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Customer Resolution Lead Hemel Hempstead (Hybrid – 3 days per week in office) Permanent | Full Time Competitive salary + benefits About the role Do you thrive on turning difficult situations into great outcomes? Are you the kind of person who brings calm, clarity, and genuine care to every customer interaction? If so, Haven wants to hear from you! We’re looking for an energetic and customer-focused Customer Resolution Lead to join our team at Hemel Hempstead. This is a fantastic opportunity to play a pivotal role in ensuring our customers receive fair, timely, and professional support across complaints, disputes, and collections — all while working in a vibrant, forward-thinking environment. You’ll be the go-to person for resolving customer complaints and queries, managing credit reference agency disputes, handling collections activity, and ensuring every interaction meets the high standards our customers deserve. From first contact through to resolution, you’ll own the full customer journey with professionalism and purpose. Your Opportunity • Act as the first point of contact for customer complaints, enquiries, and general communication, • Manage and respond to disputes raised via credit reference agency portals, including TransUnion and Equifax, • Ensure timely, accurate, and compliant handling of all complaints and disputes, • Maintain daily system updates, keeping customer interactions and actions accurately recorded, • Conduct regular customer contact via telephone and written communication, • Prepare, check, and issue debt letters and default notices in line with policy, • Monitor and maintain customer payment arrangements, ensuring adherence and follow-up where required, • Issue settlement quotations accurately and within required timeframes, • Manage the collections diary and support account recovery activity, • Provide guidance to customers on termination and repossession processes What we’d like you to bring • Experience in a customer service, complaints, or collections role, • Experience working in a regulated environment (financial services preferred), • Solid understanding of complaints handling procedures and regulatory expectations, • Knowledge of collections, arrears management, and credit reference agency processes, • Awareness of Consumer Duty and fair customer treatment principles, • Strong verbal and written communication skills, with the ability to handle sensitive conversations, • Excellent attention to detail in managing records, documentation, and customer data, • A calm, professional, and resilient approach when handling challenging situations, • Great organisational skills and the ability to prioritise a varied workload effectively, • Competence in using internal systems and maintaining accurate data Why Haven? At Haven, we’re one great team, united by our passion for creating amazing experiences for our guests and our people. You’ll have access to training, mentoring, and opportunities to grow your career in a supportive, forward-thinking environment. What’s In It For You? • 25 Days Holiday + Bank Holidays + Holiday Buy Scheme, • 20% discount on both Haven and Warner Hotels holiday for you, family and friends, • Comprehensive wellbeing support, • Exclusive discounts with corporate partners, • Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees, • Enhanced family friendly policies and pay (eligibility criteria applied) Who are we? We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What’s it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events. What can you expect during the recruitment process? The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.

HGV Technician – Nights Hatfield £22.00 per hour + 20% shift allowance (£26.40 per hour) 4 on 4 off | 18:00 – 06:00 About the Role Interaction Recruitment are currently recruiting for an experienced HGV Technician to join a well-established operation in Hatfield. This is a fantastic opportunity to join a growing team working on a mixed fleet of trucks, vans, and trailers in a fast-paced, professional workshop environment. The successful candidate will be responsible for carrying out servicing, maintenance, inspections, and repairs, ensuring all vehicles are maintained to the highest standards of safety and compliance. Key Responsibilities Carry out servicing, maintenance, and repairs on a mixed fleet of HGVs, vans, and trailers Perform routine inspections and safety checks Complete MOT preparation and presentation Diagnose faults and carry out effective repairs Accurately complete all job cards and service documentation using online systems Ensure all work is completed in line with Health & Safety regulations and company procedures Requirements NVQ Level 3 (or equivalent) in HGV Maintenance/Mechanics Minimum 2 years’ post-qualification experience preferred Strong fault-finding and diagnostic skills HGV Class 1 licence (desirable but not essential) Good communication skills Basic IT skills for workshop systems Ability to work efficiently in a fast-paced environment Strong awareness o...

Interaction Recruitment are supporting our client with their hiring on a HGV Workshop Manager on a permanent basis.

A fantastic opportunity has come up with our client for a full time, on-going Picker/Packer.You will be working in a large, open plan warehouse that is a friendly environment.Working hours – Monday – Thursday 6am-2pm, Friday 6am-12pm.Location – Hatfield, DN8 5TE (Must be able to drive due to c

Interaction Recruitment presents an exciting opportunity for a full-time Picker/Packer role located in Hatfield, UK. You will work in a friendly, open-plan warehouse environment, ensuring products are accurately picked and packed while maintaining quality standards.

Interaction Recruitment is seeking a Picker/Packer for a full-time position in Hatfield.

Interaction Recruitment are currently recruiting for an experienced.This is a fantastic opportunity to join a growing team working on a mixed fleet of trucks, vans, and trailers in a fast-paced, professional workshop environment.The successful candidate will be responsible for carrying out servicing

HGV Workshop Manager Location: Hatfield Hours of work: Monday to Friday 07:00-16:00 : £48,000-£60,000 depending on experience Interaction Recruitment are supporting our client with their hiring on a HGV Workshop Manager on a permanent basis. The successful applicant will oversee the day and night shift activiies, and will lead the team of technicians and support staff. The company is very established and this is an exciting opportunity to join them as they continue their growth for 2026. Key Responsibilities: Oversee and organise both day and night workshop operations Schedule and prepare workloads for the day shift Manage handovers from the night shift, including identifying parts requirements Plan workloads for night shift activities Assign tasks to mechanics and monitor their progress Carry out spot-check quality inspections on engineers’ work Organise and manage staff annual leave Lead, support, and develop HGV technicians and workshop staff, offering technical guidance when needed Schedule and prioritise servicing, maintenance, and repair work, including quality checking third-party repairs where required Maintain accurate records of inspections, maintenance, repairs, and VOR (Vehicle Off Road) statuses Ensure all work complies with safety policies and company procedures, carrying out risk assessments when needed Maintain compliance with DVSA and all other relevant regulatory bodies Track productivity, efficiency, and overall quality of work Manage workshop budgets, costs, and stock control, including: Ordering required parts Ensuring tools and equipment are maintained Improving stock management processes Communicate with internal departments, external suppliers, and customers Provide customers with estimates and pricing information Identify opportunities to improve processes and overall workshop performance Knowledge, Skills & Experience: Full UK driving licence Solid experience in an HGV workshop or fleet maintenance environment Previous supervisory or management experience Strong understanding of HGV servicing and repair processes Proven leadership and team management abilities Well-developed organisational and problem-solving skills Good understanding of health & safety and compliance requirements Ability to work under pressure and meet deadlines Strong communication and interpersonal skills Desirable: Relevant technical qualifications (such as NVQ Level 3 in Heavy Vehicle Maintenance or equivalent) Experience using fleet management systems IRTEC accreditation (or similar) Knowledge of CPC (Certificate of Professional Competence) To apply for the role, please click before. You can also discuss your application with Dan Pearce. (phone number removed) INDNH

Female Support Worker Location: Dunscroft, Doncaster Pay: £14 per hour flat rate (Weekly or Monthly pay available) Shifts: 30 hours per week across the below shifts - Must be available to support on weekdays and weekends Mornings: MondaySunday, 05:30am08:30am Afternoons/Evenings: MondaySaturday, 14:30pm21:30pm Waking Nights: MondayFriday, 21:30pm09:00am Weekends, 21:3008:30 About the Role We are recruiting a female Support Worker to join a dedicated care team supporting a young male with complex medical and developmental needs in his family home. He is a cheeky, playful character who enjoys sensory play, music, tapping rhythms, being read to, and relaxing with TV. He is non-verbal and engages through sound, touch, and sensory interaction. This is a very busy household with parents, two siblings (both with ASD/ADHD), and a small dog. The home is also highly clinical , with multiple pieces of medical equipment in daily use. Clinical & Care Environment The young person has multiple health needs including: Kabuki Syndrome Global Development Delay Poor swallow and high risk of choking Chronic lung disease Registered blind Jej and PEG feeding Drainage and feral bags Oral suction Nebuliser use You do not need clinical qualifications as full training is provided but you must be comfortable working around medical equipment, tubes, and a fast-paced care routine. For someone without prior experience, the setup can look daunting, so confidence and willingness to learn are essential. Essential Requirements Female applicants only (personal care requirement) Excellent spoken and written English,clear communication is vital Physically able to support a strong young person during movement and care tasks Non-smoker (strictly required due to respiratory needs) Comfortable working in a lively home with siblings who have ASD/ADHD Able to follow a strict, fast-paced routine Confident supporting someone who is non-verbal and sensory-driven Weekend availability Who we are acuity care delivers specialist support across Brain Injury, Spinal Injury, Learning Disability & Autism, and Mental Health Services. Every package of care is individually designed around the person, their goals, and their life.Our teams are passionate about delivering person-centred care and empowering the people we support to access new experiences, learn new skills, and live as independently as possible. What happens next? If this sounds like the right role for you, please apply by sending us your CV through the job link. If you meet the requirements, one of our Specialist Recruitment Partners will be in touch to arrange an interview. acuity care is committed to safeguarding and promoting the welfare of vulnerable individuals. All roles are subject to Enhanced DBS checks and referencing. We welcome applications from all backgrounds and are proud to be an equal opportunities employer. What we offer Westfield Rewards exclusive discounts with 1,000+ big-name retailers, restaurants and travel brands Westfield Health Cash Plan including 24/7 GP access and cashback on health costs Employee Assistance Programme confidential support for wellbeing, finances and relationships Blue Light Card discounts and free event tickets acuity academy training, qualifications and continuous professional development Career progression within the organisation Refer a Friend bonus earn up to £500 This post is exempt under the Equality Act 2010, Schedule 9, Part 1. Due to the nature of the role and the needs of the people we support, we can only accept applications from women for this position. TPBN1_UKTJ

Interaction Engineering CNC Miller Setter/Programmer Luton Join our family-owned engineering company where precision and quality are at the heart of everything we do.

Highbridge (via Interaction Recruitment, Taunton).

Are you an experienced Industrial Recruitment Consultant looking to take the next step in your career? Interaction Recruitment’s Watford branch is expanding, and we’re looking for a driven 360 consultant with strong knowledge of the industrial or sector. What we’re looking for: Pr

We are currently recruiting Warehouse Operatives to join our client, working on-site with our client based on the outskirts of Wellington.Monday – Thursday: 07:30 – 17:00.The finishing operative is responsible for ensuring all products are completed to a high standard before dispatch.This role s

Interaction Recruitment Milton Keynes are currently looking for 3 x HGV Class 1 drivers to work for our client based in Welwyn Garden City.

Are you an experienced Industrial Recruitment Consultant looking to take the next step in your career? Interaction Recruitment's Watford branch is expanding, and we're looking for a driven 360 consultant with strong knowledge of the industrial or driving sector. Proven experience as a 360 Industrial

MIG / TIG Welder – Trainee or Skilled – PM shift Location: Plymouth Hours: Monday to Friday, 15:00–23:00 Contract: Ongoing We are recruiting MIG & TIG Welders and Trainee Welders for the back shift at a manufacturing site in Plymouth.Pay Rates (Back Shift): Trainee MIG/TIG

Outskirts of Wellington, Somerset.Monday to Friday | 06:00 - 15:00.Temporary to Permanent Opportunity.Own transport essential due to location.We are currently recruiting for a Production Operative to join a busy manufacturing site on the outskirts of Wellington.This is a physically active, hands-on

Science Teacher (Permanent) – Secondary School, Barnet – September Start Reference: INDED Interaction Education is working with a well-regarded secondary school in Barnet seeking to appoint a Science Teacher on a permanent, full-time basis from September.

Office Administrator PART TIME 28 HOURS PER WEEK MONDAY TO THURSDAY.DAY WORKING WEEK PART TIME TEMPORARY TO PERMANENT.Monday to Thursday 28 Hours Per Week - NO FRIDAY WORKING!.Part Time Temporary to Permanent.Monday to Thursday 28 Hours Per Week / PART TIME!.Days FTE Annual Leave Entitlement Incl Ba

MIG / TIG Welder – Trainee or Skilled – Day Shift Location: Plymouth Hours: Monday to Friday, 07:00–15:00 Contract: Ongoing We are recruiting MIG & TIG Welders and Trainee Welders to join a well‑established manufacturing site in Plymouth on the day shift.Pay Rates (Day Shi

Yolk Recruitment Ltd is seeking a Senior Interaction Designer in Newport (Hybrid) to design user-centered public services.

Our very succesful manufacturing client based in Scunthorpe are now looking for an experienced Quality and Compliance Manager to join their team The Quality and Compliance Manager will ensure that their products and services meet regulatory standards and internal quality requirements.Oversee the qu

Experienced Aluminium Welder/Fabricator – Permanent Opportunity We are recruiting for a talented Aluminium TIG Welder/Fabricator to join our client’s bespoke manufacturing division.This role focuses on producing high-quality, precision-engineered products, working with aluminium extrusi

Office Administrator PART TIME 28 HOURS PER WEEK MONDAY TO THURSDAY.DAY WORKING WEEK PART TIME TEMPORARY TO PERMANENT.Monday to Thursday 28 Hours Per Week - NO FRIDAY WORKING!.Part Time Temporary to Permanent.Monday to Thursday 28 Hours Per Week / PART TIME!.Days FTE Annual Leave Entitlement Incl Ba

Interaction Recruitment are recruiting for a Trainee Recruitment Consultant to join our busy Watford office. Why Join Us? You'll be joining an experienced team who can set you up in the right way to kickstart your recruitment career No desk charge – ever Uncapped commission from day one m

Interaction Designers needed for UK Government digital services.

LGV Class 1 Drivers – Opportunity with Yusen Logistics & Interaction Recruitment Location: Basingstoke (RG24 8BY) £20. PAYE | Full-Time - Nights Interaction Recruitment are proud to partner with Yusen Logistics, a globally respected name in supply chain solutions, to recruit LGV Cla

MIG / TIG Welder – Trainee or Skilled – Night Shift Location: Plymouth Hours: Monday to Friday, 23:00–07:00 Contract: Ongoing An opportunity is available for MIG & TIG Welders and Trainee Welders to join the night shift at a manufacturing site in Plymouth.Pay Rates (Night Shift):

Class C+E (HGV1) Driver – Tramping Temp to Perm | Great Rates Location: Highbridge (via Interaction Recruitment, Taunton) Pay: £16. Why Drive with Interaction Recruitment? ✅.

English Teacher Location: Luton Contract: Permanent Start Date: September 2026 Salary: MPS/UPS (dependent on experience) We are working in partnership with a well-regarded secondary school with a thriving sixth form in Luton to recruit a passionate and dedicated English Teacher for a permanen

Key Responsibilities Loading waste and recycling bins onto collection vehicles Working efficiently as part of a team Walking long distances and handling repetitive lifting Ensuring safe working practices at all times Supporting drivers with route completion Requirements Physically fit and comfort

Interaction Recruitment are recruting for an experienced Reach & Counterbalance Forklift Driver to join our busy client in Luton.

Sales & Business Development Executive £30,000 - £33,000 DOE + Exceptional Bonus + Company Car/Car Allowance Are you ambitious, driven, and ready to build a successful career in sales? If you're passionate about winning new business, enjoy meeting people, and thrive on achieving re

Interaction Recruitment are recruiting experienced HGV Class 1 Drivers (C+E) ahead of the opening of a new logistics facility located at Junction 29A on the M1 corridor.

Are you an experienced Senior Driving Consultant that is ready to take the next step in your career? Interaction Recruitment’s Watford branch is expanding, and we’re looking for a Senior Consultant within the Driving sector with a strong track record of building desks and relationship bu

Class 2 Driver (HGV Class 2) – Hereford Salary: £33,094 + up to £2,000 discretionary annual bonus Location: Hereford Job Type: Full-time, Permanent Shift Pattern: 2-week rotating shift pattern About the Role We are recruiting on behalf of a national wholesaler for a reliable

Reach Truck Driver – Night Shift – Dunstable (LU5) Reach Truck Driver Wanted – Immediate Opportunities Available! We are currently recruiting for experienced Reach Truck Drivers for a client based in Dunstable, LU5 who are running a busy promotion campaign for the next 6–7

Interaction recruitment is looking for experienced Class 1 drivers.

Interaction Recruitment is seeking a passionate English Teacher for a permanent role starting September 2026 in Luton.

HGV Class 2 Driver (HGV2) – Ongoing Work.We are currently recruiting for an experienced HGV Class 2 Driver to join our client in Basingstoke.This is an excellent opportunity for drivers looking for consistent, ongoing work with regular weekday hours and no manual handling.Driving a Class 2 (Catego

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough.

Interaction Recruitment is seeking LGV Class 2 Drivers for a role with Yusen Logistics based in Erith.

Planning, Shipping & Purchasing Manager.We are seeking an experienced Planning, Shipping & Purchasing Manager to join our clients world-leading manufacturing business in Northamptonshire.This is an excellent opportunity for a highly organised and proactive professional to take ownership of key opera

Interaction Recruitment is seeking a skilled Field-Based Engineer to service and maintain lifting systems.

Interaction Recruitment is seeking a Nursery Manager for an early years setting in Peterborough.

Interaction Recruitment is seeking a passionate English Teacher for a permanent role starting in September 2026, located in Luton.