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This role combines hands-on troubleshooting with mentoring analysts, ensuring adherence to IT Service Management (ITSM) best practices and delivering exceptional customer service. Familiarity with Enterprise Systems: Exposure to: Active Directory (on-prem and hybrid) Microsoft 365 Suite (Teams, Outl

We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Analyst As an IT Service Desk Analyst, you are the first point of contact for technical support within the organization. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery

European IT Service Desk team, delivering high-quality, customer-focused support across the business. This is an exciting opportunity for someone passionate about technology, service excellence, and continuous learning. IT qualifications or ITIL experience (desirable).

We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK E

Come and join the Littlefish team!Were Hiring: Service Desk Engineer (Fluent English & French)Work location: Nottingham (Hybrid)Salary: Up to: £29,625Here at L. IT Service Desk Engineer (Multilingual - English & Fre

Work collaboratively with 3rd‑line infrastructure and application support teams to maintain, improve, and support all core infrastructure services, contributing to maintenance and service improvement activities. A strong focus on being a responsible business with a commitment to sustainability and

This position offers a competitive compensation package and opportunities for career growth in a collaborative, innovative environment that prioritizes employee flexibility and development. A leading tech startup in the United Kingdom is looking for a Support Desk Analyst to provide first-line techn

This full-time position offers competitive compensation and generous benefits, including flexible working arrangements and extensive professional development opportunities. A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. Th

Possess a strong understanding of Niche data structures, workflows and configuration optionsExperience configuring security roles, permissions and validationsAble to configure solutions that support high volume operational useAn understanding of operational processes an

The IT Service Desk Analyst serves as the initial point of contact for customers, handling incidents and requests, and maintaining information within the IT Service Management (ITSM) platform. Identify opportunities for process improvements and contribute to the implementation of best practices with

A healthcare organization is seeking a Service Desk Analyst to join their IT team in the United Kingdom. Strong experience in IT support, particularly within the NHS digital solutions and Microsoft platform, is essential. This role demands exceptional customer service skills and the ability to provi

A leading law firm in Belfast is seeking an IT Service Desk Analyst to join their growing team. The role involves providing customer support, managing incidents, and contributing to knowledge management within the ITSM platform. Successful candidates will have a strong background in IT and excellent

A leading technology solutions provider in the United Kingdom seeks an Onsite Engineer / Service Desk Analyst. Candidates should have strong communication skills, experience in IT support, and familiarity with IT systems. The role involves responding to IT incidents, providing exceptional customer s

The IT Service Desk Analyst will be the first point of contact for providing technical support to the accounts designated users. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand

A leading technology training provider in Belfast is seeking a Graduate IT Service Desk Analyst. This position offers graduates a chance to provide 1st and 2nd line IT support within various client environments. A full UK driving license is essential for this role, which promises excellent career pr

This role combines hands‑on troubleshooting with mentoring analysts, ensuring adherence to IT Service Management (ITSM) best practices and delivering exceptional customer service. Serve as the primary escalation for the IT Service Desk team, ensuring timely resolution of critical issues. The Senio

Proven technical knowledge and a track record of providing high quality 1st and 2nd line support via an IT Service Desk. A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities. Work collaboratively with 3rd-line infrastructure and applic

This role offers an exciting opportunity to be a vital part of a dynamic IT environment. Our client is seeking a dedicated IT Service Desk professional to join their team. You will work alongside passionate professionals committed to innovation and excellence in service delivery.

We’re looking for a Service Desk Analyst who thrives in a fast-paced, client-focused environment and enjoys delivering high-quality technical support while contributing to the smooth running of a dynamic IT function. Proven experience providing 1st and 2nd line support within an IT Service Desk en

A growing IT services organization is seeking a Service Desk Engineer to provide 1st and 2nd line support in a fast-paced environment. Ideal candidates have at least 2 years of experience in IT support, strong problem-solving skills, and excellent customer service abilities. On-site work with a tran

A recruitment agency is seeking a dedicated IT Service Desk professional in the United Kingdom. This full-time role involves providing first-line support for IT-related issues, troubleshooting hardware and software problems, and ensuring a seamless IT experience across the organization. The ideal ca

A forward-thinking law firm in Belfast is seeking a Service Desk Analyst to provide high-quality IT support to over 700 colleagues. This role offers a chance to be part of a collaborative team in a growing firm with a commitment to professional development. You will manage incidents and ensure smoot

Log, triage, prioritise and resolve IT incidents and service requests. Issue timely briefings on IT system and service activity to business areas. Work closely with ULP's third party IT infrastructure supplier and other service providers as required.

Build and maintain good relationships with the Service Desk Analysts globally. Experience working as a 1st line Service Desk Analyst. Manage all new staff onboarding / off boarding including the provision of IT equipment, account set up, engagement with other IT Teams to ensure a smooth operation.

A leading IT service provider is looking for a Service Desk Analyst to join its remote support team in the UK. This role requires strong technical support skills and a commitment to customer service. The position offers a competitive salary of £27,000 to £36,000 annually, following a unique 4 days

A growing legal services company in Belfast seeks a Senior IT Service Desk Analyst to provide advanced technical support and guide junior team members. Benefits include a flexible work environment, competitive health plans, and a modern office space. Candidates should have strong IT infrastructure k

As part of its continued growth, Codestone is recruiting a full-time Service Desk Analyst to join its remote support team. Experience working in a Service Desk environment, preferably with a Managed Service Provider. Be sure to include a tailored CV and cover letter that highlights your relevant exp

A leading technology services provider is seeking an IT Service Desk Agent in Belfast to deliver first-line technical support to customers via phone, email, and chat. Candidates should have experience in IT support, familiarity with Active Directory, and strong communication skills. Responsibilities

A leading service provider in the UK is seeking a Service Desk Analyst to join their team in Warrington with remote flexibility. The role requires SC clearance and offers a chance to support users with various IT issues, ensuring efficient resolution and communication. The ideal candidate will have

To act as ambassadors for the Information Services department communicating effectively and clearly; in a polite and courteous manner, providing an excellent ‘front of house’ function for the department, always dealing with sensitive or confidential information appropriately. Act in an advisory

We are seeking four IT Service Desk Analysts to provide first-line support within a busy, phone-based service desk environment. Previous experience in an IT Service Desk or customer support role (phone-based preferred). We welcome applications from all backgrounds and communities, and we are committ

We are: Non-judgmental in every interaction Supportive, meeting people where they are Trustworthy, building relationships based on respect Dedicated to ending homelessness and improving lives Why Join Simon Community? We are proud to offer a comprehensive benefits package, including: Pension Scheme

Contract : Fixed Term - 3 years Hours : 35 per week (varied shifts) Location: Nelson Street, Belfast (with travel) Employee Benefits Enhanced Annual Leave 35 days per year, increasing as your length of service increases Paid Sick Leave Company maternity & paternity pay Contributory Pension scheme He

What were looking for: A can-do attitude and willingness to learn Previous experience working within in a fast-paced environment A positive, team-focused approach to work A demonstrable ability to work towards targets or KPIs As this is a nightshift role, applicants must be aged 18 or over to comply

DAMA CDMP, TOGAF or equivalent) are advantageous but not essential Experience in data governance, data management or a related field Understanding of data quality, metadata, lineage and stewardship principles Exposure to governance frameworks and operating model design Familiarity with data governan

Social & leisure activities - hot chocolate nights, movie nights, discos, and cinema trips Helping individuals build life skills, from managing money to personal care What Does the Role Involve? As a Nightshift Support Worker Level 2, you will: Provide specialist support to individuals with intellec

Collaborate with stakeholders (lab scientists, QA, IT) to analyse current processes and identify opportunities for system optimisation. GxP, ISO) and maintain clear documentation for audits and system governance. Gather and document business requirements for Laboratory Information Management System

This role spans digital and corporate systems, cloud platforms, data analytics, operationaltoolsand control centre applicationsmaking it an ideal opportunity for someone who enjoys complex, meaningful work with real impact. Key Responsibilities Lead business analysis activities across a wide range o

The Person * Strong experience in business analysis, including requirements gathering, process mapping, and documentation * Experience working across the full software development lifecycle (SDLC) * Ability to translate complex business needs into clear technical requirements * Strong stakeholder ma

Information gathering, analysis and regular review meetings with business units: identifying potential key business development opportunities; Participate in business modelling processes, being conversant with techniques covering the full range of modelling situations and have ability to gather insi

Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with co

Essential: Experience in IT support/helpdesk or desktop support Knowledge of Active Directory, networks, and hardware support Strong communication & problem-solving skills Relevant IT qualification or 3-5 years' experience Desirable: Certifications like CompTIA (A+, Network+, Security+) Certified tr

Employee Benefits Enhanced Annual Leave 35 days per year, increasing as your length of service increases Paid Sick Leave Company maternity & paternity pay Contributory Pension scheme Health Cash Back & Rewards Plan Christmas Savers club Bluelight discount card Plus, many opportunities to learn and d

The job includes maintaining accurate records, contributing to audits and quality improvement, working collaboratively with partner agencies, and ensuring services meet regulatory and organisational standards. Excel Recruitment is delighted to be recruiting for an Intensive Support Worker in Belfast