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Thinking About a Career Change? Why Not Choose HR? \n If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. \n Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. \n Our HR Career Change Programme \n We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. \n Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. \n Please note that this is a training course and fees apply. \n Why Human Resources? \n The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. \n Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). \n Here are typical UK salaries at various stages of the HR journey: \n\n • HR Administrator - £27,000+\n, • HR Assistant - £30,000+\n, • HR Officer - £35,000+\n, • HR Advisor - £38,500+\n, • HR Manager - £55,000+\n\n And with hybrid and remote roles increasingly common in HR, the flexibility is there too. \n How It Works - Your 3 Step Journey Into HR \n Step 1 - CIPD Level 3 Certificate in People Practice \n The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. \n\n • Accredited by the Chartered Institute of Personnel & Development (CIPD)\n, • Covers recruitment, employee relations, HR systems, and more\n, • Complete in approx. 10-12 weeks at your own pace\n\n This course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry. \n Step 2 - Tailored Recruitment Support \n Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. \n We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. \n You’ll get: \n\n • A professionally written, HR-focused CV\n, • Job-matching advice tailored to your experience and location\n, • Application support, interview prep, and mock interviews\n, • Ongoing 1-to-1 guidance to help you land your first HR role\n\n Step 3 - Start Your New HR Career \n Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. \n And to give you confidence, we offer a Money Back Guarantee: \n If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. \n Flexible, Affordable, Achievable \n To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. \n Ready to Make the Change? \n Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

Job Title: Catering Tutor Location: HMP Feltham (Feltham, Greater London) Salary: From £30,000 + £5,000 London Weighting per annum Contract: Permanent, Full-Time The Opportunity Are you a qualified chef, catering professional, or culinary trainer looking to bring your practical skills into a high-impact teaching environment? Do you want to play a crucial role in reducing reoffending by equipping young adult and adult learners with professional culinary techniques, hygiene standards, and workplace confidence for the hospitality industry? We are recruiting for a dedicated Catering Tutor to join the vocational education team on-site at HMP Feltham. In this hands-on, rewarding role, you will deliver practical catering qualifications to small groups of learners in custody, helping them develop the culinary skills, teamwork, and professional habits needed to build successful careers upon release. What You Will Be Doing Culinary Instruction: Plan and deliver engaging, high-quality practical catering and food preparation courses, combining hands-on kitchen training with essential classroom theory. Individual Training Plans: Establish and maintain tailored training plans for all learners, offering continuous guidance, support, and constructive feedback throughout their qualification. Food Safety & Workplace Standards: Instill strict industry compliance, including kitchen hygiene, food safety, health & safety, and professional discipline within a secure environment. Progress Tracking: Monitor student performance, track practical achievements, and maintain accurate course documentation in line with awarding body expectations. Rehabilitation Focus: Inspire and motivate learners to build self-esteem, work-readiness, and culinary competence aligned directly with employment opportunities in hospitality. What We Are Looking For Trade Qualifications: A Level 2 qualification (or higher) in Catering, Culinary Arts, or Professional Cookery. Vocational Expertise: Substantial hands-on experience as an expert in commercial catering, restaurant kitchens, or hospitality environments. Training Experience: Proven experience delivering vocational or on-the-job catering training, with the ability to use varied delivery methods to engage diverse learners. Teaching Qualifications: A teaching or assessing qualification is desirable. No teaching qualification? No problem! Full support and funding will be provided to help you achieve the required qualifications during your probationary period. Important Notice Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. Dovetail and Slate Ltd ((phone number removed)) acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. Because education matters. © Dovetail and Slate Limited. Because education matters. Dovetail and Slate Limited ((phone number removed)) acts as an Employment Agency

Are you an experienced Commercial Air Conditioning & HVAC Engineer looking for a role where your skills are properly rewarded? How about £40,000–£60,000, paid door-to-door travel at time and a half, a company van with personal use, a lucrative weekly standby payment and the opportunity to significantly increase your earnings through overtime? This is a genuinely varied role where you won't be stuck working on the same equipment or in the same environment every day. You'll visit a diverse range of commercial and industrial sites, working with customers across London and the surrounding areas. There is also a genuine opportunity to develop your career into industrial refrigeration, with access to additional training from recognised industry manufacturers if that's the path you wish to take. The Role You'll be responsible for servicing, maintaining, repairing and commissioning commercial air conditioning, HVAC and refrigeration systems across multiple customer sites. The environments are varied and can include pharmaceutical facilities, offices, council sites, nurseries, care homes, cafés, theatres, factories and other commercial premises. Your day-to-day responsibilities will include: Servicing, maintaining, repairing and commissioning commercial Air Con, HVAC and refrigeration systems Diagnosing faults, troubleshooting and carrying out system diagnostics Completing planned preventative maintenance, routine inspections and reactive breakdown work Responding to service calls and customer requirements Carrying out refrigerant recovery, evacuation, leak detection and charging in accordance with F-Gas regulations Completing service reports and communicating findings clearly to customers and management Identifying opportunities to improve system performance, reliability and energy efficiency Maintaining high standards of health and safety and compliance and supporting junior engineers or apprentices when required What We're Looking For You'll ideally be a commercially experienced engineer with a strong practical understanding of air conditioning, HVAC systems, controls and associated equipment. You'll need: 3–5 years' experience in Air Conditioning, HVAC, Refrigeration, Mechanical Engineering or a related discipline Valid F-Gas certification Strong commercial Air Con and HVAC experience, including split, multi-split, VRF/VRV and associated HVAC equipment Good refrigeration principles, fault-finding and diagnostic knowledge Experience carrying out both PPM and reactive breakdown work The ability to work independently across multiple customer sites Excellent communication and customer service skills A professional approach to health and safety A full UK driving licence Experience working across offices, retail, hospitality, leisure, healthcare, pharmaceutical, industrial or other commercial environments would be highly advantageous. Additional qualifications such as IPAF, electrical testing, CSCS, Asbestos Awareness or Ladder Card would also be beneficial. What's In It For You? The salary is £40,000–£60,000 depending on experience, and this is where the package becomes particularly attractive: Time and a half Monday–Saturday overtime Double time Sundays and Bank Holidays Door-to-door travel paid at time and a half Plenty of overtime available, giving you the opportunity to increase your OTE Lucrative weekly standby payment Company van with personal use Company phone and tablet 25 days' holiday + Bank Holidays Private Medical Insurance Death in Service Life Insurance Employee Assistance Programme Salary sacrifice pension Company tools as required Develop Your Skills Want to do more than just commercial Air Con? For engineers who want to broaden their experience, there is the opportunity to develop into industrial refrigeration, opening the door to more specialist engineering work and further career progression. Location The role is primarily covering London and the surrounding areas, with engineers ideally based around London, Crawley, Wimbledon or Greenford. There are also opportunities extending further north as far as the Derby area. There will be travel to customer sites, with the majority of the work being local to your area. Ready for a better engineering role? If you're an experienced Commercial Air Con / HVAC Engineer looking for better earning potential, paid door-to-door travel, a van for personal use, excellent benefits and the chance to develop your career into industrial refrigeration, this could be a great next move. Apply today for a confidential conversation

Customer Side Leakage Technician Location: Uxbridge Various locations across our client’s operational area Role Overview Our client is seeking a motivated and customer-focused individual to join our team as a Customer Side Leakage Technician, working on behalf of our client within the water industry. This role involves visiting domestic and commercial properties to identify and help resolve customer-side water leaks. Previous customer-side leakage experience is not required, as full training will be provided. However, candidates must be comfortable working in a customer-facing environment and representing both our business and our client professionally at all times. Key Responsibilities Attend customer properties on behalf of our client to investigate potential customer-side water leaks Carry out basic inspections, leak detection activities, and water usage checks Communicate clearly and professionally with customers to explain findings and next steps Provide advice to customers on leak repairs, water efficiency, and preventing future leaks Accurately record job details, findings, and outcomes using handheld devices or paperwork Liaise with our client and internal teams as required Work in line with health & safety procedures and company standards Deliver excellent customer service while working independently in the field Essential Requirements Previous customer-facing experience (e.g. utilities, field services, retail, hospitality, housing, or similar) Confident communicator with strong interpersonal skills Willingness to learn new skills and complete full training Ability to work independently and manage a daily workload Basic IT skills (e.g. use of a smartphone or tablet) Full UK driving licence Professional, reliable, and customer-focused attitude Desirable (But Not Essential) Experience in a field-based role Basic knowledge of plumbing, water systems, or utilities Experience working in occupied domestic properties Training & Development Full training provided in customer-side leakage investigation processes Ongoing support, mentoring, and development opportunities Opportunity to develop a long-term career within the utilities and water industry What We Offer Competitive salary (dependent on experience) Company vehicle and fuel card (where applicable) Tools, equipment, and PPE provided Paid training and development Supportive team environment Ardour Associates values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. #leakage #utilities #water #affinitywater #Customerservice

Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: · Have strong communication skills and customer service skills · Be self-motivated · Have a tenacious approach to personal development · Possess a competitive sales mentality · Have an entrepreneurial mind-set Sales and Customer Service advisors will: · Approach new and potential customers on behalf of their clients · Keep up to date with relevant client product information · Understand customer trends and market traits · Provide excellent Customer Service in a professional manner · Complete Sales and relevant paperwork to a high standard · Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development' for non profits within fundraising. Apply now. * Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Cheval Collection is seeking an internationally minded and commercially astute Regional Director of Development to play a pivotal role in driving our strategic growth across the luxury accommodation sector. Reporting to the Chief Commercial Officer and working closely with the C-Suite, you will lead the identification, evaluation and progression of new development opportunities. This role combines market intelligence, investment analysis, deal structuring and stakeholder engagement to support expansion across key markets. You will be responsible for assessing development and investment opportunities, leading due diligence and feasibility reviews, preparing business cases and investment recommendations, and supporting commercial negotiations through to execution. As the successful candidate you will bring a strong understanding of hospitality development, real estate and investment fundamentals, alongside the ability to build and maintain influential relationships across an international network of owners, investors, developers and industry partners. This is an exciting opportunity to join a growing luxury hospitality brand based in London and to make a significant contribution to our continued expansion and long-term success and some of the Key Responsibilities will include: • Identify, evaluate and progress development, acquisition and partnership opportunities., • Conduct market research, competitive assessments and strategic analysis., • Develop business cases and investment recommendations., • Lead financial modelling, forecasting, appraisals and feasibility studies., • Analyse commercial opportunities, performance metrics and project risks., • Prepare financial presentations and investment materials for senior leaders and external stakeholders., • Lead due diligence for prospective projects, owners, partners and investors., • Support transactions, contract negotiations and project approvals through to completion., • Build and maintain relationships with owners, investors, developers, consultants and industry contacts., • Monitor development pipelines and provide progress updates to senior leadership. We would love to hear from you if you are a commercially driven development professional with experience evaluating and progressing hospitality, real estate or investment opportunities. You combine strong analytical skills with the ability to build trusted relationships and thrive in an international, fast-paced environment. Skills & Experience • Significant experience in hospitality development, hotel real estate, investment, consultancy or a related field., • Strong financial modelling, forecasting, feasibility and investment appraisal expertise., • Ability to evaluate complex opportunities and provide commercially sound recommendations., • Excellent presentation, report-writing and communication skills., • Experience managing multiple projects and stakeholders., • Strong negotiation, influencing and relationship management skills., • Commercially astute, highly organised and results-focused., • International market exposure and multi-region experience would be advantageous. Why Join Cheval Collection? At Cheval Collection, we are passionate about creating exceptional luxury hospitality experiences. This is an opportunity to join an ambitious organisation with exciting growth plans, where you will help shape our development strategy and expand our global footprint. If you are ready to play a leading role in our next chapter of growth, we'd love to hear from you. Helpful to know………… Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position. A basic disclosure (DBS Check) may be requested in the event of a position being offered. #J-18808-Ljbffr

IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. IMG’s Technology team is looking for an experienced DevOps Engineer to support the design, implementation, and ongoing operation of scalable, secure, and highly available infrastructure and delivery pipelines across our digital and broadcast platforms. The successful candidate will play a key role in enabling continuous delivery, improving system reliability, and supporting high-profile clients and live event services, ensuring optimal performance and resilience across all environments. • Design, build, and maintain scalable cloud infrastructure to support production and development environments., • Implement and manage CI/CD pipelines to enable efficient, reliable software delivery across multiple teams., • Automate infrastructure provisioning using Infrastructure as Code tools such as Terraform, CloudFormation, or similar., • Monitor system performance, availability, and reliability using observability tools such as Prometheus, Grafana, and ELK stack., • Ensure high availability and disaster recovery strategies are in place and tested regularly., • Collaborate closely with development, QA, and operations teams to streamline deployment processes and improve system performance., • Act as a point of escalation for production incidents, providing rapid troubleshooting and resolution., • Implement and enforce security best practices across infrastructure, pipelines, and applications., • Optimise system performance and cost-efficiency across cloud environments., • Document infrastructure, processes, and operational procedures clearly and consistently., • Continuously identify opportunities for automation and operational improvements., • Support live and critical event operations where system uptime and responsiveness are essential., • Communicate effectively with stakeholders, ensuring visibility of issues, risks, and improvements., • Proven experience in a DevOps, Site Reliability Engineering, or similar role., • Strong knowledge of all Operating systems, such as Linux distributions., • Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud., • Experience with containerisation and orchestration tools such as Docker and Kubernetes., • Hands-on experience with CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, or Azure DevOps/Bitbucket., • Strong scripting skills in Python, Bash, Ansible, or similar., • Experience with Infrastructure as Code tools such as Terraform or CloudFormation., • Familiarity with monitoring, logging, and alerting tools., • Understanding of networking, security, and system architecture principles., • Experience working in high-availability or live production environments is highly desirable., • Knowledge of version control systems such as Git., • A technical and/or engineering background with a strong interest in automation and cloud technologies., • Strong problem-solving skills and the ability to work under pressure in critical situations., • Excellent communication and collaboration skills., • Ability to manage priorities across multiple projects and environments., • Proactive mindset with a focus on continuous improvement., • This role is based at our facility in Stockley Park, Uxbridge, with hybrid working options where applicable., • You may be required to work unsociable hours, including occasional weekends or on-call rotations, to support live operations and critical systems., • Occasional travel may be required depending on project and client needs. TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use. TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use. #J-18808-Ljbffr

Do you like to identify, win and then run the project? This Contract Manager role is more than shifting paperwork. You'll be integral throughout the proposal / tender phase, winning the business and making sure the client receives what they signed up for. Covering London and the surrounding area, you'll drive the new high end special projects division, identifying key architects and designers who value style luxury and quality. BASIC SALARY: £45,000 - £55,000 BENEFITS: · Commission structure aligned to performance (1/2% on sales) · Full product and technical training · Company pension · 25 days holiday + Bank Holidays + Christmas shutdown (3/4 days) LOCATION: Twickenham (office based) - realistically you'll spend 50% of your time in the showroom / office, and 50% on site, meeting clients, architects, contractors and developers. COMMUTABLE LOCATIONS: West London, Slough, Uxbridge, Ealing, Camberley, Woking, Epsom, Hayes, Wembley, Beaconsfield WE HAVE A GREAT STORY TO TELL! We have built an enviable reputation delivering bespoke fireplace solutions into some of the most impressive residential and commercial properties in the UK. Our projects range from luxury private homes through to hospitality and prestigious commercial environments. The business has a strong heritage, an established reputation and a growing pipeline of opportunities. What we're looking for now is somebody who can help take that growth even further. Not somebody who waits, somebody who gets involved. THE OPPORTUNITY : Contracts Manager, Sales - Interior Design - Luxury Products Most people would describe this as a sales role. They're wrong! Yes, there is sales involved. But if you're purely a salesperson waiting for enquiries to arrive and customers to walk through the door, this probably isn't for you. Because the reality is very different. This is a role built around projects, relationships, commercial awareness and ownership. One day you could be in the showroom discussing a luxury residential project worth £75,000. The next you're meeting an architect, contractor or developer to understand what they're working on and where you can add value. This is about becoming part of the project long before an order is placed, and that means understanding people, drawings, specifications, timelines, budgets and construction projects—not just products. JOB DESCRIPTION: Contracts Manager, Sales - Interior Design - Luxury Products This Contracts Manager role sits right in the middle of sales, project management and stakeholder engagement. One project alone could involve a homeowner, an architect, an interior designer, a contractor, a project manager, our installation team, and they all have different priorities - your job is to bring it all together. You'll manage opportunities from first enquiry through to project award, working with multiple stakeholders to ensure projects move forward commercially and successfully. This isn't transactional selling, it's consultative, it's project-led and ultimately, it's about helping clients deliver exceptional spaces. The purpose of the role is simple: · Identify, develop and convert project opportunities, · Manage project enquiries from first contact through to order confirmation. · Build relationships with architects, interior designers, contractors and developers. · Own projects from initial enquiry through to order. · Work closely with operational and installation teams to ensure successful delivery. · Help grow the Special Projects side of the business. KEY RESPONSBILITIES: Contracts Manager, Sales - Interior Design - Luxury Products · Attending client meetings and site visits. · Working with drawings, specifications and project information. · Producing quotations and proposals. · Representing the business at networking and industry events. · Owning your pipeline and your results. REQUIREMENTS: Contracts Manager, Sales - Interior Design - Luxury Products You do not need specific product experience (we do fireplaces). Experience operating in construction, interiors, fit-out, residential projects or design-led environments is preferred as you will have exposure to architects, contractors, developers and project stakeholders, along with the ability to understand drawings, specifications and project information. · Strong commercial awareness and excellent communication skills. · A proactive mindset and the confidence to create opportunities rather than waiting for them. · Build relationships. · Manage complex projects. · Understand technical detail. · Communicate with different stakeholders. You will most likely be one of the following Contracts Manager, Project Manager, Quantity Surveyor, Estimator, Specification Sales Manager, Technical Sales Consultant, Design & Build Professional or a High-End Interiors Sales Consultant THE COMPANY: You'll be joining a well-established, specialist business operating within a premium segment, working on projects that genuinely stand out. It's a close-knit team where collaboration matters, input is valued, and success is visible This isn't corporate. You won't be a number. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18530, Wallace Hind Selection TPBN1_UKTJ

Crematorium Assistant x 5 Working flexibly, 5 days per week which will include regular weekends, evenings and early mornings on a rota basis. 40 hours per week Our core operating hours are between 6am 10pm daily, so the ability to work flexibly across 5 days of the week will be required. Variations in working hours will always be discussed in advance. From £26,842 per annum + £500 salary uplift after qualification + discretionary performance bonus + Benefits Permanent Aum Crematorium AUM is partnering with Westerleigh Group to bring a new crematorium to the community in 2027, specifically designed to accommodate Hindu, Jain and Sikh funeral rites, while welcoming families and individuals of all faiths and beliefs, as well as those with no religious affiliation. We are recruiting now to ensure plenty of time for training to ensure you are set up for success. You may not have considered a career in this sector before and thats absolutely fine. Many of our colleagues joined us from completely different backgrounds, bringing valuable transferable skills and experiences with them. With full industry training provided, along with ongoing learning and career development, this is an opportunity to build a rewarding career in a role where every day is different and the work you do has a genuine and lasting impact on the families and communities we serve. The role No two days will be the same as each family and service are uniquely personal. You will be involved in a variety of tasks each day including: Cremation Youll be fully trained and work towards an accredited FBCA qualification under supervision and guidance from experienced colleagues. You will be involved in the end to end cremation process and ashes management. You will need to be able bodied as there will be manual handling involved in this process. PPE will be provided for your safety. Supporting different funeral traditions AUM has been specifically designed to accommodate Hindu, Jain and Sikh funeral rites, which can involve different traditions, timings and requirements. Youll be trained and supported to understand and respectfully follow these practices, helping to ensure every family can say goodbye in a way that is meaningful to them. An open mind, willingness to learn and respect for different cultures and traditions are essential. Chapel - Preparation of the chapel hall before each service and welcoming the families and Funeral Directors attending and directing them to their seats. Ensuring the correct music / visual tributes are played, orders of service are in place and offering support as required. Administration - Answering the telephone with great customer service skills, using Chronicle / Word / Excel, helping families with queries / collection of ashes / planning a service to showing a family around the grounds to view memorial options. Ad hoc work for example some basic gardening or making sure the site is tidy and presentable. This role requires flexibility and pulling together as one team to support each other and provide the exceptional care and service that we are known for. About you Any previous bereavement / funeral industry experience would be beneficial (Crematorium Assistant / Crematorium Technician / Funeral Operative / Funeral Arranger etc) however not essential as full industry training is provided. Other suitable backgrounds could include Retail, Hospitality, Care, or other Customer Service orientated industries where making a difference to others is important. Emotionally resilient and organised with excellent attention to detail. You will need to be able bodied as manual handling will be part of this role. PPE will be provided for your safety. A real team player with natural compassion and the desire to make a difference every day. Flexible in approach to working hours. Comfortable communicator able to speak to people in a caring and understanding manner. Good level of IT skills and comfortable with Word / Excel and emails. What We Offer If you would like to join the Aum team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly making a difference every day to the families we serve. The values we champion are Safety First, Exceptional Care, Uniquely Personal and One Team. In addition to salary, you will also be eligible for the following benefits: Discretionary performance bonus 32 days holiday (Includes 8 days bank holiday) Ongoing learning & development Pension scheme Smart uniform and PPE provided Free parking What next? Start a career with significance by applying today. We generally advertise vacancies for a minimum of 1 week before reviewing applications. We reserve the right to close the application window sooner if a significant number of applications are received. If youre not contacted, please assume you have been unsuccessful. Unfortunately, feedback is not always possible due to the volume of applications we receive. TPBN1_UKTJ

Crematorium Manager Full time hours - 40 hours per week £42,000 £52,000 per annum + Discretionary performance bonus + Benefits Permanent role Aum Crematorium AUM is partnering with Westerleigh Group to bring a new crematorium to the community in 2027, specifically designed to accommodate Hindu, Jain and Sikh funeral rites, while welcoming families and individuals of all faiths and beliefs, as well as those with no religious affiliation. We are recruiting now to ensure plenty of time for training to ensure you are set up for success. You may not have considered a career in this sector before and thats absolutely fine. Many of our colleagues joined us from completely different backgrounds, bringing valuable transferable skills and experiences with them. With full industry training provided, along with ongoing learning and career development, this is an opportunity to build a rewarding career in a role where every day is different and the work you do has a genuine and lasting impact on the families and communities we serve. The role Having ownership of a brand new site means a blank canvass where you can make your mark. You will also spend lots of time networking and raising awareness of your new site before it opens to help establish it as a respected and valued part of the local community. You will be partnered with a mentor and undertake extensive training at our other local sites with experienced Managers. Youll have full ownership of the day-to-day operations, performance and P&L. Alongside developing your team and shaping a culture that reflects our values, youll help maintain our reputation for quality and exceptional care and build strong relationships with families and Funeral Directors who rely on our expertise when it matters most. The services we provide continue to change and adapt to the ever-growing call for more choice when it comes to a final goodbye and no two days will be the same as each family and service are uniquely personal. Your ideas and creativity will also help shape the individuality of your site, some of our Crematorium Managers have implemented bee hives, wildflower meadows, animal habitats, regular quiz nights and coffee mornings to name but a few! We combine strong commercial awareness with a deeply caring approach, ensuring every decision supports both the future sustainability of our services and that families are at the heart of everything we do. When you join us, its an opportunity to be a part of something truly meaningful and significant. Additional detail about the role: People Lead the team to deliver best in class service to the bereaved and funeral director partners. Lead and manage the team in all aspects of day-to-day activity including monitoring performance in relation to KPIs and budget, ongoing development, and recruitment. Collaborative working and communication with all support functions. Role model for our vision, values and leadership behaviours. Quality Deliver the highest standards of quality in compliance and services, ensuring all services adhere to Westerleigh standards, policy and relevant legislation. Contribute to innovation and improved practice for site. Monitor customer feedback. Deliver the highest standards of health and safety. Business Responsibility for the P&L and commercial performance of your site. Drive improvements in volume through active pursuit of new opportunities and building relationships both in and out of normal catchment area. Optimise the efficient use of site staff, facilities equipment, supplies, consumables and support services. Contribute to annual pricing and budgeting activities and manage the processes for the site. Develop and nurture relationships with external stakeholders and customers including Funeral Directors and local community individuals/groups to develop new / additional business and promote the Crematorium Support group projects as required. Ensure facilities, buildings and grounds are maintained and are fit for purpose. Competency in all aspects of technical expectations regarding crematory operations including the compliance and legal obligations. Supporting the team with their duties when required: Cremation Youll be fully trained and work towards an accredited FBCA qualification. Involved in the end to end cremation process and ashes management. Youll need to be able bodied as there will be manual handling involved in this process. Supporting different funeral traditions AUM has been specifically designed to accommodate Hindu, Jain and Sikh funeral rites, which can involve different traditions, timings and requirements. Youll be trained and supported to understand and respectfully follow these practices, helping to ensure every family can say goodbye in a way that is meaningful to them. An open mind, willingness to learn and respect for different cultures and traditions are essential. About you An experienced Business Manager and leader of people who loves to develop people and continue learning new things. Must have commercial acumen and experience of working with financials including managing site P&L. Bereavement sector experience e.g. Funeral Director / Crematorium Manager / Site Manager or similar would be beneficial but not essential. Strong people management skills & experience of business management from any industry (many of our Managers have joined from Retail / Hospitality / Care for example and worked as a Retail Manager / Store Manager / Operations Manager / General Manager / Branch Manager / Care Manager) then we can teach you all you need to know about our uniquely personal industry. A real team player with natural compassion and the desire to make a difference every day. Confident communicator able to speak to people in a caring and empathetic manner. Ability to build strong relationships with customers and the local community, marketing your site to raise awareness of what we do. Some occasional travel will be required for training, and you will undertake extensive training at your site but also at some of our other local sites with experienced Managers. Good IT skills What We Offer If you would like to join the AUM team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly make a difference every day to the families that we serve. The values we champion are Safety First, Exceptional Care, Uniquely Personal and One Team. In addition to salary, you will also be eligible for the following benefits: Discretionary performance bonus 33 days holiday (Includes 8 days bank holiday) Pension scheme Ongoing learning & development Smart uniform and PPE provided Free parking What next? Start a career with significance by applying today. We generally advertise vacancies for a minimum of 1 week before reviewing applications. We reserve the right to close the application window sooner if a significant number of applications are received. If youre not contacted, please assume you have been unsuccessful. Unfortunately, feedback is not always possible due to the volume of applications we receive. TPBN1_UKTJ

• As a field based Specification Manager, you will cover the London region, developing relationships with architects, designers, contractors and key stakeholders to secure specifications on high profile projects and convert them into sales opportunities.* There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of "one in five" in 2023, we have launched our new goal - Mission 365 - targeting £365 million of sales. A key member of the Commercial team, reporting into the Director of Commercial Sales, this role is responsible for developing a pipeline of M40 specifications for commercial projects across the UK, maximising Parkside Architectural Tiles' exposure within the Architecture & Design community and driving growth through a substantial specified project pipeline. The role owns early engagement and project management within Microsoft Dynamics (SPARK), develops and delivers CPD seminars alongside the Brand Manager, develops and delivers technical training, and promotes the complete Parkside proposition including tiles, accessories, shower trays, raised access flooring and associated value added solutions. KEY ACCOUNTABILITIES CUSTOMER / STRATEGY / PLAN: Build and maintain a national M40 specification pipeline across commercial projects to deliver annual sales targets year-on-year Establish Parkside as the specification partner of choice, achieving specification coverage across key sectors (transport, sports, workplace, healthcare, education, hospitality, residential and others) Increase active A&D practice engagement and drive ROI on A&D activity Build relationships with architects, designers, developers, contractors and end users Identify opportunities to introduce the wider Parkside portfolio beyond tiles, including accessories, shower trays and raised access flooring Represent Parkside at industry events, exhibitions and networking opportunities PEOPLE / LEADERSHIP: Support the commercial team with maximising specification conversion and building a high-performing culture Deliver CPD seminars and technical training in partnership with the Brand Manager and Key Accounts, building specification capability across the business FINANCIAL / COMMERCIALS: Maintain 100% project and contact compliance within Microsoft Dynamics (SPARK) Work with the Director of Commercial to develop and maintain the M40 specification bank and associated training materials Provide technical specification guidance and support on commercial projects RISK / PROCESS Maintain accurate opportunity and pipeline management within Microsoft Dynamics (SPARK) Develop and deliver accurate sales forecasts, reports and market intelligence Increase qualified project pipeline value year-on-year and improve project conversion rates from opportunity to secured revenue DECISION MAKING/FREEDOM TO ACT Freedom to act day to day within a broad framework Able to develop a category plan that supports the overall company goals Financial sign off as per the business expenses policy KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Specification sales experience within construction or interior products Understanding of commercial project cycles, including RIBA stages and build sequences Experience using CRM systems, ideally Microsoft Dynamics Strong presentation and stakeholder management capabilities What we'll do for you In a culture where hard work is recognised and great results are rewarded; you can look forward to a company bonus that will give you a share of our success (up to 25% of your base salary). Then there's a company car and a generous staff discount, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus, flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. Diversity, Equity and Inclusion At Topps Group we believe that diversity isn't just a box to tick. We are committed to creating an authentic 'One Topps' culture, where our colleagues feel included and supported regardless of who they are or where they are from We actively welcome applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socio-economic backgrounds. If you need any adjustments during the recruitment process, just let us know-we're here to support you. Join us in shaping a culture where inclusion is more than a policy-it's a daily practice.Think you know Topps Group? Think again. There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide. TPBN1_UKTJ

Senior Business Development Manager Production Kitchen £55,000 basic + £5,000 car allowance + uncapped commission UK-wide (field-based) About the role Our client is a well-established, premium food manufacturer that is investing heavily in the next phase of its Production Kitchen business. This is a genuine growth story, not a replacement hire or a role being created to plug a gap, but a strategic investment in a division the business sees as central to its future. Their chef-made products are already trusted by some of the UK's leading hotels, stadia, airport lounges and hospitality groups. These are premium, value-added solutions that help operators reduce labour costs, improve consistency across sites, and deliver a better end-customer experience. It's the kind of product that sells itself once it's in front of the right person, but it still needs a skilled operator to get it there. They're now looking for an exceptional Business Development Manager to open new doors, build relationships with key decision makers across the hospitality and foodservice sector, and convert opportunities into long-term, profitable business. To be clear: this is not an account management role. There is no book of existing clients to inherit and quietly maintain. This is a new-business hunting role, built for someone who wants to build their own territory from the ground up and be rewarded properly for doing so. You'll thrive in this role if you: Love meeting new people and building relationships from scratch, rather than working from a warm list Are motivated by winning new business, not maintaining what's already there Can handle rejection without losing momentum or motivation Are naturally competitive and driven by hitting (and beating) targets Take ownership of your territory and your pipeline without waiting to be told what to do Thrive in a fast-paced, autonomous environment where the pace is set by you, not by process If you're the type of salesperson who'd rather spend your day chasing new business than managing existing accounts, and who gets a genuine buzz from closing a deal you built from cold, we want to hear from you. Your mission Win new Production Kitchen customers across the UK, targeting hotels, stadia, airport lounges and broader hospitality groups Build long-term relationships with Executive Chefs, Procurement Managers and F&B Directors, the people who actually make and influence the buying decision Create opportunities for the client's Development Chefs to showcase their products directly to prospects, turning meetings into tastings and tastings into orders Build and convert a substantial, qualified pipeline of opportunities. This is a volume and quality game, not a handful of leads Become a recognised ambassador for the business within the industry, building a personal reputation alongside the company's Make a measurable, visible contribution to the growth of the Production Kitchen division, with your impact tracked and recognised at the top of the business Support from an experienced Culinary Director and Development Chef team, so you're never selling alone. Product credibility is backed up by real culinary expertise in the room Premium products that customers genuinely want to buy, rather than a hard sell on price Real investment behind the Production Kitchen growth strategy, not a role set up to fail on a shoestring budget Autonomy to build and own your territory your way, without someone looking over your shoulder About you 5+ years' sales experience in food service or hospitality (pub groups, restaurant groups, hotels, wholesalers) An existing network of Executive Chefs, Procurement Managers and F&B Directors that you can activate quickly A track record of selling premium food or value-added solutions, ideally where the sell is on quality and consistency rather than lowest price A full UK driving licence and genuine willingness to travel UK-wide. This is a field-based role and travel is a core part of it, not an occasional inconvenience Excellent presentation and communication skills, comfortable presenting to senior decision makers and holding your own in a room with chefs and procurement leads alike A chef background, or experience working closely with chefs, is a strong advantage, as is a degree in Sales, Business, Marketing or a related subject, though track record will always count for more than the certificate TPBN1_UKTJ

The ideal candidate will have strong AV/live events experience and a background in the hospitality industry.

Pastry Chefs Monday to Friday Location: Various locations across London (Central, South West, South, North West) Shifts: Daytime flexible weekday shifts with occasional ad hoc and evening shifts available We are seeking talented Pastry Chefs at all levelsto work with high-end event companies across London. This is an exciting opportunity to be part of prestigious events, crafting exquisite pastries for exclusive occasions. What Youll Be Doing: Prepping high-quality pastries in event catering units (Monday to Friday). Option to attend events to assist with plating up when required. Working in a fast-paced, professional environment, delivering top-tier pastry creations. What Were Looking For: Experience in events or banqueting is beneficial but not essential. Ability to work efficiently in a high-end, professional kitchen . Must have chef whites, knives, pastry utensils, and safety shoes . Health & Safety Level 2 and Allergens certification required. What We Offer: Competitive pay weekly payments via PAYE (including holiday pay), umbrella company, or limited company options. Flexible shifts daytime weekday work with occasional evening opportunities. A chance to work with renowned event companies in London. If you are a skilled Pastry Chef looking for a flexible and rewarding role in the events industry, wed love to hear from you! We are proud to be an equal opportunities employer. Change Hospitality is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences, and we strive to ensure that every employee feels valued, respected, and supported. We believe that a diverse workforce strengthens our organisation and enhances our ability to deliver excellence. Apply today! TPBN1_UKCT

We are looking for a hands on, dynamic and passionate Floor Managerto join our fantastic team. Our Floor manager will play a key role in the day-to-day management. Working closely with the General Manager you will be responsible for leading a dedicated team, delivering outstanding customer service, and maintaining the highest standards. This is an exciting opportunity for an individual with strong leadership skills, a passion for the hospitality industry, and a commitment to creating memorable experiences for our guests. If you're a natural leader with a flair for creating memorable moments and managing a high-energy venue, we'd love to hear from you! Salary • £32,000 - £35,000 per annum + Tips (Earn an extra £12,000 per annum) What's in it for you as a Floor Manager: 50% off food and drink in our pubs for a table of up to 4 people. Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar. Access to Benefits platformwith hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more. 24/7 Health and Wellbeing support ,access support lines anytime for your mental, physical and financial health. Celebrate your 1-year work anniversarywith an overnight stay in the Cotswolds, on us! Access to Stream ,A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday. Earn more with our employee referral scheme. Deliciousstaff meals on shift. Career progression opportunities,on going training to develop yourself personally and professionally. What you'll be doing as a Floor Manager: Supervise, train, and motivate staff to provide excellent service and maintain a positive and productive work environment. Create and manage staff schedules to ensure proper coverage during peak hours, while staying within budgeted labour costs. Actively support and collaborate with the General Manager and marketing team to implement promotional strategies and enhance the venue visibility in the local community. Manage budgets, monitor expenses, control labour costs, and implement strategies to increase revenue and profitability. Ensure the restaurant complies with allconditions of the license, policy and legislation, including health and safety, and maintains a clean and safe environment. Monitor quality, presentation, and overall guest satisfaction, working closely with the team to maintain high standards and support your team during a busy service. About you, our new Floor Manager: Proven experience in a leadership role in the hospitality industry. Ideally have previous experience in a high end venue or fine dining. Strong leadership skills with the ability to motivate and manage a diverse team. Positive and friendly attitude, with a willingness to work collaboratively with the team. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and make decisions under pressure. A passion for delivering exceptional customer service and creating a positive experience for guests. Flexibility to work evenings, weekends, and holidays as needed About Us: Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care. As we continue to grow, our focus remains the same to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce. #Floormanager #Restaurantmanager #Leadership #Frontofhouse #Jobsinlondon #Hospitalityjobs #Pubjobs TPBN1_UKCT

Crematorium Assistant x 5 Working flexibly, 5 days per week which will include regular weekends, evenings and early mornings on a rota basis. 40 hours per week Our core operating hours are between 6am – 10pm daily, so the ability to work flexibly across 5 days of the week will be required. Variations in working hours will always be discussed in advance. From £26,842 per annum + £500 salary uplift after qualification + discretionary performance bonus + Benefits Permanent Aum Crematorium AUM is partnering with Westerleigh Group to bring a new crematorium to the community in 2027, specifically designed to accommodate Hindu, Jain and Sikh funeral rites, while welcoming families and individuals of all faiths and beliefs, as well as those with no religious affiliation. We are recruiting now to ensure plenty of time for training to ensure you are set up for success. You may not have considered a career in this sector before – and that’s absolutely fine. Many of our colleagues joined us from completely different backgrounds, bringing valuable transferable skills and experiences with them. With full industry training provided, along with ongoing learning and career development, this is an opportunity to build a rewarding career in a role where every day is different and the work you do has a genuine and lasting impact on the families and communities we serve. The role No two days will be the same as each family and service are uniquely personal. You will be involved in a variety of tasks each day including: Cremation – You’ll be fully trained and work towards an accredited FBCA qualification under supervision and guidance from experienced colleagues. You will be involved in the end to end cremation process and ashes management. You will need to be able bodied as there will be manual handling involved in this process. PPE will be provided for your safety. Supporting different funeral traditions – AUM has been specifically designed to accommodate Hindu, Jain and Sikh funeral rites, which can involve different traditions, timings and requirements. You’ll be trained and supported to understand and respectfully follow these practices, helping to ensure every family can say goodbye in a way that is meaningful to them. An open mind, willingness to learn and respect for different cultures and traditions are essential. Chapel - Preparation of the chapel hall before each service and welcoming the families and Funeral Directors attending and directing them to their seats. Ensuring the correct music / visual tributes are played, orders of service are in place and offering support as required. Administration - Answering the telephone with great customer service skills, using Chronicle / Word / Excel, helping families with queries / collection of ashes / planning a service to showing a family around the grounds to view memorial options. Ad hoc work – for example some basic gardening or making sure the site is tidy and presentable.This role requires flexibility and pulling together as one team to support each other and provide the exceptional care and service that we are known for. About you Any previous bereavement / funeral industry experience would be beneficial (Crematorium Assistant / Crematorium Technician / Funeral Operative / Funeral Arranger etc) however not essential as full industry training is provided. Other suitable backgrounds could include Retail, Hospitality, Care, or other Customer Service orientated industries where making a difference to others is important. Emotionally resilient and organised with excellent attention to detail. You will need to be able bodied as manual handling will be part of this role. PPE will be provided for your safety. A real team player with natural compassion and the desire to make a difference every day. Flexible in approach to working hours. Comfortable communicator able to speak to people in a caring and understanding manner. Good level of IT skills and comfortable with Word / Excel and emails.What We Offer If you would like to join the Aum team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly making a difference every day to the families we serve. The values we champion are Safety First, Exceptional Care, Uniquely Personal and One Team. In addition to salary, you will also be eligible for the following benefits: Discretionary performance bonus 32 days holiday (Includes 8 days bank holiday) Ongoing learning & development Pension scheme Smart uniform and PPE provided Free parkingWhat next? Start a career with significance by applying today. We generally advertise vacancies for a minimum of 1 week before reviewing applications. We reserve the right to close the application window sooner if a significant number of applications are received. If you’re not contacted, please assume you have been unsuccessful. Unfortunately, feedback is not always possible due to the volume of applications we receive

We are looking for a hands on, dynamic and passionate Restaurant Manager to join our fantastic team! This is an exciting opportunity for an individual with strong leadership skills, a passion for the hospitality industry, and a commitment to creating memorable experiences for our guests. If you're a natural leader with a flair for creating memorable moments and managing a high-energy venue, we'd love to hear from you! Salary - £35,000 to £40,000 per annum + Service charge (Earn an extra circa £12,000 per annum) What's in it for you as anRestaurant Manager: 50% off food and drink in our pubs for a table of up to 4 people. Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar. Access to Benefits platformwith hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more. 24/7 Health and Wellbeing support ,access support lines anytime for your mental, physical and financial health. Celebrate your 1-year work anniversarywith an overnight stay in the Cotswolds, on us! Access to Stream ,A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday. Earn more with our employee referral scheme. Deliciousstaff meals on shift. Career progression opportunities,on going training to develop yourself personally and professionally. What you'll be doing as anRestaurant Manager: Maintain a high level of service and ensure guests feel genuinely welcomed. Oversee daily operations including reservations, floor management, and service delivery. Work closely with the Head Chef and management team to deliver a smooth, efficient service. Support, train, and motivate staff to provide excellent service and maintain a positive and productive work environment. Ensure the restaurant complies with allconditions of the license, policy and legislation, including health and safety, and maintains a clean and safe environment. Monitor quality, presentation, and overall guest satisfaction, working closely with the team to maintain high standards and support your team during a busy service. About you, our newRestaurant Manager: Proven experience in a leadership role in the hospitality industry. Ideally have previous experience in a high end venue or fine dining. Strong leadership skills with the ability to motivate and manage a diverse team. Positive and friendly attitude, with a willingness to work collaboratively with the team. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and make decisions under pressure. A passion for delivering exceptional customer service and creating a positive experience for guests. Flexibility to work evenings, weekends, and holidays as needed About Us: Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care. As we continue to grow, our focus remains the same to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce. If you're passionate about providing excellent service, great leadership and creating memorable experience for guests, we'd love to have you join the team at The Fat Badger! Apply now and we'll take it from there #Restaurantmanager #Leadership #Frontofhouse #Jobsinlondon #Hospitalityjobs #Restaurantjobs TPBN1_UKCT

Customer Side Leakage Technician Location: Uxbridge Various locations across our client’s operational area Role Overview Our client is seeking a motivated and customer-focused individual to join our team as a Customer Side Leakage Technician, working on behalf of our client within the water industry. This role involves visiting domestic and commercial properties to identify and help resolve customer-side water leaks. Previous customer-side leakage experience is not required, as full training will be provided. However, candidates must be comfortable working in a customer-facing environment and representing both our business and our client professionally at all times. Key Responsibilities • Attend customer properties on behalf of our client to investigate potential customer-side water leaks, • Carry out basic inspections, leak detection activities, and water usage checks, • Communicate clearly and professionally with customers to explain findings and next steps, • Provide advice to customers on leak repairs, water efficiency, and preventing future leaks, • Accurately record job details, findings, and outcomes using handheld devices or paperwork, • Liaise with our client and internal teams as required, • Work in line with health & safety procedures and company standards, • Deliver excellent customer service while working independently in the field Essential Requirements • Previous customer-facing experience (e.g. utilities, field services, retail, hospitality, housing, or similar), • Confident communicator with strong interpersonal skills, • Willingness to learn new skills and complete full training, • Ability to work independently and manage a daily workload, • Basic IT skills (e.g. use of a smartphone or tablet), • Full UK driving licence, • Professional, reliable, and customer-focused attitude Desirable (But Not Essential) • Experience in a field-based role, • Basic knowledge of plumbing, water systems, or utilities, • Experience working in occupied domestic properties Training & Development • Full training provided in customer-side leakage investigation processes, • Ongoing support, mentoring, and development opportunities, • Opportunity to develop a long-term career within the utilities and water industry What We Offer • Competitive salary (dependent on experience), • Company vehicle and fuel card (where applicable), • Tools, equipment, and PPE provided, • Paid training and development, • Supportive team environment Ardour Associates values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. #leakage #utilities #water #affinitywater #Customerservice

Do you know your seafood, love talking to customers and fancy taking your career in a more commercial direction? I’m looking for an Inside Sales Account Manager to join an established food business supplying high-quality products to professional customers across the hospitality and foodservice sector. This is an office-based sales role, so if you enjoy picking up the phone, building relationships and winning business, you’ll be right at home here. You’ll spend a large part of your day speaking with chefs and hospitality customers, understanding what they need, recommending products and looking for opportunities to grow sales. You’ll manage existing accounts, re-engage customers, generate new business and become someone customers know and trust. What makes this role different? Product knowledge really matters. You’ll need to understand fish and seafood and be confident talking to chefs about products, quality, availability and what works for their menus. You might already be working in seafood wholesale, foodservice or hospitality, or perhaps you’re a Chef or Sous Chef who knows the industry inside out and is ready to swap the kitchen for a commercial role. You’ll be: • Managing and developing existing customer accounts, • Making regular outbound calls and generating new business, • Speaking with chefs and hospitality customers throughout the day, • Understanding customer requirements and recommending the right products, • Identifying opportunities to increase sales and customer spend, • Re-engaging lapsed customers and developing new relationships, • Keeping customers informed about products, availability and opportunities, • Working closely with the wider sales and operations teams You’ll need: • Good knowledge of fish and seafood, • Confidence and enthusiasm for making outbound sales calls, • Strong communication and relationship-building skills, • A genuine interest in food and the hospitality industry, • A proactive, commercially minded approach, • The ability to build rapport quickly and turn conversations into sales Seafood experience is ideal, but we’d also love to hear from chefs or experienced hospitality professionals who have the product knowledge and personality to make the move into sales. If you’re looking for a role where your knowledge of food actually matters, you enjoy talking to people and you’re ready to build a career in sales and account management, this could be a very good move. And yes, you really do need to know your sea bass from your sea bream! Interested? Ready to take the next step? Send your CV to our People Consultant, Lisa Fox, and have a chat about your future. Applicants must be based in the UK with full working rights. Due to high application volumes, if you do not hear from us within a week, unfortunately your application has not been successful on this occasion

Job Title: Catering Tutor Location: HMP Feltham (Feltham, Greater London) Salary: From £30,000 + £5,000 London Weighting per annum Contract: Permanent, Full-Time The Opportunity Are you a qualified chef, catering professional, or culinary trainer looking to bring your practical skills into a high-impact teaching environment? Do you want to play a crucial role in reducing reoffending by equipping young adult and adult learners with professional culinary techniques, hygiene standards, and workplace confidence for the hospitality industry? We are recruiting for a dedicated Catering Tutor to join the vocational education team on-site at HMP Feltham. In this hands-on, rewarding role, you will deliver practical catering qualifications to small groups of learners in custody, helping them develop the culinary skills, teamwork, and professional habits needed to build successful careers upon release. What You Will Be Doing Culinary Instruction: Plan and deliver engaging, high-quality practical catering and food preparation courses, combining hands-on kitchen training with essential classroom theory. Individual Training Plans: Establish and maintain tailored training plans for all learners, offering continuous guidance, support, and constructive feedback throughout their qualification. Food Safety & Workplace Standards: Instill strict industry compliance, including kitchen hygiene, food safety, health & safety, and professional discipline within a secure environment. Progress Tracking: Monitor student performance, track practical achievements, and maintain accurate course documentation in line with awarding body expectations. Rehabilitation Focus: Inspire and motivate learners to build self-esteem, work-readiness, and culinary competence aligned directly with employment opportunities in hospitality. What We Are Looking For Trade Qualifications: A Level 2 qualification (or higher) in Catering, Culinary Arts, or Professional Cookery. Vocational Expertise: Substantial hands-on experience as an expert in commercial catering, restaurant kitchens, or hospitality environments. Training Experience: Proven experience delivering vocational or on-the-job catering training, with the ability to use varied delivery methods to engage diverse learners. Teaching Qualifications: A teaching or assessing qualification is desirable. No teaching qualification? No problem! Full support and funding will be provided to help you achieve the required qualifications during your probationary period. Important Notice Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. Dovetail and Slate Ltd ((phone number removed)) acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. Because education matters. © Dovetail and Slate Limited. Because education matters. Dovetail and Slate Limited ((phone number removed)) acts as an Employment Agency

A bit about us. Grind is a hospitality company that lives in London. Since opening Shoreditch Grind in 2011, we've expanded across London with cafés serving coffee, food and cocktails - as well as coffee trucks and a state-of-the-art coffee roastery. Our pink coffee trucks are parked in London hotspots, serving takeaway speciality coffee to customers on-the-go. We keep it moving fast, fuelling Londons busiest people. We think coffee can be a force for good. Whether it's through creating the UK's first compostable coffee pods, our plastic-free packaging or carbon-free shipping - we're on a mission to be the world's most sustainable coffee company. In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods' worth of ocean-bound plastic. A bit about the role. As General Manager, we expect you to be the one to lead the team, drive service and sales and be the constant face of energy and passion in the truck! The atmosphere in Grind is fast-paced and vibrant, and it is your responsibility to uphold Grind standards and develop a team that thrives under pressure. You will need to be able to implement a strong working ethos and drive sales through the training of all staff. We are looking for an experienced General Manager with knowledge and experience that typically comes from a similar role or equivalent exposure. You will need to demonstrate knowledge and skill in training all levels of staff in various areas of the business. Furthermore, you will need to have had significant exposure to generating rotas, analysing P&Ls, and ensuring business KPI targets are met will be a part of your daily duties. Role responsibilities. Successfully run a high volume & fast-paced coffee shop in line with Grind standards Possess full understanding of our Steps of Service and demonstrate an ability to exceed guest expectations Effectively lead a team of up to 3-8 employees Generate and complete weekly rotas to support payroll Possess a clear understanding of weekly/monthly budgets, and P&L forecasting Strategically manage and meet budgets & business targets Provide ongoing training & developing programs to all team members Hire and onboard all new site employees into the business Implement effective staff initiatives and strategies (to improve retention and team engagement) To motivate all staff and project a positive attitude at all times. To ensure all staff receive regular training, according to Grinds procedures, relevant to their job description, and that training is documented and kept on file. Displays a smart and professional appearance, representing the company in a positive manner To undertake regular team meetings and participate in necessary Management meetings Youll have. Strong managerial and leadership skills A keen eye for the finer details Possess excellent communication skills to enable effective dialogue with colleagues and customers Ability to work well under pressure and use initiative Ability to problem solve and escalate complaints accordingly Dedicated team-player, who strives for excellence and leads by example Strong time-management and prioritisation skills Diversity and Inclusion. Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status. If there are any adjustments you need to help you bring your best self to an interview with us please let us know. Benefits and Perks. NEST Pension: We offer a pension scheme to help you plan for your future. Financial support: access to interest-free, short-term loans when you need them most Referral Bonus: Earn up to £300 in tiered bonuses for referring great talent to our team Discounts online: Up to 40% off our retail line online. SpectrumLife: Access our confidential Employee Assistance Program (EAP) for personal and professional support. Crew Card: Enjoy 50% off all food and drinks, plus two free coffees a day at Grind locations. Friends & Family Discount: Share the love with discounts for your friends and family on our website and at our sites. Meals on Duty: Enjoy one staff meal on shifts over 6 hours Social Events: Join us for team social events to connect and have fun. Enhanced Maternity and Paternity: Enjoy enhanced maternity and paternity benefits once eligible. Wellbeing Allowance: Up to £200 annually to spend on your wellbeing. Birthday Treat: £20 birthday gift TPBN1_UKCT

Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: · Have strong communication skills and customer service skills · Be self-motivated · Have a tenacious approach to personal development · Possess a competitive sales mentality · Have an entrepreneurial mind-set Sales and Customer Service advisors will: · Approach new and potential customers on behalf of their clients · Keep up to date with relevant client product information · Understand customer trends and market traits · Provide excellent Customer Service in a professional manner · Complete Sales and relevant paperwork to a high standard · Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development' for non profits within fundraising. Apply now. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Crematorium Manager Full time hours - 40 hours per week £42,000 – £52,000 per annum + Discretionary performance bonus + Benefits Permanent role Aum Crematorium AUM is partnering with Westerleigh Group to bring a new crematorium to the community in 2027, specifically designed to accommodate Hindu, Jain and Sikh funeral rites, while welcoming families and individuals of all faiths and beliefs, as well as those with no religious affiliation. We are recruiting now to ensure plenty of time for training to ensure you are set up for success. You may not have considered a career in this sector before – and that’s absolutely fine. Many of our colleagues joined us from completely different backgrounds, bringing valuable transferable skills and experiences with them. With full industry training provided, along with ongoing learning and career development, this is an opportunity to build a rewarding career in a role where every day is different and the work you do has a genuine and lasting impact on the families and communities we serve. The role Having ownership of a brand new site means a blank canvass where you can make your mark. You will also spend lot’s of time networking and raising awareness of your new site before it opens to help establish it as a respected and valued part of the local community. You will be partnered with a mentor and undertake extensive training at our other local sites with experienced Managers. You’ll have full ownership of the day-to-day operations, performance and P&L. Alongside developing your team and shaping a culture that reflects our values, you’ll help maintain our reputation for quality and exceptional care and build strong relationships with families and Funeral Directors who rely on our expertise when it matters most. The services we provide continue to change and adapt to the ever-growing call for more choice when it comes to a final goodbye and no two days will be the same as each family and service are uniquely personal. Your ideas and creativity will also help shape the individuality of your site, some of our Crematorium Managers have implemented bee hives, wildflower meadows, animal habitats, regular quiz nights and coffee mornings to name but a few! We combine strong commercial awareness with a deeply caring approach, ensuring every decision supports both the future sustainability of our services and that families are at the heart of everything we do. When you join us, it’s an opportunity to be a part of something truly meaningful and significant. Additional detail about the role: People Lead the team to deliver best in class service to the bereaved and funeral director partners. Lead and manage the team in all aspects of day-to-day activity including monitoring performance in relation to KPI’s and budget, ongoing development, and recruitment. Collaborative working and communication with all support functions. Role model for our vision, values and leadership behaviours.Quality Deliver the highest standards of quality in compliance and services, ensuring all services adhere to Westerleigh standards, policy and relevant legislation. Contribute to innovation and improved practice for site. Monitor customer feedback. Deliver the highest standards of health and safety.Business Responsibility for the P&L and commercial performance of your site. Drive improvements in volume through active pursuit of new opportunities and building relationships both in and out of normal catchment area. Optimise the efficient use of site staff, facilities equipment, supplies, consumables and support services. Contribute to annual pricing and budgeting activities and manage the processes for the site. Develop and nurture relationships with external stakeholders and customers including Funeral Directors and local community individuals/groups to develop new / additional business and promote the Crematorium Support group projects as required. Ensure facilities, buildings and grounds are maintained and are fit for purpose. Competency in all aspects of technical expectations regarding crematory operations including the compliance and legal obligations.Supporting the team with their duties when required: Cremation – You’ll be fully trained and work towards an accredited FBCA qualification. Involved in the end to end cremation process and ashes management. You’ll need to be able bodied as there will be manual handling involved in this process. Supporting different funeral traditions – AUM has been specifically designed to accommodate Hindu, Jain and Sikh funeral rites, which can involve different traditions, timings and requirements. You’ll be trained and supported to understand and respectfully follow these practices, helping to ensure every family can say goodbye in a way that is meaningful to them. An open mind, willingness to learn and respect for different cultures and traditions are essential.About you An experienced Business Manager and leader of people who loves to develop people and continue learning new things. Must have commercial acumen and experience of working with financials including managing site P&L. Bereavement sector experience e.g. Funeral Director / Crematorium Manager / Site Manager or similar would be beneficial but not essential. Strong people management skills & experience of business management from any industry (many of our Managers have joined from Retail / Hospitality / Care for example and worked as a Retail Manager / Store Manager / Operations Manager / General Manager / Branch Manager / Care Manager) then we can teach you all you need to know about our uniquely personal industry. A real team player with natural compassion and the desire to make a difference every day. Confident communicator able to speak to people in a caring and empathetic manner. Ability to build strong relationships with customers and the local community, marketing your site to raise awareness of what we do. Some occasional travel will be required for training, and you will undertake extensive training at your site but also at some of our other local sites with experienced Managers. Good IT skillsWhat We Offer If you would like to join the AUM team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly make a difference every day to the families that we serve. The values we champion are Safety First, Exceptional Care, Uniquely Personal and One Team. In addition to salary, you will also be eligible for the following benefits: Discretionary performance bonus 33 days holiday (Includes 8 days bank holiday) Pension scheme Ongoing learning & development Smart uniform and PPE provided Free parkingWhat next? Start a career with significance by applying today. We generally advertise vacancies for a minimum of 1 week before reviewing applications. We reserve the right to close the application window sooner if a significant number of applications are received. If you’re not contacted, please assume you have been unsuccessful. Unfortunately, feedback is not always possible due to the volume of applications we receive

Are you an experienced Commercial Air Conditioning & HVAC Engineer looking for a role where your skills are properly rewarded? How about £40,000–£60,000, paid door-to-door travel at time and a half, a company van with personal use, a lucrative weekly standby payment and the opportunity to significantly increase your earnings through overtime? This is a genuinely varied role where you won't be stuck working on the same equipment or in the same environment every day. You'll visit a diverse range of commercial and industrial sites, working with customers across London and the surrounding areas. There is also a genuine opportunity to develop your career into industrial refrigeration, with access to additional training from recognised industry manufacturers if that's the path you wish to take. The Role You'll be responsible for servicing, maintaining, repairing and commissioning commercial air conditioning, HVAC and refrigeration systems across multiple customer sites. The environments are varied and can include pharmaceutical facilities, offices, council sites, nurseries, care homes, cafés, theatres, factories and other commercial premises. Your day-to-day responsibilities will include: • Servicing, maintaining, repairing and commissioning commercial Air Con, HVAC and refrigeration systems, • Diagnosing faults, troubleshooting and carrying out system diagnostics, • Completing planned preventative maintenance, routine inspections and reactive breakdown work, • Responding to service calls and customer requirements, • Carrying out refrigerant recovery, evacuation, leak detection and charging in accordance with F-Gas regulations, • Completing service reports and communicating findings clearly to customers and management, • Identifying opportunities to improve system performance, reliability and energy efficiency, • Maintaining high standards of health and safety and compliance and supporting junior engineers or apprentices when required What We're Looking For You'll ideally be a commercially experienced engineer with a strong practical understanding of air conditioning, HVAC systems, controls and associated equipment. You'll need: • 3–5 years' experience in Air Conditioning, HVAC, Refrigeration, Mechanical Engineering or a related discipline, • Valid F-Gas certification, • Strong commercial Air Con and HVAC experience, including split, multi-split, VRF/VRV and associated HVAC equipment, • Good refrigeration principles, fault-finding and diagnostic knowledge, • Experience carrying out both PPM and reactive breakdown work, • The ability to work independently across multiple customer sites, • Excellent communication and customer service skills, • A professional approach to health and safety, • A full UK driving licence Experience working across offices, retail, hospitality, leisure, healthcare, pharmaceutical, industrial or other commercial environments would be highly advantageous. Additional qualifications such as IPAF, electrical testing, CSCS, Asbestos Awareness or Ladder Card would also be beneficial. What's In It For You? The salary is £40,000–£60,000 depending on experience, and this is where the package becomes particularly attractive: • Time and a half Monday–Saturday overtime, • Double time Sundays and Bank Holidays, • Door-to-door travel paid at time and a half, • Plenty of overtime available, giving you the opportunity to increase your OTE, • Lucrative weekly standby payment, • Company van with personal use, • Company phone and tablet, • 25 days' holiday + Bank Holidays, • Private Medical Insurance, • Death in Service Life Insurance, • Employee Assistance Programme, • Salary sacrifice pension, • Company tools as required Develop Your Skills Want to do more than just commercial Air Con? For engineers who want to broaden their experience, there is the opportunity to develop into industrial refrigeration, opening the door to more specialist engineering work and further career progression. Location The role is primarily covering London and the surrounding areas, with engineers ideally based around London, Crawley, Wimbledon or Greenford. There are also opportunities extending further north as far as the Derby area. There will be travel to customer sites, with the majority of the work being local to your area. Ready for a better engineering role? If you're an experienced Commercial Air Con / HVAC Engineer looking for better earning potential, paid door-to-door travel, a van for personal use, excellent benefits and the chance to develop your career into industrial refrigeration, this could be a great next move. Apply today for a confidential conversation

BRAND INTRODUCTION At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values, theyre a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service. Our collection spans some of Londons most storied buildings, from elegant Georgian townhouses and an 18th century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story, and within every one, our team create unforgettable experiences for our guests. While our walls speak of history, its our people, their ambition, and their creativity, that shapes our future. Join us, and become part of a culture that celebrates individuality, nurtures potential, and upholds the very highest standards of the art of hospitality. SCOPE & GENERAL PURPOSE The Commercial Performance & Analytics Manager is responsible for providing business intelligence, performance analysis and strategic reporting across the Group. The role supports decision-making by transforming complex operational, financial, revenue and guest data into meaningful insights that drive commercial performance and business growth. The role works closely with Revenue Management, Finance, Operations, Sales, Marketing and People & Culture teams to analyse trends, identify opportunities and risks, and support strategic planning. The position is responsible for developing and maintaining reporting frameworks, forecasting models, performance dashboards and executive-level business reviews. The Commercial Analytics Manager acts as the central source of business intelligence for the Group, ensuring leadership teams have accurate, timely and actionable information to support operational and commercial decisions. LEADERSHIP COMPETENCIES 1. Strategic Revenue Leadership Develop and implement cluster-wide pricing and inventory strategies to maximise revenue. Lead, mentor, and coach hotel revenue teams, commercial, and operational staff in revenue management best practices. 2. Analytical & Market Insight Monitor and analyse booking trends, competitor activity, and market dynamics to inform strategic decisions. Forecast revenue, occupancy, ADR, and RevPAR while ensuring alignment with budget and prior-year performance. STANDARD SPECIFICATIONS: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor/Manager. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. This is intended solely as an informative measure and is subject to change. CONFIDENTIALITY CLAUSE: The Hotel requires that you will not (either during or after your employment) without the Hotel's written consent divulge any information concerning the hotel or any associated hotel or any of their dealings, transactions or affairs which may come to your knowledge or in course of your employment with the hotel. Disclaimer: This Job Description is currently under review and may be subject to change. It has been shared in draft form for consultation purposes only and does not constitute a final or contractual document. The duties, responsibilities, and reporting lines outlined may be amended as part of the ongoing organisational review and role evaluation process. Collaboration & Communication Work closely with hotel teams, sales, and e-commerce managers to align selling strategies and business mix. Present performance results, insights, and recommendations to senior management and hotel leadership teams. KEY RESPONSIBILIES Produce weekly, monthly and quarterly business performance reports. Analyse revenue, occupancy, ADR, RevPAR and market share performance. Monitor commercial KPIs across all hotels and departments. Provide executive-level reporting and performance summaries. Develop and maintain business performance dashboards. Work closely with Revenue Management teams to analyse booking pace, demand trends and forecasting accuracy . Monitor business-on-the-books performance and future demand patterns. Analyse segmentation, channel performance and market trends. Support annual budgeting and forecasting processes. Identify revenue opportunities and areas of commercial risk. Partner with Finance teams to review financial performance against budget and forecast. Analyse departmental profitability and cost performance. Monitor payroll, labour productivity and operational efficiencies. Provide variance analysis and financial performance commentary. Support business cases and investment evaluations. Analyse guest satisfaction scores, online reviews and feedback platforms . Monitor Net Promoter Score (NPS), Guest Satisfaction and other feedback systems. Identify trends impacting guest experience and reputation. Produce actionable reports for operational teams. Support continuous improvement initiatives through data analysis. Monitor competitor performance and market trends. Analyse STR reports and benchmarking data. Evaluate industry trends and emerging opportunities. Support strategic positioning and pricing decisions . Support annual budget preparation and business planning processes. Assist with long-term forecasting and scenario modelling. Develop performance targets and KPI frameworks. Track progress against strategic objectives. Provide recommendations to improve commercial performance. Develop automated reporting solutions where possible. Ensure consistency and integrity of business data. Maintain reporting standards and governance. Support system integrations and reporting enhancements. Drive continuous improvement in analytics capability. Work closely with Head of Hotels, Revenue Management, Finance, Operations, Marketing, Sales and People & Culture teams. Present findings and recommendations to senior leadership. STANDARD SPECIFICATIONS A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor/Manager. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. This is intended solely as an informative measure and is subject to change. CONFIDENTIALITY CLAUSE The Hotel requires that you will not (either during or after your employment) without the Hotel's written consent divulge any information concerning the hotel or any associated hotel or any of their dealings, transactions or affairs which may come to your knowledge or in course of your employment with the hotel. Disclaimer: This Job Description is currently under review and may be subject to change. It has been shared in draft form for consultation purposes only and does not constitute a final or contractual document. The duties, responsibilities, and reporting lines outlined may be amended as part of the ongoing organisational review and role evaluation process. Support Executive Team meetings through preparation of performance reports and business insights. Act as a trusted advisor on business performance and commercial opportunities. This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. SKILLS & QUALIFICATIONS Previous experience within Front Office operations, ideally within a luxury or upscale hotel Degree in Finance, Business, Economics, Data Analytics, Hospitality Management or related field. Minimum 35 years' experience in hotel analytics, finance, revenue management or business intelligence. Strong understanding of hospitality, financial and commercial metrics. Advanced Excel skills are essential. Experience with Power BI, Tableau or similar reporting tools highly desirable. Experience working with PMS, CRS, STR, Marriott reporting systems and financial reporting platforms preferred. Strong analytical and statistical skills. Excellent presentation and communication abilities. High attention to detail and accuracy. Ability to manage multiple priorities and deadlines. WORKING CONDITIONS Full-time role supporting all Montcalm Collection properties. Based between Head Office and hotel locations as required. Regular interaction with Executive Leadership, Revenue Management, Finance and Operations teams. Participation in budget reviews, forecasting meetings and business planning sessions. TPBN1_UKCT

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