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Reactive Engineering Ltd t/a Reactive Parts Hemel Hempstead HP3 £23,800 a year - Full-time Location Hemel Hempstead HP3 Full job description Company description Reactive Parts Job description Full Time Customer Service Role - Exciting Motorsports Industry! We are recruiting for a Customer Services team member to join our growing team with a good knowledge of motorcycle parts and excellent computer skills with a great telephone manner. Reactive Parts specialise in importing top end performance motorcycle parts to offer a complete distribution and online retail solution to race teams, club racers and track day riders globally. The main responsibilities for this position are: Telephone and email customer support offering technical advice Taking sales order and handling queries General ad hoc administration duties such as chasing suppliers, couriers etc Requirements of the role: Excel, Word and Outlook experience Motorcycle parts knowledge and an interest in the racing industry Computer literate Good level of spoken and typed English Grammar Keen learner and hard working Excellent Telephone Manner / Customer Service The type of person we are looking for will have excellent initiative, common sense and have a punctual and responsible attitude towards work. Understanding motorcycle parts is a requirement of this role so please only apply if you have some knowledge of motorcycles and their parts! We are a fast-paced company who is looking for ambitious and driven candidates who want a long term position with ongoing growth potential. Working hours 09.00-17.30 Monday to Friday Statutory holiday Job Types: Full-time, Permanent Pay: £23,800.00 per year Benefits: Company pension Employee discount Life insurance On-site parking Store discount Schedule: 8 hour shift Monday to Friday Work Location: In person
We are recruiting for a fluent German and English speaking Client Services Operations Specialist, preferably with SAP Order Management experience to actively manage client accounts. Candidates must have the right to live and work in the UK. Key Activities Your role will involve active management of several client accounts within a specific region, including the set up and amendment of master data, processing orders, shipments, complaints, and queries. You’ll be responsible for storage and organisation of data related to the role, in line with agreed guidelines, to ensure compliance and accuracy. When required, you will also support customers in other regions, with hands-on management of customer purchase orders, tracking, invoicing, filing, and answering general order-related customer queries. Proactive Interaction with both external and internal customers/clients via a variety of mediums will be key to the role. You will liaise and collaborate with other departments within the business including, but not limited to, Commercial Teams and Supply Chain and Logistics, with a view to sharing customer information and facilitating best practice across the business. You will actively participate in cross-functional initiatives and meetings, to help you understand additional customer and business needs Experience required: Experience of SAP Order Management is preferred Fluency, written and spoken German and English are essential Experience of export in either a customer service or logistics background is preferred Competent in the use of Microsoft Office tools Working knowledge of Quality Management Systems and their function and usage in a regulated environment is preferred Business knowledge in relation to finance and distribution process and how this relates to client services Minimum 2 years’ logistics, supply chain or client services experience in a business-to-business environment Experience within the pharmaceutical, medical device or healthcare sectors or heavily regulated environments would be preferred At Recordati we believe in people! Inspired by our purpose - unlocking the full potential of life - we are committed to creating a diverse environment and cultivating a culture of inclusion. We strive to continually lead with our values and beliefs, enabling our employees to bring their whole selves to work and develop their potential. We are proud to be an equal opportunity employer. We recruit, develop and reward without regard to, amongst others, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental ability, race, ethnicity, political or religious belief.