay(P2P), supplier sourcing, and contract lifecycle management., • ERP platforms (e.g. SAP, Oracle, Coupa, Jaggaer, etc.) with the ability to optimise system usage and reporting, • Skilled in driving sustainable and ethical operational efficiency and continuous improvements with:, • Demonstrated success in improving operational performance, reducing cycle times, and enhancing user experience., • A proactive, solutions-focused approach to problem-solving, encouraging innovation, promoting responsible practices, and challenging conventional organisational approaches and thinking., • Proven ability to apply knowledge of procurement policies, compliance requirements, governance frameworks, and sustainable practices to deliver stakeholder training, clear guidance materials, and effective communications that improve compliance and embed operational excellence., • Has built credible and collaborative cross-functional stakeholder relationships with excellent customer service and demonstrable interpersonal, communication, influencing, and negotiating skills., • A resilient and adaptable leader with experience driving change and leading and motivating teams and stakeholders in navigating ambiguity and responding to evolving business needs. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our ___. Additional Information For more information about working with us please ___ or contact us at . For more updates on our work and careers, follow us on: ___, ___, ___, ___ and ___. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact or 020 3469 8400 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

Job Description Billing Education Recruitment Manager – Harrow Office 📍 Location: Middlesex House, 130 College Road, Harrow, HA1 1BQ (Harrow on the Hill is the nearest station which is on the Metropolitan line) 💼 Contract: Full-time, Permanent 🕐 Working Hours: • Term Time: 07:00 – 17:00 (1.5-hour lunch break), • School Holidays: 09:00 – 16:00, • 💷 Salary: £40,000 – £75,000 per annum + Uncapped Commission & Bonuses, • 📌 This is a fully office-based role. Remote or hybrid options are not available. About Enlighten Supply Pool Enlighten Supply Pool is one of the UK’s leading providers of supply teachers and education support staff, with over 15 years of trusted service. Known for quality and professionalism, we pride ourselves on making meaningful matches between educators and schools, ensuring the best outcomes for both. The Opportunity We’re looking for a Billing Education Recruitment Branch Manager to lead and grow our high-performing Harrow office. This is a fantastic opportunity for someone with a proven agency recruitment background—ideally within the education or social care sectors—who is ready to take their leadership to the next level. As a Billing Branch Manager, you’ll lead a team of Consultants and Resourcers while continuing to manage your own successful desk. You’ll drive business development, mentor staff, and shape the strategic direction of the branch with the support of senior management. Key Responsibilities • Lead from the front with your own billings and client development, • Manage, inspire, and grow a team of Recruitment Consultants and Resourcers, • Develop and execute branch sales plans and strategies, • Conduct regular 1-2-1s and team meetings to support performance and wellbeing, • Hire and develop talent in line with Enlighten’s values and growth plans, • Foster a high-performing, motivated, and collaborative team culture, • Monitor team performance, providing coaching and feedback, • Maintain strong client and candidate relationships, ensuring satisfaction and quality service, • Act on feedback from our Learning & Development and senior leadership teams What We’re Looking For • Proven billing success in agency recruitment (education sector preferred), • Experience in leading or managing a recruitment team, • Strong knowledge of the education recruitment market (or similar sectors), • Results-driven, resilient, and passionate about growth and leadership, • Exceptional interpersonal and team-building skills What You’ll Get in Return • Uncapped commission structure (no threshold on personal billings), • Bonuses & branch incentives including shares in the business, • The most effective training and coaching in the industry, • Clear career progression and promotion opportunities, • Reduced working hours during school holidays, • Fun and sociable team environment with regular company events, • Dress-down Fridays and other team perks Ready to Join Us? If you're an ambitious recruiter looking to take the next step in your career, or an established manager ready for a new challenge, we want to hear from you. 👉 Apply now or reach out for a confidential conversation.

Additional Information Job Number 25191950 Job Category Sales & Marketing Location London Marriott Hotel Grosvenor Square, Grosvenor Square, London, United Kingdom, United Kingdom, W1K 6JP___Schedule Full Time Located Remotely? N Position Type Management LONDON MARRIOTT HOTEL GROSVENOR SQUARE – PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighbourhood, minutes from Oxford Street's world-class shopping, Hyde Park and iconic landmarks, our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill, or sample modern fare at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair, London at our hotel's 1920's-inspired award-winning speakeasy bar, The Luggage Room. Discover 12,109 square feet of high-tech, recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square can't wait to welcome you to Mayfair. We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide. Begin your career journey with Marriott. Your 5-star experience awaits. We are now recruiting for a dynamic and passionate Director of Marketing to join our magnificent five-star, luxury hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you. ARE YOU ELIGIBLE TO WORK IN THE UK? A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the Home Office website for more details. You can also prove your right to work to employers by visiting this website Job Summary The Director of Marketing is responsible for the planning, direction, control, and coordination of all marketing activities, with an emphasis on public relations. Promotes and maintains good communications and marketing strategies in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel. The Director of Marketing is responsible for developing and executing comprehensive marketing strategies that drive brand awareness, customer engagement, and revenue growth. This role oversees all aspects of marketing, including digital, traditional, and experiential channels, ensuring alignment with organizational goals and market trends. Skills, Experience And Qualifications • High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area., • Five star hotel experience essential, • Experience of developing marketing strategies and managing digital campaigns essential, • Deep knowledge of hospitality marketing, brand positioning and customer behaviour essential, • Proficiency in data analysis and good financial acumen required, • Creative and operational skills to develop stand-out marketing campaigns and promotions, • Leadership and inter-personal skills What We Can Offer You Step into a world of opportunity with an award-winning international brand that truly values who you are. As part of Marriott International, the world’s largest hospitality family, you’ll discover endless possibilities to grow, connect, and shine. We believe in celebrating individuality and helping you reach your full potential. Enjoy fabulous, flexible benefits designed to support your well-being—both inside and outside of work. At Marriott, the sky isn’t the limit—it’s just the beginning. FINANCIAL WELLNESS • Competitive salary package, • 31 days holiday including bank holidays increasing to a maximum of 35 days, • Attractive bonus plan, • Accommodation service charge upon successful completion of probation, • Season ticket loans, • Discounted room rates for you & friends and family - why not, we are after all the largest hotel company in the world!, • Recommend a friend scheme, • Complimentary dry cleaning - we do like to make an impression!, • Enhanced management pension scheme to help you save for the future, • Life assurance x 3 salary, • Competitive car lease schemes, • Access to major high street discounts so you can treat your friends and family CAREER GROWTH AND PROFESSIONAL ADVANCEMENT • World-class international career opportunities within Marriott hotels tailored to your specific needs, • Professional learning and development opportunities - because a fulfilling career is so much more rewarding, • Tuition aid, • Unlock access to world-class trainers and elevate your potential, • Exclusive access to the world’s leading management minds, • Corndel management development programmes HEALTH, WELLBEING AND SOCIAL IMPACT • Complimentary meals on duty, • Complimentary private medical via AXA, • Flu vaccinations, • Complimentary use of the Gym - because your wellbeing is important, • Eye care vouchers, • Cycle to work scheme, • Creative workshops, • Support volunteer programmes like Magic Breakfast, • Community activities like canal cleaning, volunteering at farms, plogging and much more, • Plant a tree RECOGNITION AND THE SOCIAL SCENE • Annual parties, Christmas lunches, summer BBQ's and Easter celebrations, • Length of service rewards and invitations to recognition events, • Monthly/yearly recognition schemes, • Discount in Gordon Ramsay's Bar & Grill and The Lucky Cat, • Recognising personal milestones – new baby, wedding, birthdays and anniversaries, • Retirement parties Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

What makes Gartner a GREAT fit for you? When you join Gartner, Executive Technology Services, you’ll set your career on track for outstanding achievement with a company that knows no limits. We’re the leader in our industry, achieving double-digit growth by helping clients make the right decisions with business and technology insights they can’t find anywhere else. Gartner Executive Partners serve as trusted advisors to our members (clients) who are CIO’s/CTO’s from Global Fortune 1000 organizations and government agencies. Our Associates enjoy a collaborative work environment, exceptional career development as well as unlimited growth potential. If you like working with a generous, supportive, high-performing team, Gartner is where you want to be. About this role: Act as a mentor, content-provider and business advisor for the client members. Must be a proficient coach for CTO's/ I&O leaders as well as participate in the following phases of the member lifecycle: service kick off, delivery, and renewal all focused on global organizations with significant scale and complexity. You will manage a portfolio of 25-30 clients, typically Infrastructure & Operations leaders reporting to CIOs, from global Fortune 500 organizations. • As their Senior Executive Partner, you will be delivering value through regular briefings, a mix of on-site and virtual workshops, roundtables, webinars and by attending relevant Gartner events, etc., • As someone who has previously been in their shoes before, you will use your knowledge and expertise, along with additional Gartner resources and research, to coach and mentor your clients on critical initiatives and obstacles for today and tomorrow specifically within the I&O space, • Collaboration is key: You will work closely with several internal Gartner teams to ensure value is delivered; these can include Sales teams, Analysts, Client Managers, and your peers across other EITL domains., • This role is a client-facing position that requires a high level of Executive presence and ability to build trust and deliver value, • Responsible for member retention and for contributing toward growth in the region through direct support of Gartner Sales in prospect cultivation, account plan development and value demonstration activities, • This is a predominantly home-based role, where you will operate as an individual contributor managing your own desk and other administrative tasks; you will be delivering value to your client portfolio in a virtual manner What you will need: • 15+ years of c-level and/or senior IT executive experience leading the Infrastructure & Operations domain within a Fortune 500 organization., • Preferably, additional experience successfully demonstrated consulting and coaching skills at the executive level., • In addition to I&O experience and skills, we're seeking AI, automation, product-oriented experience and leadership skills; For example:, • AI: Has created, directed, and/or led efforts to implement and scale AI within I&O, for example, Machine Learning (ML), Chatbots, predictive analytics, etc., • Automation: Has created, directed, and/or led efforts to implement and scale automation such as Robotic Process Automation (RPA), service-catalogs with automated I&O product/service delivery/fulfillment, self-healing infrastructure, automated pipeline engineering, etc., • Modern technical skills ans subject matter expertise such as: infrastructure and Operations strategy and governance, • Security and Risk - I&O focused, • Cloud computing, • DevOps, • Cost optimization, • Digital workplace, • Product oriented/ product-centric I&O: Has created, directed, and/or led efforts to implement I&O operating models, organization designs, tooling, and business solutions that leverage automated, service catalog-driven, self-service IT solutions for applications/platform teams and employees., • Minimum bachelor’s degree required, • Proven experience in defining and executing large-scale, strategic cloud adoption, governance, and operating model transformation. What you will get: • Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K and more!, • Collaborative, team-oriented culture that embraces diversity, • Professional development and unlimited growth opportunities Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to . Job Requisition ID:105391 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: ___For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

NLA is seeking an exceptional Front of House Coordinator with a passion for customer service to be an ambassador for NLA as the face of our activities at The London Centre, our home, for all visitors and clients engaging with the space. About NLA NLA is the independent member-led network for everyone with an interest in London’s built environment. With a thriving community of 30,000+ professionals and industry-leading research, events, and content, NLA connects innovators and decision-makers shaping the city’s future. Guided by the New London Agenda, our work has global relevance, and we collaborate with cities worldwide. Our home — The London Centre — is a public meeting space that houses our London-wide scale models and public galleries. It’s a place where our members, community groups and public can explore, learn and celebrate London’s built environment. Together with our extensive events programmes, annual Festival, and communications channels, we engage hundreds of thousands of people annually in the future of our city, from school children and community groups to political leaders and international investors. About the role The opportunity at NLA for the Front of House Coordinator is to take ownership of the day-to-day running of The London Centre galleries and reception area ensuring all those who visit receive a warm welcome and maintaining an excellent standard of upkeep in all public areas of the space. Supported by the Head of Events and working with the Venues and Events team and wider NLA team, you will support on all aspects of our activities at The London Centre through general administrative and operational tasks. The role is ideal for a highly organised individual, with a passion for galleries and public interaction and an interest in architecture and the built environment. The successful candidate will have initiative, will be a great communicator who possesses strong customer service skills and a creative approach to problem solving with the ability to work on several complex tasks simultaneously whilst remaining calm under pressure. Terms • Hours: Full time, 40 hours a week worked between 9.00am – 6.00pm. Working from our City of London office, The London Centre (our public gallery), • Salary: £28,810, • Location: The London Centre, 3 Aldermanbury, EC2V 7HH, • Benefits: 25 days holiday (+ bank holidays) with uncapped discretionary leave, pension, EAP, Cycle-to-work, wellness initiatives and professional development budget. Main duties and responsibilities • Management of front desk and general enquiries, including answering questions about NLA, exhibitions at The London Centre and related questions about the Guildhall spaces and NLA membership, • Provide exceptional customer service to all visitors and NLA members, • Telephone reception duties to include handling enquiries for The London Centre and NLA, • Upkeep of front of house areas and exhibition gallery; taking pride in the presentation of the space maintaining an excellent standard of appearance, • Opening and closing of the venue, exhibition and AV switch on/off, • Whenever necessary assist with the viewing of event space and the gallery, • Reporting maintenance issues, overseeing contractors and working with facilities to ensure the smooth running of the venue, • Day-to-day administrative office support, • Diary management of CEO; to act as the primary contact for meeting requests and support in sending out / accepting invitations / rearranging meetings, • Assisting with public and private events (will involve some out of office hours where time back can be arranged with your Manager), • Managing enquiries and taking bookings to include; administering booking forms, invoices and catering requirements, • Setting up A/V at events and managing any issues, • Facilitating refreshments for internal meetings, • Furniture setup and de-rig for events taking place in the Gallery, • Front of house event support including registration, sign-in and cloakroom, checking event set up and client liaison, • Delivering model talks, around our two architectural models, as part of a our public talks programme on Fridays; training will be given, • Supporting the the Venues and Events team to deliver the NLA programme and private events at the London Centre, • Supporting Project Teams, including inbox management, note taking and collaborating with the wider NLA team on different outputs What we are looking for You will have a passion for and experience of customer service, front of house and administrative duties that contribute to being an ambassador for NLA as the welcoming face of all our activities, visitors and clients engaging with NLA at The London Centre. Essential skills & abilities • Clear and effective communication skills, both oral and written, • Previous experience within the hospitality or events industry, • Previous experience as Front of House staff, • Proven ability of solo working and collaborating as part of a team, • Proven ability to provide excellent customer service, • Working knowledge of Microsoft packages including Word, Excel and Outlook, • Ability to prioritise effectively, managing a busy diary and varied workload to meet demands and deadlines, • Ability to multi-task between different requirements of the role including public interaction, administrative tasks and upkeep of the public Gallery, • A flexible approach in terms of work, changes and participation, • Good team player, • Ability to take initiative; a self-starter, • Willingness to learn, • Willing to work early mornings, evenings and the occasional weekend day, as required (Time back to be arranged by manager), • Confidence in public speaking and interacting with the public Desirable qualifications and experience • Proven ability to deliver high quality events, • Knowledge of events catering, • Previous experience using accountancy software, preferably Xero How to apply & equal opportunities: We are an equal opportunities employer and welcome applicants from all backgrounds. We celebrate and are committed to creating an inclusive environment for all employees. Adjustments for application or interview process are available on request. Applications will close at midnight on Friday 19th December. Interviews will take place WB 5th January 2026. To apply please follow the link on our recruitment page where you can send your CV and cover letter to Danielle Rowland, Head of Operations. Please note that applications will only be reviewed where cover letters are included.

Datasite and its associated businesses are the global center for facilitating economic value creation for companies across the globe. From data rooms to AI deal sourcing and more. Here you’ll find the finest technological pioneers: Datasite, Blueflame AI, Firmex, Grata, and Sherpany. They all, collectively, define the future for business growth. Apply for one position or as many as you like. Talent doesn’t always just go in one direction or fit in a single box. We’re happy to see whatever your superpower is and find the best place for it to flourish. Get started now, we look forward to meeting you. Job Description Ultimately, a reception team members duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards. Duties to include but not limited to • Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately, • Answering screening and forwarding incoming phone calls, • Receiving and sorting daily mail, • Supporting the Office Facilities manager and the Facilities Director., • The role sits within the Sourcing teams and reports into the Facilities Manager. Responsibilities • Greet and welcome guests as soon as they arrive at the office, • Direct visitors to the appropriate person and office, • Answer, screen and forward incoming phone calls., • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures), • Provide basic and accurate information in-person and via phone/email., • Get to know leadership team and VP’s., • Receive, sort and distribute daily mail/deliveries, scan mail where directed., • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges), • Order front office supplies and keep inventory of stock., • Update calendars and schedule meetings, • Support the facilities team for invoicing, purchasing., • Ensure all meeting rooms are fit for purpose and clean., • Manage the Stockroom., • Keep updated records of office expenses and costs, • Perform other clerical reception duties such as filing, photocopying. Requirements And Skills • Proven work experience as a Receptionist, Front Office Representative or similar role, • Proficiency in Microsoft Office Suite, • Hands-on experience with office equipment (e.g. fax machines and printers), • Professional attitude and appearance, • Solid written and verbal communication skills, • Ability to be resourceful and proactive when issues arise, • Excellent organizational skills, • Multitasking and time-management skills, with the ability to prioritize tasks, • Excellent Customer service attitude, • School qualifications; additional certification in Office Management is a plus, • Manual handling, • Health & safety Our company is committed to fostering a diverse and inclusive workforce where all individuals are respected and valued. We are an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, protected veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds and are dedicated to building teams that reflect the diversity of our communities.

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can, and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. About Capco Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. From day one you will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We Are/have • Experts in banking and payments, insurance, capital markets and wealth and asset management, • Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc., • Committed to growing our business and hiring the best talent to help us get there, • Focus on maintaining our nimble, agile and entrepreneurial culture Role Overview We are seeking a dynamic and personable Receptionist to serve as the welcoming face of our office. In this diverse role, you will coordinate front desk activities, manage incoming communications, and provide essential administrative support to ensure our office operates efficiently. The ideal candidate will possess prior experience in a similar setting and demonstrate exceptional interpersonal skills, reliability, and professionalism. Key Responsibilities • Front Desk Coordination:, • Manage the day-to-day operations of the reception area., • Serve as the primary point of contact for visitors, ensuring a warm and professional welcome., • Greet and assist colleagues and clients as needed ensuring visitor sign in procedure is maintained., • Administrative Support:, • Provide general administrative assistance to team members across various departments (HR, IT, EAs)., • Oversee general mail management, including sorting post and organizing courier bookings., • Monitor and order office supplies, ensuring adequate stock levels., • Report on office attendance, ensuring data is complete and accurate, • Facilities Management:, • Support the Senior Facilities Lead in managing office facilities., • Assist with the organization of onsite lockers and keyholding responsibilities., • Event Management and Support:, • Coordinate logistics for internal and client-facing events, including event bookings and diary management., • Work closely with event organizers to understand their needs and suggest appropriate meeting setups., • Address potential scheduling conflicts by providing alternative solutions or arrangements., • Maintain a comprehensive understanding of available venues and supplies, including preferred vendors for food and beverages, to support event planning., • Assist with AV setup and other logistical aspects to ensure seamless event execution., • Act as a liaison between stakeholders and vendors to facilitate effective communication and support during events., • Health and Safety Compliance:, • Ensure a safe and compliant workplace by adhering to established processes and addressing any gaps., • Escalate issues for resolution as necessary., • Stakeholder Engagement:, • Build and maintain strong professional relationships with key stakeholders., • Provide logistical support for internal and client-facing events., • Communication Management:, • Maintain the reception email inbox and ensure timely responses., • Experience in Reception / Administrative Role, • Fire Marshal / First Aid Training (desirable, training can be provided), • Intermediate knowledge of Office 365 (Microsoft Outlook, Word, Excel), • Confident and clear communication style. Comfortable communicating with all colleagues at all levels within your area, • Proactive and highly organised with the ability to plan and multi-task, • Work well under pressure and ability to use own initiative, • Creative problem-solver with a proactive approach to service improvement., • Flexible and adaptable approach to work, • Good verbal and written English work WHY JOIN CAPCO? You will work on engaging projects with some of the largest banks and financial services institutions in the world, on projects that will transform the financial services industry. We Offer • A work culture focused on innovation and creating lasting value for our clients and employees, • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise, • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients, • A diverse, inclusive, meritocratic culture, • Capco offers a very attractive remuneration and benefits in line with your level of experience

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Sample Coordinator Located: London (Camden) Package: Competitive Salary, Benefits, Pension About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find Out More About Ricoh Today What you will be doing The Sample Management Team deliver samples to business teams within London, in a structured process whenever possible. The main areas follow: • From Post Room to teams’ specified areas (door-to-desk). Samples received into the Post Room from any source are to be unpacked to receiving team specification and delivered within 3 hours., • From Retail teams to Production. Daily pick-up and delivery of items to be shot in Production within specified times., • From Holding Bay to Retail teams. Any post-production samples required by teams are to be delivered by 1200 the day after their last day of aging (typically 3 days, but immediate for Outlet). Sample routing The Sample Management Team manages and operates the Holding Bay. The Holding Bay receives all samples shot by Production and then routes them as specified by the Retail Team after a specified period during which the items can be shopped for use. To facilitate the routing of product, each sample needs to be scanned in and organised by product type (Menswear/Womenswear; Brand/Design/Outlet) and onward destination (Sample Sale, Warehouse, Back to Team, Held for specified period before routing to Sample Sale, etc.). Sample Sale The sample management team also operates the sample sale, which is an internal shop available to all employees within the business. Basic duties include hanging and replenishing stock when levels are low, operating the tills and providing good customer service. Please note that you will be required to be cross trained in all contracted functions such as Postroom services as well as our sample management services. You will ideally have • IT literate, • Team oriented pro-active, open minded team player, • Good organisational skills with an attention to detail, • Excellent communication skills, both verbal and in writing, • Excellent customer service skills, • Ability to demonstrate commitment and flexibility at all times, • Multi-tasking skills and ability to work on a variety of items simultaneously, • Good Time Management skills, • To be professional and presentable in uniform at all times We receive a high volume of applications for our roles, so we encourage you to apply as soon as possible In return for your commitment, you can expect We’re looking for individuals with values and causes, strengths and weaknesses, passions and ideas. Bring your unique energy, and we’ll match it with opportunities to create the future. In return for your commitment, we can offer you: • ___ working in line with role requirements, • An ___, • Excellent package with solid basic, strong bonus and company benefits including:, • A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme, • Flexible retirement plan, • ___ to support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more., • Company car / car allowance (role-specific), cycle to work scheme Ricoh’s Core Values Our values encourage us to constantly improve and contribute to the wellbeing of all stakeholders, including our customers, employees and society. For our leaders, we deliver training and mentorship to ensure our managers can positively contribute to our company culture, with inclusive behaviours that are aligned to our values. Be part of something bigger ___ touches every part of our organisation: from manufacturing to distribution, business sites to recycling, and how we support our customers. By working with Ricoh, you choose to work for a company that cares about its impact on the planet and takes steps to reduce it each year. We have a number of ___. You can read more about our work toward the UN's 17 Sustainable Development Goals ___. We are an equal opportunities employer We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights. Senior Director of Revenue Management Location: Four Seasons Hotel London at Park Lane (with regular travel to Four Seasons Hotel Hampshire) About The Role The Senior Director of Revenue Management will lead the overall revenue strategy for two iconic properties: Four Seasons Hotel London at Park Lane and Four Seasons Hotel Hampshire. You will be responsible for developing and implementing revenue strategies, collaborating with key stakeholders across both hotels, and ensuring we maximise all revenue and profit opportunities. This is a highly strategic role requiring strong leadership, analytical skills, and the ability to manage remotely while maintaining close engagement with on-property teams. What You Will Do • Develop and execute revenue management strategies for both hotels to achieve budgeted goals., • Optimise pricing, inventory, and distribution channels to maximise yield and profitability., • Lead total revenue management initiatives, including rooms, F&B, and Spa., • Partner with Sales, Marketing, and Operations teams to align strategies and drive performance., • Analyse market trends, competitor performance, and demand forecasts to inform decision-making., • Ensure effective use of revenue management systems and tools across both properties., • Provide leadership and guidance to revenue teams, fostering a culture of collaboration and excellence. What You Bring • Strong experience in a senior revenue management role within luxury hospitality., • A proven track record of success in multi-property or cluster revenue management is ideal., • Strong leadership and interpersonal skills with the ability to influence and collaborate across teams., • Excellent analytical and business acumen with a passion for service and results., • Familiarity with systems such as Opera, Delphi, IDeaS, Varicent/myincentive, RevFinder, and Hotel Sales Desk., • In-depth knowledge of the London market, including competitors and client base. Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy: • Highly competitive renumeration package, including discretionary Annual Incentive Plan., • Excellent Training and Career Development opportunities, • Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service., • Free meals at Zest while on duty including fruits, coffee/tea and ice cream available throughout the day, • Holiday entitlement increases with years of service up to 33 days off, • Free Life Insurance while on duty., • Opportunities to build a successful career with global potential, • Season Ticket Loan & cycle to work scheme, • Free Uniform dry cleaning available, • Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year., • Access to Wagestream – a salary advance benefit, • Employee Recognition Programmes, • & many, many more surprises to discover! We look forward to receiving your application!

The Technology Office Operations team are seeking a Tech Bar Office Technology Specialist. Position Summary: Cooley Information Services (IS) embraces a culture of customer service excellence and all members of the department are expected to move this agenda forward. To that end, the Office Technology Specialist is expected to recognize that the Cooley IS department is a service organization, first and foremost, and will be evaluated on this requirement equal in importance to the technical and operational responsibilities outlined later in this document. Under direct supervision, ensures that office computers, printers, scanners, telephones, and other computer or telephone related devices are productively deployed and used. Assists service desk personnel and local Senior Office Technology & Network Operations Manager – UK and Europe with troubleshooting and operational maintenance of desktop systems. Performs various technical duties, which include, but are not limited to, the following: Position Responsibilities: • Use of ticketing system to track all customer reports of hardware, software, telephone, mobile device and peripheral issues., • Host the Tech Bar and provide support for ‘walk-up’ queries., • Provide on-site technical assistance, including computer setup and breakdown, office moves, troubleshooting of printer, scanner, mobile devices and other technology equipment support as needed., • Prepare equipment and operate quality assurance with regards to equipment preparation, following defined processes, e.g. for new starters, including those starting in groups as part of annual Legal Talent initiatives., • Install and configure replacement desktop, laptop, and associated equipment in accordance with firm defined installation processes or guidelines., • Install, troubleshoot and maintain PC peripheral equipment such as printers, scanners, and Cooley-issued mobile devices (iPhones, iPads)., • Troubleshoot and coordinate repairs of hardware and software with vendors., • Troubleshoot and resolve wireless or wired connectivity issues for internal and external customers., • Isolate customer problems with hardware and/or software and escalate to colleagues as necessary., • Assist HR and Facilities with ergonomic equipment setups following DSE workstation assessments., • Actively participate in pilot groups and perform quality assurance of computer system builds, program deployment and updates, and provide relevant, factual, accurate feedback., • Operate procurement process, including engagement with suppliers, creating purchase orders, coordinating and communicating re: equipment delivery and invoicing., • Enter data into and manage & maintain asset/inventory databases including in-office stock, to track information pertaining to hardware., • Operate disposal process for equipment being decommissioned, including, but not limited to, asset database updates, device data clearance, and liaising with external firms regarding recycling and/or disposals., • Track Change Forms relating to new hires, departures, support and name changes., • Set-up and regular maintenance of conference room audio visual equipment, including liaising with the 3rd party Audio Visual support supplier., • Meeting set-up and support for conferencing systems., • Provide set-up and technical support for off-site/remote client meetings, trials or conferences., • Familiar with software applications used at Cooley and prepares documents, statistical charts, graphs and spreadsheets, and can analyse and report on data, to a good level of quality and in a timely manner, as needed., • All other duties as assigned or required. Skills & Experience: Required: • Minimum of three years applicable and relevant technical experience., • Educated to ‘A’ level or equivalent., • Candidates must have Proficient knowledge of Windows operating systems to include but not limited to Windows 11 and must have solid working knowledge of MS-Office suite ranging from 2016 and higher., • Availability to work overtime and in alternative offices as required., • Minimum one year experience in data management. Preferred: • Basic networking architecture knowledge to include but not limited to TCP/IP, DHCP, and DNS., • Prior experience working in a law firm or professional services industry. Competencies: • Exceptional customer service skills with a professional, client-service orientation and demeanour., • Must have exceptional attention to detail and accuracy in all aspects of the role, including written and oral communications and presentation skills, data entry, equipment ordering & disposal, and stock management., • Must have good analytic skills and effective presentation skills to enable effective customer support and collaboration with the Technology teams and department., • Ability to work well with others including technicians to maintain efficient systems operations., • Ability to complete work in a timely manner with excellent attention to detail and follow-through., • Must work well under pressure, across multiple tasks, with changing priorities and tight deadlines., • Excellent organisational and time management skills., • Excellent decision-making and problem-solving skills with a proven ability to work in a diverse organisation., • Ability to embrace organisational change and champion as needed. Cooley offers an excellent benefits package and competitive compensation including: • Enhanced family leave, • Health and dental insurance, • Group income protection, • Life assurance, • Pension, • Fertility benefits, • Wellness programs, • Employee discounts including a fitness and nutrition allowance, • And more! A comprehensive benefits brochure will be provided to all candidates during the interview process. Equal Opportunity Statement We strive to create an inclusive and rewarding environment that allows our people to thrive both professionally and personally. The firm does not discriminate in employment opportunities or practices on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. This policy governs all aspects of employment, including but not limited to, recruitment, selection, job assignment, compensation, discipline, promotion, termination, and access to benefits and training. Cooley (UK) LLP is dedicated to making our recruitment practices and candidate interviews inclusive and accessible for everyone. If you have a medical condition, disability or are neurodivergent and require reasonable accommodations, adjustments or support during your interview process, please contact . We assure you all requests will be treated with sensitivity and strict confidentiality, and they will not affect your potential employment with Cooley (UK) LLP.

Hello, we're UW! We’re a bunch of great people, working together, disrupting the utilities industry. Utility Warehouse is a truly unique FTSE 250 company. Our business model puts real social impact at its heart. We take the headache out of essential home services by bundling them all in one place. One provider, one account, one bill and lots of savings. Simple! Technology at UW For our customers and partners, UW just needs to work; There when you need it, and invisible when you don’t – just like flicking a switch. Our proposition is simple to our customers but for our technology teams, the behind-the-scenes complexity is what makes it so interesting. Learn more about life in our Tech teams ___. We work in small, fully autonomous teams that have real ownership of their products. We use the best tool for the job and constantly look for better. We put people first. It’s all about you… At UW, we prioritise not just what we deliver, but how and with whom we work. Our passion lies in tackling complex challenges alongside bright minds, recognising that true fulfilment comes from overcoming obstacles. By maintaining lightweight processes and fostering autonomy, we ensure swift delivery without compromising quality. Leadership at UW isn’t about lofty ideals but about getting hands dirty, providing guidance, and fostering a culture of support. We champion experimentation, shun egos, and value open discourse, collaboration, and continual learning. We are looking for someone who will be responsible for the ongoing deployment, maintenance, and support of our Windows VMware and storage infrastructure. We work together. Your team and the people you will work with… The BTG Workplace Technology Team is responsible for managing and supporting UW’s storage infrastructure. Their primary focus is project-based work, including deploying new storage solutions to enhance system performance and capacity. Additionally, they conduct regular maintenance tasks, such as applying security patches to ensure system integrity and protection. Beyond project and maintenance work, the team handles fourth-line support escalations from the EUX team, addressing complex technical issues that require advanced troubleshooting. They also actively monitor and support the infrastructure, ensuring optimal performance and stability for the storage systems. We deliver progress. What you’ll do and how you will make an impact. As a Senior Infrastructure Engineer, your goal is to: * Own and complete large projects in your domain with minimal guidance. * Be involved in setting team goals and owning their delivery. * Understanding the value of committing to company and team objectives and managing the teams focus around these (no bikeshedding). * Be the primary technical owner and subject matter expert for all systems in Workplace infrastructure. * Design and implement solutions in keeping with our design ethos to solve our complex problems and help the business scale and grow. * Propose and review designs and RFCs. * Proactively remove roadblocks for you and your team. * Ensure that there is always a high quality of delivery. * Actively reduce complexity and tech debt in our systems and operations. * Actively mentor, coach, and be involved in the onboarding of new members into the team. * Always look to improve the culture and inclusivity of our team. * Look for opportunities for the team to expand and grow by getting involved in projects and work in other areas of the business. Technically what you’ll be expected to do: * Manage, troubleshoot and deploy infrastructure, specifically focused on the Windows environment but extending to network, product and cloud systems. * Act as a subject matter expert for technical troubleshooting across our managed systems. * Assist with incident response and post-incident analysis for the broader operations domain. * Design and develop automation strategies for ongoing system management and administration, including the use of appropriate automation and configuration management tools. * Manage and support both on-premise and cloud environments within a technology operations team. * Utilise and maintain monitoring, alerting, and service desk systems, following established processes and creating documentation where needed. * Troubleshoot and resolve technical operational issues across Active Directory, Windows, Linux, and networks, with a primary focus on Windows while leveraging knowledge of Linux. * Apply a working knowledge of infrastructure as code and automated provisioning & configuration management using tools like Microsoft DSC, Terraform, and Ansible. * Strengthen and maintain Active Directory security. * Deploy, maintain, and optimise Microsoft RDS for performance and reliability. (A must!) * Manage and configure SCCM and/or Intune for system administration and endpoint management. * Deploy, operate, and maintain legacy MS SQL Server, MS-SQL databases, and related services, including stored procedures, SSRS, SISS, and DTSx. * Administer and support virtualisation and containerisation technologies such as Proxmox, VMWare and Docker. * Work effectively in a remote environment or collaborate with distributed teams. * Develop and maintain PowerShell/DSC scripts for production use, ensuring reliability and efficiency. * Experience in deploying NETAPP filers in multi-site environments, configuring and maintaining cross-site replication. Your skills & experience We make use of a number of tools and approaches, but most frequently: * Autonomous teams making use of common platforms for product development * Github, with a strong leaning towards supporting (and release) of open source projects * Microsoft DSC * Kubernetes & Docker * Terraform & Ansible * Proxmox, VMWare ESXi/vSAN, Netapp Filers * Linux in on-premise clusters and in Cloud (AWS/GCP) We recognise the power of human connection and so we encourage our teams to come together in person as much as possible. We have fantastic collaborative spaces in London (and access to hotdesk spaces around the world) which we encourage our teams to use on a regular basis. What’s in it for you UK based workers get the following benefits: * Competitive, benchmarked salary * Flexible/ remote working * Share options - giving you ownership in the business * 25 days holiday plus Bank Holidays * Life Assurance up to 4 x your salary * Private pension scheme * Discounted UW services (30% mobile & broadband, 10% energy & insurance) * A free UW cashback card - earning you cashback on all your spending! * Discounted healthcare & medical cash plans * A free virtual GP service * Save As You Earn Scheme * A range of Health & Wellbeing benefits including a confidential Employee Assistance Programme, virtual fitness classes and wellness tools * Access to Spark – a holistic approach to learning and development created by UW to empower your personal and professional growth. You’ll have huge opportunities for exposure & development through involvement in a range of projects as we scale up as well as access to professional training relevant to your role. * Regular team and company social events You’ve got this far... Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat! Beth Rodgers will be your point of contact throughout the recruitment process. Additional Information Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do. We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered. Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment. Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do. We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered. Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.

Cutting Edge Music Tech - On-Demand Vinyl Records We are seeking an IT Systems Engineer to help us redefine the music industry. The company has invented a new technology to produce on-demand vinyl records and built a web platform for music creators to create and sell their products worldwide via our store at zero cost. We are working with the leading record labels, streaming services, digital service providers, distributors, and iconic global artists who are keen to partner with us to build a global solution for physical media. But most of all, we would also like to give small artists and artists at the beginning of their careers frictionless access to offer vinyl and CD to their fans via our innovative solution and planned production/fulfilment centres in Europe, USA and Asia. The vinyl market has been growing on average more than 20% yearly over the last 16 years, and even CDs are growing for the first time in two decades. Over 30 million creators are releasing their music online today, and they are growing 30% a year. They represent the fastest-growing music segment. Most of them would like to have their music on vinyl or CD for their friends & family and especially their fans. elasticStage will provide them with easy and affordable access via its unique and scalable on-demand tech. We are looking for an IT Systems Engineer who will provide hands-on support and maintenance across the company's various sites, ensuring reliable day-to-day operations and contributing to projects that strengthen our production and office systems. This is a mid-level position suited to someone with solid technical experience who wants to broaden their skills across networking, servers, storage, security, and user support. You will be joining elasticStage at a pivotal time of growth. We will transition from a single-site operation to a multi-office, multi-factory business. This role will be part of that journey, helping to scale our production systems and build IT systems and processes that will scale across new sites. It's an opportunity to shape the foundations of a new kind of music manufacturing business built for global scale. The IT Systems Engineer will work closely with a senior team member to keep systems running smoothly, support end-users, and contribute to projects that ensure the business has the right technology foundations in place. Requirements Infrastructure & Systems • Perform routine system administration (updates, backups, patches, monitoring), • Assist in maintaining the stability of the production IT infrastructure and escalate issues as required, • Contribute to implementing and maintaining data storage solutions (cloud and on-prem), • Support the maintenance and monitoring of IT infrastructure, including networks, servers, storage, hardware, and software Security & Risk • Follow established security policies and ensure patching and antivirus/endpoint protection are up to date, • Monitor system alerts and report vulnerabilities to the senior IT person, • Support the expansion of the access control and security best practices, • Use the in-house monitoring tools to identify issues proactively Service & Support • Act as a first and second-line support for staff IT issues (hardware, software, accounts, connectivity), • Inventory and asset management of the existing environment and new equipment, • Manage desk and hot-desk environments with their management tools, • Own the user support processes and adapt it to fit the company's growth, • Support onboarding of new staff (accounts, hardware, access rights), • Software and subscription management of company licenses, • Escalate complex technical issues appropriately Projects & Continuous Improvement • Support desktop environment upgrades and IT improvement projects, • Document IT processes and standard operating procedures for future scaling, • Contribute ideas for improving reliability, performance, and user experience Professionalism & Collaboration • Work closely with other teams to resolve IT issues in a professional, service-oriented way, • Communicate clearly with technical and non-technical staff at all levels, • Demonstrate accountability and ownership in assigned areas Responsibilities • 2 -3 years' experience in IT support or system administration role, • Experience with databases, networks (LAN, WAN) and patch management, • Experience with networking fundamentals (TCP/IP, switches, firewalls, VPN), • Knowledge of security fundamentals (patching, endpoint protection, and access control), • Strong troubleshooting skills across hardware, OS, and applications, • Excellent communication skills and service-oriented mindset Desirable • Experience in manufacturing/production IT environments, • Exposure to backup/disaster recovery systems, • Relevant certifications (CompTIA Network+/Security+, Microsoft, AWS/Azure associate) Benefits • Industry-Leading Salary Package: Enjoy a highly competitive salary package that rewards your expertise and hard work, • Generous Paid Holiday: Take advantage of 25 days of paid holiday to relax and recharge, • Comprehensive Pension Scheme: Secure your future with our robust pension scheme, • Convenient On-Site Parking: Benefit from hassle-free on-site parking, • Cutting-Edge Tech Office Environment: Work in a modern, tech-driven office environment equipped with the latest tools and technology, • Medical Insurance: Protect yourself with our comprehensive medical insurance plan, • Free Snacks and Beverages: Enjoy free snacks and beverages to keep you energised throughout the day Work Location This role is onsite, based in our vibrant Elstree office (WD6), four days a week and one day working from home.

Additional Information Job Number 25190636 Job Category Rooms & Guest Services Operations Location St. Pancras London Autograph Collection, Euston Road, London, United Kingdom, United Kingdom, NW1 2AR___Schedule Full Time Located Remotely? N Position Type Non-Management Description for Internal Candidates Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras London St. Pancras London is a five-star hotel that fuses Victorian elegance with contemporary luxury. It is home to 38 opulent Chambers Suites and 207 stylish guestrooms, offering refined comfort with modern amenities. Guests can enjoy superb dining and expertly crafted cocktails in a unique selection of restaurants and bars, unwind at the serene St. Pancras Spa, or host events in elegant meeting rooms, including the historic Ladies Smoking Room. Ideally located beside St. Pancras International, the hotel is a gateway to memorable experiences in the heart of King’s Cross. From its Grand Staircase to its world-class service, St. Pancras London is more than a place to stay – it’s a place to belong, grow and be part of something extraordinary. What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including: • 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service., • Annual Performance Review pay adjustments., • Complimentary gym and spa access., • Free meals while at work., • Dry-cleaning service availability for uniforms., • Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more., • 50% discount at any of the St. Pancras outlets., • Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries., • Travel ticket season loan., • Life Assurance Scheme, • Cycle to work scheme., • Employee Assistance Programme access., • Mental Health First Aiders within the team, • Comprehensive Training and Development programme participation., • Awards and recognition celebrations, among many other benefits, • Outstanding Wellness program Position Summary As our Front Desk Associate at St. Pancras London, you are responsible for processing all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Bonvoy information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. You will be expected do deliver: • The Front Desk Associate must exhibit courteous hospitality at all times and fully own each guest issue., • When in communication with the guest, the Front Desk Associate must be proactive in every area, including offering additional services. Most importantly, the Front Desk Associate must co-ordinate the response to the guest issue and then follow up with the guest to ensure satisfaction with results., • Must follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets., • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one’s voice, using the callers’ name taking and relaying messages and allowing the caller to end, transferring calls to appropriate person or department, requesting permission before placing caller on hold, the call., • Perform other reasonable job duties as requested by Supervisors., • Deliver an exceptionally high standard of five-star luxury lifestyle service for every guest interaction., • Attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times., • You are expected to deliver service to your full potential when you are here., • You are also expected to carry out other duties that may be required to ensure the overall hotel operation is properly maintained to provide a total guest experience., • Contact appropriate individual or department (e.g., Guest Arrival, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem., • Stay up-to-date on the local area so that you are prepared to provide specific recommendations for guests. Join Our Team: Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality? If you thrive in a fast-paced environment and are passionate about making a difference, we want to hear from you. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Where you’ll fit in & what our team goals are… As the Personal Assistant and Community Relations Executive, you will support the Head of Corporate Communications, Regional Lead, EMEA and APAC, and manage our day to day community relations activities for the EMEA region. How you'll spend your time... This position combines high-level administrative support with an important role in the administration, organisation and delivery of our community programme in EMEA. This is a unique opportunity to combine executive-level support with values-driven community engagement. Provide comprehensive personal assistant support to the Head of Corporate Communications, Regional Lead – EMEA & APAC, including diary management, travel arrangements, and expense management. Deliver additional administrative support to the Head of External Communications, EMEA and APAC. Manage general team administration and business operations, including organizing team meetings and agendas, coordinating finance and budget planning, managing processes and handling invoices and procurement needs. Support the broader communications team as necessary, including on organising events and managing sign off processes. Oversee administration for community relations activities and the Columbia Threadneedle Foundation, including governance for meetings (agenda preparation, minute-taking), audit support, and managing sign-off processes for MOUs with charity partners. Responsible for charity payments, bank account management, and on desk account reconciliations. Act as the coordinator for volunteering events across EMEA, collaborating with internal teams to deliver meaningful opportunities for over 250 employees. Lead community relations initiatives within our EMEA offices, such as annual giving campaigns, day of service, and other engagement activities. To be successful in this role you will have... track record of administration for a leadership role exceptional organizational skills strong attention to detail ability to manage multiple priorities analytical skills and financial affinity the ability to create relationships and work with different teams both internally and externally knowledge of excel and word (MS office in general) track record of administration for a leadership role If you also had this, it would be great… experience in organising events and engagement activities experience in or a passion for corporate philanthropy experience using Trax a good eye for design and strong powerpoint skills About Columbia Threadneedle Investments Working at Columbia Threadneedle Investments you'll find growth and career opportunities across all of our businesses. We're intentionally built to help you succeed. Our reach is expansive with a global team of 2,500 people working together. Our expertise is diverse with more than 650 investment professionals sharing global perspectives across all major asset classes and markets. Our clients have access to a broad array of investment strategies, and we have the capability to create bespoke solutions matched to clients' specific requirements. Columbia Threadneedle is a people business and we recognise that our success is due to our talented people, who bring diversity of thought, complementary skills and capabilities. We are committed to providing an inclusive workplace that supports the diversity of our employees and reflects our broader communities and client-base. We appreciate that work-life balance is an important factor for many when considering their next move so please discuss any flexible working requirements directly with your recruiter. Full-Time/Part-Time Full time Worker Sub Type Fixed Term (Fixed Term) Job Family Group Unclassifieds

About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. The Role: Join our team as a Connectivity Manager, where you’ll support hotel partners with technical connectivity, troubleshoot integration issues, and help ensure a smooth booking experience for travellers worldwide. We’re looking for a tech-savvy communicator who’s eager to grow in a fast-paced global travel company. Ready to make an impact on millions of journeys? In this Role, you’ll be responsible for: Internal Technical Response: • Forward any universal issues to regional or global headquarters with accurate and complete description of the cases for long term solution if needed, • Identify possible causes and take care of individual and/or basic issues, • Provide the first technical response and feedback to the local team for system connectivity related concerns Partner Integrations / Technical Engagement Management: • Assist with Pilot/Beta process, acting as the liaison between Client/Support and Partner, • Work with internal teams and partners to analyze/troubleshoot integration and operation issues, • Create and maintain accurate integration documentation for new integration, enhancement and migration, • Provide API integration and testing support, both internally and externally, • Perform end to end testing with partner system connectivity. What you'll Need to Succeed: • Direct experience in Connectivity with hotels and accommodation providers., • Experience in the hotel front desk and/or reservation systems is a PLUS. Especially appreciated some previous knowledge of CRS, PMS, and any other hotel distribution systems and API Languages (XML)., • Be able to multitask, prioritize and escalate when needed., • Strong stakeholder management across both technical and commercial teams, • Great communicator with strong learning ability and desire to take ownership of the system, • Excellent communication skills in English. Chinese or any other European languages will be a PLUS. Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What’s more? • Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions, • Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact, • We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise., • We encourage flexible work arrangement, • Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events. Click[1] the link to learn more about What makes Trip.com Group a leading global travel service provider? Click [2] the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish! Find out more job opportunities at Have a good trip, and see you soon! References Visible links

The Department Mishcon has experienced a huge amount of growth in recent years and our success shows no sign of stopping. Our Technology team also continues to go from strength to strength and we are involved in some incredibly exciting and innovative initiatives across the firm. Rather than being considered a necessary support function, our Technology department is an integral part of the strategy of the firm, and this is reflected both by the level of tech investment and how Technology initiatives are discussed at the most senior level. Duties And Responsibilities The successful candidate will work as part of the 1st line Service Response team to delight the business. To achieve this the analyst will work closely with our wider Service Delivery team to provide the best customer experience while at the same time resolving their technical issue or request. 35-hour week on a shift rota. Flexibility is required. • Act as the initial contact point for all incoming queries to the Service Desk, • Prioritise answering incoming calls to the Tech Service Desk, • Log tickets, including all action taken and any resolution, respond to emails and tickets/requests in a timely manner, • Troubleshoot and take ownership of tickets following Incident Management and Request fulfilment (service requests) process, • Escalate incidents when appropriate, working closely with the Service Delivery team members to share knowledge and resolve tickets, • Work collaboratively with the wider Technology team, • Build and maintain relationships with stakeholders throughout the business, • Share and transfer knowledge within the Tech Services team, • Be a Tech ambassador to the business Skills/Experience • Ability to prioritise issues in line with business imperatives, • Ability to translate technical requirements and issues into non-technical terms, • Good knowledge and understanding of Microsoft Suite and Windows 10, • Good understanding and experience of:, • Active Directory, • Azure, • DNS, • DHCP, • Networking Technologies, • Exchange Online & Office 365, • Office 365, • DMS (iManage Cloud), • PMS (Aderant / Expert Time), • CRM (Interaction), • BigHand (Digital Dictation), • Mobile Devices (iPad, iPhones, Android), • Intune, • Printer maintenance, • MS Office Templates (Outline or similar product), • Remote access (Mishcon Anywhere/ AOVPN), • Mimecast, • 2FA / MS Authenticator, • Call Manager systems i.e Cisco or MS Teams (Nimbus), • Administrator SCCM 2012, • Call logging/ticketing system Desirable Technical/Education/Training • MCP and/or CompTIA A+ qualifications Personal Qualities • A passion for technology and customer service, • Pro-active and takes initiative, working independently and as part of a team, • Ambitious and striving to develop, • Positively impacts those around them, • A self-starter, able to work under own initiative, • Treats people with respect and in a fair and consistent way, • Solutions driven; logical and methodical approach to problem solving, • Dedication to see a task through to completion., • Resilient, calm under pressure, adaptable and flexible approach, • Excellent telephone manner and presentable at all times, • Excellent attention to detail, • Ability to effectively manage own workload and time management, • Ability to communicate effectively with people at all levels within the organisation, • Personable and confident, able to build relationships with partners/ key stakeholders Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. About About The Mishcon de Reya Group The Mishcon de Reya Group is an independent, international professional services business with law at its heart, employing over 1400 people with over 650 lawyers. It includes the law firm Mishcon de Reya LLP and a collection of leading consultancy businesses that complement the firm's legal services. Mishcon de Reya LLP is based in London, Oxford, Cambridge, Singapore, Hong Kong and UAE. The firm services an international community of clients and provides advice in situations where the constraints of geography often do not apply.The work the firm undertakes is cross-border, multi-jurisdictional and complex, centred around three increasingly entwined and connected sectors: the Innovation Economy, Private Wealth and Capital, and Real Estate. The firm is known as a disputes powerhouse with a formidable capacity firmwide for dispute resolution. The Mishcon de Reya Group includes consultancy businesses MDR Discover , MDR Mayfair (in London, Singapore and Dubai), MDR ONE , and MDRi (in Hong Kong). The Group also includes MDR Lab , which invests in the most promising early stage legaltech companies as well as the Mishcon Academy, its in-house place of learning and platform for thought leadership. In 2024, the Group announced its first strategic acquisition in the alternative legal services market, flexible legal resourcing business Flex Legal. It also acquired a majority stake in Somos, a global group actions management business. We strive to create a fully diverse and inclusive workplace where all our people are empowered to fulfil their potential. We are proud of our agile working culture and are always happy to talk flexible working. I-Hybrid

About Marex Marex Group plc is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. It listed on Nasdaq Global Select Market in April 2024. With more than 35 offices in Europe, US and APAC, it has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. For more information visit ___Role Summary To provide front to back operational support to the Structured Product business and its customers. The operational support staff must maintain an operating model flexible enough to adapt to innovation in the business, yet scalable enough to sustain a rigorous controls environment. Responsibilities • A member of the operations team providing comprehensive support to OTC Derivatives and Structured Notes business of Marex Solutions front office., • Report and escalate issues timely to the Head/Supervisor of the team as well as relevant senior management of the Desk., • Act as point of escalation for the operations team, supervising and motivating junior members of the team and responsible for overall control and automation of the team infrastructure and processes in the absence of the Supervisor of the team., • Daily BAU activities include, but not limited to, reconciling trade positions and cash flows, managing trade and notes lifecycles, ensuring accurate and timely processing of corporate actions and dividends, sending trade confirmations and client statements, dealing with margin calls, paying agent, prime brokerage and settlements, as well as making sure all relevant trades are reported correctly to meet MiFID, EMIR and Dodd-Frank regulatory frameworks., • Contributing to the establishment of new controls, enhancement and automation of existing reconciliation tools and processes, • Work closely and partner with finance, treasury, risk, audit and compliance departments, • Maintain detailed operating procedures for the team and train new joiners to ensure business continuity and minimise staff risk, • Ensuring compliance with the company’s regulatory requirements under the FCA., • Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with., • Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values., • At all times complying with the FCA’s Code of Conduct., • To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility., • To report any breaches of policy to Compliance and/ or your supervisor as required., • To escalate risk events immediately., • To provide input to risk management processes, as required. Competencies • Excellent verbal and written communication skills, • A collaborative team player, approachable, self-efficient and influences a positive work environment, • Demonstrates curiosity, • Resilient in a challenging, fast-paced environment, • Excels at building relationships, networking and influencing others, • Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Skills And Experience • 3-6 years* of experience in a similar middle office/trade management role focused on Equity/OTC derivatives or Structured Note issuance, • Adept across the MS Office suite. SQL, Alteryx and/or python is highly desirable., • Keen to work in a rapidly evolving and growing organisation and make your mark, highly committed, • A comprehensive understanding of both the structured products and the underlying Futures and Options is critical., • Ability to manage multiple projects and tasks simultaneously and independently, ensuring timely delivery, prioritization while maintaining high-quality standards, • Problem solving abilities, • Excellent communication skills and able to build effective working relationships, • A meticulous eye for detail, • Ability to work independently and as part of a team, • Enthusiastic team player: - Respects and values the opinions of others, Communicates well and assists others by sharing knowledge and experience, • Ability to work effectively under pressure in a busy environment and to be flexible and adaptable in approach, • Sophis knowledge would be a plus but not essential Conduct Rules You must: • Act with integrity, • Act with due skill, care and diligence, • Be open and cooperative with the FCA, the PRA and other regulators, • Pay due regard to the interests of customers and treat them fairly, • Observe proper standard of market conduct, • Act to deliver good outcomes for retail customers Company Values Acting as a role model for the values of the Company: Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do – our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to “grow our own” and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client’s various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. • candidates outside the indicated experience range will still be considered Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.

This job is with The Trade Desk, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust, ownership, empathy, and collaboration. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day. Do you have a passion for solving hard problems at scale? Are you eager to join a dynamic, globally- connected team where your contributions will make a meaningful difference in building a better media ecosystem? Come and see why Fortune magazine consistently ranks The Trade Desk among the best small- to medium-sized workplaces globally. What We Do The Senior Manager, IT Operations is responsible for administering, managing and supporting IT Services for The Trade Desk internal customers. The successful candidate will be expected to work in a hands-on capacity as well as leverage direct staff and/or third-party resources as applicable. Excellent customer support and a willingness to roll up your sleeves will be critical for success. The position requires broad IT understanding in enterprise technology and hardware, networking principles, management systems, productivity applications and service desk operations to meet the IT department service level objectives. What You'll Do • Lead, mentor and develop a team of IT professionals, fostering a collaborative and high-performance culture. Overseeing recruitment, training and performance management., • Participates in and leverages global processes for anticipating customer needs and proactively addressing any pain points., • Report on operational metrics, KPIs, and strategic progress to IT leadership., • Primary point of contact for escalated operational issues or incidents, coordinating resolution with internal teams or external parties., • Responsible for the following IT processes and functions:, • On-boarding/off-boarding process, • Prioritization of time sensitive business requests and smart decision making to ensure minimal user impact for their regular work day, • Ensures prompt handling of internal service desk requests, with an accurate assessment of issue severity and business impact., • Daily ticket maintenance and management, ensures the requestor stays informed and SLA objectives are reached, • User adds, moves, and changes, • Manage the IT Operations coordination for office relocations and build-outs., • OS Management; Microsoft Windows and macOS, • Hardware and application software upgrades to meet business needs, • Mobile Device and Endpoint Management, • Planned maintenance, • Local inventory/asset management and equipment recycling, • Leverage best practices approach towards projects, implementations, and issue resolution; providing status updates and reports., • Develop and update documentation covering IT standards, policies and procedures., • Maintains a high level of communication and positive professional relations with our current and/or future vendors and suppliers., • Bachelor’s degree in related IT or Management field required and 10+ years of related experience, • Five+ years of experience supporting a team of 5+ local direct reports as well as remote teams, • Demonstrable experience in the following areas:, • Outsourced vendor/resource management, • Team management and mentoring, • Experience supporting a multi-location environment, • ITIL best practice and methodologies, • Project management, • Office buildouts and relocations, • Keyboarding skills and computer proficiency with software knowledge to include MS Office, • Excellent interpersonal, written, and oral communication skills required, • Strong customer service and presentation skills, • Ability to analyse customer needs and reach acceptable solutions, • Adherence to company procedures and policies, • Effective team management while participating at a hands-on level, • Ability to maintain confidentiality of information and systems, • Commitment to high safety standards and compliance with all safety laws and policies, • Willingness to report safety violations Availability Requirements • Attendance: Must maintain regular and acceptable attendance., • Regular Hours: Must be regularly available and willing to work at least 8 hours per day, five days per week, or such other hours per day or hours per week as we determine are necessary or desirable to meet business needs., • After hours, weekends and holidays: Must be available and willing to work from time to time to meet critical business needs., • On-site Requirement: Must perform duties onsite, except those job duties which are customarily or by their nature performed offsite (such as meetings, deliveries to designated destinations, or training)., • Will be required to carry a company-funded smart phone and expected to respond to urgent calls in a timely manner. This may require remote or occasional on-site support. The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive. Please reach out to us at accommodations@ thetradedesk. com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process. When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.

Executive Partner – Sourcing, Procurement & Vendor Management About the role: Enterprise IT Leaders, Sourcing, Procurement & Vendor Management (EITL, SPVM) is an executive-level advisory service within the broader Gartner Executive Technology Services Product Suite that delivers expert insights and guidance tailored to each client’s context and most critical initiatives. Gartner’s Global Executive Partners team specializes in Sourcing & Vendor Management (SPVM). We equip SPVM executives with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow. What you will do: • You will manage a portfolio of 25-30 clients, typically Sourcing, Procurement & Vendor Management leaders reporting to CIOs or CPOs, from global Fortune 1000 organizations and government agencies, • As their Executive Partner, you will be delivering value through regular briefings, a mix of on-site and virtual workshops, roundtables, webinars and by attending relevant Gartner events, etc., • As someone who has previously been in their shoes before, you will use your knowledge and expertise, along with additional Gartner resources and research, to coach and mentor your clients on critical initiatives and obstacles for today and tomorrow specifically within the Sourcing, Procurement & Vendor Management space, • Collaboration is key: You will work closely with several internal Gartner teams to ensure value is delivered; these can include Sales teams, Analysts, Client Managers, and your peers across other EITL domains, • This role is a client-facing position that requires a high level of Executive presence and ability to build trust and deliver value, • Responsible for member retention and for contributing toward growth in the region through direct support of Gartner Sales in prospect cultivation, account plan development and value demonstration activities, • This is a predominantly home-based role, where you will operate as an individual contributor managing your own desk and other administrative tasks; you will be delivering value to your client portfolio in a virtual manner What you will need: We’d love to talk to you if you have: • 15+ years’ experience with a primary focus in a role of Sr. IT leadership in Sourcing, Procurement, Vendor Management or related function within a Fortune 500 company, • Experience in executive level roles within consulting, sales or customer facing positions, • Modern technical skills and subject matter expertise in the areas below, • Vendor Management, • Vendor Management Office from relationship inception through maturation and across contracts, supplier performance, and supplier relationship management disciplines, • Sourcing and Procurement, • Lifecycle of the “deal” for all IT hardware, software, and services including Hybrid Sourcing, Cloud Sourcing, Outsourcing, SLAs, OLAs, and contract negotiations, • Minimum Bachelor’s degree required Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to . Job Requisition ID:105658 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: ___For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Additional Information Job Number 25188686 Job Category Rooms & Guest Services Operations Location London Marriott Hotel County Hall, London County Hall, Westminster Bridge Road, London, London, United Kingdom, SE1 7PB___Schedule Full Time Located Remotely? N Position Type Management Job Summary As Reception Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. Education And Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example., • Encourages and builds mutual trust, respect, and cooperation among team members., • Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence., • Ensures employee recognition is taking place on all shifts., • Establishes and maintains open, collaborative relationships with employees. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis., • Develops specific goals and plans to prioritize, organize, and accomplish your work., • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others., • Strives to improve service performance., • Collaborates with the Front Office Manager on ways to continually improve departmental service., • Communicates a clear and consistent message regarding the Front Office goals to produce desired results., • Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results., • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention., • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed., • Serves as a role model to demonstrate appropriate behaviours., • Sets a positive example for guest relations., • Displays outstanding hospitality skills., • Empowers employees to provide excellent customer service., • Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction., • Provides feedback to employees based on observation of service behaviours., • Handles guest problems and complaints effectively., • Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process., • Ensures compliance with all Front Office policies, standards and procedures., • Monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person., • Analyses information and evaluating results to choose the best solution and solve problems., • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner., • Functions in place of the Front Office Manager in his/her absence., • Communicates critical information from pre- and post-convention meetings to the Front Office staff., • Participates in department meetings. LONDON MARRIOTT COUNTY HALL Embrace history and luxury at London Marriott Hotel County Hall, located in bustling South Bank, steps away from Westminster Bridge. Occupying London’s former City Hall, our hotel embodies the city’s storied history and quintessentially British. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Advert Closes- Tuesday 9th December Are you passionate about delivering excellent service and keeping things running smoothly behind the scenes? We’re looking for an Accounts Payable Administrator to join our team and play a key role in supporting our Purchase to Pay process. What you’ll do: • Be the first point of contact: Administer the Query Desk, responding promptly and accurately to invoicing queries from colleagues and suppliers., • Inbox management: Handle the Accounts Payable inbox, ensuring all queries are managed efficiently and professionally., • Invoice processing: Oversee Invoice Registration, ensuring invoices are matched to Purchase Orders and correct CIS deductions are applied., • Reconciliation: Perform supplier statement reconciliations to maintain accurate records and avoid payment delays., • Credit notes: Process credit notes and ensure they’re correctly applied to supplier accounts., • Continuous improvement: Assist with clearing backlogs, support system migrations, and contribute ideas for process automation and efficiency., • Collaboration: Work closely with Procurement and Finance teams to resolve discrepancies and improve invoice processing., • Audit support: Maintain accurate documentation and support audit and compliance activities. What you’ll bring: • Experience working in an Accounts Payable function within a Purchase to Pay environment., • Great understanding of invoice processing systems (experience with Agresso or Proactis is a plus)., • Excellent communication and stakeholder management skills., • High attention to detail and the ability to work under pressure and manage competing deadlines., • Proficiency in Excel (including Pivot Tables and VLOOKUP) and strong analytical skills., • A customer-focused approach and a passion for raising the bar on quality and effectiveness., • Self-motivation, flexibility, and a willingness to play a full role in the team’s success. Why join us? • Impact: Be part of a team that values your contribution and supports your growth., • Collaboration: Work with friendly, professional colleagues across Finance and Procurement., • Development: Opportunities to learn, develop new skills, and contribute to process improvements., • Culture: Join a diverse, inclusive workplace where your ideas are welcomed. Ready to make a difference? Apply now to join our team and help us deliver service excellence every day. Our Offering / benefits: As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly, enabling you to be your best self to work. Disability Disclaimer: We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (). We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity. If you have any questions about our recruitment process or would like to talk about adjustments, please contact us on The Crown Estate is a unique business with a distinct heritage and a portfolio unlike any other. It includes some of central London’s best places to work, shop and spend time, retail and leisure destinations across the country, and a substantial rural portfolio. As manager of the seabed and half the foreshore around England, Wales and Northern Ireland, we play a role in the UK’s world-leading offshore wind sector as well as marine aggregates, cables and pipelines. We are also responsible for the Windsor Estate, including the world-renowned Windsor Great Park.

About The Job Hopper Technology Solutions (HTS) powers the white-label travel platforms for some of the world’s largest financial institutions and airlines. As our strategic partner portfolio expands, so too does the need for sophisticated technical expertise and dedicated relationship management. We are seeking a high-impact Technical Account Manager (TAM) to be a technical liaison for multiple strategic partners. This critical role acts as the connective architect, seamlessly integrating Product, Engineering, Supply, and Customer Experience teams to ensure every partner receives clear, consistent, and exceptionally reliable support for technical inquiries and strategic growth initiatives. This is a hands-on, results-oriented position. You will use your diagnostic skills and analytical abilities to validate incoming issues, structure comprehensive problem reports, and coordinate effectively with engineering. Your main goal is to ensure that all technical escalations are complete, actionable, and correctly prioritized. You will also play a key part in defining and optimizing our global intake, triage, communication, and escalation frameworks, helping partners get timely resolutions while keeping internal teams focused and efficient. In short, this role requires a blend of investigative curiosity, clear communication, strong organizational skills, and a process-improvement mindset, applied across a dynamic portfolio of partners and parallel technical workstreams. What Would Your Day-to-day Look Like Partner Engagement & Communication • Serve as the primary technical point of contact for multiple B2B partners, each with unique needs, priorities, and communication channels., • Translate partner inquiries into structured, actionable requests with complete context., • Provide clear updates, timelines, and expectations, ensuring partners feel supported and aligned. Technical Triage & Analysis • Assess and validate reported issues before escalating to engineering, including reproduction steps, logs, context, severity assessment, and relevant data insights., • Investigate technical or data-centric questions using internal tools, dashboards, and SQL; identify whether issues stem from configuration, supply content, product behavior, data quality, or true system defects., • Manage and prioritize requests across multiple partners simultaneously, balancing urgency, impact, and engineering bandwidth. Process & Program Development • Improve intake workflows, templates, and triage mechanisms to create consistency across partners., • Collaborate with product, engineering, supply, and Customer Experience teams to refine escalation paths, service expectations, and communication standards., • Contribute to playbooks, documentation, and partner-facing resources to strengthen transparency and scale operational excellence. Cross-Functional Collaboration • Coordinate with a wide and diverse set of stakeholders, including product managers, engineers, supply specialists, Customer Experience teams, and external partner teams., • Maintain clear follow-through, alignment, and ownership across parallel workstreams., • Advocate for partner needs while helping internal teams maintain focus and momentum. An ideal candidate has • An excellent communicator who can build trust with partners and internal teams through clarity, consistency, and professionalism., • Comfortable operating across several partners at once, with strong prioritization, context-switching, and organizational skills., • Adept at turning ambiguity into clarity and designing repeatable processes that scale., • Technically fluent, with experience interpreting logs, analyzing data, exploring APIs, and using monitoring tools to support issue investigation and triage.., • Experienced in roles such as Technical Account Manager, Solutions Engineer, Technical Support Engineer, Product Specialist, or a similar hybrid technical-customer role., • Strong judgment in evaluating issue severity, partner impact, and operational urgency. Nice to Haves • Intermediate or advanced SQL skills; experience working with data analysis, BI tools, or large datasets (BigQuery experience is a plus)., • Familiarity with API debugging, distributed systems, or SaaS platform operations., • Experience implementing or optimizing ticketing and triage systems (Zendesk, Jira Service Desk, Salesforce, etc.)., • Background improving cross-functional workflows or partner-facing operations at scale. Perks and benefits of working with us: • Well-funded and proven startup with large ambitions, competitive salary, upsides of pre-IPO equity packages., • Hopper covers 100% of the premiums for the employee for a group insurance plan through Vitality Health., • Automatic contributions when you start with Hopper through Smart Pension., • Please ask us about our very generous parental leave, much above industry standards!., • Access to co-working space on demand through FlexDesk AND Work-from-home stipend., • Carrot Cash travel stipend., • Unlimited PTO., • Entrepreneurial culture where pushing limits and taking risks is everyday business., • Open communication with management and company leadership., • Small, dynamic teams = massive impact. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: • Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year., • Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions., • Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel., • Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! Compensation Range: CA$160K - CA$250K

Job Title Workplace Receptionist/Supervisor Job Description Summary See attached JD Job Description As a Workplace Host, you will play a pivotal role in delivering a First-Class Front of House experience for our clients, colleagues, and contractors. You will be the first point of contact and the face of the office, ensuring every interaction reflects professionalism, warmth, and our company standards. Your responsibilities include welcoming visitors and colleagues in a friendly and approachable manner, maintaining a well-presented environment, and upholding the highest level of service in line with Cushman & Wakefield’s expectations. Core Responsibilities • Provide a welcoming and professional customer experience, delivering a seamless customer journey., • Ensure all visitors, colleagues and contractors are signed in as specified by the Property procedures., • Ensure that clients are greeted and escorted to their hosts in a timely manner, • The Front of House area is maintained to an excellent standard reporting any failures on the Help desk system and to their line management. • Oversee the meeting room booking process ensuring the rooms are adequately stocked with the correct amenities. • Communicate any key visitors or events to the Management Team., • Assist with preparation of meeting rooms for Meetings and Events, ensuring all catering and refreshments are in the relevant room on time. • Ensure Meeting Rooms are left tidy and clean for next meeting., • Ensure that reception operating procedures are in place and up to date., • Comply with Health, Safety and Environmental policies., • Assist other departments as required during busy times, i.e. Office Management, IT and Facilities, including running errands, purchasing or collecting items required by visitors or guests as directed by the client and Line Manager. • Achieve the highest standards of quality, service and presentation of the business. Ensure all calls (internal & external) are answered, transferred/forwarded promptly and professionally; record any messages accurately. • Understand and strictly adhere to Cushman & Wakefield procedures and protocols of the building with regards Health & Safety, Security measures. • Provide visitor passes for visitors and contractors., • Organising emails and calendars for staff and visitors as needed., • Open all incoming post and parcels (unless marked ‘strictly private & confidential to the addressee’) and distribute as necessary to the relevant department head. • Raise purchase order and support with accrual managing process, • Own invoice raising process: comply with C&W process and issue to client for payment, • Process supplier invoices and ensure tracker is kept up to date, • Support Line Manager with supplier management by chasing paperwork, updates and onsite activities, • Undertake any additional duties or responsibilities that are deemed required by the business in supporting the daily operation of the business. • Deputise for line manager in their absence Qualities And Personal Attributes Key Knowledge and Experience • Customer service background essential, • Knowledge of Facilities Management processes preferable, • IT Skills, Outlook, Excel, Word., • Be able to perform in a fast-paced environment., • Experience in a high-end customer facing environment would be essential., • High attention to detail., • F&B background is a bonus., • Key base experience is customer focus and empathy., • Good administrative and organisational skills., • Excellent communicator at all levels., • Polite and confident telephone manner., • Ability to multi-task and work under pressure., • Team player – Ability to work alone or as part of a team., • IT literate – Excel to at least intermediate level., • Ability to prioritise workload and manage change effectively. Working Schedule • 40 hours a week, • 5 out of 7 days (predominantly Mon-Fri), • 8-hour shift (plus a 1-hour unpaid lunch break), • Flexibility to work weekends when INCO: “Cushman & Wakefield”

Shell Trading integrates a worldwide trading network with an unsurpassed global portfolio in crude oil, refined products, natural gas, electrical power, and chemicals and has larger locations in London, Houston, Calgary, Singapore, Dubai, Rotterdam, and Barbados. Shell Trading is one of the world largest energy traders and is a key segment of the Shell portfolio. What’s The Role The UK Power Short Term Trading desk forms part of the European Power trading organisation. The Short Term Trader is part of a team which is responsible for supporting the commercial and operational management of SE-EA’s (Shell Energy Europe & Africa) power activities in the UK. The SE-EA power portfolio is an industry leading mix of remotely operated generation assets, flexible renewable generation and algorithmically controlled battery storage assets. The UK Power Short Term Trading Team was the first team ever to control aggregated generation units in the GB’s balancing mechanism via the use of algorithms. The team continues to be the market leader in terms of short-term optimisation of physical assets. This role would be focused on trading our renewables portfolio and taking spec positions to maximise the P&L. You would also have exposure to our battery and thermal portfolio, working closely with the 24/7 shift team (the role itself does not involve nights). Would also provide opportunities to trade interconnectors/related continental markets. What You’ll Be Doing Your main accountabilities will be: • Actively trade power and interconnector capacities in the short-term markets, including day-ahead, intra-day, and balancing markets, delivering material P&L, • Utilize automated trading systems where feasible to respond to market changes instantly. Deliver improvements to the algorithmic trading strategies, • Analyze market trends, regulatory changes, grid stability, interconnector flows, and economic indicators that impact the power and capacity markets across borders, • Implement risk management strategies to minimize financial exposure related to power and capacity trades. Continuously monitor positions against market movements and regulatory requirements., • Coordinate with other desks, functions and system operators to align strategies and manage the portfolio’s exposure. Participate in market operator forums to stay ahead of industry changes., • Produce detailed reports on trading activities, performance metrics, and market conditions. Present findings and strategies to internal stakeholders., • Mentor and develop junior traders to ensure effective knowledge transfer regarding market dynamics, execution strategies, and risk frameworks. Support their commercial growth and decision-making capabilities to build a resilient and high-performing team., • Partner with quantitative analysts and developers to drive the buildout of advanced trading tools, fundamental models, and automation. Identify opportunities to enhance desk capabilities and translate analytical insights into actionable commercial strategies that maximize value capture., • Ensure compliance with all relevant regulations and contractual customer obligations, including REMIT, the Grid Code and Shell policies What You Bring We’re keen to hear from candidates with extensive experience as a trader in GB power markets, with specific expertise in speculative trading: • Proven track record for spec trading at short term power markets, • In-depth knowledge of the UK and European energy markets, understanding key market drivers and trading regulations., • Strong quantitative skills, with proficiency in sophisticated trading and analytical platforms., • Bachelor’s or Master’s degree in Finance, Economics, Engineering, or a related field., • Excellent decision-making abilities, capable of performing under pressure in a fast-paced environment., • Effective communication and interpersonal skills, with the ability to explain complex trading strategies clearly., • Self-starter, able to effectively multi-task and prioritise their own workload and the wider team’s deliverables After you submit your application, you will receive an email from Shell providing a link to an online assessment (HireVue) that is a mandatory part of the process and has a validity period – please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine next steps. Thank you for your interest in Shell. What We Offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. • Progress as a person as we work on the energy transition together., • Continuously grow the transferable skills you need to get ahead., • Work at the forefront of technology, trends, and practices., • Collaborate with experienced colleagues with unique expertise., • Achieve your balance in a values-led culture that encourages you to be the best version of yourself., • Benefit from flexible working hours, and the possibility of remote/mobile working., • Perform at your best with a competitive starting salary and annual performancerelated salary increase – our pay and benefits packages are considered to be among the best in the world., • Take advantage of paid parental leave, including for non-birthing parents., • Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply., • Grow as you progress through diverse career opportunities in national and, • international teams., • Gain access to a wide range of training and development programmes. We are committed to attracting a broader and more diverse pool of candidates. If this position doesn’t feel like the perfect fit for your qualifications right now, we’d still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills. Shell in The United Kingdom Shell UK remains one of the North Sea’s biggest producers, supplying around 10% of the UK’s total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations. In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.

With 108 rooms, we take pride in delivering memorable guest experiences through creativity, local knowledge, and exceptional friendly service. We value culture and teamwork, to make this workplace an enjoyable place and to provide a top-notch service to our guests. A people-person with front desk o

We're looking for a Recruiter who specialises in Data recruitment to join our lovely team. This role offers ownership and autonomy to build a Data desk working alongside a small but high performing recruitment team. Who we are? Futureheads is a majority female-owned business, founded to put respect, trust and transparency at the heart of the recruitment process. Our brand is built on putting integrity and fairness at the heart of our service and culture, underpinned by a solid process. We are a B Corp certified and strive to balance People, Purpose and Profit in our mission to raise recruitment standards and “to be everyone’s favourite”. The opportunity: We're currently searching for a 360 Recruitment Consultant to work within our data team. For this role we are looking for someone with proven credibility and knowledge within these markets as well as a strong track record in developing client and candidate relationships, and delivering success. Are you looking for a step up from your current role and have a clear career pathway, where you can in time develop your career in the direction you see fit? What can you expect? If you join Futureheads you will be: • Working for a strong well established brand in the market, • Working in a dual desk capacity, maximising your opportunity to grow your desk, • Supported by a top tier leadership team who are empathetic, emotionally intelligent and aspirational., • Developed and trained within a clear and well directed career path leading to opportunities to progress within people management, performance management and client development., • Given the opportunity to learn more about wider business offerings such as DEI and embedded solutions. What are the benefits? • 25 days holiday with additional leave after 2 years’ service, • Company supported ‘PAYG’ tech, • Flexible holiday policy – buy or sell 3 days per year, • Pension and healthcare, • Generous Parental Leave policy, • Cycle to work scheme, • Day off on your Birthday, • Menstrual and menopause leave policy, • Anniversary gifting, • Hybrid working, with two days per week in the Central London office, • Climate positive projects funding and more.... We're open to individuals ranging in experience. If you want to work with genuinely nice people who care about what they do (have a bit of fun and make some good money along the way) then we might be for you!

🌟 Recruitment Consultant – Legal In-House Desk 💼 Full-Time 💷 Competitive Salary + Commission Are you a driven recruiter or recent graduate with a passion for connecting top legal talent with dynamic in-house teams? We’re expanding and looking for a Recruitment Consultant to join our Legal In-House desk, driving growth across a high-potential, relationship-focused market. 🔎 About the Role As our Legal In-House Recruitment Consultant, you’ll be responsible for managing and developing relationships across a diverse portfolio of industries. This is a fantastic opportunity to step into a role with autonomy, support, and the ability to make a real impact. What you’ll be doing: • Building and nurturing long-term relationships with in-house legal teams and hiring managers, • Managing the full recruitment lifecycle across mid–senior legal appointments, • Proactively sourcing, engaging, and assessing high-calibre legal professionals, • Developing new business opportunities and growing your client base, • Keeping up-to-date with market trends within the legal in-house sector, • Delivering a consultative service to both clients and candidates ✨ What we’re looking for: • Ideally experience in recruitment (legal, professional services, or specialist desks preferred), • Excellent communication and relationship-building abilities, • A motivated, resilient, and target-driven mindset 💡 What we offer: • A warm in-house legal desk with huge growth potential, • Competitive base salary + uncapped commission, • Clear career progression and professional development opportunities, • Hybrid working options, • Supportive, collaborative team culture, • Access to leading recruitment tools, tech, and resources 📨 Ready to take the next step? Apply now

Service Desk Analyst - French Speaking. Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis.

Job Title: Private Jet Charter Broker Location: Central London Working pattern: 4 days in the office, Friday’s WFH Salary: £40,000 to £60,000 plus uncapped comms Hours: Full time About the Role: This is a chance to join a growing aviation business at a pivotal stage, where your sales drive and client instincts will directly shape the charter division’s success. You will step into a desk that is already warm, supported by active accounts and a flow of inbound enquiries generated through significant investment in marketing and digital channels. This is not a start-from-scratch role, you’ll have business to work on from day one, yet you’ll still have the autonomy and earning potential that comes with developing your own book. You’ll play a hands-on role in every stage of the charter process, build strong relationships across the industry, and become a trusted partner to clients who expect exceptional service. For someone who thrives in a fast paced, commercially driven environment, this is an opportunity to accelerate your career and make a genuine impact as the business expands. Key Responsibilities • Managing a balanced portfolio with an equal split between outbound business development and existing account management, • Responding to inbound leads generated through marketing campaigns and digital channels, • Conducting outbound cold calls to targeted prospects to build your personal book of business, • Providing tailored charter solutions and maintaining strong relationships with clients, operators and industry partners, • Sourcing suitable aircraft options that meet client needs, budgets and operational requirements, • Acting as the main point of contact throughout the entire charter process from initial enquiry to post flight communication, • Driving revenue growth through proactive outreach, follow ups and exceptional service, • Attending meetings, events and site visits when required What We Are Looking For • A minimum of two years direct charter brokerage experience or relevant brokerage or sales experience, • Strong experience in cold calling and outbound sales, • A proven ability to convert warm and cold leads into charter bookings, • Excellent communication skills with confidence working with high value clients and stakeholders, • Strong organisational skills with the ability to manage multiple enquiries at pace, • Comfort using CRMs and digital tools to manage a sales pipeline, • A resilient and self-motivated approach with a commitment to outstanding service What Is on Offer • A base salary between £40,000 and £60,000 depending on experience, • Ten percent flat commission on all charter revenue generated, • A warm desk with several active accounts ready to be managed, • A high level of inbound enquiries from ongoing marketing investment, • Hybrid working with four office days and Fridays from home, • Long term progression opportunities within a growing aviation business If you’re ambitious, motivated, and ready to take your sales career to new heights, this is your opportunity to join a global leader in private aviation and grow within a high-performance team. Apply online or contact Sarah Mitchell –

We're looking for a Recruiter who specialises in Data recruitment to join our lovely team. This role offers ownership and autonomy to build a Data desk working alongside a small but high performing recruitment team. Who we are? Futureheads is a majority female-owned business, founded to put respect, trust and transparency at the heart of the recruitment process. Our brand is built on putting integrity and fairness at the heart of our service and culture, underpinned by a solid process. We are a B Corp certified and strive to balance People, Purpose and Profit in our mission to raise recruitment standards and “to be everyone’s favourite”. The opportunity: We're currently searching for a 360 Recruitment Consultant to work within our data team. For this role we are looking for someone with proven credibility and knowledge within these markets as well as a strong track record in developing client and candidate relationships, and delivering success. Are you looking for a step up from your current role and have a clear career pathway, where you can in time develop your career in the direction you see fit? What can you expect? If you join Futureheads you will be: • Working for a strong well established brand in the market, • Working in a dual desk capacity, maximising your opportunity to grow your desk, • Supported by a top tier leadership team who are empathetic, emotionally intelligent and aspirational., • Developed and trained within a clear and well directed career path leading to opportunities to progress within people management, performance management and client development., • Given the opportunity to learn more about wider business offerings such as DEI and embedded solutions. What are the benefits? • 25 days holiday with additional leave after 2 years’ service, • Company supported ‘PAYG’ tech, • Flexible holiday policy – buy or sell 3 days per year, • Pension and healthcare, • Generous Parental Leave policy, • Cycle to work scheme, • Day off on your Birthday, • Menstrual and menopause leave policy, • Anniversary gifting, • Hybrid working, with two days per week in the Central London office, • Climate positive projects funding and more.... We're open to individuals ranging in experience. If you want to work with genuinely nice people who care about what they do (have a bit of fun and make some good money along the way) then we might be for you!

Application Support Analyst - £85,000 per annum - PowerShell The role of the Application Support Analyst centres on delivering both technical and procedural assistance to internal teams and external stakeholders. Acting as a key point of contact for issue resolution, the analyst will manage incidents, troubleshoot day-to-day application problems, and ensure swift resolution of outages. This position involves close collaboration with infrastructure, service desk, and broader IT teams, requiring a proactive mindset and a strong sense of ownership across all support-related responsibilities. This role will be working within the Front Office Teams and would requires someone with experience on Trading Platforms and preference to candidates with exposure to FIX Connectivity. • Proficient in Windows and Linux/Unix environments with solid understanding of SQL, Oracle databases, and server-side infrastructure, including platforms like ION, IBM MQ, Deltix, TT, and ATEO., • Background in financial services (preferably banking), with insight into trading, clearing, and settlement processes across futures, OTC energy, and global markets., • Excellent communicator with strong documentation and stakeholder management skills; capable of building relationships across development teams, business users, and external vendors., • Highly methodical with experience in ITIL frameworks, change management, and a focus on continuously improving systems and processes., • Skilled in API onboarding, FIX messaging, market connectivity protocols, and supporting high-frequency trading platforms; able to work shifts and manage critical upgrades., • Prior experience supporting clients in a technical advisory role, with an understanding of compliance, risk, and regulated environments., • Strong PowerShell experience is a must! If you are interested in the above role please come back to me asap with an updated CV or contact number. Application Support Analyst - £85,000 per annum - PowerShell

Network Infrastructure Engineer (Contract – 3 Months) Location: Gloucester (1 day per week on-site, remainder remote) Rate: £350–£450 per day (Outside IR35) Start: ASAP Benefits: Flexible hybrid working, Outside IR35 engagement Our client, a leading organisation in the technology sector, is seeking a Network Infrastructure Engineer to support 2nd/3rd line tickets within a busy helpdesk environment. This role will focus on Fortinet technologies, including FortiGate and FortiAnalyzer, and offers the opportunity to play a key part in stabilising and enhancing their network estate. What you’ll do • Manage 2nd and 3rd line support tickets across network and security infrastructure, • Configure, troubleshoot, and maintain FortiGate firewalls and related technologies, • Utilise FortiAnalyzer for monitoring, reporting, and incident analysis, • Support BGP, VPNs, routing, and connectivity issues, • Assist with incident management and improvements to operational processes You’ll collaborate with infrastructure and security teams to ensure reliable and secure network operations across the organisation. What we’re looking for • Strong 2nd/3rd line network support experience, • Hands-on expertise with FortiGate, FortiAnalyzer, and wider Fortinet stack, • Solid understanding of BGP, VPNs, routing, and core security principles, • Experience working in a helpdesk or service desk environment, • Ability to troubleshoot and resolve complex network and firewall issues The ideal candidate will be proactive, analytical, and comfortable operating in a fast-paced support function.

Experienced Audit Recruiter – Fully Remote Specialist Audit Division | Blusource Accountancy Recruitment Blusource Accountancy Recruitment is expanding its specialist Audit Division and is seeking an Experienced Audit Recruiter to join our high-performing, fully remote team. With an exceptional client base across the UK and a long-established presence within professional services recruitment, this is a rare opportunity to step into a mature, well-networked desk with no cold sales and strong earning potential from day one. Why Join Blusource? ⭐ Exceptional Earning Potential We offer a fast-track progression structure, generous commission and the ability to significantly uplift your base salary as you hit milestones. High-performing consultants commonly double or triple their starting salary within 12–18 months. ⭐ Fully Remote & Flexible Working Work from home anywhere in the UK. We trust experienced recruiters to manage their own time, structure their day around client and candidate needs, and deliver outstanding outcomes. You’ll receive a laptop, phone and full remote set-up. ⭐ No Cold Sales. Ever. Blusource has a long-established, loyal tax and accountancy client base. You’ll focus on relationship-led recruitment, not high-volume sales activity or forced KPIs. Success comes from smart working, not meaningless metrics. ⭐ Incentives & Culture We invest heavily in team engagement and reward success with: • Company-funded European incentive trips, • Regular team socials and events, • Ad-hoc performance bonuses, • A collaborative, supportive culture led by experienced managers The Role As an Experienced Audit Recruiter, you will take ownership of a well-established audit recruitment desk covering a defined UK region. You will act as the main point of contact for both candidates and hiring managers, working across a wide spectrum of audit roles. Your responsibilities will include: • Managing end-to-end recruitment processes for audit professionals at all levels, • Deepening relationships with an existing portfolio of firms and organisations, • Proactively sourcing and engaging high-calibre audit talent, • Advising clients on hiring strategy, market conditions and salary benchmarking, • Writing high-quality job adverts and candidate briefs, • Handling candidate calls flexibly around their schedules (some early starts preferred), • Taking full ownership of your desk, revenue, and success This is a busy but highly rewarding role, offering autonomy, trust and the freedom to work in a way that suits you. Who We’re Looking For • Experienced recruiter with specialist audit or professional services experience (or demonstrable success in another niche recruitment market), • Relationship-driven, commercially aware, and able to deliver exceptional service over volume, • Strong written and verbal communication skills, • Proactive and organised, able to adapt your priorities based on client needs, • Confident managing a full 360 recruitment desk without micromanagement, • Someone who prefers a consultative, thoughtful recruitment style—not a “hard sell” approach Benefits • Strong commission structure & additional performance bonuses, • Fully remote working with complete flexibility, • No KPIs or cold sales pressure, • Company events, socials & paid incentive trips, • Company pension, • Casual dress & flexible hours, • Laptop, phone & full remote set-up provided

Lubbock Fine is a successful 22 Partner accountancy and tax advisory practice based in the City of London. We are also a founder member of the award-winning global network Russell Bedford International. Continuing our successful organic growth, we plan to expand our team to 200 professionals in 2025. The overarching strategy of the firm at the heart of our success is our vision to ‘redefine exceptional’. Now is a perfect time to join us to be part of that success and to help shape the future. We have a diverse range of clients, both within the UK and around the world. Our specialist business desks look after clients in France, Portugal, India, the Middle East and Africa, we have a newly launched German desk and business operations in the Cayman Islands. Our Dubai office, established in 2006, was one of the first to register as auditors with the Dubai Financial Services Authority. Our clients cover an array of sectors including property investment businesses, natural resources, and renewable energy firms, the media & entertainment sector, technology, FCA registered firms, charities and not-for-profit and large funds with up to £4bn in assets. With such a diverse client base our work is both challenging and gratifying and offers our people many opportunities to gain exposure to new industries, or to specialise. Our leadership team is friendly and approachable, and they keep an open-door policy to interact with the LF team at all levels. Our Smart Working policy enables you to reasonably work from where, and when you want, ensuring that you have a high degree of autonomy over how you manage your time. We take CSR seriously and are a carbon neutral firm. We are heavily engaged in social mobility and charitable activities giving you the opportunity to give back. Employee wellbeing, flexibility and a quality working environment are at the core of the firm’s values. We have an extensive range of benefits. LF understands that everyone will have different long-term personal goals. Consequently, each team member is able to develop a tailored development plan to help them reach their specific career goals. Some of our team members who moved into Industry are now our clients. After a period of time with the firm we offer sabbaticals and international secondments within the RBI net work. If you are looking to take your career path all the way to partnership, the path to achieving this will be completely transparent. LF operates a unique ‘Path-to-Partner’ training and mentoring programme, allowing you to progress from trainee, into management and then Partnership as fast as you are capable of doing so. Our Company Secretarial Team An exciting opportunity has arisen within the practice for a Company Secretarial Manager. Due to a period of considerable growth, we are now looking for a Company Secretarial Manager to oversee and grow the Co Sec service that we provide to clients. Working closely with senior stakeholders, Partners and our growing compliance team, this role will be pivotal in delivering expert corporate governance advice and driving operational excellence within the department. Company Secretarial Manager - Job Description • You will oversee the smooth operation of the Company Secretarial function while managing a varied client portfolio, • Serve as the primary point of contact for technical company secretarial queries, • Incorporating companies and post incorporation work, • Dissolution and restoration of companies, • Handle client billing processes for both routine and bespoke company secretarial services, • Maintain statutory registers and ensuring full compliance with regulatory requirements, • Manage complex corporate actions, including capital reorganisations and share buy backs, • Collaboration with other teams, and senior client stakeholders to provide seamless governance services, • Ensuring regulatory compliance and adherence to corporate governance standards of client, • companies, • Share allotments, transfers and indemnity for lost share certificates, • Rectification of records at Companies House, • Appointment, resignation and removal of directors and PSC, • Filing of confirmation statements and dormant accounts, • Provide advice on Company Law, Compliance and best practices in Governance, • Provide advice to directors of client companies on their duties and responsibilities We would love to hear from you if you have..... • Qualifications: CGI qualification preferred but not essential, • Industry Experience: Professional services background is highly desirable, • Technical Knowledge: Strong understanding of the Companies Act 2006 and corporate governance regulations, • Software Proficiency: Experience using CCH and other secretarial software, along with advanced Excel and Microsoft Office skills, • Attention to Detail: Highly organised with the ability to meet strict deadlines, • Interpersonal Skills: Strong ability to build trust and maintain professional relationships What we will offer you in return A competitive salary as well as a fully comprehensive range of benefits to include: • Smart Working with core hours from 10am to 4pm, • Christmas bonus scheme, • 4% or 5% pension (matched), • Private Medical insurance, • Dental insurance, • Interest free season ticket loan, • Enhanced Maternity, Paternity & Shared Parental Leave packages, • Flexible benefits: including healthcare assessments, cycle to work, health cash plan etc, • Employee assistance programme, • 26 days holiday plus bank holidays, • Fresh fruit and snacks in the office every week, • Massage Angels bi-monthly, • Annual Summer away day and Christmas party as well as numerous other team socials, • Annual wellbeing calendar with free seminars, freebies, lunch & learns, • A supportive working environment where development and progression are actively encouraged!

Finance Systems Analyst London / Cheltenham, England, United Kingdom (Hybrid) Full-time. Wiggin is a multi-award winning law firm that specialises in media, technology and intellectual property. We have around 250 people, mainly based in our offices in London, Cheltenham and Brussels. Like our lawyer teams, our business support teams aim to be innovative and client focused. In a constantly evolving workplace, our finance team provides commercially focussed advice and assistance to help our lawyers work profitably and manage their financial administration effectively and efficiently. As our Finance Systems Analyst you’ll play a key role in this. You’ll provide 2nd and 3rd level support to the Finance Team and wider business for using our suite of finance tools: mainly Aderant (our PMS), Chrome River (expenses) and ARCS (account reconciliations). You’ll also help us to use the tools we have better, finding ways to develop existing tools and to integrate them with other systems and to test and implement upgrades and new software. On a day-to-day basis you will be responsible for managing user access, including setting up new users, processing changes, training and trouble-shooting. You’ll be an essential part of ensuring the quality and integrity of the data and preparing appropriate reports. Beyond that, a key part of your role will be to support us with the continual improvement of our management of financial data. We have plenty of projects ongoing and in the pipeline that we need your help with, so there’s an opportunity for you to really make a difference. About you We’re looking for someone with strong IT smarts and a solid understanding of finance management. You must have a detailed knowledge of working with and configuring a practice management system and, ideally, other finance related systems.You’ll be naturally analytical and process oriented, but you’ll also need to be pragmatic, commercial and personable – you’ll be dealing with our lawyers regularly and they need high level of service. If you also have good SQL and experience in software testing and implementation we’ll be particularly impressed. And it’s not essential, but if you can top that with knowledge of the legal sector and the Solicitors Accounts Rules, we’ll be absolutely delighted. Working at Wiggin We’ve already mentioned we are a law firm, but we aren’t a typical law firm. Our clients are Hollywood studios, major TV production and streaming services, Premier League football clubs and major sporting bodies, multinational games businesses, music studios and blue-chip technology and communications firms, alongside entrepreneurs, investors, early-stage companies and much more. Although we are leaders in our fields, we are not stuffy. We have a casual dress policy, we work in open-plan, hot-desk workspaces and we have a positive and supportive culture. There isn't a typical Wiggin person. We aim to build teams that are diverse in thought, perspective and experience to provide a more rounded service to our internal and external clients. We offer an attractive remuneration package including 25 days' holiday (plus birthdays off and buy/sell options), comprehensive private medical insurance, permanent health insurance and more from your first day of employment. This role can be based in our central London or Cheltenham offices. We have a discretionary hybrid working policy allowing you to work from home 2 days per week. No agencies please.