Trabajos help desk en Reino Unido

Loss Adjuster – Salary £34,000 - £45,000 (dependent on skills, experience, and location) Locations: Glasgow, Perth, Norwich, Birmingham, York, Sheffield, Leeds, Bristol, Eastleigh, Manchester, London Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth, we’re looking for Desk based Loss Adjuster to join our specialist team. This is more than just a desk-based role — it’s a chance to make a real difference to people’s lives when they need it most. About the Role As a Desk based Loss Adjuster, you’ll be at the heart of our response to building-related damage caused by escape of water, fire, flood, or Impact etc acting as claim owner for customers and suppliers. You’ll manage household claims up to £50,000, taking full ownership from instruction through to settlement. This is a role that requires both technical acumen and empathy — balancing cost-effective solutions with exceptional customer care. You’ll be part of a close-knit team, working virtually but collaboratively, supported by field-based colleagues (acting as your eyes on site) and a trusted supplier network. Your ability to interpret scope of works, building pathology, and coordinate multiple stakeholders will be key to delivering timely, high-quality outcomes. Why This Role Matters This isn’t just about processing claims — it’s about rebuilding homes and restoring peace of mind. Your technical knowledge and decision-making will directly influence the speed, quality, and cost of reinstatement. Managing claims of this scale comes with significant responsibility, and your expertise will ensure we deliver fair, accurate, and customer-focused solutions every time. What We’re Looking For * Exceptional empathy and communication skills; including delivering difficult news with sensitivity and maintaining strong customer relationships * In depth expertise in the Residential (Home) property insurance sector, ideally in a loss adjusting, contractor management or technical claims role managing Flood, Escape of water (EOW) and fire damage alongside health and safety and industry specific regulations. * Strong understanding of building pathology and reinstatement techniques including Knowledge of building standards, materials, and mitigation practices inc. BDMA qualification (desirable but not essential) * Ability to interpret and where appropriate challenge scopes and of schedule works using photos, video, and remote tools * Ability to project manage claims ensuring a proactive approach to file management (including confident stakeholder management of customers, contractors, DR&R, and other suppliers What You’ll Bring * A passion for helping people and solving problems * A proactive, solution-focused mindset * The confidence to make decisions and stand by them * A collaborative approach and willingness to share knowledge within a team * A desire to grow your technical expertise and contribute to a high-performing team What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. * Starting salary £34,000 - £45,000 (dependent on skills, experience, and location) * Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. * 29 days holidays plus bank holidays, and you can choose to buy or sell up to 5 days * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to ___We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to

3rd Line IT Service Desk Engineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. You’ll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of their team, you’ll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team’s success. They are all about fostering a supportive environment, and they fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you’ll be part of a fast-paced, customer-focused environment, they are committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you’re ready to bring your expertise to a place that values your growth and development, our client would love to hear from you! Benefits of working for Our Client: • A competitive salary, • Training opportunities set out with a clear training structure, • Progressive working environment with access to voice your opinions to decision makers, • 25 days holiday plus bank holidays, • Your birthday off, • Flexi health plan cover and access to a range of Health Benefits, • IT Purchasing Scheme, • Company Pension, • An active Social Committee who plans monthly competitions and events, • A brilliant breakout room with free breakfast and a pool table Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers’ strategic goals, their in-house teams tailor their services to suit every client’s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of their 3rd Line IT Service Desk Engineer: • Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems., • Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements., • Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference., • Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations., • Technical Documentation: Create and maintain comprehensive documentation., • Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software., • Training and Mentoring: Provide guidance and support to Junior Engineers and support staff., • On Call: There is an expectation to be on call once a month. Your Previous Experience: • Microsoft Windows desktop and server configuration and support experience., • Microsoft Exchange On Prem and Online configuration and support experience., • Terminal server environment configuration and support experience (Citrix, AVD, RDS)., • Active Directory configuration and administration., • Strong knowledge and understanding of Group Policy., • Strong general networking skills (CLI, Subnetting, NAT)., • Good understanding of DNS., • Router configuration and support experience (Cisco, HP, Draytek)., • Firewall configuration and support experience (Watchguard, SonicWALL)., • HP ProLiant and Dell PowerEdge Server Hardware support experience., • VMware and Hyper V support experience (VCP an advantage)., • Storage technologies (NAS, NetApps, Synology)., • Strong understanding of Office 365., • Strong understanding of Microsoft Azure., • Strong understanding of Microsoft Intune., • Strong understanding of SSL Certificates. Essential Skills: • Excellent communication skills, • Organisational skills, • Results driven with a proven track record, • Team player, • Self-motivated and proactive, • Ability to be resilient and to work under pressure Apply today.

This is an exciting opportunity for fully qualified HIU Technicians, or those looking to develop their skills and experience as a Trainee HIU Technician, to join our team of experienced Mobile HIU Technicians at Bring Energy. As a Mobile HIU Technician you will be responsible for the day-to-day tasks associated with heat interface units, including planned and reactive maintenance. You will work closely with the service desk team to ensure high level of service to our residential customers. The team of engineers will have a wide spread of skills and experience, from qualified HIU Technician with years of experience to Junior employees who will be new to the industry. Trainee HIU Technicians will be guided by experienced team members to gain the confidence to carry out planned and reactive maintenance of heat interface units (HIUs). Additionally, you will have the opportunity to enhance your knowledge of heat networks and the importance they play in achieving the governments net zero goals. The team is managed by a HIU Team Manager who is responsible for the overall coordination of the team and will work closely with you to achieve your goals and objective set together to help you increase your skills and grow within the company. Key Responsibilities: • HIU/CIU Inspections and reactive maintenance for loss of heat or cooling within the required timeframe of our Residential Supply Agreements, • To carry out repairs identified during servicing including removal/replacement of pumps, valves, and actuators plus bleeding systems, • Updating work orders in a timely manner and in accordance with company training via our asset management system, • Liaising with our service desk to ensure any on hold jobs are rebooked and closed out as soon as possible, • In charge of your own van stock and responsible to contact management when critical parts are required, • Working in a safe manner and in accordance with the company s Health & Safety policy, • Heat meter works such as replacing batteries, replacing the meter itself or investigating why error codes are appearing on meters with the internal Metering Team., • Ensure the company escalation process is understood and followed when further action is required to reinstate heat / cooling to a residential property, outside the remit of your job description i.e. plant room temperatures are low, • Deliver a first-class service to customers, • Ability to work independently or as part of a team, • Clear and professional communication skills, both verbal & written, • Passion and interest in learning about emerging technologies within the Energy Market and supporting the drive to Net Zero, • Positive attitude towards work and willingness to get tasks completed on time whilst managing conflicting deadlines, • Demonstrable experience in maintenance and troubleshooting of heat interface units (HIUs) is a plus but not a requirement, • Demonstrable experience in working in the plumbing or HVAC industry, particularly in a residential environment, • Qualifications in ND / City & Guilds / NVQ level 3 in Mechanical is a plus Bring Energy - Growing Sustainable Networks

We are looking for a Principal or Associate Geo-environment Consultant to join our team in London. Our Geo-Environmental Business Unit comprises Land Quality, Ground Investigation and Groundwater & Geothermal disciplines undertaking a diverse range of projects across numerous sectors incl. Energy, Defence, Water, Property & Government Services. The successful candidate will become a member of this 100 strong Business Unit delivering focused solutions for our growing key client base, with emphasis on technical excellence, client care and effective project management. You will be working alongside other land quality, environmental due diligence, ground investigation, groundwater and geo-technical specialists to deliver holistic solutions to clients' needs in these areas. Additionally, the successful candidate will be collaborating with geo-environmental teams in other offices and with other specialists in the planning, environment and engineering teams. We have an opportunity for a Principal/Associate Geo-Environmental Consultant to join our Geo-environment team working in contaminated land, site investigation, remediation and brownfield redevelopment across a variety of market sectors. This is an excellent opportunity for the right candidate to become part of the team with the opportunity to progress their career across a range of exciting projects. Responsibilities will include: • Line management,, • Driving business development activity to secure new clients and develop and nurture existing client relationships, • Working closely with other disciplines and other offices to develop and implement key client engagement plans and to deliver work., • Preparing bids, fee proposals and tenders, • Project and financial management,, • Leading on the design and oversight of ground investigations,, • Writing and reviewing interpretive ground conditions reports (desk studies, contaminated land ground investigation, remediation strategy etc),, • Ideally competency in undertaking and/or reviewing detailed Quantitative Risk Assessments (for controlled waters and/or human health), • Mentoring, support and training of junior members of the team Qualifications/Skills:, • You will have a degree in geology, engineering geology, environmental science or related subject., • You will have a minimum of 8 years' post-graduate experience., • Project management experience and skills including coordination of a project team, control and management of resources, quality, budget and programme while delivering works safely and to a high technical standard., • You must have a good understanding of health, safety and environmental management., • An understanding of current contaminated land technical guidance, Part 2A legislation and the development planning regime., • Be a strong communicator with evidence of having developed strong client relationships. An aptitude to drive and support the growth of our land quality business across the region, nationally and internationally an advantage., • You will be knowledgeable in current practice and governing standards/guidance for the investigation, assessment and remediation of contaminated land., • Professional qualifications such as SQP under NQMS, QP under DoWCoP, SoBRA Risk Assessor etc an advantage. Chartership or working towards chartership., • Excellent teamwork skills but also able to work independently and use initiative.About Tetra Tech: With over 30,000 employees in more than 550 offices in more than 120 countries on seven continents, Tetra Tech is a leading, global provider of consulting and engineering services. We are proud to offer our people market-leading development and project opportunities, helping to solve some of the world's most complex problems. At Tetra Tech, we provide a collaborative environment that supports individual performance, innovation, and creativity. We are proud to offer competitive compensation and benefits. For more information on our company, please visit our website at . Tetra Tech is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. We are very happy to discuss flexible working for this role, including the possibility of reduced hours, flexible start and finish times, or compressed hours. We can offer a range of solutions to help you to get the most out of your work / life balance. We're a connected community, working together to achieve exceptional outcomes. We understand the need to work flexibly, empowering our people to create a work-life balance that's right for them. We also understand the importance of collaboration and social connection in the office environment. With agile offices and hybrid working offered as standard, we trust our people to find the right balance to meet client needs - this is a workplace that works for you.

Key Words: IT Support, MSP, Managed Services, IT Managed Services, 1 st Line, 2 nd line, Service Desk, Helpdesk, Help Desk, PC, Mac, Active Directory, Cloud, Office 365, Server, Azure. Service Desk Engineer£30,000 - £37,000 plus benefits including IT training and certificationsLondon, NW1. Build p

A small and friendly hospitality IT/Tech company based in Covent Garden is currently looking for an ongoing temp or temp to perm Service Desk Coordinator. As the Service Desk Coordinator you will be the first point of contact for initial client support requests (telephone, email and online messaging

Maintenance Engineer (Building Services) Central London Full Time Permanent You will be working in a historic building in Central London, carrying out regular planned preventative maintenance work and reactive first line help desk calls on AHUs, FCUs, pumps, plumbing, chillers, boilers and ki

Compliance Analyst - Trading Platform / Financial Services Salary: £40k-£50k Location: London Employment Type: Full-time Experience: 1+ years About Us We are a fast-growing multi-asset trading platform, providing clients access to a broad range of markets through a secure, transparent, and innovative environment. Compliance is central to how we operate, ensuring our activities meet regulatory standards while supporting responsible growth. We are looking for a motivated Compliance Analyst with 1–3 years of experience to strengthen our monitoring, oversight, and controls across multiple asset classes. Key Responsibilities • Trade Surveillance: Monitor trading activity across multiple asset classes (e.g., equities, FX, derivatives, fixed income, digital assets) to identify potential market abuse, manipulation, or breaches of trading rules., • Regulatory Oversight: Support the design, implementation, and maintenance of compliance policies and procedures in line with FCA and other relevant regulations., • Monitoring Programme: Assist in periodic compliance reviews and testing to ensure effective controls are in place across different product lines., • Policy & Guidance: Help draft and update compliance manuals, desk procedures, and guidance documents tailored to a multi-asset environment., • Regulatory Reporting: Support the preparation and submission of regulatory reports, including transaction reporting, as required., • Advisory Support: Provide first-line compliance support to trading, operations, and technology teams, escalating issues as appropriate., • Registers & Record-Keeping: Maintain accurate compliance registers (e.g., breaches, conflicts of interest, gifts & entertainment). Requirements • 1–3 years’ experience in a compliance, regulatory, or surveillance role within financial services., • Good understanding of FCA rules and conduct requirements (e.g., MAR, COBS)., • Familiarity with trading platforms and order flows across multiple asset classes is highly desirable., • Experience with surveillance or monitoring tools advantageous., • Strong analytical, organisational, and problem-solving skills with close attention to detail., • Excellent communication skills, able to work effectively with stakeholders across business lines., • Comfortable operating in a fast-paced, dynamic trading environment. What We Offer • Exposure to a cutting-edge multi-asset trading environment., • Hands-on experience across different products and markets., • Opportunities for professional development and progression., • Competitive salary and benefits package., • A collaborative and ambitious culture with responsibility from day one.

Life at The IN Group Put simply, we’re a group of talent brands that unlock the power of people. We love growing, evolving and challenging the status quo. We work in a truly human way that goes the extra mile and cares about building long-standing relationships. We’re very proud of our six brands: • Investigo - Award-winning permanent and temporary recruitment with 21 specialisms and sectors, in the UK, US, and Europe, • Definia - Defining, designing, and delivering technology, transformation, and cultural change…, • BioTalent - Life sciences recruitment sourcing talent across the globe to offer a first-class, people-centred service, • InX - Executive search and interim management solutions to accelerate leadership and help them to build their teams…, • Caraffi - Talent advisory solutions, employer branding, talent acquisition strategies, and talent advisory leadership development, • Sigma Labs - Hire, train and deploy high-performance technology consultants to help businesses fill the digital skills gap The Team The Technology and Transformation Team drives innovation, optimises our systems, and ensures smooth operations across The IN Group (TIG). We’re structured into five specialist areas: • Infrastructure – keeping our tech ecosystem strong and reliable., • Information Security – ensuring our security measures are always effective., • Service Delivery – running the Service Desk and resolving IT support issues., • Product Development – optimising and enhancing our product pipeline. Role Impact - Maternity cover 12 month FTC As a Junior Project Manager, you’ll play a key supporting role in delivering IT and technology-driven projects that enhance our operations and improve processes across the business. You’ll assist senior Project Managers in planning, coordinating, and reporting on projects, while building your own experience in project management best practices. This role is a great opportunity for someone early in their project management career to gain exposure to transformation initiatives in a fast-paced and supportive environment. Key Responsibilities • Project Support: Assist in the planning, coordination, and tracking of projects across the group., • Documentation: Prepare and maintain project documents, action logs, and reports for stakeholders., • Stakeholder Communication: Help manage communications between project teams and business stakeholders, ensuring updates are clear and timely., • Process Mapping: Support the analysis and documentation of business processes to identify improvement opportunities., • Risk & Issue Tracking: Maintain risk and issue logs, escalating concerns where needed., • Tools & Systems: Use project management tools (e.g. MS Project, Asana, Trello) to update timelines, track tasks, and share progress., • Learning & Development: Work alongside experienced project managers to develop skills in project lifecycles, governance, and delivery. What You Need to Succeed • Some experience working in a project environment (e.g., as a coordinator, analyst, or assistant) is helpful, but not essential., • An interest in technology, systems, or business transformation., • Strong organisational skills and attention to detail., • Excellent communication and interpersonal skills., • Proficiency with Microsoft Office (Word, Excel, PowerPoint)., • Awareness of project management tools or frameworks (Agile, PRINCE2, etc.) is a bonus., • A proactive, adaptable, and collaborative approach to work. Why Join Us? At The IN Group, you’ll gain exposure to a wide range of technology and transformation projects, learning directly from experienced project and programme managers. This role is designed to give you the foundation to grow into a full Project Manager role within our business.

Conduct regular inspections of all Hachette occupied floor areas, communal spaces, meeting rooms, shower and toilet facilities, etc. Manage and maintain the Facilities Help Desk email account, ensuring all requests, enquiries and reports are responded to and resolved in a timely and efficient manner

I am working with a London based Oil Trading business to recruit a Trading Desk Support Analyst. This is a fabulous role with loads of opportunity that will suit a very numerate graduate who has 1-3 years relevant experience working as an Oil Analyst. You will be closely interacting with the Traders, Operations, Risk and Finance teams providing you with the opportunity to learn what drives the Risk, Profit & Loss of an Oil Trading desk. The primary purpose is to assist the Desk in the accurate capture and reporting of existing deals, calculation and monitoring of the Desks Profit & Loss (P&L). This role requires strong analytical and Excel skills, a proactive approach to engaging others to help solve problems, and the ability to work efficiently under pressure. It really is essential to have a strong, numerate degree along with relevant experience on an Oil Trading desk.

Team Lead / Manager – Insurtech (Contract) Job Title: Team Lead or Manager of Insurtech (Contract) Company/Brand: LHi Group's Technology brand - Lawrence Harvey Location: London Salary: £40,000 - £60,000 p/y + Commission, Team Override + Healthcare + Equity. About Us LHi Group is an accredited Great Places to Work employer and a people-first company. We are made up of four specialist, non-competing recruitment brands with offices across the UK, Europe, and North America. Lawrence Harvey, our backbone brand, was launched in London in 2001 before expanding across Europe and the US (with our NYC office opening 10 years ago). Today, we specialise in Change, Transformation, Insurance, Salesforce & Dynamics within the contract space, with permanent teams also operating in emerging technology markets. London is home to LHi’s most experienced and internationally exposed management team, with many having built their careers with us from the ground up. We’re now looking for a people-centric Manager to partner with Associate Director Kieren Aldred, leading the growth of one of our most established and successful markets: Insurtech (Contract). You’ll be taking on a high-performing team of 3 consultants, currently billing £55k WGP with a £15k runner book, and inheriting a desk that has historically grown 4 recruiters to £10k WGP. Location – Based in St Paul’s, London Our HQ offers stunning views of St Paul’s Cathedral and sits in one of London’s busiest hubs, surrounded by top restaurants, bars, shops, and fitness studios. It’s also home to many of our million-pound billers, homegrown leaders, and even C-suite executives — a truly aspirational environment where careers and success stories are made. Key Responsibilities As Team Lead / Manager, you’ll be responsible for: • Client Engagement: Leading job briefings and advising clients on technical requirements, projects, and candidate profiles., • Team Development: Hiring, training, and mentoring recruiters to deliver on candidate sourcing, screening, and assessments., • Process Leadership: Acting as the key point of contact for hiring processes, ensuring an excellent experience for both clients and candidates., • Closing & Negotiation: Supporting and leading negotiations to secure placements, drive team revenue, and strengthen long-term client relationships., • Business Development: Growing client accounts, opening new specialist markets, and steering team activity to focus on high-value opportunities., • You’ll need to balance hands-on recruitment delivery with leadership and coaching, creating a high-performing, collaborative environment. What We’re Looking For • Loves meeting clients and candidates face-to-face (essential), • Proven success building and running a self-sustaining recruitment desk in Technology, • Strong background in agency recruitment and sales, • Desire to work in-office at our London HQ, • Self-motivated and entrepreneurial, with the ability to create and seize new opportunities, • Excellent communication, negotiation, and leadership skills, • Alignment with our ‘Good Human’ ethos – supportive, team-first, purpose-driven, • Ambition for career growth and personal development within LHi’s “We not me” culture What We Offer • £40,000 – £65,000 base (depending on experience/revenue) + lucrative commission (up to 40%) + team override, • Healthcare: Medical, Dental, and Vision, • Generous time off: 25+ PTO days, 5 sick days, 1 Volunteer Day & 2 Mental Health Days, • Equity: £200k EOT (Employee Ownership Trust) allocation after 12 months, • Lifeworks program – 24/7 mental health & wellbeing support, fitness classes, wellbeing tracker, • Extended & flexible 1.5-hour lunches, • Career development: Future Leader, Directorship, and Team training programmes, • Target incentives: lunch clubs, international trips, Rolex rewards, Millionaire & Centurions Club, promotion breakfasts & more, • Family & parental leave packages, • Community outreach & charity days, • International relocation opportunities (EU & US after 18 months), • Mind & Body days Why Join Us? If you’re ambitious, looking to build to step into management, within a high-growth environment — or frustrated by lack of direction or investment from leadership elsewhere — Lawrence Harvey offers the culture, tools, and leadership to help you succeed. We’ve been voted a Great Place to Work, and we’re committed to building a business where talent is recognised, rewarded, and empowered to thrive. Diversity & Inclusion At LHi Group, we believe diversity and inclusion are critical to our global success. We celebrate differences, foster equity, and ensure an inclusive workplace across all levels. We are proud to be an equal opportunity employer, welcoming applicants of all backgrounds and experiences.

Head of Revenue Operations Location: London, Piccadilly Circus (with flexibility for hybrid/remote working) On-Target Earnings (OTE): £100,000 - £130,000 DOE Reports To: Chief Revenue Officer Type: Full-time, Permanent About SureCloud SureCloud is on a mission to help organisations secure their futures by driving Governance, Risk, and Compliance (GRC) success. As a recognised leader in the Gartner® Magic Quadrant™ for Integrated Risk Management Solutions, we empower companies to navigate an increasingly complex risk landscape with confidence. Our innovative platform offers comprehensive GRC solutions, including Third Party Risk Management, Compliance Management, Data Privacy Management, Enterprise Risk Management, and more. Powered by Dynamic Risk Intelligence, SureCloud’s platform enables businesses to predict, analyse, and respond to risk before it becomes critical—providing proactive control for long-term business assurance. Trusted by global leaders like HSBC, Specsavers and The Very Group, we’re rapidly scaling to meet the growing demand in the GRC space. Why GRC and SureCloud? The GRC space is experiencing unprecedented growth as organisations across industries face heightened regulatory scrutiny, supply chain complexity, and cybersecurity threats. SureCloud’s agile platform and expert services give enterprises the flexibility to adapt, comply, and thrive—ensuring they can manage risk while seizing new opportunities. As part of our sales team, you’ll play a pivotal role in this transformation, helping enterprises stay ahead in a rapidly evolving world Our Culture At SureCloud, our culture is built around three key values: Curious, Courageous, and Charged. · We’re Curious—we constantly seek new knowledge and challenge assumptions to innovate and grow. · We’re Courageous—we’re not afraid to tackle complex challenges head-on and embrace change. · We’re Charged—we’re passionate, energetic, and driven to deliver the best outcomes for our customers and each other. These values shape how we work together, how we support each other, and how we drive success for our customers. The Opportunity This is a pivotal stategic position, accountable for unifying our go-to-market functions across the entire revenue lifecycle. You will own and continuously optimise our commercial infrastructure and customer journey to drive improvements in pipeline conversion, forecast accuracy, and sales productivity. By leveraging customer success insights, particularly around retention and product usage, you’ll help shape a data-driven approach to sustainable growth. This role is central to scaling SureCloud’s growth engine in a high-autonomy, high-accountability environment. Key Responsibilities Strategy & Planning · Own the end-to-end Revenue Operations strategy across Sales, SDR, Channel, Marketing, and Customer Success · Leverage key customer success metrics such as Net Revenue Retention (NRR) and Customer Health Scores to inform strategic decisions and identify growth opportunities. · Drive initiatives to improve product adoption, expansion, reduce churn, and accelerate Time-to-Value (TTV) across the customer journey. · Track product usage and engagement data to identify at-risk customers, accelerate expansion opportunities, and inform GTM strategies. · Partner with Customer Success and Product to ensure adoption and retention of the Foundations product and other entry-level tiers · Partner with Sales, Marketing, Success and Finance to lead quarterly and annual planning, including segmentation, territory mapping, quota setting, and capacity modelling. · Define and refine GTM operating rhythms (lead flow, handoffs, lifecycle stages, SLAs), ensuring full alignment within HubSpot. Systems & Enablement · Serve as the GTM HubSpot system owner responsible for structure, automation, data hygiene, pipeline configuration, lifecycle tracking, and reporting. · Lead the integration and optimisation of our GTM tool stack: Gong, LinkedIn Sales Navigator, Lusha, LeadIQ and Gong Forecasting · Define ownership of data architecture, quality, and insights across HubSpot and other tools. · Streamline sales workflows, improve CRM usability, and drive adoption through training, enablement, and documentation. Forecasting & Analytics · Build accurate, insight-driven dashboards and reports across the full revenue funnel from MQL -> SAL -> Close within HubSpot and complementary tools. · Own forecasting processes; establish regular cadence and clear accountability for Sales. · Deliver actionable board and commercial insights to CRO, CMO and Exec team to inform decisions on pipeline health, campaign effectiveness, and go-to-market performance. Deal Support & Commercial Governance · Operate a light-touch deal desk function to support pricing approvals, commercial compliance, and margin governance. · Support go-to-market readiness for new product launches and pricing changes, ensuring HubSpot reflects the latest structure and workflows. · Champion a data-first culture and continuously improve how GTM teams operate, measure success, and collaborate. What We’re Looking For Experience · Deep, hands-on experience with HubSpot in a B2B SaaS environment ideally as the owner/admin responsible for system design and GTM execution. · 10+ years overall in Revenue, Sales, or Commercial Operations. · Subject matter expert in MEDDIC and Revenue Architecture (is a plus) · Strong familiarity with the latest GTM tools, adoption and integration · Proven success in scaling RevOps in a fast-paced SaaS or software business. · Experience supporting various GTM motions including complex sales cycles (mid-market and enterprise), and partner-led sales motions. Technical Skills · HubSpot CRM: advanced knowledge of reporting, workflows, lifecycle stages, custom properties, deal management, sequences, and campaign tracking. · Gong: used for deal intelligence, call coaching, and forecasting. · Lusha, LeadIQ & LinkedIn Sales Navigator: for enrichment, segmentation, and outbound enablement. · Familiarity with forecasting tools like Clari, Ebsta, or Gong Forecasting. · Advanced Excel/Google Sheets; experience with BI tools (e.g. Looker, Tableau, PowerBI) is a plus. Personal Attributes · Structured thinker with a bias for execution. · Strong communicator with experience influencing senior stakeholders. · Commercially curious comfortable rolling up your sleeves to solve process problems and extract meaningful insights. Why Work With Us? Here at SureCloud, our mission is “to inspire and empower people to challenge the way they work to create lasting change”—for our customers and for our employees. We’re committed to creating a healthy and happy environment so you can develop and deliver your best. Key Employee Benefits Include: · Perkbox membership · Training opportunities · Private healthcare · Life insurance · Travel opportunities · Cycle to work scheme · Tech scheme · Pension scheme · Recruitment referral bonus · Eyecare vouchers & contribution towards subscriptions · Internal recognition scheme with an opportunity to win vouchers · Birthday leave · Long Service Recognition & Rewards

Having recently celebrated their 20th anniversary, this full-service West End law firm is entering their next phase of strategic growth and are seeking a Corporate Partner. This firm has a global client base with a busy desk of work for you to hit the ground running. 60% of their corporate transactions have a cross-border element. They represent medium sized corporates and large family offices on the full range of corporate matters. Their clients include banks, finance houses and HNWIs. Typically, they work on deals between £5-£30m, though have worked on a £100m deal. You’ll be taking over a close-knit team. This means you’ll lead transactions and have lots of client contact. You’ll work closely with the firm’s real estate, banking and employment departments, all of which help compliment their corporate practice. You can shape the future direction of the team. This means helping with recruitment, delegating work and supervising juniors. There will be lots of variety - M&A, joint ventures, private equity, venture capital, de-mergers and corporate governance matters. Ideal if you don’t want to be too specialised and maintain a broad corporate practice. As a firm that pride themselves on a quality, Partner-led service, you won’t be nailed to your desk churning out documents. You will attend networking events, seminars and contribute to business development. The firm has a flat hierarchy with an open-door policy. You’ll have junior resource and secretarial support to help you in running and deals, so you can concentrate on the complex matters. Hybrid working as standard. What you’ll need • 8 PQE + Corporate Solicitor., • Qualified as a Solicitor in England & Wales., • Experience gained in private practice. Interested in finding out more? • If you don’t, just call or WhatsApp George on 07858 876 787 for an informal chat., • Everyone will get a response the week commencing 22nd September.

Service Desk Coordinator London IT Support Firm £35,000 to £45,000 (dep exp) IT Service Desk Coordinator. We’re seeking a highly organised and proactive Helpdesk Administrator or Service Desk Coordinator to join a dynamic, fast-paced IT Support Firm in the heart of London. This role is perfect for someone who thrives on keeping things running smoothly behind the scenes, ensuring requests and tasks are logged, tracked, and resolved efficiently. Key Responsibilities • Act as the first point of contact for all incoming support queries, • Log and monitor helpdesk requests using the internal ticketing system, • Assign and escalate issues where necessary, ensuring timely resolution, • Liaise with internal teams and service providers to follow up on outstanding jobs, • Keep users informed with clear, timely updates throughout the process, • Maintain accurate records of all service requests and interventions, • Previous experience in a helpdesk, service desk, or administration role, • Confident communicator with strong organisational skills, • Able to juggle multiple tasks and prioritise effectively under pressure, • Comfortable using ticketing or CRM systems You’ll be joining a collaborative, professional team that values structure, reliability, and clear communication. The role offers a competitive salary and the chance to grow within a reputable London-based company operating at the centre of its sector

Community Lead Permanent | Starting: Early November | Salary: £34,500 Purpose of the Role As a Community Lead, you will oversee the day-to-day running of your building, ensuring a seamless, five-star experience for all members. You’ll take ownership of operations, vendor management, and member experience, while supporting growth and fostering community connections. With a proactive and solutions-focused mindset, you’ll help continually improve service delivery and create an environment where members can thrive. Key Responsibilities Service & Operations • Deliver Outstanding Service: Take ownership of daily building operations, ensuring consistency and excellence in member experience., • Vendor Partnerships: Build and manage strong relationships with external cleaning, facilities, and security providers., • Knowledgeable Point of Contact: Act as a reliable resource for members, providing accurate information and handling queries with good judgement., • Auditing & Standards: Carry out daily building checks to maintain a five-star standard. Resolve recurring issues proactively, maintain storage areas, and track stock accurately., • Service Recovery: Personally follow up with members who’ve had a negative experience to ensure satisfaction and confidence are restored., • Safety & Security: Understand and implement Emergency Action Plans, responding calmly to incidents (fire, medical, or security)., • Event Support: Assist with delivering diverse and engaging community events, gather attendee feedback, and share insights for improvement., • Community Builder: Actively create meaningful connections between members, encouraging collaboration and growth., • Account Development: Hold monthly check-ins with key decision-makers to help them maximise the value of their membership. Anticipate future needs, gather feedback, and minimise churn., • Sales Collaboration: Keep the Sales team informed of member updates such as renewals, extensions, or move-outs., • Commercial Mindset: Adopt a business-owner approach by identifying ways to increase revenue, up sell or cross-sell products, and support building tours to improve conversion., • Move-ins & Move-outs: Deliver a smooth on-boarding and off-boarding experience, ensuring each is tailored and professional., • Billing Awareness: Maintain an overview of billing cycles, payments, and invoices, and communicate effectively with members regarding account matters. Skills & Experience • Experience in operations, hospitality, facilities, or community management., • Strong relationship-building skills with members, vendors, and teams., • Excellent organisation and attention to detail, with the ability to juggle priorities., • Problem-solving skills and a proactive approach., • Confident communicator with excellent interpersonal skills., • Commercial awareness, with experience contributing to revenue growth., • A natural community builder who enjoys connecting people., • Calm, adaptable, and resilient under pressure., • Service-driven and committed to delivering excellence., • Collaborative, but confident in taking ownership and making decisions., • Positive, energetic, and passionate about supporting member growth. If this sounds like you please upload your CV

C++, Front Office Trading, Linux, Python, Hedge Fund McGregor Boyall have partnered with a London-based hedge fund currently hiring for their main trading desk. The role involve building high-performance components for their trading platform, working with advanced concurrency patterns and lock-free data structures. You'll be working closely with quants and traders to help further drive best market execution and alpha generation. The fund uses highly modern C++ hosted on Linux, with a small amount of Python (optional) for research models. They build clean, readable, testable code: highly asynchronous and multi-threaded. You will be an SME for the trading team on all matters C++ and will have autonomy to shape tech architecture with modern tools. Requirements: - Excellent C++ programming skills, ideally using a modern version - Expertise with multithreaded systems - Some level of experience with Python - Experience working with systems processing high volumes of data (terra or petabyte-scale) - Extensive expertise with at least ONE of: HFT, prop trading, derivatives, buyside finance Nice to have: - Prior experience working for a financial market maker - Excellent academics at the post-grad level McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds. Benefits: bonus + benefits

You’ll lead conversations between business and tech, help drive new feature rollouts, and make sure what’s delivered actually works for the people using it. Ready to drive real change in LNG trading operations? Here’s your chance to own the LNG trade lifecycle at a fast-growing trading desk, w

We have a fantastic new job opportunity for a results-driven and strategic IT Service Desk Team Leader / Help Desk Dispatcher with experience in a similar IT dispatcher or helpdesk team leader role, exceptional organisational and communication skills, and proficiency in helpdesk ticketing systems. A

French Resources has been selected to work with Momentum, partner of Eurostar, to recruit an IT Help Desk Support Engineer, ideally French speaking. Troubleshooting and resolving IT problems efficiently, with a strong emphasis on customer service and a "can-do" attitude. ROLE of the IT Help Desk Sup

Job Description Ready to drive real change in LNG trading operations? Here’s your chance to own the LNG trade lifecycle at a fast-growing trading desk, with real influence, real delivery, and a salary up to. You’ll lead conversations between business and tech, help drive new feature rollouts, an

Their focus can be described as bottom-up macro, predominantly concentrated on interest rate markets as well as FX and Commodities. The focus here is less about building models from scratch and more about using existing analytics to generate meaningful reports and help the desk better understand PnL

At Zopa, our Helpdesk team doesn’t just fix laptops — they empower our people to do their best work every day. As our new Help Desk Team Lead, you’ll bring hands-on leadership to a tight-knit, high-impact team that supports over 500 Zopians across multiple sites. Own the daily operation of the

We are looking for a Trading Desk Operations Engineer (TDOE) to help us manage the operational side of the trading desk. We don’t expect you to have experience with functional programming, OCaml, or finance for this position; we’re happy to hire talented engineers in this role and teach them wha

Do you love matching talented people with their dream jobs? Thrive in a fast-paced, ever-changing environment? Join our team at Reed as a Recruitment Consultant covering the Business Support desk in Epsom and make a difference every day!. Your innovative and creative approaches will help Reed stand

The Crime Desk is your home for gripping true crime podcasts from the makers of. With hundreds of episodes, exclusive new shows, and a fast-growing subscriber base, we’re ready to take The Crime Desk to the next level — and we need your help. We’re looking for an ambitious, creative and data-d

Design is one of the areas we're best known for, and we're looking for an experienced Design Recruiter to help grow our highly regarded practice. This role offers ownership and autonomy to build a desk across various aspects of design, working alongside a small but mighty design recruitment team. We

We are looking for an Associate in Trading Desk Operations to join our trading team. You will help on the operational side of the trading desk, supporting trading and funding operations and streamlining processes to support the growth of our Trading business. Perform funding operations and settlemen

IT Support, Help Desk, or Desktop Support. This is a hybrid role combining Tier 1 Help Desk responsibilities with light Hosting/Infrastructure administration duties, supporting minimal on-prem infrastructure. Experience managing and monitoring help desk tickets; hardware firmware and driver checks;

At Zopa, our Helpdesk team doesn’t just fix laptops — they empower our people to do their best work every day. As our new Help Desk Team Lead, you’ll bring hands-on leadership to a tight-knit, high-impact team that supports over 500 Zopians across multiple sites. Own the daily operation of the

Experience in the Electrical / Mechanical aspects of commercial building assets and systems. The Shift Technician will implement Planned Preventative Maintenance (PPM), reactive maintenance, small projects and help desk calls, in accordance with both client and JLL requirements. Taking responsibilit

The principal responsibility of the late reporter is to help the desk maintain around-the-clock coverage of the day’s biggest stories by running our business live blog from the afternoon onwards and covering late breaking stories beyond GMT office hours.

QA best practices, and working alongside developers to triage and resolve defects. Champion QA best practices during scrum meetings and refinements. QA Engineer to join our collaborative team at Deskpro, a growing help desk software company.

We are looking for a full time Mobile Commercial Gas Engineer to join our growing team of service engineers. You'll be working alongside our other service engineers across a large number of our commercial clients across the London and surroudning areas. This is a fully remote role and requires a full UK driving licence. This role will support the effective, efficient, and safe delivery of our client services by attending client sites to conduct planned and reactive maintenance. Thermatic Technical FM provide complete nationwide coverage, across the full spectrum of Hard FM services to large, commercial clients. Our team of mobile engineers are supported by the account teams at Head Office to provide both reactive breakdown and planned maintenance services to our clients. The Benefits: • Opportunities to increase take home pay through overtime, • Personal use of company van permitted, • 33 days holiday (inc bank holidays) + a day off on your Birthday, • Auto-enrolment Pension - 9% combined contributions, • Death in Service Insurance @ 4 X salary, • Extensive Healthcare & Wellbeing provisions including:, • Private Medical Insurance - excess paid, • Dental & Optical cash back scheme, • Employee Assistance Programme, • Access to virtual GP support, • Health discounts, • Access to annual health screening, • Enhanced Family Leave policies, • Referral bonus Main location - this is a fully mobile role covering London and surrounding areas. Regular hours of work - Monday to Friday, 8am to 5pm - 40 hour working week. Whilst this is our company standard working week, our clients require "out of hours" maintenance so early starts/late finishes & night works are to be expected. On Call - this role includes a 24 hour on call rota on a maximum 1 week in 4 schedule (Friday-Thursday) Skills, Experience & Qualifications: Essential: • Experience within the FM industry supporting commercial properties with reactive and planned maintenance activities, • Gas Safe qualified across all commercial and industrial equipment, applications, and installations: CPA1, CCN1, CENWAT, CKR1, HTR1, CODNCO1, CIGA1, ICPN1, COMCAT1-5, • Oil Fired Heater (oftec) certification, • LPG certification, • Working knowledge of Building Regulations, • Building Environmental and Electrical Services including heating, ventilation, and air conditioning within the building services industry, • Sound understanding and experience of meeting Health & Safety obligations regarding maintenance activities, • Basic plumbing and building material skills/knowledge, • Asbestos Awareness, • CSCS card, • IPAF & PASMA, • FGas Cat4, • Undertaking all aspects of domestic and commercial gas installation, commission, fault finding, and maintenance including the service and repair of gas and oil heating systems, • Carrying out planned and reactive maintenance in accordance with Thermatic's PPM (Planned Preventative Maintenance) and task schedules as directed by the Help Desk and/or management team, • Providing accurate timesheet information to designated timeframes, • Carrying out basic facilities maintenance tasks as required, • Supporting team members including acting as second-man where required, • Participating in a 24 hour call out rota, • Supporting contract teams with meeting SLAs by attending client premises within the desired timeframe, • Supporting Thermatic with maintaining positive client relationships through on-site interactions with representative and customers of our clients, • Assisting office-based staff with producing quotations by providing accurate and good quality information and sourcing supplier quotations where extra works are identified, • Producing technical and situational reports as required We're a business built on people and it's the people that make us different from other companies. If you believe your skills and experience can bring value to this role then we'd love to hear from you. We're a diverse group and encourage our people to be independent thinkers and collaborative doers to create a supportive culture full of passion. We provide opportunities for growth and development across our organisation through apprenticeships, professional qualifications, management training, and on the job learning. As a business that is continually growing, we're looking to attract the best talent in the industry to grow our workforce and join our combined efforts towards our goals. Thermatic Group is an Equal Opportunities employer and takes is responsibilities relating to Equality, Diversity, & Inclusion seriously. For further information, you can request a copy of our Equality, Diversity & Inclusion Policy. Guaranteed Interview Commitment - We have made a commitment to improve employment opportunities for ex-military personnel. Therefore, you will be guaranteed an interview if you meet both the criteria for the commitment and the essential job role criteria.