Service desk manager jobs in Reino Unido

Aristocrat is seeking a dedicated and ambitious Workplace & Facilities Manager to join our dynamic team. At Aristocrat, we are committed to crafting a world-class, welcoming environment for our employees and visitors. Our mission to bring happiness to life through the power of play extends to our workplace, where we prioritize safety, efficiency, and sustainability. This role is essential in ensuring that our office operates seamlessly, supporting the efficiency and well-being of all who enter our doors. If you are passionate about crafting an inclusive and collaborative workplace, this opportunity is perfect for you! What You'll Do • Serve as the daily point of contact for building operations, addressing access systems, deliveries, services, and general inquiries., • Monitor the workplace to ensure it is consistently clean, professional, and welcoming., • Supervise daily processes of vendors and service providers, confirming tasks satisfy the necessary quality standards., • Coordinate preventative and reactive maintenance requests, schedule visits, and track completion., • Ensure all visitors receive an outstanding experience and are logged and accounted for upon entering the building., • Support the Site Lead in maintaining statutory compliance across health & safety, fire safety, and risk management requirements., • Assist with emergency preparedness, drills, and incident response protocols., • Conduct regular workplace inspections and audits, resolving issues through the dedicated H&S platform, Intelex., • Support space planning and workplace services, including desk moves and occupancy checks., • Maintain adequate stock of stationery and consumables, and support office events with coordination., • Handle incoming mail and courier deliveries, coordinating distribution within the office. What We're Looking For • Experience in facilities, workplace, or office operations roles, ideally in a fast-paced or technology-focused environment., • Knowledge of building operations, workplace compliance, health & safety, and fire regulations., • Direct involvement in managing vendors and service providers., • Familiarity with workplace technology and facilities tools, or a strong willingness to learn., • Awareness of sustainability and ESG practices, with an interest in supporting workplace wellness initiatives., • Strong organizational and project coordination skills., • Confident communication and interpersonal skills; approachable and service-focused., • IOSH Managing Safely qualification (or willingness to work towards one). This is an opportunity to contribute to a world-class workplace environment and be part of a company that values innovation, excellence, and employee well-being. Join us and help build the future of our office in a role where your impact will be seen and felt every day! Why Product Madness? As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino. With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse. We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day. But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category. So, what’s stopping you? Travel Expectations None Additional Information At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Team Lead, Service Desk (Europe). Reporting to the Service Desk Manager, this role provides leadership to a team of Level 0/1 Service Desk Assoc

1st Line IT Support Technician - UTC Heathrow - Potter Street, Northwood, HA6 1QG Role - Full time and fully onsite - Monday - Friday. Free onsite parking available. RTW required / Enhanced DBS required Salary range - £27,000 - £29,000 European Electronique is a leading UK systems Integrator, specialising in the delivery of secure technology platforms including Hybrid IT, Cyber Security and Networking Infrastructure. Our innovative solutions are created in partnership with first class technology vendors and the vision of our customers provides the foundation on which we build. European Electronique specialises in designing and implementing solutions for public sector institutions including, Education, Healthcare and Local Government delivering key public services. Summary: Contribute to the provision of customer focused, cost effective IT support services, supporting students, teaching and administrative staff. The applicant will be responsible for maintaining effective service delivery standards and will provide hardware and software support to the IT department to ensure a high standard of service to students and staff. Applicants will have excellent interpersonal, communication and technical skills, together with the ability to work accurately under pressure and independently or as part of a team. Key Responsibilities: ▪ To provide a professional first line technical advisory and diagnostic support service to European Electronique customers within a Service Desk environment. ▪ To ensure that all reported technical issues are dealt with professionally and competently and that they are recorded on the Service Management System and are resolved within the customer's SLA. ▪ To provide an effective communications interface between the college and the various groups within European Electronique. ▪ To report and manage any incident that requires the services of a third party organisation. ▪ To monitor/manage call queues to ensure that support calls are being escalated and resolved within agreed SLA’s ▪ To action any asset change in compliance with the Change Control Procedure ▪ To complete additional ad hoc project work, as required ▪ To assist the Group Network Manager by carrying out reasonable requests for additional duties as and when required. ▪ To make recommendations on potential improvements to working practices and performance to improve service levels and customer satisfaction. ▪ To contribute to EE’s solution library of fixes to common issues. ▪ To keep the working area clean & tidy at all times. Key Requirements: ▪ Good working knowledge of Microsoft Desktop Operating Systems and applications is essential. ▪ Good working knowledge of Active Directory and Group Policy. ▪ Good understanding of TCP/IP, DNS, DHCP and VLANs. ▪ Experience of using a call management system and working to SLAs. ▪ At least two years’ experience within the education sector. Other sectors considered. ▪ To be prepared at notice to work occasional evenings and weekends (infrequent). Interpersonal and Communications Skills: ▪ Excellent verbal and written communication skills. ▪ Pro-active approach to work. ▪ Ability to communicate complex technical issues to non-technical staff and pupils. ▪ Ability to communicate across wide range of ages, experience and abilities. ▪ Excellent customer relations skills. ▪ Ability and willingness to share knowledge across the team and with customers to aid learning and proficiency. ▪ Be able to work, unsupervised and on own initiative. ▪ Remain current with advances in software and hardware technologies Benefits: Company events Company pension Cycle to work scheme Health & wellbeing programme Life insurance

Conference Co-ordinator Location: City of London (Monument) Salary: £26,500 + benefits Working Pattern: On-site, Monday to Friday My client is seeking a professional, service-driven Conference Co-ordinator to deliver exceptional meeting and conference experiences within a premium business centre environment in the heart of the City. This is a hands-on, highly active role based in and around meeting and conference spaces rather than behind a desk. You will be the first point of contact for internal clients, ensuring rooms are perfectly prepared, catering is delivered to a high standard, and every detail is handled with care and efficiency. Working closely with the Conferencing Manager and wider centre team, you will play a key role in the smooth delivery of meetings and events while supporting revenue growth through excellent service and proactive upselling. Key Responsibilities • Deliver seamless meeting and conference services from enquiry through to delivery, • Set up meeting rooms to client specifications, including furniture, AV and equipment, • Prepare, serve and clear refreshments and lunches to a high presentation standard, • Manage internal meeting room enquiries and ensure all bookings are accurately recorded, • Order catering and manage food and beverage preparation, including fresh and bought-in lunches, • Take payments and accurately log all services for invoicing and billing, • Maintain immaculate presentation and visual standards across all meeting spaces, • Act as a friendly, professional first point of contact for internal clients, • Support the Conferencing Manager with external accounts and repeat business, • Assist with marketing initiatives and revenue-generating activity, • Ensure compliance with health and safety, food safety and company procedures, • Support reception and wider centre operations when required About You • Customer-focused with experience in hospitality, events, conferencing or client services, • Comfortable in a hands-on, fast-paced environment, • Confident communicator with a warm, professional approach, • Highly organised with strong attention to detail, • Able to juggle multiple meetings and priorities calmly and efficiently, • A team player who takes pride in delivering outstanding service, • Competent with Microsoft Office and basic systems, • Flexible, proactive and willing to support across the wider business centre This is a fantastic opportunity for someone who enjoys being client-facing, takes pride in operational excellence and wants to build a career within premium meeting and conference environments. To apply or find out more, submit your CV today or enquire in confidence. We are proud to be an equal opportunities employer. Change Hospitality is committed to fostering a diverse, equitable and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences and strive to ensure every employee feels valued, respected and supported.

Location: London Salary: £26,500.00 P.A Model: Seasonal Reporting to: European Guest Services Team Manager Brand/Department: Operations ABOUT US We are driven by service through PASSION, PEOPLE & PURPOSE. The Travel Corporation is made up of a team of individuals with a shared goal of delivering exceptional travel experiences that make a positive difference. We’re leading the way in responsible travel, unique rich local experiences, and are dedicated to making sure travel is easy and enjoyable. We’re seeking new talent to elevate our team and can’t wait to hear from you. Get in touch. HOW YOU’LL WORK We’re energised by all the opportunities of the world and are proud of our inspiring global workplaces. We look to inspire teamwork, collaboration, and passion for creativity. Working together across markets, teams and disciplines ensures everyone has a voice and everyone is part of our industry-leading brands. Irrespective of where you are, we cultivate environments where everyone contributes and everyone flourishes. PERKS · To grow – we offer a global training calendar, with a mix of virtual, in-person, and e-learning courses. · Giving back – for seasonal positions we give you one paid workday to volunteer to make a difference in causes that are close to your heart too. We believe that travel is a privilege, but with that privilege comes responsibility; to ensure we have a positive impact on the places we go, the people we meet, and the wildlife we enjoy. We ensure that travel is a force for good and that we MAKE TRAVEL MATTER®. POSITION SUMMARY If you have a passion for welcoming guests and delivering the best in customer service, we want to hear from you! We’re looking for exceptional people to provide a Meet and Greet service, covering a hospitality desk within our London hotels. You’ll be the face of the company, enabling guests to make the most of their stay, providing information on the “must see” sights and selling an array of attraction tickets. This is a seasonal shift-based role including some early starts and late finishes, 4 days on, 2 days off, commencing 02 March and concluding mid October. The working pattern will include weekends and bank holidays. In this role you will: · Offer a warm and genuine welcome to guests at their London hotel. · Deal pro-actively with any issues and resolve problems effectively. · Advise guests of how to enjoy their time in London. · Sell a variety of sightseeing options and theatre tickets to our guests to enhance their experience of London. · Communicate effectively with guests, colleagues, suppliers, and other departments within the business. · Answer email enquiries. · Liquidation – banking of monies. Required skills: what you need to be considered: · Outstanding customer service experience. · Excellent communication skills. · Fluent English speaker – clearly spoken. · Positive and friendly personality. Preferred Skills: what will help you stand out: · Good knowledge of London and it’s many attractions. · Selling skills. · Background in a similar role or previous travel industry experience is desirable. At TTC we put our customers at the centre of everything we do; we make travel personal to each guest and we believe our people are the key to our success.

Good Maven are proud to conduct this search on behalf of our client Multiverse. Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity At Multiverse, we’re building a product-led business that transforms the workplace through high-quality apprenticeships, giving people from all backgrounds access to world-class careers. Our UX team designs intuitive, inclusive, insight-driven experiences that drive real outcomes — with velocity, learning, and craft excellence at the core. We’re seeking a strategic, hands-on Senior Product Design Manager to elevate UX quality and effectiveness across a pivotal product group: Product Fundamentals. You'll help deliver against our “Cost to Serve” OKR, building smarter systems that reduce operational effort without compromising user experience. What You'll Do • Shape UX vision and priorities across your group: Align 3–4 cross-functional squads around user-centred goals, driving quality, efficiency, and measurable impact., • Be a hands-on leader (Player-Coach): As a Player, you'll spend around 40% of your time actively contributing to strategic discovery, vision prototyping, and unblocking squad work. As a Coach, you'll spend around 60% of your time developing your team — growing skillsets, managing performance, and raising the UX quality bar.. You'll lead from both the pitch and the sidelines, flexing your hands-on involvement based on team needs and maturity., • Champion quality and growth: Embed critique culture, QA standards, and operational UX excellence across your squads., • Drive scalable, cost-efficient systems: Design smart solutions that reduce internal effort and increase user satisfaction., • Collaborate across disciplines: Work closely with Research, Data, Product, and Engineering partners., • Embed Growth Design practices: Help your team prioritise experiments, optimisation, and measurable improvements., • Evolve our design operations: Shape planning rituals and workflows that support fast, sustainable delivery., • Hire, lead, and develop your team: Manage 2–5 product designers, building a culture of high performance and creativity. About You • Proven experience leading design teams and scaling quality in fast-paced environments., • Strong UX craft and systems thinking, with a portfolio showing real-world impact., • Skilled at balancing strategic leadership and hands-on contribution., • Collaborative by nature — building strong partnerships across Product, Engineering, and Data., • Comfortable embedding Growth Design principles and experimentation mindsets., • A strong coach who grows designers’ craft, confidence, and impact., • Fluent in Figma and fast at using prototyping for communication and alignment., • Embodying Multiverse values, especially "Development is at our core." Bonus Points While not required, you might stand out even more if you: • Show proof of curiosity through side projects — experimenting with things like 'vibe coding', new AI tools, or self-driven UX challenges., • Bring multidimensional experience across complementary areas like coding, copywriting, motion design, video editing, or growth marketing., • Can obsess over specific problems, going deep to truly understand the nuances of a user need or system challenge. Who You’ll Be Joining You’ll join a thoughtful, ambitious team of designers and researchers shaping Multiverse’s product evolution. • Designers work as true partners with PMs and Engineers., • Strong foundations exist: Product First Principles, Design QA, Critique Culture, and a Design System — with varied adoption across squads., • Based on the Nielsen Norman UX Maturity Model, we’re currently at Stage 4: Structured — systematic, but variably effective., • We're evolving toward a more craft-driven, scalable UX culture, and you’ll play a key role in raising maturity and consistency. Benefits • Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year, • Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support, • Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month, • Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year, • Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked! Our Commitment to Diversity, Equity and Inclusion We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.

Senior IT Recruitment Consultant | Working Closely with the Founder | IT / Cloud Sector • Essential that you have IT recruitment experience (any sector is OK), • Our delivery is roughly 50% in Cloud/Platform/Infrastructure, and the other 50% across Development, Data, QA and Project and Programme Management, • This is a new business-focused role, so you must have proven experience in winning new clients, • Contract or Perm background is OK, • Possibilities to be an individual contributor or a future team leader, depending on your preferred career path We have a fantastic opportunity at Prism Digital for an experienced Recruitment Consultant to join our growing team in London Bridge near Borough Market and work hand-in-hand with our Founder. Prism is a boutique consultancy offering a service more akin to a search firm in the technology sector. We have six employees and are looking to hire two people immediately, with further plans for expansion this year. This is a strategic role in which the founder is searching for a senior recruiter to be his “right-hand person.” The idea is that this will enable you to fulfil your ambitions for growth as a recruiter and, in turn, the business's objectives for expansion. What makes us different? • We’re niche. Our core market is Cloud, Platform, and DevOps. Although we deliver across the whole IT spectrum, typically via a “land and expand” methodology., • Passionate about collaborating in the market. We co-organise the world's largest DevOps meetup - London DevOps, with over 11,000 members and run the London Cloud Leaders roundtable., • Established in 2012, we have a comprehensive database of candidates and clients, providing you with a warm desk to work from., • We invest a lot of time and money into marketing our brand so that our consultants' jobs are made easier., • Invest heavily in recruitment software and automation tools, • We are always open to new ideas - no suggestion is too wacky. If you think it's a cool idea, we want to hear it!, • A fun but grown-up culture based on trust and working closely as a team. About you: • IT / Technology Recruitment experience., • A successful sales and business development track record, winning new clients and expanding accounts., • An extroverted personality who enjoys speaking and networking with people regularly, in person and over the phone., • Excellent telephone, written, and face-to-face communication skills., • A passion for establishing long-lasting professional relationships., • A personable approach that allows you to talk to candidates with warmth and openness., • Emotionally intelligent and able to read between the lines., • Great work ethic, a passion for success, and relentless energy., • Disdain for mediocrity - you will be driven to top billing leaderboards and smash sales records!, • Relaxed and a good sense of humour. This role has the opportunity for you to be: • A future manager, • An individual contributor / ‘super biller’, • Grow new international territories, • Take ownership of a contract function, • Lots more ideas, along with ideas we’d like to hear from you! What is essential is that you will bring hunger, passion and ideas to take advantage of the huge earning potential available. As an experienced 360 / New Business-focused Tech Recruitment Consultant, you will immediately play an integral role in the company and have the license to take ownership of your projects. Working closely with the Founder, you will drive your ideas and have important strategic input on the business. Our culture very much encourages and embraces new ideas from all of the team. This is a great opportunity for you to “build a business within a business” and grow as this company grows. The following is on offer: • £40k – £50k base salary, depending on experience, • Uncapped and up to 25% non-accumulated commission., • Base salary promotion targets are clearly defined, with promotions attached to sales targets Commission Scheme: • Industry-leading and highly lucrative uncapped commission scheme @ 25%, • If you bill £40k in a month, you get £10k commission (simple!), • Our average placement fee is £13k, • No threshold/cost of desk deductions or accumulative scheme Benefits: • Hybrid Remote (we work from home on Fridays), • Rewarding incentives - ranging from lunch clubs to holidays, • Multiple fun team days out, • Annual company trip abroad, • £100/month wellness budget, • Bike and personal laptop pre-tax interest-free loan scheme, • Flexible benefits package Senior IT Recruitment Consultant | Working Closely with the Founder | IT / Cloud Sector

IT Service Delivery Manager Salary: £50,000 - £60,000 pa DOE Location: Nottinghamshire / London (hybrid / client site / remote) Benefits: 26 days Annual Leave (+ bank holidays), Enhanced Maternity & Paternity, Access to HealthShield & Holiday Purchase Scheme & Electric Vehicle Scheme Our Client: Multi-Vendor IT Reseller & Managed Services Provider / VAR The Opportunity: We are searching for a proactive & experienced Service Delivery Manager to take ownership of the operational and commercial success of IT services delivered to a portfolio of enterprise customer contracts. You will play a key role in shaping the services strategy, be the driving force behind service excellence and continuous improvement, all whilst fostering long‑lasting effective customer relationships. Roles & Responsibilities: Commercial, Customer Relationship, & Service Delivery Management: • Ensure IT services add business value by fulfilling SLAs, KPIs, and meet customer expectations., • Oversee end‑to‑end service level management, ensuring full adherence to all contracted SLAs whilst maintaining consistent high‑quality service delivery., • Manage commercial and financial elements of service delivery to ensure efficiency, profitability, and value., • Maintain broad awareness of cost, value drivers, and financial implications of service decisions., • Maintain a positive and constructive narrative to customers, providing guidance and insight to enhance customer experience., • Work closely with the account management and commercial teams to deliver a cohesive service and aligned outcomes., • Build strong internal stakeholder relationships across technical teams, service desks, and other delivery functions., • Confidently lead and facilitate meetings with stakeholders at all organisational levels., • Provide matrix leadership across Service Desk functions, technical teams, and wider service stakeholders, and ensure all deliver consistently high‑quality service and outcomes., • Shape and evolve the service delivery strategy, supporting ongoing service development and growth., • Drive measurable service enhancement initiatives, embedding continuous improvement throughout the customer lifecycle., • Identify opportunities for optimisation across cost, efficiency, and return on investment., • Produce accurate and meaningful reports that clearly communicate service performance, trends, risks, and improvements., • Use data and insights to inform decision‑making, influence stakeholders, and drive service optimisation. Skills & Experience: • Previous experience as a Service Delivery Manager within an IT Reseller, VAR, IT MSP or similar is essential., • ITIL v4 certified, or proven experience working within a large scale ITIL aligned MSP with a strong understanding of modern service management best practice., • Experience of Public Sector projects/clients working on RM frameworks would be highly beneficial., • Large scale / enterprise service delivery experience, delivering IT services within client‑facing or outsourced environments., • Exceptional relationship‑building skills and the ability to represent the business with professionalism and credibility., • Strong matrix‑management capability, coordinating multi‑disciplinary teams to achieve shared outcomes., • A continuous‑improvement mindset, with proven experience driving and embedding service enhancements., • Excellent analytical and reporting skills, able to produce clear, insightful performance outputs., • Strong commercial awareness with an understanding of cost, value, and financial decision‑making., • A structured and proactive problem‑solver who thrives in fast‑moving, service‑led environments. Due to the nature of our roles, candidates must be a UK resident. Please note that we cannot offer visa sponsorship or future sponsorship for overseas candidates. For further information, please contact Alice McGlaughlin. Thank you for your interest. We carefully review every CV and will contact shortlisted applicants by phone or email. If you don’t hear from us within 5 working days, unfortunately your application hasn’t been successful on this occasion.

Knotel is one of the world’s leading flexible workspace platforms that matches, tailors, and manages space for customers. Knotel caters to established and growing companies, giving them the freedom to focus on their business, culture, and people. Knotel was founded in 2016 to give businesses the flexibility and speed to scale on their own terms. Knotel is a pioneering flexible workspace provider, redefining how businesses approach workspaces and real estate. With a commitment to service and tailored solutions, we are at the forefront of the future of work. Our Workclub combine dynamic environments, hospitality, cutting-edge technology, and a collaborative ethos to create unique spaces that provide for all sessions in your working day. In 2023 we grew the Old Sessions House Workclub into the workspace of choice for London businesses looking for a space that makes them stand out. About: We are seeking a warm, professional, and service-oriented Senior Front of House Lead to be a role-model leader and drive exceptional hospitality at Old Sessions House. This role is key to creating an exceptional hospitality experience by ensuring a welcoming, polished, and supportive atmosphere. The ideal candidate is highly organized, detail-oriented, and passionate about delivering best-in-class service. This role will work closely with the General Manager to enroll the Front of House team in hospitality initiatives, conduct member onboardings, and be the first point of contact for member escalations. Essential Duties: ● Demonstrate exceptional hospitality standards by going beyond basic customer service, creating memorable experiences through empathy, personalized service and proactive problem solving. ● Manage staff shifts, ensuring adequate coverage during all operating hours. ● Support with the execution of events, ensuring all logistical details are handled. ● Maintain up-to-date knowledge of Knotel's services, offerings, and events to effectively assist members and guests. ● Handle escalated member and visitor inquiries and complaints, providing solutions in a timely and effective manner. ● Work with our Knotel Services and Offices side of the business to enhance and deliver our hospitality principles. ● Perform other duties as assigned to support the overall success of the House. ● Welcome and assist members, clients, and guests with professionalism and genuine hospitality. ● Maintain the reception and common areas to the highest standard of cleanliness, organization, and presentation. ● Anticipate and respond to member and guest needs, handling inquiries and requests with efficiency and care. ● Support smooth daily operations by coordinating with internal teams and communicating member needs effectively. ● Uphold Knotel’s hospitality culture by ensuring the space reflects the brand’s standards for ambience, staging, and amenities. ● Manage front desk tasks, including check-ins, visitor registration, mail and package handling, and office supply inventory. Skills & Experience ● Proven experience in a supervisory role, preferably in a high-end office or hospitality environment. ● Excellent hospitality skillset with an “above and beyond” mentality. ● Strong organizational and multitasking abilities, with a keen eye for detail. ● Exceptional customer service and communication skills, both written and verbal. ● Proficiency in Microsoft Office Suite and comfortable with technology. ● Professional appearance and demeanour, with a positive and proactive attitude. ● Ability to handle high-pressure situations and resolve conflicts effectively. ● Flexibility to adapt to changing priorities and work environments. What success looks like: ● The membership “life-cycle” is always seamless and elevated - from their first day to every anniversary after. ● From the time a member or guests walks in until the time they leave, they are met with an experience that makes them feel cared for and valued. ● Our members give consistent written and verbal feedback celebrating their time in the House - and when they don’t, their concerns are addressed quickly and empathetically. ● Our Front of House team feels engaged, cared for, and that they are being given the structure they need to provide world-class hospitality. ● Hospitality within Old Sessions House is consistently improved upon, with a “1% better a day” mentality.

Role Purpose: The SIAM Security Service Manager will operate as part of the SIAM integrator function within a multi-supplier environment, ensuring that security governance, assurance, and compliance are embedded across all service providers. The role requires deep knowledge of information security standards and frameworks, combined with knowledge in SIAM practices to effectively integrate, align, and assure security across a federated supplier ecosystem. Key Responsibilities: • Act as the single point of governance and accountability for SIAM oversight of supplier security management activities, ensuring alignment with organizational security policies, • Coordinate and manage relationships with customer stakeholders as well as supplier representatives to ensure positive working relationships and buy in from suppliers for customer needs regarding security within the SIAM ecosystem, • Leverage strong negotiation skills for gaining supplier support to meet customer defined objectives and expectations, • Establish and manage SIAM security governance processes across multiple service providers, ensuring consistent compliance and reporting, • Feed security governance and oversight information for suppliers into the overall SIAM team and service, • Coordinate and oversee the delivery of supplier level security controls, risk management, and assurance activities across the SIAM supplier ecosystem, • Oversee and govern Integration of customer security requirements into end-to-end service design, transition, and operations, working collaboratively with other service towers (service desk, End User Computing, Infrastructure services etc.) within the SIAM ecosystem, • Monitor, assess, and report on security posture and risks across all suppliers, escalating where necessary to senior stakeholders, • Support security incident management and response processes, ensuring cross-supplier cooperation and adherence to defined procedures, • Act as a trusted advisor to the customer SIAM and security leadership, providing assurance that the SIAM model is operating securely and effectively Skills & Experience: • Demonstrable knowledge of SIAM principles, practices, and governance models, • Excellent stakeholder management and relationship-building skills, with the ability to negotiate pleasantly and diplomatically with service providers, fostering positive and collaborative working environments., • Stakeholder, relationship management, and interpersonal skills to ensure positive working with customer stakeholders and supplier representatives, • Proven ability to develop and maintain strong stakeholder relationships, both internally and externally, ensuring effective communication, trust, and cooperation across all levels of suppliers and government stakeholders., • Strong diplomatic negotiation skills to ensure buy in obtained from suppliers for customer objectives. Experience in managing challenging conversations and resolving conflicts constructively, supporting a culture of partnership and mutual respect within multi-supplier environments, • Understanding and knowledge of security management within complex, multi-supplier environments, • Good understanding of security frameworks, including SPF, ISO 27001, NCSC Cyber Essentials, and ITIL security practices, • Ability to manage SIAM security risk registers, governance boards, and assurance reporting, • Experience of working within central government or regulated public sector environments, • Strong incident management and problem-solving capabilities You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include; • Contributory pension, • Extra holiday purchase, • Life insurance policy, • Private medical insurance Equal Opportunities: Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. About The Hotel Situated in the heart of Knightsbridge, one of London's most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the city's largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination Italian restaurant La Maison Ani. About the Job: An opportunity has arisen for a Day Luggage Porter to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • To tidy the luggage area and Concierge desk as required., • To man the Telephone main switchboard as and when required., • To ensure all requests are the Concierge desk are handled in a professional and courteous manner., • To assist in the Security of the hotel by reporting any suspicious persons or happenings., • To ensure a proper handover is prepared for the morning shift., • To deliver extra beds, turndown beds and clean rooms as requested by your line manager. About you: The ideal candidate for this position will have the following experience and qualifications: • Must have UK driving license., • Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment., • Strong customer service skills with the ability to provide personalized service to discerning guests, ensuring their needs are met with efficiency and professionalism., • Familiarity with luggage handling procedures, including proper lifting techniques and care for guests' belongings, to maintain the hotel's high standards of service., • Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment, while maintaining attention to detail and upholding the hotel's brand reputation. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

Role Overview We're looking for a commercially-driven, hands-on Location Manager to oversee the daily operations of our Paddington and Canary Wharf GoBoat locations. This is a sales-focused operational leadership role that requires significant on-site presence. We expect you to be working from the pontoon at least 50% of your time, leading by example, coaching your team to drive sales, and staying connected to the frontline of our business. This isn't a desk job. You'll be working alongside your team, actively selling, managing boats, serving customers, and ensuring operational excellence while also identifying and developing new revenue opportunities and building a sales-driven culture across both sites. Employment Details • Contract Type: Full-time, salaried position, • Hours: 40 hours per week, • Salary: £40,000 - £45,000 per annum (depending on experience), • Bonus: Profit-based annual bonus (up to 59% of base salary) Core Responsibilities • Sales Leadership & Revenue Growth: Drive a sales-first culture across both locations. Coach and train staff on sales techniques, upselling, and customer conversion. Lead by example through active selling on the pontoon. Identify and develop new revenue streams including add-on services, corporate packages, and partnerships. Set and monitor sales targets for your team and hold them accountable for performance., • Commercial Development: Continuously explore opportunities to increase revenue and profitability. This includes developing new products, pricing strategies, promotional offers, and partnerships with local businesses or corporate clients. You'll be expected to think entrepreneurially about how to grow the business., • Hands-On Operations: Lead from the front by working alongside your team on the pontoon, demonstrating best practices in customer service, boat operations, sales techniques, and safety protocols., • Team Leadership & Sales Coaching: Recruit, train, and manage assistant managers and crew members. Build a high-performing, sales-focused team culture where every team member understands their role in driving revenue and delivering exceptional customer experiences., • Customer Service Excellence: Ensure all customers receive outstanding service that encourages repeat business and referrals. Handle complaints and refunds professionally, manage corporate bookings, and turn every customer interaction into a sales opportunity., • Process Improvement: Continuously identify and implement operational improvements for greater efficiency and profitability – both incremental gains and transformative changes., • Local Marketing: Collaborate with the marketing team to develop and execute local marketing strategies, support events, and enhance brand visibility to drive footfall and sales., • Financial Management: Manage staff costs, procurement, stock control, and asset management with a relentless focus on profitability and maximizing operating profit., • Maintenance & Compliance: Work with the maintenance team to ensure boats meet safety standards and regulatory requirements., • Environmental Monitoring: Monitor weather and river conditions, making operational adjustments as needed for safety., • Stakeholder Relations: Maintain positive relationships with landlords, local authorities, and other key stakeholders that can support business growth. What We're Looking For • Proven experience in operational management with a strong sales track record, ideally in hospitality, leisure, retail, or customer-facing industries, • Demonstrated ability to coach and develop teams to achieve sales targets and drive revenue growth, • A hands-on leadership style – you lead by doing, not just delegating, and you're not afraid to jump in and sell, • Strong commercial awareness with entrepreneurial thinking – you naturally spot opportunities to increase revenue and improve profitability, • Excellent people skills – you can recruit, motivate, and develop a diverse team while holding them accountable for sales performance, • Comfort working outdoors in all weather conditions, • Problem-solving mindset with a passion for continuous improvement and innovation, • Data-driven approach to decision making – comfortable with sales metrics, conversion rates, and financial performance indicators, • Flexibility to work weekends, evenings, and peak periods as required, • Experience with boating or water-based activities is beneficial but not essential

Blitz Hire supplies specialist rigging equipment to the film production industry. Our clients include leading film studios and high-profile production companies. Through unwavering commitment to our values, Blitz has grown to become the recognised leader in our field. Our vision is to continue nurturing this culture, keeping both our equipment and our people at the core of ambitious productions for many years to come. Team: Hire Reporting to: Hire Desk Manager Location: In person- Welham Green Hours: 8:00 am – 4:00 pm Salary: £38,000 - £40,000 per annum About the role: This is a key supporting role to assist between creative vision and operational execution of our projects. Your role will encompass overseeing equipment rentals, manage project logistics, and facilitate seamless collaboration among teams. Your duties will include: · Assist the Hire & Project manager in all areas of delivering a rental project including booking/allocating equipment, producing schedules, booking transport requirements, etc. · Provide general administrative, practical support and assistance to all aspects of the company’s operations. · Assist with the pre-production elements of the company’s rental projects, including booking suppliers, issuing purchase orders and booking accommodation and travel. · Handle rental enquiries received by phone and email. Process client requests and issue quotations/order confirmations for services efficiently. · Keep the Company’s rental management software, current and updated with all project and client details. This also includes project amalgamation. · Negotiate and secure orders and returns for subcontracted services/sub-rentals to drive maximum value for money for client, combined with profitable and efficient supply by the Company. · Match client requirements to available rental stock to maximise profitable delivery and execution on specific projects. Take overall responsibility for the profitable and maximum utilisation of assets required and the minimisation of costs incurred. · Monitor project progress and act as a point of contact for client in the event of any changes or additional requests throughout the project. · Prepare all paperwork and keep job files for each project updated and available for input from other team members. · Prepare customer invoices and close job file upon completion of each project. This includes all returns are completed and outstanding items recharged. · Assist with the administration of all paperwork and job files for each project as directed by other team members. · Manage any project changes and customer confirmations, collating and reporting all charges to be invoiced. · Communicate with customers to resolve invoice/payment queries on sales invoices for hires and projects. · Communicate with suppliers where purchase invoice queries exist and resolve discrepancies. · Coordinate out of hours support and advice to active projects and clients, across the team. · Answer and handle incoming telephone calls in a professional and polite manner. · Manage visitors to the Company’s premises. Greet and welcome visitors, act as first point of contact, whilst visitors wait for appointments etc. General: · As directed, provide support to the other teams within the company, to assist in other aspects of the business’s activity, as required. · Always keep all work-related information confidential and act in a professional manner. NDAs are regularly required for signature. · Be aware of and comply with the company Health and Safety Policy. · Ensure that the Company’s policies, rules, procedures, and obligations are observed in carrying out the above duties. · Provide feedback to Line Manager of any areas of improvement, development or growth of the business identified. Take a role within the team in problem solving and contribute to team & business improvement. · The person will: · Be proactive and self-motivated. · Be a team player with strong communication skills. · Be reliable and punctual with a strong work ethic. · Be courteous when dealing with customers and the public, always representing the company and its reputation impeccably. · Be able to assist with marketing projects as requested, including attending trade shows and other industry events when necessary. · Have the ability to work as a member of a team and to provide and receive input from other team members. · Be flexible and adaptable. Able to respond to short notice changes in working hours and schedules. Experience and qualifications: · Ability to manage a situation and effectively deal with both junior and senior colleagues. · Demonstrably numerate, articulate and with an interest / experience in all areas of business administration. · Ability to prioritise and multi-task with a dynamic and changing workload. · Methodical and motivated individual, with passion for accuracy and excellence. · Good IT knowledge with a working knowledge of Microsoft Word / Outlook etc. · Proactive, self-motivated individual capable of working on their own initiative in a constantly changing and pressurised environment and fast developing company. · Numerate. Basic maths skills and arithmetic required. Advantageous: · Insphire Benefits: · Employee Assistance Programme (EAP) · Company sick pay scheme · Paid lunch break · 22 days annual leave, rising by one day after 5 years’ service and a further day after 10 years’ service +Bank Holidays and paid Christmas Shutdown

Job Description Billing Education Recruitment Manager – Harrow Office 📍 Location: Middlesex House, 130 College Road, Harrow, HA1 1BQ (Harrow on the Hill is the nearest station which is on the Metropolitan line) 💼 Contract: Full-time, Permanent 🕐 Working Hours: • Term Time: 07:00 – 17:00 (1.5-hour lunch break), • School Holidays: 09:00 – 16:00, • 💷 Salary: £40,000 – £75,000 per annum + Uncapped Commission & Bonuses, • 📌 This is a fully office-based role. Remote or hybrid options are not available. About Enlighten Supply Pool Enlighten Supply Pool is one of the UK’s leading providers of supply teachers and education support staff, with over 15 years of trusted service. Known for quality and professionalism, we pride ourselves on making meaningful matches between educators and schools, ensuring the best outcomes for both. The Opportunity We’re looking for a Billing Education Recruitment Branch Manager to lead and grow our high-performing Harrow office. This is a fantastic opportunity for someone with a proven agency recruitment background—ideally within the education or social care sectors—who is ready to take their leadership to the next level. As a Billing Branch Manager, you’ll lead a team of Consultants and Resourcers while continuing to manage your own successful desk. You’ll drive business development, mentor staff, and shape the strategic direction of the branch with the support of senior management. Key Responsibilities • Lead from the front with your own billings and client development, • Manage, inspire, and grow a team of Recruitment Consultants and Resourcers, • Develop and execute branch sales plans and strategies, • Conduct regular 1-2-1s and team meetings to support performance and wellbeing, • Hire and develop talent in line with Enlighten’s values and growth plans, • Foster a high-performing, motivated, and collaborative team culture, • Monitor team performance, providing coaching and feedback, • Maintain strong client and candidate relationships, ensuring satisfaction and quality service, • Act on feedback from our Learning & Development and senior leadership teams What We’re Looking For • Proven billing success in agency recruitment (education sector preferred), • Experience in leading or managing a recruitment team, • Strong knowledge of the education recruitment market (or similar sectors), • Results-driven, resilient, and passionate about growth and leadership, • Exceptional interpersonal and team-building skills What You’ll Get in Return • Uncapped commission structure (no threshold on personal billings), • Bonuses & branch incentives including shares in the business, • The most effective training and coaching in the industry, • Clear career progression and promotion opportunities, • Reduced working hours during school holidays, • Fun and sociable team environment with regular company events, • Dress-down Fridays and other team perks Ready to Join Us? If you're an ambitious recruiter looking to take the next step in your career, or an established manager ready for a new challenge, we want to hear from you. 👉 Apply now or reach out for a confidential conversation.

At NIHR, we deliver world class research, managing over £600m of public investment each year. This role sits within NIHR’s Central Commissioning Facility Systems Team in Twickenham, supporting critical digital platforms used to manage research funding. The Role You’ll help support and administer NIHR’s grants management systems (Simplectic Grant Tracker/ SmartSimple), working with the Research Systems Manager and senior analysts. You’ll contribute to major digital initiatives such as NIHR’s Digital Strategy Programme and One NIHR Project, helping modernise systems and processes. Day-to-day you’ll assist with system configuration, testing, documentation, JIRA issue resolution, releases and technical support, while working closely with business and digital teams. This is a developmental role with opportunities to build deeper technical expertise. Key Responsibilities • Provide system support, access control, and configuration, • Assist with change management and NIHR projects, • Support commissioning of new funding schemes, • Train users on systems and new features, • Data cleansing, migration, and documentation maintenance, • Support testing, system releases, and process improvements, • Attend meetings and capture actions, • Provide cover for team roles as needed Essential Criteria • Degree (or equivalent) in IT, systems, data, or related field, • Experience in systems/application support and enterprise platforms, • System configuration, user management, testing, and UAT coordination, • Familiarity with JIRA or service desk tools, • Technical documentation and data quality support, • Strong communication and stakeholder management skills Desirable Criteria • Public sector or research environment experience, • Experience with grant management platforms (Simplectic, SmartSimple), • Exposure to digital transformation, Agile/Prince2, reporting/SQL, • Experience in training delivery and process improvement Compensation, Benefits & Working Arrangements: Salary: £32,000 to £33,700 pa Location: Twickenham, London / Hybrid working model Contract Type: Full Time,12 months fixed term contract Working Hours: 37.5 hours per week Annual Leave: 25 days, plus UK public holidays Employee Benefits Include: Annual bonus, subject to company performance Enhanced Contributory Pension Scheme Life Insurance Cover Benenden Healthcare Membership Training and Development Opportunities Season Ticket Loan NB: This is an office-based, hybrid role with an expectation for all employees to attend our offices a minimum of 4 days a month, usually worked as 1 day per week, and may increase, subject to team requirements. How to Apply If you are excited about the prospect of joining our team and believe you possess the relevant skills and background, we invite you to apply. Please submit your CV along with a 'Statement of Suitability' that showcases your key skills and experiences in relation to the 'Essential Criteria' outlined in the job description. The closing date for applications is 9am on the 9th February 2026. Inclusion and Diversity LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Program Manager - Public Sector Job Type: Permanent Location: London Ready to lead large Programs and drive engagements across Public Sector Group? We have an exciting opportunity for you – Program Manager - Public Sector! Careers at TCS: It Means More TCS is a purpose‑led transformation company, built on belief. We don’t just help businesses transform through technology — we support them in making a meaningful difference to the people and communities they serve. Our clients include some of the biggest brands in the UK and worldwide. For you, it means more — more opportunity, more challenge, and more impact. • Shape and execute mission critical engagements, • Lead large engagements within the sector, • Provide client advisory services for digital transformation by leveraging TCS expertise The Role You will lead large transformation and mission critical projects and programmes in the public sector business. You are expected to set up client relations for strategic logos. You will contribute delivery-led revenue/sales growth of TCS Public Sector business. Key Responsibilities • Responsible for shaping and delivering large complex programmes from inception to go-live/hyper care/transition, • Provide client advisory services for digital transformation by leveraging TCS expertise, • Drive TCS business growth with CxOs and negotiate larger share of business through consultative sales, • Manage complex/matrix set of stakeholders at multiple levels including CXO’s, policy makers, business owners etc. (both client and TCS), • Lead and manage Agile/Waterfall delivery, • Tracking and reporting on progress against the plan, including managing exceptions and escalations, • Supplier management and where necessary manage sub-contractors, • Responsible to build and maintain working relationship with key partners, product vendors and 3rd party providers, • Assessing and managing the risk profile of the Project / Programme, mitigation plans, create/maintain registers, • Provide reporting for Programme Operational Boards and Senior/Exec level Steering Committees, • Ability to present TCS solutions and business models to technical and non-technical audience during sales stage and delivery phase Your Profile Essential Skills / Knowledge / Experience • Proficient experience of delivery within the UK Public Sector including with Central Government, • Large programme management and proficient experience in rolling out end-to-end transformation initiatives, • Exposure to multiple delivery models including Agile, Waterfall etc., • Exposure to, and strong understanding of, GDS delivery approaches, assessments and stage gates., • Proficient understanding of project and programme disciplines – structure, standards, gateways, process adherence, accurate and detailed planning, • Transition Management – Ability to transition new/on-going services (Application Development/Support, Infra etc) into TCS and service transition of large programmes to BaU, • Experience in Change Management, Risk Management, Financial Management, Pricing, Commercial, Contracts, • In depth knowledge and work experience in Service Delivery operations, • Hands on Experience of working in DevOps Environment, • Exposure to full spectrum of services including Cloud, Infrastructure, Service Desk, End User Services, Service Delivery, Operations management, Testing, ERP, Shared Services etc., • UK Public Sector bid process, Supplier Qualification/RFP process and proposal response creation is highly desirable, • Exposure to UK Government Digital Services (GDS) and DDaT, • Exposure /knowledge on digital technologies (Cloud, RPA, AI/ML, BI, Data/Analytics, Cognitive Chat solutions, Process mining, BPM technologies etc.), • Proficient interpersonal skills to convince, reassure, persuade and negotiate Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

Business Development Manager – Specialist Property Finance (Bridging, Refurbishment & Buy-To-Let) Six-Figure OTE | Market-Leading Lender Are you an ambitious Business Development Manager looking to join one of the most successful specialist property lenders in the UK? Join a multi-award-winning lender that has built a reputation for speed, service excellence and consistent deal delivery within the intermediary market. The Company Our client is a fast-growing specialist property finance lender founded by highly experienced industry professionals. Since launch, the business has established itself as a leader in short-term property lending, combining entrepreneurial thinking with smart, customer-focused technology. With over £1.3bn already deployed and continued investment into growth, the lender offers brokers a highly competitive proposition across bridging, refurbishment and buy-to-let finance, with loans up to 70% LTV and terms of up to five years. About the Role This is a field-based Business Development Manager role where you will be given ownership of a defined sales region and an established broker database. Rather than being desk-bound, you will have the autonomy to manage your own diary, meet brokers face to face and actively grow relationships across your region. Reporting directly into the Managing Director of Sales, you will work closely with underwriting and internal teams to structure deals efficiently and maximise completion volumes across the bridging, refurbishment and buy-to-let product suite. This is a fast-paced, high-activity environment where enquiries move quickly and performance is rewarded. Key Responsibilities • Manage deal enquiries directly with introducers, structuring cases in line with credit policy., • Build and maintain strong, trust-based relationships with brokers and introducers., • Actively generate new business from inbound enquiries, existing partners, networking and industry channels., • Drive bridging and buy-to-let volumes through relationship-led sales activity., • Achieve quarterly and annual sales targets agreed with senior leadership., • Attend and present at exhibitions, seminars, workshops and broker events., • Maintain in-depth knowledge of products, service proposition and competitor offerings., • Accurately record activity, meetings and contacts on the CRM system. Skills and Experience • Proven Business Development Manager experience within specialist lending, bridging finance or wider property finance markets., • Minimum of three years’ experience within financial services sales or intermediary distribution., • Strong understanding of broker-led sales environments., • Confident presenter, comfortable engaging with both small groups and large audiences., • Excellent communication skills across face-to-face, telephone and digital channels., • Highly motivated with a strong focus on customer service and delivery., • Strong relationship-building and stakeholder management capability., • Ability to influence at senior level and operate with professionalism and integrity., • Clear alignment with values centred around teamwork, service excellence, integrity and tenacity. Package • Competitive Salary, • Uncapped commission structure with realistic six-figure on-target earnings., • Excellent long-term progression opportunities within a growing lender., • Supportive leadership and award-winning sales environment. Why Apply This is an opportunity to represent a lender with genuine market credibility, strong deal flow and a reputation for getting transactions completed. You will be trusted with autonomy, rewarded for performance and supported by a high-calibre internal team. If you are looking to accelerate your specialist property finance career while earning market-leading commission, this role delivers on every level.

Job Title Project Manager – Service Desk Location: London (hybrid working, approximately 3 days onsite per week) Contract: 6 month fixed term contract with potential to extend Start date: ASAP Salary: Contract or FTC, dependent on experience Overview A professional services organisation is seeking a Project Manager to deliver Service Desk and IT support related initiatives. This role sits firmly at delivery level and is suited to someone comfortable running projects end to end, without needing senior or programme level responsibility. You will be responsible for managing defined workstreams, coordinating delivery across technical teams and suppliers, and ensuring projects are delivered to plan, within agreed scope and timelines. The Role You will manage the delivery of Service Desk projects and service improvement initiatives, working closely with operational teams and third party providers. Responsibilities include: • Managing project scope, plans, timelines, and dependencies, • Owning project documentation including RAID, plans, and status reporting, • Coordinating resources across internal teams and external suppliers, • Managing risks, issues, and change in line with agreed governance, • Tracking progress against milestones and supporting basic cost control, • Providing regular project updates to stakeholders and delivery leads, • Supporting service transitions, tooling changes, and operational improvements within the Service Desk This role is delivery focused and hands on, with accountability for outcomes, but without strategic ownership or people management responsibilities. Required Experience Essential: • Proven experience delivering IT or Service Desk related projects, • Experience working with Service Desk platforms such as ServiceNow or similar tools, • Understanding of IT service environments and support operations, • Ability to manage third party suppliers or managed service providers, • Working knowledge of project management methodologies (Prince2, Agile, or similar), • Strong stakeholder management skills at operational and management level, • Confident communicator with technical and non technical audiences, • Good working knowledge of Microsoft Excel and PowerPoint for reporting Desirable: • Experience in regulated or structured environments, • ITIL Foundation or equivalent service management knowledge, • Prince2 Practitioner or Agile certification What’s on Offer • Delivery focused project role with clear scope and ownership, • Exposure to varied Service Desk and IT support initiatives, • Supportive environment with access to training and development, • Opportunity to extend or convert to a longer term position

General Catering Manager Flagship Media Workplace Contract Catering – B & I Sector South London (Bromley / Orpington) Salary up to £55,000 - DoE This is a standout opportunity for an experienced General Catering Manager to take the lead at a flagship media workplace in South London. It’s a senior, visible role where you’ll have real ownership — shaping the day-to-day operation, leading the team on the ground, and building strong relationships with key stakeholders. The site is lively and varied, combining a busy staff dining offer with high-quality hospitality and regular events. It suits someone who enjoys being hands-on, setting the tone, and delivering great service without losing sight of the bigger picture. What you’ll be responsible for You’ll be trusted to run the operation with confidence. That means: • Leading a predominantly Monday–Friday business, with a set number of weekends each year, • Overseeing a well-established staff restaurant alongside a strong hospitality and events programme, • Managing and developing an on-site team of 8, staying visible, supportive, and present, • Being the key point of contact for senior internal clients, VIP guests, and visitors, • Making sure standards are high, the experience is consistent, and the operation continues to evolve What we’re looking for This role will suit someone who already understands B & I - Catering Sector and is comfortable operating at a senior level. • Proven B&I catering experience is essential, • Confident delivering professional hospitality and events, • A natural, credible leader who enjoys being operational rather than desk-bound, • Strong relationship-builder with a calm, positive approach, • A driving licence is essential due to the location What’s on offer • Salary of £53,000 – £55,000, • Enhanced holiday allowance, • A comprehensive benefits package, • Regular exposure to senior leadership, • A genuine opportunity to grow within a progressive, forward-thinking business

Job Title: Graduate Asset Manager - Commercial Asset Management Contract Type: Full time Employment Type: Permanent Reporting Line: Associate Director for Retail Asset Management Salary: Up to £35,000 depending on experience Hours: 36.25 per week, Monday to Friday The Estate aims to operate to high standards of equity, diversity, and inclusion. We therefore welcome applicants from all backgrounds. This vacancy will remain open for up to 10 working days; however, we may close the advert early should we receive a high volume of applications. OVERVIEW OF THE ROLE As a member of the Commercial Asset Management Team, the successful candidate will play a key role in optimising income, and protecting and improving the long term value of the Estate, while having regard to the individual strategies of the various funds. Focus for the role will be on the Estate’s central London retail and restaurant assets within the Portman Marylebone portfolio, reporting directly to the Associate Director for Retail Asset Management. The individual will be expected to support with the day-to-day asset management of the independent retail portfolio in alignment with the Estate’s Retail Strategy. This will involve tenant engagement, new lettings, lease renewals, rent reviews, refurbishment appraisals, property management and dilapidations. The candidate will also be expected to provide support to the wider Commercial Asset Management team by contributing to portfolio performance analytics and reporting on Key Performance Indicators. It is expected that a Graduate Asset Manager will take an active role in obtaining their RICS membership and professional qualification within 2.5 years of starting at the Estate. They will be supported by their Supervisor and Counsellor at the Estate. The successful candidate will be able to demonstrate a high level of organisation skills, be a confident communicator, a proactive team member and have strong numeracy skills. OUR MISSION & VALUES The Portman Estate is a forward-thinking property company with an enduring heritage and a commitment to promoting and protecting the long-term success of Marylebone and London’s West End. In August 2022, the Portman Estate became the first estate to be certified as a B Corp. This means that we meet high standards of social and environmental performance and have made a commitment to continuous improvement. We recognise our responsibility to provide a high quality, sustainable environment while seeking to safeguard our community, manage responsively and evolve our portfolio for the benefit of all. We aim to do this with a Clean Heart and a Cheerful Spirit, as the family motto directs. At The Portman Estate we prioritise particular values: • Respect: maintaining relationships; ability to listen; understanding another’s viewpoint; acknowledging other’s efforts, • Ethical: moral principles; knowing what is right and wrong; high standards, • Inclusivity: ensuring sense of belonging; being open and fair to all; making individuals feel valued and able to reach their full potential; approachable; accessible; open; easy to talk to; welcoming; friendly, • Moral courage: standing up for what is right; taking action for moral reasons. ROLE RESPONSIBILITIES The Role Responsibilities detailed below are not exclusive or exhaustive and the post holder will be required to undertake such tasks as may be reasonably expected within the scope and role: Subject to Company and Trust strategy and policy, undertake the following; • Liaising with retained advisors when overseeing new lettings, rent reviews and lease renewals., • Reviewing offers for new leases, and considering how the proposed uses align with individual property strategies and the Estate’s Retail Strategy., • Considering applications to assign, alter or sublet., • Working with the Estate’s retained property managers on the general management of commercial properties., • Responding professionally to customer queries in a timely manner., • Building professional relationships with key stakeholders and customers., • Assisting with the portfolio’s annual valuation., • Supporting our Strategic Projects Team when liaising with customers to achieve public realm improvements., • Supporting and collaborating with our Marketing Team to promote tenant engagement with the Portman Marylebone consumer brand., • Supporting on portfolio analytics for inclusion in Fund and Trustee Meetings, and tracking the Commercial Asset Management team’s Key Performance Indicators., • Maintaining a database of comparable transactions for retail, office and hotel for the benefit of the Commercial Asset Management team., • Co-ordinating property keys for team members, external agents, consultants and contractors as requested. Provide a professional, proactive, and personable point of contact for external parties, particularly our Customers., • Managing the vacate process from once the tenant has their notice approved via an Asset Manager with carrying out inspections for pre and post vacant properties., • Instruct minor works via the Service desk department., • To provide support to your team, colleagues, and manager in respect of any ongoing review of processes and flag up any arears where you think efficiencies and or improvement in our service can be made. PERSON SPECIFICATION The below specification details the set of criteria that outlines the essential traits a candidate should have to be considered for the role. • RICS accredited Real Estate degree, • Demonstrable interest in retail, brand knowledge across retail and F&B, • Basic understanding of the commercial property market, • Competent MS Word, Outlook and MS Excel skills, including an ability to analyse large datasets, • Administration experience within an office environment or similar, • Experience of clear written and verbal communication across a range of stakeholders, • Ability to work with high degree of accuracy and attention to detail, • Good time management skills and ability to meet deadlines and multitask, • Ability to handle sensitive data

• Head of Operations | Croydon, • Seeking candidates from a fast-moving Operational, Manufacturing or Distribution background., • Competitive package on offer. A fantastic senior leadership vacancy has become available following an internal promotion. This role will put you at the heart of a fast-moving, complex operation within a highly regulated environment. This is a standout opportunity for an experienced operational leader to take ownership of a diverse, high-volume environment that blends cutting edge automation with hands on, people led operations. The Role: As Head of Operations, you’ll set the tone and direction for a large, multi-disciplinary operational team. You’ll lead through others, empowering strong site leadership while maintaining close oversight of performance, compliance, safety and continuous improvement. This is not a desk based role. You’ll be visible, engaged and hands-on when needed - equally comfortable walking the floor as you are working with senior stakeholders on strategy, risk and future capability. It’s a role that requires strategic thinking, operational grip, and a genuine passion for leading people in a regulated, performance driven environment. Key Responsibilities: • End to end leadership of multiple warehouse and distribution sites operating at pace, • Managing operations that combine advanced automation with manual processes, requiring adaptability and strong judgement, • Ensuring safe, compliant and efficient operations within a regulated environment, • Creating a culture of high performance, accountability and continuous improvement, • Owning Health & Safety across the operation and embedding a strong safety first mindset amongst your team, • Developing, coaching and inspiring site leaders and operational managers, • Working collaboratively with central functions including Quality, Compliance, IT and Supply Chain, • Driving operational resilience while improving cost, service and productivity About the business you are joining: This is a business that, truly, puts people and collaboration at the centre of everything it does! You’ll be joining a highly inclusive, down to earth and supportive leadership team, where success is driven through teamwork rather than hierarchy. Relationships matter here and this role will suit someone who enjoys working with people at all levels, from shopfloor teams to senior executives. Leaders within this business are expected to be: • Approachable and visible, • Commercial but human, • Decisive, without losing empathy, • Comfortable leading through change The successful candidate for this role will have the following background: • Proven senior leadership experience in a fast-moving operational environment, • Experience leading multi-site operations, ideally with previous exposure to automated facilities., • Strong understanding of operating in regulated, compliance led environments, • A track record of improving performance through people, not just process, • A collaborative, engaging leadership style with high emotional intelligence, • Dynamic, resilient and comfortable operating under pressure Why apply? If you’re looking for a role where you can shape culture, influence strategy and genuinely make an impact, this is it. You’ll have real autonomy, a broad operational remit and the chance to lead a critical function at the heart of the organisation. This is a role for a people-focused, modern operations leader who thrives in complexity and enjoys bringing others with them on the journey. Keywords: Head of Operations, Operations Director, Operations Manager, Operations Management, Site Director, Plant Director, Head of Manufacturing, Manufacturing Manager, Head of Distribution

Operations Compliance Manager Rainham, Permanent, Full-time Competitive Salary Adler & Allan is looking for a dynamic, hands-on Operations Compliance Manager to take the reins of compliance, operational excellence, and safety across our Environmental Services depot. If you thrive in fast-paced, regulated environments and love being at the heart of day-to-day operations—not stuck behind a desk—this is your opportunity to shape the standards that keep our people safe, our customers confident, and our licence to operate secure. This is your chance to become a visible leader in a business that protects the environment, supports critical infrastructure, and delivers essential services nationwide. What you’ll lead: Waste & Environmental Compliance • Environmental permits and waste transfer station oversight, • Duty of Care, waste classification, consignment notes, tonnage returns, • EA/SEPA inspections, audits, and regulator engagement, • ADR/HazMat considerations, • O-Licence obligations, • DVSA and Traffic Commissioner standards, • Tachographs, WTD, driver hours, • OCRS and fleet audit readiness, • Inspire, develop, and performance-manage depot teams, • Champion the One A&A culture across divisions, • Support operational strategy, KPIs, and reporting, • Ensure safe, compliant, on-time delivery of all depot activities, • Drive quality, efficiency, and customer-focused service, • Support integration of new acquisitions, • Support depot P&L performance, • Improve margin, reduce cost, and enhance profitability, • Identify commercial opportunities and grow client relationships, • Lead safety audits, training, and best practice, • Ensure full adherence to legal and company standards, • Act swiftly on any breaches or risks What you’ll bring • Strong experience in waste, environmental services, transport, or regulated operations, • Deep understanding of waste legislation and Duty of Care, • Transport Manager CPC (or willingness to obtain), • Experience with EA/DVSA inspections, • Proven leadership in complex, live operational environments, • Commercial awareness and sound operational judgement, • Excellent communication and stakeholder influence, • Strong IT literacy and data-driven decision-making, • Ability to build high-performing, engaged teams Desirable extras • IOSH/NEBOSH, • Confined space, water jetting, HazMat, or marine response knowledge, • FORS, ISO14001, or internal audit experience, • Full UK driving licence About us: At Adler and Allan Group, we're not just a company – we're environmental champions committed to protecting our planet while helping businesses thrive. We're a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients. Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.

Technical Support Specialist - Leading International Law Firm. A prestigious international law firm with a major London presence is seeking a Technical Support Specialist to join its highly regarded IT team. Reporting into the London Service Desk Manager, you will play a key role in delivering first

Commissioning Manager Electrical, Controls & Hazardous Area Systems Location: Chichester (office & workshop based) + UK & occasional international travel Salary: £55 £70,000 DOE + car allowance + bonus Type: Permanent, full-time The Opportunity This is a senior, hands-on Commissioning Manager role within a specialist engineering business delivering complex electrical, control and fluid-handling systems into hazardous, regulated environments. You’ll take full ownership of commissioning activities, from FAT involvement through to site execution, handover, and client acceptance, working closely with engineering, projects, service, and commercial teams. Around 60% of your time will be based in Chichester (office, workshop, testing), with the remaining 40% on customer sites across the UK and occasional international travel. As such, this role suits someone within approximately one hour’s commute of Chichester who enjoys a mix of base work and site delivery. This is not a desk-only role. It’s a position for someone who enjoys technical accountability, problem-solving, and being the person others rely on when systems need to work first time. What You’ll Be Responsible For • Leading and executing commissioning activities across electrical, control, hydraulic and process systems, • Supporting and participating in FATs, SATs, site commissioning and final handover, • Planning commissioning strategies, resources and schedules across multiple projects, • Acting as the technical authority during commissioning phases, resolving issues on site, • Producing and managing SAT documentation, RAMS, handover packs and acceptance sign-off, • Supporting sales and projects with technical input, estimates and commissioning strategy, • Providing escalation-level technical support to service teams (PLC, instrumentation, controls), • Coordinating internal engineers and subcontractors during commissioning activities, • Championing safety, quality and environmental standards at all times What We’re Looking For You’ll be an experienced commissioning professional who is comfortable working in safety-critical environments and taking responsibility for delivery. This role would suit someone with significant industry experience who is comfortable leading commissioning activities rather than just supporting them. Essential experience: • Strong understanding of electrical control systems, • Strong understanding of hydraulic control systems, • Hands-on experience with PLC and HMI programming, • Experience commissioning systems in industrial or regulated environments, • Confident fault-finding capability, • Full UK driving licence Highly desirable: • Experience working in ATEX / hazardous area environments, • Experience with Accuload, Multiload or Contrec load computers, • Experience commissioning high-pressure systems, • Strong documentation discipline (SATs, RAMS, handover packs), • Ability to read and interpret P&ID drawings Why This Role Stands Out • Senior-level technical ownership, not just supervision, • Visible, valued role within project delivery, • Strong mix of office, workshop and site work, • Opportunity to influence commissioning standards and approach, • Exposure to complex, real-world engineering challenges, • Clear trust placed in your technical judgement Interested? If you’re an experienced Commissioning Manager or Senior Commissioning Engineer ready to step into a role with real responsibility and technical credibility, we’d like to hear from you.

I am partnering with a fast growing premium food start up that keeps some of London’s busiest, healthiest restaurant kitchens moving. They are now looking for a hands-on Customer Account Manager to own their biggest hospitality client and a portfolio of other key accounts. This is not a desk role and it’s also not pure hunter sales. It’s on the ground, relationship driven account management with real impact. What’s in it for you • Salary: £45,000–£55,000 DOE, • Scope: A flagship hospitality account already in high growth, plus additional accounts to round out your portfolio., • Influence: Direct access to the senior team in a business that actually listens and adapts., • Development: Real progression in an ever-evolving, genuinely exciting company., • Environment: A genuinely friendly, entrepreneurial team who care about good product, great service and keeping good people. The role – what you will actually do You will be the person everyone calls when something matters. • Look after a large, fast growing casual dining group across London, plus a mix of other existing clients., • Be out and about: visiting sites, checking in with managers, walking kitchens, understanding what’s really going on., • Own the day to day: quality issues, missing items, delivery timings, “this doesn’t look right” moments” and fix them, • Be the filter between the client and the internal teams: solve what you can, escalate only what really needs it., • Work closely with warehouse, prep/production, buying and customer service to make sure the right product lands in the right place at the right time., • Spend time at the production site when needed: checking product, talking to the team, aligning on specs and expectations., • Join a weekly commercial meeting to talk through how your week has gone, performance, and what’s coming up. You are basically there to make sure key customers feel looked after, heard, and supported – and that the internal teams aren’t buried under noise. Who this is perfect for This will suit someone who reads the below and thinks: “Yes, that’s me.” • You have managed multi-site hospitality accounts before: restaurants, QSR, contract catering or hotel groups., • You like being in service led, operational environments: fridges, warehouses, prep kitchens don’t scare you., • You are confident but fair: you will stand up for your customer and for your company when needed., • You can tell the difference between a real problem and a one off blip and you don’t turn everything into a drama., • You are naturally organised and autonomous: you run your own diary, plan your week, keep on top of visits and follow-ups., • You are comfortable in a growing, non-corporate business where not everything is perfectly structured… yet., • You like the idea of growing with the company: staying long enough to build deep relationships and then potentially flex into new areas (buying, new business, bespoke/production, etc.). This is not right for someone who needs rigid processes and layers of sign off to function. It is right for someone who enjoys a bit of chaos, can bring some structure with them, and wants to be part of a growth story. This is a field based role with regular office and production site visits.

Gwork - LGBTQ+ Business Community. Gwork - LGBTQ+ Business Community. This job is with London Business School, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Technical Support Specialist - Leading International Law Firm. Reporting into the London Service Desk Manager, you will play a key role in delivering first‑class technical support across the London office. Support users in person and remotely using remote control tools.

Service Delivery Manager Remote – UK based Up to £60,000 VIQU has partnered with a leading MSP to recruit an experienced Service Delivery Manager to work with their client base. This hands-on role focuses on managing customer relationships, ensuring service excellence, and identifying opportunities for improvement. You will oversee service delivery, engage clients through regular reviews, and collaborate closely with internal teams to drive continuous improvement. Key Responsibilities of the Service Delivery Manager: Manage day-to-day service delivery for medium-sized clients. Develop strong client relationships, acting as the primary point of contact for service queries. Conduct quarterly business reviews and identify opportunities for improvement. Collaborate with internal teams to ensure service SLAs and KPIs are met. Support upselling and adoption of new products and services where appropriate. Proactively manage risks and escalations to maintain client satisfaction. Work closely with technical teams to understand client environments and solutions, including backup and cloud services. Drive process improvements to enhance service quality and efficiency. Key Requirements of the Service Delivery Manager: Minimum of 3-4 years’ experience in a Service Delivery or Customer Success role within a Managed Service Provider (MSP). Proven ability to manage client relationships and deliver excellent service. Familiarity with cloud, data, or service desk solutions; backup technologies (e.g., Rubrik) advantageous but not essential. Strong communication, organisation, and stakeholder management skills. Proactive, eager to learn, and a great team player. Ability to travel for quarterly client meet-ups and social events. Experience working in internal-only roles will not meet the requirement – MSP exposure is essential. Ability to attend quarterly in-person meet ups. Apply today to speak with VIQU in confidence or contact Katie Dark via the VIQU website. Know someone exceptional? Refer them and receive up to £1,000 if successful (terms apply). Follow us on LinkedIn @VIQU IT Recruitment for more exciting opportunities. Service Delivery Manager Remote – UK based Up to £60,000

3rd Line IT Support Desk Engineer for Leading MSP - Central London £50k Permanent Job Description: A leading MSP based in Central London seeks to bring in a 3rd Line IT Support Desk Engineer to join its Highly Accredited UK Help Desk operations. Overall, the Help Desk consists of 30 Engineers, of which 9 are based in the Philippines. You will be reporting to the Service Desk Manager and work alongside other 3rd Line Senior Engineer and the Escalations Team Leader to ensure Critical (P1) and Priority (P2) service tickets are resolved for our clients. Key Responsibilities: • Troubleshoot a range of technical support tickets logged by our clients on the following technologies:, • Microsoft 365, • Azure, • VMware & Hyper V, • Administration and Troubleshooting of Windows Server 2016, 2019, • Network troubleshooting that 2nd Line Engineers cannot resolve, • Supporting Firewalls and Switches related support tickets, • Using our PSA platform ConnectWise to log and respond to support tickets, • Identifying and escalating higher level issues to a Head of Service for guidance and steering, • Being a team player, delivering support in a friendly and positive manner, • “Steer the wheel” and provide guidance as required to 2nd Line Escalations Teams, • Work with the Service Desk Management Team to balance priorities and workload as required, • Ability to work with internal and external stakeholders on tickets leading up to their resolution, • Ability to work with 3rd parties as required for ticket resolution Skills: • Experience in a similar role as part of a support desk team, • Excellent interpersonal skills, • Calm and effective communicator, • Ability to prioritise own workload or as required by Service Desk Management Team, • Excellent verbal and written communication skills in English. Qualifications: • Any Microsoft Cloud Certifications would be good to have., • Stand out cert’s include AZ-500, AZ-104, AZ-700, SC-200, MS-100, MS-101 Experience: • Relevant experience of 3 to 5 Years in an MSP, • Working Experience with ITSM tools like ConnectWise, BrightGauge, SmileBack, ITBoost, and NinjaOne

Full job description Salary: £26,000 per year Reference: 442918 Towing Driver Type: Permanent, Full-time Salary: £12.50ph Working hours: 40 hours. Job Function: To provide timeous professional loading/delivery/collection of hire equipment to/from site. Reporting to: Depot Manager. Liaising with: Customers, Depot Staff and Hire Desk administrators. The ideal candidate will have a proven track record of driving experience in a similar environment, always driving responsibly and safely within the law. Responsibilities: Deliver/collect equipment to site and complete handover process with customer. Conduct thorough inspections of units for any damages/shortages on collection and ensure they are noted correctly on the tablet, pictures are taken and signed for wherever possible by the customer. Carry out daily vehicle checks and reporting any defects. Including correct manufacturers service intervals are adhered to. Ensure digital tachographs are used and downloaded in line with current legislation. Ensure that the company's health and safety policy and procedures are adhered to in relation to all operations. Follow company's Employee handbook policies and procedures. Any other duties requested by your Manager. Requirements: Experience in a similar role or personal towing experience. Excellent communication skills. Attention to detail. 2 years driving experience on a UK driving licence. Must have experience in towing Must have a digital tachograph card Be always polite and well-mannered INDBRI TPBN1_UKTJ

Daytime Healthcare are working with a Luxury International Facial Skin Clinic in Soho who are looking for a Clinic Coordinator to join their friendly team! occasionally you may cover other clinics in London, but you will be mainly based in Soho. You should have a Background in beauty retail, aesthetics, or wellness clinic environments to be considered. As a Clinic Coordinator you will: • Serve as the initial point of contact of the compay, playing a pivotal role in client interactions and ensuring exceptional customer service., • Coordinate front-desk activities, managing appointments, and maintaining a welcoming reception area., • Conduct post-treatment follow-ups with new clients to record feedback and schedule their next appointment., • Communicate improvements to the Clinic Manager., • Promote and upsell new services and products., • Introduce promotions, offers, and packages and actively sell packages, memberships, gift vouchers, and retail products., • Focus on meeting and exceeding sales targets., • Support clinic success by improving efficiency and accuracy in all processes and procedures., • Assist Clinic Manager with orientation, training, coaching, and developing new staff members. Skills and Knowledge: • Excellent communication and interpersonal skills., • Strong client interfacing skills., • Organizational and time management proficiency., • Initiative, independent judgment, decision-making, and problem-solving ability., • Proficient in Microsoft Office systems., • Ability to build rapport with clients in person and over the phone., • Comprehension and inference skills from written material., • A genuine passion for beauty, skincare, facial aesthetics, and a background in sales/customer service, preferably in the beauty industry. Ideal Candidate: • Presentable and professional., • Ability to work under pressure and adhere to tight deadlines., • Proactive, positive, enthusiastic, self-motivated, and flexible., • Creative thinking ability., • Team-oriented with the initiative to work independently., • Service-oriented and customer-focused. Additional commission earnings to be earned on memberships and product sales! Schedule: • Full-time - 5 days per week. You must be be flexible to work weekends. Apply today to secure a interview

Ey up! Whats that? You love problem solving? Great. Ever thought about a progressive career in the Technology industry? You dont need any knowledge or a background in Technology to succeed at Ten10. Lets close the digital skills gap together. Ten10 offers a unique opportunity to explore an exciting future in technology for people from any background. Become a qualified and experienced Software Tester / Business Analyst / Developer / Cyber Security Analyst / Project Manager / Service Desk Analyst / DevOps Engineer with accelerated career progression within one of the worlds most exciting industries. We design, develop, test and launch different apps and systems every day; it's our job to build the best quality tech for our clients and due to the ever-evolving nature of the technology industry, the demand for talent is ever-growing and career development is vast. Every month there are up to 100,000 vacancies in technology and digital roles with not enough people to fill them. The Ten10 Academy seeks to close this digital skills gap providing you with a role in technology, teaching you not just the skills you would find in a textbook but the practical techniques and hands-on experience you need in order to do the job! Honestly, you don't need a techy degree or background to excel; 77% of people who have joined the Academy come from a non-Computing background. We are simply looking for people who have an interest in the Technology industry, like collaborating in teams, enjoy an energetic and adaptable environment and have an aptitude for learning. We need people who will focus on the future and take the initiative, because ultimately, you will determine their own success story - were simply here to help you do it! During the recruitment process, we'll tap into your natural aptitude for Tech too, so you can get a taste of whether this is the industry for you. Why Ten10? Ten10 is an established and rapidly growing Technology Consultancy business; we deliver our diverse client portfolio with digital services spanning Development, Testing, Data, DevOps, Service Desk, Project Management, RPA and Business Analysis. We will give you the knowledge, tools and environment to empower you to become the best you can be in a creative and trusting workplace. Ten10 (and the wider world of Tech) is a constantly evolving, fast paced and dynamic environment where we promote a transparent working culture and hard work is rewarded and appreciated. Our culture is very open & friendly and rewards personal performance. What will you be doing? The Academy follows our structured Learn IT, Grow IT, Live IT model across a two-year programme. Learn IT Youll begin with a short online course that teaches you the fundamentals of computing, AI and what to expect during training. Next, comes core training; which is an intense 5 week course delivered by our training team (who have all worked as Ten10 Tech Consultants previously). Core training is an introduction to a lot of different technologies, tools and mindsets that are applicable to multiple roles in the technology industry; this means that youll have the opportunity to explore and reflect on what youre naturally good at and what you enjoy; so we can figure out together what sort of roles would be suitable for you in the future. Youll move into our (free) Academy accommodation for the first 2 weeks of core training to ensure you have the opportunity to thoroughly embed in Ten10 culture, get to know your team and mentors and we can assess your learning style but will have the option to move home and learn remotely for the remainder. After core training is completed, youll have a week off training to meet with your assigned career mentor to discuss the areas of Tech youve found you love and want to explore further and you will apply for a place on a further training stream thats suited to you. Stream 1 Change Management: Teaching you the skills to become a Business Analyst, Project Manager, Service Desk Analyst, Software Tester or RPA Analyst. Stream 2 Platform Engineering: Learn about DevOps and Artificial Intelligence, you could go on to be a DevOps Engineer, Machine Learning Engineer or Cyber Security Analyst. Stream 3 Data Engineering: Deep dive into data and learn the skills to be a Data Analyst or Business Intelligence Analyst. Stream 4 Software Engineering: This stream is delivered face-to-face from our Leeds office, youll learn about test-driven Development, Programming and specialise in a specific language, setting you up for success as a Developer or Technical Tester. Grow IT Next, youll have some time for further upskilling and development via self-driven training, lets focus on YOU, would you benefit from some further 1-2-1 training? Would you like to become certified in something? Ten10 will fund your self-development and industry qualifications and youll have a mentor to bounce ideas off. Live IT After your training is complete, you will begin work on a real time project with one of Ten10s clients (with lots of support!). Well work with you to determine which type of client placement would suit best (based on your interests, your preference for working environment, skillset post- training and client demand). Our clients include fashion brands, market-leading retailers, departments of the British Government, professional services organisations, charities, healthcare providers, law firms and financial institutions. Our clients are industry leaders and based across England and Scotland; relocation may be required but we support you with that financially and pastorally. Gain valuable hands-on experience, take advantage of the continued training and development opportunities, be mentored by industry-leading professionals, and jump headfirst into the Ten10 social scene! Live IT is a continuation of your learning journey, we believe that hands-on experience is the best way to build your skillset. As the two-year Academy comes to an end, you may choose to continue your career with Ten10 in our consultancy or be offered a permanent role with your client. Perks and Benefits £400 monthly bursary during training, with the offer of free accommodation (& bills). Once youve passed training and begun work, your starting salary will be between £24,000 and £27,500 with six-monthly pay increases to support your accelerated career progression and you can expect to be earning a minimum of £40,000 after 2 years. We love a party, and know how to throw one properly, with a graduation bash at the end of your training, a large summer and Christmas events as well as sporadic celebrations and trips throughout the year Quarterly and annual awards to recognise greatness Various charitable initiatives throughout the year, get involved! Free refreshments, fruit and 4pm Friday office drinks The opportunity to work with a variety of industry-leading, well-known clients across the UK from varying industries (such as: retail, gaming, financial services, professional services, legal, the government) Constant support and care from day one a designated career mentor, a line manager, course trainers, Academy buddy scheme and the Academy Wellbeing Team Regular social meetups across the country with colleagues Laptop, learning tools and tech kit provided Contributory pension scheme, life assurance, sick pay scheme, Medicash healthcare, Bike2Work scheme, relocation support, travel and moving house loan Ten10 Stars: youre gifted stars every month to give to your colleagues for being amazing! Work hard, receive stars, save them up and cash them in for retail vouchers, a charitable contribution or a PayPal balance transfer. £20 monthly gym membership contribution. Ten10 & You Ten10 is a successful, fast-growing technology consultancy with our people at the heart of everything we do; its the perfect time to join us and kickstart your career in one of the worlds biggest industries. You dont need to tick any technology box to be part of the team, take everything you think you know about the industry and throw it away; everyone is welcome, and everyone has something unique to offer. Wed like you to join our team, where your voice will be heard, and your involvement will be valued; Ten10 will be even better once you join us! We cant wait to meet you! TPBN1_UKTJ

csEA0546BE{text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto} .csC240CACF{color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:10pt;font-weight:bold;font-style:normal;} .csA33DE675{color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:10pt;font-weight:normal;font-style:normal;} .cs36A27ABC{text-align:left;margin:0pt 0pt 0pt 0pt;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;list-style-type:disc;color:#(phone number removed);background-color:transparent;font-family:Arial;font-size:10pt;font-weight:normal;font-style:normal} .cs2654AE3A{text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt} .csC8F6D76{color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;} Role: IT Support Technician Salary: Up to £30k DOE Location: Clapham Junction Job Purpose: Based in Clapham, SW London, my client is looking for a pragmatic and enthusiastic IT Support Technician to support our IT Manager. Preferably with School/Education experience, this is a key role reporting to the IT Manager. The post-holder will be responsible, with the IT Manager, for the function and success of our IT infrastructure along with the user experience. Job Duties: · To provide level 1 & Level 2 technical support to all of the school's users across both school sites in Clapham · Meeting and greeting walk-in visitors to the IT office and providing support as needed, along with attending classrooms and offices to resolve issues. · Responding to tickets and tasks assigned by the IT Manager within the agreed SLAs. · To operate, install, update and work with equipment such as smartboards, external storage devices, computer diagnostic tools, printers etc. · To work in compliance with the School and GDRP policies in order to maintain confidential information. · To support the design, installation and configuration of software and hardware across the school network. · Ensuring there is stock of day-to-day items and the office remains clean and clear. · To support & perform routine maintenance of computer / network systems in order to ensure stable and efficient school operations. · To support vendor diagnostic tests to identify and resolve faults. · To support & carry out hardware repairs or replacements of IT devices including mobile devices, Desktops and Laptops. · To accurately record asset movements ( IMAC's ) on the asset management tracking system. · To train users on new systems by performing technical demonstrations to acquaint them with operational procedures when required. · To accurately record, update and document requests using the IT service desk system. · To support major IT issues or upgrades which are not possible to perform during normal school hours. · To act as a technical advocate within the school; promoting thoughts and ideas that contribute towards more efficient and productive systems. To assist in the migration and implementation of new IT systems. · To assist the theatre technician when required with A/V and IT support. Skills and Experience: Proven experience in 1st and 2nd Line support role with a strong knowledge of hardware, networking and basic AV equipment. Hands-on experience with AD, MS365, Intune and Autopilot. Experience of using and troubleshooting Active Directory ( on-prem ) and Entra-ID / Azure AD. Knowledge of endpoint security, Compliance policies and remote management. Strong attention to details and a process-driven mindset. Excellent communication and customer service skills. Desirable: IT related certifications ( Microsoft, CompTIA, ITL , Cisco ) If you would like to apply for this role please send your CV to (url removed)

Cloud Engineering Manager Epsom, Surrey Financial Services Hybrid Working £70k - £80k + Benefits I am recruiting for a Cloud Engineering Manager on behalf of my financial services client based in Epsom, Surrey. As a Cloud Engineering Manager you will work in team 5 and will have x3 direct reports. As a Cloud Engineering Manager you will be an experienced hands on engineer with strong Azure design skills, along with AZ-104, AZ-305 certifications. Cloud Engineering Manager Responsibilities: Deployment and configuration of cloud services Ongoing configuration and maintenance of Azure cloud services Produce configuration design documentation (LLD) for proposed solutions Azure tenancy administration Implementation of cloud security infrastructure and defined security policy Migration of legacy systems to Azure cloud platform SQL Database Infrastructure administration on-prem and cloud deployments Azure capacity planning and Disaster Recovery Storage lifecycle management including blob, files SharePoint and OneDrive Backup strategy alignment, monitoring, escalation, resolution and MI In conjunction with the Service Desk, ensure CMDB artifacts are maintained and accurate and all resources are included. Providing support to the Service Desk for Infrastructure incidents and escalations Support Solution Architecture Team Develop and maintain operating and costing MI for management Deployment and maintenance of infrastructure monitoring tools into security and operational monitoring platforms Maintain Infrastructure diagrams In conjunction with the change manager ensure changes and maintenance windows are effectively enacted Maintain transitional legacy physical and virtual infrastructure assets (Server & Networking) Team management via work allocation, regular meetings, conduct performance reviews measuring performance against agreed objectives and mentoring team members. Establish & maintain policy and procedural documentation Cloud Engineering Manager Key Skills & Experience: Previous experience working in a regulated environment Excellent communication skills Pro-active, detail focused, can-do attitude Excellent problem-solving skills Low level Azure cloud design & solutioning People management and development Cloud networking and desire to develop skill set Cloud monitoring tools Platform security, DLP & MFA Good hands-on experience of Microsoft technology and terminology Working knowledge of AWS VDI platforms (e.g. Azure Virtual Desktop, VMware ESX and Horizon VDI Platforms) Veeam Experience (Backup & Replication, Back up for Azure, Backup for Microsoft 365 & Data Cloud Vault) Azure Administration experience & certifications Azure ASR and Disaster recovery testing Azure Networking & Firewalls. Microsoft 365 Enterprise including Exchange Online and SharePoint Online Windows Server deployment and maintenance (Windows Server Administration certification) Cloud Engineering Manager Desirable Skills: Infrastructure-as-code technologies (Terraform, Arm, Azure DevOps) Cloud security infrastructure and defined policy SQL Server Administration Pluralsight skills/sandbox environment Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website. TPBN1_UKTJ

NPS East Hill Probation Role: Receptionist / Administrator Contract Duration: Until April 2026 Pay Rate: £12.86 per hour - £14.41 per hour Location: Wandsworth, London Overview of the Role This is an administrative role based within the Probation Service (PS) Directorate of HMPPS. The post holder will report to a designated Line Manager and support the delivery of business-specific and transactional office-based activities. The role involves working collaboratively with team members to provide reception duties alongside a broad range of administrative support services. The post holder may be required to support multiple teams or functions within the operational area and provide cover during periods of absence; appropriate training will be provided. The post holder must promote equality, diversity, and anti-discriminatory practice and adhere to all policies regarding the sensitive and confidential nature of the information handled. Summary of the Role To provide an effective and efficient first point of contact for all visitors and telephone callers, while undertaking administrative duties in line with service policies and procedures. Responsibilities and Duties The post holder will be required to undertake the following: Act as the first point of contact for the Probation Service, welcoming people on probation and visitors professionally, both face-to-face and via telephone and email. Log arrivals and departures, notify appropriate staff members, and issue visitor passes and security fobs as required. Use tact, diplomacy, and situational awareness to help diffuse potentially challenging situations, recognising when additional internal or external support (e.g. security or police) may be required. Remain alert to conversations that may indicate safeguarding or risk concerns and take appropriate action, including notifying the Probation Practitioner and updating relevant systems (e.g. Delius). Respond to general enquiries regarding the Probation Service and local support services (e.g. food banks), referring more complex queries to appropriate managers. Manage building logistics, including mail handling, ordering PPE and stationery, managing deliveries, and overseeing meeting room, hot desk, and car parking bookings. Support meetings and events, including room setup and registration where required. Process bus fares and travel warrant for people on probation and manage petty cash, including collection and transportation between Probation properties.Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group

Job Description: 3rd Line service desk engineer (MSP) Location: Borehamwood 4 days per week – 1 day from home Salary: Up to 60 k per annum Certification budget: £3,(Apply online only)/year Weekly Team lunch: Enjoy a takeaway every single week Quarterly socials: Every 3 months we unwind as a team with various activities and entertainment Birthday leave: Full day off on your actual birthday (or nearest weekday!) Holiday: 22 days Hardware: Specify your own equipment—we don't force outdated laptops on technical staff Training: Vendor-led training for NinjaOne, HaloPSA, CIPP—formal upskilling budget separate from certification allowance Must have strong managed service provider experience Be the ultimate escalation point for our service desk—owning the most complex technical incidents across our diverse SME client base. This isn't about clearing a ticket queue. You'll be architecting solutions whilst mentoring other line engineers through diagnostic methodology they haven't encountered before. Reporting to the Service Desk Manager, you'll define how we approach the technical challenges that determine whether clients renew or leave. MSP 3.0 reality check: We're implementing NinjaOne RMM to operate as a proactive, automation-first MSP rather than reactive break-fix. Your role includes configuring NinjaOne for maximum effectiveness—building automated remediation workflows, establishing intelligent alerting thresholds that reduce noise whilst catching real issues, and creating monitoring policies that prevent incidents instead of just logging them. Proactive monitoring, self-healing scripts, predictive maintenance—these aren't buzzwords here. They're how we can continue to continue to evolve our business with ever increasing intelligence and automation, using cutting edge MSP tools. Technical stack you'll own: Core MSP platforms: HaloPSA (PSA), NinjaOne RMM (implementing now—you'll drive configuration), CIPP (M365 security automation), Hudu (documentation) M365 ecosystem: Full tenant administration, Exchange Online, Intune/Endpoint Manager, Conditional Access, DLP, ATP Infrastructure: Azure AD/Entra ID, hybrid on-prem/cloud, firewalls (vendor-agnostic), network routing/switching, VPN architectures Automation: We build custom solutions, not just copy/paste from forums. Get your API on! Non-negotiable requirements: 3+ years proven 3rd line work in MSP environment M365 administration at expert level—built Conditional Access policies, configured Intune device compliance from scratch, troubleshot hybrid Exchange migrations Demonstrable diagnostic methodology—articulate how you approach unknown problems systematically Client-facing communication—explain technical root causes to non-technical directors without condescension or jargon overload PowerShell competency—read, modify, and write scripts for automation and remediation Highly valued (will influence salary positioning): Microsoft certifications (MCSA/MCSE or current role-based equivalents) NinjaOne, Datto RMM, or comparable RMM platform configuration experience Azure infrastructure deployment and management Firewall administration (Fortinet, SonicWall, Draytek, or similar enterprise platforms) Experience building automated monitoring/remediation workflows in RMM environments What differentiates this role: Our CEO has over 25 years enterprise IT leadership background—technical decisions aren't overruled by non-technical management. When you propose automated remediation workflows or infrastructure changes, the conversation is about efficacy, not whether it fits a pre-approved vendor list. 18-staff MSP, financially stable, zero private equity ownership. We make technical investments based on operational merit, not quarterly EBITDA targets. Genuine progression: You're joining as we scale from 18 to 40 staff over 24 months. We are looking for rock stars to take the lead on this exciting journey. We promote based on technical capability and leadership demonstration, not tenure. IND/LET Call Steve Hill on (phone number removed)

Office Administrator with an early start! We have a very unique role which would suit an early riser. Our client is looking for an office administrator to work closely with HR, IT Service Desk and senior management. In this role you will be responsible for keeping the office running smoothly at all times. The hours are 4am to 1pm each day, Monday to Friday onsite. This is a split role, with responsibility in the first four hours of each working day for overseeing all early‑morning food deliveries. You will ensure deliveries are received, checked, and stocked appropriately, and that the office is fully prepared for the day ahead. This includes setting up coffee machines, preparing areas, and ensuring all facilities and supplies are ready and well maintained. From 8am onwards you will be working with the rest of the team of administrators, where duties will include • Greeting visitors and co-ordinating in person or VC meetings, • Liaising with multiple external suppliers and building management, • Ensuring meeting rooms are stocked and tidy, • Processing inbound and outbound mail and arranging couriers, • Using workday to submit office expenses, • Office space planning for new joiners and overseas visitors, • Managing multiple internal systems and processes, • Ensuring health and safety standards are up to date, • Negotiating with external vendors, • Pro-actively supporting the Office Manager with projects What they are looking for They require a person who is confident in their own abilities, who is able to juggle multiple requests at any one time. You will have strong communication skills, aswell as being personable, friendly and approachable. Up to 3 years’ experience within a similar role, along with a strong proficiency in MS Office. Experience of working within the finance industry would be an advantage. What you will get The role is paying between £40 - £50K depending on experience. Due to the early start of this position your transport to the office each day will be organised by the client

IT Incident Manager Location: Central London Salary: £38,000 to £40,000 Job Type: Permanent Take the lead when it counts most — keep services running and stakeholders confident! Are you an experienced IT Incident Manager looking for a new challenge in a fast-paced and high-impact environment? This is a rare opportunity to step into a newly created role and work directly alongside the Head of Operations, managing major incidents across a complex IT infrastructure. Our client, a well-established organisation in Central London, is expanding their internal IT team and seeking a calm, capable and experienced professional to ensure high-priority incidents are handled efficiently and professionally. Your ability to manage communication, coordinate resolution, and maintain service continuity will be absolutely key. The Role: • Lead and manage high-priority and major incidents from initiation to resolution • Coordinate cross-functional IT teams to restore services quickly • Maintain ownership of the incident lifecycle and ensure SLAs are met • Act as the central communication point during live incidents • Provide clear, real-time updates to stakeholders at all levels • Drive post-incident reviews, root cause analysis and long-term fixes • Monitor incident trends and work on continuous service improvement • Maintain robust incident logging and documentation About You: • Previous experience as an IT Incident Manager or Major Incident Lead • Confident under pressure with excellent coordination and leadership skills • Strong communication skills – able to speak clearly with technical and non-technical audiences • Knowledge of ITIL frameworks and best practices • Experience working in complex or enterprise IT environments Bonus Points For: • ITIL certification • Experience in regulated or high-availability environments • Exposure to automation or service improvement projects Why Join? • Newly created, high-visibility position • Influence the future of IT operations and service delivery • Friendly and collaborative culture • Real opportunity to shape best practice What You Need to Do Now: If this sounds like the role for you, don’t wait - apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. Keywords: IT Incident Manager, Major Incident Manager, ITIL, Service Management, Operations Support, Infrastructure Support, Incident Response, Service Desk Lead, London

Ready to Leave the Classroom? Stay in Education with Tradewind Recruitment - London Education Recruitment Consultant | Ideal for Teachers & Ex-Teachers Are you a teacher, ex-teacher or education professional in London thinking about life beyond the classroom? If you still care deeply about education but want better earning potential, clearer progression and a more sustainable work-life balance, education recruitment could be the perfect next step. At Tradewind Recruitment London, many of our top-performing consultants, managers and directors are former teachers. They've successfully transitioned out of teaching while continuing to support schools, pupils and education staff across London. Why Teachers Succeed in Education Recruitment Teaching equips you with exactly what's needed to thrive in recruitment: Confident communication and relationship-building First-hand understanding of London schools and education settings Strong organisation, time management and resilience Experience managing pressure, deadlines and competing priorities Knowledge of safeguarding, compliance and school expectationsThat's why teachers consistently become some of our highest billers and fastest-progressing consultants. About Tradewind Recruitment Tradewind Recruitment is one of the UK's leading education recruitment agencies, supplying teachers and support staff to schools nationwide and across London. Sunday Times Top 100 Company (5 times) One of the largest specialist education recruiters in the UK Over 25 years of education recruitment expertise Known for industry-leading training and internal promotionYou'll be based in one of our London offices, joining a high-performing team through our Impact Academy recruitment training programme. The Impact Academy - Built for Teachers Changing Career The Impact Academy is a structured development programme designed for people new to recruitment - especially teachers moving out of the classroom. You'll receive: Comprehensive recruitment training from day one Ongoing coaching, mentoring and support Clear KPIs with realistic expectations A genuine pathway into sales, leadership and managementNo recruitment or sales experience required - your teaching background is your biggest asset. The Role: Education Recruitment Consultant (London) In your first year, you will: Recruit teachers and education staff for temporary and permanent roles Interview, screen and support candidates through placements Create professional CV profiles for London schools Build strong, long-term relationships with schools across Greater London Work towards achievable targets with your manager Earn commission at every stage of your developmentSalary, Commission & Benefits £32,000 basic salary £35,000 - £42,000 realistic first-year earnings Commission paid from day one 35 days annual leave + reduced hours during school holidays (4.5-hour days) All-expenses-paid international incentive trips Daily free breakfast, Friday drinks & strong wellbeing focus Clear progression - many of our Managers and Directors started as ConsultantsCareer Progression in Education Recruitment After your first year, you'll move onto a dedicated Sales Desk with advanced training in: Business development and school partnerships Negotiation and margin management Safeguarding and compliance Managing challenging conversations Customer service and time managementMany Impact Academy graduates reach top-10 consultant status within their first year in sales. Who We're Looking For This role is ideal for: Teachers looking to leave the classroom Ex-teachers or supply teachers Teaching assistants, SEN and pastoral professionals Education graduates with school-based experienceYou don't need recruitment experience - just: Strong communication skills Resilience and motivation Ambition to build a long-term career outside the classroomApply Today - London Offices We're currently recruiting across our London teams and would love to hear from teachers ready for their next chapter. Apply now for an immediate interview opportunity and take the first step into a rewarding career in education recruitment with Tradewind Recruitment. Education Recruitment Consultant London | Jobs for Teachers Outside the Classroom | Tradewind Recruitment

Hub Manager Invest Northern Ireland is looking for a Hub Manager to join our GB and Europe Team in London The role: To provide office facility management, bookings, vendor liaison, reception and client support. You will also complete administrative functions for the GB and Europe Team ensuring compliance with Invest NI’s corporate policies and guidelines. Key Responsibilities include: • Providing reception or concierge service onsite at Invest NI London office on a full time basis, i.e. 5 days per week, • Co-ordinating bookings from Invest NI clients and stakeholders for hot desk and meeting room usage, as well as assigning desks and meeting rooms;, • Organising the set-up of meeting rooms for clients;, • Organising and re-organising office furniture as required, e.g. for event in the office and re-arranging them post event;, • Recording visitor attendance and reporting on hub usage;, • Promoting and driving uptake in usage of the Invest NI London office;, • Ensuring the day to day running of the London office goes smoothly, meeting our obligations as outlined in the office lease and related documents, managing procurement and making arrangements such as office repair & maintenance, catering etc.;, • Ensuring expenditure represents good value for money, in accordance with internal guidelines and in line with pre-allocated and pre-approved budget;, • Providing basic ICT support (i.e. office equipment, WIFI) and advising visitors as needed;, • Liaising and managing office facilities such as cleaning services and other related matters;, • Be the qualified first aider and fire warden for staff and visitor safety, ensure the office is compliant with the local health and safety law and regulations;, • Assisting with other Finance & Operations related matters for the wider GB & Europe team, such as travel bookings, procurement, expense processing and coordinating event approval request and post event evaluations. This list is not exhaustive, and the successful applicant will be required to perform additional duties as allocated by management. The candidate must have: • GCSE qualification, or equivalent, in 5 subjects, • Over 3-years’ recent working experience contributing to the smooth running of a private or public sector physical office., • Experience in providing a quality service to internal/external clients in front office management., • Experience of monthly reporting, processing expenses and booking travel., • Good communication skills – ability to interact daily with a wide variety of individuals including clients of all levels., • Experience of setting up office working spaces for different events/office configurations, • Awareness of UK health and safety requirements Benefits We offer a comprehensive range of benefits including: • Flexi-time, • Access to NICS Pension Scheme, • 25 days annual leave plus 12 statutory days Closing date for receipt of applications is noon on Friday 6th February 2026 (GMT). Invest NI is committed to equality of opportunity and welcomes applications from suitably qualified people from all sections of the community. At this time, it particularly welcomes applications from people with disabilities and from minority ethnic groups. If you are interested in finding out more, please click Apply Now! Reference: AGS579 Vacancy: Hub Manager Location: London Salary: Dependant on experience Hours: Full Time Smart Hire are advertising on behalf of Genesis Advertising on behalf of Invest NI

Elior at work - Workdays Made Better with Great Food A great workday starts with great food , and we know food at work should be more than just a sandwich at your desk. That's why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it's a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus , we keep teams happy, energised, and ready to take on the day . What you'll be doing... As a Relief Chef Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Elior UK, our customer and clients. Motivating and managing a team Controlling and managing a budget Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence Working Pattern: 5 days out of 7 (weekends when required) What can you bring? Genuine interest in customer service excellence Focused on the front line Proven team leader experience Self-motivated and able to work well unsupervised Previous experience within catering desirable Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Job Description Team Lead, Service Desk (Europe) Hybrid - London. Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Service Desk Manager, this role provides leadership to a team of Level 0/1 Service Desk Associates. You will oversee daily operations, performance adherence, training, metric reporting, and serve as a liaison for special projects and escalations. This position is critical to delivering excellent customer support and continual service improvement. Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team members on career development plans, diversity and inclusion, and annual goal attainment Conduct call audits and ticket reviews to maintain quality standards Act as a customer liaison to resolve escalated issues Participate in and lead training sessions for new hires and existing team members Collaborate with other functional leads on process development and knowledge management Act as escalation point for unresolved incidents and interdepartmental conflicts Lead post-incident critiques to drive continuous improvement Work closely with Business Technology teams to identify L1-resolvable issues and enhance support readiness Assist with special projects as assigned Skills and Experience Extensive experience in a Service Desk or similar support environment Proven leadership, negotiation, and conflict resolution skills Exceptional customer support and interpersonal skills Excellent verbal and written communication; superior phone etiquette Strong initiative, attention to detail, and judgment Ability to multi-task and participate in flexible schedules/on-call rotations Deep knowledge of enterprise hardware/software, Microsoft Office, Active Directory, JIRA, and network tools Advanced troubleshooting skills and professional team collaboration Education and Certifications Degree or equivalent experience preferred IT Service Management (ITSMv3) certification preferred Microsoft Certified Systems Engineer (MCSE) certification is a plus

This award-winning Digital Transformation Agency is looking for a Digital Support Manager for a key role within the business, being the main point of contact for their clients and leading their hosting and web application support team. You will be hands-on managing the day-to-day support, setting service levels, and making sure their platforms are always available, secure, and maintained. Experience Needed - Experience in managing hosting environments, website maintenance, and web application support of client sites within an agency environment. Someone that is always looking for ways to support, improve services, and build/support better digital experiences for their platforms. Knowledge of hosting platforms and maintenance (e.g. AWS, Linux Servers) Knowledge of web tech (Databases, APl's) and Website CMS's (Drupal, WordPress) Understanding of the ITIL framework or service management methodology Experience in incident management, including owning the response process for urgent issues and ensuring root cause analysis is performed and documented. Hands-on experience with service desk tools, e.g. Jira, Zendesk, ServiceNow. Hybrid working (2-3 days every week in their office in Old Street, London others WFH) UK Citizens ONLY NO sponsorship available. TPBN1_UKTJ

Catering General Manager Flagship Media Workplace Contract Catering – B & I Sector South London (Bromley / Orpington) Salary up to £55,000 - DoE This is a standout opportunity for an experienced Catering General Manager to take the lead at a flagship media workplace in South London. It's a senior, visible role where you'll have real ownership — shaping the day-to-day operation, leading the team on the ground, and building strong relationships with key stakeholders. The site is lively and varied, combining a busy staff dining offer with high-quality hospitality and regular events. It suits someone who enjoys being hands-on, setting the tone, and delivering great service without losing sight of the bigger picture. What you'll be responsible for You'll be trusted to run the operation with confidence. That means: Leading a predominantly Monday–Friday business, with a set number of weekends each year Overseeing a well-established staff restaurant alongside a strong hospitality and events programme Managing and developing an on-site team of 8, staying visible, supportive, and present Being the key point of contact for senior internal clients, VIP guests, and visitors Making sure standards are high, the experience is consistent, and the operation continues to evolve. What we're looking for This role will suit someone who already understands B & I - Catering Sector and is comfortable operating at a senior level. Proven B&I catering experience is essential Confident delivering professional hospitality and events A natural leader who enjoys being operational rather than desk-bound Strong relationship-builder with a calm, positive approach A driving licence is essential due to the location What's on offer Salary of £53,000 – £55,000 Enhanced holiday allowance A comprehensive benefits package Regular exposure to senior leadership A genuine opportunity to grow within a progressive, forward-thinking business TPBN1_UKCT

Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain and motivate them. About the Role: We are looking for a LGV Driver to join our team in London (Dartford). You will need to have your Class 2 licence and your HIAB/ALMI qualification. This role has ever changing priorities so the need to be adaptable and flexible is essential to being successful in this role. To enable you to complete all tasks, you will need a good level of fitness, so you are able to safely load and unload your vehicle, this is a requirement at both customer sites and Selwood branches. To carry out this role effectively good communication skills are essential, as you will need to communicate with the hire desk, other colleagues, and our customers to ensure the task at hand is completed to a high standard. As part of the role, you will be involved in a call out rota. If you are self-motivated, with a strong work ethic to get the job right first time, ensuring health and safety standards are adhered in everything you do, this is the job for you. Key Responsibilities • To have a full understanding of and be fully compliant with the digital Tachograph operation and drivers’ hours’ legislation., • Maintain an understanding of, and full compliance with the Working Time Directive for mobile workers. Observing all statutory break periods defined under the WTD for mobile workers, setting the tachograph to record all breaks. Driver’s hours rules must also be observed and take priority over WTD rules., • Ensure all loading and unloading activity is carried out in a safe and efficient manner. All loads are to be positioned and secured safely and correctly to avoid overloading any of the axles and to avoid any possibility of the load moving during transit. This could include manual handling of hoses., • Be aware of the dates for the scheduled 6-weekly safety inspection timetable and liaise with the Manager, and garage to help organise booking the vehicle in to have these inspections carried out., • Carry out daily maintenance and defect checks of the vehicle in accordance with the Daily Vehicle Defect Check Report and report any defects promptly to the Manager. Continually monitor the vehicle throughout the day for any signs of defects developing, e.g any warning lights illuminating on the dash etc. Qualifications & Experience • Full LGV driving licence (no more than 6 points), • HIAB/ALMI certificate is required for this role, • Demonstratable experience in similar industry, • Over 21 years of age (for insurance purposes)Carry out work in compliance with Department of Transport Regulations and The Highway Code, having regard for personal safety, the safety of the workforce and the general public. What we can offer you: We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life. • Competitive salary, • Eligible for overtime pay (for additional hours and call outs), • 25 days holiday (plus length of service increases) + 8 Bank Holidays, • Holiday buying (up to an additional week), • Medical cash plan for yourself – reimburse health costs e.g. dentist or optician, access to 24hour online GP services, discounted gym memberships, • Pension scheme with contribution based on total earnings not just salary, • Life assurance protection at 3 x salary, • Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more), • Employee Assistance Programme (EAP) & access to Mental Health First Aiders, • Employee referral scheme (up to £1,000 per referral), • Support for development and training This role is not open to Agencies - Please no calls or emails - Thank you. EDI Statement Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments

Key Account Manager (Extended Producer Responsibility) West Midlands or London £-Attractive salary and package Our client enables UK businesses to make a positive impact on sustainability. Customers include household-name businesses navigating increasingly complex environmental regulations such as extended producer responsibility (EPR). Our client provides leading expertise, data-driven solutions and take-back programmes that simplify EPR. As a long-term strategic partner, their comprehensive range of services make markets more accessible, empower insight-driven decisions and provide total peace of mind. Today, over 800 companies trust our client to manage their compliance in the UK. Working within a small and friendly team, a vacancy exists for a Key Account Manager to: • Fulfil day-to-day customer-based compliance functions in relation to WEEE, packaging and batteries., • Maintain high quality customer services, enabling the company to retain existing customers and attract new ones., • Provide expert advice to customers on EPR legislation. Main Tasks: • Front line point of contact for customers (Members) of the schemes, with responsibility for specific key customer accounts., • Resolve or escalate any internal and external customer issues., • Develop an understanding of relevant legislation to enable quality advice to Members on regulatory and reporting requirements., • Work closely alongside colleagues and managers to collectively provide the highest standard of customer service., • Contribute to customer retention and growth through engagement activities., • Participate in data rounds, working to strict deadlines, collecting member data submissions for registration with regulatory bodies. Check and query data to satisfy the scheme that information submitted is accurate., • Audit Members’ data/obligations through a combination of desk-based audits and audit visits., • Responsible for Member information and contact details on the customer management system, ensuring regulatory requirements are met in terms of record keeping and changes., • Support the development and implementation of changes resulting from new legislation, • Identifying opportunities for cross-selling within key customer accounts and taking responsibility for developing and ultimately converting these new opportunities. Essential Requirements: • Good technical knowledge and understanding of UK EPR legislation including Packaging, WEEE and Batteries., • IT proficiency in MS Office systems., • Previous experience in key account management., • Full UK Driver’s Licence. Our client has offices based in London and the West Midlands. Although the company offers an Agile Working Policy, which will therefore allow for home working, the position also requires some travel to either office (or both) and travel to customer locations within the UK. Ref: J9624

Elior at work - Workdays Made Better with Great Food A great workday starts with great food , and we know food at work should be more than just a sandwich at your desk. That's why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it's a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus , we keep teams happy, energised, and ready to take on the day . What you'll be doing... As an Assistant Manager you will lead teams to ensure proactive management on site as well as accountable for recruiting, inducting, training and supporting staff to deliver an efficient, high quality service to Elior UK, our customer and clients. Motivating and managing a team Controlling and managing a budget Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues Working Pattern: 5 days over 7 | 8.00am - 16.00pm | 37.5 Hours Per Week What can you bring? Proven experience of successfully managing a team Genuine interest in customer service excellence A strong team player, highly confident and positive Self-motivated and able to work well unsupervised Previous experience within catering desirable Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

The Chelsea Harbour Hotel is looking for a dynamic and energetic Night Manager, who has passion for delivering impeccable experiences across all areas of the house during the late hours, serving a mix of residents, members, and guests. The Night Manager needs a strong background in a hotel night-time front-of-house role, with a passion for creating memorable moments, attention to detail, and personalised guest service. Night Manager will be responsible for: Managing the Front of House Operations during the Night shift, including, but not limited to ensuring staffing levels are adequate within all Departments. To ensure that all control procedures pertaining to the processing of all financial matters are adhered to at all times including an accurate log of checks. Any discrepancies are reported in the correct manner. Directly communicates with the Front of House Manager regarding all points concerning the Front Desk and Guest Services department at night. Night Manager to conduct daily briefings with all Front Office staff to be sure that all are aware of hotel movement. Ensure guest communication is executed in a timely manner, either written or verbal. Ensure shift handovers are completed in a comprehensive manner. As Night Manager, the essential skills required: Ability to multitask Capacity to proactively manage the operation Knowledge of Opera, H&S, large hotel operations Skill in communication, guest service and leadership Leadership qualities Strong communicator Personable Flexible Calm under pressure Approachable Focused We offer a benefits package including: Social Events, Wellbeing and Team Activities Training and development Cash Health Plan cover option available Pension Salary Sacrifice Scheme Career development and salary reviews Interest free Season Ticket Loan Scheme 1 Volunteer Days per year (fully paid and in addition to your annual leave) Complimentary meals prepared for you by our chefs Length of Service related holiday scheme My Millennium discount perks Discount on Accommodation worldwide and 50% Food and Beverage Outlets Life Assurance Recommend a Friend Scheme Key Information Salary: £33000 pa ++ incentives Address: SW10 0XG Working hours: 40 hrs Weekly About the Group Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry #CHHCaterer TPBN1_UKCT