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Job title: Medical Information - Customer Experience Specialist (Swedish) Location: Walton Oaks (Hybrid) Contract duration: 12 Months Working hours: 37 hours per week Summary: • Medical Information Customer Experience Specialist (MICES) provides technical and medical information to Healthcare, • Professionals and patients/caregivers with high a degree of quality and customer service in the local language., • The MICES may also assist with secondline content management activities. Duties: • Research and respond to inquiries received via multiple channels including (but not limited to) phone, email, webform, live chat or postal mail, within the required timelines and standards., • Document the inquiry and response accurately and completely according to relevant Standard Operating Procedure (SOP)/ Work Instruction (WI), and regulatory guidelines., • Identify and report adverse events and product quality complaints within required timelines., • Provide response in customer’s local language using approved resources in English., • May support a therapeutic area team with secondline activities including (but not limited to) escalation management and content creation. General responsibilities: • Ensure continuity and quality of service for customers across all countries of cover by supporting Medical Information IDM Customer Experience Country/Cluster Lead and relevant MI colleagues., • Identify continuous improvement (CI) opportunities to improve processes and take an active role in implementation of process improvement., • May be required to represent MI in required Client Country Office (PCO) activities and communicate with and raise awareness of MI to PCO and Business Units (BUs) which may include (but not limited to) the creation of reports, attendance at relevant meetings and training of PCO colleagues., • May support the Country Relationship Management for a specific market(s), • Act as a point of contact for other MI staff, ensure country specific data is relevant and up to date and MI is informed of any country-based issues in a timely manner. Basic qualifications: • Degree in a life science/healthcare field required., • 1-2 years of medical information or relevant work experience, preferred, • Customer Service experience, preferred, • English language and Swedish language (C2, mother tongue), • Strong oral and written communication skills Preferred qualifications: • Pharmacy Degree preferred, • Understanding of the regulatory and compliance issues relating to the medical function, • Demonstrated interpersonal skills

RESPONSIBILITIES - Advising clients on a broad range of private client matters including Wills, Estate Administration, Trusts, Tax Planning, and Lasting Powers of Attorney - Managing complex and high-value estate administration matters from instruction through to completion - Delivering clear, pragm

Advising clients on a broad range of private client matters including Wills, Estate Administration, Trusts, Tax Planning, and Lasting Powers of Attorney- Managing complex and high-value estate administration matters from instruction through to completion- Delivering clear, pragmatic, and commerciall

We are looking for a dedicated and detail‑orientated individual to join Harris Primary Academy Philip Lane as Finance Officer on a fixed‑term contract to April 2027. Working under the instruction and guidance of senior staff to provide general administrative and organise and be responsible for t

The role of the Field Care Supervisor is to support the delivery of the highest quality care support services by carrying out a range of functions in the field, including the assessment and review of individual services and the practical supervision, instruction and support of care workers. You woul

You’ll oversee English language instruction at our camp, ensuring quality and providing EFL teachers with the support they need to deliver exceptional lessons. Ensure all language tuition is appropriate to a young learner camp environment. Encourage the sole use of the target language in classroom

The Instructional Assistant – General Instruction will work collaboratively with students, staff, parents, and adult-service and community agencies to assist in all aspects of the daily instructional program for students within the school and community setting. The instructional assistant may be r

The role involves providing instructional support in a nurturing environment. A school district in the UK seeks a Special Education Instructional/Lunch Aide to support a small group of students with IEPs facing emotional and behavioral challenges.

Glenbrook North High School’s Mathematics department is seeking an Instructional Assistant – General Instruction. Instructional Assistant - General Instruction. The assistant will work collaboratively with students, staff, and parents to support all aspects of the daily instructional program wit

An educational institution in Greater London is seeking an Instructional Assistant for its Physical Education, Health, and Driver Education department.

A prominent educational institution in Greater London is seeking a Long-Term Substitute for the position of Instructional Assistant in General Instruction.

Long-Term Substitute: Instructional Assistant - General Instruction JobID: 3655. Instructional Assistant - General Instruction. Questions about this position may be directed to Zyra Uy, Instructional Assistant Manager, at zuy@glenbrook225.