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Job Title: General Manager Position Overview The General Manager (GM) is responsible for overseeing the daily operations and long-term strategic direction of the organization (or business unit), ensuring profitability, operational efficiency, and high levels of customer and employee satisfaction. The GM reports to the CEO or Executive Board and leads cross-functional teams to achieve company objectives, drive revenue growth, manage budgets, and uphold brand standards. Key Responsibilities 1. Strategic Leadership • Develop and execute the company’s strategic plans and annual goals. • Identify new market opportunities and recommend business development initiatives. • Monitor industry trends and competitive landscape to maintain market positioning. 2. Financial Management • Prepare, manage, and oversee annual budgets, forecasts, and financial reports. • Analyze P&L statements, balance sheets, and cash flow to ensure financial health. • Implement cost-control measures and optimize resource allocation. 3. Operations & Performance • Oversee day-to-day operations across departments (e.g., Sales, Marketing, Operations, HR, Finance). • Establish performance metrics (KPIs) and monitor progress toward operational targets. • Streamline processes and implement best practices to increase efficiency. 4. Team Leadership & Development • Recruit, mentor, and retain high-performing managers and staff. • Conduct performance reviews, set development plans, and foster a culture of continuous improvement. • Promote teamwork, collaboration, and open communication throughout the organization. 5. Sales & Marketing Oversight • Collaborate with marketing to develop promotional strategies, brand positioning, and pricing models. • Set sales targets, track sales performance, and coach the sales team to achieve revenue goals. • Cultivate relationships with key clients, vendors, and partners. 6. Customer Experience & Quality Assurance • Ensure customer satisfaction through high service standards and swift issue resolution. • Implement quality assurance and compliance programs. • Solicit and act on customer feedback to drive service improvements. 7. Compliance & Risk Management • Ensure compliance with all relevant laws, regulations, and industry standards. • Identify operational risks and develop mitigation strategies. • Maintain health, safety, and environmental protocols. Qualifications & Skills • Education: Bachelor’s degree in Business Administration, Management, Finance, or related field. MBA or advanced degree preferred. • Experience: 7+ years of progressive leadership experience, including 3+ years in a senior management or GM role. • Financial Acumen: Proven track record in budgeting, forecasting, and P&L management. • Leadership: Strong people-management skills with the ability to build, coach, and motivate teams. • Strategic Thinking: Ability to translate vision into actionable plans and measurable outcomes. • Communication: Excellent verbal and written communication, negotiation, and presentation skills. • Analytical Skills: Proficient in data analysis and performance/operation metrics. • Adaptability: Comfortable working in fast-paced, changing environments. • Technical Proficiency: Familiarity with ERP, CRM, and business-intelligence tools. Working Conditions • Location: [Insert location or “Multiple locations”] • Travel: Up to X% domestic/international travel may be required. • Working Hours: Full-time; may require evenings or weekends during peak periods. Why Join Us? • Competitive salary and performance-based bonus structure. • Comprehensive benefits package (health, dental, vision, retirement). • Professional development and continuing-education opportunities. • Collaborative, mission-driven culture committed to innovation. We are an equal-opportunity employer and welcome candidates from all backgrounds to apply.

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced supervisor or team leader looking for their next step, we offer all of our supervisors a training programme that can get you to Assistant Manager level within 6 months. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Advanced management training sessions in service, atmosphere management, financials and hospitality standards. · Uniform provided. · Excellent tronc renumeration. · Ever changing offering with premium products. WHAT WILL I BE DOING? As a key player in the management team, you will assist the management team in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Sometimes opening or closing the business. We will teach you the semantics of operating a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE · Design My Night / Collins – reservations / events · Access – tills / ordering / stock management · S4 Labour – Labour / payroll / HR · CPL - Training · We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? · 48h per week. · Salary up to £16.5 per hour 5 things we ask from everyone · Be nice · Tell the truth · Do what you say you are going to do · Be available · Say hello and goodbye

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £31,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £8,000 to £10,000pa (uncapped) Total package between £39kpa and £ £42kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye

CALLING ALL HOSPITALITY PRO’S We are currently looking for an enthusiastic Bartenders who can confidently deliver an exceptional service and engage our bar guests with captivating and intriguing personality. You will have extensive wine, spirits and cocktail knowledge, in order to lead the bar service and produce amazing drinks in record time. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Uniform provided. · Excellent tronc renumeration. · Opportunity to be part of Elite bartender school. · Ever changing offering with premium products. WHAT WILL I BE DOING? Greet, serve, and look after our guests. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills and a cocktail list of around 50 drinks. Understand our menus and be able to make recommendations to our guests. Be part of our cocktail masterclass team and even our gin blending team for to experts. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? · 40h per week. · Salary up to £15.5 per hour

Purchasing Consultant This role is to strategically manage inventory levels across the US and UK marketplaces, sourcing new suppliers and maintaining relationships with current suppliers. You will be experienced in procurement across various international markets and platforms and speak multiple languages, including, but not limited to, English, Mandarin, Hindi and Gujarati. Duties and Responsibilities: • Identifying stock levels and shortages, making plans for purchasing options. • Researching and identifying prospective suppliers and maintaining strong supplier relations. • Negotiating purchase terms and conditions. • Preparing and issuing purchase orders and agreements. • Monitoring supplier performance and resolving issues and concerns. • Inspecting and evaluating the quality of purchased items and resolving shortcomings. • Preparing reports and maintaining accurate inventory and procurement records. • Working hours per week – 37.5 Job Type: Full-time Pay: £38,700.00 per year Benefits: • Work from home Schedule: • Flexitime • Monday to Friday Work Location: Remote

CALLING ALL HOSPITALITY PRO’S As Wait Staff at Albion and East, you will be the friendly face our guests remember. You will know our menu inside out and recommend your favourites. Maintain high standards of the service and make guest experience memorable. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Uniform provided. · Excellent tronc renumeration. · Opportunity to learn service standards, be cross trained and learn bartending skills, attend coffee training and qualify as barista. · Ever changing offering with premium products. WHAT WILL I BE DOING? Greet, serve and look after our guests. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills, fully understand our menus and be able to make recommendations to our guests. Take ownership of and thrive in a busy section. Know our products, tills and operating systems. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? · 35-40h per week. · Salary up to £15.5 per hour

Location - Oval, South London (Onsite) ** Type -** Full-Time Start Day - Immediate ** Salary -** £30,000 - £35,000 (top end reserved for outstanding candidates) ** Headquarters -** New York, NY, USA ** About Quant.ai** Quant.ai is building the world’s most advanced Agentic AI – transforming customer service, outbound engagement, and internal decision-making for global enterprises. Our technology helps clients reduce inbound volume, improve response times, and deliver futuristic digital experiences powered by human-like AI. We’re now opening a new office in Oval, South London, and we're looking for our first wave of AI-enhanced customer service reps to help us scale. The existing team in London is small but mighty – 5 people aged 24-27 – and we’re building a collaborative, fast-moving culture where you’ll grow quickly. Our global team (75+) is led by Chetan Dube, former founder & CEO of Amelia ** The Role** As a Customer Service Representative working in tandem with our Agentic AI, you’ll step in when the AI is unable to fully resolve a customer query on behalf of one of our enterprise clients. You’ll not only provide a human touch to resolve the customer’s issue – but also investigate what went wrong, working alongside engineers and product teams to improve the AI’s performance. This is an ideal role for someone in customer support looking to break into the world of AI and tech. No real prior experience is required – we’re just looking for someone with the right attitude. Full training provided. ** What You’ll Do** - Take over live chats, calls, or tickets escalated by our Agentic AI for one of our clients (e.g., in banking, energy, insurance, or telco) - Calm and resolve customer frustrations when the AI couldn’t resolve their problem - Troubleshoot why the AI failed (e.g., gaps in logic, language understanding, integrations) - Conduct light QA and error analysis across transcripts and system logs - Collaborate with product managers and engineers to improve AI flows - Participate in project management cycles for continuous iteration and model training - Learn the ins and outs of agentic systems, prompt design, and conversational logic - Help shape a brand new category of support – Human-AI collaboration ** What We're Looking For** 1. 1+ years experience in customer service (live chat, phone, or email-based) is great – but not required 2. Excellent written and verbal communication 3. Ability to empathize with frustrated customers and stay calm under pressure 4. Strong problem-solving mindset and curiosity – especially around how things work 5. Comfortable working with technical teams (no coding required – training provided) 6. Highly organized, proactive, and detail-oriented 7. Eagerness to learn AI technologies, tools, and workflows ** Nice to Have (But Not Required)** ** ** ** Why This Role Matters** This is not a traditional customer service role. You’ll be the human failsafe for some of the world’s most advanced enterprise AI systems – and the bridge between customers and technology. Your feedback will shape how millions of future interactions are handled.

Position: Public Relations Officer Annual Salary: £40,000 Location: Orpington, Greater London, UK Company Overview: GLOBAL PROSPECT SAGEQUAY INTERNATIONAL GROUP LIMITED is a dynamic enterprise engaged in building project development, property management, and business support services. As an officially registered Skilled Worker Sponsor in the UK, we are committed to attracting global talent and fostering professional growth in an international environment. We are now seeking a Public Relations Officer to join our diverse team and contribute to our expanding business. Key Responsibilities: 1.Brand Image Management Develop and implement comprehensive public relations strategies to enhance the company's brand awareness and reputation across various media platforms and public channels. 2.Media & Public Affairs Coordination Build and maintain strong relationships with media outlets, industry associations, government bodies, and business partners. Handle media inquiries and assist in managing public affairs or crisis situations as needed. 3.Content Creation & Communication Draft press releases, media statements, corporate announcements, and promotional materials. Organize online and offline events to strengthen the company's presence within and beyond the industry. 4.Monitoring & Crisis Management Continuously monitor public sentiment and media coverage. Analyze potential risks and propose timely response plans to assist management in effectively handling emergent public relations issues. 5.Cross-Cultural Communication & Support Facilitate communication across multicultural and multilingual environments, supporting the company’s overseas business operations and ensuring smooth coordination with international stakeholders. We Offer: Competitive salary and benefits International career development opportunities Comprehensive training and advancement pathways Friendly and collaborative working environment

Legal Assistant/caseworker Part-time: Monday to Thursday – 10 am to 4 pm Salary: £22,500 to £24,999 Term: Maternity cover/potential to stay on after. Job Description We are a boutique law firm specialising in debt recovery, landlord and tenant and dispute resolution. An exciting opportunity has arisen for an experienced legal assistant/caseworker for maternity cover with potential to stay on after. You will be a friendly, hard-working, trustworthy, punctual, reliable, self-motivated, well-organised, tech-savvy, and ambitious legal assistant/caseworker to assist our firm's Principal Solicitor/Managing Director and run some undisputed cases independently. The candidate should be able to type and offer general secretarial administrative and paralegal support as and when required. The caseload will include debt recovery, landlord & tenant, and general dispute resolution. Role · Handling simple undisputed debt recovery and landlord & tenant cases under supervision. · Assisting with disputed cases as directed. · Diary & post management (including scanning incoming post, uploading to our case management system & taking post to the Post Office, handling petty cash). · Preparing pdf & hardcopy bundles and assisting to prepare for hearings/trials. · Legal research, gathering evidence, checking accuracy, checking enclosures and assisting to progress cases. · Drafting legal documents, e.g., s21/s8 notices, directions/PTR questionnaires, and cost schedules, and assisting in creating precedent workflows. · Typing dictations and collating relevant enclosures. · Assisting counsel at court hearings and trials by taking notes. · File opening, client verification & AML/POCA checks/searches. · Readying materials for trial proceedings including documents, evidence and verifying factual information. · Communicating with clients and fee earners with simple requests. Communicating with the court and opponents as instructed. · Drafting basic correspondence. · Reporting to manager/weekly meetings. · Time recording. · Working to strict deadlines. · Assisting with accounting and billing. · Monitoring and ordering stationery. · Article & blog writing. Other skills Excellent communication, administration and organisation skills. Good punctuation and grammar. Able to touch-type and good IT skills. Works well under pressure. Works well as part of a team and independently. Qualifications Maths & English GCSE or Equivalent. 2-3 A’Levels or Equivalent. Desirable Some experience in debt recovery, landlord & tenant, and dispute resolution gained within the legal industry in England and Wales and/or can demonstrate relevant qualifications achieved. Degree, minimum 2.2 or equivalent. NB: A fixed term contract for international students looking for work experience in the UK with valid work visas may also be considered.

4 days per week Applicants must have excellent health & safety, safeguarding, building management, fire safety and COSHH training/understanding with a minimum of 1/2yrs experience in a professional environment. You must have competent IT skills in Microsoft Outlook, Excel and Word, high-level knowledge of working with third party contractors and the local authority councils. Applications must be submitted by email on the official application form with a covering letter by: 12noon 5th June 2025 Interviews are on Wednesday 18th June 2025 2.30pm – 5pm NO CVs WILL BE ACCEPTED. Personal Specification Essential: 1. Administration, fire, health & safety and building management experience within a professional working environment, with a minimum of 1 - 2yrs in the sector. 2. Strong interpersonal skills with the ability to communicate effectively at all levels, internally & externally, with verbal and written competence. 3. Knowledge of PPE and fire safety regulations. 4. Planning skills with a methodical approach and able to follow procedure precisely. 5. Must be a proactive and structured self-starter able to work on own initiative. 6. Training in asbestos, fire safety and legionella awareness. 7. COSHH training certificate/qualification. 8. Current DBS certificate – if not, the successful applicant will acquire a DBS certificate 9. First Aid at Work certificate – preference Level 2 upwards, which also be acquired on appointment 10. Awareness of Equality & Diversity and Environment regulations. 11. Competent working knowledge of Microsoft Outlook, Excel and Word. 12. Ability to maintain accurate data for carbon footprint monitoring and reporting – utilities usage. 13. Must be numerate and fluent in spoken and written English. ** Desirable:** 1. Understanding of the charitable or voluntary sector. 2. Knowledge of dealing with local authority contractors and/or Lewisham Council. 3. Any carpentry, electrical or plumbing qualifications. Working Hours (Fixed): · Mondays & Wednesdays 9.30am – 5.30pm · Tuesdays 1.30pm – 9.30pm & Thursdays 1pm – 9pm

Job Title: Regional Cleaning Manager (Hybrid) Location: Various London Salary: Competitive – Travel Expenses Covered (Zones 1–3) Language: English and Spanish-speaking preferred Job Type: Hybrid / Flexible / Full-Time About the Role We are looking for a proactive and highly organised Regional Cleaning Manager to join our team and oversee daily operations across our cleaning sites in London. This hybrid role is ideal for someone who enjoys a mix of structured routine and reactive problem-solving. You’ll play a key role in ensuring high standards are maintained, supporting cleaning staff, and being the go-to person for both internal and client communications. Key Responsibilities Site Visits & Inspections: - Conduct daily morning site visits across various London locations. - Perform quality inspections bi-weekly, transitioning to monthly or as-needed basis. - Carry out regular stock and equipment checks to ensure operational readiness. Staff Support & Supervision: - Act as a first point of contact for the wider cleaning team. - Provide on-the-ground support during mishaps or emergencies. - Be innovative and solution-oriented to help staff resolve day-to-day challenges. - Organise staff cover for sickness, holidays, or no-shows. - Provide hands-on cover when cover cannot be arranged. Training & Development: - Deliver training to new staff on site-specific cleaning procedures. - Conduct refresher training or retraining when standards drop. Customer Liaison: - Build strong relationships with gym owners, trainers, and staff. - Provide clear feedback regarding cleaning standards and site performance. Equipment Management: - Ensure all equipment is operational and safe. - Transport faulty equipment to the depot for repairs and return it to site post-fix. About You - Strong communicator, comfortable liaising with clients and internal teams alike. - English and Spanish-speaking is a strong advantage. - Problem-solver who can work independently and think on your feet. - Confident in training and guiding others. - Willing to roll up your sleeves and cover cleaning shifts when required. - Flexible and adaptable to the demands of the business. - Organised with good time management, able to balance fieldwork with admin. - Registered Self Employed (Preferable) Perks & Benefits - Travel within Zones 1–3 covered. - Supportive and flexible working environment. - Dynamic role with a balance of routine and variation. - Opportunity for progression and development within the company. - Increased salary after probation If you’re someone who thrives in a flexible and hands-on role, and you enjoy leading from the front while keeping operations running smoothly, we’d love to hear from you!