Whether you are new to sales or have experience, our client based in Dartford is open to applicants with all different ranges of sales experience. This entry-level sales role will allow you to work with some of the biggest and most recognisable brands in the UK while raising brand awareness and revenue on their behalf. As mentioned before, no experience is needed for this career as they pride themselves on their career support and coaching. **What will you be doing?** • You will be representing some of the UK's biggest brands through residential campaigns • You will be on boarding new supporters to a number of campaigns • Working within a growing friendly team • Always learning and up skilling. • Most importantly, having fun :) **What we offer:** • Full customer service training & sales coaching • Continuous opportunities for career progression • Weekly pay • Free international travel • Lively & enjoyable environment • Regular social nights with the team This role offers you the chance to earn much more than the minimum wage by being sub-contracted on their uncapped earnings structure meaning there truly is no limit to what you can earn in this role. If this sounds like it could be the perfect role for you then our client would love to hear from you. This is an entry level position with no experience required. Please note, we are limited on roles and looking to fill them immediately, so early applicants are given priority.
We are looking for enthusiastic, team focussed people who take pride in their job and enjoy working with like minded people. All team members are trained in all tasks within the kitchen. Training is provided. There is a great training programme and excellent progression path and opportunities. if this sounds like it is for you, please get in touch
Reporting To: simon Sinclair Location: RemoteWorking Hours:- Morning (9:00 AM - 1 PM): Reporting directly to Tony Flanagan, providing legal support for various business needs to support other legal activities not directly associated with the case - Lunch Break (12PM - 1PM)- Afternoon (2 PM - 6:00 PM): Working with Simon Sinclair, Head of Strategic Mitigation, to gather data and information for legal claims against regulatory bodies and financial authorities. This will be hunter gatherer role looking and collecting all document per case and highlighting the evidence Key Responsibilities:1. Morning Duties (9:00 AM - 1 PM): - Provide legal administrative support to Tony Flanagan. - Assist with general legal inquiries and document preparation. - Organize and maintain legal files and databases. - Perform legal research and summarize findings for ongoing business requirements. 2. Afternoon Duties (2 PM - 6:00 PM): - Collaborate with Simon Sinclair to collect, organize, and analyse data and documentation relevant to legal claims. - Conduct thorough research on regulatory bodies and financial authorities involved in the claims. - Assist in compiling evidence, creating legal documents, and preparing case files. - Ensure all gathered information is accurate, up-to-date, and systematically organized. - Participate in daily strategy meetings at 2 PM to discuss ongoing cases and gather directives for data collection. - Support the preparation of comprehensive court bundles, including evidence, legal statements, and relevant forms. - Maintain confidentiality and handle sensitive information with discretion.Qualifications:- A degree in Law or a related field is preferred but not mandatory.- Previous experience in a paralegal or legal administrative role is advantageous.- Strong research and analytical skills.- Excellent organizational abilities and attention to detail.- Proficient in using legal databases and research tools.- Effective communication skills, both written and verbal.- Ability to work independently and as part of a team.- High level of discretion and confidentiality. Benefits:- Competitive salary per annum.- Opportunity to work remotely, using advanced technologies to collaborate effectively.- Exposure to high-profile legal cases and strategic legal processes.- Professional development and learning opportunities within a supportive environment. Application Process:Interested candidates should submit their CV and a cover letter outlining their suitability for the role
Our teams are tight-knit, hard-working units. We insist on a positive, supporting and ambitious attitude from our staff. We believe this creates great working environments where people can thrive and our service excels. Our GMs are expected to maintain and drive this culture which allows our teams to thrive and perform at a very high but sustainable level. In this way, levels of excellence are achieved in our venues usually associated with restaurants of much higher price point, with a focus on delivering outstandingly friendly, attentive and competent service. Key to what we do at Le Bab is the vibe guests feel in our venues - a buzzing, welcoming atmosphere that is driven by the friendliest and most attentive service in London. Every interaction we have with them is an opportunity to have a positive impact on their experience - from the greeting every guest gets, to making sure they are never left waiting to get what they want. How guests feel they are treated is reflected by them back into the room and creates the good vibes that we are known for. Our restaurants are also designed to reflect our vibe and must be kept looking at their best to set the right tone. We encourage independence and provide extensive on the job training which allows driven and committed individuals to progress far in our company. There are also opportunities to participate in advanced apprenticeships schemes while working for Le Bab to provide structured managerial development. As General Manager you will be in charge of site operations. Final responsibility for smooth running of service, exceptional guest experience and management of FOH will fall to you, as well as events in some venues. In addition, simultaneously achieving target KPIs and improving customer satisfaction is a continuous demand. Administrative functions are supported by Head Office and include rota management, payroll, performance reporting and reservations management, A lot of responsibility will be expected of you, but with it the chance of autonomy and reward. Candidates should therefore have experience (2+ years) of leading FOH teams as GM or AGM. A few of your job responsibilities include but are not limited to: 1 Full accountable of your restaurant 2 Delegating responsibilities to your management team and ensure tasks are done 3 Leading busy shifts and maximising restaurant covers 4 Ensure daily briefings are conducted and record 5 Conducting and recording team trainings 6 Ensure training completion is up to date. From Atlas to any given training by upper management 7 Ensuring the cleaning and maintenance of the premises and equipment, and backing it up with compliance of daily checklists 8 Mentoring your management team 9 Carrying out yearly appraisals, setting SMART goals and following up every quarter 10 Ensure rotas are correct and approved on daily basis
Overview: · The Contracts Manager is a pivotal role within Insanity as it supports the broadcast and digital departments by reviewing and negotiating contracts for talent with TV networks, production companies, and brands. · Insanity values its in-house legal support, and as a part of the wider Business Affairs team, this role will enable the creative team to focus on their work without being overwhelmed by contracts. · The role will be supported by four other team members and with collaboration at the heart of our operations, this is a team that shares ideas and upskills together. · The role requires you to be adaptabile to different working styles, as colleagues may seek support through various communication methods (email, voice note, text, in person, or call/Zoom). · Aim to provide private practice-level quality in-house, offering pragmatic and flexible advice. · Please note this role will not lead to a training contract Key Responsibilities: · Providing Legal Advice: Offering day-to-day legal advice to all departments, including interpreting and applying laws, regulations, and internal policies relevant to the talent and entertainment industry. · Commercial Deal Structures: Advising on commercial deal structures, including negotiating techniques and strategies to secure favourable terms for the agency and its talent. · Supporting Company Projects: Assisting in various company projects, corporate transactions, and strategic initiatives, ensuring legal compliance and risk mitigation. · Drafting and Reviewing Agreements: Drafting, reviewing and negotiating a wide range of agreements, including talent contracts, brand deals, sponsorship agreements, partnership agreements, licensing deals, and more complex legal documents. · Developing Legal Precedents: Creating and updating legal precedents and templates to enhance departmental efficiency and ensure consistent legal standards across the company. · Legal Training: Assisting in developing and delivering legal training programs for staff across the company, helping non-legal colleagues understand key legal concepts and compliance requirements. · Document Management: Managing legal documentation, including maintaining, updating, and organising template agreements, clauses, and other key legal resources. · Process Improvement: Developing and implementing tools, systems, and processes to improve legal and operational efficiency, such as contract management systems, workflow automation, and compliance checklists. · Risk Management: Identify, assess, and mitigate legal risks associated with talent agreements, partnerships and commercial deals, ensuring that all contracts comply with applicable laws and regulations. · Cross-Departmental Collaboration: Work closely with other departments, such as finance, marketing and creative teams, to ensure legal considerations are integrated into decision-making processes. · Client Relations: Liaising with external stakeholders, such as brands, production companies, and legal representatives, to negotiate and finalise contracts on behalf of the agency’s talent. · Compliance Monitoring: Staying updated on changes in entertainment law and industry standards, ensuring that all contracts and business practices remain compliant. · Dispute Resolution: Provide support in managing disputes or legal issues that may arise from contractual relationships, working to resolve matters efficiently and in the best interests of the company. · Ad-Hoc Projects: Providing support on ad-hoc legal projects, initiatives, and issues as they arise, often requiring quick turnaround and flexibility. ESG Values: To Promote Environmental Sustainability: by advocating for environmentally responsible practices within the company; by identifying opportunities to reduce our carbon footprint and implementing sustainable initiatives. · To Support Social Responsibility Initiatives: o by contributing to corporate social responsibility (CSR) programs and initiatives; o by fostering diversity, equity, and inclusion within the workplace. · To Ensure Good Governance Practices: o by adhering to ethical business practices and promoting a culture of integrity; o by complying with relevant regulations and industry standards. · To Stay Informed on ESG Trends and Best Practices: o by staying up to date on emerging ESG regulations and best practices; o by sharing knowledge and insights with colleagues to promote continuous improvement in ESG practices. Qualifications & Skills: · 2+ years of contracts management experience (or similar) with a specific focus on drafting and negotiation within a law firm or legal department Strong organisational and time management skills Excellent attention to detail Desire and willingness to take ownership and control of tasks and projects Ability to work towards tight deadlines Strong analytical (strategic and creative) capabilities and judgment Ability to work effectively and collaboratively, think pragmatically and be solution‐oriented Exceptional written and verbal communication skills Business acumen and an understanding of Insanity’s business and the wider entertainment industry Ability to work well independently and contribute to the team Demonstrated ability to think clearly and quickly under pressure Personal Attributes: Diligent and dependable with a strong work ethic Resilient and able to thrive in a fast-paced, high-pressure environment. Dedicated to excellence and continuous improvement. Exceptional ethical standards and integrity. Positive attitude, with a proactive and flexible approach to work. Desire and willingness to take ownership and control of tasks and projects Professional with the ability to build trust and rapport with stakeholders Curiosity and willingness to tackle matters outside area of expertise Willingness to learn and adapt to different working styles Insanity is committed to fostering a workplace culture that values diversity, promotes equity and champions inclusion.
The role is to supporting team is to deliver impeccable service to our clients, you should love helping and delighting people and thrive in a fast-paced and changing environment, offering our clients exceptional service so they feel delighted from booking an appointment to leaving the Atelier with amazing service they booked. You will support a range of duties, from client experience to bookings and selling our products. Your role is split between a few main areas: working in the Front of House greeting and helping clients, remotely answering calls/ emails, accurately confirming client bookings in advance and supporting operatives with booking and column optimisation. You will ensure all clients receive a good experience from the beginning to the end of their journey, aiming to answer any questions about the Atelier and our services. We want someone to help and delight our clients across multiple channels (email, phone, and face-to-face). You will always present a confident and professional manner and strive to go over and above all with the overall goal of genuinely delighting our clients with an unrivalled service experience. You will need to be able to work independently whilst collaborating with the rest of our small team. We are on a mission to be the best salon in Dover then in the UK, and your role in this is essential. Necessary training will be provided to the right candidate. Responsibilities: Welcome clients warmly and professionally when arriving at the Atelier Understand the client journey and proactively take steps to ensure it is seamless for each client Provide personal advice to clients on products and services Upsell services and improve booking inefficiencies to maximise revenue Answer emails, calls and SMS messages promptly, politely and accurately Maintain communication between Atelier Support Team colleagues so professional service is maintained for each client Use our ticketing system within agreed SLAs Maintain booking administration, including client, payment and patch test details Confidently support clients in selecting the most suitable service and service provider for their beauty needs Use your full knowledge to assist clients by helping them find the perfect products and services for their hair needs Keep service providers informed of client arrivals and cancellations Observing and supporting health and safety measures Maintain a clean and organized Salon environment. Communicate with clients to address any concerns or issues that may arise. Implement and enforce company policies and procedures. About you: Aptitude for selling Attention to detail and high level of accuracy for bookings Succeed at a fast pace Quick thinking and calm under pressure Premium customer service A friendly and welcoming attitude Passionate about beauty and hair Hours of work: Based in Dover 8 hours shifts available 38-40 hours per week Additional benefits: Complimentary hair salon services Free monthly allocation of Josh Wood Colour products 30% discount on all retail partners 20% off for Friends & Family on salon services Paid commission on product sales Job Types: Full-time You must also have 2-3 years’ experience in the relevant industry and any qualification in the salon industry will be preferred. If you are a motivated individual with a passion for working with teams and delivering exceptional customer service, we would love to hear from you. Pay: £30,960.00-£38,700.00 per year Experience: Customer Service: 2 years (required) Work Location: In person
Exceptional Career Opportunities Available in Dartford! Are you seeking a role where you can represent esteemed brands, develop new skills and progress? Our client is currently offering exciting prospects for Sales Assistants to engage with customers and represent a range of reputable companies with the main objective of increasing their brand awareness and income. Whether it's supporting charitable causes, promoting eco-conscious energy solutions, savings on utility services, or showcasing premium food subscriptions, you'll play a pivotal role in diverse industries, shaping the customer experience. Your Responsibilities: • Providing Expert Consultation: Listen attentively to customer needs and offer solutions to build trust and satisfaction. • Engaging with Customers: Initiate meaningful conversations with potential customers, introducing them to the brand and what they offer. • Driving Sales: Identify and pursue sales opportunities and look to meet or exceed sales targets • Record-Keeping: Maintain meticulous records of sales activities and provide regular updates and feedback. • Collaborating with Team: Work harmoniously with fellow Sales Assistants to exchange ideas and offer mutual support. • Attending Briefings: Participate in daily meetings at our client's office to deepen your understanding of brand insights, product knowledge. What You'll Receive: • Travel Opportunities: Exceptional performance could lead to travel opportunities across the UK and beyond. • Comprehensive Training: Access comprehensive training sessions designed to equip you with essential skills and knowledge for success. • Career Development: Create a path towards advancement and professional growth based on your performance. • Rewards and Incentives: Enjoy enticing financial rewards and incentives for meeting targets. • Networking Opportunities: Cultivate meaningful connections within the industry, expanding your professional network. What You'll Need: • No Prior Experience Necessary: Dive into this role with confidence, knowing that comprehensive training awaits. • Welcoming Demeanour: Exude approachability, positivity, and a genuine desire to assist customers. • Tenacity and Drive: Demonstrate determination and a hunger for success in a competitive sales landscape. How to Apply: Excited about this opportunity? Share your CV and contact details today, and let's kick-start your journey into sales!
Do you hold a Level 3 Childcare, NVQ or equivalent Childcare qualification?..... Do you shine when being a part of children’s learning and development, making a difference by helping to create a fun and nurturing environment. If so, read on……. Want to join our team? We are looking for a driven and hard working Deputy Manager. This role will support and assist the Manager in overseeing the daily operations of a nursery, ensuring the provision of high-quality childcare services. Your role involves managing staff, maintaining a safe and nurturing environment for children, and liaising with parents and external stakeholders This will require an informed understanding of statutory requirements and best practice for childcare. It is important that we are compliant at all times; relevant action must be taken and resolved. Duties · To ensure a high standard of physical, emotional, social and intellectual care and development for children in the Nursery. · To give support to personnel within the Nursery and provide an excellent facilitator between management and staff. · Overall management responsibility for the Nursery in the absence of the Manager. · Assist the Manager in providing effective day to day management of the Nursery/Floor. · Assist the Manager in setting and implementing objectives for policy for the Nursery within the framework of the EYFS. · Assist the Manager in planning the training strategies for staff and apprentices. · To be responsible for the supervision of staff, identifying their learning needs and advise key-staff of these. · In conjunction with the Manager, to formulate, operate and evaluate a yearly programme of activities that is suitable to the age range of children. · To assist the Manager in promoting Equal Opportunities throughout the Nursery. · To work alongside the parents/carers of special needs children to achieve full integration within the Nursery and offer support and relevant developmental opportunities. · Liaise with and support parents/carers and other family members. · Liaise with the Local authority and other professionals associated with the Nursery. · Work alongside the Manager and staff team to ensure that the philosophy behind the Nursery is fulfilled. *Duties and responsibilities in this job description are not exhaustive or restrictive, changes and other duties relevant to this post may be added. Experience Minimum level 3 qualification in Children and Young People’s Workforce Early Years qualification. Minimum 3 years of post-qualified experience working in a Preschool/Nursery setting with 0-5 year olds and demonstrate at least the following: (a) Good working knowledge of the Early Years Foundation Stage and current Ofsted statutory guidance. (b) Awareness and understanding of the regulations relating to early years’ education. (c) Awareness of purposeful planning for children in childcare settings. · Experience working in a managerial/senior position. What we offer: · We want you to love working for us – refer a friend to work with us too and you’ll receive up to £300! · 28 days paid holiday (Inclusive of Bank Holidays and Christmas Closure). · Paid training x2 days per year, free accredited online training working with Noodle now and Personal Development fund of up to £300 per year · Termly staff performance reward scheme: Gym membership, Shopping vouchers, Spa Treatments, etc · Employee Assistance Programme providing free confidential help and advice from housing/land lord issues, debt management and bereavement. This service is also available to your partner and children who live with you. · Free Paediatric First Aid training through accredited provider · Annual staff bonding day and Christmas dinner funded by the nursery
We are looking for a special someone who is passionate about supporting people affected by dementia and making a difference to them. The memory café and meeting centre coordinator will have responsibility for developing, establishing and facilitating 3 additional memory cafes and 2 additional meeting centres in Herefordshire. Memory Cafés are a comfortable, social gathering that allow people experiencing memory loss and a loved one to connect, socialize, and build new support networks. They also provide an opportunity for people to enjoy activities, access information, advice and support. Beverages, cake, biscuits and fruit are provided at each café. A Meeting Centre is a local resource, operating out of ordinary community buildings, that offers on-going warm and friendly support to people with mild to moderate dementia and their families. At the heart of the Meeting Centre is a social club where people meet to have fun, talk to others and get help that focuses on what they need. Meeting Centres are based on sound research evidence of what helps people to cope well in adjusting to living with the symptoms and changes that dementia brings. The Co-ordinator will be responsible for ensuring the running and management of each monthly café and weekly meeting centre with the support of our existing team. The Co-ordinator also will be responsible for making each café and meeting centre as sustainable as possible following an existing model and ensuring community investment in them. The cafés and meeting centres deliver an element of maintenance cognitive stimulation therapy as part of its activities; so, a knowledge of MCST or a willingness to undertake training will be essential. Meeting Centre coordinator training will also be provided by the Association of Dementia Studies at the University of Worcester, as will mentoring by our existing Meeting Centre coordinators. This is a three-year project and as such you will need to be able manage your time effectively and efficiently. The project will be evaluated by the University of Worcester, Association of Dementia Studies so data collection and monitoring will play a part in this role. You will be office based, but the majority of the time it is expected that you will be working in the community, so access to your own transport is essential.
JOIN OUR FAMILY We may be brand new, but our hotel the ibis Styles Paignton is already building a reputation for it's exceptional service, stunning seaside location, and commitment to creating memorable experiences for our guests. At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service. A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year Training and Career progression opportunities Recommend a Friend Scheme Employee of the Month/ Year Gratuities and Service charges paid Discounts in supermarkets and days out To learn more about our full benefits package, to watch our employee benefits video. £12.37 per hour EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH £12.37 - £12.37 per hour A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Full job description Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. ESSENTIAL FUNCTIONS: General Operating Requirements: Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Communicates any variances to Company standards to the Store Manager. Ensures proper scheduling of Associates to meet business objectives. Ensures compliance with all State, Local and Federal regulations. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance of Ross personnel policies and procedures. Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Expense Control: Assists in the management of and continuous monitoring of actual expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do. Ensures all Associates understand and can execute emergency operating procedures. Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. Assists in the facilitation of monthly safety meetings. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the Company brand at all times. Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Merchandise Processing and In-Store Marketing Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: Assists with training Associates on Loss Prevention awareness and Store shortage goals. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Assists in leading the annual inventory process including preparation and execution of inventory guidelines. Monitors mark-out-of-stock policy to ensure proper administration. Ensures Public View Monitor (PVM) system is maintained properly. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Two or more years of Store or Assistant Store Manager experience in a retail environment. Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels. Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of Customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of all non-exempt Associates. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Category Manager with experience in leading various public sector procurement procedures, strong understanding of the Public Procurement Regulations 2015, commercial contracts and excellent IT skills with good knowledge of current category platforms, is required to join a well-established housing association. SALARY: £55,075 - £63,500 pro rata+ Generous Benefits (see below) LOCATION: Hybrid working - Mostly remote/working from home, with occasional attendance at the office in Ealing (W5) JOB TYPE: Full-Time, 12 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday - Friday JOB OVERVIEW We have a fantastic new job opportunity for a Category Manager with experience in leading various public sector procurement procedures, strong understanding of the Public Procurement Regulations 2015, commercial contracts and excellent IT skills with good knowledge of current category platforms. Working as the Category Manager, you will join the growing procurement team as they strengthen the group’s procurement function. Within this role, you will be supporting several transformation projects. As the Category Manager you will support the Head of Category / Procurement Business Partner in implementing category strategies, oversee contract implementations and develop and maintain supplier and customer relationships. DUTIES Your duties as a Category Manager will include: Supporting the Head of Category / Procurement Business Partner in implementing category strategies. Additionally, you will take ownership of various sub-categories, leading end-to-end tender projects, managing framework agreements, and handling other relevant projects Work closely with Head of Procurement Operations to enable a smooth transition to the new procurement regulations and contract management system Oversee contract implementations, attend review meetings with internal stakeholders to ensure supplier performance meets agreed SLA’s, and provide solutions to contract-related issues Develop and maintain supplier and customer relationships according to the agreed strategy for a specific category or sub-category, following best practice contract management models Effectively coordinate Category Management activities to achieve team objectives, including monitoring tasks within the ECM portal in D365 and P2P Support the management and reporting on supplier performance, taking corrective actions where necessary Identification of Continuous Improvement opportunities within the Category and Contract Management Collaborate with the wider organisation and colleagues to ensure a consistent and compliant approach to procurement and contract management CANDIDATE REQUIREMENTS Degree qualified (or equivalent) with a desire to undertake a CIPS qualification Experienced in leading various public procurement procedures coupled with a strong understanding of the Public Procurement Regulations 2015 and forthcoming Procurement Act 2024 Experience in working on procurement transformation Good understanding of commercial contracts and terms and conditions Excellent communication skills (written & verbal) with the ability to influence stakeholders Experience of pre and post commercial administration of contracts and managing supplier performance The ability to manage projects (qualification in Project Management is desirable, not essential) Excellent IT Skills - good working knowledge of current category platforms as well as MS Office applications BENEFITS 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service Up to 8% contributory pension Flexible working Investment in your learning and development The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY JOB REF: AWDO-C12570