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You will lead a team of Service Delivery Managers responsible for ensuring that critical IT services remain stable, resilient, secure, and aligned to operational, customer, and regulatory needs. Ensure service governance aligns with regulatory expectations within the water sector, including operatio

Our client is an established and growing managed IT services provider with a strong reputation for quality and care. This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to s. Are you an experienced, people focused Service Delivery Manag

The Package: - Company Profit Share (first £3,600 is tax free) - 22 days annual leave plus bank holidays, increasing with length of service - Birthday as additional paid leave - Additional paid leave (dependent on company performance) - Company sick pay policy - Pension Scheme - Private Medical In

The role is suitable for an individual with extensive knowledge and experience of IT Service Management within large organisations managing multiple services to multiple customers, specifically in ITSM live services activities (Incident, Change, Problem, Risk Management) and transition in Live. The

Candidates should have strong technical troubleshooting skills, experience with service management tools, and ITIL Foundation certification. A leading government office in London is seeking an ICT Service Support Manager to lead a dynamic team of 8. The role requires exceptional people management sk

A leading government digital services provider is seeking a Senior IT Service Manager to lead complex service migrations. A competitive salary and flexible working arrangements are offered, with opportunities for professional development and a positive work culture. This role involves coordinating t

Der ideale Kandidat bringt Erfahrung im IT Service Management, ist analytisch denkend und kommunikationsstark. Sie übernehmen die Verantwortung für SLA-Überwachung, Projektdokumentation und arbeiten strategisch mit Kunden zusammen. Flexible Arbeitszeiten und ein unbefristeter Vertrag werden gebot

Proven experience as an IT Service Manager or in a similar IT service management role. Ensuring IT services are delivered in accordance with SLAs, KPIs, and industry best practices. Monitoring service performance and implementing strategies for optimizing IT operations.

This role requires leading the transformation of the IT organization to align with ITIL best practices, overseeing IT operations across Europe, and establishing a robust IT Service Management framework. The ideal candidate will have over 8 years of experience in IT Service Delivery and a strong back

You’ll be joining an IT Operations team of 16, who are made up of IT Service Managers, IT Supplier Managers, IT Asset Managers, an IT System Administrator, and an IT Change Manager. In addition, you will play an active role in developing and coordinating Continual Service Improvement initiatives a

A leading logistics company is seeking a Project Manager to join their Digital Transformation team. The successful candidate will be responsible for managing IT projects from inception to completion, collaborating with multiple departments to identify and implement systems. Applicants should have a

This is a fantastic opportunity to join at a time of change, with the chance to make a lasting impact on how IT services are delivered and experienced. IT Operations Service Delivery Manager. We’re working with a leading organisation who are transforming the way they deliver IT services across the

A leading IT services provider in the UK is seeking a Service Delivery Manager to ensure effective service delivery to clients. The role comes with a competitive salary, car allowance, and various employee perks, making it a great opportunity for the right candidate. Essential qualifications include

As an IT Service Desk Team Manager, you will lead the delivery of exceptional technology support that keeps our pubs, breweries and teams running smoothly, while driving continuous improvement across our service operation. Join us at Greene King the country's leading pub company and brewer, where ou

The ideal candidate will excel in managing complex, cross‑functional projects, optimizing processes, and partnering with senior leadership to enhance visibility, coordination, and operational efficiency across the IT organization. Familiarity with enterprise technology environments, including infr

A leading conservation charity is seeking an IT Service Manager to enhance the IT service delivery. Candidates should have strong knowledge of IT Service Management tools, experience in busy environments, and the ability to translate technical concepts clearly. This role requires excellent stakehold

A leading energy trading company seeks an IT Service Delivery Manager to oversee IT service operations. You will lead a team to provide high-quality user support across the organization, ensuring IT operations align with business needs. This position offers extensive professional development and a c

Partner with Engineering, Security, and Operations to ensure IT initiatives support scalable architecture and innovation. Deep familiarity with ITSM principles, asset lifecycle management, and service delivery frameworks (e. As IT Service Manager, you will lead the development and execution of Omaze

This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. Proven experience in a Service Delivery Manager or similar role within IT services. Collaborate with Security, Oper

A leading Consultancy is seeking a Programme Manager to oversee complex IT Service transition programs in a hybrid role. This role offers opportunities to engage with various stakeholders during critical transitions. The successful candidate will manage people-related transition activities, includin

A fantastic opportunity has arisen for a IT Service Delivery Manager/IT Service Desk Manager to join our leading law firm on a permanent basis. IT Service Delivery Manager/IT Service Desk Manager. A structured and analytical approach to problem solving, ensuring efficient IT service desk operations

Main responsibilities within the IT Service Manager position include:. Enhance and develop Tradition ITSM tool (Halo ITSM) and ensure that it is being used by local core IT Support teams. It believes its business success is a direct reflection of its employees and recruits.

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. Excellent experience in Service Transition and improvements within IT Services. We are seeking an experienced IT Service Delivery Manager to join our t

The role includes managing incident responses, engaging with stakeholders, and ensuring service quality. Ideal candidates have strong backgrounds in IT operations and service delivery, with excellent communication and analytical skills. A prominent consulting firm is seeking an Interim Service Deliv

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. This position requires a balance of contract management, service excellence, and operational integration, particularly in retail IT operations

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. This is an exceptional opportunity to make a tangible impact on the quality and efficiency of IT se

An established managed IT services provider in the UK is seeking a Service Delivery Manager. This position offers a competitive salary of £47,000 to £53,000 and the opportunity to make a significant impact in a supportive environment. The role involves leading a team, ensuring high-quality service

A tech solutions provider based in London seeks a Senior Service Delivery Manager to oversee service delivery and manage key client relationships. A competitive salary of 65,000 GBP P/A is offered, with opportunities for personal development and training in new technologies. The ideal candidate will

Flexible Arbeitszeiten und mobiles Arbeiten für eine optimale Vereinbarkeit von Beruf und Privatleben. Wir arbeiten kontinuierlich daran, die Zufriedenheit unserer Mitarbeiter*innen zu steigern und integrieren dies in unsere Zukunftsstrategie. Unsere Expertise umfasst Shared Services, Support Servi

A leading IT services provider in the United Kingdom is seeking a Service Delivery Manager to oversee a heavily outsourced environment and manage relationships with multiple third-party suppliers.

The Senior IT Service Continuity Manager is responsible for ensuring the resilience and continuity of IT services within Tesco IMS. We’re looking for a Senior IT Service Continuity Manager to join our Insurance Money and Services team. Perform Business Impact Analysis (BIA) to determine the critic

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. You'll make s

Minimum of 3 years professional experience in a software/IT environment with business systems, CRM and websites. Excellent communication skills, both verbally and in writing with the ability to influence. Ability to produce documentation including proposals, business cases, project initiation docume

A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. The position offers a competitive salary of GBP50,000 – GBP55,000 plus benefits in a collaborative environment. This role involves managing a team of 6 technicians while enh

A leading beauty brand is seeking a Service Delivery Manager to oversee IT operations and ensure service delivery excellence. This role involves managing day-to-day IT service delivery, overseeing incident management processes, and collaborating with third-party partners. The ideal candidate should

A prominent government digital department is seeking a Senior IT Service Manager to lead complex service migrations of IT products. With a competitive salary of £57,946 and additional benefits including hybrid working and a generous leave package, this is an excellent opportunity to impact millions

The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. Strong technical background in IT service management, with in-depth knowledge of frameworks such as ITIL. Ensure that all service delivery activities are ful

Familiarity with ITIL processes; ITIL Foundation certification preferred* Proficiency with ITSM tools (ServiceNow, Ivanti) and understanding of ITIL processes (Incident, Problem, Change, Asset Management). IT Service Delivery Manager page is loaded## IT Service Delivery Managerlocations: Londontim

Senior Legal IT Recruitment Consultant (Delivering high calibre IT talent to leading law firms on permanent and interim bases) - IT Service Manager. Strong background in IT Service Management with deep understanding of ITSM tools and frameworks. A fantastic opportunity has arisen for an IT Service M

Working with the Head of Service Support, develop service improvement initiatives and contribute to strategic ICT planning. From the Policy Unit, Press Office, Switch and Custodians, to the Events & Visits team and the Private Office support; the diverse Downing Street team draws on varied expertise

A leading company in the Defence sector is seeking an experienced IT Service Delivery Manager to ensure high-quality IT services support critical operations. Responsibilities include service delivery management, stakeholder engagement, and leading a team of IT professionals, with a focus on complian

We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non‑merit factor. C

This role would suit a proven IT Service Delivery or Service Desk Manager with experience operating at scale within a complex, multi‑site environment. We’re looking for an experienced IT Service Delivery Manager to modernise and elevate our IT support services, ensuring our colleagues across the

Proven experience in a Service Delivery Manager or similar role within IT services. This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. In this role, you will be worki

As IT Service Delivery Manager, your main responsibilities will include:. I am currently recruiting on behalf of an automotive OEM, based in Gaydon, who are looking for an IT Service Delivery Manager to join their team. Founded in 1997, with an in-house Contractor Care Team to support all external e

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client's operational environment. Experience in Service Delivery or IT S

A leading consultancy in the UK is seeking an IT Manager to build and maintain strong IT foundations. Key responsibilities include establishing an effective Service Desk, managing IT projects, and supporting major change programmes. This hybrid role emphasizes operational support and involves collab