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As a member of our hotel team, your job will be to ensure that rooms are cleaned to company standards so our customers have a fantastic stay. What you will be doing: Organising the housekeepers so they know how many rooms they have to clean Ensuring rooms are cleaned to brand standards Checking rooms for cleanliness Ensuring rooms are cleaned in a timely manner and as per company cleaning process Providing regular feedback on the performance of room cleaning to the team, praising when standards are excellent and coaching when improvement is required Advising early if additional resource is required - both people and equipment Making sure the team are aware of all Key performance indicators (KPIs) that relate to their area of work (clean & fresh, etc.) Reporting the actual hours worked to hotel management and that daily work sheets are handed in at the end of each shift Ensuring that public area cleaning is completed Making sure linen/ cleaning trolleys are set up and cleared down Working with the hotel management team to identify high performers who may want to progress further Remaining positive and upbeat to increase engagement with the team Supporting the Hotel/ Assistant Manager or deliver when required the daily huddle meetings You may be asked to clean rooms when required Carrying out quarterly tasks such as but not limited to descaling kettles and turning mattresses What we’ll expect from you: To succeed in this role, you will need to demonstrate a genuine passion for leading and coaching people with a keen eye for detail. You need to be confident in giving constructive feedback to improve performance. At Travelodge, we believe that behaviours are just as important as the activities you carry out. I care about people I pay attention to detail I drive for results You can expect full training in your role, experience of supervising a team or working in a cleaning role is highly desirable.We have transparent career paths at Travelodge.
To provide a full housekeeping service to the care home promoting high standards of cleanliness. To support and assist the Home Manager with the smooth running of the care home. · To work in conjunction with care staff to change and sort linen, towels and curtains and undertake linen checks. · To ensure that residents’ rooms and public areas are in perfect order, reporting any faults, eg defective light bulbs, worn carpets, broken fittings. · To look after and clean housekeeping equipment and machinery and ensure the economical and correct use of cleaning materials. · In accordance with HACCP [Hazard Analysis Critical Control Points] regulations, keep kitchen thoroughly clean including daily, weekly, and monthly jobs. · In accordance with HACCP regulations, monitor and accurately record food temperatures. Report any problems to Catering Department. · Adhere to the COSHH [Control of Substances Hazardous to Health] Policy. · To assist with residents’ needs in organising dry cleaning service. · To attend staff meetings and training where appropriate. · To assist in the maintenance of a safe and healthy working environment by ensuring adherence to Denville Hall Group’s Health & Safety and Welfare policies and procedures. · Duty to whistle blow if witness bad practice or harm to a resident within the care home.
About the job JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A GUEST SERVICES ASSISTANT AT THE CORNER LONDON CITY. What you'll be doing... Reporting to the F&B and Front of House Managers, we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at The Corner. You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food & Beverage Assistant and Housekeeping - no shift is the same! Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service! WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Guest Service Assistant you will need the following qualities and skills. Outstanding communication skills Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up! A can-do attitude Computer literate with a professional telephone voice WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. #LifeatRBH £11.5 - £11.5 per hour Department: Reservations Reception About you Guest Service Assistant Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Job Title: Cleaner Location: London/Central/Surrounding Areas Job Type: Full-time / Part-time Salary: Competitive, About Grand Fresh Cleaning Ltd: At Grand Fresh Cleaning Ltd, we are committed to delivering top-quality cleaning services to both commercial and residential clients. We are looking for dedicated and detail-oriented cleaners to join our growing team. If you take pride in your work, enjoy creating clean and welcoming environments, and want to be part of a supportive and dynamic team, we want to hear from you! Key Responsibilities: • Perform a variety of cleaning tasks including sweeping, mopping, vacuuming, dusting, and disinfecting surfaces. • Clean and maintain restrooms, kitchens, and other common areas. • Empty trash bins, replace liners, and ensure disposal areas are kept tidy. • Ensure all cleaning equipment and products are used correctly and safely. • Report any maintenance issues or safety hazards to the supervisor. • Follow a set cleaning schedule and complete tasks in a timely manner. • Ensure high standards of cleanliness are consistently met and maintained. • Follow company health and safety guidelines to ensure a safe working environment. Requirements: • Previous experience in a cleaning or housekeeping role is preferred but not essential—training will be provided. • Ability to work independently and as part of a team. • Strong attention to detail with a commitment to delivering high-quality work. • Excellent time-management skills and the ability to prioritize tasks. • Physical stamina, as the role may require lifting, bending, and standing for long periods. • Good communication skills and a positive attitude. • Reliable and punctual with a strong work ethic. What We Offer: • Competitive pay based on experience. • Flexible working hours to suit your lifestyle. • Opportunities for career development and ongoing training. • A supportive and friendly working environment. • All necessary cleaning equipment and supplies provided. If you’re ready to join a company that values hard work, attention to detail, and a great team spirit, apply today to be part of Grand Fresh Cleaning Ltd!
Description Job Title: Laundress Location: Sloane Square, London Working Hours: Monday to Friday, and half-day on Saturdays Salary: £40,000 per annum Job Description: We are seeking a skilled and experienced Laundress to join a prestigious household (Family of 4 people) located in Sloane Square, London. The ideal candidate will be responsible for the care, maintenance, and meticulous cleaning of all garments, linens, and household fabrics. This role requires a high level of attention to detail, a strong understanding of fabric care, and a commitment to maintaining the highest standards of cleanliness and presentation. Key Responsibilities: Laundry Care: Washing, ironing, and steaming a variety of fabrics, including delicate and high-end garments, to maintain their quality and longevity. Fabric Handling: Sorting and organizing laundry according to fabric type, colour, and washing instructions, ensuring proper care is taken with each item. Stain Removal: Expertise in identifying and treating stains on various types of fabrics using appropriate techniques and products. Repairs and Alterations: Performing minor repairs to clothing and fabrics, such as sewing on buttons, mending small tears, shortening trousers, and altering dresses as needed. Packing and Unpacking: Responsible for packing and unpacking clothing and essentials prior to and following trips, ensuring all items are properly organized and cared for. Seasonal Wardrobe Management: Organizing and managing seasonal clothing, including moving items to and from storage as the seasons change. Organization: Maintaining an organized and clean laundry area, ensuring all items are stored correctly and efficiently. Inventory Management: Keeping track of laundry supplies and notifying the household manager when replenishment is needed. Special Care Items: Handling special care items, such as formal wear, with utmost attention to detail and following specific care instructions. Team worker: assist with the housekeeper and the kids if needed. Requirements Experience: Previous experience as a Laundress in a private household, high-end hotel, or similar setting is preferred. Knowledge: Strong knowledge of different fabric types, care techniques, and the operation of laundry equipment (washers, dryers, steamers, irons). Attention to Detail: A meticulous approach to fabric care, with the ability to maintain high standards and a sharp eye for detail. Flexibility: Willingness to work additional hours if required, and the ability to adapt to the needs of the household. i.e: helping housekeepers with the kids if needed. Confidentiality: Ability to handle sensitive and confidential information with discretion. Skills: Proficiency in performing minor clothing repairs, alterations, and seasonal wardrobe management. Must be legally authorized to work in the UK. Willingness to undergo a DBS check (Criminal record check). References will be required. Application Process: If you have proven experience and believe you are suitable for the role, please send your CV and a cover letter . We will contact selected candidates to schedule the trial day.
Full job description Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. ESSENTIAL FUNCTIONS: General Operating Requirements: Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Communicates any variances to Company standards to the Store Manager. Ensures proper scheduling of Associates to meet business objectives. Ensures compliance with all State, Local and Federal regulations. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance of Ross personnel policies and procedures. Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Expense Control: Assists in the management of and continuous monitoring of actual expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do. Ensures all Associates understand and can execute emergency operating procedures. Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. Assists in the facilitation of monthly safety meetings. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the Company brand at all times. Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Merchandise Processing and In-Store Marketing Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: Assists with training Associates on Loss Prevention awareness and Store shortage goals. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Assists in leading the annual inventory process including preparation and execution of inventory guidelines. Monitors mark-out-of-stock policy to ensure proper administration. Ensures Public View Monitor (PVM) system is maintained properly. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Two or more years of Store or Assistant Store Manager experience in a retail environment. Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels. Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of Customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of all non-exempt Associates. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Housekeeper - 3* Hotel Kings Cross The Howard Winchester Hotel is a family run business that has been open for over 20 years. With 50 rooms across 3 Georgian houses, the hotel welcomes guests from all over the world, from solo travellers to families looking to enjoy the sites of London. The Howard Winchester Hotel is looking for an experienced housekeeper who has been in the role for at least 1 year to join their experience team. The housekeeper will: - Be required to clean 13 rooms per day - Adhere to the cleaning standards set out by the company - Be able to carry heave linen and laundry bags - Be able to carry housekeeping equipment up the stairs in the property - Report to the Housekeeping Supervisor If you are looking for a family style business that appreciates and values their staff then look no further. Apply today and begin your journey at The Howard Winchester Hotel.