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Help desk jobs in United Kingdom

  • Sales and Reservations Manager
    Sales and Reservations Manager
    1 day ago
    £38000–£42000 yearly
    Full-time
    London

    Sales & Reservations Manager – Grandio Groupe 📍 Kensington High Street 🗓️ Starting July Want to be part of an opening team where your energy actually shapes the culture? Grandio Groupe is launching a brand-new venue on Kensington High Street this June, and we’re looking for a Sales and Reservations manager to join us from day one. This is your chance to step into a role where you’re not just managing sales & reservations – you’re helping build something people will talk about. 🚀 The Role As S&R manager, you’ll be right in the action – leading the desk, supporting the management team, and helping create a buzzing, high-energy atmosphere every single day. You’ll: • Lead reservations with confidence, pace, and personality, • Deliver standout guest experiences from open to close, • Support training and development of the team, • Keep standards high across service, cleanliness, and operations, • Jump in wherever needed – bar, floor, or behind the scenes, • Work closely with the Deputy GM and GM to keep everything running smoothly, • Adopt a proactive sales approach to bring guests to the venue 🌟 What We’re Looking For • Experience in a supervisory or management role in hospitality, • A hands-on, lead-from-the-front attitude, • Someone who brings great energy and sets the tone on shift, • Strong communication and team-building skills, • A cool head under pressure and a sharp eye for detail, • A genuine passion for people, service, and great vibes 🍸 What You’ll Get • The chance to be part of an exciting new opening, • Real progression opportunities within a growing group, • A fun, supportive, and ambitious team environment, • Competitive salary + bonus potential, • The opportunity to grow your career with a brand on the rise 🎯 Why Grandio Groupe? We’re all about creating spaces people love – powered by great teams who love what they do. This is your opportunity to get in early, grow fast, and be part of something special. Apply now and help us make opening day unforgettable.

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  • Dental Nurse Assistant
    Dental Nurse Assistant
    4 days ago
    £14–£15 hourly
    Full-time
    London

    Trainee Dental Nurse – No Experience Needed Job Type: Full-Time, Permanent Location: Multiple practices with excellent transport links Looking to start your career in dental nursing? Join a team that will support, train and inspire you every step of the way. We are a welcoming, modern dental group committed to delivering outstanding care to every patient. Our practices are designed to help people feel at ease from the moment they walk in, and we believe in building real connections with our patients to improve their experience, confidence, and oral health. Now we’re looking for enthusiastic individuals who want to start or continue their journey as a Trainee Dental Nurse. Whether you’ve already started your dental nursing course or are completely new to the profession, we’d love to hear from you. What We’re Looking For: • Proof of enrolment (or enrolment letter) for a GDC-approved dental nurse course, • Eligibility to work in the UK (including National Insurance number), • Willingness to begin or continue Hepatitis B vaccinations, • Enhanced DBS check (or willingness to obtain one), • Basic understanding of infection control and decontamination, • Organised and reliable – able to assist with patient records, notes, and admin, • A team player who is calm under pressure and eager to learn, • Comfortable helping with reception and front-desk tasks when needed, • No previous dental experience is required – full training will be provided. What You’ll Be Doing: • Supporting dentists during patient treatments, • Ensuring treatment rooms are clean, safe and well-stocked, • Helping patients feel comfortable before, during and after appointments, • Managing instruments, materials and stock, • Learning valuable clinical and patient-care skills as you train What You’ll Get: • Full support and training in a friendly, professional environment, • Access to ongoing development opportunities once qualified, • Health and wellbeing benefits, including Employee Assistance Programme and virtual GP, • Up to 30 days of annual leave with service (plus bank holidays), • Discounts on gyms, restaurants, retail and more

    Immediate start!
    No experience
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  • Food & Beverage Manager - Locke at Broken Wharf
    Food & Beverage Manager - Locke at Broken Wharf
    5 days ago
    Full-time
    London

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Manager to join our team in Locke at Broken Wharf in London The role. Are you a natural leader? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the Food and Beverage team, overseeing the F&B team and reporting to the General Manager you’ll make sure guests feel genuinely special – from the moment they book to the moment they leave our F&B spaces IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Service Delivery Take responsibility for understanding and meeting and exceeding your quality objectives and KPIs. Be an SME is your required area and look to help create a knowledge culture in F&B. Ensure that you are fully conversant with relevant company policies, SOP’s, processes and operations, products, brands, promotions and services. When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach. Follow edyn policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed SLAs Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor F&B Head Host & Head Chef and drive a strong service culture maintaining brand reputation. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Implement relevant cost control measures while maintaining a premium guest experience. Team work Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent Financial F&B Accountability Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. · Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. Foster a culture of engagement, retention, and professional development IN THIS ROLE YOU WILL NEED THE FOLLOWING; Experience Education: · A bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable Experience: Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. Experience within the F&B industry is crucial, with a focus on taking on increasing levels of responsibility over time. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. A track record of providing exceptional customer service and building positive guest experiences. Experience leading and managing teams, including training, development, and performance management Skills: The ability to motivate and supervise staff, delegate tasks, and make effective decisions. · Leading service and your team from the front. Excellent people management skills, with a proven track record of developing teams. Advanced knowledge of food and beverage systems and service delivery. Strong analytical, decision-making, and problem-solving abilities. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software.

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  • Hairdresser
    Hairdresser
    21 days ago
    £20–£30 hourly
    Part-time
    London

    Children’s hairdresser We are seeking a passionate and dedicated Children’s Hairdresser to come and help set up a salon at the back of our Lordship lane shop, We have a salon in our Muswell Hill branch and would like to set the same up in East Dulwich, we would happily discuss either renting the space for you to start your own business or joining on an employment basis. The ideal candidate will specialise in creating a fun, friendly environment for young clients while delivering professional hairdressing services. This role offers an excellent opportunity for someone with a flair for working with children a background in child cuts would be desirable. And we willing to happily work with you to build the business. working a Saturday will be essential Responsibilities • Providing specialised hairdressing services for children,, • Creating a welcoming and engaging environment that makes young clients feel comfortable and relaxed., • Managing front desk duties such as appointment scheduling, client consultations, and maintaining the cleanliness of the salon area., • Building strong relationships with clients through excellent communication skills and personalised service delivery., • Ensuring compliance with health and safety regulations at all times. Qualifications • Proven experience in children’s hairdressing or a similar role within a salon environment., • Strong communication skills with the ability to connect effectively with children and their parents or guardians., • Organised with good time management skills to handle appointments effectively. This role offers an exciting opportunity to develop your career within a supportive environment that values creativity, professionalism, and exceptional client care.

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  • Project Area Manager  |  bread&truffle.
    Project Area Manager | bread&truffle.
    1 month ago
    £45000–£50000 yearly
    Part-time
    London

    bread&truffle. is a premium Italian fast-casual brand with nine London locations. We have a strong operations manager and solid foundations - but a backlog of operational work across compliance, store audits, quality control and customer service standards that needs clearing fast. This is a hands-on, field-based role with a strategic dimension - you will be in stores clearing backlogs and fixing what's broken, and you will also help shape the processes and frameworks that prevent the same problems recurring. WHAT THE JOB ACTUALLY LOOKS LIKE – Visit each of our nine London sites and work through outstanding compliance items with store managers on the ground – Drive the backlog to zero across compliance, QC and audits - then hand back to our Operations Manager to maintain – Spot gaps in how we do things and help shape cleaner processes and frameworks so the fixes stick – Work closely with our Operations Manager throughout - this is a support and acceleration role, not a solo mission The job is split roughly 70/30. Seventy percent is execution in the field - in stores, with managers, clearing backlogs. Thirty percent is stepping back and helping us build the structures that make the fixes stick. THE AREAS IN SCOPE – Compliance - we have a master file and an external consultant; we need someone to drive it to completion across all sites – Store audits - visiting stores, scoring against standards, working with managers on what needs fixing – Quality control - product consistency and line standards, checked in person – Customer service - observing service in store and helping managers understand what good looks like WHO YOU ARE – Background as an area manager or multisite ops manager in hospitality - you have personally done store visits, not just managed people who did – Comfortable working through compliance and audit checklists in the field, not just in a spreadsheet – You can shift between doing and thinking - hands dirty in a store one day, helping design a cleaner audit process the next – You get things done without needing to own everything - you can work alongside an existing ops manager without friction – Available for a focused project engagement of 3-6 months, flexible schedule WHAT THIS IS NOT – A permanent role – A remote or desk-based consultancy – A position above our existing Operations Manager - you are working with her, not over her To apply Two or three paragraphs only. Tell us about a time you had to clear a significant operational backlog across multiple sites - what it was, how you approached it, and what you left behind. No CV required at this stage. Applications without this will not be reviewed.

    No experience
    Easy apply
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