It helpdesk jobs in London - Page 2Create job alerts

Support users across the country with everyday IT tasks, answering questions and providing guidance as needed. Familiarity with helpdesk or ticketing systems. We are looking for a friendly, tech-savvy Systems Support and IT Administrator professional to help our team across the country.

Assist with the IT helpdesk ticket distribution amongst the IT team. Act as the system administrator for their Management Information System (currently SchoolBase with scope to change). Perform additional duties as assigned by the Head of IT.

An international company is seeking an Information Technology Tier I Support Specialist to provide helpdesk services and support for IT incidents. Located in Ruislip, the role involves maintaining IT infrastructure and assisting users with software issues. Competitive salary and benefits including 2

Previous experience in a helpdesk, service desk, or administration role. We’re seeking a highly organised and proactive Helpdesk Administrator or Service Desk Coordinator to join a dynamic, fast-paced IT Support Firm in the heart of London. Log and monitor helpdesk requests using the internal tick

Candidates with the relevant experience or job titles of: IT Assistant, IT Support, 1st Line Technical Support Advisor, 1st Line Technical Support Analyst, IT Technician, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, 1st Line Support Techni

A leading cloud-based consultancy in the UK is seeking a motivated individual to develop into an IT Consultant or Technical Architect. This position offers a chance to work with talented professionals while receiving robust support and training. The ideal candidate will have over a year of experienc

A construction company seeks a Senior Helpdesk Engineer to manage IT helpdesk operations ensuring high-quality support to internal users. This position offers a competitive salary with opportunities for professional growth and a supportive working environment. The role emphasizes advanced troublesho

A well-established MSP in Central London is seeking an experienced IT Service Desk / Helpdesk Analyst for a 2-month contract role. Ideal candidates should have proven helpdesk experience and manageable knowledge of a broad range of technical solutions.

The IT Support Technician will play a key role in triaging and resolving end user support requirements whilst working with senior IT team members to resolve when necessary. Asa memberof our small but dynamic service desk team, you willlearn tomonitorthe helpdesk, develop efficient processes, and ens

We are currently seeking a Helpdesk Administrator to join us on one of the UK’s most prestigious Ministry of Defence headquarters sites, supporting a complex, high‑profile operational environment. It is important to note this role works in a shift rota - meaning after training you will be requir

Prior experience in IT support for multinational corporations is preferred, with the ability to collaborate with global teams and understand regional compliance differences. We are seeking a dedicated IT Support Manager to provide IT helpdesk and operational support for our London office. Knowledgea

A leading technology and IT hardware brand in the UK is seeking a candidate for a role focused on installing, operating, and supporting approved software and hardware systems.The successful applicant should possess strong knowledge of computer systems, with a focus on Windows OS and networking proto

Experience in a helpdesk, IT support, or customer service tech role. Familiarity with remote desktop tools and helpdesk software. Now we need a Technical Helpdesk Support Agent to keep our customers running at full speed.

IT Help Desk Technician, New Client Requirement – London UK. Record events and problems and their resolution in the helpdesk ticketing system. Proven experience as a help desk technician or other customer support role.

If you’ve also worked in the following roles, we’d also like to hear from you: 2nd Line Support Engineer, Technical Support Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst,

If you’ve also worked in the following roles, we’d also like to hear from you: Service Desk Analyst, IT Support Analyst, Infrastructure Engineer, IT Helpdesk Analyst, IT Support Engineer, IT Technician, Technical Support Engineer, 2nd Line Support Engineer, 2nd Line IT Support Technician, Onsite

C# .NET Developer Contract Daily Rate: £600 - £650 (inside IR35 via umbrella) Contract Length: 6 months initially Location: Hybrid Working - 2/3 days onsite per week Our client, a leading organisation in the tech sector, is seeking a talented C# .NET Developer to join their dynamic team on a contract basis. If you are passionate about software development and are eager to tackle exciting challenges, we want to hear from you! Key Responsibilities: As a C# .NET Developer, you will: Understand business requirements and design applications that meet those needs. Engage in business data analysis to inform application design and development. programme in Visual C#.NET while utilising both Oracle and SQL Server databases. Conduct unit testing and ensure quality assurance (QA) for all developed applications. Implement solutions in production and disaster recovery environments, providing support to users. Prepare and maintain technical documentation related to your projects. In addition to new application development, your role will also encompass supporting existing C# and .NET applications. You will work closely with the IT department to provide general IT support and maintain the environments where applications are hosted. Additional Responsibilities: Define database objects required for various systems and interact with SQL and Oracle Database Administrators in both London and New York. Provide scripts for database inquiry languages (T-SQL for SQL Server and PL/SQL for Oracle) to enable data analysis based on business requirements. Support the setup of system distribution methods for Citrix and application servers for both web and Windows applications. Troubleshoot systems during failures and implement solutions, including code fixes and SQL scripting, while checking Windows Servers and databases. Follow the Development Team's Change Management Control procedures to secure proper approvals prior to production updates. Update versions of MS .NET Framework and MS Visual .NET platform as needed to ensure existing systems run smoothly in the production environment. Liaise with relevant support teams such as Technical Support, Network and Infrastructure, and Database Administrators when business users encounter system issues. Assess the impact of data processing loads on SQL and Oracle databases and propose alternative solutions when necessary. Actively assist in rolling out changes through coordination with the Release team and maintain a change history of applications. Communicate effectively with primary support Helpdesk staff in both London and New York to provide necessary system support. Be available for occasional out-of-office hours support during weekdays and weekends. If you are a proactive C# .NET Developer looking for a challenging opportunity to showcase your skills, please apply now with your CV and a brief cover letter detailing your relevant experience. Join us in shaping the future of technology! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

Coyle Personnel, one of the UK’s leading family-run staffing solutions providers, is currently seeking a Foot Mobile engineer to work for a mobile delivery service provider based in Central London. This is an exciting opportunity to work within a dynamic team, providing maintenance services across various sites in the area. Role Summary: As a Foot Mobile Engineer / Semi Static Engineer you will be responsible for performing PPM and reactive maintenance on HVAC assets, maintaining site compliance records, overseeing subcontractors, ensuring work is completed to required standards, and completing first-fix repairs. Main Responsibilities • Ensure that activities proceed in a safe manner compliant with Statutory Regulation, CDM, Good Practice, etc by compiling procedures, monitoring standards and maintaining records., • Participate in the on-call system as required., • PPM maintenance (SFG 20)., • Carry out daily inspections., • Carry out reactive repairs, • Provide assistance to the contract Supervisor / contract manager, • Oversee the Monitoring of the building M/E facilities, • Carrying out Planned Preventative Maintenance., • Other engineering and facilities tasks as requested by the customer through the helpdesk, • Basic fabric tasks. Required Qualifications and Experience • 5 Years experience in a similar field., • Extensive knowledge of the techniques of Building Services, Repairs and Maintenance., • Communication and IT skills., • Recognised City and Guilds Electrical qualifications. For more details or to apply, please call Liam Hargate fro Coyles

IT Support Engineer We are recruiting for an IT Support Engineer to join a growing IT team in a hands-on support role covering both 1st and 2nd Line duties. This IT Support Engineer position is ideal for someone currently working within a Service Desk or IT Support environment who wants a stable opportunity with clear day-to-day responsibility and the chance to develop further technical exposure. As an IT Support Engineer, you will play a key role in ensuring users receive responsive, high-quality technical support across the organisation. The Role – IT Support Engineer The IT Support Engineer will be responsible for providing a mix of 1st Line and 2nd Line support across desktop, Microsoft 365 and user account environments. Key responsibilities include: • Providing 1st and 2nd Line support via phone, remote tools and deskside, • Managing and resolving tickets within an SLA-driven ITSM system, • Supporting Windows 10/11 desktop environments, • Administering Active Directory / Entra ID (users, groups, permissions), • Supporting Microsoft 365 including Outlook, Teams, OneDrive and SharePoint, • Troubleshooting hardware, laptop builds and device deployments, • Assisting with onboarding and offboarding processes, • Escalating more complex technical issues when required, • Supporting meeting room AV systems and basic connectivity issues This IT Support Engineer role offers strong exposure across core Microsoft technologies while maintaining a user-facing, service-led focus. What We Are Looking For To be successful in this IT Support Engineer position, you should have: • Experience in a 1st Line or 2nd Line IT Support role, • Strong knowledge of Microsoft 365 and Active Directory, • Confident Windows desktop troubleshooting skills, • Experience working in a ticket-based environment, • A customer-focused and professional communication style, • A stable employment background and desire for long-term development Desirable Skills • Microsoft Intune / Endpoint Manager exposure, • Basic networking knowledge (DNS, DHCP, VPN), • ITIL awareness, • Experience within an MSP or fast-paced support environment This IT Support Engineer opportunity would suit candidates currently working as: IT Support Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Engineer, 1st Line Engineer, 2nd Line Support Engineer. If you are an IT Support Engineer looking for a role where you can make an impact and continue building your technical skills, we would be keen to speak with you. Keywords IT Support Engineer, 1st Line Support, 2nd Line Support, Service Desk, Helpdesk, IT Support Analyst, Microsoft 365, Active Directory, Entra ID, Windows 10, Windows 11, Intune, Endpoint Manager, ITIL, Desktop Support, Hardware Support, User Support, Ticketing System, SLA, Networking, VPN, DNS, DHCP

Location: Leman Street, London E1 8EYSummary:We’re looking for a proactive Senior Contracts Administrator to support the delivery of HVAC and mechanical service contracts. You’ll ensure works are completed on time, compliant, and to a high standard, while providing technical support to engineers and delivering excellent customer service.Responsibilities: Coordinate labour, materials, and equipment for planned and reactive works Support engineers with onsite technical issues and fault‑finding Support all other admin where needed Ensure PPM tasks meet SFG20 and HVAC standards Keep site logbooks, documentation, and asset registers updated Complete RAMS, reports, quotes, and task sheets on time Carry out site audits, toolbox talks, and remedial identification Liaise with clients, tenants, subcontractors, and the helpdesk Promote Health & Safety compliance across all activities Lead and support engineers and apprentices on site What We’re Looking For Strong organisational and communication skills HVAC/Air Conditioning technical background City & Guilds in A/C & HVAC; Mechanical Engineering diploma desirable Experience with F‑Gas and HVAC systems Basic IT literacy (Microsoft Office) Confident working with engineers and clients Minimum of 5 years' experience in contract administration within the building and construction industry. Proficient in contract management software and Microsoft Office Suite. Ability to work independently and manage multiple projects simultaneously. Strong analytical and problem-solving skills.Why Join Us? Varied role with technical and leadership responsibility Opportunity to influence contract performance and customer satisfaction Work within a supportive team with room to grow Competitive salary (dependent on experience) + overtime opportunities Travel expenses covered for foot-mobile engineers Continuous training and professional development 25 days annual leave + bank holidays (increasing with length of service) Pension scheme

Your new company We work with a diverse range of organisations across London to deliver exceptional facilities support. Our clients include public sector bodies, where you'll help maintain vital services for communities, and private sector businesses, ensuring smooth operations in fast-paced corporate environments. Whatever your preference, we have opportunities that suit your skills and allow you to make a real difference in well-managed, professional settings. Your new role Building Maintenance & Checks Conduct daily building walk-throughs to identify hazards or maintenance needs. Perform minor repairs (e.g., door handles, light bulbs, furniture adjustments). Support planned preventative maintenance (PPM) schedules. Report major faults to the Facilities Manager and log them in the system. Room & Event Setup Arrange furniture layouts for meetings, training sessions, and events. Test and set up AV/IT equipment before use. Ensure rooms are clean, stocked, and ready for use. Post & Deliveries Sort and distribute incoming mail and parcels. Prepare outgoing mail and liaise with couriers for collections. Maintain accurate delivery logs. Inventory & Supplies Monitor and replenish office consumables (stationery, kitchen supplies). Track stock levels and place timely orders. Maintain storerooms in an organised manner. Contractor Liaison Escort contractors on-site and ensure compliance with health and safety. Check permits to work and verify insurance documentation. Monitor contractor performance and report issues. Health & Safety Act as Fire Warden and assist during evacuations. Conduct weekly fire alarm tests and emergency lighting checks. Carry out water temperature checks for legionella control. Ensure first aid kits are stocked and accessible. Administrative Support Log and track helpdesk tickets to resolution. Update facilities management systems (e.g., CAFM). Assist with compliance documentation for audits (ISO, H&S). Customer Service Greet visitors and provide directions or assistance. Respond promptly to staff queries and escalate when needed. Maintain a professional and helpful demeanour at all times. Additional Duties Support office moves and desk relocations. Assist with sustainability initiatives (e.g., recycling programs). Participate in emergency drills and business continuity planning. What you'll need to succeed Experience: Previous experience in facilities, maintenance, or customer service is advantageous. Certifications (Desirable): First Aid at Work Fire Warden Training Health & Safety (e.g., IOSH Working Safely) Background Checks: May be required for roles in schools or with vulnerable groups What you'll get in return Job role in the heart of London London weighting salary Employee benefits Extensive training courses What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We are pleased to be working with an international medical device manufacturer to recruit for a Procurement/Buying Specialist. The role will commence on an initial 6 month basis with the potential for this to be extended. We are looking for candidates from the NHS or Medical industry with contract management, supplier relationship management and RFQ/RFP experience. This position is a remote role with some travel required for supplier meetings. Core hours Mon - Fri 08:30 - 17:00 Role overview: Provide cross-functional project management and sourcing support to commodity teams Support team in the development and execution of long-term sourcing strategies to optimise response time, risk and costs Negotiate, establish and monitor supplier agreements Contract management and data analysis Manage supplier relationships Oversee RFQ/RFP processes Leverage technology and purchase power Improve processes and systems to reduce costs Oversee and deliver projects Candidate requirements: NHS or Medical industry experience within a sourcing, procurement, supply chain role Contract management experience Supplier relationship management and supplier negotiation experience Strong data analysis skills Ability to manage projects Excellent cross function/team communication skills Knowledge of NHS Supply chain would be beneficial If you are interested in this role, please apply ASAP and we will be in touch to discuss further. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

This is an excellent opportunity for an organised and proactive Facilities Management Coordinator to join a busy Estates and Facilities Management team. The role is central to ensuring the smooth coordination of FM activities, supporting senior managers, and helping to maintain high‑quality services across the organisation. You will play a key part in managing departmental workflows, maintaining accurate documentation, and supporting improvements to FM processes and policies. The role involves close engagement with colleagues across FM and other internal departments, helping to document departmental functions, monitor activity, and ensure effective communication. You will also support the coordination of suppliers, contribute to compliance and audit readiness, and assist with the development of FM strategy and reporting. Key Responsibilities • Coordinate meetings, schedules, and administrative activity for the FM team, ensuring information is well‑organised and accessible., • Support financial processes, including invoice management, purchase orders, goods receipting, and credit card reconciliation., • Monitor helpdesk work orders and ensure tasks are directed and followed up appropriately., • Assist with HR‑related processes such as joiner and leaver notifications., • Contribute to supplier coordination, including tracking performance against service standards., • Maintain and update SharePoint and intranet pages, ensuring content is accurate and up to date., • Collate monthly FM reports, prepare presentations, and support the production of written materials for internal use., • Coordinate compliance and health & safety documentation to ensure the department remains audit ready., • Support FOI request coordination and liaise with information governance teams., • Assist with preparing documents for internal governance processes, including briefs, reports, and business cases., • Contribute to continuous improvement initiatives and support the development of FM procedures and practices. About You You will bring experience from a facilities or workplace management environment and be confident working with a wide range of stakeholders. Strong organisational skills, attention to detail, and the ability to manage multiple information streams are essential. You should be comfortable working under pressure, prioritising your workload, and using your initiative to keep tasks moving. You will also need strong IT literacy, particularly in Microsoft Office applications such as Excel, Word, Outlook, and SharePoint. Clear written communication skills are important, as you will be producing reports, minutes, and other documentation. An interest in how facilities management supports wider organisational goals would be an advantage, along with a proactive approach to improving processes and contributing to team development. How to Apply If you are a motivated, detail‑focused FM professional looking to take the next step in your career within a dynamic Estates environment, we would welcome your application. Apply now to be considered for the next stage of the recruitment process

Security Engineer Opportunity – Southwest Region Salary: Up to £38,000 + Overtime & Bonuses £55K Benefits: Company Van (Personal Use), 25 Days Holiday + Bank Holidays, Pension, Life Assurance, Flexible Working Are you a skilled Security Engineer with a passion for safeguarding high-profile sites and delivering top-tier service? Our client—a leading provider of integrated security solutions—is seeking a proactive and reliable engineer to join their team in the Southwest. This is a fantastic opportunity to work on large-scale, high-end systems across a diverse client base. Security Engineer Role Overview As a Security Engineer, you’ll be responsible for fault diagnostics, planned preventative maintenance (PPM), and reactive out-of-hours support. You’ll play a key role in maintaining the integrity and safety of critical infrastructure, requiring a high level of vetting due to the sensitive nature of the sites. Security Engineer Key Responsibilities • Respond to service calls and complete updates via the helpdesk system, • Deliver courteous, efficient, and professional service at all times, • Maintain the company vehicle in good working order, • Support colleagues and contribute to a collaborative team environment, • Participate in the call-out rota, weekends only 1 in 6 weeks £300 stand by, • Uphold company standards and management systems, • Assist the Service Manager with additional duties as required Skills & Attributes • Methodical problem solver with strong analytical skills, • Confident communicator with excellent documentation ability, • Organised, reliable, and self-motivated, • Willing to learn and share knowledge, • Strong customer service and telephone manner, • Team-oriented with a proactive mindset Technical Expertise Essential: • Intruder Alarms - Must be able to faultfind and trouble shoot, • Access Control with Site Mustering Desirable: • Galaxy Alarms, Cortech GUI, CEM Access Control, • Synergy, Video Matrix Systems, IP Networks, • RAID Recording, Gate & Barrier first-line repairs What’s in It for You Our client offers a comprehensive benefits package designed to support your well-being and career growth: • Salary up to £38,000 + Overtime + Bonuses £55K annual take home, • 25 days holiday plus bank holidays, • Company Van (with personal use), • Remote & Hybrid Working Options, • Flexible Hours Around Core Schedule, • Health & Wellbeing Programme, • Life Assurance (4x Annual Salary), • 5% Matched Pension Scheme, • Holiday Carry-Over (Up to 5 Days), • Reward & Recognition Programme, • Long Service Awards Ready to take the next step in your security engineering career? Apply today to join a forward-thinking team committed to excellence and innovation

cs2654AE3A{text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt} .cs(phone number removed)E{color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:bold;font-style:normal;} .csC8F6D76{color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;} .csAE72F01{text-align:left;margin:0pt 0pt 0pt 0pt;line-height:(phone number removed);list-style-type:disc;color:#(phone number removed);background-color:transparent;font-family:Arial;font-size:12pt;font-weight:normal;font-style:normal} .csDAAE5F7{color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;} .cs747BF1FB{color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:bold;font-style:italic;} .cs54A3CC1E{text-align:left;margin:0pt 0pt 8pt 0pt;line-height:(phone number removed);list-style-type:disc;color:#(phone number removed);background-color:transparent;font-family:Arial;font-size:11pt;font-weight:normal;font-style:normal} .cs5052C00E{text-align:left;margin:0pt 0pt 8pt 0pt;line-height:(phone number removed);list-style-type:disc;color:#(phone number removed);background-color:transparent;font-family:Arial;font-size:11pt;font-weight:bold;font-style:normal} Are you looking for a company that will encourage you to grow and improve? About the company A rapidly growing Managed Service Provider is seeking an experienced 1st/2nd line support engineer to join their IT team. The ideal candidate will have some experience within an MSP, they would be eager to learn and up-skill themselves via courses/ exams as well as be confident enough to take the initiative , Responsibilities 1-2 years of User Desktop Support experience - i.e. solid desktop support skills. This needs to be either with an MSP or a candidate which has had sole responsibility of the IT department of a small company i.e. full end to end administration experience. Core technology experience: Hands-on Windows desktop support building PCs and fixing operating system/driver/software issues. Microsoft Office - resolving customer issues on all versions. Server administration (e.g. Active Directory, group policy, logon problems including remote logon issues). Microsoft 365 Administration (Exchange, SharePoint, OneDrive) - e.g. mailbox limits, mailbox sharing, file and folder permissions. Smartphone email support (e.g. mailbox setup and synchronisation issues). A self-managing individual with attention to detail and documentation, aware of how to interact differently and prioritise depending on level of seniority of the end user. Fluent in spoken and written English - required for telephone helpdesk calls and customer correspondence. Essential Skills At least 1- 2 year exp in support role Previous exp in MSP AD/O365/M/S Benefits: Performance-related salary increases (biannual within first 2 years, annual thereafter) and annual bonus. Bi-annual performance review with management to focus career progression. Pension. Remuneration of all work expenses. Microsoft training plan - study material, study leave and exam costs provided. Bonus of £500 for every exam passed towards certification. Regular opportunities for overtime. Long service increases in holiday allocation - 1 day extra 1 holiday per 1 year of service. Other: Cycle to work scheme, Christmas & Summer Events + other social outings through the year. Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity

Senior Second Line IT Support Technician – macOS focused role Mainly home working| Up to £39,000 | Mainly remote with some London office presence Role Overview Seeking an experienced macOS focused Second Line IT Support Technician to join a busy Support Desk team. This is a customer-facing, technically hands-on role, primarily remote, supporting a diverse client base across Apple and Microsoft environments. The successful candidate will act as an escalation point from First Line Support, deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment. You will need solid experience providing macOS support on a busy Helpdesk. You will be working remotely but some office on-site support required too in London. This is as required but the role will mainly be working remotely. Key Responsibilities Provide second-line technical support via remote tools, email, and telephony Act as an escalation point for First Line Support, managing complex incidents end to end Troubleshoot and resolve hardware, software, and network issues Perform user on-boarding and off-boarding across multiple platforms Maintain accurate ticketing and technical documentation Work closely with Support Desk Manager and other team members Identify and contribute to process and service improvementsTechnical Environment Strong experience is expected in Apple-centric environments, alongside exposure to: macOS, iOS, Apple Business Manager Windows, Windows Server, Active Directory Microsoft 365, Azure Google Workspace / Google Cloud Cisco Meraki JAMF, Kandji, JumpCloud Synology Adobe Creative CloudCandidate Profile Proven experience in First-line and Second-Line IT Support, supporting Apple laptops and macOS focused environments Strong working knowledge of macOS and Windows Confident troubleshooting across desktop, server, and networking environments Excellent customer-facing and written and verbal communication skills Able to work independently and as part of a support team ITIL or similar service management experience desirable Degree in IT or related discipline preferred but not essentialWorking Model Primarily remote, with customer interaction via remote support tools Dedicated home office required Hybrid working anticipated, with occasional working in Central London officePackage Salary up to £38,000 per annum Pension (after 3 months) Private healthcare (after 6 months) Staff discounts Apple laptop provided Training and professional development opportunities Birthday leave Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity

Head of Infrastructure London National travel required Up to £90k Current hands on technical ability essential, Experience with high growth and acquisitions is highly desirable. Microsoft365, Azure, InTune, Hybrid Cloud Benefits: 25 days holiday plus bank Car allowance Annual bonus scheme I am recruiting for a Head of Infrastructure position that will require travel to London once or twice per week, as well as travelling nationally as needed. You will initially be required to travel more frequently for the first few months and once settled in role there will be an expectation of a minimum of 3 days in office or travelling per week. This role is diverse and will require up to date hands on technical experience as well as strategic leadership responsibilities. The company is expanding at pace, so any experience you have with mergers and acquisitions will be very useful. You will be accountable for Infrastructure, User support, Cyber Security standards, Cloud and On Prem hybrid environment, Disaster recovery, service delivery, Governance, Risk and Compliance. There will be an element of travel required each week, so a full UK driving license is required. You will travel as needed to various sites across the business. You will act as the primary technical authority and provide clear instruction to your reports as well as stakeholders, ensuring that standards are met and upheld throughout the business. They currently outsource a lot of helpdesk support to MSP partners. I am looking for current hands on infrastructure experience to muck in and do it yourself, if and when needed as well as leadership experience within a high growth and fast paced business. Technology stack: Hybrid environment Microsoft365 Microsoft InTune Azure Experience needed: Managing Hybrid Cloud and On Prem environments Management of third party vendors and MSPs. Networking Cyber Security Identity Access Management Onboarding and offboarding acquisitions. Oversight and optimisation of budgets Excellent stakeholder communication. Desirable Experience: Cyber Essentials Plus ISO27001 ITIL V4 Experience in Engineering or Service environments The roadmap includes: Implementation of ISO27001 standards Ensuring all entities meet Cyber Essentials Plus Continuous maintenance and improvement focus Stabilise, standardise and implement Infrastructure across the business Post Acquisition Integration, ensuring operational resilience at all times. This post requires a full UK driving license. This is an urgent vacancy, please apply quoting reference AR(phone number removed) in order to be considered. Infrastructure manager, Head of Infrastructure, IT manager, Microsoft365, M365, InTune, Entra ID, IAM, Identity access management, ITIL, Prince2, Service delivery Manager, Cyber Security, ISO27001, Cyber Essentials Plus, Networking, acquisition, Infrastructure manager, Head of Infrastructure, IT manager, Microsoft365, M365, InTune, Entra ID, IAM, Identity access management, ITIL, Prince2, Service delivery Manager, Cyber Security, ISO27001, Cyber Essentials Plus, Networking, acquisition, Infrastructure manager, Head of Infrastructure, IT manager, Microsoft365, M365, InTune, Entra ID, IAM, Identity access management, ITIL, Prince2, Service delivery Manager, Cyber Security, ISO27001, Cyber Essentials Plus, Networking, acquisition, Infrastructure manager, Head of Infrastructure, IT manager, Microsoft365, M365, InTune, Entra ID, IAM, Identity access management, ITIL, Prince2, Service delivery Manager, Cyber Security, ISO27001, Cyber Essentials Plus, Networking, acquisition, Infrastructure manager, Head of Infrastructure, IT manager, Microsoft365, M365, InTune, Entra ID, IAM, Identity access management, ITIL, Prince2, Service delivery Manager, Cyber Security, ISO27001, Cyber Essentials Plus, Networking, acquisition, Senior Infrastructure Manager, Senior Infrastructure Manager, Senior Infrastructure Manager, Senior Infrastructure Manager, Senior Infrastructure Manager If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

First Line Support Engineer / IT Service Desk Technician Join a forward-thinking managed services organisation as a 1st Line IT Support Engineer delivering IT support, troubleshooting and cloud computing solutions. This hybrid role offers exposure to Microsoft Azure, cybersecurity and digital transformation projects. If you’ve also worked in the following roles, we’d also like to hear from you: IT Helpdesk Analyst, 1st Line Support Engineer, First Line Support Technician, Technical Support Engineer, Application Support Analyst, Cloud Support Engineer, IT Support Technician, IT Technician, Service Desk Analyst, Technical Support Engineer, IT Helpdesk Analyst, IT Support Specialist. SALARY: £28,000 - £34,000 per annum DOE + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of London office (Faringdon / Chancery Lane EC1N) and 2 days from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday Fantastic Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer / IT Service Desk Technician to join a dynamic managed services environment supporting a diverse client base across corporate IT and cloud computing platforms. As a First Line Support Engineer / IT Service Desk Technician you will provide 1st line technical support, troubleshooting Windows and macOS systems, managing user accounts and contributing to cybersecurity best practice. You will work within ITIL-aligned service desk processes. The organisation is seeking a motivated First Line Support Engineer / IT Service Desk Technician who thrives in a fast-paced IT support setting, enjoys continuous learning and is keen to develop Microsoft Azure, Modern Desktop and Intune expertise. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the First Line Support Engineer / IT Service Desk Technician include: • 1st Line Support: Act as the initial point of contact for IT helpdesk queries, logging, categorising and prioritising incidents, • Technical Troubleshooting: Diagnose and resolve issues across desktops, laptops, mobile devices and operating systems including Windows and macOS, • User Account Administration: Manage password resets, account updates and multi-factor authentication via Active Directory and Azure AD, • Hardware and Software Setup: Install, configure and maintain hardware, applications and business systems, • Service Desk Documentation: Maintain accurate records within ticketing systems and contribute to knowledge base articles, • Customer Service Delivery: Provide clear, jargon-free communication and timely updates to end users, • Continuous Improvement: Identify recurring issues and support service improvement and process optimisation initiatives, • Professional Development: Engage in Microsoft certification training including Azure, Intune and Modern Desktop CANDIDATE REQUIREMENTS • Previous experience in IT support, IT helpdesk or technical support within a managed services or corporate IT environment, • Experience with troubleshooting Windows and macOS operating systems, • Familiarity with ITIL processes and service desk best practice, • Experience with Active Directory and Azure AD user administration, • Microsoft certifications such as AZ-900, MS-900 or SC-900, or willingness to achieve them, • Strong communication skills with the ability to explain technical concepts clearly, • Ability to prioritise workloads and manage incidents in a fast-paced environment, • A proactive approach with a passion for cloud technologies, cybersecurity and continuous learning BENEFITS • Learning and development opportunities including Microsoft certifications and internal and external training, • Career progression opportunities, • 21 days holiday increasing after 3 years of service plus public holidays and Birthday off, • Private healthcare after probation, • 40% off gym membership, • Great pension scheme from day one, • Cycle to work scheme, • Eyecare vouchers, • Central location, next to a famous food market, • A friendly, inclusive, sustainable work environment, • Regular social events (tech-infused minigolf and darts, pool, and more!), • Electric car scheme after 2 years of service, • Recruitment referral scheme APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14439 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

About the Role We are seeking a skilled and proactive Electrical Engineer to join a high-performing engineering team operating within a mission-critical environment. This hands-on role provides exposure to electrical, mechanical, and building systems, delivering both planned preventative maintenance (PPM) and reactive maintenance to ensure safe, efficient, and resilient operations. You will take ownership of maintenance activities while working closely with the Shift Leader to maintain system performance and protect the operational integrity of plant, equipment, and critical infrastructure. Key Responsibilities Maintenance & Operations Deliver PPM, reactive, and emergency maintenance across electrical and mechanical systems in line with contractual requirements. Monitor, maintain, and report on plant systems and Building Management Systems (BMS), escalating faults where necessary. Conduct routine inspections and scheduled maintenance to high engineering standards. Diagnose, repair, and maintain electrical and mechanical plant, controls, and associated equipment. Respond to Helpdesk requests and resolve reactive issues involving HVAC systems, pumps, valves, pipework, water tanks, and associated infrastructure. Proactively identify opportunities to improve preventative maintenance and maintain high site standards. Support incident management and fault response within secure, business-critical environments. Assist with the training and mentoring of colleagues on Standard Operating Procedures (SOPs) and Emergency Operating Procedures (EOPs). Maintain accurate maintenance records and support continuous improvement initiatives. Candidate Requirements Experience & Technical Expertise Proven experience as an Electrical Engineer within commercial, industrial, or mission-critical environments. Strong understanding of SFG20 PPM schedules (or equivalent). Excellent fault-finding and diagnostic skills. Hands-on experience with: Air Handling Units (AHUs) Building Management Systems (BMS) Air conditioning systems Heating, ventilation, and cold-water systems Water treatment systems UPS systems and emergency generators Experience working within multi-disciplinary engineering teams in complex facilities. Strong background in M&E operations within business-critical environments. Authorisations & Environment HV and LV Authorised Person (AP) status. Familiarity with fuel systems, HV generation, and control systems. Experience working within secure or critical environments. Ability to complete critical environment and scenario-based training. Desirable Qualifications 18th Edition Wiring Regulations Completed Electrical Apprenticeship IOSH Working Safely or Managing Safely L8 Water Hygiene Training Knowledge of Safe Systems of Work, including Permit to Work (PTW) and RAMS Skills & Attributes Strong planning, organisational, and problem-solving skills. Proactive, adaptable, and results-driven mindset. Confident communicator with strong teamwork and stakeholder engagement skills. Customer-focused with good commercial awareness. Ability to remain calm under pressure with excellent attention to detail. Competent in IT systems, technical reporting, and numerical analysis. Experience monitoring BMS systems and managing alarm escalation. Why Join? This role offers the opportunity to build a career within a highly technical, mission-critical environment, working on complex infrastructure that supports essential operations. You will benefit from ongoing professional development, further authorisation opportunities, and the chance to play a key role in maintaining the resilience and reliability of critical facilities.

About Our clients Integration designs, installs, and maintains integrated end-to-end surveillance control systems for some of the UK’s most demanding security environments. We excel in complex, critical, and regulated environments, where our customers require innovative, tailored solutions they can depend on. We succeed where our knowledge, experience and deep technical expertise is most valued to our customers, specifically public space and heritage buildings, transport, critical national infrastructure, finance, high security, and custodial markets. With high security systems experience, field proven products and expert support personnel in the UK & Ireland, they offers its clients turnkey solutions for comprehensive protection and peace of mind. Job Description This role will deal with daily fault requests, PPM duties and OOH’s reactive duties for large scale, high end integrated systems from a broad client base and to look after the daily tasks involved in keeping an important site safe and secure. The potential areas of work and the client demands in the London area will require the successful candidate to obtain a high level of vetting. The engineering role will require a great deal of flexibility, and you will need to demonstrate a ’can do’ attitude and be able to stay away when required. You will become a member of a team of engineers all who work remotely but all can offer guidance and support when required with their strong technical background. The position is ideal for someone looking for a varied, dynamic role often dealing with large scale systems incorporating new technologies within a demanding customer base. Successful candidate will be expected to work off patch and to spend time away from home. Key Responsibilities General Provide a reliable, courteous, efficient, and effective service. Always maintain a positive image of the company to the customer, through high standards of dress and customer communications. At the completion of each service visit close or update the helpdesk with the call status Ensure that any company vehicle provided is maintained in good working order. Maintain a high level of personal performance demonstrating a willingness to help colleagues. A flexible approach to working hours. Adhere to the company’s Management Systems. To undertake any other duties as required by the Service Manager in delivering a top-class service to the client.Field Based To provide day to day care, maintenance and repair of the complex Analogue and Digital CCTV Systems on a high security site in Central London. To provide day to day care, maintenance, and repair of the functional and managed control rooms. To provide day to day care, maintenance, and repair of the multi-site Access Control Systems. To be able to support and maintain Perimeter Detection Systems To complete a planned preventative maintenance regime. To assist and engage with deployment of planned OOH’s/Weekend works.Qualifications Sound knowledge of CCTV, IT and PID Systems on varying scales. Sound knowledge of Access Control systems with Site Mustering Sound knowledge of DVR & NVR systems. On site repair capability.What We Offer We offer a range of benefits that help make it a great place to work. Please note that benefits may vary depending on region and role. Remote & Hybrid Working Supported Flexible Working, Around Core Hours Health & Wellbeing Programme Life Assurance (4 x Annual Salary) 5% Matched Pension Scheme Carry Over Holidays (Up To 5) Reward & Recognition Programme Long Service Rewards Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds

PORCELANOSA, a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products, endeavors to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients. Through a dynamic company owned and independent distribution network, Porcelanosa was founded over 45 years ago in a small village by the Mediterranean Sea in Castellon, Spain. Since then, we have been providing architectural and design solutions to consumers and the A&D community with unparalleled innovation, quality, and service. Porcelanosa has experienced incredible growth over the years and today our global presence extends to over 140 countries through more than 400 company owned showrooms, distribution centres and an extensive network of independent distributors and retailers. Job role: First line support for hardware and software problems in a Windows environment, this will include on-site installation, support and remote support when based in the office. In this position, you will be performing Desktop and Network support for approximately 450 users across 23 locations in the UK. Daily tasks are as follows: •Desktop Support - via phone, email and face-to-face •Installation of company software - Wareflow, SAP, MS Office, Design software •Setup new users/new PCs •MS Windows Server Administration - Active Directory, DNS, DHCP •Backup administration •SAP administration, unlocking and requesting new accounts, logging calls on the Head Office helpdesk •Repair/replace hardware - PCs and peripherals, mobile phones, tablets, printers etc •Liaise with external third-party suppliers for CCTV, email system, Design software, as well as third party IT company •Liaise with internal departments for CRM, SAP, Wareflow, Design software •Telephony administration •Setup company mobiles/hand held devices, tablets •Administration of Network infrastructure, Firewalls and Internet connections. •First point of contact for antivirus, iPads, Video Conference system Personal Attributes -Ability to multitask and remain calm under pressure is essential •Flexibility and adaptability •Must be able to work on your own initiative - self-motivated, able to think outside the box and come up with solutions to problems quickly •Communication Skills - working within contacts in and outside of the organisation Working Pattern; • Part Time, • Monday to Friday, 30 hours (8am - 2pm / 9am to 3pm) with 1 hour break

Job Description The main purpose of the role is to optimise and improve their systems through software development, maintenance, and assistance. The role is part of a small team responsible for the effective and efficient operation of the business through the design, development and testing of a range of exciting projects. During these projects you will be exposed to a number of different systems and technologies, providing a great environment to expand your skills. This will be achieved through the following key areas: • Systems development and management • Helpdesk support • Project work Key Accountabilities • Develop and manage IT software solutions to facilitate the business operations and realise the business strategy. • Provide 3rd line support for problems arising from the use of our software solutions. • Be involved in the full project life cycle, including planning, analysis, design, development, testing, implementing and maintenance. • Lead various projects/ initiatives, both planned and ad-hoc, ensuring fit for purpose for UK and European territories • Take ownership of projects from conception to delivery and ongoing support, working closely with our Customers and the wider I.T. Team • Capable of both contribution to strategic discussions and more tactical, practical problem solving. • Effectively use data to inform decisions which improve business performance. • Collaborate with colleagues in the I.T. team to develop improved solutions. • Ensure code conforms to established standards; maintaining the integrity and security of company systems and data. • Create and maintain systems documentation and user training materials. • Assist in infrastructure projects and day to day running of the IT estate Experience & skills required • T-SQL for creation of complex queries and stored procedures • Worked in and understood a retail, wholesale or distributed company Beneficial Skill-set • Sybase SQL Anywhere database management • Use of REST APIs to interface with other systems • Knowledge of JSON queries. Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful

We are working with a powerhouse in the logistics and e-commerce world (with their London based HQ) and have a very exciting opportunity for someone to join them as a Data Analyst for the next 3+ months, with a great potential of something permanent being available for the right person. In this role you would be working very closely with the commercial team, focused on supporting the team with data analysis, reporting and performance insights, in particular looking at success factors, lead times, sales volumes etc. Your main focus will be around building and maintaining dashboards, analysis of sales performance and helping teams use data more effectively. Additionally, you'll be working across the wider commercial teams and providing Salesforce support, so it's a necessity that you have great communication skills as well as Salesforce (or similar CRM) knowledge. This is a project to help cleanse data and catch up, really we need someone that has some form of Data Analytics experience (2+ years) and in particular within a sales or revenue capacity. You'd be working a standard 9-5 day, Monday to Friday, and to start can work a 4 in/1 out hybrid split, and then after settling work 3/2. The offices you'd be working in are based in-between Marylebone and Fitzrovia, less than a 10 minute walk to Oxford Circus Station. As this is temporary, you'd be completing weekly timesheets and paid each Friday, working at an hourly rate of £18 per hour. What you'll be involved in: CRM & Data Support Work with the CRM Lead to ensure reporting aligns with Salesforce processes and data structures. Help maintain data quality and support improvements to CRM reporting. Assist in translating commercial reporting needs into system requirements. Support the Commercial team with Salesforce queries, creating training materials for FAQs.Data & Reporting Build and maintain dashboards and reports in Salesforce. Produce regular sales performance reports including pipeline, conversion and revenue metrics. Support the creation of reporting packs for monthly reviews and commercial meetings.Sales Performance Insights Analyse sales data to identify trends, opportunities and performance gaps. Support sales managers with insights on pipeline health, forecasting and productivity. Maintain KPI trackers and sales scorecards.What we're looking for Any form of early career exposure and experience within revenue operations would be ideal. Familiarity with and confidence using Salesforce or similar. Ability to interpret data and present insights clearly. Curious, detail-oriented and comfortable working in a fast-paced environment. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Think Specialist Recruitment are delighted to be working with a Global organisation based within Watford. This leading organisation have an exciting opportunity for a strong administrator to join their team. This position would suit someone who is used to working within a busy environment, someone who can handle a heavy workload, as well as someone who has strong administration skills. This position will be providing administrative support to a Sales team and Sales Director, building strong working relationships across numerous departments, and working well as part of a team. Salary - £30,000 - £35,000 This position will be office based for 4 days, working from home for 1 day PLEASE NOTE - This is a 12 month FTC Some of the duties will include: Providing administrative support to the sales and support team Gathering and preparing weekly and monthly sales reporting data Organising meetings and events Arranging flights and accommodation where necessary Coordinating diaries for the sales team Ordering samples Providing administrative support to the Sales Director Running reports for the Commercial Support Manager when required Communicating across departments internally, as well as externally with customers Assisting across the department with any support duties where required The suitable candidate: Previous experience within an admin support role Ideally experience within a sales environment Comfortable with Excel (basic test at interview) Previous experience of preparing reports High level of attention to detail Strong organisational skills Great communication skills on all levels Work well to set deadlines Great team player Available for a mat cover contract Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Contract Support – Up to £35,000 per annum Location: Finsbury Park, London Type: Permanent | Full-time | Office-based We are currently recruiting for a highly organised and proactive Contract Support to join a thriving and fast-growing contract based in Finsbury Park, London. This is a brilliant opportunity to become part of a welcoming, close-knit team within a well know FM Service Provider that genuinely values its employees and fosters a collaborative and supportive work culture Role Details: Working Hours: Monday to Friday, 08:00am – 17:00pm Location: Office-based, London Salary: Up to £35,000 per annum Contract Type: Permanent Team Culture: Friendly, inclusive, and team-focused Environment: Fast-paced and professional with opportunities for growthKey Responsibilities: Act as a first point of contact for Facilities Management enquiries via phone and email, ensuring a professional and responsive service. Manage and monitor the FM Helpdesk inbox, ensuring all reactive and planned maintenance requests are accurately logged, tracked, and closed. Schedule and coordinate reactive maintenance and helpdesk call-outs, allocating work to engineers in line with priorities and SLA requirements. Open, update and close jobs on CAFM systems, maintaining high levels of data accuracy and compliance. Raise, process, and track purchase orders, ensuring adherence to financial and contractual controls. Process and reconcile supplier invoices, matching against purchase orders and completed works, and resolving any discrepancies. Monitor and manage Work in Progress (WIP), chasing outstanding works, approvals and financial closures to support accurate cost reporting. Issue and close planned and reactive maintenance visits, ensuring works are financially and operationally completed. Support contract financial administration, including cost tracking, accruals and month-end reporting processes. Raise corrective maintenance tasks following PPM completion to ensure continuity of service delivery. Liaise daily with engineers, subcontractors, and management teams to progress works and resolve issues.Requirements: Experience in Facilities Management (FM) or a similar fast-paced operational environment Strong background in administration, finance processing, or procurement Confident in raising POs, managing quotes, and invoicing IT-literate with the ability to quickly learn and adapt to new systems Excellent organisational skills, attention to detail, and the ability to multitask Strong communication and problem-solving abilities A proactive, solutions-driven mindset What We Offer: Competitive salary up to £35,000 per annum Be part of a growing, long-term contract with genuine career development potential Supportive and friendly team environment with ongoing training Work with a reputable, family-owned business that truly values its people Interested? If you’re an experienced Contract Support looking to take the next step in your career with a stable, supportive company, we’d love to hear from you. Please send your CV to Claire Hutchins at CBW Staffing Solutions for more information or to apply. We look forward to hearing from you

Job Title: FM Helpdesk Administrator Location: Northfleet – college-based (on site) Hours: 40 hours per week Pay Rate: £19.14 per hour (Umbrella PAYE) Contract: Ongoing / long-term assignment About the Role We are seeking an experienced and proactive FM Helpdesk Administrator to support facilities management services within a live college environment in Northfleet. This role is critical to the effective delivery of both Planned Preventative Maintenance (PPM) and Reactive maintenance activities. You will act as the first point of contact for all facilities-related requests and play a key role in ensuring contractual and performance requirements are achieved. Key Responsibilities Operate and manage the FM Helpdesk on a day-to-day basis. Log, allocate, track and close all PPM and reactive maintenance requests in line with agreed procedures and service levels. Monitor helpdesk performance and ensure works are delivered within agreed response times. Maintain accurate system records to support reporting and audits. Liaise with site teams, subcontractors and college stakeholders to ensure effective service delivery. Support performance monitoring against contractual Key Performance Indicators (KPIs). Escalate issues and risks where required to ensure service compliance. Essential Experience and Skills Extensive experience in FM helpdesk operations, covering both PPM and reactive maintenance. Proven experience using MRI Evolution. A very good understanding of PFI arrangements and associated contractual obligations. Strong working knowledge of Key Performance Indicators (KPIs) within a PFI or similar contract environment. Strong organisational skills and the ability to manage a high volume of requests. Excellent communication and customer service skills. High attention to detail and strong IT literacy. Desirable Previous experience working within a college or education environment. Experience supporting contract performance and compliance reporting

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: * To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. * To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager * Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. * Act as the ''go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. * Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. * Activity planning and delivery to support BT colleague engagement * Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation * Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed * Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA * Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out * Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required * Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. * Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. * Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard * Always promote and maintain the core values of CBRE * Provide porterage and event set up support as and when required. * Monitor and report as needed on building occupancy and utilization * To provide any other administrative duties as required * To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building * To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. * To be proactively visible in all areas of the building * Deliver site inductions to new client colleagues and building users * To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner * Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: * Previous experience in a customer-facing role is essential. * Excellent communication and customer service skills with a high level of attention to detail. * Ability to seek out opportunities for continuous improvement and portray vision, values and passion. * Exceptional written and verbal communication skills * Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. * Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. * Flexible approach to work * Understands and appreciates the importance of using discretion at all times * Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future

Join Our Team as a Senior IT Engineer (Mac Specialist - FTC)! Are you a Mac expert ready to take ownership of a predominantly Apple environment in a fast-paced, creative industry? Our client in the entertainment space is looking for a Senior IT Engineer with strong macOS expertise to lead, optimise, and support their Apple-first ecosystem. Contract Type: Fixed Term Contract (4 Months, potential extension) Salary: £45,000 - £50,000 annually (FTE) Working Pattern: Full Time, Office Based Key Responsibilities: Apple & Mac Environment Leadership (Core Focus) Own and manage a Mac-first infrastructure, ensuring optimal performance across macOS devices. * Lead Apple device management using Jamf, including deployment, compliance, patching, and policy creation. * Provide expert-level troubleshooting across macOS and iOS environments. * Drive best practices for Apple lifecycle management, procurement, and security. * Act as the go-to escalation point for complex Mac-related technical challenges. Service Delivery & Support Manage IT operations, including helpdesk, endpoint management, and internal tools support. * Design seamless, frictionless support experiences using automation and proactive monitoring. * Ensure high uptime and performance for productivity platforms (Google Workspace, Slack, (url removed)). Infrastructure & Systems Management Oversee device management and identity platforms, with strong emphasis on Apple ecosystem integration. * Lead hardware and software lifecycle management across Mac and limited Windows endpoints. * Maintain operational excellence across AV/VC systems and ensure IT readiness for internal events.Required Experience: Extensive hands-on macOS administration experience in a business environment. * Advanced Jamf management experience (policy creation, device compliance, zero-touch deployment). * Strong troubleshooting across macOS, iOS, and Apple hardware. * Experience supporting creative or Apple-heavy user environments. * Proficient in administering Google Workspace. * Experience providing on-site, user-facing IT support. * Proven AV/meeting room support experience.Skills & Attributes: Confident Apple ecosystem specialist with deep technical expertise. * Excellent communication skills - able to translate technical issues for non-technical users. * Calm, service-focused approach under pressure. * Strong ownership mindset with proactive problem-solving ability. * Highly organised with excellent attention to detail. * Collaborative team player with leadership capability.Bonus Skills: Apple security best practices and compliance frameworks knowledge. * Experience integrating macOS with identity providers and MDM solutions. * Infrastructure design experience (network architecture, device policies). * Experience mentoring junior engineers in Mac administration. * Strong technical documentation skills.If you're a Mac-focused Senior IT Engineer who thrives in an Apple-driven environment and enjoys delivering exceptional end-user experiences, we'd love to hear from you! Why Join Us? ✨ Work in a creative, Apple-centric environment ✨ Take ownership of a modern Mac infrastructure ✨ Be part of an innovative entertainment organisation ✨ Make a real impact in a high-visibility role Ready to bring your Mac expertise to the forefront? Apply now and help us power extraordinary experiences! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

The Role As Helpdesk Coordinator, you will be the first point of contact for clients, tenants, and engineers, ensuring maintenance requests are logged, scheduled, and completed efficiently. Key Responsibilities • Handling incoming calls and emails from clients and residents, • Logging and raising jobs on the system, • Scheduling engineers and subcontractors, • Monitoring job progress and ensuring SLAs are met, • Liaising with suppliers and ordering materials, • Updating clients with progress reports, • General administrative support to the operations team What We’re Looking For • Previous experience in a helpdesk, scheduling, or property maintenance role preferred, • Excellent communication and organisational skills, • Ability to prioritise in a fast-paced environment, • Strong IT skills (Microsoft Office; experience with job management systems advantageous), • Professional and confident telephone manner If you are organised, customer-focused, and thrive in a busy environment, we’d love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) wishes you the best of luck in your job search. Nouvo Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

Building Services Engineer Location: Dartford, Kent (with travel throughout Southern England, primarily London and the Home Counties) Hours: 42.5 hours per week, Monday to Friday, 8:00 am – 5:00 pm Reporting to: Building Services Contract Manager Purpose of the Role The Building Services Engineer is responsible for delivering high-quality Planned Preventative Maintenance (PPM) and reactive repair services across client sites. The role ensures all works are completed safely, efficiently, and to the satisfaction of clients while maintaining compliance with statutory and company standards. Key Responsibilities Maintenance & Repairs Complete all planned and reactive maintenance tasks in line with schedules and service level agreements Diagnose faults and carry out effective repairs to building services systems Reporting & Documentation Produce clear, accurate reports, timesheets, and service documentation in a timely manner Identify defects, provide parts lists, and estimate repair timescales for the Building Services Contract Manager Emergency Response Attend reactive tasks and emergency callouts as directed by the helpdesk team Participate in the out-of-hours call-out rota as required Client & Professional Standards Maintain a professional image and approach at all times Build and maintain positive relationships with clients, colleagues, and subcontractors Health, Safety & Compliance Ensure a safe and healthy working environment in accordance with Health & Safety, Environmental Health, and COSHH regulations Comply with current legislation, industry standards, and company policies Accountabilities Adhere to company policies on Health & Safety, Environmental Management, and COSHH Maintain compliance with relevant legislation and company procedures Communicate effectively with supervisors, management, and specialist subcontractors to maintain service standards Report directly to the Building Services Contract Manager No direct line management or budgetary responsibility Skills & Requirements Technical & Professional Skills Strong background in mechanical building services maintenance Proven experience delivering PPM and reactive maintenance Proficient in fault finding and repair of control circuits Ability to work in accordance with statutory maintenance obligations Education & Qualifications Good basic education with strong written and spoken English and basic mathematical skills Recognised mechanical services qualification Health & Safety Sound understanding of Health & Safety regulations, environmental impacts, and risk assessments Experience working in compliance-led environments, including lone working procedures Communication & Teamwork Strong communication skills and ability to engage effectively at all levels Flexible, adaptable, and collaborative approach to teamwork Personal Attributes Resilient and effective under pressure Comfortable working at height Customer-focused with a commitment to delivering high levels of service Proactive, solution-oriented, and committed to continuous improvement Highly organised, self-motivated, and able to prioritise workloads to meet deadlines Takes ownership and responsibility for work delivery Additional Requirements Willingness to work overtime, including a minimum of two weekends per month Participation in an on-call rota Full, clean UK driving licence (essential) Desirable Experience & Skills Experience working with Building Management Systems (BMS) RAMS (Risk Assessment and Method Statement) training Ability and willingness to work outside core discipline when required IT literate, with experience using CAFM systems, Microsoft Office, and Project Membership of a relevant professional body This role offers a challenging and rewarding opportunity to work across multiple sites, delivering high standards of building services maintenance while developing professionally in a compliance-led environment.

Senior IT Support Engineer London (Office-Based) Monday–Friday, 9:30am–6:00pm A globally established media agency with 1,000+ employees across international offices is seeking a macOS focused Senior IT Support Engineer with Jamf, Okta and Google Workspace experience to join its London team. The company is recognised for award-winning campaigns delivered to major global brands. This is an excellent opportunity for an experienced macOS and Jamf IT support professional who thrives in a creative, fast-paced environment and wants to further develop their expertise within an Apple-centric infrastructure using Jamf. The Role Working within a small IT team, you will provide high-quality end-user support across the London office and remote global users. The environment is predominantly Mac-based, and the role requires strong macOS expertise along with exposure to modern identity, security, and networking platforms such as Google Workspace and Okta. This is a fully office-based position to ensure consistent on-site support coverage. Key Responsibilities Provide 1st/2nd line technical support to internal users Configure and deploy hardware for employees and freelancers Administer user accounts and access permissions Support Apple devices (macOS, iOS, tvOS) Manage and maintain Google Workspace environment Deliver remote support to UK and international teams Maintain accurate documentation and improve support processes Assist a sister company based within the same London officeTechnical Environment Apple macOS & hardware JAMF (100 certified minimum; exposure to 200 level desirable) Google Workspace (Gmail, Drive, Groups, Calendar) Okta (or similar identity management tools) CrowdStrike Falcon Juniper switching & SonicWall firewalls Cisco Meraki access points Adobe Creative Cloud Video conferencing platforms (Google Meet, Zoom, Microsoft Teams) Basic Windows supportRequired Experience Minimum 2+ years in an IT Support role Strong macOS troubleshooting (GUI & terminal) Experience in fast-paced environments (agency/creative sector advantageous) Helpdesk/ticketing system experience Excellent communication and customer service skills Strong organisational and time management abilitiesDesirable Skills Advanced JAMF or macOS MDM knowledge Shell scripting or automation experience Understanding of ISO 27001, SOC II, or similar security frameworks Familiarity with ITIL v4 practicesPersonal Attributes Proactive and solutions-focused Strong sense of ownership and accountability Confident communicator with internal stakeholders Eager to learn and develop technical skillsBenefits 25 days annual leave Pension scheme Life assurance Supportive leadership and collaborative culture Friendly, social working environment Trusted to work autonomously without micromanagement Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity

We have an exciting, opportunity for a Secretary to join our London office as we continue to grow following the Howden acquisition. This position is office-based at our London office (EC2Y 5AU). This is initially a 9 month fixed-term contract - there may be the opportunity to extend or become permanent however no guarantees. The role of our Secretarial Services hub area is to provide central and dedicated secretarial administration to all business areas, employees, and Partners at Barnett Waddingham. In order to provide these services our Secretarial network includes various roles, with all positions united in delivery of professional key support aligning with the growth and success of firmwide business objectives. This Secretary position is part of the national central services team with members located in various BW offices, delivering key and fundamental administration, and responding to helpdesk support requests. In addition, this position will help support other secretarial service teams or projects, where required, assisting the wider business area objective of delivering high quality services to the business. A snapshot of your day: * Processing Incoming/Outgoing post, scanning of documents and distribution to relevant people or teams, ensuring best and compliant practice of mail handling * Claiming and processing Secretarial helpdesk service requests including courier bookings; business Travel and accommodation bookings; creating and receipting of purchase orders; digital and print document preparation and processing (printing, sorting, formatting); billing requests; and ad hoc small routine admin/data entry projects * Stationery stock control and ordering for the Local office. * Secretarial Team Meeting arrangements; booking/calendar invites, agenda preparation with local team, taking minutes and sending out in timely manner. * Support team members with larger projects/pieces of work, when required * Shadow cover support for other Secretarial teams and any other reasonable tasks and occasional travel to other offices, as advised We would love to hear from you if you have: * Previous secretarial and/or office administration experience in a similar role * Intermediate level skills in Microsoft Office 365; Outlook, Word, Excel, PowerPoint, SharePoint. * Experience with phone and internal messaging systems (e.g. MS Teams) * Experience using database systems and customer service ticket requests systems * Discretion and confidentiality * Experience of working in professional services or financial services environment, or the ability to demonstrate a clear understanding of culture, behaviour and conduct required is desirable * The ability to be adaptable and tailored approach in providing assistance and support to a larger Secretarial Team * Previous experience in travel booking and expenses reconciliation preferred, but not necessary * Ability to maintain professionalism in all matters, as well as being flexible in working pattern What's in it for you: * Competitive discretionary annual bonus. * Core benefits paid for by BW including life assurance, group income protection, private medical cover and 25 days holiday per year with holiday trading. * A generous pension scheme where we contribute 8% of your salary from day one of your employment. * Employee Assistance Programme to support you and your family through any concerns or challenges you may experience. * A comprehensive range of voluntary benefits to suit you (and your family) including an electric car leasing scheme, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, extension of private medical cover or life assurance to family members, Sports Allowance – we pay up to 50% of your gym/sports membership (up to £50 pm), travel insurance, paid volunteering, and a broad range of discounts at hundreds of retailers including supermarkets, fitness centres, travel and leisure companies. * For a full list of benefits, please click here Happy to talk flexible working

Job Title: Helpdesk Administrator Location: Coulsdon, London About Our Client Our client is a well-established, family-run national construction company with over 20 years of experience delivering high-quality workmanship across the UK. They have built a strong reputation for professionalism, skilled delivery, and maintaining high standards while remaining commercially competitive. Operating nationally, the business delivers projects across multiple core service divisions, working with a broad and varied client base in both the private and public sectors. Due to continued growth, they are seeking a proactive and well-organised Helpdesk Administrator to support their busy operations team from their modern offices in Coulsdon. The Role The Helpdesk Administrator will play a key role in ensuring the smooth coordination of projects and reactive works. Acting as a central link between the office and site-based contractors, you will help keep jobs on track, support site teams, and maintain accurate administrative records. This is an excellent opportunity for someone with construction or building industry experience who thrives in a fast-paced environment and enjoys being part of a growing business where their contribution makes a real impact. Key Responsibilities Booking in jobs and coordinating schedules efficiently Acting as a main point of contact between the office and site-based contractors Assisting with quotes and day-to-day job administration Maintaining accurate records using internal systems and IT tools Supporting the wider team during busy periodsAbout You Previous experience in construction, building, or a related industry Strong IT skills, including confidence with job management systems, email, and spreadsheets Highly organised with excellent communication skills Able to manage multiple tasks and priorities effectively Proactive, reliable, and capable of working both independently and as part of a teamWhat's on Offer A supportive and friendly team environment A varied, hands-on role within a growing national business Modern office facilities in a convenient Coulsdon location Modern office facilities in a convenient Coulsdon location

Night Shift Facilities Engineer City of London £42,000 - £50,000 An excellent opportunity has arisen for an experienced Facilities Engineer to join a high-profile corporate environment in the City. Working a permanent night schedule, you will take ownership of maintaining and preparing a premium office space to ensure it is fully operational and presented to the highest standard for the next working day. This role suits someone hands-on, proactive and comfortable operating within a professional, client-facing setting. The Role As part of the Facilities team, you will be responsible for maintaining the building fabric and supporting workplace operations during out-of-hours periods. Duties will include: Responding to reactive maintenance issues raised through the helpdesk system Carrying out urgent repairs overnight, including plumbing leaks, fixtures, fittings and furniture issues Completing small works such as lock repairs, door adjustments, painting and patch repairs Conducting routine building checks and identifying defects before they escalate Supporting office churn and internal moves, including safe handling of furniture, IT equipment and sensitive materials Setting up meeting rooms and event spaces to specific layouts Providing general porterage and logistical support for events and reconfiguration Maintaining safe, tidy and well-organised storage areas Recording works accurately and ensuring compliance with health & safety procedures Working closely with internal stakeholders to minimise disruption You may also be required to support an emergency call-out rota where necessary. Candidate Profile We are looking for someone with a strong background in building services and workplace maintenance, ideally within a corporate or professional services environment. You will demonstrate: At least 5 years' experience in facilities or building maintenance Solid practical skills across decorating, basic carpentry and floor tile replacement A solution-focused approach with the ability to work independently Strong communication skills and confidence engaging with senior stakeholders Good organisational ability and attention to detail Basic IT literacy (Microsoft Office) A flexible and dependable approach to working hours This role requires professionalism, discretion and a genuine commitment to delivering high service standards. What's on Offer £42,000 - £50,000 salary (DOE) 25 days' annual leave, increasing to 28 with service + Bank Holidays Option to purchase additional leave Discretionary annual bonus Private medical insurance Life assurance (5x salary) Income protection and critical illness cover Pension scheme with up to 5% employer contribution Enhanced family leave policies Gym subsidy (up to £375 per annum) Cycle to Work scheme Travel season ticket loan Employee Assistance Programme Loyalty awards and referral incentives If you're looking for a stable night-based role within a prestigious City environment and want to be part of a professional, well-supported team, apply today for a confidential conversation

Position: Electrical Maintenance Engineer - Building Services Location: Enfield, North London Salary: £40K Hours of work: 08:00 to 17:00, Monday to Friday Nicholas Associates have an excellent opportunity for a Maintenance Engineer, to join a prestigious client based in Enfield. The Role You will be responsible for both PPM and reactive Maintenance tasks and undertake the necessary maintenance duties to support the operational effectiveness of the technical services team. You will: Carry out various Maintenance related reactive and PPM tasks across site Communicate with, induct and supervise sub-contracts on-site when needed Place orders for parts and stock Carry out various electrical installations Support the Operations department for specific projects Perform fault finding and repairs on electrical assets Reduce contractor costs by increasing the amount of in-house electrical jobs Ensure work is undertaken in compliance with relevant H&S regulations and procedures Liaise with helpdesk and other subcontractors to deliver maintenance across the company estate to a suitable standard, in accordance with the maintenance schedules Skills & Experience You will have: A completed recognised electrical qualification, such as C&G Level 3 Previous experience in a similar role Inspection and Testing qualification is desirable Experience in a maintenance environment Knowledge and experience in BMS IT literate Customer service skills Full driving license About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Reception / Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Reception / Workplace Coordinator to join the team located in Paddington. Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms café and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations

Are you a skilled tradesperson with supervisory experience looking for a role that offers genuine career progression? Our client is seeking an Extra Works Supervisor to join their dedicated team. You will be the bridge between identifying a maintenance solution and delivering a completed project, ensuring every stage is backed by impeccable admin and clear communication. The Role As the Extra Works Supervisor, you’ll: Oversee the full lifecycle of small works, managing projects from the initial remedial report or client request through to completion. Identify technical solutions, determining whether works should be completed by the internal team of engineers or via external subcontractors. Lead and guide onsite teams, using strong communication skills to drive performance and maintain high standards. Manage subcontractors and suppliers, adapting your approach to ensure external partners deliver on time and to specification. Prioritise administration, providing detailed updates to the Operations Manager and ensuring all project paperwork is accurate and up to date. Finalise and sign off works, taking responsibility for the quality and compliance of every project delivered on-site. Your Skills To be successful in the role of Extra Works Supervisor, you’ll bring: A strong background in Hard Services, with trade qualifications in Electrical, Mechanical, or Fabric maintenance. Proven experience at a Supervisor level, whether you are an "up-and-comer" or an experienced lead. Exceptional communication skills, with the ability to lead internal staff and manage external contractors effectively. A "safety first" mindset, with a deep understanding of trade-based risks and solutions. Outstanding administrative skills, with a commitment to keeping records and stakeholders updated. Flexibility: The role is Monday–Friday (8–5), but you should be open to occasional out-of-hours work when required. What’s in it for you? This role is specifically designed for growth. You will work directly under the Operations Manager in a structure that identifies this position as their natural successor. Benefits include: A competitive salary of up to £48,000 (depending on experience). Unrivalled career progression into an Operations Manager role. The chance to work in a high-profile, fast-paced environment. A close-knit team environment including Engineers, Contract Support, and Helpdesk. Flexible working: Occasional "Work From Home" days allowed to catch up on heavy admin, and a flexible approach to OOH requirements. Apply Now! To apply for the position of Ex Works Supervisor, click ‘Apply Now’ and send your CV to Frankie. Interviews are taking place now and don’t miss your chance to join

Engineering Supervisor Location: The Crown Estate, Regent Street Hours: Monday-Friday / Shift Support as Required Contract: Permanent Are you an experienced engineering leader ready to step into a role where you can truly make an impact? We're looking for an Engineering Supervisor to provide hands‑on leadership, technical expertise, and operational oversight across a high‑profile client portfolio. You will lead a team of skilled engineers, ensure safe and efficient site operations, and deliver exceptional service standards that meet and exceed contractual expectations. What You'll Be Doing As the Engineering Supervisor, you will be responsible for the smooth, safe, and effective running of engineering activities across multiple sites. Key responsibilities include: Leadership & Team Management - Provide day‑to‑day leadership, direction, and development to engineering teams (Shift & Day Engineers). - Conduct annual appraisals following BGIS training completion. - Ensure engineers are equipped, supported, and informed to deliver a high‑quality service. - Act as first point of contact for all in‑hours shift issues and mechanical escalations. Health & Safety / Compliance - Take responsibility for site H&S compliance and promote a strong safety culture. - Act as on‑site HV/LV Authorised Person when qualified and on shift. - Ensure Permit to Work (PTW) and LOTO systems are followed in line with BGIS and client requirements. - Ensure statutory, code, and contractual compliance across all sites. Operational Delivery - Oversee subcontractor performance, RAMS adherence, and safe working. - Ensure PPMs, reactive tasks, and audits are completed to a high standard and recorded accurately in CAFM systems (e.g., Maximo, Concept). - Plan PPM schedules and manage workload distribution with the Area Contract Manager. - Attend and review statutory work to ensure correct procedures are followed. - Support engineers with technical queries and hands‑on tasks when required. Customer & Stakeholder Management - Work closely with the Area Contract Manager and Contract Support to maintain exceptional service levels. - Ensure prompt attendance and resolution of callouts in coordination with the helpdesk. - Provide weekly operational reports and escalate non‑approved works that may impact service delivery. Continuous Improvement - Maintain accurate asset registers and ensure all equipment is labelled correctly. - Proactively source additional works, obtain quotes, and support procurement. - Investigate operational incidents and provide detailed reports and recommendations. What You'll Bring - Proven experience as an Engineering Supervisor or Manager within building services. - Strong background in mechanical, electrical, or multi-skilled engineering. - Experience managing and developing engineering teams. - Solid understanding of building services, statutory compliance, and FM operations. - Ability to manage subcontractors and oversee safe systems of work. - Experience delivering FM services (desirable). - Exposure to performance management, appraisals, and people development (desirable). At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organisation. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognise that promoting diversity is an essential component of our continuing pursuit for organisational success! #BGISUK