Service desk manager jobs in United Kingdom

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £31,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £8,000 to £10,000pa (uncapped) Total package between £39kpa and £ £42kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced supervisor or team leader looking for their next step, we offer all of our supervisors a training programme that can get you to Assistant Manager level within 6 months. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Advanced management training sessions in service, atmosphere management, financials and hospitality standards. · Uniform provided. · Excellent tronc renumeration. · Ever changing offering with premium products. WHAT WILL I BE DOING? As a key player in the management team, you will assist the management team in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Sometimes opening or closing the business. We will teach you the semantics of operating a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE · Design My Night / Collins – reservations / events · Access – tills / ordering / stock management · S4 Labour – Labour / payroll / HR · CPL - Training · We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? · 48h per week. · Salary up to £16.5 per hour 5 things we ask from everyone · Be nice · Tell the truth · Do what you say you are going to do · Be available · Say hello and goodbye

🪷 As the Assistant Manager, you will act as the owner’s right hand, ensuring the smooth daily operation of the salon, supporting the team, maintaining service standards, and handling responsibilities in the owner’s absence. This role requires someone trustworthy, proactive, and aligned with the salon’s family-like culture and high standards of professionalism. 🧭 Key Responsibilities 💼 Team Leadership & Operations Supervise and support nail techs, hairstylists, and front desk (if applicable) Manage staff scheduling, breaks, and attendance Train new team members and guide ongoing staff development Handle conflict resolution calmly and fairly Step in to assist with services or customer interactions when needed 🧽 Salon Standards & Environment Ensure all stations, tools, and common areas meet hygiene and safety standards Conduct regular walkthroughs to keep the salon clean, organized, and aligned with the brand aesthetic Support the setup and closure of the salon each day 💬 Client Experience Greet clients warmly and professionally Handle client concerns or service issues with a customer-first mindset Monitor service quality and overall client satisfaction 📦 Inventory & Supplies Monitor product levels (nail, hair, cleaning, etc.) Place supply orders in coordination with the owner Track usage to minimize waste and ensure stock rotation 📊 Administrative Duties Help track daily sales, appointments, and team performance Provide feedback and reports to the owner Enforce salon policies and procedures consistently Collaborate with the owner on promotions, social media input, or events 🌟 Required Qualities: Strong leadership with a team-focused mindset Professional, reliable, and discreet Exceptional communication and conflict-resolution skills Able to handle pressure and multitask with grace Experience in a beauty or salon environment. Qualified to perform treatments to the standard of the salon. 🧍‍♀️ Reports To : Danielle, Salon Owner 🧑‍🤝‍🧑 Supervises : Nail Techs, Hair Stylists, Front Desk

KEY ATTRIBUTES Ø Being an excellent communicator Ø An excellent telephone manner and proven customer service skills Ø A team Player with flexible & positive attitude Ø Hardworking and consistent DESIRABLE ATTRIBUTES Ø Previous experience of the hospitality industry Ø Passion for the hospitality industry Ø Able to work in a fast paced environment & remain calm under pressure Ø Previous brand experience or knowledge MAIN SCOPE OF ROLE As a MixBar Attendant crucial part of your job is not only to refresh the mini Bar but also to create memorable experiences, establish a connection and add a personal touch. You work closely with In Room Dining, Style, and the Welcome Desk as we know that team work is how we can achieve outstanding service quality for our guests. MAIN DUTIES & RESPONSIBILITIES This role requires the following responsibilities, which include but are not limited to; Ø Complete closing duties, including storing all reusable goods, breaking down goods, making charges for consumed products. Cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Ø Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Ø Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Ø Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ø Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Ø Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Ø Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Ø Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Ø Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Ø Welcome and acknowledge all guests according to company standards. Ø Perform other reasonable job duties as requested by Supervisors. As per business needs and at the request of direct supervisor and/or management, the talent could be required to perform other tasks outside of those listed above.

CALLING ALL HOSPITALITY PRO’S We are currently looking for an enthusiastic Bartenders who can confidently deliver an exceptional service and engage our bar guests with captivating and intriguing personality. You will have extensive wine, spirits and cocktail knowledge, in order to lead the bar service and produce amazing drinks in record time. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Uniform provided. · Excellent tronc renumeration. · Opportunity to be part of Elite bartender school. · Ever changing offering with premium products. WHAT WILL I BE DOING? Greet, serve, and look after our guests. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills and a cocktail list of around 50 drinks. Understand our menus and be able to make recommendations to our guests. Be part of our cocktail masterclass team and even our gin blending team for to experts. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? · 40h per week. · Salary up to £15.5 per hour

We are seeking a friendly, organized, and proactive Receptionist to be the first point of contact at our dynamic podcast and content studio. The ideal candidate will provide exceptional customer service, assist with studio setup and breakdown between bookings, and handle various administrative responsibilities to ensure smooth day-to-day operations. Key Responsibilities: Customer Support & Front Desk: Greet and check in clients, creators, and guests warmly and professionally. Answer phone calls, emails, and messages promptly and helpfully. Provide information about services, pricing, availability, and studio policies. Manage client scheduling, rescheduling, and cancellations. Support clients during their studio session if questions or minor needs arise. Studio Setup & Maintenance: Prepare studios before each booking (lighting, equipment check, cleanliness). Reset studio spaces between sessions and ensure they meet quality standards. Handle basic troubleshooting of studio equipment (training provided). Maintain cleanliness and organization of common areas and workspaces. Administrative Duties: Monitor and manage studio calendar and booking systems. Maintain client records and collect necessary documentation or waivers. Track inventory and supplies; notify management of low stock or needs. Support billing, invoicing, and payment processing (as needed). Assist with social media scheduling or light marketing tasks (optional, based on skill). Qualifications: Previous experience in a receptionist, front desk, or customer-facing role preferred. Interest or background in podcasting, media, or content creation is a plus. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Comfortable with basic tech (email, calendars, studio software; training provided).

CALLING ALL HOSPITALITY PRO’S We are currently looking for an enthusiastic Bartenders who can confidently deliver an exceptional service and engage our bar guests with captivating and intriguing personality. You will have extensive wine, spirits and cocktail knowledge, in order to lead the bar service and produce amazing drinks in record time. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Uniform provided. · Excellent tronc renumeration. · Opportunity to be part of Elite bartender school. · Ever changing offering with premium products. WHAT WILL I BE DOING? Greet, serve, and look after our guests. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills and a cocktail list of around 50 drinks. Understand our menus and be able to make recommendations to our guests. Be part of our cocktail masterclass team and even our gin blending team for to experts. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? · 20h - 40h per week. · Salary £12.42 to £15 per hour

About Us Founded on 22 June 2022, Taiwu Consultancy Limited blends Chinese tradition with British style to create interiors that feel both elegant and energetically balanced. We specialize in furniture placement, colour palettes (jade greens, vermillion accents) and subtle Chinese details—Ming-inspired curves, lantern lighting—to harmonize yin and yang. Our feng shui expertise optimizes qi flow (desk orientation, Bagua mirror placement) and incorporates symbols such as bamboo for resilience or water features for wealth, resulting in homes that marry modern British sensibilities with ancient Chinese wisdom. Position: Marketing Development Manager Location: London, UK (hybrid/office) Salary: £45,000 – £50,000 per year Role Overview We’re looking for a proactive Marketing Development Manager to lead Taiwu’s growth by crafting and executing marketing strategies that showcase our unique fusion of feng shui and interior design. You will identify new business opportunities, cultivate client relationships, and oversee digital and offline campaigns to expand our presence across the UK and beyond. Key Responsibilities Perform in‐depth research on industry trends, competitors, and target segments. Develop annual and quarterly marketing plans that align with Taiwu’s service offerings and growth objectives. Identify and nurture leads through outreach, networking events, and strategic partnerships. Create proposals, negotiate contracts, and ensure smooth handover of projects to our design and feng shui teams. Build lasting relationships with property developers, architects, design firms, and high‐net‐worth clients seeking bespoke interior consultancy. Manage all digital channels (social media, email newsletters, paid ads) to highlight case studies, before‐and‐after transformations, and feng shui insights. Collaborate with designers and copywriters to produce content reflecting our jade green and vermillion palette, Ming‐inspired aesthetics, and qi‐balancing philosophy. Monitor and analyze metrics (website traffic, lead conversion, social engagement) to optimize ROI and refine campaigns. Plan and execute events, such as feng shui workshops, open‐house tours, and networking mixers. Draft and distribute press releases or thought‐leadership articles to design publications, feng shui blogs, and industry media. Represent Taiwu at trade shows, design fairs, or panel discussions about integrating Eastern philosophy with Western design. Recruit, train, and mentor junior marketing staff or interns. Coordinate with interior designers, feng shui consultants, and operations to ensure marketing materials accurately reflect project outcomes. Report regularly to senior leadership on marketing performance, sales pipeline, and competitor activity to inform strategic decisions. Qualifications & Skills Bachelor’s degree or above in Marketing, Business, Communications, Design or related field; recent graduates with relevant internships considered. 1–2 years of experience in marketing, business development, or related roles; interior design, home/lifestyle, or small consultancy experience preferred. Fluent in written and spoken English; basic Mandarin or Cantonese is a plus but not required. Basic understanding of social media platforms (LinkedIn, Instagram, Facebook) for promotion. Proficient in Microsoft Office (Word, Excel, PowerPoint) and able to create clear, concise presentations. Willingness to learn and use Google Analytics or other beginner-level analytics tools. Good communication and teamwork skills to collaborate with designers, consultants, and clients. Awareness of market trends in interior design and feng shui. Creative thinker who can propose new marketing and brand-promotion ideas. Self-motivated, organized, and comfortable handling multiple tasks in a fast-paced environment. Willingness to attend occasional site visits or client events outside standard office hours. Experience organizing small events, workshops, or online webinars is desirable. Ability to share past marketing copy, design samples, or promotional materials is advantageous. Benefits Competitive Salary: £45,000 – £50,000 per annum plus performance‐based bonus. Annual Leave: 28 days (including UK public holidays). Pension & Insurance: Company pension contributions; private medical insurance subsidy. Professional Development: Access to industry workshops, feng shui certification courses, and mentoring. Flexible Working: Hybrid schedule, flexible hours, and occasional remote work. Cultural Engagement: Opportunities to attend cultural events, feng shui seminars, and design expos to deepen your expertise in Eastern and Western design integration. How to Apply Please submit your application—including your CV and a brief cover letter outlining your relevant experience and why you’re passionate about Taiwu’s mission—through the job listing on the recruitment website. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews. Join Taiwu Consultancy Limited and help us shape interiors that balance elegance with energetic harmony. We look forward to welcoming a creative, driven Marketing Development Manager who shares our vision of blending ancient Chinese wisdom with modern British design.

About us Maison Gigi is a French family bakery that serves pâtisserie, artisan coffee, breakfast and lunch. Freshly baked every day in-house. Maison Gigi brings tarts and regional sweet and savoury specialities from France. It’s an open-kitchen concept and this family-run business also offer events catering. Summary of the role - Greet and meet guests at the deli desk. - Present our deli and coffee, provide relevant information to our guests (food allergies, portions, various upselling and add-ons). - Preparing and serving beverages, ranging from simple to elaborate ones. - Inform guests about our specials and any dishes or drinks that we are currently promoting. - Offer hot drinks or deli recommendations upon request. - Up-sell in both deli (pastry and cakes) and beverages. - Take accurate orders. - Taking accurate payments from customers. - Communicate efficiently with the Front of House and managers. - Maintaining inventory and equipment by cleaning and recording any defects. - Check your crockery and area for cleanliness and presentation and report any issues. - Arrange barista and deli settings, maintaining a tidy section. - Keeping the work environment safe, sanitary, and organized. - To respect the Allergen standards laid out by the law and Chez Antoinette standards. - Participate in team briefings and have a keen interest in the daily life of the restaurant. - Follow all relevant Health and Safety regulations and policies. - Provide excellent customer service to guests. Requirements - Previous experience in high paced environment - Previous barista experience (Espresso machine)

CALLING ALL HOSPITALITY PRO’S As Wait Staff at Albion and East, you will be the friendly face our guests remember. You will know our menu inside out and recommend your favourites. Maintain high standards of the service and make guest experience memorable. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Uniform provided. · Excellent tronc renumeration. · Opportunity to learn service standards, be cross trained and learn bartending skills, attend coffee training and qualify as barista. · Ever changing offering with premium products. WHAT WILL I BE DOING? Greet, serve and look after our guests. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills, fully understand our menus and be able to make recommendations to our guests. Take ownership of and thrive in a busy section. Know our products, tills and operating systems. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? · 35-40h per week. · Salary up to £15.5 per hour

As an IT Support Technician, you will be the first point of contact for our customers seeking technical assistance. You will provide support, troubleshoot issues, and ensure our clients’ systems and networks run smoothly. Your role is critical in maintaining our reputation for reliability and excellent customer service. Key Responsibilities Provide first-level support to end-users on various technical issues and problems relating to hardware, software, and peripherals. Diagnose and resolve technical hardware and software issues. Perform hardware and software installations, configurations, and updates. Manage user accounts, permissions, and access rights. Monitor and maintain computer systems and networks. Log and track all support requests, issues, and resolutions using our ticketing system. Assist in the creation and maintenance of documentation for IT procedures, policies, and manuals. Conduct remote troubleshooting and provide clear, step-by-step technical instructions. Work closely with other IT team members and departments to ensure seamless support and communication. Maintain a high level of customer service, professionalism, and confidentiality. Qualifications Proven experience as an IT Support Technician or similar role. Excellent understanding of computer systems, mobile devices, and other tech products. Experience with various operating systems, including Windows, macOS, and Linux. Familiarity with remote desktop applications and help desk software. Strong problem-solving and communication skills. Ability to work independently and as part of a team. Outstanding organizational and multitasking abilities. Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.

We’re looking for a friendly, organized, and proactive Customer Service / Online Assistant to support our growing brand. You’ll be the first point of contact for our customers via email and chat, helping solve issues, answer questions, and ensure a seamless, positive experience. You’ll also assist with day-to-day administrative tasks, including organizing to-do lists and supporting internal team operations. Responsibilities: - Respond promptly and professionally to customer inquiries via email and live chat - Resolve product or service issues with a customer-first attitude - Track and manage open conversations and ensure timely follow-ups - Assist in organizing and prioritizing team to-do lists and schedules - Maintain customer records and update order info when needed - Flag recurring customer issues or FAQs for internal review - Support the team with light administrative tasks as needed Requirements: - Strong written communication skills - Excellent organizational and time management abilities - Comfortable using tools like Gmail, Slack, Google Docs/Sheets, and task managers (e.g., Trello, Asana, Notion) - A proactive attitude and willingness to learn - Prior customer service experience (preferred but not required) Bonus Points: - Experience with e-commerce platforms (e.g., Shopify, WooCommerce, instgram, tiktok) - Familiarity with CRM or help desk tools (e.g., Gorgias, Zendesk, Freshdesk)

💇‍♀️ We're Hiring! Part-Time Hair Stylist Wanted 💇‍♂️ Are you passionate about hair, love creating amazing looks, and want to be part of a fun, supportive team? We’re looking for a talented Part-Time Hair Stylist to join our salon family! ✨ About the Role: We're on the lookout for a creative and reliable stylist to work 3 days a week, including Saturdays. This is a great opportunity for someone who loves all aspects of hairdressing and wants to work in a relaxed yet professional environment. 🖌️ What We’re Looking For: - Minimum 3 years of salon experience - Confident in all areas of hairdressing – cutting, colouring, styling, etc. - Punctual, well-presented, and a true team player - Genuinely passionate about hair and making clients feel fantastic - Ready to bring great energy and a positive attitude 🌟 Perks & Benefits: - Ongoing training throughout the year to grow your skills - Casual but smart dress code – express yourself while keeping it professional - Generous staff discounts - Quarterly team perks and benefits A warm, welcoming, and fun salon environment where you’ll feel right at home Whether you’re looking for a fresh start, a better work-life balance, or a place to really grow as a stylist, we’d love to hear from you! 📩 Apply now with your CV and a little bit about yourself. Let’s create great hair days together! Responsibilities - Provide exceptional customer service to ensure client satisfaction and retention. - Manage the store operations, including inventory and scheduling. - Perform hair styling, cutting, and coloring services tailored to client preferences. - Mentor junior stylists and assist with training. - Handle front desk duties, including appointment scheduling and client inquiries. - Maintain a clean and organized workspace to promote a welcoming environment.

Gaucho Piccadilly is looking for an enthusiastic and experienced Receptionist to join our team! Key Responsibilities for Gaucho Receptionist: Offer an exceptional experience to all Gaucho guests on arrival, departure and during their visit. Organize reception desk. Attend cloakroom. Answer phone calls and ensure floor plan is appropriately organized. Ensure all Gaucho reservations are processed professionally and accurately. Support and assist the management team to maximise sales revenues through cover driving and business optimisation. Be the face of Gaucho and demonstrate service excellence through heightened hospitality. Requirements for Gaucho Receptionist: Be a team player. Work well within a fast-paced environment. Demonstrate a positive approach to own role and teamwork. Be approachable and well mannered. Be professional and respectful at all times. Have fun. Experience with Open Table or similar booking system is mandatory for this position. Benefits and Training for Gaucho Receptionist: 50% off at all Gaucho and M Restaurants Referral and Length of Service Bonuses Incentive and reward schemes Cycle to work schemes RARE Benefits Industry Apprenticeship Program Opportunities Career Development and Training Programs Training provided by the Gaucho Academy Breakfast and Dinner when working 28 paid annual holidays

La Maison Ani is a celebration of love and food a stone's throw from Sloane Street and situated in Jumeirah Carlton Tower, bringing the timeless allure of France to Knightsbridge, London. The Receptionist is serving as a communication hub for all departments. Assisting reception manager and supervisor with the daily duties and maintain constant and consistent presence at the desk. Greet guests in polite and timely manner upon arrival, monitor coat check service. Have a full knowledge of all relevant information regarding the restaurant, service standards and menus. Ensure all special requests are handled efficiently and accurately. Compile daily, weekly, and monthly reports. Overlook and ensure the general day-to-day correspondence and internal administration runs smoothly. Be aware of VIP guests, Food critics, special needs guests, known allergies, etc… Carry out any other reasonable requests as directed by reception and reservation manager.

Job Summary: We are seeking a friendly, professional, and well-organized Hotel Receptionist to join the front desk team in one of our client hotels. As the first point of contact for guests, you will play a crucial role in delivering excellent customer service and ensuring a smooth check-in and check-out experience. The ideal candidate is personable, efficient, and thrives in a fast-paced hospitality environment. Requirements: High school diploma or equivalent; additional hospitality training is a plus. Previous experience in customer service or as a receptionist preferred. Proficiency in hotel management software (e.g., Opera, Muse, PMS, ONQ, Emma) is a plus. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to remain calm and professional under pressure. Flexibility to work various shifts, including evenings, weekends, and holidays. Working Conditions: Front desk shifts may involve standing for extended periods (7-3.30 and 2.30-11) Work hours may vary depending on hotel needs (shift-based, including weekends and holidays). Uniform or dress code adherence required. Pay: £12.21 per hour Expected hours: 20 – 40 per week

We are seeking a motivated and organised Receptionist / Administrator with experience in a legal setting to join our team in Bolton. This is an exciting opportunity for a professional who thrives in a dynamic environment and is passionate about delivering excellent customer service. As the first point of contact for clients and visitors, you will manage front desk operations while providing crucial administrative support. Your background in a legal environment will be invaluable in ensuring the smooth running of our office. Key Responsibilities: Front Desk Duties: Welcome and greet visitors, clients, and staff in a friendly and professional manner. Phone Handling: Answer, screen, and direct incoming calls efficiently. Take and relay messages as needed. Administrative Tasks: Perform general administrative duties such as filing, photocopying, and handling mail. Appointment Management: Schedule and manage appointments and meetings, including coordinating staff calendars. Client Communication: Handle inquiries from clients, providing relevant information or directing them to the appropriate person. Data Entry: Maintain accurate and up-to-date records, databases, and files. Legal Support: Assist with legal documentation, correspondence, and case files, ensuring compliance with confidentiality and regulatory requirements. Office Supplies: Monitor and order office supplies to maintain a well-stocked inventory. Document Preparation: Prepare documents, reports, and presentations as required by the team. If this sounds of interest, submit your CV and one of our agent will contact you.

About Us: Signature Hotels is known for exceptional guest experiences and world-class hospitality. We are currently seeking a Front Office Receptionist to be the welcoming face of our hotel and ensure every guest receives a warm and professional arrival. Job Description: As a Front Office Receptionist, you will be the first point of contact for guests. Your primary responsibilities include providing outstanding customer service, managing reservations, and handling guest check-ins and check-outs efficiently. Responsibilities: • Greet guests with a warm, friendly demeanor and ensure smooth check-in/check-out processes • Manage room bookings, modifications, and cancellations using the hotel’s reservation system • Answer incoming calls and handle guest inquiries professionally • Coordinate with housekeeping and other departments to meet guest needs • Handle payments, issue room keys, and maintain accurate records • Assist with concierge services including local directions, transportation, and recommendations Requirements: • Previous experience in hotel front desk or hospitality roles preferred • Exceptional communication and interpersonal skills • Ability to multitask in a fast-paced environment • Familiarity with hotel management software (e.g., Opera Cloud, etc.) is a plus but not necessary as training will be provided. • High level of professionalism, grooming, and customer service orientation • High school diploma or equivalent; hospitality training or degree is a bonus What We Offer: • Competitive salary • Training and career development opportunities • A vibrant, team-oriented work culture

We are seeking a talented and passionate Hair Stylist to join our dynamic team. The ideal candidate will possess a strong foundation in hair styling techniques and a flair for creativity. This role involves providing exceptional hair services while ensuring a welcoming atmosphere for clients. Responsibilities Deliver high-quality hair services, including cutting, colouring, and styling, tailored to individual client needs. Provide excellent customer service by building rapport with clients and understanding their preferences. Assist with front desk duties, including scheduling appointments and managing client inquiries. Maintain cleanliness and organisation of the salon environment to ensure a professional setting. Communicate effectively with team members to ensure smooth salon operations. Experience Proven experience as a Hair Stylist or in a similar role is preferred. Proficiency in various hair styling colour techniques, Strong customer service skills with the ability to engage clients positively. management or front desk operations is a plus. * If you are a dedicated professional looking to grow your career in a supportive environment, we encourage you to apply for this exciting opportunity! Job Types: Full-time, Part-time