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  • Receptionist
    Receptionist
    hace 2 días
    Jornada parcial
    Hemel Hempstead

    The Receptionist/Optical Assistant will play a key role in providing administrative support, assisting patients, and ensuring the smooth operation of the practice. This position requires excellent communication skills, attention to detail, and a passion for helping others. The Role: • Meeting and Greeting Customers:, • Welcome patients warmly and provide excellent customer service., • Assist patients in making appointments and addressing their enquiries., • Performing Pre-Screening Eye Health Checks:, • Conduct preliminary eye health checks to prepare patients for their appointments with the optometrist., • Ensuring Smooth Handover to Optometrist:, • Facilitate a friendly and efficient transition for patients from reception to the optometrist., • Dispensing Glasses:, • Assist patients in selecting frames that suit their style, prescription, and budget., • Dispense eyewear to patients, ensuring proper fit and comfort., • Fitting and Repairing Spectacles:, • Fit and adjust spectacles for optimal comfort and vision., • Perform minor repairs on spectacles as needed., • Contact Lens Teaches:, • Educate patients on the proper use and care of contact lenses., • Administration Duties:, • Manage reception area, ensuring it is welcoming and professional., • Answer phones, return calls, and handle emails and referrals promptly., • Assist other staff members with various administrative tasks as needed. Qualifications: • Excellent communication and interpersonal skills., • Strong organizational skills and attention to detail., • Ability to manage multiple tasks and prioritize effectively., • Proficient in basic computer applications (e.g., Microsoft Office)., • Previous experience in a similar role, • Willingness to learn and undertake training in dispensing and scan procedures. Job Types: Part-time, Permanent Benefits: Company pension, Employee discount, Store discount Work Location: In person Expected start date: 15/01/2026

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