Help desk jobs in United Kingdom

hackajob is collaborating with Version 1 to connect them with exceptional professionals for this role. \n Company Description \n Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. \n We’re an award-winning employer reflecting how our employees are at the very heart of what we do: \n\n • UK & Ireland's premier AWS, Microsoft & Oracle partner \n, • 3300+ strong, €350/£300m revenue business \n, • 10+ years as a Great Place to Work in Ireland & UK \n, • Best Workplace for Women in the UK & Ireland by GPTW \n, • Best Workplace for Wellbeing in the UK by GPTW \n\n We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!. \n Job Description \n Pre Sales Architect Role Profile and Job Description \n The Pre Sales Architect will play a pivotal role in shaping and defining managed service solutions for new and existing customers across private and public sector markets. This role will suit an individual with broad experience across multiple service towers commonly delivered within a managed service contract, combined with deep subject matter expertise in one or more tower areas. The successful candidate will be able to operate both as a tower specialist and as an overall Solution Owner, taking an end-to-end cross tower view to ensure that solutions are robust, deliverable, commercially viable, and aligned to customer objectives. \n Working closely with commercial, sales, technical, and delivery teams, the Pre Sales Architect will identify, qualify, and shape complex multi tower managed service opportunities. Acting as Solution Owner on strategic pursuits, the role will bring together tower leads and specialist contributors to create integrated solutions that stack up operationally, technically, and commercially. These service towers may include Service Desk, ServiceNow, Application Support, Cloud Support across Azure, AWS and OCI, Service Management and Governance, ITIL Service Design, Security Operations, End User Compute, and other related managed services. The successful candidate will be expected to bring credibility across this broad landscape while applying deeper expertise in one or more of these areas. \n This is a senior, client-facing role requiring significant industry experience, strong communication skills, and the ability to lead virtual teams through the full solution lifecycle. The Pre Sales Architect will provide leadership across commercial, pre-sales, finance, and delivery functions to develop winning propositions that balance customer outcomes, delivery practicality, risk, and profitability. The role demands credibility with senior customer stakeholders and the ability to translate complex service and technical concepts into clear, compelling propositions. \n The Pre Sales Architect will have experience of complex bidding environments and formal procurement processes and will contribute across the full sales lifecycle, from early qualification and customer discovery through solution development, governance, pricing, contract negotiation, transition, and into steady state service delivery. This role will also support the continuous enhancement of the managed services portfolio by identifying opportunities to improve service innovation, competitiveness, and customer value. \n The Pre Sales Architect should also be able to provide input and advice as to how we enhance and improve the Managed Service offering that Version 1 provides, focussing on technical and service innovations. The aim being to develop our offering, so that it provides real business value to our customers and therefore becomes a more compelling proposition to them. \n Key Responsibilities \n The Pre Sales Architect will lead the development of integrated managed service solutions and will be accountable for ensuring that proposed services are aligned to customer requirements, operationally deliverable, and commercially sound. \n Key responsibilities will include: \n\n • Act as Solution Owner for complex multi tower managed service opportunities, providing overall leadership, direction, and integration across service tower workstreams.\n, • Work with sales and account teams to qualify opportunities, shape solution strategy, and position managed service propositions effectively with customers.\n, • Lead solution development activities across technical, service, commercial, and delivery stakeholders to produce coherent, competitive, and deliverable solutions.\n, • Provide design authority and governance across tower leads and specialist contributors, ensuring consistency of approach, alignment to standards, and solution quality.\n, • Support the development of commercial models, resource profiles, assumptions, and pricing inputs to ensure solutions are both competitive and financially robust.\n, • Contribute to the production of customer-facing proposal content, presentations, workshops, and responses to RFI, RFP, and ITT processes.\n, • Build strong relationships with senior customer stakeholders and internal teams, acting as a trusted advisor throughout the sales and mobilisation lifecycle.\n, • Identify opportunities to strengthen and evolve the managed services portfolio through innovation, service improvement, and market-led insight.\n\n Qualifications \n Skills and Experience \n The successful candidate will bring broad managed services experience, including at least five years in a pre-sales, solution architecture, or service design role, together with a proven track record of shaping and winning complex multi tower opportunities. They will be comfortable operating across both strategic and detailed solution discussions and will be able to combine technical understanding, service design thinking, and commercial awareness. The role requires an individual who can work confidently with customers, sales teams, delivery stakeholders, and finance colleagues while maintaining ownership of the overall solution. \n\n • Demonstrable experience in a pre-sales, solution architecture, or service design role within a managed services environment.\n, • Broad understanding of service towers typically delivered within managed service contracts, with deep expertise in one or more tower areas.\n, • Experience of acting as Solution Owner on complex opportunities, taking cross tower accountability for solution coherence, delivery viability, and commercial alignment.\n, • Adept at using AI and large language models to support the end to end Pre Sales lifecycle\n, • Strong commercial awareness, including experience of solution costing, pricing inputs, commercial risk assessment, and pricing to win considerations.\n, • Experience of supporting formal bid and procurement responses, including RFI, RFP, and ITT submissions.\n, • Strong stakeholder management, communication, and presentation skills, with the ability to engage confidently with both technical and executive audiences.\n, • Ability to lead virtual and cross functional teams, coordinate specialist inputs, and drive solutions through to a successful conclusion.\n\n Additional Information \n Why Version 1? \n At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. \n\n • Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits \n, • Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme \n, • Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance \n, • Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme \n, • Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies \n, • Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat \n, • Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform. \n, • Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. \n\n And many more exciting benefits… drop us a note to find out more. \n Version 1 is an equal opportunities employer. \n \n We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring. \n \n We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact [recruiter email address] at Version 1. We will consider all requests carefully, respectfully and confidentially. \n Version 1 is an equal opportunities employer. \n We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. \n We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. We will consider all requests carefully, respectfully and confidentially. \n Video links: https://www.youtube.com/watch?v=F_d3ELTH5zo

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. \n We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. \n As a Lead eSoftware Engineer at JPMorgan Chase within the Electronic Trading Technology group, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for building critical technology solutions across multiple technical areas in support of the firm’s business objectives. \n The Electronic Trading Technology (ETT) group is a dynamic team responsible for a suite of applications that execute electronic trading strategies, with a global presence spanning North America, Europe and Asia. The group’s responsibilities include the design, implementation and support of various low latency electronic trading systems with focus on next-generation Smart Order Router, Matching Engine, Market Access, and Risk Management. \n Job Responsibilities: \n\n • Execute creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems\n, • Develop secure high-quality production code, review and debug code written by others\n, • Identify opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems\n, • Collaborate with cross-functional teams to understand business needs and translate them into technical requirements.\n, • Lead communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies\n, • Act as a front office developer interacting closely with the desk\n, • Work on a wide range of deliverables, from frameworks and infrastructure to trading engines and algos\n, • Participate in all aspects of the software development cycle, from requirement gathering and design documents to implementation, integration and testing\n, • Stay abreast of industry trends, emerging technologies, and regulatory changes to ensure our trading platforms remain competitive and compliant. Proactively\n, • identify opportunities for innovation and improvement within the e-trading systems\n\n Required Qualifications, Capabilities, and Skills: \n\n • Formal training or certification on C++14 onwards concepts and proficient advanced experience\n, • Expertise in multi-threaded and concurrent programming\n, • Experience in TCP/IP network programming and familiarity with LBM/UME\n, • Proven experience in ultra-low latency application development\n, • Proficiency in Linux/Unix, with an understanding of OS and kernel architecture\n, • Advanced knowledge of system architecture, design, and business processes\n, • Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals\n, • Familiarity with modern Continuous Integration development practices including all phases of the SDLC. Lead and follow Agile Methodologies and Principles\n\n Preferred Qualifications, Capabilities, and Skills: \n\n • Knowledge of Multi-Asset Electronic Trading and Equities, Futures, and Options Exchange Connectivity experience is desirable\n, • Experience with kernel tuning and low-level system programming\n, • Experience with Python, Git\n\n \n \n \n About Us \n J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. \n \n We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. \n About the Team \n J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. \n Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients—including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.

hackajob is collaborating with Dunnhumby Ltd to connect them with exceptional professionals for this role. \n dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. \n dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro. \n We are seeking a Lead Engineer – Workplace Technology & Automation to act as an internal consultant across our function. This role will identify opportunities, shape solutions, and help teams implement practical improvements across workplace services, support processes, and platform operations. It is a hands-on, non-managerial position suited to someone with strong Microsoft-centric expertise and a consultative, pragmatic approach. \n Role and Responsibilities \n\n • \n Lead technical architecture reviews, risk assessments, and design decisions. \n • \n Create roadmaps, reference patterns, and reusable checklists to improve delivery quality. \n • \n Drive automation and AI adoption to reduce manual effort and enhance consistency. \n • \n Mature Copilot usage within the workplace environment, building custom agents and plugins for enterprise workflows. \n • \n Design and implement automation using scripting, APIs, and infrastructure-as-code. \n • \n Improve integration between Microsoft 365 and service platforms such as ServiceNow. \n • \n Act as an internal consultant, shaping ideas into workable solutions using agile practices. \n • \n Collaborate with vendors and partners to ensure delivery aligns with internal standards. \n\n Must-Have Skills \n\n • \n 10+ years of strong expertise across the Microsoft stack: Microsoft 365, Copilot, Intune, Entra ID. \n • \n Proven experience designing or delivering automation solutions in enterprise environments. \n • \n Hands-on experience using AI to improve operational processes and support services. \n • \n Proficiency in PowerShell, APIs, scripting, and infrastructure-as-code. \n • \n Experience in agile delivery environments (user stories, backlog-driven delivery). \n • \n Ability to shape roadmaps and turn opportunities into practical, scalable plans. \n • \n Strong stakeholder management and communication skills. \n • \n Prior experience as a senior individual contributor, specialist, or internal consultant. \n\n Good-to-Have Skills \n\n • \n Experience with ServiceNow integrations with Microsoft 365 or workplace services. \n • \n Background in improving service desk or support workflows through automation. \n • \n Experience establishing standards or operating models for AI/automation services. \n • \n Relevant certifications: TOGAF, ScrumMaster, Microsoft SC-300 / MD-102 / AZ-500. \n • \n Exposure to Mac/Linux management environments. \n\n What you can expect from us \n We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. \n You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. \n And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. \n Our approach to Flexible Working \n At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. \n We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. \n For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. \n JOB DESCRIPTION \n Our trading technology stack is undergoing a multiâyear convergence and modernization journey. You will play a pivotal role in shaping our nextâgeneration SRE patterns, reliability frameworks, observability strategy, and performance engineering capabilities across globally distributed systems. This role is ideal for an SRE specialist who thrives in fastâpaced frontâoffice environments, enjoys direct interaction with traders, and wants to influence the reliability culture of a major global trading organization. \n As a Lead Site Reliability Engineer at JPMorgan Chase within J.P. Morgan Asset Management's Trading Technology group, you will be embedded directly within the software engineering team that builds and supports our frontâoffice trading platforms. \n Job Responsibilities: \n\n • Engage daily with traders across asset classes (Equities, Fixed Income, FX) to understand workflows, pain points, and reliability priorities.\n, • Act as a trusted engineering partner to the desk, ensuring systems are stable, performant, and aligned with business needs.\n, • Support live trading environments, including incident response, root cause analysis, and post mortem leadership. Work as a core member of the software engineering team, participating in daily standups and design discussions.\n, • Contribute directly to the codebase (Java, Kotlin, Python) to implement reliability improvements, performance optimisations, bug fixes, and automation.\n, • Lead the design and rollout of modern SRE patterns across trading systems, including automated remediation, self healing workflows, and resilience engineering. \n, • Uses enterprise-authorized AI capabilities within the work environment to accelerate major-incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.\n, • Leads reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices (e.g., CI/CD quality checks, test/validation automation, and operational readiness), ensuring traceability/auditability, resiliency, and security controls.\n, • Drive improvements in latency, throughput, and stability across high volume trading applications.\n, • Build and maintain tooling for monitoring, alerting, and distributed tracing across global environments.\n, • Operate within a globally distributed engineering and trading organization, collaborating with teams in EMEA, US, and APAC.\n, • Partner with infrastructure, networking, cloud engineering, and cybersecurity teams to ensure end to end reliability.\n\n Required Qualifications, Capabilities, and Skills: \n\n • Strong hands on experience in front office trading environments or similarly high pressure, low latency domains.\n, • Proficiency with SRE tooling and techniques, including FIX messaging, Kafka, Grafana, Splunk, ITRS Geneos, Dynatrace, InfluxDB, MQ (IBM MQ or similar), Oracle DB\n, • Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve SRE workflows (e.g., incident investigation support and knowledge capture) with strong validation habits and awareness of data sensitivity.\n, • Ability to evaluate AI-assisted operational recommendations for correctness and risk, define appropriate guardrails for team usage, and ensure outcomes align to resiliency and security expectations.\n, • Deep knowledge of reliability engineering principles: SLIs/SLOs, real-time telemetry, disaster recovery planning, capacity planning, and performance tuning.\n, • Experience designing and implementing observability frameworks for mission critical systems.\n, • Proven ability to lead incident response and drive long term remediation.\n, • Solid programming skills in Python, Java, or Kotlin, with the ability to contribute production grade code. Experience with microservices, distributed systems, and event driven architectures.\n, • Strong understanding of CI/CD pipelines, automated testing, and deployment strategies.\n, • Comfortable interacting directly with traders and senior stakeholders. Excellent communication skills, especially when translating technical issues into business impact. Ability to operate calmly and decisively in high pressure situations.\n, • Strong leadership presence with a collaborative mindset.\n\n ABOUT US \n J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. \n We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. \n ABOUT THE TEAM \n J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.â

hackajob is collaborating with Version 1 to connect them with exceptional professionals for this role. \n Project Manager (Management Services) \n\n • London, UKEmployees work in a hybrid mode\n, • Full-time\n, • Department: Services Reliability Group\n\n \n Company Description \n Version 1 has celebrated over 30 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. \n We’re an award-winning employer reflecting how our employees are at the very heart of Version 1 and what we do: \n\n • UK & Ireland's premier AWS, Microsoft & Oracle partner\n, • 3300+ strong, €350/£300m revenue business\n, • 10+ years as a Great Place to Work in Ireland & UK\n, • Best Workplace for Women in the UK & Ireland by GPTW\n, • Best Workplace for Wellbeing in the UK by GPTW\n\n We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you! \n Job Description \n We pledge "to prove IT can make a real difference to our customers’ businesses." We work hard to understand what our customers need from their technology solutions — and then we deliver. As an award-winning company implementing and supporting Oracle, Microsoft and AWS technologies, we hire great people, think big, and provide world-class service. \n As part of our ongoing evolution, we continue to define, embed and mature our Service Design, Service Transition and Project Delivery practices. This role sits within our central team of Service Project Managers who drive excellence across transition, delivery and operational readiness. \n We are seeking a highly skilled and dynamic Service Transition & Project Manager to lead the seamless delivery of IT projects and transition activities from implementation through to operational handover. You will work across service transition, project governance, change management and continuous improvement, ensuring services are delivered, transitioned and supported effectively as organisational and customer needs grow. \n You will support customer teams across multiple functions, managing transition and project delivery activities, ensuring readiness, governance and smooth introduction into Managed Services. \n \n Key Responsibilities \n\n • Lead end‑to‑end delivery of projects using recognised PM methodologies (Waterfall, Agile, hybrid).\n, • Establish and manage project scope, timelines, milestones, RAID logs, dependencies, budgets, and resource plans.\n, • Produce and maintain all core project documentation, governance packs, and status reporting.\n, • Ensure compliance with organisational PMO standards, delivery models, and quality controls.\n, • Drive decision making, managing change requests, impacts, baselines and governance checkpoints.\n, • Own the planning and execution of service transition activities for new or changed services.\n, • Define service readiness criteria, acceptance requirements, support models, and operational documentation.\n, • Ensure operational teams (Service Desk, Support, SDMs, SMEs) are ready, trained, equipped and fully briefed for go‑live.\n, • Act as the primary point of contact for project and transition matters across customer, internal teams, and third‑party suppliers.\n, • Build trusted relationships across technical, operational and business stakeholders.\n, • Manage escalations calmly, ensuring minimal impact to delivery and customer satisfaction.\n, • Contribute to bids, RFPs and proposals with transition and project delivery effort, assumptions, scope and risk inputs.\n, • Define transition plans, costing estimates, delivery approaches and governance recommendations during pre‑sales.\n, • Capture, document and drive lessons learned, ensuring improvements feed into future projects and standardised templates.\n, • Contribute to maturing service transition and project management\n\n \n Qualifications \n You'll ideally have the following skills and experience: \n\n • Minimum 8-10yrs years’ experience in service transition, project delivery, change management, or similar roles within IT service environments.\n, • Strong experience delivering IT projects within complex, multi‑supplier and fast‑moving environments.\n, • Excellent command of risk, issue, dependency and change management processes.\n, • Skilled in building effective relationships with third‑party suppliers and key internal stakeholders.\n, • Confident leading cross-functional teams without direct line authority.\n, • Strong problem‑solver with the adaptability to navigate changing priorities and evolving situations.\n, • Self‑starter with excellent organisation and workload management skills.\n, • Solid understanding of ITIL principles, service transition practices and project management frameworks (ITIL and PMP/PRINCE2 certifications).\n, • Able to travel to the office and other sites when required, including occasional customer visits.\n\n Additional Information \n At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. \n\n • Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits.\n, • Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme.\n, • Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance.\n, • Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme.\n, • Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies.\n, • Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat.\n, • Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform.\n, • Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.\n

hackajob is collaborating with HSBC to connect them with exceptional professionals for this role. \n If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. \n HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. \n We are currently seeking a professional to join our team in the role of FX Options Electronic Trading Quant & Product Owner (Associate Director). \n This role sits within Markets, as part of the FX Options Trading Desk, working closely with colleagues across Quantitative Research and Technology to design, prototype, and deliver electronic trading capabilities for FX Options. The role is based in London. \n The purpose of the role is to own the roadmap and delivery of FX Options electronic trading tooling, including electronic pricing, volatility surface marking, exchange-listed FX options execution, and backtesting infrastructure. This is a hands-on position requiring strong stakeholder leadership and the ability to stay close to the code—prototyping solutions and validating them against live market behaviour. \n As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. \n In this role you will be responsible for: \n\n • Own the product roadmap for FX Options electronic trading tooling, balancing trader demand, P&L impact, technical feasibility, and strategic direction, and acting as the key point of accountability for the desk\n, • Define and deliver electronic pricing and execution capabilities across volatility surface construction and automated marking, streaming/RFQ pricing for vanilla and exotics, and exchange-listed FX options execution (e.g., CME)\n, • Prototype and validate models and decision logic (primarily in Python) to de-risk delivery, resolve ambiguous requirements with data, and partner with core Quant on model development and validation\n, • Build backtesting and analytics capability to assess strategy performance and support evidence-based enhancement prioritisation\n, • Lead end-to-end delivery and operational ownership, including requirements, testing/UAT, rollout, post-release support, issue investigation, and contributing to controls/monitoring and broader e-trading architecture\n, • Identify and implement AI/ML-driven workflow improvements that enhance trader experience and deliver measurable business outcomes\n\n To be successful in this role you should have: \n\n • Demonstrable experience in FX (or closely related Rates / Equity Derivatives) electronic trading in a Quant, Strat, Quant Developer, or Quant/Product Owner capacity\n, • Strong mathematical background and the ability to translate trading problems into well-specified quantitative and engineering work\n, • Strong understanding of FX Options pricing, including volatility surface representations, Greeks and second-order risks, practical vol marking, and risk management for an exotic options book\n, • Strong coding ability in Python and/or C++, sufficient to prototype pricing logic, analyse trading data, and read/review production code\n, • Demonstrated experience building or owning electronic pricing / auto-quoting systems, including controls and operational readiness\n, • Proven track record of delivering production changes end-to-end, including handling edge cases, post-release support, and working constructively through trader feedback and challenge\n, • Strong stakeholder management skills with the ability to build trusted relationships across Trading, Quant and Technology teams\n\n Opening up a world of opportunity. \n Being open to different points of view is important for our business and the communities we serve. \n At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. \n If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: \n Telephone: +44 207 832 8500

hackajob is collaborating with Next Ltd to connect them with exceptional professionals for this role. \n Location | Head Office, London \n Working style | Hybrid \n Are you a highly analytical, commercially minded individual who is passionate about product and the world of fashion? NEXT Wholly Owned Brands is expanding, and our brands are constantly growing! Because of this we are always looking for talented, upcoming Merchandise Assistants to join our team. \n About the Job \n Without our Merchandisers, there would be no product in our stores and on our website! The Merchandising team ensures that we have the right products, in the right place, at the right time and in the right quantities. This role is responsible for maximising the profitability of each line working closely with the buying team and suppliers to plan and build our fabulous product ranges. \n You will be… \n\n • The guardian of the critical path liaising with suppliers ensuring it is up to date to ensure stock is delivered in a timely manner\n, • Identifying trends and reviewing sales performance for your department categories\n, • Building relationships with our suppliers and be the go to person for any queries around stock intake\n, • Supporting your Assistant Merchandiser and Merchandiser with collating sales reporting and general admin and analysis\n, • Collaborating with the buying department on your category, working with the Buying Assistant to drive forward trade\n\n Your Talent… \n\n • Strong analytical skills and a love of Excel - spreadsheets are the one!\n, • Strong team ethos – working together and building excellent relationships with your team along with all other key partnerships.\n, • Comfortable working n a fast paced environment\n, • An awareness of high street, catwalk and competitor key trends.\n, • Great problem solving skills.\n, • The ability to manage your own time.\n, • Retail/store experience would be beneficial\n, • For our Senior MA vacancies you will need previous experience within a similar merchandising or allocation role\n\n What we can do for you… \n\n • 25% off a huge selection of Next, Lipsy, GAP and Victoria's Secret products & 10% off most partner brands & up to 15% off Branded Beauty\n, • Hot deals and exclusive offers from over 3,500 retailers through Perks At Work\n, • We recognise hard work with our company performance-based bonus\n, • Life Assurance\n, • Join our Next Sharesave Scheme\n, • Digital GP Service for help at home\n, • Lesson the impact with our Annual Travel Card Loan\n, • Never miss a package and with Direct to Desk delivery\n, • Bag a bargain at our sample sales\n, • Hybrid & flexible working across the business to support your work-life balance \n, • Learn, develop and grow with our personal development plans\n, • Enjoy more time with friends and family with Early Bank Holiday finishes\n, • Join in the fun with our year-round office events\n\n Diversity & Inclusion \n We recognise that our differences are what make us who we are. We want people to want to work for us and be their true selves. We are dedicated to attracting and developing a talent team, and recognise that all unique backgrounds and experiences contribute to our future success. \n We want to create an inclusive and inspiring environment where individuals feel valued and respected, and where people can achieve their full potential and be their very best, whoever they are. \n Wellbeing \n We believe that wellbeing is having the opportunity to achieve your full potential, cope with day to day pressures, be productive and thrive in all aspects of your life. We encourage a culture that promotes and enables us all to achieve positive wellbeing, by focusing on mental, physical and financial health.

hackajob is collaborating with Version 1 to connect them with exceptional professionals for this role. \n Company Description \n Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. \n We’re an award-winning employer reflecting how our employees are at the very heart of what we do: \n\n • UK & Ireland's premier AWS, Microsoft & Oracle partner \n, • 3300+ strong, €350/£300m revenue business \n, • 10+ years as a Great Place to Work in Ireland & UK \n, • Best Workplace for Women in the UK & Ireland by GPTW \n, • Best Workplace for Wellbeing in the UK by GPTW \n\n We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!. \n Job Description \n Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. It’s a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best experience to our customers. \n We are looking for a skilled and results-oriented Onsite Support Analyst based in Dublin, Republic of Ireland. In this role, you will serve as the primary point of contact for local technical support at our organisation's customer sites. Your responsibilities will include delivering prompt and professional assistance to resolve IT-related challenges, enabling your colleagues and customers to remain productive and achieve their goals. With a strong focus on delivering exceptional customer service, you will apply your technical expertise to ensure a dependable IT infrastructure. Whether addressing first-level issues, escalating complex problems, or performing maintenance tasks, you will be dedicated to maintaining an efficient and seamless IT environment. \n The ideal candidate will play a pivotal role in resolving advanced technical issues, including Microsoft 365 and Windows operating systems environments whilst being proficient in security practices (i.e. MFA) MacOS, mobile device management and remote support tools. This position requires outstanding problem-solving abilities, onsite presence and customer empathy whilst being able to handle escalations and calmly and professionally. \n Key Responsibilities: \n\n • Serve as the first point of contact for technical support via phone, email, or chat.\n, • Log and manage incidents, service requests, and queries in the ServiceNow ITSM or Customer systems.\n, • Perform initial triage, diagnosis and troubleshooting for IT issues, including hardware, software, Audio Visual, and network problems.\n, • Ensure timely resolution of incidents in line with Service Level Agreements (SLAs).\n, • Maintain accurate documentation of incidents, resolutions, and troubleshooting steps.\n, • Contribute to the development and maintenance of the IT knowledge base.\n, • Deliver excellent customer service and build strong relationships with end-users.\n, • Handling escalations calmly & professionally\n, • Onsite presence & demonstrating end user empathy\n, • Provision of VIP / Executive support\n, • Monitor system performance and identify potential issues proactively.\n, • Conduct routine health checks of systems, applications, and networks to ensure optimal performance.\n, • Monitor and manage system alerts to address potential issues before they escalate.\n, • Set up and configure new laptops, mobile devices, and peripherals.\n, • Liaise with 3rd party suppliers (i.e. Couriers, Vendors)\n, • Manage user accounts, permissions, and access rights.\n, • Install, update, and patch software applications according to company policy.\n, • Maintain inventory of IT equipment and manage equipment lifecycle.\n, • Perform scheduled maintenance, such as software updates, patch installations, and backups.\n, • Support audio/visual equipment for meeting rooms and company events.\n, • Collaborate with other IT teams to address complex or recurring problems / Escalation to L2/L3 support teams\n, • Test business continuity measures, including disaster recovery plans, to ensure readiness.\n, • Collaborate with other IT team members to ensure timely resolution of issues and continuous improvement of service delivery. \n, • Participate in ongoing training and development to stay current with IT trends and technologies.\n, • Package and deploy routine security updates.\n\n Qualifications \n Skills, Education & Qualifications: \n\n • Minimum of 2-5 years of experience in deskside support.\n, • Strong customer service orientation with excellent communication skills.\n, • Ability to explain technical concepts to non-technical users.\n, • Strong understanding of IT infrastructure, systems, and troubleshooting methodologies.\n, • Experience with service desk management tools (e.g., ServiceNow).\n, • Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred.\n, • Strong communication, interpersonal, and problem-solving abilities.\n, • Customer-focused mindset with a commitment to delivering high-quality support.\n, • Strategic thinking and decision-making.\n, • Ability to manage multiple priorities and meet deadlines.\n, • Adaptability to evolving technologies and processes.\n, • Proficiency in Microsoft Office 365 Support (M365 & O365)\n, • Proficiency in Windows 10/11 Operating Systems and associated troubleshooting\n, • Proficiency in MacOS troubleshooting and support\n, • Security awareness and support (MFA, phishing)\n, • Proficiency in server interaction (password resets, AD tasks) / Hardware troubleshooting skills.\n, • Mobile Device management tools\n, • Experience with remote support tools\n, • Understanding and working knowledge of asset management tools\n, • Understanding of basic networking concepts and associated troubleshooting (TCP/IP, DNS, DHCP)\n, • Printer & scanner troubleshooting\n, • Knowledge of AWS and Azure fundamentals.\n, • Proficiency in Azure Active Directory and Group Policy Support.\n, • Ability to lift and transport equipment (logistics, i.e. installs, desk moves, hardware deployment)\n, • Mobility to access various office areas, including under desks and in server/Comms rooms.\n, • May require occasional after-hours support for critical issues or scheduled maintenance.\n\n Additional Information \n Why Version 1? \n At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. \n\n • Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits \n, • Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme \n, • Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance \n, • Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme \n, • Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies \n, • Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat \n, • Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform. \n, • Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. \n\n And many more exciting benefits… drop us a note to find out more. \n Version 1 is an equal opportunities employer. \n \n We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring. \n \n We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact [recruiter email address] at Version 1. We will consider all requests carefully, respectfully and confidentially. \n Version 1 is an equal opportunities employer. \n We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. \n We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. We will consider all requests carefully, respectfully and confidentially. \n Video links: \n https://www.youtube.com/watch?v=F_d3ELTH5zo

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. \n JOB DESCRIPTION \n The Fixed Income Quantitative Trading & Research (QTR) team's mission is to develop and maintain the sophisticated mathematical models, cutting-edge methodologies and infrastructure used to value and hedge fixed income transactions - from vanilla flow products to complex exotic derivatives - as well as to improve the performance of algorithmic trading strategies and deliver advanced electronic solutions to our clients worldwide. This work spans the full quantitative stack: arbitrage-free pricing, term-structure and yield-curve analytics, and the analytical computation of risk and sensitivities that the desk relies on to hedge. If you are passionate about applied mathematics, curious, and ready to make an impact, we are looking for you. \n Job summary \n As a Quantitative Researcher / Developer, Associate, in the Fixed Income QTR team, you will provide advanced modelling solutions to the Fixed Income business. Your work will combine deep mathematical rigour - stochastic calculus, PDEs, numerical methods and the theory of the term structure - with solid software engineering to deliver best-in-class pricing, risk and hedging models to the trading desk. \n QTR is an expert quantitative modelling group at J.P. Morgan and a leader in financial engineering, data analytics, statistical modelling and portfolio management. As a global team, QTR partners with traders, marketers and risk managers across all products and regions, contributing to product innovation, valuation and risk management, electronic trading and market making, and robust financial risk controls. \n Job responsibilities \n\n • \n Develop advanced analytical, pricing and risk-management models for fixed income products, grounded in rigorous mathematics - stochastic processes, martingale pricing, PDE and Monte Carlo methods, and numerical optimisation \n • \n Develop analytical risk and sensitivity techniques - closed-form and adjoint/algorithmic-differentiation Greeks, risk decomposition and attribution, and efficient hedge construction across curves and volatility surfaces \n • \n Design and maintain term-structure and multi-curve frameworks: yield-curve construction, dual-curve and CSA/OIS discounting, basis modelling, and consistent interpolation and calibration methodologies \n • \n Implement these models in our quant library and trading/risk platforms, carrying out rigorous numerical testing, validation and documentation \n • \n Deliver these models to production \n • \n Work closely with traders and the wider quant team to solve problems, analyse curve, risk and volatility behaviour, and identify opportunities \n\n Required qualifications, capabilities, and skills \n\n • \n Advanced degree (MSc or PhD) in mathematics, physics, engineering, statistics or a closely related quantitative discipline, with demonstrable strength in advanced mathematics \n • \n Strong command of stochastic calculus, probability theory, numerical analysis and PDE / Monte Carlo techniques as applied to derivatives pricing and risk \n • \n Solid understanding of fixed income analytics and risk - term-structure and yield-curve construction, multi-curve and CSA discounting, sensitivities and hedging, and the underlying mathematics \n • \n Outstanding analytical and problem-solving abilities \n • \n Strong written and oral communication skills, including the ability to explain mathematical concepts clearly \n • \n Strong coding and software engineering skills with a passion for technical excellence \n • \n Professional C++ development experience \n\n Preferred qualifications, capabilities, and skills \n\n • \n Deep understanding of derivatives pricing theory and standard fixed income models (short-rate, HJM, LMM and beyond) \n • \n Experience with analytical/adjoint differentiation (AAD) or other efficient risk-computation techniques \n • \n Additional experience with Python or Rust \n • \n Prior experience in a front-office derivatives trading environment \n • \n Experience with SecDB / Beacon (or a similar quant platform) \n\n ABOUT US \n J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. \n We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. \n ABOUT THE TEAM \n J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. \n JOB DESCRIPTION \n Join a global team at the forefront of securities finance innovation. This is your opportunity to shape Trading and pricing strategies and deliver impactful analytics that drive business success. Collaborate with talented colleagues across regions and contribute to the evolution of our data-driven approach. We offer a dynamic environment where your insights and expertise will make a real difference. Take the next step in your career with us. \n Agency Securities Finance is a global trading desk within Securities Services that lends equity and fixed income securities on behalf of asset owners to broker-dealers, supporting their proprietary and client trading strategies. When securities need to be borrowed, the Financing Desk negotiates the loan fee based on supply and demand dynamics and the underlying trade rationale. The group's objective is to generate incremental income for participating clients while also producing fee income for the firm. With five trading desks globally, JPMorganChase provides near-24-hour coverage across 38 markets. \n The Agency Securities Finance Trading & Analytics team develops client, trading, and financial resource analytics used to price securities lending portfolios and transactions. The team monitors ongoing client and counterparty performance and delivers revenue reporting, attribution, and forecasting across business activity. These metrics are used to continuously refine pricing models, build new data-driven matrices, and produce accurate, competitive securities lending revenue forecasts - while improving overall efficiency and return on capital. \n The team also owns Financial Resource Management for the business, including capital and balance-sheet metrics such as RWA, CCAR/SCB, and overall capital footprint. \n Job Summary \n As an Agency Securities Finance Trading & Analytics Vice President in the Securities Services team, you will develop and deliver analytics that underpin our securities lending business. You will work closely with colleagues across trading, research, and finance to optimise pricing, enhance revenue forecasting, and support capital efficiency. You will be part of a collaborative team that values innovation, continuous improvement, and your professional growth. \n Job Responsibilities: \n\n • \n Develop and enhance pricing analytics for securities lending portfolios and individual transactions across clients and counterparties. \n • \n Produce revenue estimates, summaries, and attribution analysis to explain performance drivers across trading activity. \n • \n Partner with regional teams to align pricing techniques and forecasting methodology across multiple geographies. \n • \n Build and maintain matrices/analytics to support optimization of RWA and SCB footprint and broader capital efficiency. \n • \n Collaborate closely with the Quantitative Research team to design and implement tools that optimize Agency Securities Finance trading and business decisions. \n • \n Apply a rigorous, data-driven approach using large datasets to generate actionable insights and improve model performance. \n\n Required Qualifications, Capabilities, and Skills: \n\n • \n Advanced Excel skills and strong familiarity with Bloomberg. \n • \n Python and SQL skills preferred; comfort working with large datasets and statistical packages. \n • \n Highly motivated, detail-oriented, and able to multitask under pressure. \n • \n Strong communication skills and proven ability to work effectively in a team environment. \n\n Preferred Qualifications, Capabilities, and Skills: \n\n • \n Strong interest in equity and fixed income markets; securities Finance experience is a plus. \n • \n Knowledge of bank regulatory capital frameworks (Basel III / Basel IV) is a plus. \n • \n Strong mathematical and analytical skills; quantitative/modeling background preferred. \n\n This role encompasses the performance of UK regulated activity. The successful candidate will therefore be subject to meeting UK regulatory requirements in the assessment of fitness, propriety, knowledge and competence as assessed by the Firm and, where appropriate, approval by the UK Financial Conduct Authority and/or the Prudential Regulation Authority to carry out such activities. \n ABOUT US \n J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. \n We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. \n ABOUT THE TEAM \n J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

hackajob is collaborating with Version 1 to connect them with exceptional professionals for this role. \n Company Description \n Version 1 has celebrated over 30 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. \n We’re an award-winning employer reflecting how our employees are at the very heart of Version 1 and what we do: \n\n • UK & Ireland's premier AWS, Microsoft & Oracle partner\n, • 3300+ strong, €350/£300m revenue business\n, • 10+ years as a Great Place to Work in Ireland & UK\n, • Best Workplace for Women in the UK & Ireland by GPTW\n, • Best Workplace for Wellbeing in the UK by GPTW\n\n We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you! \n Job Description \n We pledge "to prove IT can make a real difference to our customers’ businesses." We work hard to understand what our customers need from their technology solutions — and then we deliver. As an award-winning company implementing and supporting Oracle, Microsoft and AWS technologies, we hire great people, think big, and provide world-class service. \n As part of our ongoing evolution, we continue to define, embed and mature our Service Design, Service Transition and Project Delivery practices. This role sits within our central team of Service Project Managers who drive excellence across transition, delivery and operational readiness. \n We are seeking a highly skilled and dynamic Service Transition & Project Manager to lead the seamless delivery of IT projects and transition activities from implementation through to operational handover. You will work across service transition, project governance, change management and continuous improvement, ensuring services are delivered, transitioned and supported effectively as organisational and customer needs grow. \n You will support customer teams across multiple functions, managing transition and project delivery activities, ensuring readiness, governance and smooth introduction into Managed Services. \n Key Responsibilities \n\n • Lead end‑to‑end delivery of projects using recognised PM methodologies (Waterfall, Agile, hybrid).\n, • Establish and manage project scope, timelines, milestones, RAID logs, dependencies, budgets, and resource plans.\n, • Produce and maintain all core project documentation, governance packs, and status reporting.\n, • Ensure compliance with organisational PMO standards, delivery models, and quality controls.\n, • Drive decision making, managing change requests, impacts, baselines and governance checkpoints.\n, • Own the planning and execution of service transition activities for new or changed services.\n, • Define service readiness criteria, acceptance requirements, support models, and operational documentation.\n, • Ensure operational teams (Service Desk, Support, SDMs, SMEs) are ready, trained, equipped and fully briefed for go‑live.\n, • Act as the primary point of contact for project and transition matters across customer, internal teams, and third‑party suppliers.\n, • Build trusted relationships across technical, operational and business stakeholders.\n, • Manage escalations calmly, ensuring minimal impact to delivery and customer satisfaction.\n, • Contribute to bids, RFPs and proposals with transition and project delivery effort, assumptions, scope and risk inputs.\n, • Define transition plans, costing estimates, delivery approaches and governance recommendations during pre‑sales.\n, • Capture, document and drive lessons learned, ensuring improvements feed into future projects and standardised templates.\n, • Contribute to maturing service transition and project management\n\n Qualifications \n You'll ideally have the following skills and experience: \n\n • Minimum 8-10yrs years’ experience in service transition, project delivery, change management, or similar roles within IT service environments.\n, • Strong experience delivering IT projects within complex, multi‑supplier and fast‑moving environments.\n, • Excellent command of risk, issue, dependency and change management processes.\n, • Skilled in building effective relationships with third‑party suppliers and key internal stakeholders.\n, • Confident leading cross-functional teams without direct line authority.\n, • Strong problem‑solver with the adaptability to navigate changing priorities and evolving situations.\n, • Self‑starter with excellent organisation and workload management skills.\n, • Solid understanding of ITIL principles, service transition practices and project management frameworks (ITIL and PMP/PRINCE2 certifications).\n, • Able to travel to the office and other sites when required, including occasional customer visits.\n\n Additional Information \n At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. \n\n • Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits.\n, • Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme.\n, • Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance.\n, • Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme.\n, • Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies.\n, • Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat.\n, • Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform.\n, • Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.\n\n And many more exciting benefits… drop us a note to find out more.

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.We are looking for a technically-capable product leader to head up AI Design at Fin.Fin is the #1 AI agent for customer service — a full-stack, vertically integrated AI system powered by our own in-house models, Apex, designed specifically for customer experiences.The role is to lead the Design function within our AI Group, where our custom models and core Fin functionality are developed. You will be managing our AI Designers (currently 3 Staff/Principal level AI Designers). You will work directly with AI Engineers and Scientists in our AI Group, and Product Designers and teams in our R&D group.We believe that leading AI Design is a new type of product leadership role that combines technical, product, and leadership qualities. This includes shaping how the Fin AI models and harness behave — how they reason, respond, and improve over time. The experience is defined as much by model behavior, evals, and iteration loops as it is by UI.We’re looking for someone to lead in that world.There are three things that matter for this roleWe’ve tried to simplify it down as much as possible.1. AI Chops (this matters most)You’re comfortable operating at the AI layer. Not just using AI tools, and not just designing around them, but getting into how things actually work:model behaviorevals and testingagent workflowsYou don’t need to have done everything end-to-end. Honestly, very few people have. But you can hold your own in conversations with engineers and scientists. You’re curious enough to go deep. You’ve likely built things, broken things, experimented a lot.You almost certainly have opinions about where this is all going, what’s overhyped, what actually matters.2. Product LeadershipYou care about building great products, deeply. You’ve likely led teams, or built things from scratch, or shaped products that people use. You know how to connect:user needsbusiness goalswhat’s actually possible with the technologyYou can zoom out to define direction, and zoom in to perfect experiences. Maybe you’ve shipped AI products from the ground up, maybe you haven’t, but you’re already pulling AI into everything you build, and pushing way beyond surface-level use.3. Values & MindsetThis part is true for everyone at Fin:You’re high-agency. You build. You don’t wait for permission.You care about quality, not just how things look, but how they work.You like moving fast in messy, ambiguous spaces.You raise the bar for the people around you.We don’t expect you to be all of these things at once. We think this role will attract people with different “shapes.”You might be:A product leader who has gone deep on AI over the last yearA designer leader who has moved closer and closer to the system and the modelAn engineer, scientist or researcher who cares a lot about product and experienceA founder, or someone building things on the side, figuring this out in publicYou might not have ever had the title ‘Design Leader’. That’s fine. What matters more is:how you thinkhow you learnhow seriously you’re engaging with this shiftWhat would you be doing in the role?You’ll be working at the center of how we build Fin. Alongside designers, engineers, and AI scientists, you’ll help shape:how the system behaveshow we evaluate qualityhow we turn model capability into real product experiencesSome of the work will feel like product. Some will feel like design. Some will feel closer to engineering or research.A lot of it will feel new.Talk to usWe don’t think there’s a perfect profile for this role. We don’t think the industry has fully caught up with what this job actually is yet. And we don’t want to over-specify it and miss the interesting people.If you’ve been thinking about this space a lot, building things, forming strong opinions, we’d love to hear from you. Tell us how you see it. Tell us what you’ve built. Tell us where you think this is all heading. We’re much more interested in that than a perfect CV.Interview ProcessWe understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire process to be no more than 4 weeks from start to finish. You’ll meet with members of our AI Group and Product & Design leadership team, and have the chance to properly understand the role, the problems we’re solving, and whether Fin is the right fit for you.Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.THE ROLEWe are seeking an experienced trader to join our global institutional trading function, with a broad remit covering developed market rates, foreign exchange and money markets.Operating as part of an integrated global team, the role will work closely with portfolio managers, analysts and trading colleagues across regions and time zones. The successful candidate will help translate investment decisions into effective implementation, share market intelligence and execution insights across the platform, with the ultimate aim of improving investment outcomes for our clients.WHAT YOU WILL DOExecute portfolio decisions across a broad range of instruments, including:EMEA Rates: government bonds and bills, interest rate swaps, swaptions, futures, inflation-linked securities and associated options, including selected EM instruments where appropriateGlobal FX: spot, forwards, NDFs and optionsMoney markets: deposits, certificates of deposit, European commercial paper, short-dated bonds and repo/reverse repoMonitor market conditions, central bank activity, economic releases and positioning to support execution discussionsDevelop and maintain strong relationships with banks, brokers, liquidity providers and venues to support pricing and reliable access to liquidityDeliver timely market colour, trade ideas, liquidity assessments and implementation adviceContribute to pre- and post-trade analysis, sharing observations on liquidity, market impact and certainty of completionAdvise on trends and opportunities to improve execution outcomesPartner with trading colleagues to evaluate execution options across electronic, algorithmic, RFQ and voice channelsDrive improvements to systems, analytics, automation and controlsSupport the organisation in exploring securities lending capabilities and related opportunities, where appropriateProvide effective cross-desk coverage during periods of elevated activity and colleague absencePartner with risk, compliance, operations and technology, combining expertise and perspectives to support a controlled trading process, with the shared aim of delivering the right outcomes for our clientsWHAT WE ARE LOOKING FOR5-7+ years of relevant trading experience gained within an asset manager, hedge fund, investment bank or treasury functionSolid understanding of pricing, liquidity, market microstructure, derivatives, and electronic and voice tradingA disciplined approach to execution quality and associated controlsThe ability to draw relevant conclusions from market data and communicate them clearly across the investment teamExperience using order and execution management systemsStrong communication and relationship management skills, together with the confidence to challenge constructivelyHigh standards of integrity, discretion and personal accountability#LI-HYBRID At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.What we offer:At MFS, we view our employees as family — and like you, we want our family happy and healthy. That's why we provide competitive benefits programs and family-friendly policies which support the work-life balance needs of our employees.MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting. If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email talent_acquisition@mfs.com for assistance. MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.SummaryLocation: LondonType: Full time

Company descriptionKekst CNC is a global strategic communications firm that specializes in protecting and enhancing reputations. From 15 offices around the globe, our team of over 300 professionals provides expert communications counsel, informed by judgment, insights and data-led analysis. We apply our communications expertise across high-stakes corporate, financial, and political matters, helping businesses communicate effectively through periods of disruption, transformation and growth. Kekst CNC is part of the Publicis Group. Publicis Groupe is one of the world’s leading communications groups, bringing together creativity, media, data and technology to help clients drive growth and transformation. As part of Publicis Groupe, we benefit from the scale, expertise and connectivity of a global network, while maintaining the specialist focus and entrepreneurial culture of our own business. For more information, visit www.kekstcnc.comOverviewHere at Kekst CNC, we enjoy high level access to some of the world’s biggest corporate brands – helping them to deliver first class communication strategies that build trust, reputation, and engage with key stakeholders.We are looking to hire two highly motivated Associates to join and contribute to a growing and ambitious organisation. Whether you are early in your career or already have some experience in social media analysis, content marketing, and strategic communications - then this could be an exciting opportunity for you to contribute to an in-demand service at a global integrated communications consultancy.This role will support corporate and financial communications Consultants, Directors and Partners deliver on an array of work for clients, on national and global mandates, across a range of industries. You will form a part of client teams from day one and be expected to contribute on tactical and strategic levels. ResponsibilitiesWe strive as a business to develop our Associates into the next generation of Directors and Partners to lead Kekst CNC. If you already have some experience in strategic communications and are ready for the next step in your career, this could be an exciting opportunity for you. In this role, you will be:A trusted client adviser: Build and maintain excellent client relationships and continuously deliver work that exceeds our clients' expectationsHighly networked: Nurture a strong network with relevant stakeholders, including journalists, analysts and other key contactsA source of knowledge: Develop excellent client knowledge and understanding – to give concise, accurate overviews of each client’s business, communications objectives and PR strategy. Stay up to date with trends, issues and challenges that affect clients' businesses and industries, through media coverage and regulatory developmentsA strategic thinker: Develop a clear understanding of the role and responsibilities in each client team, and how these contribute to overall client strategy. Contribute to creative campaign and strategy developmentA content creator: Develop high-quality short and long-form written content and contribute to the development of creative content across different formatsInsights-driven: Conduct desk research (media audits, market intelligence reports) and contribute to the development of communications strategies, making use of market analytics toolsA project manager: Support the planning, organisation and management of various events including interviews, media roundtables, and press conferencesQualificationsHave gained previous professional experience: ideally in a communications consultancy or the communications function of a businessKnow your way around the media: we’re looking for someone with a keen interest in media and current affairs, with an eye for what makes a good pitchAre a creative writer: you’ll need the skills to tell our client's stories through high-quality written contentHave an interest in Digital and social media: content creation, social media listening, community management, paid media management and influencer campaign capabilities are a plusHave excellent verbal communication and presentation skills: fluency in spoken and written English are a must, and additional language skills are a plusAre well-organised: excellent attention to detail, enthusiasm, strong organisational skills, ability to multi-task and work as part of a team in a fast-paced environmentLike to work internationally: in a fast-paced, high-stakes environment with international cross-border teams.Strong command of all Microsoft Office programs. Are proficient and curious in using AI powered tools, such as Microsoft Copilot, Claude and other emerging platforms, in their day-to-day work.Right to work: Have the right to work in the UK and can demonstrate it if requestedAdditional informationYour benefits: We’re a great place to work: Kekst CNC offers an inspiring working atmosphere, characterized by the highest level of professionalism in a challenging environment, lots of fun at work, and an open corporate culture where you can be yourself. We value diversity highly and are certain that we work better because of our differences; we best serve our clients by bringing together diverse skills, experiences, and backgrounds. The London office is a sociable and dynamic workplace and continues to grow at a rapid pace. Kekst CNC is part of Publicis Groupe, the world's second-largest communications group. We are able to can leverage the benefits of being a part of Publicis, especially their AI capabilities. A great place to learn: Our offering includes substantial training modules, an office exchange programme and a hybrid home office model. In support of our exciting development opportunities, we offer substantial training opportunities, and you will be assigned a Professional Development Advisor when you join. A range of benefits: We offer a competitive salary, bonus scheme, a generous finder’s fee, the opportunity for short-term transfer between offices (90 days), private health insurance, employee assistance program, flexible public holiday policy (so you can celebrate the days which are special to you without having to comprise your own holiday allowance), volunteering hours, and much more! A truly global perspective: Although you will be based in London, you’ll join an international team and support with cross-border projects, interacting with clients and colleagues all over the globe. Recruitment Process:The recruitment process will consist of several steps, such as interviews, tests, and reference checks. We look forward to your application! Kekst CNC is an Equal Opportunity Employer. All qualified applicants will receive considerations for employment without regard to race, colour, age, religion / belief, sex, sexual orientation, gender identity / expression, national origin, disability, marriage and civil partnership status, pregnancy and parental status, or any other characteristic protected under EU, state or local law, where applicable.

Your roleWhat you'll be doingWhat We NeedCorpay is currently looking to hire a Client & Trade Support Executive on a permanent basis within our Cross Borders division. This position falls under our Payables line of business and is based in our Moorgate office in London. In this role you will act as a middle desk between Clients, Front of House and back-office departments, along with various other stakeholders and departments within Corpay. You will ensure clients receive exceptional support and service, acting as a point of expertise within the business. This is a pivotal role that requires you to be accurate, analytical, collaborative, professional, resilient and tenacious. You will report into the Head of Client Support and regularly collaborate with other teams within the division.How We WorkAs a Client & Trade Support Executive, Corpay will set you up for success by providing: Assigned workspace in Moorgate officeCompany-issued equipmentFormal, hands-on trainingRole ResponsibilitiesCollaborating with various internal teams, such as sales, operations, and compliance, to ensure a smooth client experience for the settling of trades and problem resolution.Working closely with Dealers and being first hand support to them and their clients.Helping to develop and maintain client relationships through excellent service.Educating Corpay clients on processes where appropriate, to reduce future dependency and contact.Supporting efficient cash flow through the timely collection of outstanding receivables (Trades, deposits and Losses)Monitoring, chase, and report on outstanding trades requiring wire instructions.Complying with regulatory requirements including GDPR and CASS obligations.Self-handling of small complaints with Dealers and escalate any larger complaints to the complaints department and Head of Client Support.Escalating non-settlement suspicions to Head of Client Support.Ensuring process manuals are available for all tasks, ensure they are correct and updated accordingly.Promoting the online platform to clients to enhance security and help them to become self-sufficient. Ensuring we are directing them to Cross Border for online demonstrations. As a result, reduce queries and the need for manual processes.Acting as a central point for the resolution of Compliance queries, internal and bakingMonitoring and act as a central point for the resolution of Payment investigations though salesforce.Compiling Error reporting from Client Support perspective.Maintaining accurate and up-to-date client records in our CRM system, documenting all interactions and transactions.Providing ongoing recommendations and process enhancements to consistently improve the client experience.Qualifications & Skills1 years+ experience in a client facing or Operational role within FX.Experience working in a dealer support/trade support environment is beneficial.Someone who is honest, flexible and committed. You will be situated on the trading floor, in a fast-paced environment, and exposed and expected to work under pressure at times.Must possess excellent communication skills.Knowledge of a foreign language is beneficial, particularly Spanish or Italian.You will need to be computer literate with strong knowledge of excel, outlook and other Microsoft products.You should be prepared for hard work, change and new ideas and keen to learn and develop your professional career here at Corpay.Benefits & Perks4 X Life insurancePension scheme - 5% employer contributionPrivate Healthcare25 days Holiday (plus Holiday Buy/Sell)Access to LinkedIn learningFree rewards and discounts via GratitudesCareer Progression#LI-WK1#LI-OnsiteAbout CorpayAbout CorpayCorpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.Learn more about Corpay: Transparency & ComplianceEqual Opportunity EmployerCorpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.Use of Artificial Intelligence in HiringCorpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.Candidate Privacy NoticeFor information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: .Pay PhilosophyCorpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.SummaryLocation: London Moorgate - Cross BorderType: Full time

Join a high-impact team that sits at the heart of our trading business. You turn complex trading activity into clear, actionable profit and loss and risk insights. You collaborate with partners across the front, middle, and back office to strengthen our control environment and unlock efficiencies. Grow your expertise while building relationships that accelerate your career. As a Product Controller in EMEA Currencies and Emerging Markets, you deliver independent, accurate, and timely profit and loss and risk reporting that supports the trading desk and senior leaders. You drive efficiencies in daily production, uphold strong controls, and ensure clear commentary that informs decisions. You work closely with colleagues across functions to resolve issues, enhance processes, and build a best-in-class control environment.Job Responsibilities:Review and report daily P&L and risk.Validate and understand daily P&L explains, including Volcker attributions and residual amounts.Identify, design, and implement new controls and processes for P&L/risk production.Provide daily/weekly/monthly P&L commentaries to senior management.Liaise with Financial Control to investigate and resolve MTD P&L breaks.Partner with the business to implement robust controls and new initiatives.Coordinate across front and back office support functions to resolve control and reporting issues.Required Qualifications, Capabilities, and Skills:Work experience in Product Control, Financial Control, Accounting, or related area.Experience with P&L and month-end close processes.Bachelor’s degree in Accounting, Finance, Business, or related area.Strong analytical skills and attention to detail.Excellent communication skills and ability to build strong relationships.Team player with the ability to work effectively across diverse functions and locations.Preferred Qualifications, Capabilities, and Skills:Experience on derivative and knowledge of the greeks.Professional qualification (e.g., ACA, CFA, PMP). J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Full timePosting Date: 2026-04-16

Senior IT Trainer \n Passionate about AI, learning and innovation? Our prestigious US law firm client is looking for a tech-forward Senior IT Trainer to transform how its London office and global teams develop, collaborate and embrace the latest AI-powered tools. \n What’s On Offer: \n\n • Salary to £90,000 + exceptional employee benefits\n, • 30 days annual leave + bank holidays\n, • Sought-after City location\n, • St Paul’s / Blackfriars / City Thameslink\n\n Senior IT Trainer – What You’ll Be Doing: \n\n • Deliver engaging instructor-led and virtual training programmes for global audiences, including new hire onboarding, skills training and tailored departmental sessions\n, • Design innovative e-learning content and learning resources using tools such as Adobe Captivate and Camtasia\n, • Champion the adoption of AI tools, including ChatGPT, Harvey and Copilot, creating practical learning resources and identifying opportunities to improve efficiency through AI\n, • Partner with project teams to support the successful rollout of new technologies, ensuring user-focused training and seamless adoption across the firm\n, • Assess learning needs, analyse Help Desk trends and user feedback, and continuously enhance training programmes to improve user confidence and reduce support requests\n, • Build awareness of IT Learning & Development services across the firm, promoting a culture of continuous learning and technology adoption\n, • Provide one-to-one coaching and ongoing support to colleagues, helping them maximise the value of the firm's technology and AI solutions\n\n Senior IT Trainer – What We’re Looking For: \n\n • 5+ years’ experience in a similar / IT Trainer role within a law firm\n, • Ability to quickly learn, master and deliver training on new technologies and enterprise applications (legal technology experience such as iManage, Intapp or Litera is advantageous)\n, • Experience using AI tools, such as ChatGPT, Harvey or Copilot, to create engaging learning content and improve training delivery\n, • Expertise in adult learning principles, with the ability to simplify complex technical concepts into engaging, user-friendly training\n

Consultant – Senior Consultant, Back End Developer, Defence and Security, Deloitte Digital, Consulting, London and BristolYour opportunityWe love to code, and especially to create, so we’re hoping you’re going to join us and do just that. You will be the sort of person that knows that Agile and DevOps are engineering cultures, not methodologies and tasks for build engineers.For us, developers are not people who are just fed specifications and sit quietly churning out code. As a senior member of our team, we need you to lead, guide, plan, explain, working alongside clients and other agency disciplines, cracking problems with a mix of technical expertise and innovative thinking. It’s how we outclass the competition and create the best digital experiences.We are proud of the impact we have with our Defence and Security clients, the strength of our relationships, and the depth and breadth of our skills that we bring to help them achieve their mission – we are privileged to be asked to work with them at the heart of their biggest and most ambitious technology programmes.Our Defence and Security customers care deeply about thoughtfully constructed and secure systems that are designed to be fit for purpose. Working with our design and development experts you will find that good software engineering is at the heart of what we do. As part of our team you’ll be responsible for developing cutting-edge digital solutions. You’ll work with some of the best developers, UX designers and strategists in the business, using digital to shape the future of how we live, work and play.Deloitte Digital, Consulting:Part Business. Part Creative. Part Technology. One hundred per cent digital.We’re a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast.Through our studios spread across the globe, we help our clients imagine, deliver and run the future, through from customer research right through to implementation. And we love doing it.As part of our team, you’ll work side by side with strategists, designers, researchers, engineers, writers, architects and product specialists – using your unique skills and perspective to help drive transformation from operational level to the C-suite, across a complete range of digital channels.We believe in our people, which means giving them the support they need to get the best balance of work and life. Individuality, flexibility, diversity are things we’re passionate about. We wouldn’t be Deloitte Digital without it.As part of our Consulting practice, your career with Deloitte Digital can take multiple paths. We will work closely with you on a career plan that fits your skills, talents and aspirations, and provide an open environment to discuss your development and progression with Deloitte.Your roleWork with outstanding talent across back and front-end developers, creatives and UX experts, integration teams and the client themselves.Help deliver features end to end. We don’t throw our work “over the wall,” everyone is expected to pull together to design new features and figure out bugs.Deliver cloud native and containerised applications using technologies including AWS Lambda, Spring Boot, NodeJS, PostgreSQL, MongoDB and ELK.Build solutions as part of a DevOps and Agile ecosystem supported by tooling including Atlassian, Jenkins, OWASP and AWS componentry.Ensure your solution works in a reliable and resilient way across thousands of users and multiple sites and use Site Reliability Engineering methods to keep the solution working whatever is thrown at it.Help the client and end users to understand trade-offs when making product decisions and explain why you would do things a certain way.Keep learning! We have a great community of architects and back-end developers who run workshops together, share the best articles they find on Slack, and contribute to the engineering culture.Going beyond standard duties and responsibilities to champion small details, spot opportunities and add extra value for our clients.Your work, your choiceAt Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.Location: Your home office will be London or Bristol, but this client-facing role provides lots of opportunity for travel in the UK.Work pattern: This is a permanent contract opportunity. The role can be worked on a full-time basis.Our team members work a variety of agile working patterns. Tell us what arrangement works for you and we’ll try to accommodate.Your professional experienceOverall, you’re an ideas person and problem solver as well as a hands-on doer – that’s important. And you know it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds and perspectives. If you have an interesting or unusual mix of skills yourself, even better.We’re expanding fast, so we’re looking for people who are, by which we mean natural initiative-takers who bring out the best in others, are brilliant listeners and can grow our business without compromising standards, integrity or culture.You’ll also haveExperience in software development and an evident passion for writing code.A clear understanding of the fundamentals of software development in Java, TypeScript, JavaScript and/or Python, along with good overall engineering patterns and practices. Be able to explain these clearly.Demonstrable experience and understanding of working in teams, particularly in agile methodologies such as Scrum & Kanban.Your service line: ConsultingOur people and the way we work are the two things that set us apart in the consulting universe. For us, collaboration is fundamental to success, along with an unrivalled depth and breadth of expertise. We work closely with our clients and each other, at every stage of every project, solving our clients’ trickiest problems with a mix of knowledge, creativity and intellectual rigour. A hugely diverse range of clients rely on us to deliver the kind of change that adds genuine, lasting value to their business.Personal independenceRegulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your “Immediate Family Members” are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.About DeloitteOur Purpose & StrategyTo make an impact that matters for our clients, our people and society – defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it’s about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.What do we do?Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.Beyond the UK: Deloitte North and South EuropeThe UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Central Mediterranean (Italy, Greece, Malta), Ireland, the Middle East (Bahrain, Cyprus, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestinian Ruled Territories, Qatar, Saudi Arabia, United Arab Emirates, Yemen), the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,700 partners and over 50,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people.What do we value?What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for maximum impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Being a Leader at DeloitteCultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people – both inside and outside work – and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we’re looking for:We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they makeWe develop talent: we develop high-performing people and teams through challenging and meaningful opportunitiesWe drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and bordersWe believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior peopleWe move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction Permanent 40,000 - 75,000

About RicohA global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025. At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future.Find your place. Transform your futureOur purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful.People transform when they Love What They DoThis belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference.When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh.What you will be doingThis role will focus on integrating acquisitions into Ricoh’s core IT solutions, ensuring standardisation, performance, security, and compliance. It requires deep operational expertise and a strong, demonstrable understanding of Microsoft 365 products and services, Windows and Linux operating systems, and network technologies.This role will lead M365 migrations across a range of organisations on-site, working with business stakeholders, application owners, security, architecture, and service teams to translate requirements into scalable, secure, and cloud-native or cloud-aligned solutions, with a strong focus on automation, standardisation, and reuse.Lead M365 migrations, act as a main point of contact and support a range of stakeholders.Support infrastructure migrations to Ricoh standards.Deliver standards for availability, latency, performance, capacity, and scalability.Champion blameless post-mortem culture and ensure actions are tracked and closed.Partner with SRE, Operations and Service Desk teams to deliver service.Oversee automated patching, vulnerability remediations, and configuration compliance.Occasional travel to offices to ensure projects and service meets business requirements.#RicohEuropeYou will ideally haveM365 migration experience from on-prem and Tenant to Tenant, ideally within large or matrixed environments.Strong, practical knowledge of infrastructure, cloud and operations beyond task execution.Hands-on skills with PowerShell.Strong background in Microsoft technologies (Entra, Azure, M365, SharePoint, Exchange, Teams).Knowledge of networking, security, and OS fundamentals (Windows / Linux).Experience operating in ISO27001 or similar regulated environments.Experience integrating with ITSM platforms (e.g. ServiceNow) and aligning with ITIL processes.Strong Project Management experience with managing large projects within an enterprise environment.#RicohEuropeIn return for your commitment, you can expectAt Ricoh, work should feel meaningful, supportive and fulfilling. The Ricoh Promise shapes your experience through four pillars that bring our culture to life.Love to ConnectYou become part of a global community built on openness, inclusion and genuine collaboration.Across teams, countries and roles, you'll find people who listen, involve and encourage you - helping you feel valued and able to be yourself every day.Love to GrowYour development truly matters to us. With access to learning pathways, mentoring and career opportunities across functions and countries, you'll be supported to stretch your skills, explore new directions and stay future-ready in a changing world.Love to Give BackPurpose is part of how we work. You'll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact.Love to SucceedSuccess at Ricoh is something we pursue together. You'll benefit from fair rewards, flexible working, wellbeing resources and real recognition - including programmes such as the Imagine. Change. Awards, where colleagues celebrate each other's achievements.We are an equal opportunities employerWe believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward. Ready to love what you do? Apply now and help us shape what comes next.Job SummaryJob number: RE02757Profession: Information TechnologyEmployment type: Full time

Are you passionate about Apple technology and enjoy helping people solve technical problems? \n We're recruiting on behalf of a growing and highly regarded Apple Managed Service Provider, looking to add a customer-focused Level 1 IT Support Engineer to help support their growing client base. This is an excellent opportunity for someone with experience supporting Apple devices and users who is looking to develop their career within a modern, technology-driven environment. \n You'll become the first point of contact for IT support, providing excellent customer service while resolving a broad range of hardware, software and user issues across a predominantly Apple estate. \n Working as part of a friendly and collaborative IT team, you'll be responsible for providing first-line technical support to Clients across multiple locations. You'll troubleshoot issues, manage user accounts, prepare new devices and ensure users receive an outstanding support experience. \n This is a varied role offering exposure to modern cloud technologies alongside Apple's ecosystem, making it an excellent opportunity to broaden your technical skills. \n Responsibilities: \n\n • Provide first-line IT support via phone, email and in person.\n, • Diagnose and resolve hardware, software and connectivity issues.\n, • Support Apple Mac desktops and MacBook laptops.\n, • Configure and deploy new Apple devices for users.\n, • Support iPhones and iPads across the business.\n, • Create and manage user accounts and permissions.\n, • Escalate more complex technical issues where appropriate.\n, • Maintain accurate documentation and update the IT service desk.\n, • Assist with onboarding new employees, including device preparation and account setup.\n, • Deliver a professional, friendly and customer-focused support experience.\n\n Skills & Experience \n We're looking for someone who enjoys helping people and has a genuine interest in Apple technology. \n You'll ideally have experience with: \n\n • Previous experience in a Level 1 IT Support or Service Desk role.\n, • Supporting Apple Mac devices in a commercial environment.\n, • macOS administration and troubleshooting.\n, • Apple iPhone and iPad support.\n, • Microsoft 365 applications.\n, • Basic networking knowledge (Wi-Fi, TCP/IP, VPN).\n, • Password and user account administration.\n, • IT ticketing or Service Desk systems.\n, • Excellent communication and customer service skills.\n, • A proactive approach and willingness to learn.\n\n Experience with any of the following would be advantageous: \n\n • Apple Business Manager\n, • Mobile Device Management (Jamf, Kandji, Mosyle or Intune)\n, • Google Workspace\n, • Microsoft Entra ID (Azure Active Directory)\n, • Okta or JumpCloud\n, • ITIL Foundation\n, • Basic scripting knowledge (Bash or PowerShell)\nWhat's on Offer\n\n, • Competitive salary\n, • Hybrid working\n, • Ongoing training and professional development (including Apple certifications)\n, • Exposure to modern cloud and Apple technologies\n, • Friendly and supportive team environment\n, • Career progression opportunities\n, • Pension scheme\n, • Generous holiday allowance\n, • Employee wellbeing programme\n\n If you're passionate about technology, enjoy supporting users and have experience working within an Apple/Mac environment, we'd love to hear from you. \n Apply today to find out more about this fantastic opportunity.

AdTech Architect - Retail Media & Programmatic Advertising Introduction\n We're seeking an experienced AdTech Architect to join a leading organisation within the retail industry, supporting the growth and evolution of its Retail Media technology platform. This is an exciting opportunity for someone with a strong background in the advertising technology ecosystem who enjoys working across commercial advertising platforms, technical integrations, and partner collaborations. \n This is not a traditional enterprise architecture role. Instead, we're looking for an individual who can combine AdTech expertise with technical integration and solution design to help shape a modern retail media ecosystem. The Role\n As an AdTech Architect, you will support and enhance a retail media technology ecosystem by working closely with internal teams and external advertising technology partners. You will play a key role in designing and supporting integrations, developing data partnerships, and helping shape technical solutions across the advertising technology landscape. Key Responsibilities\n\n • Support and oversee integrations between retail media platforms and external AdTech partners.\n, • Work across a broad advertising technology ecosystem including platforms such as:\n \n, • Google\n, • Meta\n, • The Trade Desk\n, • PubMatic\n, • Other SSPs, DSPs and AdTech vendors\n \n, • Design and support system-to-system integrations, primarily through APIs.\n, • Explore and develop data partnership opportunities within the AdTech and retail media landscape.\n, • Help create and shape technical solutions and architectural frameworks around advertising technologies.\nEssential Skills & Experience\n\n, • Strong experience within the advertising technology (AdTech) and digital advertising ecosystem.\n, • Good understanding of AdTech terminology, products, partners and industry practices.\n, • Experience working with DSPs, SSPs, ad exchanges, programmatic advertising tools and measurement technologies.\n, • Experience with advertising platforms such as Google, Meta, The Trade Desk, PubMatic and other AdTech vendors.\n, • Understanding of API-driven integrations and data flows between platforms.\n, • Ability to engage with both technical and non-technical stakeholders.\n, • A blend of advertising domain expertise and technical architecture/integration capability.\n, • Comfortable operating in a hybrid role combining business, technology and partner integration responsibilities.\n, • Ability to understand the AdTech ecosystem and translate business requirements into technical solutions.\nKey Hiring Considerations\n\n, • Advertising technology experience is the primary requirement.\n, • Technical architecture knowledge is important but does not need to be at the level of a traditional Enterprise Architect.\n, • The successful candidate will demonstrate the right balance of AdTech expertise and technical integration capability.\n\n Reasonable Adjustments: \n Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. \n If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

1 Line Support - London \n \n £30,000-£32,000 \n Monday-Friday, 9:00am-5:00pm - Office Based (5 Days per Week) \n Southwark/Blackfriars \n \n Are you an IT Support professional looking for a role where you'll gain hands-on experience across a diverse technology estate and play a key role in supporting a passionate, creative business? \n \n We are partnering with a well-established London-based entertainment and publishing group that has been at the heart of pop culture for decades \n \n The Role \n As the first point of contact for IT support across the business, you'll provide technical assistance to colleagues and help maintain a broad range of systems and technologies. This is an excellent opportunity for someone who enjoys variety, wants exposure to infrastructure and projects, and is eager to expand their technical knowledge within a collaborative in-house IT team. \n \n Key Responsibilities \n\n • Provide first and second-line support to users across the organisation.\n, • Install, configure and maintain hardware and software including Windows PCs, Macs, printers, mobile devices, anti-virus solutions and creative software.\n, • Support and administer Google Workspace.\n, • Manage user onboarding and offboarding processes.\n, • Assist with IT projects and the introduction of new technologies.\n, • Perform hardware stock management and equipment ordering.\n, • Troubleshoot networking issues and support core infrastructure.\n, • Ensure support tickets are resolved efficiently and to a high standard.\n\n \n About You \n\n • Previous experience in an IT Support or Service Desk environment.\n, • Strong knowledge of Windows 10/11.\n, • Experience supporting users in a professional business environment.\n, • Knowledge of TCP/IP, DNS and DHCP.\n, • Experience with Active Directory.\n, • Experience administering Google Workspace or Microsoft 365.\n, • Excellent communication skills and the ability to explain technical concepts to non-technical users.\n\n \n Desirable Skills \n\n • MacOS support experience.\n, • Adobe Creative Cloud experience.\n\n \n What's on Offer? \n\n • Salary of £30,000-£32,000.\n, • Opportunity to work within a unique and creative entertainment business.\n, • Broad technical exposure across infrastructure, end-user computing and projects.\n, • Genuine learning and development opportunities within an in-house IT team.\n, • Central London location near Southwark.\n, • Full-time office-based role, Monday-Friday, 9am-5pm.\n\n \n If you're a passionate IT Support professional looking for a varied role in a business driven by publishing, entertainment, retail and fan culture, we'd love to hear from you. \n \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

About The RoleJoin a Major Nationwide Project as an Installation & Service Engineer - South West Londonphs WastekitAre you an engineer who wants more than just another service role?At phs Wastekit, we’re looking for Installation & Service Engineers to join us on an exciting, large-scale project delivering modern recycling solutions to customers across the UK. This is your chance to be part of something visible, impactful, and growing — with the support, training, and structure to help you succeed.The OpportunityAs an Installation & Service Engineer, you’ll be at the front line of our operation — installing, servicing, and commissioning recycling equipment in clean, well-managed customer environments. You won’t just fix machines; you’ll help customers transform the way they manage waste.You’ll be trusted to:\n\n • Install and service equipment safely and professionally\n, • Deliver on-site training to customers so they get the very best from their machines\n, • Carry out site surveys and support new installations as part of a co-ordinated national rollout\n, • Take real ownership of your work and your customer relationships\nThis role is planned, structured, and supported — working closely with our Service Desk and Operations teams to ensure jobs are organised efficiently and safely.Travel, Variety & Paid Nights Away. No two weeks are the same. The role involves planned travel across regions, with overnight stays required from time to time — all fully expensed. Some weekend work may be required occasionally, but this is balanced with proper planning and support.If you enjoy variety, autonomy, and seeing the results of your work on-site, this role delivers.Training & DevelopmentWe invest heavily in our engineers.You’ll receive:\n\n, • Regular technical and safety training\n, • Ongoing development to keep your mechanical, electrical, and hydraulic knowledge up to date\n, • A Train the Trainer qualification, enabling you to confidently train customers on installed equipment\n, • Clear standards, processes, and support to help you perform at your best\nThis is a role where your skills are valued — and actively developed.What Success Looks Like\n\n, • High-quality installations and servicing completed safely and right first time\n, • SLAs consistently achieved and exceeded\n, • Customers who trust you, value your professionalism, and enjoy working with you\n, • Accurate job records, time, and parts logged correctly\n, • Pride in your van, tools, PPE, and the way you represent the business\nWhat We’re Looking ForIdeally, you’ll come from a service engineering, mechanical, electrical, or hydraulic background, and you’ll bring:\n\n, • The ability to work independently with minimal supervision\n, • A professional, customer-focused attitude\n, • Confidence communicating clearly with customers and colleagues\n, • A disciplined, organised approach to paperwork and administration\n, • Most importantly, we’re looking for engineers who take ownership, care about quality, and want to be part of a team delivering something bigger.\nWhy phs Wastekit?\n\n, • Be part of a major, high-profile project\n, • Work in clean, professional environments\n, • Excellent training and ongoing development\n, • Fully expensed nights away\n, • Company vehicle, tools, PPE, and uniform provided\n, • Strong operational support — you’re never on your own\nIn return for your commitment and expertise, you will receive\n\n, • A competitive salary of £35,000.00.\n, • We offer accredited ILM Training in house and external training.\n, • Ongoing career and development opportunities.\n, • Digital GP for you and your family.\n, • Over £1000 worth of savings and discounts at Supermarkets and High Street stores with PHS Perks.\n, • Company pension.\n, • 24-hour wellbeing helpline.\n, • All kit required for working effectively on the road.\nIf you want a career with a well-established company, where you’ll be appreciated for the quality of your work, we would love to hear from you.Apply now.phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 63 years of business.Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive

Know enough about boilers, heating and plumbing to work out what's actually wrong when a customer calls?We need an experienced Service Controller to join an existing office-based team supporting a busy domestic engineering operation.This isn't a standard customer service role.You'll be the bridge between the customer and the engineer: understanding the problem, asking the right questions, providing straightforward first-line solutions where appropriate and deciding when an engineer needs to take over.Think technical customer service meets second-line support meets engineer coordination .You'll also help keep the operation moving, coordinating engineer diaries, arranging appointments and managing the quotation process. You won't be expected to technically price or produce quotations from scratch, but you will make sure the right information gets to the right people and that quotes reach customers.Day to day, you'll beHandling incoming plumbing, heating and related service enquiriesDiagnosing straightforward issues over the phoneTalking customers through basic fixes where appropriateIdentifying when an engineer visit is requiredBooking and coordinating engineer appointmentsPlanning engineer diaries effectivelyLiaising between customers, engineers and the wider teamCoordinating quotations and following them throughKeeping customers updated and making sure nothing disappears into an inboxWhat we're looking forThe key thing here is relevant industry knowledge .You'll ideally have worked in a customer service, service desk, technical support, scheduling or service controller role within heating, boilers, plumbing, air conditioning or a closely related engineering environment .You don't need to be an engineer yourself, but you do need enough technical understanding to recognise common problems, ask sensible questions and communicate effectively with both customers and engineers.We're adding to an established team, so you'll have people around you who understand the operation. What we need is someone who can bring together technical understanding, customer service and organisation and keep a busy day running smoothly.If you've worked behind the scenes keeping domestic engineers moving and customers informed, we'd like to hear from youCoburg Banks Limited is acting as an Employment Agency in relation to this vacancy.TPBN1_UKTJ

Operations Support Manager - Banking / Financial \n Whilst the emphasis is on Team Lead / Managers role, ideal candidates will come from a Technical background in a Banking / Financial environment with experience of E-Trading Applications in a Linux environment with an understanding on Databases (SQL Server, Oracle) and Scripting - Python/Bash/Shell. \n About TheRole: \n Managing a highly technical Support Team, looking after a Trading / Settlement Systems in a fast paced and pressurised environment. \n You’ll be the bridge between the business and technology, scoping both current and future requirements and enabling their delivery as the business requires within agreed timescales. \n Key Responsibilities \n\n • Responsible, along with other operational team members, for the day-to-day running and maintenance of the Trading platforms\n, • Leading and mentoring a 1st line support team, fostering a culture of technical excellence, accountability, and continuous improvement\n, • Providing first line support, answering phone calls and monitoring help desk systems, dealing with basic issues and escalating other calls to the appropriate person\n, • Maintain a high degree of customer service for all support queries\n, • Performing troubleshooting and collection of information for effective issue diagnosis and internal escalation\n, • Maintain security reference data for the admissions/withdrawals/amends/edits of securities across all platforms\n, • Maintain and enhance knowledge base and documentation\n, • Work with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms\n, • Raise and deploy changes to support the day to day running of multiple exchange platforms\n, • Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified\n, • Ensure processes are streamlined\n, • Ensure process maps are followed to reduce risk\n, • Work with teams internally to streamline and enhance operational tool functionality and capture requirements for future development\n, • Take part in release review meetings prior to upgrades\n, • Raise and deploy changes to support the day to day running of multiple exchange platforms\n, • Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified\n, • Ensure processes are streamlined\n, • Ensure process maps are followed to reduce risk\n, • Work with teams internally to streamline and enhance operational tool functionality and capture requirements for future development\n, • Take part in release review meetings prior to upgrades\n\n Required Skills: \n\n • Minimum 5+ Years experience in an environment providing Operational or Technical Support\n, • Excellent communication skills with an ability to explain technical concepts in simple terms to a non-technical audience and communicate effectively with people at all levels\n, • Understanding to UK and EU equity & derivative markets including exchange work flows, order types and understanding of trade lifecycle\n, • All round general knowledge of IT including Microsoft\n, • Some Linux / Unix Systems Administration (RedHat, Centos, Rocky).\n, • Experience of at least one Scripting Language - Python, Bash, Shell, Ruby, JavaScript, Perl, SQL.\n, • Knowledge of Databases to DBA / Developer level including writing and troubleshooting SQL Code including performance issues - SQL Server / Oracle.\n, • General Networking / Infrastructure Troubleshooting and Diagnostics - DNS, DHCP, TCP/IP, Firewalls\n, • Good understanding / operational experience of ITIL methodology with any certifications beneficial.\n, • Ability work well under pressure in a vibrant and busy environment.\n\n Non-Essential But Highly Desirable Skills: \n\n • Previous experience supporting Futures & Options Trading, Risk and Settlement Systems.\n, • Knowledge of at least one of the ISV’s products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport.\n, • Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE.\n, • FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections.\n, • Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa).\n, • Experience in Exchange and Vendor Management with a view to project managing exchange/system critical upgrades\n\n Ideally candidates will also have experience of Risk and Compliance and possess the ability to motivate and develop the team whilst ensuring it’s duties are carried out "The Right Way" and to a high ethical standard. \n Excellent Salary and Benefits to include: \n\n • Inclusion in Personal and Company Bonus + Overtime\n, • 25 days holiday per year, increasing to 30 days.\n, • Pension\n, • Health Care, Health and Life Assurance\n, • Childcare Vouchers\n, • Season Ticket Loan\n, • Subsidised Gym Membership\n, • Cycle To Work Scheme\n

A growing, independent MSP supporting SMEs across London and the South East is looking for a talented 2 Line Service Desk Engineer to resolve complex technical issues, deliver infrastructure and Microsoft 365 projects, and help mentor the 1 Line team. This is office based 4 days a week with the option to WFH on Friday's.What you'll do\n\n • Resolve escalated support issues across Microsoft 365, Windows Server, networking and endpoints.\n, • Deliver project work including M365 migrations, Intune deployments and infrastructure upgrades.\n, • Troubleshoot hybrid environments, Active Directory, Entra ID and Intune.\n, • Improve automation, documentation and service quality using HaloPSA, NinjaOne, CIPP and Hudu.\n, • Coach 1 Line engineers and share technical knowledge.\nWhat we're looking for\n\n, • 3+ years' commercial IT support experience, ideally within an MSP.\n, • Strong Microsoft 365, Windows Server and Active Directory knowledge.\n, • Experience with Intune, Entra ID and networking (VPNs, firewalls, routing).\n, • A structured troubleshooting approach and excellent customer service skills.\nWhy join us?\n\n, • Independent, technically led business with no private equity ownership.\n, • Clear progression to 3rd Line and Projects as they grow.\n, • Vendor training and funded certification.\n, • Annual bonus, birthday leave, Perkbox, weekly team lunches and quarterly socials.\n, • Modern equipment and a supportive, collaborative team culture.\nIf you're looking for a role where you'll build your technical skills, work on varied technologies and have genuine opportunities to progress, we'd love to hear from you!

Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job!Job Title - Hire ControllerLocation - London, Old Kent RoadWorking Hours - Mon - Fri, 07:30 - 17:00 - 42 hours per weekBased in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that theyre satisfied with our service.On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.For us to help you on your journey to success, heres what youll need:Strong organisational skillsStrong communication skills both verbally & writtenAdaptabilityCommitment to learn and developDriving licensePrevious experience working within the hire industry or similar sales or operational roleAbility to support your business unit/team to deliver our ESG Strategy Decade to Deliver.What we offer:26 days holiday (plus bank holidays)Life assurancePension SchemeCanteen facilities95% discount across the Speedy brandOpportunities for training, development and career progressionVoluntary Health Cash PlanMy Staff Shop: discounts and offers for shopping etc. across many suppliersGreen Commute Initiative: Work scheme for cyclingPAM Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial managementSpeedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.Please be aware that some roles withinThe Speedy Group UK&I may require a DBS, Credit or Security Clearance Check.The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.Link below to our policies in line with our ESG Governance.https://www.speedyservices.com/esg/governanceAll applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.TPBN1_UKTJ

LAWN CARE TECHNICIAN \n Esher, Surrey (Main office) | Locations covered - Hampton • Twickenham • Staines & surrounding areas \n £28,000 – £30,000 per year + up to £2,000 annual bonus \n Full-time | Permanent | Monday–Friday, approximately 8am–4pm \n LOVE THE OUTDOORS? LOVE WORKING WITH PEOPLE? \n Our client is looking for a Lawn Care Technician to join their friendly, professional team and help keep our customers’ lawns looking their absolute best. \n This is a fantastic opportunity for someone who enjoys being outdoors, takes pride in their work and genuinely enjoys providing excellent customer service. \n No previous lawn-care experience? No problem! \n Full training will be provided, including the opportunity to gain PA1 & PA6 qualifications where required. \n If you come from a customer service, retail, hospitality or other service-based background, enjoy working independently and are looking for a role where every day is different, our client would love you to apply. \n \n WHAT YOU'LL BE DOING \n As a Lawn Care Technician, you’ll be responsible for looking after customers’ lawns and outdoor spaces across Surrey, South and West London. \n Your day could include: \n\n • Carrying out planned lawn-care programmes\n, • Applying fertilisers, treatments and herbicides\n, • Scarifying and hollow-tining lawns\n, • Cleaning and treating hard surfaces\n, • Travelling between customer properties in a company vehicle\n, • Building great relationships with customers\n, • Completing application records, paperwork and payments accurately\n, • Identifying opportunities and generating customer leads\n, • Keeping your vehicle and equipment clean, safe and well maintained\n\n You’ll spend most of your time working independently, so being organised, reliable and comfortable managing your own day is important. \n \n WHAT WE'RE LOOKING FOR \n Our client is looking for someone who is: \n Friendly and customer-focused \n Reliable, honest and hardworking \n Physically fit and happy working outdoors all year round \n Comfortable working independently \n Organised and able to manage their own workload \n Professional and well presented \n Positive, enthusiastic and willing to learn \n Comfortable working in all weather conditions \n Experience \n Customer service: 3 years preferred \n Gardening/lawn care: 1 year desirable, but not essential \n Most importantly, you’ll need a positive, can-do attitude and pride in delivering a great service. \n \n ESSENTIAL REQUIREMENT \n A full, clean UK driving licence is essential as you’ll be driving a company vehicle and working across a wide geographical area. \n \n FULL TRAINING PROVIDED \n You don't need to be an experienced lawn-care professional to apply. \n Our client will provide the training you need to carry out the role safely and professionally, including PA1 & PA6 training and qualifications where necessary. \n You’ll also receive training in: \n\n • Safe chemical handling\n, • COSHH\n, • Product application\n, • Health & safety\n, • NPTC guidelines\n, • Lawn-care techniques and treatments\n\n \n WHAT OUR CLIENT IS OFFERING \n £28,000 – £30,000 salary depending on experience \n Annual bonus of up to £2,000 pro rata \n Full-time, permanent position \n Company vehicle for work \n Full training provided \n PA1 & PA6 qualifications where required \n Company pension \n Employee discount \n Monday–Friday working pattern \n Working hours are approximately 8am–4pm, Monday to Friday, although some flexibility may be required during particularly busy or seasonal periods. \n \n A ROLE WHERE NO TWO DAYS ARE THE SAME \n If you enjoy being outside rather than stuck behind a desk, meeting customers and seeing the results of your work every day, this could be the perfect opportunity for you. \n You'll be part of a team that takes pride in delivering high-quality lawn care and outstanding customer service across Surrey and South & West London. \n Ready to grow your career? \n Apply today and their team as a Lawn Care Technician!

IT Support \n Salary: £30-32k \n Location: Southwark - fully office based \n Hours: 9-6 \n \n Are you a tech-savvy problem solver with a passion for supporting IT systems? Do you thrive in a dynamic environment where no two days are the same? Join our vibrant team in Southwark, supporting a creative and growing business. \n \n Main Purpose of the Job: As an IT Support specialist, you will play a crucial role in maintaining and supporting our IT systems, which include laptops, printers, network infrastructure, servers, and mobile devices. You'll be the first point of contact for all support queries and will assist in small projects or larger initiatives. \n \n Key Responsibilities: \n\n • Provide all levels of IT support across the organisation, ensuring swift resolutions to queries\n, • Set up hardware and software for business use, including PCs, Macs, printers, and mobile devices\n, • Manage Google Workspace and assist in the introduction of new technologies\n, • Handle onboarding and offboarding procedures for colleagues\n, • Maintain an up-to-date help desk and document IT problem solutions in the IT Knowledge Base\n, • Maintain effective communication, sharing relevant information clearly with staff\n, • Develop and nurture professional working relationships across departments\n\n \n What We're Looking For: \n\n • Previous experience in a support role\n, • A fast learner ready to dive into internal IT management with ample learning opportunities\n, • Quick adaptability and effective problem-solving skills under pressure\n, • Creativity in thinking outside the box to tackle challenges\n, • Ability to explain technical solutions in an easy-to-understand manner\n, • Willingness to travel to other locations as needed\n, • Flexibility for occasional out-of-hours work, scheduled where possible\n\n \n Why Join Us? This is not just a job; it's an opportunity to be part of a passionate team that values creativity and innovation! We welcome constructive feedback and adapt to the evolving needs of our business. Your role will be pivotal in keeping our IT systems running smoothly, and you'll have the chance to make a real impact! \n \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Facilities CoordinatorLocation: Central London (Trafalgar Square area)Hourly Rate: £15.42Contract Length: 3/6 monthsWorking Pattern: Full Time (Monday - Friday, 9:00 AM - 5:00 PM) based in office full time \n \n Key Responsibilities: \n Help Desk: \n\n • Assist with travel bookings, couriers, car hire, and stationery orders.\n, • Maintain and update internal spreadsheets.\n\n Switchboard Operations: \n\n • Answer and transfer calls on the switchboard.\n, • Provide appropriate contact details to callers.\n\n Office Support: \n\n • Set up conference and meeting rooms for various activities.\n, • Manage the movement of post, stationery, and other materials.\n, • Issue access passes and monitor service areas to ensure stock availability.\n, • Escort non-employees on-site as needed.\n, • Maintain cleanliness in all areas, ensuring a clutter-free environment.\n\n General Duties: \n\n • Assist with various tasks as requested by the FM team.\n\n To succeed in this role, you should have: \n\n • A successful track record in a customer-focused environment.\n, • Excellent interpersonal skills, both written and oral.\n, • Proficiency in MS Office, particularly Outlook and Word, with some Excel experience.\n, • A fast learner who thrives under pressure and can meet tight deadlines.\n, • Sound numeracy skills and a flexible approach.\n, • The ability to lift and move bulk materials.\n, • An approachable and helpful demeanour.\n, • Awareness of health and safety issues.\n, • A proactive attitude with the ability to take initiative.\n\n \n Note: This job description may evolve over time, but the essence of the role and its responsibilities will remain intact. We look forward to welcoming a dedicated Facilities Coordinator to our team! \n Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Senior Accountant \n A client-facing accountancy role with progression, variety and real influence. \n Are you an Accountant who enjoys working with people as much as working with numbers \n Our client is looking for a Senior Accountant to join their award-winning accountancy practice in Croydon. This is an excellent opportunity for a part-qualified or fully qualified Accountant who wants to develop beyond a purely technical, desk-based role. \n You will manage and develop your own portfolio of clients, build trusted relationships, explain financial information clearly, and help business owners make better decisions. You will also be supported to keep developing your technical skills, confidence and career. \n This is a role for someone who wants progression, variety and the chance to become a valued adviser to clients, not just the person who prepares the accounts. \n Why Join Our Client \n Our client is a supportive, sociable and ambitious accountancy practice where people are encouraged to grow. \n The firm takes pride in developing its team. One current team member joined as a trainee and has progressed to managing their own portfolio of clients, with the mentoring, support and opportunities needed to build a career they are proud of. \n You will be joining a team that values professionalism, personality and progress. The work is varied, the clients are interesting, and you will be encouraged to bring energy, confidence and a positive approach to your role. \n What You’ll Gain \n You will receive: \n\n • Full-time, Monday to Friday working pattern\n, • Salary £35 – £50K per annum dependant on experience\n, • Study support packages available, depending on your qualification journey\n, • 20 days’ annual leave, rising to 25, plus bank holidays\n, • Company pension scheme\n, • Critical illness cover and life insurance\n, • Regular company events and team activities\n, • Employee mentoring and genuine career development\n, • A supportive, sociable team that celebrates progress and success\n\n What You’ll Be Doing \n As a Senior Accountant, you will play an important role in supporting, advising and building strong relationships with clients. \n Your responsibilities will include: \n\n • Managing and developing relationships with a portfolio of clients\n, • Acting as a trusted, approachable point of contact for clients\n, • Preparing, reviewing and delivering accurate, high-quality accountancy work\n, • Providing clear, practical advice to help clients understand their numbers\n, • Supporting clients with tax planning, business growth and wider accountancy matters\n, • Reviewing and supporting the work of junior team members\n, • Using accounting software and Microsoft Office confidently and effectively\n, • Helping clients make informed, confident business decisions\n\n This role has a strong client-facing element, so you will need to be comfortable talking to clients, asking good questions, explaining financial information clearly and building long-term relationships. \n What They’re Looking For \n They are looking for someone who is technically capable, commercially aware and naturally confident with people. \n You will need: \n\n • Part-qualified or fully qualified accountancy status, ideally ACCA or AAT\n, • At least 3 years’ experience in an accountancy practice\n, • Strong technical accounting knowledge\n, • Confident communication skills\n, • The ability to explain financial information in a clear and engaging way\n, • A proactive, helpful approach\n, • A genuine interest in supporting clients and helping businesses succeed\n, • Good working knowledge of accounting software and Microsoft Office\n, • The ability to reliably commute to Croydon, CR0 4NG, or relocate before starting work\n, • Strong English language skills for client communication\n\n Who This Role Would Suit \n This role would suit an Accountant who enjoys variety, responsibility and client contact. \n You may already be managing client relationships, or you may be ready to take that next step. Either way, you will be someone who wants to grow, contribute and become more than just technically good. \n You will enjoy this role if you like building rapport, explaining numbers in a way people understand, and helping clients feel more confident about their business. \n The Application Process \n As part of the application, you will complete a short online recruitment process which takes approximately 10 minutes. \n This helps both you and our client understand whether the role, working style and opportunity are likely to be a strong mutual fit. \n If you are looking for an accountancy role with more client contact, more variety and genuine career development, our client would be pleased to hear from you.

Education Recruitment Consultant \n Full-time Role | City of London \n Start Date: August/September 2026 \n About Us: \n Veritas Education, established in 2015, is a leading recruitment agency specialising in placing education staff across the UK. We have worked with over 900 schools and colleges, and with a rapidly growing team of over 30 consultants, we are looking for a driven individual to join us as a Education Recruitment Consultant (Hertfordshire Desk). We are passionate about delivering top-quality recruitment services to schools and pride ourselves on building lasting relationships with our clients. \n Role Overview: \n As an Education Recruitment Consultant at Veritas Education, we have a role to look after schools based in Hertfordshire. Your primary focus will be on sales-actively calling and meeting with schools to build and maintain strong relationships. You'll be responsible for sourcing, interviewing, and placing education staff in schools based in Hertfordshire, particularly focusing on filling last-minute bookings for early morning shifts. You will need to be proactive and target-driven, as your success will depend on your ability to engage with schools, understand their needs, and match them with the right candidates. \n Key Responsibilities: \n\n • Sales-Focused: Make daily outbound calls and arrange meetings with Secondary schools to discuss their staffing needs and offer tailored recruitment solutions.\n, • Daily Bookings: Manage and fill last-minute morning bookings, ensuring schools receive the right staff when they need them.\n, • Candidate Sourcing: Actively search for, interview, and place Secondary staff, ensuring a good match between candidates and schools.\n, • Client Relationships: Build long-term relationships with schools, understanding their specific challenges and staffing requirements.\n, • Administrative Support: Manage the recruitment process from start to finish, including contracts, compliance checks, and database management.\n, • Target-Oriented: Meet sales targets by developing a strong pipeline of schools and candidates.\n\n Benefits & Working Conditions: \n\n • Location: 70 Gracechurch Street, EC3V 0HR\n, • Hours: Mon-Thurs 7:00- to 17:00, Fri 7:00 to 16:30\n, • School Holidays: 5 hour working days (9am-2pm or 11am-4pm)\n, • Work From Home Wednesdays\n, • Annual Leave: 28 days + increasing with each year of service.\n, • Training: On-the-job training with experienced colleagues and an external professional trainer.\n, • Salary increases linked to clear milestones and targets\n, • Commission Structure: Veritas' performance-based commission plan - Earn Up to 20% on your billings!\n, • Overseas incentive trips - Ibiza, Marrakech, Athens, Dubrovnik and more!\n, • Additional time for lunch for exercise\n, • Regular breakfasts delivered to the office\n, • Dress-down Fridays\n, • Monthly company socials including theatre trips, meals and events\n, • Support from a team with decades of combined industry experience\n\n Who We're Looking For: \n We are seeking a self-motivated, sales-driven individual who thrives in a fast-paced, target-oriented environment. You should have a passion for education and recruitment and be eager to build relationships with schools to help meet their staffing needs. While experience in recruitment is a plus, we're also happy to train the right candidate with a strong desire to succeed in sales and recruitment. \n Apply Today! \n If you are driven by sales, eager to build relationships, and ready to make a real impact in the education sector, apply now to join Veritas Education and start your journey in a rewarding career! \n \n APPLICATION REQUIREMENTS FOR VERITAS EDUCATION \n\n • All applications are subject to an Enhanced DBS Disclosure, professional reference checks, Overseas Police Clearances (if applicable) in line with our stringent safeguarding policy\n, • Your CV must cover the last 10 years of employment history where possible and all employment breaks must be explained\n, • You must have legal right to work in the UK\n, • You must be willing to attend a registration interview\n\n Veritas Education work with a variety of schools covering a wide geographical area. We deal with teaching placements at Primary, Secondary and college level as well as support staff positions also within these. \n Disclaimer \n 'Nothing within the above advert was in any way designed or intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation. Veritas Education is an Equal opportunities employer and is proud in the knowledge that all placements are made on merit and suitability. We accept applications from all sections of the community.'

WHAT IS BOX?Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.WHY BOX NEEDS YOUBox renews thousands of customers and hundreds of millions of dollars of subscriptions each year. For our largest and most-strategic customers the renewal period is to re-entrench our position and drive for customer expansion. Box needs you to drive the renewal process for some of our largest and most-strategic customers, working in collaboration with the Sales and Customer Success team to maximize value to the customer and revenue to Box.This includes driving the renewal strategy, customer communication, negotiation, preparing of pricing options, identifying expansion opportunities, revisions to terms and conditions, preparing quotes, and obtaining contract signatures.WHAT YOU'LL DOEngage with Box’s most strategic customers to ensure they have a seamless renewal experience and realise the current and future value they receive from the content cloud Manage approx 100 customer renewals per yearEngage in consultative discovery conversations to uncover account expansion opportunities, solidify current product investments, and negotiate multi-year subscription opportunities.Coordinate across an internal set of multi-functional stakeholders such as accounting/finance, professional services, account executives, customer success, channel management, legal, and the deal desk to ensure maximum revenue is achieved within the renewal event Create proposals, prepare contracts, and drive full agreement to closureAccurately forecast renewal outcomes on a monthly and quarterly basis in SFDCWHO YOU AREWe are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.Experience negotiating $100k - $1M deals with complex commercial terms while navigating internal stakeholder requirements5+ years B2B Enterprise Sales, Renewals, Enterprise Account Management, Procurement/contracting experience, or an equivalent customer facing roleExperience with consumption based pricing models (AI units, API calls) or variable demand models is a big advantageAbility to make thought out decisions in the spirit of the strategic direction of Box while meeting the needs of supporting internal teams.Strong oral and written communication skillsAbility to acquire an understanding of the general functions of other divisions and their role in assisting with RenewalsBox lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!BENEFITS Box Benefits package includes pension, medical and dental coverage. We have a robust wellness program including 25 days of vacation (plus your birthday off!) and subsidized gym membership. There is such a thing as a free lunch, you can order from a daily menu along with lots of snacks and drinks. EMEA HQ office is located in the impressive White Collar Factory on Old Street; and other European offices in Paris, Munich, Amsterdam, and Warsaw.EQUAL OPPORTUNITYWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.#LI-EMEA#LI-HYBRID

Role: Deskside Support EngineerLocation: LondonAccenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEONaviSite are looking for an experienced Desk Side Support engineer to join our expanding team and work on one of our customer sites based in London.To be considered for this role you should have at least 2 years’ experience in a similar role.Key ResponsibilitiesProvide onsite IT support via Tech Bar (walk-up) and deskside channelsTake ownership of incidents and service requests, ensuring timely resolution in line with SLA targetsTroubleshoot hardware and software issues across: Laptops, desktops (Windows & Mac)Mobile devices and peripherals (monitors, docks, printers)Log and manage all activity in ServiceNow, maintaining accurate and auditable records Act as the onsite escalation point for issues raised by remote Service Desk teamsEscalate complex issues to resolver groups with clear diagnostics and business impactSupport major incidents where required with onsite coordinationDeliver a high-quality Tech Bar experience, focusing on quick resolution and user satisfactionContribute to knowledge base articles and reusable fixes to support continuous improvementSupport the end-to-end device lifecycle, including builds, provisioning, swaps, and refresh Ensure compliance with corporate build, security, and configuration standards Assist users with account access, authentication, and collaboration tools (e.g. M365)Essential Technologies:Knowledge of AD, Azure AD, Intune, Autopilot Managed Engine, Office365, Exchange, Exchange Online, Power automate and SharePoint.Working knowledge of Service Now, Adobe products and DocuSignKnowledge of supporting Windows based and Mac Devices. Knowledge of TCP/IP networking and troubleshooting (IP addressing, DHCP, DNS) is an important asset.What’s in it for youAt Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.Equal Employment Opportunity StatementAccenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.About AccentureAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.SummaryLocation: LondonType: Full time

About Latham & Watkins Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong. About the Role The Technology Support Specialist I is an integral part of Latham’s Technology & Information Services team. This role will be responsible for providing support to the office regarding the resolution of standard desktop, notebook, and remote computing issues, while assisting with, hardware, and customer-related services, as well as handling printers, Multi-Functional Device (MFD) hardware and settings, and Personal Digital Assistant (PDA) support, including configuring, deploying, and troubleshooting. This role will be located in our Londonoffice. Please note that this role is an on-site position. Responsibilities & Qualifications Other key responsibilities include:Setting up PC and notebook computers, as well as printers, to initialise and stabilise their performanceConfiguring, deploying, and delivering mobility offerings, including iPhones, iPads, and other technology devices, while performing regular maintenance on PC equipment, such as computers, notebook computers, printers, and peripherals—and scanning computers for virusesSetting up conference rooms to use technology services (e.g. presentations, network connections, and audio/visual), and performing daily checks of conference rooms to ensure all equipment is working properlyCreating help desk tickets, notifying team members via email when taking an open request and when the request is completedMaintaining an inventory of PC hardware equipment and software programs, and utilising ServiceNow to track loaner equipment for distribution and recoveryWe’d love to hear from you if you:Possess knowledge of standard hardware components and peripheralsDemonstrate knowledge and proficiency in software programs, including Windows 10 and Microsoft OfficeExhibit analytical skills needed to troubleshoot a variety of symptoms, diagnose problems, and test, recommend, and implement solutions to technology problemsAnd have:A high school diploma or equivalent A bachelor’s degree or equivalent in Computer Science or Information Systems, preferablyTechnology support experience with PC hardware/software, preferablyExperience working with remote communications hardware including modems, wireless routers, and network interface cards , preferablyExperience working with notebook computers, preferablyExperience with installations and upgrades, training and technical documentation Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:Health insurance as well as group income protection and life assuranceA pension planWellness programsEmployee discountsAnd more!Additionally, we have a range of programming including Global Affinity Groups, which are open to all. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race, colour, religion, sex, age, national origin, sexual orientation, gender identity, gender expression, marital status, or any other characteristic or condition protected by applicable statute. #EntryLevel#LI-CB1Job SummaryLocation : Location: UK-LondonDepartment: Technology & Information ServicesWork Arrangement: OnsitePosition Type: Full-TimeJob ID: 2026-8292

Reference: 13745Investec – Where Out of the Ordinary HappensAt Investec, we do things differently. We're a leading international bank and wealth manager built on a culture of curiosity, entrepreneurial spirit and human connection. Ideas are heard, ambition is celebrated, and impact is encouraged. As part of a team that challenges convention and strives for outperformance, you'll help shape bold solutions for clients who expect something more than the ordinary.Product Manager – Investec AlternativesInvestec – Where Out of the Ordinary HappensAt Investec, we do things differently. We're a leading international bank and wealth manager built on a culture of curiosity, entrepreneurial spirit and human connection. Ideas are heard, ambition is celebrated, and impact is encouraged. As part of a team that challenges convention and strives for outperformance, you'll help shape bold solutions for clients who expect something more than the ordinary.About the teamInvestec Alternatives sits within Private Markets and Alternatives and is building its off-balance sheet funds and funding capability as a strategic growth priority.The team is focused on developing capital-efficient solutions that meet client needs while drawing on Investec's specialist expertise, deep client relationships and distinctive deal flow. This is an exciting opportunity to join a developing platform with real strategic importance, helping to shape how we build, launch and oversee scalable fund solutions across the business.You'll work closely with the wider Investec Alternatives team, lending desk heads with fund strategies, internal support functions, and external fund service providers including lawyers, placement agents and administrators.What will I be doing?As Product Manager, you'll play an important role in shaping the Investec Alternatives platform, helping to turn market opportunities into well-structured, scalable and operationally robust fund solutions.This is a hands-on role that brings together investment teams, internal stakeholders and external service providers to support effective product development, governance, controls, compliance, operations and investor reporting.You'll be responsible for helping to establish and manage a scalable funds operating platform, using both internal capabilities and external providers across areas such as:Fund administrationAccounting, audit, capital calls, distributions and waterfall calculationsInvestor communication and reportingBack and middle office capabilitiesCustodian arrangementsCash management, bank accounts and hedgingValuation policies and methodologiesYou'll also support the development of bank-wide policies to clarify ownership, controls and reporting, while maintaining operational documentation for investor due diligence and regulatory requirements.A key part of the role will be supporting compliance, performance and risk management across the fund platform. This will include monitoring fund KRIs, setting and reporting on fund KPIs with the relevant business unit, assessing legal, tax and regulatory requirements, documenting risk processes and compliance monitoring, and helping to oversee Investec's fund-related legal and regulatory obligations.You'll also support new fund establishment by helping to evaluate commercial rationale and potential, assess external fundraising feasibility, determine appropriate fund structures, test fit with infrastructure and risk appetite, assess key regulatory implications including AIFMD, identify operational and compliance risks, and support launch execution with the relevant business units.What do I need to bring?We're looking for someone with relevant experience in funds, investment management or institutional client environments, with the ability to learn quickly and apply sound judgement in a developing business area.You'll need strong financial and commercial acumen, including the ability to build business cases, assess product economics and understand the commercial rationale behind new fund concepts. You'll also bring curiosity and market awareness, with the confidence to identify opportunities, challenge assumptions and understand the needs of external investors.Strong communication skills will be important, as you'll need to distil complex information, support clear decision-making and build trusted relationships across a broad stakeholder group.Previous experience working in a fund administrator, product function or investment management environment would be highly valuable. A qualified accountancy background would also be helpful, but is not essential.I am good at:Building relationships and trust across multiple stakeholder groupsNavigating complexity and bringing structure to developing areasApplying commercial judgement to new opportunitiesTurning ideas into practical, scalable and well-governed solutionsWorking with internal teams and external providers to deliver outcomesCommunicating clearly and distilling complex informationMaintaining momentum and ownership in a hands-on roleThinking critically about controls, governance, risk and complianceOperating with resilience, adaptability and high standardsActing with integrity and embracing the principles of Consumer Duty and treating customers fairlyApplying regulatory knowledge appropriately to the roleWhat's in it for me?At Investec, you'll be empowered to bring your authentic self, contribute new ideas, and grow alongside colleagues who share your drive for excellence. You will be part of a collaborative and creative culture where we encourage and are committed to sustainability across our global business. You will share in our purpose of creating enduring worth and together, we'll achieve things tomorrow that hardly seem possible today.As part of our collaborative and agile culture, our working week is four days in the office and one day remote. We believe that being together enables us to live our values and support our clients and communities in an extraordinary way.Investec offers a range of wellbeing benefits to make our people feel healthier, balanced and more fulfilled in their lives inside and outside of work.Embedded in our culture is a sense of belonging and inclusion. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation. We believe that innovation thrives when everyone feels respected, included, and empowered to contribute.We actively seek out diverse talent and foster an inclusive environment, encouraging applications from people of all backgrounds and experiences. Here, you'll find networks, benefits, and development opportunities designed to support your career journey, wherever it may leadAs part of our collaborative & agile culture, our working week is 4 days in the office and one day remote. We believe that being together enables us to live our values and support our clients and communities in an extraordinary way.Investec offers a range of wellbeing benefits to make our people feel healthier, balanced and more fulfilled in their lives inside and outside of work. You can find a list of our benefits hereEmbedded in our culture is a sense of belonging and inclusion. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation. We believe that innovation thrives when everyone feels respected, included, and empowered to contribute.We actively seek out diverse talent and foster an inclusive environment, encouraging applications from people of all backgrounds and experiences. Here, you'll find networks, benefits, and development opportunities designed to support your career journey, wherever it may lead.If this role excites you but you don't meet every requirement, we'd still love to hear from you. Your unique perspective and experience could be exactly what we are looking for. Get in touch!At Investec, we're deeply invested in our clients, our colleagues, and our communities. It's more than a mindset; it's how we show up every day.Be part of something Out of the Ordinary.Recite MeWe commit to ensure that everyone is fairly assessed during our recruitment process. To assist candidates in completing their application form, Recite Me assistive technology is available on our Careers pages. This can be accessed by clicking on the ‘Accessibility Options' link at the top of the page.The Recite Me tool includes a screen reader, styling and customisation options, a series of reading aids, a translator and more.If you have any form of disability or neurodivergent need and require further assistance in completing your application, please contact the Careers team at [email protected] who will be happy to assist. Location:London - 30 Gresham Street Department:Funds(IBP) Division:IBP Funds Employment Type:Full time Salary:Competitive

Looking for a role that will have a meaningful impact on the strategic underwriting decisions our business makes?The Deskside Operations Analyst is responsible for specialised information technology areas performing operational, analytical, and/or technical support functions to maintain and improve the end users experience.This role would suit a candidate looking to build upon their IT support experience or to take the next step from a Service Desk or Junior IT Support position into a hands-on Deskside Support role.What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.Join us and play your part in something special!The opportunity:The Deskside Support Analyst is responsible for providing priority support for escalated end user issues as part of a team of Deskside Analysts. Your role will be to help onsite but also support the wider offices with deskside needs. Your main focus will be on triage of escalated support requests and supporting users in person at the tech bar. This role plays a key role in improving end user productivity. What you’ll be doing:Providing Hands and Eyes Support (assistance to network, voice, collaboration teams as required).Provide priority support for escalated user issues.Participate in projects within the team and with other IT Teams within the organisation.Supporting the business, contacting the end users encountering challenges for troubleshooting and root cause analysis for accurate assignment and timely resolution.Participating in an On-Call rotation within the wider team to ensure a strong, robust service is provided to the business.Complete Install, Move, Add, Change activity via a ServiceNow Service Requests.Diagnose and resolve end user network, VPN, Wi-Fi, and LAN access problems and be responsible for the escalation.Coordinating SOHO Kit configuration/shipment for existing employees and new starters.Understand principles and practices of ITIL standards.Providing conference room equipment support and upkeep.Provide support for all office hardware – laptops, thin clients, peripherals, printers, etc.Perform PC maintenance, repair, analysis, and testing.Assists in creating documentation for self-service end-user support knowledge base and for team members as an internal knowledge base and best practice sharing.Support the end user experience by being an ambassador of our environment and enabling them to use the technology.Liaising with Vendors relating to Incidents and service requests reported by users.Utilising ServiceNow platform for triage of End User Support ticketsOur must-haves:Solid experience in supporting end users in a larger organization.Experience troubleshooting and resolving WAN/LAN print related issues.Experience in supporting Microsoft Managed Desktop - LaptopsExperience with Service NOW and JIRA for tracking of issues and projectsExperience in Microsoft Office (2016, 2019, 2021, or O365)Experience with Cisco WebEx technology and experience in AV conference rooms technology.Solid understanding of MacOS, Windows OS and MS Office products.Strong oral and written communication skills.Superb communication and customer service skillsUnderstanding of desktop virtualization technologies and tools, this will be advantageous, although not a necessity.Experience with TCP/IP and IP addressing.Experience with O365/M365 endpoint management and Intune.Up to 20% travel required.Who we are:Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.We’re all about people | We win together | We strive for better | We enjoy the everyday | We think furtherWhat’s in it for you?A great starting salary plus annual bonus & strong benefits package…25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leaveFantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offerThere are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!Are you ready to play your part?Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at rec@markel.com or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.#LI-Hybrid #PlayYourPartUKSummaryLocation: London - UKType: Full time

Do you enjoy solving complex pricing problems at the intersection of derivatives, funding, and risk? In this role, you will help shape how collateralised derivatives are priced and risk-managed, working closely with trading, sales, structuring, and risk partners. You will build deep expertise in collateral, discounting, and documentation-driven pricing. You will join a collaborative desk where your analytical skills and judgement will be valued. You will also have opportunities to improve tools and infrastructure that are used across the business.Job Summary:As an Associate in the Differential Discounting Trading Desk within Collateral Management, you will price client derivatives under collateral agreements and manage valuation and economic risks driven by collateral and discounting. You will work with partners across rates and other markets businesses, as well as support and control functions, to optimise outcomes and uphold strong risk and control practices. You will contribute to the development of pricing tools and to governance around discounting infrastructure and methodology changes. You will combine quantitative thinking with clear communication to support client engagement and internal decision-making.Job responsibilitiesPrice client derivatives under Credit Support Annex documentationStructure and negotiate new or amended collateral agreements, including direct client engagementDevelop and maintain pricing tools and analytics to support the desk and partner teamsAnalyse portfolio exposures to identify valuation drivers, risks, and optimisation opportunitiesExecute hedging activity to manage discounting and funding-related risksLead infrastructure governance activities to improve efficiency, transparency, and controlDrive delivery of discounting framework changes by coordinating across stakeholders and support teamsProduce clear analyses and recommendations to support risk, business, and client discussionsRequired qualifications, capabilities, and skillsDemonstrated experience pricing fixed income derivativesProven technical and quantitative capability, including advanced Excel and data manipulation skillsWorking knowledge of collateralised derivatives and the practical impact of documentation on pricing and riskStrong understanding of funding and rates market concepts, or clear evidence of rapidly building this expertiseAbility to exercise sound judgement, prioritise effectively, and deliver under time constraintsClear written and verbal communication skills, including the ability to present views and explain driversCollaborative approach and ability to work effectively across functions and stakeholdersPreferred qualifications, capabilities, and skillsExperience structuring, negotiating, or advising on collateral terms within derivatives documentationExperience building or supporting pricing libraries, analytics, or workflow tools used by front office teamsFamiliarity with valuation adjustments and the drivers of collateral-related economicsExperience contributing to change agendas involving methodology, infrastructure, or control enhancementsAbility to lead workstreams or small project teams through delivery in a matrix environmentThis role encompasses the performance of UK regulated activity. The successful candidate will therefore be subject to meeting UK regulatory requirements in the assessment of fitness, propriety, knowledge and competence as assessed by the Firm and, where appropriate, approval by the UK Financial Conduct Authority and/or the Prudential Regulation Authority to carry out such activities.J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Full timePosting Date: 2026-07-27

London, United KingdomTechnical Operations /Full-time /On-siteA World-Changing CompanyPalantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.The RoleWe've been doing a lot of thinking as a team, and what we've landed on is that this person needs to be someone who takes ownership. Real ownership. Not just "I'll close the ticket", but "I'm going to make sure this never happens again" type of ownership. That's the kind of person we're looking for, and frankly, that's the kind of person who's going to thrive here at Palantir.As an IT Support Engineer, you take real pride of our internal ecosystem, from individual workstations to conference rooms to the systems employees rely on every day. You're the person people turn to when something isn't working, whether they're at their desk, travelling, or preparing for an important meeting.You're thorough when it comes to troubleshooting. You don't just close the ticket, you make sure the underlying issue is actually resolved. When something keeps coming back, you dig into why and strive to look for a permanent fix. You're proactive by nature and complacency isn't something you settle for, and it’s not something we settle for either. You're constantly looking for ways to eliminate friction, automate the mundane, and elevate the bar for TechOps.People feel comfortable coming to you with problems because you're approachable and follow through. You're familiar with the needs of executives and senior staff, and you check in proactively when you know something critical is on the horizon like a board meeting, an earnings call, an internal conference or a big reveal rather than taking a back seat.What sets you apart is how much you care about the growth of the people around you. When you work through a tough ticket with a colleague, you make it a teaching moment. When you solve something new, you document it and share it because the goal isn't just to fix the problem in front of you, it's to make the whole team more capable. You firmly believe that good support scales when knowledge is shared freely, and you lead by example on that.Core ResponsibilitiesExecutive & VIP SupportDeliver white-glove IT support to executives and VIP users, developing a deep familiarity with their workflows and technology preferences.Proactively reach out during critical patching windows, major rollouts, and high-visibility events to ensure zero disruption.Support executive travel and on-site needs, including internal conferences and off-site engagements.Environment Ownership & Office HealthHave an intimate understanding of all office hardware. If something is broken, aging, or suboptimal, you are the one who notices and acts.Proactively replace ageing hardware and maintain core VTC (Video Teleconferencing) equipment; identify issues early and never kick the can down the road.Manage the printer fleet end-to-end, including setup, maintenance, and troubleshooting.Maintain FOB office environments to ensure they are always in excellent working order.Incident Management & Root Cause AnalysisInitiate tracking of potential business blocking issues and partner with engineering teams to drive to full resolution.Go beyond the quick fix — conduct thorough root cause analysis and implement solutions that prevent recurrence.Apply a proactive troubleshooting mindset to identify systemic issues before they affect users at scale.Systems Administration & AutomationInstall, configure, and maintain Windows and Mac workstations across the organisation.Implementation of process automations that reduce friction and increase team efficiency.Administer and maintain O365 Groups, distribution lists, calendar permissions, and Auto-Reply configurations.Troubleshoot and resolve networking and connectivity issues with a solutions-first approach.Vendor & Product ExpertiseServe as a key stakeholder in the evaluation of new vendors, tools, and products. Looped in early to validate, test, and become a certified SME before any company-wide rollout.Maintain up-to-date knowledge of emerging technologies relevant to the enterprise environment.Customer Experience & RelationshipsCreate clear, empowering how-to guides that help employees solve common issues independently.Build and maintain strong working relationships with key business stakeholders across departments.Mentor and support IT Support Specialists, providing guidance, knowledge-sharing, and a steady hand when things get complex.What We ValueFamiliarity with AV systems, Video Conferencing infrastructure, and executive-level support protocols.A proactive, ownership-driven mindset. You spot problems before users do and act without being asked.Strong communication skills and an innate ability to build trust with people at all levels of an organisation.Experience mentoring junior team members.Comfort with automation concepts and a drive to eliminate repetitive manual work.Logical, methodical approach to troubleshooting with a deep commitment to root cause resolution.Professionalism, adaptability, and the ability to thrive under pressure and constant shifting priorities.What We Require4+ years of experience in desktop or help desk support in a fast-paced environment.Willingness to participate in an on-call rotation and ability to travel up to 30% of the time.Deep knowledge of Windows and macOS operating environments and common networking fundamentals.Hands-on industry experience with LLMs and AI agents, with a deep passion for applying cutting-edge AI technologies to transform IT Support workflows and drive operational excellence.Hands-on experience with Active Directory, Exchange, and O365 administration, including Groups, distribution lists, and licensing.Life at PalantirWe want every Palantirian to achieve their best outcomes, that’s why we celebrate individuals’ strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.In keeping consistent with Palantir’s values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the city and or country in which you are employed. If the posting is specified as Onsite, you are required to work from an office.If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help.Please note that you will never be asked to submit a payment or share financial information to participate in our interview process. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the individual and consider reporting them to the relevant authorities, such as the US FBI Internet Crime Complaint Center (IC3).

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.What's the opportunity? Principal Engineers at Fin have the opportunity to lead the definition and execution of key strategic initiatives.You will work autonomously and be accountable for strategic execution in part of the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Group Engineering Managers on technical strategy and leadership.Learn more about our engineering culture at intercom.engineeringWhat will I be doing? As an experienced engineer you will:Have a mastery of domain knowledge and work as a leader within the R&D org to drive key strategic projects.Provide assessments of project progress, risks and challenges to engineering leadership to help guide resource allocation and prioritisation.Contribute to our technical architecture as we grow. We scale to service requests from all our customers’ customers. We’re growing and so are they.Care about agility as much you care for scalability and availability. Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight.Contribute to all phases of software development including ideation, prototyping, design and implementation. This role has a mix of both hands-on development as well as lead/architecture work.Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.Play an active role in hiring, mentoring and career development of other engineersRaise the bar for technical standards, performance, reliability, and operational excellenceWhat skills do I need? Ideally, you’ve built an exciting SaaS product in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you’ve createdSignificant, demonstrated impact that your work has had on the product and/or the teamsDeep knowledge of a high-level programming language (for example, Ruby, Python, Perl etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)You will have experience with Distributed systems2+ years of experience as the primary technical leader for a teamExperience collaborating directly with technical leaders, product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams and have a strong sense of product strategy.Benefits We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! Competitive salary and equity in a fast-growing start-upWe serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchenRegular compensation reviews - we reward great work!Pension scheme & match up to 4%Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependentsFlexible paid time off policyPaid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved onesMacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job donePolicies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Multiverse is the upskilling platform for AI and Tech adoption.We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn.But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.Join Multiverse and power our mission to equip the workforce to win in the AI era.The RoleMultiverse is the UK's largest apprenticeship provider and its first EdTech unicorn. The current state of AI presents a huge opportunity to reshape the future of education and workforce development. Multiverse is in a uniquely strong position to do that, and getting it right has implications beyond the company: for the UK tech sector and the broader economy.The AI Transformation team exists to make that real, starting with Multiverse itself. This is not a team that bolts AI onto the edges of the business or ships a handful of internal productivity tools. The mandate is bigger: to rebuild how the company actually works, function by function, and to establish the engineering practices that make Multiverse an AI-first company from the core out.That work matters twice over. Get it right inside Multiverse and we move faster, serve learners better, and operate at a level few organisations can match. But Multiverse also exists to build the workforce that every other company is reaching for. The way we transform ourselves becomes the standard we set for everyone else. You are not just changing one company, you are building the blueprint others will follow.The team is one small, focused squad, accountable for outcomes end to end. You work closely with the wider engineering org building Multiverse's customer-facing product, and alongside the teams whose work you are helping to reinvent. The structure is flat and fast. No shared queues, no bureaucratic overhead between having an idea and shipping it.Whilst we are building something entirely new, Multiverse has an established product, existing infrastructure, and engineering teams in London and Berlin. You need to be as comfortable integrating existing systems and working across team boundaries as you are building new ones from scratch.What You Will DoOwn the architecture of our internal agentic operating system. The team's work spans the full surface of how Multiverse operates. You own the technical architecture of our agentic operating system: the agent orchestration, context strategy, tool integrations, evaluation framework, and production operation. Your design decisions shape what is possible for human and AI teams at MultiverseShip production AI agent systems. This is a building role. You write code, review code, and own the quality of what goes to production. You will personally build and deliver significant agent systems. On a squad this size, nobody leads from a whiteboard.Design multi-agent coordination. Task decomposition across agents, handoff protocols, shared state management, orchestration logic. You know the difference between agents that genuinely coordinate and agents that run sequentially and hope for the best. You design the patterns that make multi-agent systems reliable.Build the evaluation and quality infrastructure. Automated eval pipelines, human-in-the-loop review systems, regression testing for prompt changes, domain-specific quality metrics. You treat evaluation as a first-class engineering concern and build the systems that make it possible at scale.Drive cost engineering. Token economics, caching strategies, model routing, prompt optimisation. The cost profile of production AI systems requires active engineering attention, and you build the cost awareness and tooling into the architecture rather than bolting it on later.Build the integration layer that makes existing Multiverse systems agent-accessible. APIs, MCPs, shared data contracts, and the tooling that connects agents to the platform, content systems, and the tools the company runs on. This means building real working relationships with engineering teams across London and designing interfaces that serve both sides well.Set the standard. You define patterns for prompt management, retrieval, guardrails, and testing that the wider team and eventually the whole organisation adopts — and that, in time, shape how the companies who learn from Multiverse do this too. You do this through code, documentation, and architectural decisions, not through mandates.Mentor the team. Code review, architectural guidance, pairing on the hardest problems. You are not a line manager, but your technical leadership directly shapes the growth of the engineers around you.What We Are Looking ForProduction AI Agent EngineeringYou have shipped multi-agent systems or complex AI products to real users. You understand the engineering challenges that make agent systems a distinct discipline:Context management. Designing what enters the context window and what stays out. Retrieval strategies, chunking, conversation memory, summarisation, and the cost/quality trade-offs of each. You have made these decisions in production and seen the consequences.Model selection and routing. Choosing the right model for each task based on capability, latency, cost, and reliability. Building routing logic that matches work to the appropriate model rather than defaulting to one.Cost engineering. Token economics, caching, prompt optimisation, batching. You know the difference between a prototype that works and a production system that works at sustainable cost. You have built systems where cost was an engineering constraint, not someone else's problem.Tool use and agent augmentation. Designing what capabilities agents can reach: tool descriptions that models use reliably, failure handling, MCPs or equivalent interfaces. You understand that the quality of the tool layer determines whether agents are useful or fragile.Multi-agent coordination. Task decomposition across agents, handoff protocols, shared state, orchestration logic. You have built systems where multiple agents work together within a product domain and understand the architectural patterns that make coordination reliable.Evaluation and quality. Building eval frameworks for AI output: accuracy, helpfulness, safety, domain-specific criteria. Automated pipelines and human-in-the-loop review. You would not ship an agent system without a quality baseline.Product Thinking and Entrepreneurial InstinctOn a small squad there is no gap between product thinking and engineering. You own the problem from user need to production system. You can sit with the people whose work you are transforming, understand their workflow, identify the highest-value intervention, and build it without waiting for a product manager to write a spec.You have either built something yourself (a product, a startup, a project with real users) or operated with that founder mindset inside a larger organisation. You understand that speed matters and that shipping something useful beats polishing something theoretical.AI-Native EngineeringYou build with Claude Code daily. You set context and constraints before generating code. You review AI output critically. You augment the tool with skills, system prompts, and domain context to make it effective. This is how the team works, and you help define what good looks like.Full-Stack DeliveryYou work across the stack: LLM integration, backend services, data pipelines, and enough frontend to ship end to end. The boundaries between these layers dissolve in agent systems, and so should your willingness to work across them.CommunicationYou can explain technical strategy to a CPO, walk a product manager through a cost trade-off, and give direct feedback in code review. You represent the team's technical approach in cross-functional forums with product, design, learning design, compliance, and other engineering teams. You document decisions, not just code.What Would Set You ApartExperience in EdTech, regulated content, or domains where AI output quality has compliance or accreditation implicationsBackground as a founding engineer or technical co-founderPublished thinking or external contributions in AI engineering (talks, writing, open source)Experience designing platform layers that other teams build onPractical experience with MCP (Model Context Protocol) or equivalent agent integration standardsWhat We Are Not Looking ForPure ML research without production engineering experience. We need buildersNarrow specialism. This team works across the full stack of an AI product. If you only do infrastructure, or only do model training, or only do frontend, this is the wrong fitPeople who need a detailed spec, a sprint plan, and a standup before they can write a line of code. We ship fast and iterateCandidates whose experience is limited to wrapping LLM APIs in thin application layers. We need depth in agent architecture, context strategy, tool design, and multi-agent coordinationEngineers who optimise for technical elegance over user outcomes. The architecture serves the productBenefitsTime off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per yearHealth & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health supportHybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a monthWork-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per yearSpace to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked! Our Commitment to Diversity, Equity and InclusionWe’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.Our Commitment to SafeguardingMultiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings.Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.LocationLondonEmployment TypeFull timeLocation TypeHybridDepartmentEngineering

Senior IT Trainer \n Passionate about AI, learning and innovation? Our prestigious US law firm client is looking for a tech-forward Senior IT Trainer to transform how its London office and global teams develop, collaborate and embrace the latest AI-powered tools. \n What’s On Offer: \n\n • Salary to £90,000 + exceptional employee benefits\n, • 30 days annual leave + bank holidays\n, • Sought-after City location\n, • St Paul’s / Blackfriars / City Thameslink\n\n Senior IT Trainer – What You’ll Be Doing: \n\n • Deliver engaging instructor-led and virtual training programmes for global audiences, including new hire onboarding, skills training and tailored departmental sessions\n, • Design innovative e-learning content and learning resources using tools such as Adobe Captivate and Camtasia\n, • Champion the adoption of AI tools, including ChatGPT, Harvey and Copilot, creating practical learning resources and identifying opportunities to improve efficiency through AI\n, • Partner with project teams to support the successful rollout of new technologies, ensuring user-focused training and seamless adoption across the firm\n, • Assess learning needs, analyse Help Desk trends and user feedback, and continuously enhance training programmes to improve user confidence and reduce support requests\n, • Build awareness of IT Learning & Development services across the firm, promoting a culture of continuous learning and technology adoption\n, • Provide one-to-one coaching and ongoing support to colleagues, helping them maximise the value of the firm's technology and AI solutions\n\n Senior IT Trainer – What We’re Looking For: \n\n • 5+ years’ experience in a similar / IT Trainer role within a law firm\n, • Ability to quickly learn, master and deliver training on new technologies and enterprise applications (legal technology experience such as iManage, Intapp or Litera is advantageous)\n, • Experience using AI tools, such as ChatGPT, Harvey or Copilot, to create engaging learning content and improve training delivery\n, • Expertise in adult learning principles, with the ability to simplify complex technical concepts into engaging, user-friendly training\n

Security Analyst - ISO27001, Cyber Essentials, Cysa+, Mimecast, Microsoft Defender \n One of our most ambitious and rapidly growing law firm clients are actively looking to take on a new Security Analyst (ISO27001, Cyber Essentials, Cysa+, Mimecast, Microsoft Defender) on a permanent basis. This role will work close with the Security Manager. The firm have grown by 300% in the last 5 years and have further plans to stimulate growth. \n This role will be best suited for someone with 2-3 years experience looking to bring knowledge and confidence to the team, to be considered for this Security Analyst (ISO27001, Cyber Essentials, Cysa+, Mimecast, Microsoft Defender) it's expected you have that alongside: \n\n • Relevant Security qualifications (Cysa+ or others)\n, • Knowledge of best security frameworks and standards (ISO27001, Cyber Essentials etc.)\n, • Ideal but not required law firm experience\n\n Key Responsibilities \n\n • Maintain the operational configuration of all in-place security solutions in line with established baselines.\n, • Monitor security tools and services to ensure they are operating effectively and appropriately.\n, • Review logs and reports from security tools, workstations, servers and network devices, interpret activity, and help drive appropriate remediation actions.\n, • Support investigations into suspicious or problematic activity and assist with incident response as required.\n, • Contribute to vulnerability assessments, penetration testing activities and security audits.\n, • Provide support and guidance to end users and act as an escalation point for the Service Desk on security tools, best practice, and firm policies and procedures.\n, • Complete client and supplier security surveys as required, ensuring records and supporting documentation are kept accurate and up to date.\n\n

Business Analyst - Support and Implementations \n Location: Raynes Park, LondonWorking Pattern: Hybrid Working (following training, colleagues can work predominantly from home with an expectation to attend the office approximately once per month)Team: Product Delivery, Reed IT \n \n About Reed \n Reed is the UK's largest family-run recruitment business, founded on the belief that work should improve lives. We have been helping people and businesses succeed for over 60 years and continue to invest heavily in technology, innovation and our people. \n When you join Reed, you're joining a business that genuinely values career progression, wellbeing, flexibility and personal development. Our culture is built on trust, collaboration and making a positive difference. \n \n The Opportunity \n We are looking for a Product Support Business Analyst to join our Product Delivery team and play a key role in supporting and enhancing our CRM platforms. \n \n This is a fantastic opportunity for a naturally curious problem-solver who enjoys investigating complex issues, working closely with stakeholders and delivering improvements that have a real impact on users across the business. \n \n You'll act as an escalation point for our Service Desk, taking ownership of complex system issues, identifying root causes and working with development and product teams to deliver effective solutions. You'll also help drive continuous improvement by gathering user feedback, delivering training and supporting the implementation of new functionality. \n \n Key Responsibilities \n\n • Act as an escalation point for complex XMS/X3 queries raised by users and the Service Desk.\n, • Investigate issues thoroughly, identify root causes and provide detailed analysis and recommendations.\n, • Create reproducible test cases and work with development teams to resolve system issues.\n, • Deliver training and support to users across the business through workshops, user guides and training videos.\n, • Support the implementation and adoption of new product functionality.\n, • Continuously gather and analyse user feedback to improve the user experience.\n, • Partner with Product Designers, Business Analysts and Development teams to share insights and influence future enhancements.\n, • Communicate system updates, improvements and changes clearly to stakeholders.\n, • Manage and support product improvement initiatives and client-specific re-implementation projects.\n, • \n Work collaboratively across Reed IT and wider business teams to ensure timely resolution of issues and delivery of solutions \n\n \n About You \n We're looking for someone who: \n\n • Has strong analytical and problem-solving skills.\n, • Enjoys investigating complex issues and finding practical solutions.\n, • Can build strong relationships with a variety of stakeholders.\n, • Is an excellent communicator, capable of explaining technical information to non-technical audiences.\n, • Has strong organisational skills and can effectively prioritise competing demands.\n, • Takes a proactive approach to continuous improvement.\n, • Thrives in a collaborative, team-focused environment.\n, • \n Demonstrates resilience, creativity and a results-driven mindset \n\n \n Why Join Reed? \n At Reed, we recognise that our people are our greatest strength. In return, we offer: \n\n • Hybrid working with flexibility around where you work.\n, • A modern office based in Raynes Park, London.\n, • Industry-leading learning and development opportunities.\n, • Clear career progression pathways across the Reed Group.\n, • Generous holiday allowance with opportunities to buy additional leave.\n, • Pension scheme.\n, • Life assurance.\n, • Employee assistance programme and wellbeing support.\n, • Discounts and rewards through our employee benefits platform.\n, • The opportunity to work for a values-led organisation that genuinely invests in its people.\n\n \n Join Reed and help shape the future of our technology platforms, delivering solutions that support colleagues, clients and candidates across the business.

Service Desk Team Leader \n Up to £50,000 per annum + benefits \n London (Farringdon/Chancery Lane) \n Hybrid (3 Days Office / 2 Days Home) \n \n We're looking for a hands-on Service Desk Team Leader to join a growing MSP, leading and developing a team of Service Desk Engineers while remaining close to the technology and supporting escalations when required. \n \n Working alongside the Service Desk Manager and another Team Leader, you'll help drive service performance, mentor engineers and ensure customers receive an exceptional support experience. \n \n Key Responsibilities \n\n • \n Lead, coach and develop a team of 1st and 2nd Line Engineers \n • \n Act as an escalation point for technical issues \n • \n Manage ticket queues and ensure SLA targets are met \n • \n Conduct 1-2-1s, performance reviews and coaching sessions \n • \n Allocate workloads and coordinate engineer activity \n • \n Drive service improvements and best practice \n • \n Support incident management and customer escalations \n • \n Remain hands-on and assist the team when needed \n\n \n About You \n\n • \n Previous experience leading or mentoring IT support teams \n • \n Strong background in Service Desk or IT Support environments \n • \n Excellent customer service and stakeholder management skills \n • \n Comfortable working in a fast-paced MSP environment \n • \n Strong organisational and problem-solving skills \n • \n Knowledge of ITIL principles and service management processes \n\n \n If this position sounds like it might be of interest, please feel free to get in touch via email

Your new companyWe work with a diverse range of organisations across London to deliver exceptional facilities support. Our clients include public sector bodies, where you'll help maintain vital services for communities, and private sector businesses, ensuring smooth operations in fast-paced corporate environments. Whatever your preference, we have opportunities that suit your skills and allow you to make a real difference in well-managed, professional settings. Your new role \n\n • Building Maintenance & Checks\n, • Conduct daily building walk-throughs to identify hazards or maintenance needs.\n, • Perform minor repairs (e.g., door handles, light bulbs, furniture adjustments).\n, • Support planned preventative maintenance (PPM) schedules.\n, • Report major faults to the Facilities Manager and log them in the system.\n, • Room & Event Setup\n, • Arrange furniture layouts for meetings, training sessions, and events.\n, • Test and set up AV/IT equipment before use.\n, • Ensure rooms are clean, stocked, and ready for use.\n, • Post & Deliveries\n, • Sort and distribute incoming mail and parcels.\n, • Prepare outgoing mail and liaise with couriers for collections.\n, • Maintain accurate delivery logs.\n, • Inventory & Supplies\n, • Monitor and replenish office consumables (stationery, kitchen supplies).\n, • Track stock levels and place timely orders.\n, • Maintain storerooms in an organised manner.\n, • Contractor Liaison\n, • Escort contractors on-site and ensure compliance with health and safety.\n, • Check permits to work and verify insurance documentation.\n, • Monitor contractor performance and report issues.\n, • Health & Safety\n, • Act as Fire Warden and assist during evacuations.\n, • Conduct weekly fire alarm tests and emergency lighting checks.\n, • Carry out water temperature checks for legionella control.\n, • Ensure first aid kits are stocked and accessible.\n, • Administrative Support\n, • Log and track helpdesk tickets to resolution.\n, • Update facilities management systems (e.g., CAFM).\n, • Assist with compliance documentation for audits (ISO, H&S).\n, • Customer Service\n, • Greet visitors and provide directions or assistance.\n, • Respond promptly to staff queries and escalate when needed.\n, • Maintain a professional and helpful demeanour at all times.\n, • Additional Duties\n, • Support office moves and desk relocations.\n, • Assist with sustainability initiatives (e.g., recycling programs).\n, • Participate in emergency drills and business continuity planning.\n\n What you'll need to succeed \n\n • Experience: Previous experience in facilities, maintenance, or customer service is advantageous.\n, • Certifications (Desirable):\n, • First Aid at Work\n, • Fire Warden Training\n, • Health & Safety (e.g., IOSH Working Safely)\n, • Background Checks: May be required for roles in schools or with vulnerable groups\n\n What you'll get in return \n\n • Job role in the heart of London\n, • London weighting salary\n, • Employee benefits\n, • Extensive training courses\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The RoleWe’re looking for a Programmatic Manager to lead the strategy, performance, and client relationships across a portfolio of programmatic and display accounts. You’ll bring deep expertise across programmatic platforms (DV360, The Trade Desk, Amazon DSP, etc.), combined with strong strategic thinking to deliver measurable growth for clients, while also managing and developing junior team members.You’ll work across a diverse range of clients - from fast-growing challenger brands to established enterprise businesses - building tailored programmatic strategies, driving innovation in audience targeting and automation, and ensuring campaigns consistently deliver against performance goals.This is a great opportunity for someone who enjoys owning programmatic strategy end-to-end, driving account growth, and using data-led insights, testing frameworks, and automation to scale performance.Key ResponsibilitiesClient Leadership Build strong, trusted relationships with senior client stakeholders and lead client communications Clearly articulate programmatic performance, insights, and strategic recommendations in a confident and engaging way Provide proactive updates on campaign performance, risks, and growth opportunities Develop a deep understanding of client business objectives, audiences, competitors, and commercial priorities Act as the key escalation point for programmatic performance and strategy within accounts Programmatic Strategy & Campaign Management Own the strategy, setup, and optimisation of programmatic campaigns across platforms such as DV360, The Trade Desk, Amazon DSP, and other DSPs Ensure campaigns are built and managed to best practice standards (audience segmentation, bidding strategies, trafficking, tracking, and creative setup) Develop structured testing roadmaps to continuously improve targeting, efficiency, and performance outcomes Analyse campaign performance data and translate insights into clear, actionable recommendations Manage budgets and forecasts to ensure campaigns meet or exceed client KPIs (CPA, ROAS, reach, engagement, etc.) Stay ahead of platform updates, automation developments, and wider programmatic and digital media trends Ensure QA processes are followed across all programmatic activity Driving Growth Identify and deliver opportunities to grow client accounts through increased budgets, expanded channels, or new programmatic solutions Contribute programmatic strategy and insight to new business pitches Support development of innovative tools, data solutions, and automation approaches to improve efficiency and performance Proactively identify commercial opportunities across existing accounts and act on them Lead programmatic strategy for smaller new business opportunities and support senior team members on larger pitches Team Leadership Mentor and support junior team members in their programmatic development Provide clear feedback and guidance on campaign builds, optimisation, trafficking, and strategy Ensure effective prioritisation and delegation of workload across shared accounts Oversee quality of work delivered by junior team members Share learnings, insights, and best practices across the wider team Support development of team capability through training, knowledge sharing, and process improvement What We’re Looking For Strong experience managing programmatic campaigns across major DSPs (DV360, The Trade Desk, Amazon DSP, etc.) Proven ability to lead programmatic strategy and deliver performance growth Strong analytical mindset with excellent optimisation and problem-solving skills Confident client leadership and communication skills Experience managing or mentoring junior team members Strong understanding of audience strategy, bidding models, and campaign structuring Commercial awareness with a focus on account growth Interest in automation, AI, and the evolving programmatic landscape Why Join Us Work across a diverse portfolio of programmatic clients and industries Lead strategic, high-impact programmatic accounts across multiple DSPs Play a key role in shaping client growth and programmatic innovation Be part of a collaborative, high-performance digital media team Opportunity to influence wider agency programmatic proposition and automation strategy Our PackageSalaryWe benchmark salaries against the industry to remain highly competitive. Salaries are regularly reviewed and progress alongside your development. Performance-related bonuses are also available.BenefitsA flexible, credit-based benefits package including healthcare, pension contributions, gym memberships, and more.PoliciesForward-thinking policies designed to support a high-performance and balanced working culture.Learning & DevelopmentDedicated in-house L&D support with structured development reviews every six months, plus ongoing career support to help you progress.What to Do NextIf this sounds like the right next step, apply now - we’d love to hear from you.Full-Time

About usWe love pets - which is why we’re on a mission to make the world a better place for pets and their parents. We offer pet insurance policies with generous pet health benefits that are designed with their needs in mind. We’ve helped half a million pets stay happy and healthy since 2017 - and many more customers throughout the world are joining us every day. Our company is respectful, fun-loving and passionate about pets and their wellbeing. Throughout our business you'll meet people who think differently, aim for impact, and love to try new things. Want to join our pack? Join us. Love every moment. Love ManyPets.About the OpportunityThis is an exciting opportunity to join our wider Underwriting team, as our new Market Pricing Manager, you’ll be a key figure in driving the evolution and growth of ManyPets, you’ll support and innovate processes across our UK Pet insurance book.In this role you’ll use your deep expertise in market pricing and pricing optimisation to support our Pricing strategy by monitoring and analysing market trends and making the best of your unique skill set across market pricing, and loss ratio analysis to deliver actionable insight to the business.You’ll be at the heart of the Underwriting team, reporting to our Head of Pricing and building strong relationships in Underwriting, Actuarial, Finance and Marketing teams.Your FocusWork closely with our Head of Pricing to deliver pricing strategy, deputising where needed.Lead the development and refinement of pricing strategy in collaboration with the Head of Pricing, providing leadership and guidance to the pricing team.Own market pricing activities including development of our demand, elasticity, and market pricing models and own and develop our pricing optimisation framework.Providing inputs into the management and development of our lifetime value modelling and multi-year price optimisation models and strategic approach.Monitor market trends and extract insight on competitor benchmarking to make rate recommendations.Build a strong relationship with marketing and keep the business informed of our competitive position and conversion performance in our trading meetings.Support the Head of Pricing as needed to act as pricing representative in trading meetings to put forth pricing viewpoints on trading performance and upcoming changes.You’ll communicate results effectively to realise business gains from valuable insight and present rate recommendations to senior stakeholders, external parties, and pricing committees.Support and peer review analysts with line management responsibility for one pricing analyst.What Leads to SuccessHere are some of the individual skills we know will enable you to succeed in this position. If you don’t tick every box - don't worry, as we can support you in both your personal and professional development:You bring high accuracy, quality, and attention to detail in everything you do.You’re able to work and learn quickly in a fast-paced and often changeable environment.You’re detail focused, analytical, and able to communicate outputs clearly and simply.You build collaborative relationships and demonstrate the ability to influence across the business - you make change happen by working well with others.You're a customer-centric and can view what you do through customer’s eyes - while remaining commercially astute.Your colleagues know you as being a clear communicator, and someone who can present persuasively and explain why something is important.You’re curious - you like to keep up to date with technical developments in the insurance industry.What We’re Looking ForIdeally, you’ll already be a Pricing Manager or experienced senior analyst with technical pricing skills looking to step up.You have strong commercial experience in a pricing role, preferably direct or aggregator-led personal lines insurance.You’ll be an expert in predictive modelling and price optimisation with exposure to the latest emerging techniques in these domains such as machine learning and AI.You’re up to date with technical developments in the insurance industry and best practice in actuarial methods.You're a confident user of pricing tools, systems, and languages such as Python, SQL, Earnix, Radar or similar.Owing to the nature of the role, we will need you to have a degree-level qualification (or equivalent) in Mathematics, Science, Engineering, or a related degree, with a minimum of a 2:1 classification.Ways of workingOn a typical day you’ll be working from a laptop with a screen, mouse, keyboard, and headset. You’ll be meeting your colleagues on Zoom and keeping in touch regularly via email and Slack too – we’d expect you to be using your computer for around seven hours a day. We’d ask that you have a distraction-free work area and a reliable internet connection with a speed of 25Mbps so you can work effectively. We’ll make sure you have the right home set-up that supports you in the role by providing best-in-class technology, money towards a desk, and vision support.Inclusion at ManyPetsWe promise to give you the same opportunities as everyone else and we won’t discriminate against you at any point in the process. This includes how we source talent, our interview process, our conditions of employment (including pay) and feedback. If you'd like to read more about this, please download our Approach to Inclusion policy. Reasonable adjustments and supportIf you need any help, support, or advice at any point during the hiring process please email Inclusion@ManyPets.com. If you want to ask any questions or request an adjustment, please let us know and we'll do what we can to flex our approach.Connect with us!LinkedIn | Glassdoor | Indeed | FeeFo | Trustpilot | YouTube | Instagram | Facebook | Twitter | TikTok |