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Holding Manager- London We're currently seeking a Holding Manager for our stores in London. Whether you're an experienced Assistant Manager or a Junior Store Manager, you could be the ideal candidate for this position. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever growing company who has now expanded worldwide! If you enjoy interacting with people, and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling to achieve store targets Ensure store compliance with health and safety regulations Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer Create business strategies to attract new customers, expand store traffic, and enhance profitability Responsible for the recruitment and development of the team Train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth Monitor inventory levels and order new items Being the point of call for employee relation queries and issues for your store Undertake store administration duties such as managing store budgets, updating financial records and monitoring all controllable costs including payroll What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs, at all levels Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem-solving - creating solutions before they become issues Approachable - for our customers, and your team Lead by example - be an asset to your team and other stores too Resilient - react and embed change Good communicator - manage and engage with all team members What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider
Join our vibrant team at Figo, an esteemed Italian-style restaurant. We pride ourselves on delivering an authentic Italian dining experience and exceptional service. As we continue to grow and uphold our reputation for excellence, we are seeking a dynamic and experienced General Manager to lead our team to even greater heights. Position Overview: As the General Manager, you will be responsible for overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning, and maintaining the highest standards of service and quality. You will lead by example, inspire your team, and cultivate an environment of collaboration and excellence. Key Responsibilities: Provide leadership and guidance to all restaurant staff, fostering a positive and inclusive work environment. Manage daily operations, including staffing, scheduling, inventory management, and vendor relations. Uphold and enforce company policies and procedures to ensure compliance and consistency. Maintain high standards of food quality, presentation, and service, exceeding customer expectations. Develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience. Oversee financial performance, including budgeting, forecasting, and cost control measures. Foster strong customer relationships, addressing feedback and resolving issues promptly and effectively. Stay current with industry trends and competition, identifying opportunities for growth and improvement. Qualifications: Minimum of 3 years of experience in a managerial role within the restaurant industry, preferably in Italian cuisine. Proven track record of successfully managing restaurant operations, achieving financial targets, and delivering exceptional customer service. Strong leadership skills with the ability to motivate, coach, and develop team members. Excellent communication and interpersonal abilities, with a customer-centric approach. Detail-oriented with strong organizational and problem-solving skills. Proficiency in restaurant management software and Microsoft Office Suite. Bachelor's degree in Hospitality Management or a related field is preferred. Benefits: Competitive salary commensurate with experience. Health insurance and retirement savings plans. Generous staff discounts on food and beverages. Opportunities for career advancement and professional development. How to Apply: If you are passionate about Italian cuisine and possess the skills and experience to excel in this role, we would love to hear from you!
Overview: We are seeking a skilled Restaurant Supervisor to oversee the daily operations of our dining establishment. The ideal candidate will have a passion for the culinary arts, exceptional leadership abilities, and a strong background in hospitality management. Responsibilities: - Manage all aspects of the restaurant - Supervise and lead the service staff team - Ensure high-quality customer service and guest satisfaction - Develop and implement strategies to meet revenue and profitability goals - Maintain inventory levels and control costs - Enforce health and safety regulations - Handle customer inquiries and concerns in a professional manner Experience: - Proven experience in restaurant management or a related field - Strong leadership skills with the ability to motivate and guide a team - Knowledge of food and beverage operations, including bartending and culinary practices - Excellent communication and interpersonal abilities - Experience in supervising staff and maintaining high standards of service - Hospitality or hotel management background is a plus - Culinary or foodservice certification is advantageous If you are a dynamic leader with a passion for the restaurant industry, we invite you to apply for this exciting opportunity. Job Type: Full-time Pay: £11.44 per hour Expected hours: 35 – 45 per week Schedule: Monday to Friday Weekend availability Supplemental pay types: Tips Experience: Supervising experience: 1 year (preferred) Hospitality: 1 year (preferred) Customer service: 1 year (preferred) Work Location: In person
About Us: Louche is a sophisticated and stylish venue located in the vibrant heart of Soho, London. Known for its chic ambiance, innovative cocktails, and exceptional service, Louche Bar offers a unique experience for guests seeking a memorable night out. We pride ourselves on delivering top-notch hospitality and creating a welcoming environment where patrons can enjoy themselves. Job Description: We are currently seeking a dynamic and experienced General Manager to lead our team at Louche. The ideal candidate will be a passionate and dedicated individual with a proven track record in bar management and hospitality operations. As the General Manager, you will oversee all aspects of the bar's daily operations, including staff management, customer service, inventory control, and financial management. You will be responsible for ensuring that the bar runs smoothly and efficiently while maintaining the highest standards of quality and service. Key Responsibilities: - Provide leadership and direction to the bar staff, fostering a positive and supportive work environment - Recruit, train, and supervise bar staff, ensuring that all team members are properly trained and motivated to deliver exceptional service - Develop and implement policies and procedures to ensure efficient and effective bar operations - Monitor inventory levels and manage stock replenishment to minimise waste and maximise profitability - Maintain high standards of cleanliness, hygiene, and safety throughout the bar area - Handle customer inquiries, complaints, and feedback in a professional and timely manner - Work closely with the management team to develop and implement marketing strategies to attract and retain customers - Prepare and analyse financial reports, budgets, and forecasts to track performance and identify areas for improvement - Ensure compliance with all relevant health and safety regulations and licensing requirements Qualifications: - Proven experience in bar management or a similar role, preferably in a high-volume and upscale establishment - Strong leadership and interpersonal skills, with the ability to motivate and inspire a team - Excellent communication and customer service skills - Solid understanding of bar operations, including inventory management, cost control, and staff scheduling - Knowledge of industry trends, best practices, and regulatory requirements - Ability to multitask and work well under pressure in a fast-paced environment - Proficiency in Microsoft Office and point-of-sale (POS) systems - Personal license If you are a passionate and experienced bar professional looking for an exciting opportunity to lead a dynamic team in a premier nightlife destination, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for the role.
We’re looking for a manger to take control and help build our community and philosophy. Job role includes: Placing orders, doing inventory checks, organising staff rotas, training staff etc. Must be a team player and a leader, the team should be happy to work for.
Pasta Remoli Ealing is a bustling Italian restaurant nestled in the heart of Ealing Broadway, London. We pride ourselves on serving authentic Italian cuisine crafted with fresh, high-quality ingredients. Our restaurant offers a warm and inviting atmosphere where guests can enjoy delicious food and exceptional service. Job Description: We are currently seeking a dedicated and experienced Assistant General Manager to support the overall operations of Pasta Remoli Ealing Broadway. The Assistant General Manager will work closely with the General Manager to ensure the smooth functioning of the restaurant and uphold our commitment to delivering an outstanding dining experience to our guests. Team Leadership and Development: Assist the General Manager in recruiting, training, and supervising restaurant staff. Provide guidance and support to team members to ensure high levels of performance and customer service. Foster a positive work environment that promotes teamwork, communication, and professionalism. Operational Oversight: Assist with the day-to-day management of restaurant operations, including staffing, scheduling, and inventory control. Ensure compliance with health and safety regulations and food hygiene standards. Address any operational issues or challenges promptly and effectively. Customer Satisfaction: Collaborate with the General Manager to maintain high standards of customer service and guest satisfaction. Interact with guests to gather feedback and address any concerns or inquiries in a courteous manner. Implement strategies to enhance the overall dining experience and exceed customer expectations. Financial Management: Assist in managing budgets, expenses, and financial reports to achieve revenue and profitability goals. Monitor sales trends and analyze performance metrics to identify areas for improvement. Implement cost-control measures to optimize operational efficiency while maintaining quality standards. Administrative Duties: Maintain accurate documentation and records related to staff, inventory, and operational procedures. Coordinate with suppliers and vendors to ensure timely delivery of goods and services. Qualifications and Requirements: Previous experience in a supervisory or management role within the hospitality industry. Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal abilities. Knowledge of restaurant management best practices and industry regulations. Flexibility to work evenings, weekends, and holidays as needed. Relevant qualifications in hospitality management or a related field preferred. Benefits: Competitive salary and performance-based incentives Opportunities for career growth and advancement Staff discounts on food and beverages Supportive and collaborative work environment If you are a motivated and experienced hospitality professional seeking a challenging role as an Assistant General Manager, we encourage you to apply for this position at Pasta Remoli Ealing Broadway. Join our team and play a key role in delivering exceptional dining experiences to our guests. Apply now with your resume and detailing your relevant experience and suitability for the role. We look forward to hearing from you!
About Us: Bright Courtyard Club London is a contemporary Chinese restaurant nestled in the iconic building at 43-45 Baker Street. Situated conveniently within walking distance from the popular Mayfair area and the vibrant Marylebone High Street, our establishment exudes sophistication, fashion, and discretion. Since our inception in autumn 2011, we have been dedicated to providing our guests with an unparalleled all-day grazing experience, specializing in authentic dim sum, modern Cantonese, and traditional Shanghai cuisine with a twist. Position Overview: We are seeking an experienced and dynamic Bar Manager to join our team at Bright Courtyard Club London. The ideal candidate will be passionate about mixology, possess strong leadership skills, and exhibit exceptional customer service. This role offers the opportunity to oversee the operations of our vibrant bar, curate an innovative cocktail menu, and deliver memorable experiences to our discerning clientele. Responsibilities: Manage the day-to-day operations of the bar, including inventory management, staff scheduling, and quality control. Create and maintain a diverse and innovative cocktail menu that complements our restaurant's cuisine and ambiance. Train, mentor, and motivate bar staff to deliver exceptional service and uphold brand standards. Ensure compliance with health and safety regulations and alcohol licensing laws. Collaborate with the management team to develop promotional activities and special events to drive revenue and enhance guest engagement. Foster a positive and inclusive work environment that encourages teamwork, creativity, and professional growth. Qualifications: Proven experience as a Bar Manager or similar role in a high-volume, upscale restaurant or bar. Extensive knowledge of spirits, wines, and cocktails, with a passion for mixology and creativity in beverage creation. Strong leadership skills, with the ability to inspire and motivate a team to achieve excellence. Excellent communication and interpersonal abilities, with a focus on delivering exceptional customer service. Proficiency in inventory management and cost control
Gerry’s Club is an iconic and prestigious members club nestled in the heart of Soho. With a rich history and a reputation in the industry, we are seeking an experienced and dynamic General Manager to lead our team and elevate the member experience to new heights. Our General Manager will be expected to work alongside the active ownership team to achieve the below roles: Leadership and Team Management: Recruit, train, and supervise bar staff, ensuring a high level of professionalism and customer service. Foster a positive work environment, encouraging teamwork and motivation among the staff. Conduct regular staff meetings and training sessions to maintain high standards. Operational Management: Oversee day-to-day operations, ensuring smooth and efficient running of the bar. Monitor inventory levels, order supplies, and manage stock control to prevent shortages or wastage. Customer Service: Ensure a high standard of customer service is maintained, addressing customer concerns promptly and effectively. Create a welcoming atmosphere, encouraging repeat business and positive word-of-mouth. Compliance and Licensing: Ensure the bar operates in compliance with all relevant laws, regulations, and licensing requirements. Implement health and safety protocols to create a safe environment for customers and staff. Entertainment and Events: Help to organise and coordinate events, live music, and entertainment. Communication: Maintain open and effective communication with the bar owners, staff and suppliers. Progression: An achievable bonus structure can be discussed. There is also the option of development within the owner’s wider ownership pool within the hospitality.
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Are you a seasoned leader with a flair for hospitality and a passion for delivering exceptional dining experiences? The Bobo Social is seeking a dynamic Restaurant Manager to oversee operations at our new opening in Ealing Broadway. As the Restaurant Manager, you will play a pivotal role in ensuring the seamless execution of service, maintaining the highest standards of hospitality, and upholding standards and maintaining systems. Key Responsibilities Lead and motivate a team of front-of-house staff to deliver impeccable service and exceed guest expectations. Oversee day-to-day operations, including reservations, seating arrangements, and customer interactions, to ensure a smooth and memorable dining experience. Collaborate with the culinary team to ensure synergy between the kitchen and front-of-house operations, facilitating efficient communication and problem-solving. Uphold quality standards in food and beverage service, ensuring adherence to hygiene and safety regulations at all times. Manage inventory, ordering, and stock control to optimise resource utilisation and minimise wastage. Cultivate a culture of excellence and professionalism among the team, providing training, coaching, and feedback to enhance performance and customer satisfaction. Handle guest feedback and complaints effectively, striving to resolve issues promptly and maintain positive relationships. Contribute to the development of promotional initiatives and special events to drive revenue and enhance the guest experience. Requirements Proven experience as a Restaurant Manager or similar role. Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team. Excellent communication and organisational abilities, with a keen eye for detail. A passion for hospitality and a commitment to delivering outstanding service. Knowledge of food and beverage trends, industry standards, and best practices. Flexibility to work evenings, weekends, and holidays as required. Benefits Competitive salary package. 28 day holiday allowance and employee benefits. Opportunities for career advancement and personal development.
RESTAURANT MANAGER Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We would like you to be fun, pay attention to detail and solve problems with a smile! We are seeking an experienced and dedicated Restaurant Manager to lead our restaurant operations. The ideal candidate will be responsible for overseeing all aspects of the restaurant, ensuring exceptional customer service, efficient staff management, financial performance, and compliance with health and safety regulations. The Restaurant Manager will play a crucial role in the restaurant's success by creating a positive dining experience for our guests and maintaining the highest standards of quality and service. Key Responsibilities: · Recruit, train, and supervise restaurant staff. · Create and manage work schedules, shift assignments, and performance evaluations. · Ensure exceptional customer service and address customer complaints or concerns. · Monitor customer feedback and make improvements based on it. · Control costs, including food and labour costs, to maximize profitability. · Oversee inventory management, including ordering and stocking supplies. · Monitor food quality and maintain inventory levels. · Ensure that the restaurant complies with health and safety regulations. · Supervise daily operations, including kitchen and dining areas. · Maintain cleanliness and hygiene standards. · Monitor supplier performance and evaluate product quality. · Ensure the restaurant has the necessary licenses and permits. · Foster a positive work environment and motivate staff. · Resolve internal disputes and promote teamwork. Your benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Choose between full-time or part-time positions, all with the security of permanent contracts. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you. · Competitive salary. · Mainly Monday- Friday. · Quarterly bonus scheme · Great working hours: 08:00-16:00
Join our team at Figo, a renowned dining establishment committed to delivering exceptional culinary experiences and impeccable service. Located in the heart of Stratford, we specialize in italian cuisine. As we continue to uphold our reputation for excellence and expand our operations, we are seeking a talented and dedicated Restaurant Manager to lead our team to continued success. Position Overview: As the Restaurant Manager, you will play a pivotal role in overseeing the daily operations of our restaurant, ensuring the highest standards of service, hospitality, and guest satisfaction. You will lead by example, inspire your team, and uphold our commitment to delivering memorable dining experiences. Key Responsibilities: Manage all aspects of restaurant operations, including staffing, training, scheduling, and performance management. Maintain a strong presence on the floor, engaging with guests and ensuring their needs are met promptly and courteously. Lead and motivate the front-of-house team, fostering a culture of teamwork, professionalism, and excellence. Monitor and enforce compliance with company policies, procedures, and health and safety regulations. Optimize operational efficiency, including inventory management, cost control, and maintenance of equipment and facilities. Develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience. Handle guest inquiries, feedback, and complaints in a timely and effective manner, striving to exceed expectations and resolve issues with diplomacy and tact. Collaborate with the culinary team to maintain high standards of food quality, presentation, and consistency. Qualifications: Minimum of 3 years of experience in a managerial role within the restaurant industry. Proven track record of success in managing restaurant operations, achieving financial targets, and delivering exceptional customer service. Strong leadership skills with the ability to inspire and motivate a diverse team. Excellent communication and interpersonal abilities, with a customer-centric approach. Detail-oriented with strong organizational and problem-solving skills. Proficiency in restaurant management software and Microsoft Office Suite.
Brew’s is a new coffee shop and bar located on Camden High Street and is in partnership with Camden Open Air Gallery. COAG is a platform champion budding artists, musicians, creatives, and entrepreneurs, crafting a dynamic and singular hub which focuses on propelling the careers of what we foresee as the next wave of high street innovators whilst shining a spotlight back on Camden. We want to make Camden epicentre for the next generation of creatives and out of the box thinkers to home their skills and launch their careers. At the heart of this is a focus on Community, A coffee shop can be the cornerstone of a community where you run into people, where you can come and relax and that’s what BREW’S is here to do for Camden high street. Job Overview: As the Coffee Residency Manager, you will oversee the daily operations from making the coffee through to the marketing and tik Tok pages. This role requires a dynamic leader who can manage coffee service excellence while integrating smoothly with gallery events and exhibitions. You will ensure operational efficiency, exceptional customer service, and align coffee operations with our artistic and cultural events. Key Responsibilities: Operations and Coffee Management: Manage daily operations ensuring integration with gallery activities. Supervise all aspects of coffee preparation and service, ensuring compliance with health standards. Develop and maintain systems for inventory and supply chain management. Staff Management: Coordinate staff scheduling, training, and manage all HR related activities. Build a team culture that supports BREW’s ethos and customer service standards. Financial Management: Oversee financial transactions and maintain accurate records. Prepare financial reports and analyses for internal use and compliance. Marketing and Customer Engagement: Develop and execute marketing strategies that complement the gallery’s themes and attract a diverse clientele. Engage customers through educational events like coffee tastings and workshops. Quality Control: Uphold BREW’s standards of coffee quality and customer service. Implement continuous improvement practices for product and service offerings. Supplier and Community Relations: Maintain robust relationships with suppliers, emphasizing sustainable and ethical sourcing. Work with local community groups to enhance the gallery’s community integration. Requirements: Proven experience in coffee shop management or similar roles. Strong leadership skills and the ability to manage teams effectively. Excellent organisational and multitasking abilities. A passion for coffee, with extensive knowledge of coffee brewing techniques. Experience in event management or working in a culturally vibrant environment is a plus. Financial literacy, with experience in budgeting and financial management. Excellent communication skills, both verbal and written. If you don't have all the above, but think you are still a good fit for the job please still apply! What We Offer: The opportunity to work in a unique, young, and diverse team in a dynamic environment where coffee, music, fashion and art intersect. A competitive salary and comprehensive benefits package. Opportunities for professional growth and development within the coffee and art sectors.
Job Description: We are seeking a skilled and dedicated Kitchen Assistant / Cook to join our team. As a vital member of our kitchen staff, you will assist in food preparation, cooking, and maintaining a clean and organised kitchen environment. Your role will contribute to ensuring that our customers receive high-quality meals served promptly and in accordance with food safety standards. Responsibilities: - Food Preparation: Assist in preparing ingredients and mise en place for various dishes according to recipes. - Cooking: Follow cooking methods and procedures to prepare and serve meals, while maintaining consistency and quality. - Kitchen Organisation: Maintain cleanliness and organisation in the kitchen area, including washing dishes, sanitising surfaces, and storing ingredients properly to prevent cross-contamination. - Inventory Management: Assist in monitoring and replenishing food supplies, ensuring that stock levels are adequate for daily operations while minimizing waste. - Food Safety Compliance: Adhere to food safety and hygiene regulations at all times, including proper handling and storage of raw ingredients, cooking foods to safe temperatures (logging), and maintaining cleanliness standards. - Collaboration: Work closely with other kitchen staff members to ensure smooth operation during busy periods, communicating effectively and assisting each other as needed. - Quality Control: Assist in inspecting food products for freshness and quality, and report any issues or discrepancies to the kitchen manager. - Adherence to Procedures: Follow standard operating procedures and recipes provided by management to ensure consistency in food preparation and presentation. Requirements: - Previous experience working in a kitchen environment preferred. - Understanding of food safety and hygiene practices. - Ability to follow instructions and work effectively as part of a team. - Strong communication skills and the ability to work in a fast-paced environment. - Willingness to learn and develop culinary skills under the guidance of experienced kitchen staff.Flexibility to work various shifts, including evenings, weekends, and holidays. Join our culinary team and contribute to creating delicious meals that delight our customers. If you have a passion for cooking and a desire to learn, we want to hear from you. Apply now to become our Kitchen Assistant / Cook!
- Overview: - We are seeking a highly motivated and experienced Restaurant General Manager to oversee the operations of our tropical themed restaurant located in Lewisham. As the Restaurant General Manager, you will be responsible for ensuring the smooth functioning of all aspects of the restaurant, including customer service, staff management, financial performance, and overall guest satisfaction. Responsibilities: - 1. Operational Management: - - Oversee day-to-day operations, ensuring efficient and effective service delivery. - - Maintain high standards of food quality, presentation, and cleanliness. - - Monitor inventory levels and ensure proper stock management. - - Implement and enforce health and safety regulations. 2. Staff Management: - - Recruit, train, and supervise restaurant staff, ensuring they deliver exceptional customer service. - - Schedule and manage staff shifts to ensure adequate coverage. - - Provide ongoing coaching and performance feedback to enhance team performance. - - Foster a positive work environment that promotes teamwork and employee growth. 3. C B Customer Service: - - Ensure guests receive outstanding service and resolve any customer complaints or issues. - - Monitor customer feedback and implement improvements to enhance the dining experience. - - Maintain a welcoming and friendly atmosphere for all guests. 4. Financial Performance: - - Monitor and control restaurant expenses to meet budgetary guidelines. - - Analyse financial reports and implement strategies to maximise profitability. - - Conduct regular inventory audits and manage cost control measures. - - Collaborate with the management team to develop sales and marketing initiatives. - Requirements: - - Proven experience as a Restaurant General Manager or in a similar role. - - Strong leadership and management skills, with the ability to motivate and inspire a team. - - Excellent communication and interpersonal skills. - - In-depth knowledge of restaurant operations, including food and beverage service. - - Ability to handle high-pressure situations and make sound decisions. - - Familiarity with financial management and budgeting. - - Knowledge of health and safety regulations. - - Flexibility to work evenings, weekends, and holidays as required. - - We offer a competitive salary of £38,000 per year, along with opportunities for growth and development within our organisation. - If you are a dedicated and passionate individual with a strong background in restaurant management, we invite you to apply for the position of Restaurant General Manager at our restaurant in Lewisham.
We're currently seeking a Store Manager for our brand new store opening in Hampstead Heath! Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: - Greeting customers into the store as if they are family - Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere - Lead by example by setting standards within your store - Motivate your team to value the quality of our products by upselling to achieve store targets - Ensure store compliance with health and safety regulations - Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer - Create business strategies to attract new customers, expand store traffic, and enhance profitability - Responsible for the recruitment and development of the team - Train and induct new members of the team - Being a keyholder of the store, making the daily operations run smooth - Monitor inventory levels and order new items - Being the point of call for employee relation queries and issues for your store - Undertake store administration duties such as managing store budgets, updating financial records, and monitoring all controllable costs including payroll What we’re looking for: - Outgoing - love speaking to people - Friendly - to greet our hungry customers - Smiley and bubbly - give a warm welcome - Proactive and energetic - there’s always something to do! - Share our values - be proud to be part of our team - Team player - pitch in on all jobs, at all levels - Organized - making sure the store is running smoothly - Show initiative - completing tasks without prompting - Problem-solving - creating solutions before they become issues - Approachable - for our customers, and your team - Lead by example - be an asset to your team and other stores too - Resilient - react and embed change - Good communicator - manage and engage with all team members What you will get: - £12 allowance per day when on shift to spend on food and drink - Up to 50% off on store products - Refer a friend incentive scheme - Seasonal social events - Regular competition incentives - Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! - Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! - Employee Assistance Programme - our 24/7 counselling support provider
Exciting opportunity! Nine Rooftop Restaurant- Pan Asian Located on the rooftop of Raddison Red Hotel. We are looking for an ambitious, dedicated and service-oriented Head Chef to join the team at Nine Rooftop Restaurant. Working within a diverse, inclusive, and supportive environment, you will be part of a team which will pride with our values of Personality, Passion, Respect, Working Together and Creativity. Key Information Address: North Greenwich Head Chef duties and responsibilities Design menus that enhance customers’ culinary experience while keeping up high quality standard. Submit cost proposals for menu items, monitor budgeted food cost. Control food delivery product quality and stock take. Provide feedback regarding the food quality, stock of large bulk purchases. Ensure that all food preparation is in accordance with regulatory guidelines. Design standardized food presentation guidelines for each dish. Monitor inventory levels of commonly used items. Look for ways to reduce spoilage of infrequently used items. Hire, train, and manage staff about proper kitchen sanitization methods. Requirements and skills Proven experience as Head Chef in a similar property size or direct Head Chef assistant in larger operation. Exceptional proven ability of kitchen management Ability in dividing responsibilities and monitoring progress Outstanding communication and leadership skills Up to date with culinary trends and optimized kitchen processes Good understanding of useful computer programs (MS Office, restaurant management software, POS) Credentials in health and safety training – Supervisor Food Safety certificate required. To provide a high standard of food production in the interests of our customers To ensure the kitchen is managed efficiently and professionally To make food purchases within the agreed budget and to maximise gross profit, which will include the effective management of staff levels and payroll costs To order, store and manage all food items and ensure compliance with current legislation. – To develop staff in achieving consistently high standards of food production and cleanliness in the workplace and to encourage a continual improvement process
About us Join our exciting new venture in Chelsea - a unique and intimate 8-seater Sushi Bar. We're dedicated to offering an authentic sushi experience, complemented by a selection of fine sake and whiskey. We Are Looking For We're seeking enthusiastic individuals with a passion for sushi and Japanese culture to join our front of house team. The ideal candidates will have experience in high-end dining settings and an appreciation for the intricacies of sushi and Japanese beverages. Responsibilities: Leadership & Team Management: Direct and oversee all restaurant operations, ensuring the team delivers exceptional service. Foster a collaborative environment and provide training and development opportunities. Customer Service Excellence: Ensure customer satisfaction by maintaining high standards of service and addressing any issues promptly and professionally. Operational Management: Responsible for scheduling, inventory control, ordering supplies, and ensuring compliance with health and safety regulations. Financial Management: Manage the budget, control costs, and drive revenue and profitability. Quality Control: Uphold the quality and standards of our food and service, including regular menu reviews and adjustments in collaboration with the chef. - Provide excellent customer service and ensure guest satisfaction - Take orders and serve drinks to customers in a timely manner - Prepare and serve a variety of alcoholic and non-alcoholic beverages - Maintain cleanliness and organization - Monitor and manage inventory levels of beverages and supplies - Adhere to all food safety and sanitation guidelines - Collaborate with kitchen staff to ensure smooth operation Skills: - Strong interpersonal and communication skills to interact with guests - Basic math skills for calculating bills - Upselling skills to promote specials, cocktails, or premium drinks - Time management skills to prioritize tasks and handle multiple orders simultaneously - Culinary knowledge to recommend food pairings or suggest menu items - Hospitality mindset to create a welcoming atmosphere for guests - Knowledge of food safety regulations and practices - Ability to work in a fast-paced environment while maintaining attention to detail Requirements: - Japanese Language Speaking preferrable -Knowledge of sushi, sake, and whiskey is highly valued. -Experience in a high-end dining environment is preferred. - Previous experience in a bar or restaurant setting - Ability to stand for long periods of time - Flexibility to work evenings, weekends, and holidays as needed Join our team who are passionate about providing exceptional service in a vibrant atmosphere. We offer competitive pay rates, opportunities for career growth, and a supportive work environment. If you have the skills and enthusiasm for creating memorable experiences for our guests, we want to hear from you! Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on business needs.
We’re looking for a Full-Time Team Leader to help support our management team on the weekly production and packing of our healthy plant-based meal kits. The role would suit someone looking to move into their first senior/management role or seeking a change in career within a fast-growing healthy plant-based food company. Since we launched in 2020 we’ve served up over 1 million meals, been featured on BBC 1’s Dragons’ Den and we’re now one of the biggest and highest rated meal kit companies in the UK. We’ve seen significant growth in the last year and are now looking for hungry and ambitious people to join us at this exciting time in our journey. YOUR ROLE We’re looking for a highly talented Team Leader to supervise our weekly packing/depositing operations as we look to grow rapidly in 2024. You’ll be helping out in the kitchen with our depositing team, over in our warehouse with the packers & also assisting the Managers/Supervisors in running the day to day operations of the business. PAY £13 per hour HOURS 40 hours being: Wednesday | 8am-6pm Thursday | 8am -6pm Friday | 8am -6pm Saturday | 730am-1230pm Sunday | 10am – 4pm OR 4 day working week Mon-Thurs 12pm-10pm (You will be required during training/when business needs to work daytime hours) Responsibilities will include: Supervising team members (in particular depositors and packers) to ensure high quality standards and production schedules are met Onboarding and training new team members to ensure they understand our company ethos and philosophy, and that the correct packing procedures and specifications are followed Assisting with stock ordering and inventory management Working closely with other team members on a range of tasks relating to the production of our weekly meal kits as and when required e.g. picking, packing, depositing, sealing, boxing, stock control Overall supervision of the team/operations when the Production Manager / Supervisors are busy or away Ensuring staff comply with health and safety regulations and follow sanitation practices ABOUT YOU We’re looking for someone with a positive, can-do attitude who can help solve problems and drive our team and business forward. You should have some experience managing teams and ideally have some experience in a kitchen, production or warehouse environment, but most of all we are looking for someone with a great mindset and attitude who is keen to learn and grow within an exciting business. PERKS Free Lunch everyday. Our fantastic & friendly chefs cook up a storm everyday to make sure our entire team is well fed. Free food! Save money on your weekly shop. Whenever we have meal kits leftover we offer them out to our staff. You’ll have the option to try any ones you please at home and we’ll value your honest feedback on them. Free staff nights out. Christmas parties. Friday Pub drinks. Bowling. Climbing/Bouldering… We like to go out as a team and reward our employees for their hard work. We’re always open to ideas for team outings. Employee of the Month – Every month you have the chance to win a great prize for your hard work or partake in rewarding one of our lovely team for their own excellence. Career Progression – We’re a new, emerging, fast growing company in the food industry. There will be plenty of opportunities for those who are interested in progressing with us on our exciting journey!
Are you passionate about leading a team in a vibrant and unique dining establishment? Do you thrive in a hands-on role where you can make a real impact on both operations and customer experience? Hot n Juicy Shrimp LDN is seeking a dedicated and experienced General Manager to join our independent business and uphold and enhance our high standards. About Us: Hot n Juicy Shrimp LDN is not your typical seafood joint. We pride ourselves on being an independent establishment, offering a one-of-a-kind dining experience that sets us apart from chain restaurants. Our commitment to quality, flavor, and exceptional service has earned us a loyal customer base and a reputation for excellence in the London dining scene. The Role: As our General Manager, you will play a pivotal role in the day-to-day operations of Hot n Juicy Shrimp LDN. This is a hands-on position that requires a versatile individual capable of overseeing all aspects of our establishment, from administrative duties to working the floor. You will be responsible for maintaining and improving standards across the board, ensuring that both the kitchen and front-of-house operations run smoothly and efficiently. Key Responsibilities: - Overseeing daily operations, including staff management, customer service, and inventory control. - Managing administrative tasks such as scheduling, payroll, and P&L analysis. - Providing hands-on support to staff during busy periods, leading by example to uphold our high service standards. - Implementing and enforcing health and safety protocols to ensure a safe and clean environment for both customers and staff. - Conducting training sessions to develop the skills and knowledge of our team members. - Collaborating with the kitchen team to maintain food quality and consistency. - Monitoring customer feedback and making improvements based on suggestions and reviews. Requirements: - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Strong leadership skills with the ability to motivate and inspire a team. - Excellent communication and interpersonal skills. - Hands-on approach with a willingness to pitch in wherever needed. - Knowledge of P&L management and basic accounting principles. - Familiarity with health and safety regulations. - Flexibility to work evenings, weekends, and holidays as needed. What We Offer: - Competitive salary commensurate with experience. - Opportunities for career advancement within our growing organisation. - A dynamic and collaborative work environment where your input is valued. - Discounts on delicious seafood dishes! If you're ready to take on a challenging yet rewarding role as the General Manager of Hot n Juicy Shrimp LDN, we want to hear from you! Hot n Juicy Shrimp LDN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Advert: Bar Supervisor in London Position: Bar Supervisor Location: London, UK Company: Giacco’s Salary: Competitive, based on experience Job Type: Full-time Job Description: We are seeking a dynamic and experienced Bar Supervisor to join our team at Giacco’s in the vibrant city of London. The ideal candidate will have a passion for delivering exceptional customer service, strong leadership skills, and a keen eye for detail. As a Bar Supervisor, you will be responsible for overseeing the day-to-day operations of the bar, ensuring quality control of beverages, maintaining inventory levels, and upholding high standards of cleanliness and hygiene. Responsibilities: Supervise and coordinate the activities of bar Train new employees on bar procedures and customer service standards Ensure compliance with health and safety regulations Monitor inventory levels and place orders as needed Handle customer inquiries and resolve any issues in a professional manner Create and maintain a positive working environment for the team Requirements: Previous experience in a supervisory role within the hospitality industry Strong communication and interpersonal skills Knowledge of beverage trends and mixology techniques Ability to work in a fast-paced environment and handle pressure effectively Flexibility to work evenings, weekends, and holidays as needed
The job duties and responsibilities includes: · develops and implements policies and procedures to deal effectively with customer requirements and complaints; · co-ordinates and controls the work of those within customer services departments; · discusses customer responses with other managers with a view to improving the product or service provided; · plans and co-ordinates the operations of help and advisory services to provide support for customers and users. Distributing duties to the rest of the team and checking on progress, including Checking of jobs, filing etc. Assigning new customers to Customer Service Representatives Reviewing of customer complaints and working with the Quality team to outline preventative action and ensure rolled out, identifying trends and action plans for reduction. Support for the rest of the team Attend production meetings, Management meetings, customer specific meetings Support Site Lead via reporting and day to day site activities Working closely with all other departments to ensure smooth and efficient running of the site Present at site audits where required As a Customer Service manager, the skills required are: · Ability to understand processes of dry-cleaning business quickly and effectively and strong competencies in dry cleaning business. · Excellent understanding of customer service management procedures in the relevant industry. · Proficient knowledge of inventory and inventory controls. · Outstanding communication skills, both written and verbal. · Outstanding leadership, organizational, multitasking, and problem-solving skills. · Available to work extended hours. · Proficiency with customer service management and policies · Excellent problem-solving skills and leadership qualities · Ability to deliver effective feedback, both written and verbal · Strong and disciplined leadership. To be able to demonstrate execution of rapid change-management programmes with high levels of people “complication and challenge.
Assistant Store Manager - Covent Garden We are on a search to find a new Assistant Store Manager. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever growing company who has now expanded worldwide! If you enjoy interacting with people, and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: - Greeting customers into the store as if they are family - Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere - Lead by example by setting standards within your store - Motivate your team to value the quality of our products by upselling to achieve store targets - Ensure store compliance with health and safety regulations - Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer - Create business strategies to attract new customers, expand store traffic, and enhance profitability - Responsible for the recruitment and development of the team - Train and induct new members of the team - Being a keyholder of the store, making the daily operations run smooth - Monitor inventory levels and order new items - Being the point of call for employee relation queries and issues for your store - Undertake store administration duties such as managing store budgets, updating financial records and monitoring all controllable costs including payroll What we’re looking for: - Outgoing - love speaking to people - Friendly - to greet our hungry customers - Smiley and bubbly - give a warm welcome - Proactive and energetic - there’s always something to do! - Share our values - be proud to be part of our team - Team player - pitch in on all jobs, at all levels - Organised - making sure the store is running smoothly - Show initiative - completing tasks without prompting - Problem-solving - creating solutions before they become issues - Approachable - for our customers, and your team - Lead by example - be an asset to your team and other stores too - Resilient - react and embed change - Good communicator - manage and engage with all team members What you will get: - £12 allowance per day when on shift to spend on food and drink - Up to 50% off on store products - Refer a friend incentive scheme - Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! - Seasonal social events - Regular competition incentives - Pension scheme - Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! - Employee Assistance Programme - our 24/7 counselling support provider