Scheme Coordinator Canning Town
14 days ago
London
Duties and Responsibilities: • Reports to the Branch Registered Manager., • Ensuring all staff working in the Extra Care Scheme know their roles and attendance requirements., • To ensure that the company priority of a re-abling outcome-focused ethos is always communicated., • Ensure all support plans and risk assessments are person centered and reviewed regularly., • Ensure all supervisions and spot checks are completed and up to date., • Ensure rotas are covered and cover shifts if there is no other alternative., • Participate in the On Call of the service including holding a work phone., • To provide hands on care and support as and when required, • Liaising with the Housing Providers manager on site to ensure a coordinated approach is working for the customer., • Communicating effectively internally and externally in writing., • To ensure that all necessary computerised and manual records are up to date and compliant., • Implementation of complaints procedure., • Ongoing liaison with all clients customers / relatives social workers and any other external agencies., • Providing a range of operational managerial and administrative support for the development and ongoing existence of the Residents Committee at the scheme., • Preparation of regular company reports as needed., • Ensure training needs of all staff working in the scheme are communicated to the training team effectively., • Ensuring to maintain the training Matrix both E-learning and face to face., • Ensuring all staff who are outstanding training or due to expire is communicated to the training team and put onto the training diary., • To undertake regular risk assessments staff spot checks and reviews with customers, • To attend relevant training as and when required, • Ensuring information is up to date maintaining Health and Safety records and provide practical and emotional support to all staff and customers when required., • Ensure all folders maintained in the office are up to date and compliant I.E the complaint folder incident forms and time sheets etc., • Assist in the recruitment process by conducting initial enquiries interview and gathering of documents etc., • Manage and assist the senior support workers with medication and medication returns, • Audits of Mar charts and Log sheets, • Reliable and hard working, • Flexible and good time management, • Ability to show warmth and compassion, • Ability to build and maintain rapports, • Ability to cope well under pressure, • Knowledge of service provision in the care profession, • Effective in all forms of communication, • Experience of working with a customer focused business, • Confident in decision making, • To have or be working towards a diploma level in Health and Social Care or equivalent, • Experience of working in a care or residential setting with suitable length of experience and qualification., • To be able to plan allocate and evaluate the workload of all staff., • To understand and implement legislation and regulations relevant to care and support staff and user groups., • To be able to maintain and communicate administrative systems., • To be able to select and effectively supervise all care staff working in sheltered accommodation., • To be able to arrange the implementation of induction and other relevant training programs and to identify and communicate on-going training needs., • To be able to establish and maintain effective positive working relationships., • To be able to maintain good assessment and review procedures within a re-abling framework which become the foundation for appropriate care and support plans for all customers living in the Extra Care Scheme., • To be able to ensure that appropriate kinds of re-abling interventions take place to meet the customers needs and requirements., • To liaise with other agencies involved with the Extra Care Scheme and with the residents to ensure the provision of integrated services., • To have a good working knowledge of Health and Safety and confident in its communication. Required Experience: IC Key Skills sheltered housing,elderly care,Social Care,Independent Living,Communication skills,Microsoft Outlook,housing management,ISO 13485,Research Experience,Rota Management,social activities,Research & Development Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 25300 - 25480