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  • Logistics Coordinator
    Logistics Coordinator
    hace 21 días
    Jornada completa
    Perivale

    Looking for a fit person who can handle receiving deliveries and consolidating goods for shipment. For further details about the JD, see below: 1. Goods Handling:, 2. Receive and inspect goods at the designated location as per Cargoplug’s instructions., 3. Process and package goods for safe transportation, following company guidelines and industry standards., 4. Ensure timely and accurate delivery of packaged goods to Cargoplug personnel., 5. Freight Management:, 6. Supervise office operations related to freight management., 7. Oversee and coordinate all shipments from the U.K. to Nigeria., 8. Ensure all freight activities align with company policies and regulatory requirements., 9. Administrative Operations:, 10. Maintain accurate records of all shipments., 11. Use Cargoplug’s online portal to communicate effectively with clients regarding services., 12. Ensure proper documentation and compliance with both EU and Nigeria customs regulations., 13. Customer Service:, 14. Liaise with walk-in clients and respond to calls and WhatsApp messages regarding service inquiries and parcel drop-offs., 15. Provide exceptional customer support and ensure client satisfaction., 16. Marketing Support:, 17. Assist in marketing operations by capturing and sending photos and videos of hub activities to Cargoplug for social media and promotional use., 18. In-Store Shopping Assistance:, 19. Perform in-store shopping on behalf of Cargoplug clients as needed., 20. Ensure proper handling and documentation of client purchases., 21. Other Responsibilities:, 22. Perform all other duties related to logistics and freight operations as assigned., 23. Ensure a high level of operational efficiency and compliance with safety standards.

    Sin experiencia
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  • Security Guard
    Security Guard
    hace 1 mes
    £14–£15.5 por hora
    Jornada completa
    Perivale

    We are seeking a highly professional, customer-focused Security Officer or Door Supervisor to ensure a safe, welcoming, and relaxed environment for all our customers and staff at Pear Tree Park Bistro in Perivale-Greenford This role requires an individual who excels in public interaction, has a calming presence, and can proactively manage access and minor disturbances with diplomacy and confidence. Key Responsibilities Provide a highly visible and professional security presence during all operating hours mainly ebenings Manage access control, especially during busy periods or private events. Act as a welcoming front-of-house face, offering assistance and directions to customers Conduct internal and external patrols of the bistro and immediate surrounding area within the park to deter anti-social behaviour. Maintain accurate daily occurrence logs and incident reports. Respond efficiently and calmly to alarm activations, incidents, and first-aid situations. Liaise closely with the Bistro Management team and local authorities. Essential Requirements Must hold a valid SIA Licence (ideally Door Supervisor, though Security Guarding considered based on experience). Proven experience in a customer-facing security role, preferably within a hospitality, retail, or corporate environment. Excellent communication skills and fluency in English. Reliable, punctual, and highly professional demeanor. Ability to work evenings, weekends, and flexible shifts as required by the business. What We Offer Competitive hourly wage of £14.00- £15.50 plus tips The opportunity to work in a unique, non-confrontational environment that prioritizes customer service. Complimentary staff meals during shifts. A stable, full-time employment contract How to Apply Please reply to this AD if interested. We look forward to hearing from dedicated professionals committed to hospitality

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  • Credit Controller
    Credit Controller
    hace 16 días
    £38000–£42000 anual
    Jornada completa
    Brentford

    Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.

    ¡Incorporación inmediata!
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  • Store Manager
    Store Manager
    hace 21 días
    Jornada completa
    Southall

    Job Summary We are seeking a proactive and detail-oriented Store Manager to support our wholesale operations across mobile accessories and consumer electronics. This role is integral to our daily sales activity, customer relationship management, stock coordination, and optimisation of online marketplace performance. The successful candidate will have strong product knowledge of mobile accessories (such as chargers, cables, cases, screen protectors, audio devices, and smart gadgets) and a keen understanding of wholesale or B2B environments. Duties • Respond to B2B customer enquiries and provide accurate product information on mobile accessories and related electronic goods, • Maintain strong relationships with existing wholesale clients and assist in onboarding new accounts, • Process sales orders efficiently and coordinate with logistics/warehouse teams to ensure on-time delivery, • Assist in managing and updating stock levels, product listings, and catalogues for wholesale and online channels, • Support e-commerce operations across platforms such as eBay, Amazon, and Shopify, • Monitor fast-moving mobile accessories and contribute to purchasing decisions based on market trends, • Prepare weekly and monthly sales performance reports, • Resolve customer issues professionally to maintain high service standards, • Experience in a wholesale, distribution, or electronics environment, • Familiarity with Amazon Seller Central, eBay Seller Hub, and other marketplace tools, • Ability to analyse sales trends and assist in stock planning, • Candidates currently on Skilled Worker visas seeking a compliant employer transfer (under transitional Home Office rules) are welcome to apply, • Strong knowledge of mobile accessories and consumer electronics, • Excellent communication skills, both written and verbal, • Ability to work in a fast-paced wholesale environment, • Strong organisational and multitasking abilities, • Good IT proficiency (Microsoft Office, CRM systems, online marketplace tools)

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  • Cleaner
    Cleaner
    hace 2 meses
    £11–£15.5 por hora
    Jornada completa
    London

    Cunningham Cleaning Group is a trusted provider of professional cleaning services across residential and commercial properties. We pride ourselves on delivering high-quality cleaning solutions with attention to detail, reliability, and customer satisfaction at the heart of everything we do. Position Overview We are seeking a motivated, reliable, and detail-oriented Cleaner to join our growing team. The successful candidate will be responsible for maintaining the cleanliness and presentation of residential homes and office spaces, ensuring a hygienic and welcoming environment for our clients. Key Responsibilities Residential Cleaning Tasks: • Perform general cleaning duties including dusting, vacuuming, mopping, and sweeping floors., • Clean kitchens including wiping down benches, appliances, and cupboard exteriors., • Clean windows, mirrors, and glass surfaces., • Report any maintenance or safety issues observed during cleaning., • Office & Commercial Cleaning Tasks:, • Clean and sanitise desks, meeting rooms, and communal areas., • Vacuum carpets, mop hard floors, and dust furniture and fixtures., • Sanitise high-touch surfaces such as door handles, phones, and light switches., • Ensure all areas are tidy, presentable, and meet company quality standards., • Skills & Requirements, • Previous cleaning experience (residential or commercial) preferred but not essential., • Strong attention to detail and pride in delivering high-quality work., • Ability to work independently and as part of a team., • Reliable, punctual, and professional at all times., • Good communication and time management skills., • Must be physically capable of performing cleaning duties (lifting, bending, standing for extended periods)., • Valid driver’s license and reliable transport preferred., • Police clearance or background check may be required., • What We Offer, • Competitive hourly pay rates., • Flexible working hours and shift options., • Supportive and friendly team environment., • Opportunities for growth and advancement within the company. If interested please send your CV to Donell@cunninghamcleaninggroup and ensure you have contact details on your CV.

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