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We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

About us: Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.” Join us to make a real impact for a smarter, sustainable future. Want to know more about the company? Take a look here: ___ Role summary: In order to support the regional branch achieve sales budgets and company targets, the Operations Coordinator is responsible for processing customer’s purchase orders on the ‘SAP GUI’ system, efficiently and in a timely manner, whilst fulfilling all order requirements. Following this Operations Coordinators will follow up all orders to ensure the delivery has been made on time and in full. The Operations Coordinator will be the face of the business to many customers. They will be the main telephone contact in each regional office, answering all customer calls professionally and promptly. Skills/Responsibilities: • Working collaboratively with the team, whilst holding yourself to account answering customer phone queries within pre-agreed service level agreements (SLA) and key performance indicators (KPI) with a client centric approach to build brand loyalty., • Act as a first point of contact for customers and account managers., • SAP GUI- being able to process an order and track from beginning to end & run an effective backorder., • After sales support (dealing with damages, picking errors, ETA.s, Returns, Invoice Queries, and any other delivery issues)., • Respond to customer correspondence regarding account queries., • Deal with logistic queries within the stated service level agreements (SLA)., • To assist the internal/ external sales force in ensuring that the region achieves its sales forecast., • Calling Customers to keep them up to date with changes on their purchase orders/ gain additional information., • Working closely with customers on projects and roll out plans for sites., • Processing orders and sending out order acknowledgements within the agreed SLA’s., • General administrative duties to support the department., • Support other regional offices as and when required., • Operations Coordinator are to strive towards continuous improvement within their role and function by consistently reviewing all processes and practises to ensure optimum accuracy and efficiency., • Running reports and analyse data as required. Project management, taking ownership to ensure fulfilment of orders on time in full working to customer schedules through means of face-to-face meetings and regular contact., • Concise order management to support accurate forecasting of sales targets, product procurement and logistics resource. Experience: • Customer service experience (essential)., • Excellent oral, written, analytical and interpersonal skills (essential)., • Industry experience or similar (HVAC/ AC/ Heating) (desirable)., • Experience of using SAP and other CRM systems (essential)., • IT Literate and competent user of Microsoft packages (Outlook, Excel, Word & PowerPoint)., • Ability to use own initiative (essential)., • Must be able to work effectively in a fast-paced, deadline-driven work environment., • Confidence in dealing with various stakeholders both internally and externally which includes Senior Management., • Demonstratable experience in project management and productivity skills., • Ability to use own initiative, have self-discipline and motivation to do a great job., • Excellent time management, multitasking skills and ability to meet deadlines set., • Excellent attention to detail and organisation skills. In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year., • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working., • Pension., • Life Assurance., • Group Income Protection Scheme., • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi., • Access to Mitsubishi’s very own discount platform., • Colleague Referral Scheme., • Holiday Buy., • Long Service Awards., • Cycle to Work Scheme., • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors. Equality and Diversity As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.

Join a fast-growing, ethical brand in the natural skincare space, where you’ll help drive luxurious, sustainable beauty products globally. The Role We’re on the hunt for an experienced and proactive International Sales Account Manager to expand the global footprint of their eco-conscious beauty range. This is a vibrant, fast-paced role where no two days are the same – perfect for a commercial thinker who thrives on building relationships and making an impact. You’ll be responsible for growing wholesale revenue by nurturing current client and distributor partnerships and securing new business aligned with their mission to enhance beauty and protect our planet’s health. The role requires 2 – 3 days working in the office in Radlett and 2 – 3 WFH, depending on the needs of the business. Key responsibilities include: • Managing P&L, margins, and promotional budgets for key accounts, • Building joint business plans and driving sell-ins of new product developments, • Collaborating with the Ops and Marketing teams to coordinate stock, launches and training, • Planning and executing promotional calendars, • Identifying and qualifying new distributors/retailers for assigned territories, • Negotiating contracts, ensuring product compliance, and monitoring market trends, • Forecasting sales, tracking performance and spend, and completing customer admin, • Representing the brand at trade shows and supporting ad hoc projects, • Hitting KPIs around revenue, gross profit, new wins, promo ROI and partner feedback Sound like you? You’re a confident sales professional with at least 5 years’ experience managing international distributors in the beauty sector. You thrive in a dynamic environment and bring a blend of strategic thinking, commercial savvy and genuine passion for natural beauty. We’re looking for: • A strong track record in business development, sales growth, and negotiation, • Experience managing P&L, setting budgets, and driving commercial outcomes, • Advanced Excel and PowerPoint skills, • A natural relationship builder with strong communication and organisational skills, • Fluent English (additional European languages a bonus), • A genuine enthusiasm for natural and sustainable skincare

Business Development Location: Hemel Hempstead (This is an office-based role where the candidate is required to be in the office 5 days per week) Working Hours: Monday – Friday 09:00 – 17:30; 1 hour for lunch. Total working hours: 37.5 hours Company operates Flexible Working Times; arrive anytime from 08:30 – 10:00 and finish any time after 16:00. Salary: £30,000 - £65,000 (depending on experience) Start Date: As soon as possible About L.D. Collins LD Collins are a leading global pharmaceutical company undergoing rapid growth. Its strength is built on a unique, multi-million-pound pioneering product called Cyclogest, which is endorsed worldwide by leading clinicians in the field of infertility. Cyclogest is used to treat women internationally and is currently marketed in over 60 countries. Its global footprint is growing yearly. Cyclogest is the ‘Gold Standard’ treatment and is the drug of choice for doctors, helping millions of patients worldwide. L.D. Collins' unparalleled growth plans and commitment to female health · Achieving double-digit growth year on year. • Doubling its turnover every 5 years., • Investing in female health research, including a multi-million-pound clinical trial to help make fertility treatment available worldwide., • Hosts international medical and commercial meetings around the world. People, Culture and Development L.D. Collins is an award-winning company with a strong emphasis on professional development, long-term career opportunities, and a supportive working environment, recognised consistently through our Great Place to Work accreditation year on year with; • Integrity score of 100%,, • Leadership behaviour score of 100% Our state-of-the-art corporate headquarters in Hertfordshire fosters a nurturing, highly professional, dynamic team culture. The Role We present a unique opportunity for a highly adept professional with a background in account management and business development ideally within the pharmaceutical industry. The main purpose of this position is to develop, build and grow external relationships to grow the business and to increase revenue by identifying new commercial opportunities. You will work alongside senior management in a supportive environment where you become an integral part of our success story. Operating at an international level, you will be managing existing accounts where you will become the expert in these markets and help to drive the business. Responsibilities will include: • Cultivating strong relationships with existing and new business accounts, • Identifying new growth opportunities, • Developing partnerships with stakeholders to enhance product sales positioning, • Managing Cyclogest brand, including strategic planning and market penetration, • Maintaining in-depth market knowledge, including competitor analysis, • Creating action plans to meet targets and increase revenue, • Attending conferences for collaborations and partner relationships, • Identifying leads and exploring new markets for expansion, • Negotiating and executing contracts with accounts, • Assisting with ad hoc business projects as needed, • Collaborating with regulatory, marketing, and logistics teams, • Developing business plans, • Achieving sales and profit targets, reviewing monthly Requirements: • Degree holder in life science or business., • Business development experience, • Ability to build strong professional relationships with key stakeholders, • Team player with commercial mindset, aiming for business growth, • Demonstrated commercial and customer-focused experience, • Strong problem-solving and action-oriented approach, • Proficient in analytics and financial skills, • Track record in negotiating and influencing to achieve objectives, • Adaptability and change management skills, • Self-motivated with a positive attitude, • Excellent communication and presentation skills, • Ability to work under pressure and meet deadlines, • Proficiency in Office applications and strong IT skills, • Willingness to travel internationally, • Highly driven and fun-loving attitude Benefits: • Highly competitive salary with bonus structure, • 23 days of holiday, plus statutory holidays, plus your birthday off, • Private Health insurance, • Company-provided mobile phone and laptop, • Contributory pension scheme, • Opportunity to take ownership of your work and make a significant contribution, • Potential for career development and advancement within a rapidly expanding company, • Support and collaboration from a close-knit team in modern, state-of-the-art offices, • Opportunity to attend major national and international conferences, • Be part of a dynamic, fun-loving team

Title: Senior Textile Designer Location: Welham Green, Hertfordshire Position type: Full-time, Permanent and Studio-based Salary: Competitive About us Ashley Wilde Group (AWG), established in 1950, is a leading textile and soft furnishings company based in Hertfordshire. AWG, a proud family-run business, is renowned for its industry-leading designs, style, innovations and exceptional customer service. AWG is seeking an experienced, innovative, and driven Senior Textile Designer to join our dynamic Design team. We’re looking for a creative thinker who brings fresh ideas and a strong technical expertise in textile design, with a thorough understanding of industry processes and production methods. The ideal candidate is forward-thinking and trend-aware, with the ambition to push creative boundaries and help shape the future direction of our collections. You’ll be a collaborative team player, confident working with stakeholders at all levels and contributing positively to a supportive, high-performing environment. Reporting to the Design Director, Laura Spencer, you will play a key role in sharing ideas, managing timelines, and overseeing budgets to ensure projects are delivered successfully and to the highest standard. The ideal candidate will have: • 6-8 years of experience in designing and developing fabric collections., • A comprehensive technical knowledge of print and weave processes., • Qualified with a degree in Textiles, Surface Design or similar., • Excellent CAD skills (AVA, Adobe packages - Photoshop and Illustrator)., • Excellent creative judgement with a good eye for colour, layout and composition., • The ability to adapt a design or archive artwork, e.g., amending scales, creating new colourways, confidence and knowledge in creating and adjusting repeat patterns., • Good understanding of commercial design, relevant trends and wider market knowledge., • Previous experience in designing readymade products, e.g. bedlinen curtains and cushions, is favourable but not essential., • You will require a level of adaptability and patience when working on multiple brands, deadlines and approvals., • You are confident in presenting concepts and collections., • Ability to liaise with Directors, brand owners and buyers confidently., • Ability to liaise efficiently with suppliers and internal departments to keep to critical paths and launch dates., • Ability to work at a fast pace, deliver to deadlines and work well under pressure., • You are highly motivated and able to work individually and as part of a team., • You can communicate clearly and effectively at all times., • Excellent organisational and time management skills. Duties include but are not limited to; • Work closely with brand owners, Directors, licensees, and the design team to lead the development of commercial and trend-driven soft furnishings collections., • Work with Laura Spencer, Design Director, on collection critical paths., • Produce clear design briefs and manage direct communication with suppliers and manufacturers, ensuring everyone is working to the critical path., • Lead the development of multiple collections simultaneously, while applying expert knowledge of fabrics, prints, and weave processes., • Identify seasonal trends, conduct market research and source inspiration, to then present ideas, concepts and mood boards for future collections., • Maintain strong working relationships with brand-owners, suppliers and manufacturers., • Prepare technical CAD files for print and production, ensuring colour accuracy and repeat integrity., • Maintain a digital artwork library for all your design files., • Maintain an approved product master sample library., • Create briefs for photography and manage the process from start to finish., • Write creative descriptions for products you have worked on e.g. where the inspiration came from, product composition and colourways., • Liaising with suppliers globally to source new qualities, negotiate prices, develop new products and approve qualities and colours., • Work closely with the Production team to ensure there is accuracy between the approved master samples and production samples., • Work closely with Laura Spencer and the Brand Director, Marc Strong, on product direction for each brand. Benefits: • Subsidised on-site canteen, • On-site parking, • Pension, • Access to an Employee Health App, • Automatically registered for the Employee Assistance Programme., • Staff discount on products, • Retail discounts through BrightHR, • Company social and charity events, • Based in a state-of-the-art design studio Schedule: • Monday to Thursday 8.30am – 5pm and Friday 8.30am – 4.30pm If you are interested in applying for this role please send your CV and examples of your work to

Linksap - SAP Account Manager - April Start Date Linksap is a specialist IT recruitment business operating within the international SAP / IT ecosystem. Since our inception in 2015, we have grown to 40 employees and successfully placed over 3,000 consultants with 300+ clients (freelance and permanent) across Europe, the Americas, and MENA. With 2 – 3 new placements made daily across our contract and permanent divisions, we are recognized as a leading SAP recruitment partner. In 2024, after reaching £40m revenue, Linksap was acquired by Oxford Global Resources, creating new opportunities for our people to grow alongside a highly successful global organisation. The Opportunity Due to continued growth and increasing demand across our international client base, we are looking to hire ambitious SAP Account Managers for our Contract SAP Staffing Division. This is a role with a focus on business development and account management, but involving managing entire recruitment processes, offering genuine ownership, autonomy, and the chance to build long-term relationships with clients across a highly lucrative global market. Key Responsibilities • Generating new business leads, introducing the Linksap brand with clarity and purpose, then building and maintaining positive relationships with your client base., • Qualifying requirements effectively and servicing them utilizing our qualified resource team, who are a specialist team with an exclusive function to source and present the best profiles, allowing you to focus on client development., • Successfully negotiating commercial terms with clients and consultants, aided by Business Support and Directors., • Build and nurture long-term client relationships, acting as a trusted, strategic partner., • Own the client-facing recruitment process from CV submission through to offer management., • Build a strong understanding of client organisations, hiring strategies, and the wider SAP talent market. Your Skillset A background in recruitment, B2B sales, account management or in another client-facing commercial environment would be an advantage; however we are open to candidates from a variety of backgrounds and do not require previous recruitment experience. What matters most is attitude, drive, and the willingness to develop new skills. You are likely to be successful if you: • Are highly motivated by performance, progression, and earning potential., • Enjoy building long-term professional relationships., • Take ownership of outcomes and have a strong sense of accountability., • Thrive in an entrepreneurial environment that rewards initiative and commitment., • Are resilient, organised, and comfortable working in a fast-paced, performance-driven environment. Package and Benefits • Competitive base salary plus a highly rewarding, uncapped commission scheme., • Potential for quarterly base salary increases through our ‘Performing Quarter’ scheme, rewarding consistent target achievement., • Private health insurance and company laptop., • Regular incentives, team events, annual Christmas party, and sales prizes that reward high achievers., • Yearly ‘President’s Club’ trip - previous destinations were Barcelona, Dubai, Berlin, Madrid, Ibiza, Valencia, Miami, Mexico and Barbados. Why Join Linksap? • A tested and proven training and development framework, with structured 1-to-1 coaching from senior leadership to support long-term success., • Be part of an established business with a strong reputation, established client relationships, and a proven delivery record., • Exposure to a true global leader through our parent company (Oxford Global Resources) with decades of experience and a true industry-expert senior leadership., • Genuine ownership and autonomy, with contributions clearly recognised and rewarded., • Work alongside high-achievers, including multiple £1m billers and an expert team with over 150 years of combined SAP recruitment experience., • Modern 4,000 sq. ft. office with onsite parking, break-out areas, a pool table, and onsite gym & restaurant facilities., • Mature and well-organized CRM system and a modern tech-stack to facilitate success., • Strong record of internal promotion and progression with clear growth pathways as the permanent recruitment division continues to scale. Other Details • Smart-casual dress code., • In-office work based in our Hemel Hempstead HQ (hybrid working is an option for proven colleagues)., • Applicants must have the right to work in the UK. If you’re looking to develop a long-term career in recruitment within a supportive, high-performance environment, we’d welcome your application.

Our client is a leading consumer product development design agency, renowned for creating innovative products across health & beauty, lifestyle, and tech sectors. Their creative studio is based in Hertfordshire, on the northwest London borders, and offers a dynamic, collaborative environment. Note: They are working full 5 days in the office. A short walk from the main station and have free car parking spaces. The Role We’re looking for a talented, self-motivated Mid-Weight Designer to join the design team. You’ll primarily work on leading baby brand products, delivering creative packaging visuals from concept to final execution, alongside marketing and brand assets for both online and offline channels. This is an exciting opportunity for a designer with 3+ years’ experience who wants to grow in a fast-paced, creative setting. You’ll also have the chance to work on high-profile, award-winning celebrity beauty and healthcare brands. Key responsibilities: • Develop design concepts and visuals for print, digital, packaging, POS, and marketing/social campaigns, • Roll out designs across multiple deliverables while maintaining brand consistency, • Prepare artwork for print and digital, ensuring technical specifications are met, • Adapt designs for various platforms (print-ready artwork, social media, marketing materials, web), • Assist with photoshoots and brand events, • Collaborate with multiple departments during the NPD process, • Manage internal gold seal sign-off process (training provided) Key Experience: • Proficient in Adobe Creative Suite (InDesign, Illustrator, Photoshop), • Strong ability to take projects from concept through to final artwork, • Experience across online and offline design: visual identities, print media, packaging, POS, campaign mailers, social/web assets, • A portfolio showcasing creativity, attention to detail, and versatility across categories (health & beauty, toiletries, web, social), • Ability to manage multiple projects under pressure and meet strict deadlines, • Excellent organisational skills and adaptability to changing priorities, • Self-starter with the ability to work independently, • Photography and video editing experience (desired but not essential), • Experience with email/digital marketing tools (desired but not essential) Please send CV and portfolio stating your salary expectations.

The UK’s leading provider of adult short break experiences, Warner Hotels is a collection of unique properties in great locations across the UK. All short breaks at a Warner Hotel include breakfast, dinner and specified entertainment and activities, ensuring guests make the most of their time away. Situated in stunning locations nationwide including Heythrop Park in the Cotswolds, Studley Castle in Warwickshire, Thoresby Hall in Nottinghamshire and The Runnymede on Thames, each hotel offers its own personal character that makes every Warner Hotels stay unique. We are currently recruiting for a Proposition Manager - FTC who will be playing a key role in shaping, developing and delivering Warner Hotels’ guest propositions. Reporting to the Head of Proposition, the role helps translate strategy into experiences that are distinctive, deliverable and commercially sound. The Proposition Manager must be able to work flexibly across the full breadth of the Warner proposition, applying core proposition development and delivery skills across multiple experience pillars. While individuals may bring deeper expertise in a specific area, the role requires strong transferability of skills to work effectively across F&B, entertainment, spa, experiences and in-between moments. This is a dynamic role that blends strategic thinking, experience design, project management and delivery support. It requires confidence operating in complex, evolving workstreams. Key Responsibilities: Proposition Development • Support the development and evolution of Warner’s guest propositions across all segments, with a strong focus on clarity, consistency and guest impact., • Help translate the overarching brand and experience strategy into tangible propositions across key experience pillars including F&B, entertainment, spa and activities., • Shape experiences that clearly align to our three segments (Comfort, Warner and Reserve), ensuring each delivers a distinct, intentional guest experience while remaining true to the overall Warner brand., • Support the development and application of proposals, playbooks, blueprints, and proposition guidance so they are practical, usable and scalable, and help teams develop and deliver the experience with confidence and pride. Proposition Delivery & Project Support • Support the delivery of propositions, helping move work from concept through development to implementation without losing intent or quality., • Bring structure to complex programmes, tracking progress, dependencies and key decisions across multiple workstreams., • Help maintain momentum, flag risks early and support clear, timely decision-making., • Prepare high-quality materials for proposition reviews, working sessions and senior forums that clearly articulate how experiences should feel, flow and land for guests. Cross-Functional Collaboration • Work closely with operations, F&B, entertainment, spa, brand, marketing and finance teams to ensure propositions are aligned, feasible and deliverable in live hotel environments., • Regularly update key stakeholders and cross-functional teams through clear, structured meetings and well-considered outputs., • Support the delivery of briefing documents, insight reports and health and safety audits required to enable proposition development and rollout., • ‘Pull the thread’ between strategy and execution, helping teams understand not just what is changing, but why it matters to the guest experience and our wider strategy. Quality, Insight & Guest Lens • Sense-check propositions through a guest lens, ensuring experiences feel intentional, joined-up and appropriate for each segment., • Hold an end-to-end view of the guest experience across all pillars, ensuring the overall proposition feels coherent and intentional, rather than optimised in silos by individual functions., • Where individual functional priorities risk diluting the overall experience, the Proposition Manager is expected to challenge constructively and help realign decisions back to the intended guest proposition., • Maintain a high bar for quality and consistency across proposition outputs, ensuring detail supports the overall experience., • Use insight, guest feedback and live learnings to inform ongoing refinement and evolution of propositions, strengthening how guests feel during and after their stay. Support to Head of Proposition • Act as a trusted partner to the Head of Proposition, proactively owning defined workstreams and priorities., • Provide thoughtful challenge and practical problem-solving to sharpen proposition thinking and decision-making., • Help protect focus on work that genuinely drives guest value, team clarity and commercial impact. Knowledge, Skills & Experience: • Principles of proposition development and experience design, • Segmentation-led thinking and how propositions flex by audience and price point, • How different experience pillars interact (F&B, entertainment, spa, activities, in-between moments), • Commercial drivers in guest propositions, including spend, appeal, and deliverability, • Develop, shape and implement guest propositions with clear intent and structure, • Translate strategy into practical, deliverable experiences teams can execute, • Work confidently across ambiguity, bringing clarity and momentum to complex work, • Move work from concept through development to roll out without losing quality or intent, • Manage multiple work streams in parallel, tracking progress, risks and dependencies, • Communicate clearly and persuasively through written outputs, decks and forums, • Proven experience in proposition development, customer experience, brand or experience development roles, • Evidence of having developed and delivered propositions, not just contributed ideas, • Experience working cross-functionally with operations, commercial and creative teams, • Subject matter depth in one area (e.g. Spa & Wellness, F&B, Entertainment) desirable but not essential This position is a fixed term contract What we offer? • Competitive salary, • Bonus, • 25 days holiday, • Great deals on Warner breaks for you, your friends and family, • Discounted food and drinks at our on-site restaurant, • Pension Scheme, • Other discounts on variety of shopping experiences, high street brands and access to a VIP box at the O2. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Please note unsolicited CV’s from agencies will not be considered

This is an On-Site role in our St Albans, UK location. About Us: Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO’s expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team! Job Summary: We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence. Key Responsibilities: • Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service., • Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction., • Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers., • Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer., • Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team., • Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience., • Brand Representation: Uphold the company’s values and mission in every customer interaction, promoting a positive and professional image of the brand. Qualifications: • 2+ years of customer service experience, • Experience with Zendesk and Shopify is REQUIRED., • High school diploma or equivalent, • Fluency in English, • Strong communication skills, both verbal and written., • Ability to work in a fast-paced environment and handle multiple tasks simultaneously., • Proficient in using customer service software and Microsoft Office Suite., • Passion for sports and a good understanding of our product offerings is a plus., • Must be able to pass a background check., • Flexibility to work various shifts, including weekends and holidays., • Show up for work!, • Come on time and be committed to be your best. What We Offer: • Competitive salary and benefits package., • Opportunity to work in a vibrant, sports-focused environment., • Climate Controlled office setting., • Career growth and development opportunities., • Employee discounts on our products., • A supportive team culture that values collaboration and innovation. Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

About Us Nobody’s Child is for the free thinkers, the dreamers, and the go-getters. Born in 2015, we’ve spent the last decade creating clothes that feel as good as they look for people that embrace individuality, live with purpose, and want to leave the world a little better than they found it. It’s been 10 years of creativity, growth, and bold ideas, and the values that guide us haven’t changed. About You We’re looking for an experienced Store Supervisor to join our St. Albans Store in a flexible full-time capacity. As a key team member and brand ambassador, you’ll bring exceptional customer service, live our values every day, and inspire others to do the same. You’ll help lead a passionate in-store team, drive performance, and deliver a memorable shopping experience rooted in kindness, confidence, and conscious fashion. Your Day-to-Day Will Include Sales & Customer Experience • Deliver a warm, personalised shopping experience where every customer feels welcomed, valued, and inspired, because being kind is how we connect., • Lead by example to drive sales, maximise customer interactions, and encourage upselling and cross-selling in a way that feels authentic., • Share product knowledge and sustainability stories with confidence — showing optimism for a better future in fashion., • Handle customer queries and complaints with empathy, professionalism, and a positive, solution-focused approach. Team Leadership & Development • Support the Store Manager and Assistant Manager in achieving sales targets and store KPIs., • Help train, onboard, and develop new team members, embedding our values into everything they do., • Motivate and inspire colleagues to be confident, creative, and customer-focused — empowering them to be brave and take initiative., • Act as Duty Manager when senior management is absent, ensuring smooth operations and clear communication with the Area Manager. Store Operations & Visual Merchandising • Maintain exceptional visual and operational standards, ensuring the store is clean, beautifully presented, and on-brand., • Oversee stock replenishment, deliveries, and inventory management with agility and attention to detail., • Support till operations, including handling refunds and end-of-day closing procedures., • Keep fitting rooms and till areas tidy, organised, and customer-ready at all times., • Actively contribute to our company’s commitment to environmental and social responsibility by integrating sustainable practices into everyday work. This includes minimising waste, promoting responsible sourcing, supporting our circular economy initiatives, and encouraging customers and colleagues to make choices that align with our sustainability values. Every team member at NC plays a role in helping us reduce our environmental impact and create a positive legacy for our communities and the planet. What You’ll Bring • Previous leadership experience in a fast-paced retail environment., • A passion for sustainable fashion and Nobody’s Child’s mission., • Strong communication, organisation, and people management skills., • A positive, proactive attitude and the ability to be kind, brave, agile, and optimistic in everything you do. If this sounds like your next opportunity, please apply and we will be in touch! At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace. We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey!

The UK’s leading provider of adult short break experiences, Warner Hotels is a collection of unique properties in great locations across the UK. All short breaks at a Warner Hotel include breakfast, dinner and specified entertainment and activities, ensuring guests make the most of their time away. Situated in stunning locations nationwide including Heythrop Park in the Cotswolds, Studley Castle in Warwickshire, Thoresby Hall in Nottinghamshire and The Runnymede on Thames, each hotel offers its own personal character that makes every Warner Hotels stay unique. At Warner Hotels, we’re looking for a Digital Analytics Manager, who will be the analytics expert for the digital team, leveraging GA4 and other tools to extract actionable insights that drive commercial decision-making. Guided by our values – being Guest Hearted, embracing Limitless Thinking, Owning Our Impact, and Winning as One – you’ll monitor performance across the guest’s digital journey, from the search and discovery website through to the booking engine, identifying trends, issues, and opportunities, and communicating these to colleagues via dashboards and reports. You will also maintain tracking infrastructure through Google Tag Manager to ensure data quality and accuracy, as well as adding, removing, and testing tags.This is a highly collaborative role, working closely with internal teams and external partners across Digital Marketing, SEO, CRO, Campaign Management, Revenue Management, and Brand. Knowledge Analytics & Insights • Own the GA4 measurement strategy for the website, ensuring comprehensive tracking of all key user interactions, engagement events, and conversion funnels, • Analyse the full digital guest journey, currently focussing on the search and discovery website and our booking engine, • Perform detailed analysis – including browser and device type, segmentation trends, geographic trends, funnel analysis, lead time, product performance, marketing channel performance, personalisation performance, and order values, • Conduct cohort analysis and user journey mapping to understand behaviour patterns and identify friction points, • Leverage GA4's predictive metrics (purchase probability, churn probability, predicted revenue) to identify high-value user segments and opportunities, • Analyse the effectiveness of website content and merchandising using engagement metrics, custom dimensions, and behavioural insights (using heatmaps, session recordings, user surveys), • Provide seasonal, product, campaign and channel performance analysis and attribution insights to support marketing and revenue teams Reporting & Stakeholder Management • Build and maintain custom GA4 reports, explorations, and dashboards to monitor performance across multiple dimensions (individual hotels/hotel groups, break types, channels, devices audience segment, etc.), • Create and distribute regular performance reports highlighting trends, insights, and areas for improvement, • Translate complex data into actionable insights for non-technical stakeholders across the business, • Support the Digital Content team with data insights on journeys, content layout and CTAs/copy impact, • Work with CRO partners to plan optimisations and tests to drive conversion improvements, • Present findings and recommendations to senior stakeholders and cross-functional teams, • Tracking & Data Quality, • Manage Google Tag Manager implementation, maintaining tracking tags, triggers, and variables across web properties, • Configure and optimise GA4 event tracking, including enhanced measurement, custom events, and conversion events, • Collaborate with developers on data layer specifications to support analytics requirements, • Ensure tag governance and quality control, including debugging, version control, and documentation, • Troubleshoot tracking issues and work with technical teams to resolve problems Capabilities and skills • Advanced Google Analytics 4 skills:, • Custom event configuration and parameter tracking, • Conversion funnel analysis and path exploration, • Audience building and segmentation, • Custom dimension and metric creation, • Exploration reports and data visualisation, • Strong reporting and communication skills:, • Dashboard design and development, • Data storytelling and presentation, • Translating complex data for non-technical audiences, • Google Tag Manager competency:, • Tag configuration and deployment, • Debug mode and troubleshooting, • Version control and workspace management Experience / Education / Qualification • Extensive experience in digital analytics for medium to large businesses, • Proven track record of delivering insights that have informed business decisions, • Experience with GA4 implementation and reporting, • Understanding of GDPR-compliant tracking practices, • Google Analytics certification (strongly preferred) Leadership & Behaviours • Strong communicator who can share complex data effectively with stakeholders at all levels, • Confident representing the analytics function in key meetings and conversations, • Highly analytical with a curious, insight-driven mindset, • Proactive and self-motivated, able to identify opportunities without direction, • Success-driven, keen to join an ambitious and growing brand Why join us: You’ll be part of a supportive team that values creativity, collaboration, and growth. We offer a flexible hybrid working approach, with opportunities to travel across our hotel portfolio and connect at our Hemel Hempstead hub. Here, your ideas will shape learning experiences that make a lasting difference for our people and our guests. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Please note unsolicited CV’s from agencies will not be considered.

THE CLIENT Our client is a globally respected leader in lighting solutions supplying into a variety of markets. With a current turnover of around £30m in Europe, they are looking to grow to £45m+ over the next 3 years. A key component to this growth will include a strong strategic focus on expanding their footprint in continental Europe, as well as developing successful new product ranges for a range of industries in line with the company’s strategy. Due to these growth plans, the company are looking to recruit an experience Engineering & Development Director who will play a key role in shaping and executing the product strategy, while having the chance to make a tangible impact on a respected global brand. THE ROLE – ENGINEERING & DEVELOPMENT DIRECTOR The Director of Engineering & Development is responsible for leading all engineering, product development, compliance, and technical innovation activities for lighting systems. This role provides strategic and hands-on leadership across electronic, mechanical and optical development, with a strong focus on mechanical design, electronics and PCBA development, and technical documentation compliant with industry regulations and standards. The successful candidate will ensure the delivery of robust, manufacturable, and cost-effective designs while supporting new product introduction, continuous improvement, and customer-specific development programs on time and within budget. SKILLS AND EXPERIENCE Candidates will have exceptional engineering and product leadership skills and a successful track record of operating in a leadership position for a comparably sized business in a relevant industry. Candidates’ experience will also include: • Bachelor’s degree in Electrical/Electronics Engineering, or related field, • Minimum 10 – 15 years of engineering experience within lighting or relevant sectors, with 5+ years in a senior leadership role., • Strong hands-on background in electronic design and PCBA development., • Experience working in a regulated, high-volume manufacturing environment., • In-depth and proven knowledge of LED lighting systems, associated electronics, and control circuitry., • Manufacturing materials – primarily plastics and metals., • Manufacturing processes, • PCBA documentation, release processes, and change control., • EMC, thermal, and reliability design principles., • Strong problem-solving and root cause analysis skills. THE OPPORTUNITY This is an exceptional opportunity to join a high-performance organisation/group with a clear vision, robust investment, and significant headroom for growth. You will work closely with the Managing Director, the Head of Project Management and the Supply-Chain team in shaping and executing the product strategy, while having the chance to make a tangible impact on a respected global brand.

Role - Internal Business Development Manager Location - St Albans Remuneration - Market leading basic salary, exceptional bonus structure, 25 days holiday and Pension Alcedo Selection is proud to say we are partnering with a leading materials stockholder looking to expand there team. Distributing and adding value to, leading brand quality products with unequalled application knowledge is what this company prides itself on. They are the industry experts and market leaders, in the supply and distribution of thermoformable and printable plastics to industries such as model makers through to Blue Chip OEM’s. They offer the widest range of thermoplastic materials in the UK including HIPS, ABS, PVC, PET and PETG. There products are available in a variety of colours, textures, sizes and thicknesses, delivered with a bespoke, thoughtful service. As an Internal Business Development Manager , Your role will be to pro-actively support customers, ensuring gross profit generation and business retention is achieved. • Regularly reviewing allocated customers with your Sales Manager, identifying the future tactics to secure or develop the business & maximise gross profit generation, • Become a product expert in a niche arena that offers great training and progression opportunities., • Negotiate payment terms with allocated accounts to try to improve the return on investment., • Review results monthly, identifying tactics to develop the full potential while exploring, identify and actioning opportunity for additional products sales and ultimately value added profit generation., • Quoting customers for their requirements promptly and within the timescales agreed either converting immediately into an order or recording clearly for future reference., • Sourcing materials to satisfy orders within timescales agreed, • Following up previous quotations in an organised manner, converting into sales orders., • Follow up and close out all business opportunities outstanding at the end of each day., • Pro-activity establish new customers to continually increase customer base and gross profit generation on an ongoing basis., • Ensure potential customers fit our product and service portfolio ensuring our services are offered in a clear and unambiguous manner. Having worked with this client for many years, it has been a conveyor belt of promotions, due to great individual and business performance. If you are looking for a great career with a market leader, that can lead to future progression, this is the one for you! Please apply to Alcedo Selection directly, for other information contact

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