It service desk jobs in United Kingdom

Doctor’s Chaperone / Front of House (Luxury Aesthetics Clinic) Have you ever wanted to combine luxury service with clinical exposure? Are you looking for a role where you can be the face of an elite aesthetics clinic while working closely with Aesthetic Doctors? Do you thrive on turning enquiries into consultations, managing meaningful patient journeys? If yes — this opportunity could be the one you’ve been waiting for! Why This Role? • Be the Face of Excellence: Patients will remember you as the reason they return., • Work Alongside Leading Doctors: Rare clinical exposure without being clinical staff., • Earn What You Deliver: Competitive basic + monthly bonus + 5% retail commission - OTE £35,000-£40,000+ What You’ll Do • Deliver concierge-level service at the front desk, setting the tone for a 5-star journey., • Manage bookings, payments, and diaries with precision., • Convert warm patient leads into booked consultations and treatments- and earn bonus on this!, • Assist doctors as a professional chaperone in clinic., • Drive product sales with confidence and warmth., • Safeguard compliance and uphold luxury standards. Who We’re Looking For • Previous Front of House experience in an aesthetics clinic (essential)., • Proven background in sales and lead conversion., • Luxury industry experience., • Bubbly, polished, and highly customer-service focused., • Experience as a doctor’s assistant/chaperone (preferred)., • Strong IT literacy, including booking systems and MS Office. The Package • Competitive basic salary in line with skills and experience, • Monthly bonus scheme- up to £350 +, • 5% retail commission., • Full-time: Tuesday–Saturday, • Based in West London.

3rd Line IT Service Desk Engineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. You’ll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of their team, you’ll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team’s success. They are all about fostering a supportive environment, and they fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you’ll be part of a fast-paced, customer-focused environment, they are committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you’re ready to bring your expertise to a place that values your growth and development, our client would love to hear from you! Benefits of working for Our Client: • A competitive salary, • Training opportunities set out with a clear training structure, • Progressive working environment with access to voice your opinions to decision makers, • 25 days holiday plus bank holidays, • Your birthday off, • Flexi health plan cover and access to a range of Health Benefits, • IT Purchasing Scheme, • Company Pension, • An active Social Committee who plans monthly competitions and events, • A brilliant breakout room with free breakfast and a pool table Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers’ strategic goals, their in-house teams tailor their services to suit every client’s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of their 3rd Line IT Service Desk Engineer: • Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems., • Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements., • Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference., • Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations., • Technical Documentation: Create and maintain comprehensive documentation., • Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software., • Training and Mentoring: Provide guidance and support to Junior Engineers and support staff., • On Call: There is an expectation to be on call once a month. Your Previous Experience: • Microsoft Windows desktop and server configuration and support experience., • Microsoft Exchange On Prem and Online configuration and support experience., • Terminal server environment configuration and support experience (Citrix, AVD, RDS)., • Active Directory configuration and administration., • Strong knowledge and understanding of Group Policy., • Strong general networking skills (CLI, Subnetting, NAT)., • Good understanding of DNS., • Router configuration and support experience (Cisco, HP, Draytek)., • Firewall configuration and support experience (Watchguard, SonicWALL)., • HP ProLiant and Dell PowerEdge Server Hardware support experience., • VMware and Hyper V support experience (VCP an advantage)., • Storage technologies (NAS, NetApps, Synology)., • Strong understanding of Office 365., • Strong understanding of Microsoft Azure., • Strong understanding of Microsoft Intune., • Strong understanding of SSL Certificates. Essential Skills: • Excellent communication skills, • Organisational skills, • Results driven with a proven track record, • Team player, • Self-motivated and proactive, • Ability to be resilient and to work under pressure Apply today.

You’ll recruit, induct and coordinate volunteers and support their recruitment for all charity projects. You will also lead our Good Neighbour Scheme and Befriending projects. The team operates from our busy community centre, where it offers a range of services to older and disabled people living in Fulham, London. Much of our work is delivered by volunteers, so this post is critical to our service delivery. About you You will have experience in supporting volunteers and have strong organisational and communication skills. You will be pro-active and diligent and able to solve problems as they arise. As a ‘first point of call’ for people getting in touch with FGN, you will have a welcoming, and compassionate demeanour. You’ll be confident to represent FGN at our clubs and local events (partnership meetings, volunteer recruitment drives etc). You’ll enjoy working with older and disabled people and be empathetic. As a small charity, it’s essential that staff are happy to pick up tasks of other team members, if needed. Fulham Good Neighbours The charity enriches the lives of older people and people with illnesses and disabilities, that live in Fulham. We address the needs of vulnerable people on low incomes via outreach, centre-based and online services. Fulham Good Neighbours is recipient of the Queen’s Award for Voluntary Service, the MBE of the voluntary sector. Services include community meals, home repair and decoration, gardening, telephone and in person befriending services, shopping and errands, appointment escort, advocacy and signposting. We host digital inclusion groups, exercise and cultural classes and events. In partnership with local agencies, FGN hosts information sessions on issues such as pension credits and fraud awareness. Fulham Good Neighbours has 1,300 registered beneficiaries of which 400 actively use our services annual. We work with up to 200 volunteers of which 50 are highly active. Job description: • To take overall responsibility for, and achieve project objectives for: Good Neighbour Scheme and Befriending project., • To proactively advertise and promote all volunteering roles within the organisation., • To recruit, induct and train new volunteers in a timely manner including running volunteer induction trainings outside office hours where necessary., • To organise/share ongoing volunteer training opportunities and half-yearly social events. To ensure that volunteer materials, policies, handbook, forms etc are kept up to date including on the website., • To organise own workload and to proactively discuss developments to the volunteer management structure with the CEO., • Liaise with potential and current beneficiaries and visit them in their homes., • Coordinate volunteers proactively so to ensure that all project objectives are achieved. To ensure that volunteers are assigned timely and effectively to: Tasks on the Good Neighbour Scheme Beneficiaries on the Befriending project, • To record all work undertaken via our database on a regular basis and in a timely manner, • To take part in supervisions and team meetings., • To promote FGN, increase its visibility and build relationships with stakeholders including at the annual Parsons Green Fair., • To build operational links with agencies working with older people, e.g., social services, GPs., • To develop strong relationships with colleagues for purposes of cross-referral, and so to source the most effective intervention(s) for each beneficiary., • To be co-responsible for the security and daily management of FGN premises., • To carry out any other tasks and duties as determined by the CEO. To support other areas of operation within FGN as and when required., • Experience and ability to coordinate and motivate volunteers or staff., • Experience of volunteering with a charity., • A flexible and proactive approach to project delivery., • Confidence to developing partnership networks and referral pathways (e.g., with volunteer bureaus etc) including through presentations., • Empathy and experience of working with vulnerable people, and ability to assess their needs, • At least two years’ experience in an office environment., • One year experience of recruiting and coordinating volunteers., • One year experience of managing a befriending programme., • right to work in the UK check., • satisfactory disclosure from the Disclosure and Barring Service. The pay for this role will generally be renumerated to equivalent to National Joint Council for Local Government Services pay scales, with potential to increase up to four pay scales. You will receive 28 days of annual leave plus Bank Holidays, and option to buy/sell three days annually. Additional benefits, include eye vouchers and cycle to work scheme. The role is based at Rosaline Hall (70 Rosaline Rd, SW6 7QT) with WFH potentially available for 4/5 of working hours. Hours: 9am - 5pm - Monday to Friday. 35 hours per week. Four days a week will be considered. The role is for a one-year initial contract with the intention to extend it indefinitely. To apply, please provide your CV, and a cover letter of no more than two sides of A4 (12 point) detailing how you meet the Person Specification requirements. Confirm in the letter that you have a right to work in the UK and that you have not been disbarred from working with Vulnerable Adults. Apply by email to . Deadline for applications: 9am Wednesday 17 September 2025. First online interviews held Monday 22 and Tuesday 23 September; second in-person interviews held week commencing Monday 6 October. For an informal discussion about the role, please contact Flora on ___ For an informal discussion about the role, please contact Flora on

Systems Support Technician Education for Industry Group (EFI) Permanent Full-Time Electra House – London, Moorgate EC2M 6SE About the role We have an exciting opportunity for a Systems Support Technician to join our IT Team. The Systems Support Technician will be responsible for maintaining the effective operation of the infrastructure and systems and form part of the service desk support function aligning with the support of our organisation’s staff, students, systems and infrastructure. The Systems Support Technician will monitor infrastructure support calls, ensuring a prompt and effective response from receipt to closure. A core duty will be to aid the Infrastructure Manager in the identification of service improvements, working proactively to mitigate predictable issues before they arise and to reduce reliance on the service. As our go-to expert on networks, systems and software, you’ll build a deep knowledge of our tech estate and work closely with Academy teams to deliver an outstanding first-class support service. About you: • Experience: You will have proven experience in network/server support, strong customer communication skills, and hands-on expertise with software deployment, security updates, and core networking (DNS, DHCP, WAN/LAN)., • Expertise: Excellent knowledge of Microsoft systems (including Office 365) with a strong understanding of networking fundamentals (IP, subnets, VLANs, DHCP, DNS, routing)., • Skills: You will have strong troubleshooting and problem-solving skills and have an adaptable and confident approach to meet the challenges of a fast-paced environment. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: • Funded professional qualifications, personal growth allowance and annual CPD., • Generous and flexible leave options, including an around-the-world trip after five years of service., • Market-leading family-friendly pay, including six months of fully paid maternity, adoption, and shared parental leave. From £26,550 to £29,500 per annum, subject to qualifications and experience How to apply/Next Steps: Create an account via our website, click 'Start Application' and submit your completed application form. You can find our ___ here. Closing Date: 8am on Tuesday, 16 September 2025. Interviews/Recruitment Day: w/c 22 September in-person at Electra House, Moorgate, EC2M 6SE More Information/Contact us: For more information about the EFI Group, visit our ___, ___ and ___ websites and refer to the job description. Please contact ___ for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.

Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role… The Cultural Heritage and Archaeology team is one of the largest heritage consultancies in the country. It works across the UK and Ireland and covers all aspects of the historic environment (archaeology, built heritage, setting and design) throughout the full lifecycle of projects. We provide our clients with expert advice on an ever-increasing portfolio of heritage related enquiries that address the management of change in our historic environment. We work on high profile and large-scale infrastructure projects in the UK, Ireland and further afield as part of a multi-disciplinary team and aim to deliver high quality work while contributing to innovative approaches and challenges within the heritage sector. What we will be looking for you to demonstrate… You will be responsible for the management and delivery of archaeology projects in the northern half of the country, principally fieldwork projects. The role is key to our heritage team's development and will require the combination of high level technical expertise and knowledge of archaeology and heritage with commercial and business acumen. You will be expected to lead fieldwork projects from planning and other consent applications and deliver bespoke archaeological strategies and works for developments and infrastructure. Much of your work will need to be able to withstand the test of public inquiry. Preferably, you will have a specialism, skill or area of knowledge that contributes to the development of the team and our wider business. You will have a strong awareness of Health and Safety and risk management, in particular on fieldwork projects. Not only will you have a track record of successful project delivery, strong communication skills and the ability to develop and maintain excellent relationships with a range of clients and peers, you will have the drive and imagination to identify and pursue business development and marketing opportunities. You will be based in either the Cambridge or Bristol offices and will be active in promoting and diversifying the team service offering, and winning work from internal and external clients. • Monitoring and assuring the work of one of our WSP-approved fieldwork subcontractors, both on-site and in the technical review of deliverables, including RAMS., • Preparing competitive tenders and designing the scope and methodology for archaeological fieldwork in accordance with WSP Health and Safety protocols and requirements., • Producing or contributing to archaeological desk-based assessment., • Experience of archaeological fieldwork project management (project, financial and staff management)., • Robust knowledge of Ireland archaeology and history and also full knowledge of the planning process and relevant environmental / heritage legislation and guidance., • Experience in most or all of the following areas: heritage and planning, masterplanning, heritage conservation, heritage led-regeneration, recreation and tourism, heritage sustainability masterplanning, placemaking, multi-disciplinary collaboration and business development., • Excellent writing skills, and are a good communicator and team player. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. #WeAreWSP Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

The Service Desk Manager is responsible for leading the IT Service Desk team in delivering exceptional 1st and 2nd line support to students, executive education participants, alumni, faculty and staff within a prestigious business school environment. Service Desk Manager - London, NW1 4SAThe RoleDo

Experience of working with an IT Ticketing System . This is an office-based role, to be based in the Dartford area and will require someone with a UK Driving license and their own transport. Background working in IT support.

Helpdesk Coordinator or Service Desk Coordinator or IT Help Desk .Facilities Helpdesk Coordinator or IT Help Desk in London or Service Desk Coordinator.We’re seeking a highly organised and proactive Helpdesk, or Facilities Helpdesk or Service Desk Coordinator to join a dynamic, fast-paced IT

You'll provide 1st line technical support and occasionally 2nd and 3rd line support, for internal teams and partners. Private medical cover, wellbeing support, and onsite gym. We're seeking a skilled, customer-focused IT Service Desk Analyst to join a busy support team within a well-established fina

To be considered you must complete an online test to see how you compare with other applicants.

Act as the first point of contact for all incoming support queries. Maintain accurate records of all service requests and interventions. We’re seeking a highly organised and proactive Helpdesk Administrator or Service Desk Coordinator to join a dynamic, fast-paced IT Support Firm in the heart of L

Customer Support – SaaS / IT Helpdesk / CRM. Customer Support / Helpdesk / IT Service Desk.

Service Desk Analyst - Multimedia & Sports Technology. We're seeking a talented Service Desk Analyst to join their dynamic IT team.

As a 1st Line Support Technician, you’ll provide front-line technical support to end-users across the business. Previous experience in a 1st line support or helpdesk role (essential). Respond to incoming IT support tickets via phone, email, and service desk system.

Looking for an experienced 2nd Line Support person to work for an MSP based on a client site supporting the head office and management team. To provide dedicated onsite technical IT support to the customer headquarters staff as a member of the onsite Corporate Service Desk (CSD) team and ensure exce

Service Desk Engineer£30,000 - £37,000 plus benefits including IT training and certificationsLondon, NW1.

Who we are: We are the Tech Talent Experts - Tenth Revolution Group (TRG) is an award-winning, specialized recruitment agency and talent creation company with deep expertise in cloud technology working across ERP & CRM's, Data & AI, and Cloud, Development & Security. With offices across 4 continents, we specialize primarily in placing candidates with experience in Microsoft, Salesforce, AWS, ERP, Netsuite and Service technology and pride ourselves on our ability to deliver the highest quality candidates on the market. VP of Talent Development We are currently looking for a VP of Talent Development - this role plays a hands-on role in designing, delivering, and supporting impactful learning initiatives across the organisation. Working closely with the strategic lead for Talent Development, this role focuses on creating engaging learning experiences for employees at all levels, from onboarding to leadership. It contributes to building clear, practical learning across sales enablement, compliance, management & leadership, and core skills for central services teams. Through coaching, workshops, and performance-focused training, this role helps align learning with business objectives while supporting individual growth, enhancing team capability, and driving organisational success. This role is based in our London office and reports into the Global Head of Talent Acquisition and Learning and Development. Key Responsibilities: Sales Training & Pathway Development • Design, deliver and continuously refine sales training pathways across multiple levels (Trainees to Management), following TRG Talent Development structure and best practices (IGAM, eLearning, facilitation methods)., • Ensure the training content reflects current market challenges, evolving client expectations, and commercial priorities., • Facilitate interactive, blended learning sessions both virtually and in person. Desk-Side Coaching & Performance Enablement • Partner with managers of people to deliver practical, on-the-desk coaching tailored to individual consultant needs., • Use live call feedback, pipeline reviews, and planning sessions to embed learning and build accountability., • Monitor post-training impact and feed insights back into content improvement., • Train and support users on systems including Phoenix, Elevate, Power BI & LinkedIn Recruiter. Management & Leadership Development • Deliver management training modules aligned to our internal leadership framework., • Provide coaching and support to first-line managers on performance conversations, team development, and operational management., • Support succession planning by developing emerging leaders through focused learning journeys. Stakeholder Engagement & Collaboration • Build strong relationships across the business at all levels to align learning with business goals and ensure a consistent learner experience globally., • Provide data driven consultation on learning gaps, team needs, and performance trends. Learning Design & Continuous Improvement • Design training materials, resources and toolkits that are practical, scalable and engaging., • Gather feedback, track learner outcomes and learning data to inform iterative improvements and evaluate effectiveness. Use experience and feedback to recommend improvements., • Stay current with learning trends, adult learning theory, and sales best practices. Skills & Competencies: • Project & Task Management: Effectively manages multiple priorities and resources to meet deadlines and align with strategic goals., • Quality & Accuracy: Maintains high standards in work output, ensuring precision and minimising errors., • Training Delivery: Delivers engaging in-person and virtual training, adapting to diverse learning styles and needs., • Communication & Collaboration: Communicates clearly and collaborates across teams and stakeholders to drive alignment and shared understanding., • Learning Design: Designs impactful, learner-focused programs aligned with business objectives, partnering with subject matter experts for tailored content., • Learner Support: Provides constructive feedback and guidance to support continuous development., • Needs Analysis: Identifies skill gaps and aligns learning solutions with organisational priorities., • Evaluation & Impact: Measures learning effectiveness and uses data to drive improvements and demonstrate business impact., • Change Enablement: Develops programs that foster adaptability, resilience, and engagement during organisational change. Applicants must hold full independent legal authorisation to live and work in the UK both now and in the future. Tenth Revolution Group is an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates.

Life at The IN Group Put simply, we’re a group of talent brands that unlock the power of people. We love growing, evolving and challenging the status quo. We work in a truly human way that goes the extra mile and cares about building long-standing relationships. We’re very proud of our six brands: • Investigo - Award-winning permanent and temporary recruitment with 21 specialisms and sectors, in the UK, US, and Europe, • Definia - Defining, designing, and delivering technology, transformation, and cultural change…, • BioTalent - Life sciences recruitment sourcing talent across the globe to offer a first-class, people-centred service, • InX - Executive search and interim management solutions to accelerate leadership and help them to build their teams…, • Caraffi - Talent advisory solutions, employer branding, talent acquisition strategies, and talent advisory leadership development, • Sigma Labs - Hire, train and deploy high-performance technology consultants to help businesses fill the digital skills gap The Team The Technology and Transformation Team is all about driving innovation, optimising our systems, and ensuring everything runs smoothly across TIG. The team is split into 5 areas, each covering their own space: • Infrastructure: They own the platform architecture and makes sure our tech ecosystem is running at its best. They work closely with Service Delivery and InfoSec to spot improvements, tackle risks, and ensure the TIG’s software infrastructure is solid., • Information Security: They ensure our security measures are up to date and effective, overseeing things like ISO audits and security policies. They work with all tech teams to make sure systems are well-protected., • Service Delivery: Runs the Service Desk and leads the support engineers, handling all IT support issues. They’re the go-to team for tech support, working with all of tech to make sure everyone’s knowledgeable about the services in use., • Product Development: Leads the charge on developing and optimising the product pipeline. They partner with our brands to identify improvement opportunities and make sure we’re constantly enhancing systems and services. Role Impact As a Product Owner, you will be responsible for defining, prioritising, and managing the development of internal systems and recruitment technologies across our global group. The ideal candidate will have a strong background in product management, ideally within the recruitment sector, with the ability to translate internal product requirements into effective product outcomes for our global business. You will play a key role in the product development process including agile methodologies. You will contribute to defining the roadmap for our tech products and making strategic decisions to maximise the value of our products. Key Responsibilities in this role Product Ownership and Strategy: • Focus on key strategic deliverables including key partner management such as LinkedIn, Bullhorn, Sourcewhale et al. Contribute to the shaping the product roadmap and ensure it reflects business priorities, • Define the product vision and strategy in alignment with company growth plans and objectives, • Create, prioritise, and manage the product timeline based on business needs, • Engage with the technology team and wider business to understand and report on product needs and improvements to create clear, actionable user stories, • Work closely with the development team to clarify requirements and ensure alignment with the wider product vision for successful product development and launches, • Participate in product objective planning and reviews to ensure that the development team has a clear understanding of priorities., • Coordinate product launches with the technology team ensuring all departments are prepared for a successful rollout., • Define and track key performance metrics to measure product success., • Collate data to provide regular reports and updates on product performance and advice on product enhancements to internal stakeholders. What you need to succeed in this role • 3 or more years of experience in product management or product ownership in the recruitment sector, • Strong understanding of product development methodologies and ways or working, • Excellent communication, collaboration, and interpersonal skills., • Proven ability to manage and prioritise a product backlog., • Strong analytical and problem-solving skills., • Experience working with cross-functional teams and managing stakeholder expectations., • Bullhorn experience preferential

Parsons Xtreme Golf (PXG) was founded by American entrepreneur and philanthropist Bob Parsons with the sole intent to design and develop the world’s finest golf clubs – and we believe we have done just that! With no cost or time constraints, PXG is committed to the long process of researching various alloys, exploring new technologies, and identifying the unique properties that make PXG clubs perform unlike anything else. With no set product release cycles, the company takes its time and pours every ounce of innovation into each new club design. PXG offers a full lineup of right and left-handed golf clubs, including drivers, fairway woods, hybrids, irons, wedges, and putters, as well as a complete line of high-performance, fashion-forward apparel. Ready to join the PXG team? Job Description The Master Fitter is responsible for delivering a premium, personalised customer experience by combining expert golf club fitting services with exceptional retail and sales support. This role plays a key part in driving business growth through lead generation, relationship building, event execution, and proactive customer outreach. The ideal candidate will be a confident, motivated individual with a passion for golf, a strong sales mindset and a commitment to maintaining the highest standards of service and professionalism. Responsibilities: Customer Engagement & Sales: • Greet and engage clients as a brand ambassador, providing knowledgeable guidance on PXG products, pricing, technology and styling., • Build, cultivate, and maintain meaningful long-term relationships with clients to foster brand loyalty and repeat business., • Meet and exceed individual and team sales targets through expert product knowledge and consultative selling techniques., • Proactively follow up on customer orders, satisfaction, and interest in upcoming promotions or events., • Deliver exceptional service across both in-store and off-site touchpoints. Custom Club Fitting: • Provide best-in-class, data-driven custom fittings to ensure clients are matched with the optimal equipment for their game., • Maintain a deep understanding of PXG technology, fitting methodology, and product specifications., • Gather and input fitting data accurately and send follow-up materials such as spec sheets and Trackman reports post-fitting., • Schedule and manage fitting appointments while supporting the fitting team through effective pre- and post-session communication. Lead Generation & Pipeline Management: Proactively fill fitting bays through a multi-channel lead generation approach: • Positively promote and drive the Introducer Program, keeping Tracker up to date, maintaining regular call cycles with open Introducer accounts., • Generate event-based leads and secure fitting bookings via on-site and off-site events, demo days, and golf activations., • Conduct active outreach to past customers for re-engagement, spec checks, and promotions., • Monitor and manage lead conversion metrics, ensuring follow-through on all incoming and self-generated leads. Sales Administration & Outreach: Execute the full sales admin process with attention to detail: • Conduct pre-arrival calls to confirm appointments and gather necessary customer background., • Send post-fitting communications, including spec sheets and Trackman data., • Follow up with unconverted leads and maintain an ongoing cycle of outreach to previous customers., • Proactively invite customers back for spec checks, new product releases, and loyalty events., • Ensure customer data is accurately recorded and maintained for future interactions and marketing initiatives. Operational & Retail Support: • Process customer transactions, including payments, refunds, and special orders with accuracy and professionalism., • Maintain clean, organised fitting and retail areas, replenish merchandise, and communicate inventory needs to management., • Maintain clean, refill and communicate inventory needs to management regarding the coffee machine weekly. Empty and clean the waste tray daily. Fill and date sheet accurately in line with health and safety process., • Handle all aspects of shipping, receiving, tagging, and inventory transfers., • Assist with regularly scheduled inventory counts and ensure documentation accuracy., • Answer inbound calls and manage front desk responsibilities as needed. Team Collaboration & Performance: • Work closely with the retail and fitting team to manage schedules efficiently and maximise revenue., • Share fitting insights, customer feedback, and event outcomes with colleagues to foster a collaborative and performance-driven environment., • Uphold a positive, can-do attitude and support continuous personal and team development. Experience and Education Required: • Prior experience in golf, retail sales, or customer service required; custom fitting experience highly desirable., • Demonstrated ability to generate leads, close sales, and manage a client base effectively., • Strong communication, interpersonal, and organisational skills., • Proficiency with fitting software, CRM systems, and Trackman (or similar technology) preferred., • Passion for golf and delivering industry-leading customer experiences. Skills Required: • A professional, positive and flexible attitude., • Enthusiastic team player., • Customer service skills., • Excellent written and verbal communication., • Microsoft Office and basis computer skills. This role is based at the PXG London South Store. It is an hourly paid position at £15.50 per hour, with on-target earnings of approximately £50k per annum. The role is shift-based, with hours scheduled on a rota that includes weekdays, Saturdays and bank holidays.

Title: Junior Project Manager (FTC – Maternity Cover) Life at The IN Group Put simply, we’re a group of talent brands that unlock the power of people. We love growing, evolving, and challenging the status quo. We work in a truly human way that goes the extra mile and cares about building long-standing relationships. We’re very proud of our six brands: • Investigo – Award-winning permanent and temporary recruitment with 21 specialisms and sectors, in the UK, US, and Europe, • Definia – Defining, designing, and delivering technology, transformation, and cultural change, • BioTalent – Life sciences recruitment sourcing talent across the globe to offer a first-class, people-centred service, • InX – Executive search and interim management solutions to accelerate leadership and help them to build their teams, • Caraffi – Talent advisory solutions, employer branding, talent acquisition strategies, and leadership development, • Sigma Labs – Hire, train and deploy high-performance technology consultants to help businesses fill the digital skills gap The Team The Technology and Transformation Team drives innovation, optimises our systems, and ensures everything runs smoothly across The IN Group. The team is split into five key areas: • Infrastructure: Manages platform architecture, ensuring our tech ecosystem is running at its best., • Information Security: Oversees ISO audits, security policies, and system protections., • Service Delivery: Runs the Service Desk and supports users across the group., • Product Development: Develops and optimises our product pipeline, working closely with brands to deliver improvements., • Transformation & Change: Manages all group-wide tech transformations from planning to delivery, supported by project and programme managers. Role Impact As a Junior Project Manager (FTC – Maternity Cover), you’ll support the delivery of IT and business change projects across The IN Group. You’ll work closely with senior project managers and stakeholders, helping to plan, coordinate, and deliver initiatives that improve processes, optimise technology, and drive operational efficiency. This role is a great opportunity for someone with early experience in project coordination or junior project management who’s looking to develop their skills further in a fast-paced, collaborative environment. Key Responsibilities • Support Project Delivery: Assist in managing project lifecycles, ensuring key tasks and milestones are delivered on time and within scope., • Process Mapping & Improvement: Document and analyse current processes, supporting the identification of opportunities to improve efficiency., • Stakeholder Engagement: Work with colleagues across the business to gather requirements and provide project updates., • Technology Support: Help coordinate the implementation of new systems and tools in line with business objectives., • Risk & Issue Tracking: Monitor risks and issues, escalating to the Programme Manager where needed., • Reporting & Documentation: Maintain project documentation, prepare updates, and contribute to post-project reviews. What You’ll Need to Succeed • 1–3 years’ experience in project coordination, junior project management, or a similar role (experience in recruitment or professional services is a plus)., • Basic knowledge of project management principles or methodologies (Agile, PRINCE2, or similar)., • Strong organisational skills with the ability to prioritise tasks effectively., • Good communication and collaboration skills, comfortable working with stakeholders at different levels., • A proactive approach to problem-solving and learning on the job., • Familiarity with project management tools (e.g., MS Project, Asana, Trello) is beneficial. Interested? Apply today!

Mid-Level E-commerce Project Manager We are a fast-growing agency looking for a superstar Project Manager with proven e-commerce experience and an appetite to build best-in-class websites. Our client portfolio includes well-known brands such as Topps Tiles, Oliver Bonas, and Agent Provocateur, with many more clients across various different sectors, including Fashion, Homeware, Luxury, Gifting, Outdoors, Food, and Charity. We believe that work should be fun and that as a tea,m we produce better work when people enjoy their job and are passionate about what they do. Sounds good? Well, what are you waiting for — get your checklist out and see if it’s a good fit. Location The Tom&Co nerve centre is located at our brand new, trendy office near Tower Bridge. We can promise you a fun and creative place to work with a company that is growing fast so you will have plenty of opportunities to develop. We have openly embraced the flexibility of working from home and days in the office, with two compulsory office days. What's in it for you You will be part of an ambitious agency, experiencing rapid growth. This is a great opportunity where you can progress alongside the company, working closely with the directors, whilst being surrounded by people who are always willing to help each other. We offer a scheme for personal self-development as we believe in growing our employees' potential to the full. There are lots of opportunities within the company to develop and increase responsibility and skill set. We work hard through the week but never shy away from a wind-down on a Friday. You will be joining a welcoming, friendly team with a good sense of humour. You will have 24 days holiday, bank holidays on top, and we even give you your birthday off to celebrate in style. To top it all off – you’ll work on a shiny new MacBook Air, which you can take home, naturally. We believe in paying people what they feel they deserve, so you tell us what that is and we will tell you if our pockets are deep enough. Summary of responsibilities As a Project Manager, you will have full control of one of four “Pods” within the company. Each pod will consist of a multi-disciplinary, fully autonomous team, consisting of a designer, business analyst, FE & BE developers, QA testers, and a technical analyst, that will be geared towards looking after a sub-sect of T&C’s clients. Those clients will range between the four different retainer tiers that we have, including one platinum client. Below is a list of expected responsibilities: • Taking ownership and leading the pod in the delivery of all work, • Leading various agile Scrum ceremonies within the pod (daily standup, refinement, sprint planning, & retrospectives), • Keeping track of priorities and managing work accordingly, • Updating the client on scheduled work in sprints and any unexpected changes, • Joining the client for retainer calls (varies from weekly, bi-weekly, and monthly) and project weekly calls to provide updates, and maintaining excellent relationships, • Plans the midterm resource vs holidays and escalates if the risk of insufficient resources, • Ensures actions and decisions from retrospectives are carried forward, • Providing sprint delivery reporting and looking for opportunities to optimise or increase delivery/efficiency, • Oversees Service Desk delivery and escalates urgent or slow-moving issues, • Schedules back-end resource with the shared back-end team, • Project managing retainer projects within the pod, • Creating and maintaining project timelines and responding to and communicating changes, • Managing project budgets and identifying areas of risk, • Working with the Account Manager to secure additional budget if required, • Ensures any referrals to our partners are communicated to the AM team to introduce and ensure commission is received, • Weekly call with Head of Project Management to provide a status update on pod delivery & project progress, • Using Jira for managing all internal work and ensuring time is logged, • Using ClickUp for client and project management, ensuring it’s utilised, maintained and remains organised Skills and experience • +3 years of project management experience, • Experience working with Magento 2 is preferable, • A clear communicator to internal teams and clients, • Effective client stakeholder management experience, • Good technical website understanding, • Understanding of PM methodologies, particularly Scrum, • Use of project management systems, particularly Jira, • Bright, ambitious, and looking to progress in a fast-paced, challenging work environment, • Well organised and a logical thinker, • Passionate about e-commerce and all things digital, • Excellent English communication skills, • Naturally well-organised, reliable, and enjoys working in a methodical way Oh and one last thing... We are committed to diversity within our team and encourage and support females, POC, LGBTQ+ and peoples of all abilities to apply to our roles. We are focused on involving more diverse individuals in all our teams, but especially in our technical teams to do our bit to shrink the gender and diversity gaps in STEM. We look forward to hearing from you.

Located in the centre of Epsom, Lloyd Recruitment Services is a highly regarded Recruitment consultancy celebrating 29 years’ service in 2025! We pride ourselves on connecting top-tier talent with leading organisations, offering bespoke Recruitment solutions that meet the needs of both Candidates and Clients. Why Join Us? We offer a culture that is unlike most Recruitment environments. We focus on long term account management as well creating new opportunities; however we don’t operate in an all-out KPI-driven environment. If you're looking for a recruitment role that offers flexibility, collaboration, and a focus on long-term partnerships, we’d love to hear from you. Principal Recruitment Consultant – Job Overview We are looking for a Principal Recruitment Consultant to join our team. Working closely with the branch team and other Senior Consultant, this role focuses on managing the recruitment process (temporary & permanent) for our valued Clients as well as creating new business opportunities. You will have the support or an Administrator and a Resourcer, to ensure you are focused on the key aspects of the role! As a Senior member of the Team, you will be expected to lead by example and be able to demonstrate resilience, speed, organisation and the ability to help and nurture other junior team members. Experience & Skills Required • Able to build revenue by nurturing existing clients (this is a hot desk with excellent revenue!), • Increase revenue opportunity by bringing on new clients, • Previous recruitment agency experience of resourcing a multitude of roles within the commercial sector (temp, contract and perm), • Experience of resourcing candidates via job boards, LinkedIn, social media, referral and headhunting, • Extremely organised and able to multitask, • Boolean searching experience, • Previous experience of candidate management/ liaising with clients, • Ability to offer first class communication/ a passion to support both clients and candidates, • Able to listen/ build relationships with all levels of stakeholders, • Able to qualify job specifications taken from clients and consultants, • Able to 'think out of the box’ / look for different solutions, in candidate shortage markets, • Attention to detail/ value the importance of a fully administered database, • Manage the entire recruitment process, from sourcing candidates through to onboarding, ensuring a smooth and positive experience throughout, • Work closely with the MD to understand key branch objectives, • Proactively identify and engage with potential candidates for both current and future roles, • Conduct thorough assessments and interviews to ensure the best fit for both candidate and client (in person and over Microsoft Teams), • Develop and maintain a talent pipeline for all roles, • Provide regular updates on recruitment progress, candidate pipelines, and successful placements What’s in it for you? • Very established desk with superb revenue, • Competitive salary, • Uncapped and monthly paid commission (we never like you to go without!), • Our targets and commission schemes are hands down better than our competitors!, • Clawback scheme if you ever miss a target, • Privately owned company with no red tape that can be found in larger corporate companies, • The latest recruitment software and tech to support you, • Full marketing support, • Ongoing staff incentives including all paid days out and staff outings, • Birthday as annual leave, • Ad hoc days off on top of annual leave allowance at Christmas, • Season ticket & car parking loans, • Career progression and greater earning potential as you grow

Exciting opportunity for Credit Risk Business Analyst: CubeLogic Implementation to join this global Energy company for a 3-6 Month Initial Contract. This is an exciting time to join this world-leading Energy company as it evolves from a traditional Oil & Gas enterprise into a future-focused Energy leader. This transformation includes the establishment of a highly successful new Power Trading desk within the Energy Trading team and ventures into cutting-edge solutions that address the evolving demands of the Energy sector. These initiatives include advanced Gas infrastructure, LNG technology, effective Energy Storage systems and Green Energy solutions. These innovations create opportunities for exceptionally talented individuals to contribute to the success of this evolution, working alongside some of the industry’s top professionals and leveraging the very latest technology. Must have skills: • BA experienced in Credit Risk processes such as Collateral Management, Margining, counterparty exposure risk management., • Energy Trading or Commodties Background., • Ability to analyse and interpret data to manage exposure reporting requirements, • Interface with business and document Business Requirements, • Work with Technical teams translating business requirements into technical specifications, • Data analysis using advanced excel functions (hands on with SQLs), • Experience in implementation of credit systems such as Energy Credit or CubeLogic (or any other credit risk management product), • Experience in data mapping for system migration, • Experience with Energy Trading System (Aligne/Endur), • Experience with Databricks, data pipelines etc is good to have, • Business Analysis Planning & monitoring - Skill, • Business adoption & value realisation - Knowledge, • Business Analysis Techniques - Mastery This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age. With a focus within Energy Trading, Oil & Gas, Financial Markets and Commodities, we offer a transparent Recruitment Service that has proven to be reliable and effective for over 40 years. We are ISO accredited and proud of our excellent TrustPilot Reviews. Your search for a New Contract Assignment or for a New Permanent Job will be in safe hands with Eaglecliff Recruitment. Please telephone for an immediate response or email your CV for a quick response. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing.

A small and friendly hospitality IT/Tech company based in Covent Garden is currently looking for a temp Service Desk Coordinator with scope to become permanent. You will manage and allocate all incoming support requests from clients, ensuring that the work is distributed evenly to Engineers, is completed on time and updates are provided to clients. As the Service Desk Coordinator you will be the first point of contact for initial client support requests (telephone, email and online messaging apps). Once the request is logged and allocated to the Engineer, you will liaise with the Engineer for status updates, keeping the client informed on the job’s progress. Your duties will include: • Act as the first point of contact for customers support requests and third party companies, • Liaise with customers to determine their support requirements and allocate a priority level (additional training provided), • Add support tickets to the system and allocate Engineers to resolve, • Monitor the support tickets progress to ensure the Engineer is completing the work within service level agreements, • Keep customers updated on the progress of their support request and manage any enquiries they have, • Monitor team emails and messaging systems, replying or allocating to the appropriate team member to manage, • Produce reports for senior management to review on the service desks performance The right candidate will have similar experience or with very strong organisational and communication skills. There is huge scope for progression into a managerial role within the business. Salary is £30,000 and hourly equivalent on the temp side. Hours are 8:30am- 5:30pm.

Front of House/Events Assistant, University, London, temp, £13.85-£14.00 p/h plus holiday pay accrual Our client, a University in London, is looking for a Front of House/Event Assistants to cover the start of the academic year. The role will be varied with some desk based work plus crowd interaction roles; being customer focussed is the key. This is to start on Friday 19th September and will be for 3 weeks, working Monday to Friday. The main duties of the Front of House Assistant role are: • Provide a warm welcome on reception, creating a positive first impression for guests, • Support the team in delivering excellent hospitality, • Managing significant numbers of new student arrivals, • Checking student identities, • Ensure all students receive the correct passes, • Work collaboratively with team members ensuring logs of any issues are maintained, • Checking passes of guests on their arrival escalating issues when necessary, • Providing help and support to students, • Entry pass management, for students and contractors, • Ensuring the reception areas are tidy and well maintained, • Undertake any other reasonable duties as required by the team Skills and experience • Prefer to have some reception experience or dealing with significant numbers of customers, • Experience of multi- tasking and controlling a reception barrier whilst delivering customer service, • For some roles, willingness to work outdoors is preferred, • Evidence of providing excellent customer service, • Display a positive outlook with a can-do attitude, • Knowledge of security functions across a large complex estate, • Experience of large numbers receiving guests to events, • Experience of working as part of a team, • Able to take ownership of a problem, • Ability to communicate verbally with people at all levels, • Must have IT skills including email This is a fantastic opportunity for a receptionist to grow their front of house experience in a dynamic company. Apply now! Due to the large number of applications that we receive, only shortlisted applicants will be contacted. Val Wade Recruitment are actively looking for applicants from underrepresented communities, and pride ourselves as an equal opportunities’ employer and agency.

The purpose of this role is to provide service delivery to clients across the International People Solutions practice. Responsible for leading our larger, complex, SME international benefits accounts, and working closely with our sales team on the onboarding of new clients and prospects. Key tasks and duties are summarised below and are largely around becoming a rounded consultant with a focus on effectively delivering to clients, managing workload effectively and developing yourself and other members of the team to add value – including making connections across the business and accessing resources to solve problems. Key Tasks & Duties CLIENT FOCUS/MANAGEMENT • Lead Lockton’s larger, more complex SME accounts including the preparation of client deliverables and materials across the range of international benefit propositions and services., • Work closely with our sales team on the onboarding of new clients, • Understand the “why” (the reason) for the work being needed and delivered to a client., • Work with client team members in directing, addressing, and resolving client queries issues about global benefit issues. CLIENT DELIVERY • Monitor the tracking of renewals, production of renewal reports, maintaining client files, populating, and maintaining activity/issues trackers., • Own and coordinate membership changes, queries, and the tracking of invoices for clients., • Produce drafts of meeting agendas and meeting minutes/actions., • Responsible for a portfolio of SME clients, acting as the lead consultant managing all client activity., • Support client-facing technology tools by adding new users and providing basic troubleshooting., • Understand the client engagement and manage any budgets/other metrics through effective project tracking., • Ensure adherence with any Lockton processes to ensure compliance and risk management of delivery e.g. data protection process, maintaining audit trails. MAKING EFFECTIVE CONNECTIONS • Develop networks with the Lockton Global Partner offices, peers, and other business service groups (IT, Office Services, Information Processing, Accounting, local offices, etc.) to progress various tasks using a partnership approach that facilitates high-quality results and process workflow., • Form relationships with key international carriers to build knowledge and understanding of each proposition., • Proactively work with the Broking Desk to ensure client renewals are managed effectively and delivered on time. NEW BUSINESS • Support with new business opportunities including RFP responses., • Ownership for pricing and scoping of small-medium sized projects, • Upselling and cross-selling relevant lines of business where appropriate MANAGING SELF & DEVELOPMENT • Effective email management to keep on top of tasks and issues., • Coordinate meetings, calls and other events including arranging the technology and structure., • Lead internal calls and attend client calls where appropriate., • Undertake relevant training to develop skills and knowledge to apply to clients and the wider business., • Understand and undertake research as needed for internal and client use. Make use of various Lockton resources, internet research, accessing trade publications, and on occasion foreign-language sourced documents., • Finding and implementing improvements to team efficiency Experience, Skills & Knowledge Desired skills & knowledge: • Bachelor's degree and/or experience in a role which reflects the skills and client management experience which will be transferred to the world of International Benefits, • Extensive experience in the insurance/employee benefits sector, • Have completed training courses/qualifications in core areas such as insurance, international benefits (IEBA), HR or another related discipline, • Experienced with basic computer skills & packages including Microsoft applications – Teams, Word, Excel, PowerPoint, • Strong client focus with the ability to develop positive relationships with team members and external contacts, • Can work well in a fast-paced environment with multiple workstreams and able to achieve and manage timescales for delivery, • Effective written and verbal communication skills and comfort collaborating with colleagues in both an office and a virtual environment, • Excellent organizational skills and the ability to multi-task effectively, • Ability to solve problems and cope with challenges. Further experience, skills, or knowledge • Relevant corporate & client management experience, • Fluency or professional proficiency in a foreign language is often helpful, • Any other professional qualifications or training are also an advantage, • Experience working or living abroad is helpful although not required.

Bench IT are looking to onboard a Service Desk Manager to join a large corporate client of ours based in the city of London. Focus on service and continual service improvement. Insurance / Financial Services experience is desirable but not essential.

We have a fantastic new job opportunity for a results-driven and strategic IT Service Desk Team Leader / Help Desk Dispatcher with experience in a similar IT dispatcher or helpdesk team leader role, exceptional organisational and communication skills, and proficiency in helpdesk ticketing systems. A

An IT Support Analyst / IT Service Desk Analyst with strong 1st & 2nd line IT support experience is required by a leading law firm, to be based in their Central London office. Any experience in supporting legal systems (such as Big Hand, iManage, Elite 3E, or other case management systems, docum

Create and maintain all documentation (Customer facing and internal technical documentation) ensuring it is completed to a professional quality, checked for accuracy of grammar and spelling and reviewed prior to distribution. The successful candidate will join a service Desk to provide 1st line supp

Helpdesk Administrator (12-month Fixed Term Contract) Wembley (Fixed term contract) £30k Depending on experience Plus Benefits Summary NG Bailey Facilities Services are currently recruiting for a Contract Administrator (12-month Fixed Term contract) to provide administration support to the contra

Escalate issues to the Senior IT Service desk analyst or Service desk Manager, or where necessary to appropriate second line support / other IM&T teams. Accurately record and document all details of the service issue or service request into the Service Desk database, including categorisation and pri

Answering all telephone calls, emails, and walk-ups to the Global IT Service Desk. Escalation of Incidents to Global Senior IT Service Desk Specialist and ensuring tickets are escalated appropriately and in a timely manner meeting SLAs. Knowledge and experience of supporting desktop and laptop hardw

A fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based global law firm on a permanent basis. Legal IT Specialist Recruitment Consultant at DGH Recruitment. Providing a professional and consistent level of Technology support to all sta

A Level One Engineer in a Service Desk role is typically an entry-level position in IT support. An understanding of IT service management best practices, focusing on delivering quality IT services. Familiarity with operating systems (Windows, macOS, Linux).

Receive and respond to incoming tickets from remote IT teams, such as service desk, desktop support, network support, etc. As a member of the onsite support team, you will play a key role in the delivery of high-quality technical support for the business and the customer, whilst delivering exception

Reporting directly to the Service Desk Manager, you will be part of a collaborative team of four Desktop Support Analysts based in London, Singapore, and Hong Kong. Junior IT Service Desk Trainee. We are seeking a Junior IT Service Desk Trainee to join our London office.

The Service Desk Engineer is responsible for providing technical support and assistance to end-users, ensuring smooth operation of IT services and systems. The Service Desk Engineer plays a crucial role in maintaining high levels of customer satisfaction by delivering prompt, professional, and effec

Job Title: Application Service Desk Analyst. Were looking for a motivated Application Service Desk Analyst to join our IT team. Help users with application use and setup.

The Service Desk Manager is responsible for leading the IT Service Desk team in delivering exceptional 1st and 2nd line support to students, executive education participants, alumni, faculty and staff within a prestigious business school environment. London Business School are recruiting for a Servi

Infrastructure Engineer / Infrastructure Support Engineer - Basingstoke - 3 days a week in the office - £40-45k + benefits - 6 month FTC. The Opportunity: We are looking for an Infrastructure Engineer with good 2nd / 3rd Line Support skills to join a Basingstoke based organisation who are part-way through a significant digital transformation programme. The role requires onsite presence in the office 3 days per week and the role is being offered on an initial 6 month fixed term contract basis (but may be extended). The Role: You will be responsible for providing support on IT Systems for users who are predominantly based in the Basingstoke office although there are some other sites across the UK. There's a mix of BAU work but you'll also play a key role in the delivery of new projects. Key Tasks: - Provide 2nd and 3rd Line Support across the Wintel and Linux Stack - Design, implement and manage complex hybrid infrastructure - Manage the cloud infrastructure (mixed environment) - Help to ensure a proactive service is provided ensuring high quality systems are in place, working and proactively maintained - Act as a technical escalation point for the Service Desk Team - Participate in the on call rota The Person: - In depth 2nd / 3rd Line Infrastructure Support background with skills in Windows, Linux and Desktop Operating Systems - Azure, Active Directory, ADD, M365, EntraID, File Services, DNS, DHCP - Knowledge of Intune - Experience in Powershell scriptng - Ideally Some AWS / GCP - Basic Networking skills - TCP/IP, LAN / WAN, VPN, Routers, Switches and Firewalls Qualifications such as the AZ104 or AZ900 a bonus but not necessary as would an educational qualification in IT (e.g. Degree in Computer Science) and / or ITIL Foundation. TPBN1_UKTJ

The role is responsible for designing managed service solutions across monitoring, hardware and software support, service desk, remote management and service improvement. They are recruiting a Service Design Architect to join their pre-sales function. Strong background in UK IT managed services, ide

Contract Type: Fixed-Term Contract (Maternity Cover). We are seeking a dynamic and experienced IT Service Desk Manager to lead our high-performing Service Desk team during a 12-month maternity cover.

Are you a customer-focused IT professional with a passion for solving problems and making a real impact? We’re looking for a dynamic and technically skilled Service Desk Analyst to join our fast-paced, friendly IT team. Get notified about new Service Desk Analyst jobs in. Resolving incidents and f

The BTS Service Desk provides effective, professional, customer focussed, technical support for Toyota Financial Services UK, their Outsourced Providers and KINTO UK.IT (BTS) Service Desk Analysts provide 1st line support for all Incidents and Service Requests as well as some 2nd and 3rd line suppor

Third Line IT Service Desk Technician. Proven experience of at least 3-5 years in a second or third-line IT support role, managing escalated issues and providing advanced troubleshooting. IT infrastructure by resolving complex technical issues escalated from first- and second-line support.

Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Ja

The IT Service Desk Engineer role presents an exciting opportunity for individuals embarking on their careers in Technology. This is a full-time, permanent position to work with our IT Operations based in our London office with an opportunity to work hybrid. Support end-users with a consistent level