Hot N Juicy Shrimp LDN

Line Cook About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we're passionate about delivering bold flavours, high-quality food and an unforgettable dining experience. We're looking for an experienced and reliable Line Cook to join our kitchen team. This is more than just a cooking position. As one of our senior chefs, you'll play a key role in maintaining kitchen standards and, in the absence of the Kitchen Manager, act as the second-in-command, helping lead the team and ensuring service runs smoothly. The Role As a Line Cook, you'll be responsible for preparing and cooking food to company standards while maintaining speed, consistency and presentation during busy services. You'll support the Kitchen Manager with day-to-day operations, supervise junior kitchen staff when required and ensure all food safety and hygiene procedures are followed. Key Responsibilities Kitchen Operations • Prepare and cook menu items to company recipes and specifications., • Maintain speed, consistency and quality during service., • Ensure all dishes leave the kitchen to the highest standard., • Complete daily prep and mise en place., • Minimise food waste through correct portioning and stock rotation. Leadership • Support and guide junior kitchen staff., • Assist with training new team members., • Ensure kitchen standards are maintained throughout each shift., • Act as the senior member of the kitchen team when the Kitchen Manager is absent., • Help coordinate service and communicate effectively with Front of House. Kitchen Management Support • Assist with stock counts and inventory management., • Notify management when stock levels are running low., • Receive and organise deliveries., • Support ordering where required., • Ensure all opening and closing procedures are completed correctly. Food Safety & Compliance • Maintain excellent food hygiene and HACCP standards., • Ensure kitchen cleaning schedules are completed., • Follow all company health and safety procedures., • Maintain a clean and organised workstation at all times. What We're Looking For We're looking for someone who: • Has previous experience working as a Line Cook or Chef de Partie in a busy kitchen., • Can work confidently under pressure., • Has excellent organisation and communication skills., • Can lead a team when required., • Has strong knowledge of food safety and hygiene., • Is reliable, hardworking and takes pride in producing consistently excellent food. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required., • Weekend working is essential., • The successful candidate will be expected to work most weekends due to the nature of the business., • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance. What We Offer • Competitive pay., • Staff meals whilst on shift., • Employee discount., • Career progression opportunities., • Ongoing training and development., • The opportunity to grow within one of London's fastest-growing independent restaurant brands.

Bar Supervisor About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we're passionate about delivering outstanding food, exceptional drinks and unforgettable guest experiences. We're looking for an experienced Bar Supervisor to lead our bar operation, ensuring every drink is served to the highest standard while supporting the smooth running of the restaurant. This is a hands-on leadership role for someone who thrives in a fast-paced environment, leads by example and takes pride in maintaining a well-organised, profitable bar. The Role As Bar Supervisor, you will oversee the day-to-day running of the bar, ensuring excellent service, efficient operations and consistent drink quality. You'll supervise the bar team, maintain stock levels, place supplier orders and ensure all licensing and health & safety standards are met. You'll work closely with management to maximise beverage sales, minimise waste and deliver a memorable experience for every guest. Key Responsibilities Bar Operations • Lead the daily operation of the bar during service., • Prepare and serve alcoholic and non-alcoholic beverages to company standards., • Ensure drinks are presented consistently and efficiently., • Maintain a clean, organised and fully stocked bar at all times., • Ensure opening and closing procedures are completed correctly. Leadership • Supervise and support the bar team throughout each shift., • Train new team members on drinks, service standards and company procedures., • Motivate the team to deliver exceptional customer service., • Assist with staff scheduling and daily task delegation when required. Stock & Administration • Monitor stock levels and place weekly supplier orders., • Carry out regular stock counts and investigate variances., • Minimise waste through effective stock rotation and portion control., • Receive, check and organise deliveries., • Maintain accurate stock records., • Complete end-of-day reports and any bar-related administration as required. Compliance • Ensure all licensing laws are followed., • Maintain excellent food hygiene and health & safety standards., • Verify age identification where required., • Ensure all equipment is cleaned and maintained correctly. What We're Looking For We're looking for someone who: • Has previous supervisory experience in a busy bar or restaurant., • Has strong cocktail, wine, beer and spirits knowledge., • Has experience placing stock orders and managing inventory., • Is organised with excellent attention to detail., • Can lead a team confidently under pressure., • Has excellent communication and customer service skills., • Is flexible and reliable. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required., • Weekend working is essential., • The successful candidate will be expected to work most weekends due to the nature of the business., • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance. What We Offer • Competitive salary., • Staff meals whilst on shift., • Employee discount., • Career progression opportunities., • Ongoing training and development., • The opportunity to join one of London's fastest-growing independent restaurant brands.

Guest Experience Manager Location: Hot N Juicy Shrimp LDN, West Dulwich Reports To: Operations Manager Employment Type: Full Time Working Pattern: Afternoon and Evening Shifts including Weekends About the Role Guest Experience Manager About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we believe our guests should leave with more than just a great meal—they should leave having enjoyed an unforgettable experience that keeps them coming back and recommending us to others. We're looking for an experienced, confident and passionate Guest Experience Manager to lead our Front of House team and drive exceptional hospitality standards across the restaurant. This is a hands-on leadership role for someone who thrives in a busy environment, leads by example, and understands that outstanding guest experiences are created through attention to detail, consistency and genuine hospitality. The Role As Guest Experience Manager, you will be responsible for the day-to-day management of our Front of House operation, ensuring every guest receives warm, efficient and memorable service. You'll inspire and develop your team, resolve guest concerns with confidence, maintain high operational standards, and ensure the restaurant consistently delivers the Hot N Juicy experience. Alongside service leadership, you'll also oversee key administrative and operational duties that keep the restaurant running efficiently. Key Responsibilities Guest Experience • Deliver exceptional customer service at every touchpoint., • Create memorable guest experiences that encourage repeat visits., • Build relationships with regular guests and recognise returning customers., • Handle complaints professionally and resolve issues quickly., • Monitor guest feedback and implement improvements., • Ensure restaurant presentation and cleanliness remain exceptional throughout service. Leadership • Lead, motivate and develop the Front of House team., • Conduct pre-service briefings and communicate daily priorities., • Coach staff to deliver consistently high hospitality standards., • Monitor staff performance and provide ongoing feedback., • Support recruitment, onboarding and training of new team members. Operations & Administration • Prepare and manage weekly staff rotas., • Respond to customer emails and booking enquiries., • Complete daily and weekly management reports., • Produce end-of-day (EOD) reports and analyse key performance figures., • Monitor labour costs and staffing levels., • Support stock ordering where required., • Ensure company procedures and service standards are consistently followed., • Work closely with the kitchen and management team to deliver seamless service. Compliance • Ensure all health & safety and food hygiene standards are maintained., • Complete daily operational checks., • Support opening and closing procedures., • Ensure licensing and company policies are adhered to. What We're Looking For We're looking for someone who: • Has previous experience managing a busy restaurant or hospitality venue., • Is passionate about customer service and hospitality., • Has excellent leadership and people management skills., • Remains calm under pressure in a fast-paced environment., • Is organised, proactive and solutions-focused., • Is confident using Microsoft Office, email and restaurant management systems., • Has excellent written and verbal communication skills., • Can confidently manage both operational and administrative responsibilities. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required., • Weekend working is essential., • The successful candidate will be expected to work most weekends due to the nature of the business., • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance. What We Offer • Competitive salary., • Staff meals whilst on shift., • Employee discount., • Career progression opportunities., • Ongoing training and development., • The opportunity to help shape one of London's fastest-growing independent restaurant brands.

Pay: Competitive hourly rate + service charge Shifts: Flexible, evenings & weekends We’re hiring confident Guest Experience Associates to deliver a high-energy, premium dining experience. This role is about guiding guests, making strong recommendations, upselling food and drinks, and ensuring guests feel looked after in our QR-led ordering environment. You will welcome and engage guests, guide them through the QR menu, recommend signature dishes and high-ticket items, upsell naturally, support smooth service flow, and maintain a clean, organised section. You’ll also be comfortable taking part in social media content such as short videos or photos during service when required. We’re looking for confident, friendly, well-presented team players who enjoy engaging with guests and aren’t afraid to upsell. Hospitality experience is a plus but not essential — attitude matters most. Join a fast-growing brand with great team culture, strong management, and real opportunities to grow.

Guest Experience Manager Location: Hot N Juicy Shrimp LDN, West Dulwich Reports To: Operations Manager Employment Type: Full Time Working Pattern: Afternoon and Evening Shifts including Weekends About the Role At Hot N Juicy Shrimp LDN, we believe our guests should leave with more than just a great meal. They should leave having had an experience they want to talk about and return to again and again. We are seeking an experienced and passionate Guest Experience Manager to lead our Front of House operation and champion exceptional hospitality standards throughout the restaurant. This is a hands-on leadership role for someone who understands that guest experience goes beyond service and is about creating memorable moments, anticipating needs and building genuine relationships with guests. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required, • Weekend working is essential, • The successful candidate will be expected to work most weekends due to the nature of the business, • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance Essential Experience Applicants must have: • Previous experience within hospitality management, • Strong guest experience or customer experience background, • Experience leading and developing Front of House teams, • Experience dealing with guest complaints and service recovery, • Excellent communication and interpersonal skills, • A strong understanding of premium hospitality standards, • Confidence working in a fast paced restaurant environment Hospitality Experience Required We are looking for someone who truly understands hospitality. This means: • Greeting every guest warmly and creating a welcoming atmosphere, • Anticipating guest needs before they ask, • Understanding special occasions and making them memorable, • Building rapport with returning guests, • Creating a seamless dining journey from arrival to departure, • Leading by example and inspiring the team to deliver exceptional service every day Key Responsibilities Guest Experience • Lead the guest journey and ensure every guest receives outstanding service, • Handle guest concerns professionally and effectively, • Monitor guest feedback, reviews and implement improvements, • Create memorable experiences that encourage repeat visits, • Drive service standards across the restaurant Team Leadership • Lead, coach and motivate the Front of House team, • Conduct training and regular performance conversations, • Manage staff attendance, punctuality and standards, • Ensure company policies and procedures are followed, • Foster a positive and professional team culture Operational Responsibilities • Oversee daily Front of House operations, • Manage reservations and table management systems, • Work closely with kitchen and bar teams to ensure smooth service, • Ensure restaurant presentation standards are maintained at all times, • Support rota planning and labour management where required What Success Looks Like Success in this role means: • Guests consistently receive exceptional service, • Positive online reviews and guest feedback increase, • Strong staff morale and low turnover, • Smooth and efficient service periods, • High standards are maintained every day, • Guests leave saying, "That was an experience, not just a meal." Why Join Us Hot N Juicy Shrimp LDN is entering an exciting new chapter, focusing on elevated, adult-centred dining experiences, memorable hospitality and continued growth. This is an opportunity to help shape the future of our guest experience and become a key part of our leadership team. If you are passionate about hospitality and believe every guest deserves an unforgettable experience, we would love to hear from you.