It support analyst jobs in CamberleyCreate job alerts

Here at SC Johnson Ltd , we have an opportunity for a Accounts Receivable Analyst - German Speaker to join our team based in Frimley . You will join us on a full-time, permanent basisin return for a competitive salary. Role - Accounts Receivable Analyst - German Speaker Location - Frimley, Surrey, UK Contract - Permanent SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide – including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer's Clean Day®, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more. The 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations. About the Accounts Receivable Analyst - German Speaker role Step into a vibrant, multicultural hub at our UK-based EMEA Shared Service Centre, where over 230 talented professionals collaborate across Finance, Credit & Collections, and Supply Chain . Supporting 20+ countries and speaking 35+ languages , our team thrives on diversity, innovation, and teamwork. Located at our dynamic Frimley site , the SSC is one of five SCJ businesses on campus—offering a unique opportunity to work in a collaborative environment that blends global reach with local energy. Whether you're passionate about numbers, processes, or people, this is a place where your skills and ideas can truly make an impact. Please note this role is not eligible for relocation. Remote work is available once per week for eligible employees. Are you fluent in German and ready to grow your career in finance? We're looking for a motivated individual to join our Credit & Collections team, supporting Germany and other German-speaking markets. In this exciting role, you'll play a key part in improving financial performance through proactive credit control, claims validation, and customer relationship management. What's in it for you? Competitive pay & Profit Share and great working environment We offer Study support in a relatable field Flexible starting and finishing times 33 days annual leave including public holidays due to supporting European countries Free parking, Shuttle bus from local train stations, EV Charging Revamped onsite Gym with free classes + NEW Spin Studio Key responsibilities of our Accounts Receivable Analyst - German Speaker: Build strong relationships with customers to ensure timely payments and resolve queries. Posting promotional invoices and rebates against accruals. Investigate pricing and logistics claims with precision. Support the creation of long-term agreements and avoid unapproved spend. Maintain customer ledgers and contribute to month-end reporting. Why you'll love it: Work in a collaborative, international environment. Gain valuable experience in credit control and finance operations. Be part of a team that values your language skills and attention to detail. What we're looking for in our Accounts Receivable Analyst - German Speaker: Experience you'll bring: Fluent in German and English both written and verbal Ideally good experience in an accounting environment or accounts receivable Previous experience in Business to Business claims within a service center or a back-office environment. Strong Excel skills with good analytical and numerical skills Behaviours you'll need: Good attention to detail and be process improvement orientated (Lean mindset) Excellent communication and interpersonal skills with the ability to adapt to working in a fast paced, changing environment Strong team player with strong Proactivity and Personal Ownership Inclusion & Diversity We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive. We're committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment If you feel you have what it takes to become our Accounts Receivable Analyst - German Speaker , then please click ‘apply' now! #LI-DC1 TPBN1_UKTJ

The John Lewis Partnership's Information Security strategy is bold and ambitious. We provide a collection of security services, delivered through people, processes and technology. Working collaboratively, these services ensure that customers can shop with us efficiently, safely and securely, every single day. A key component of this is the Threat Defence team. A group of Partners who take active responsibility for understanding threats posed to the Partnership, the vulnerabilities that we're carrying, the testing of the security defences we put in place to protect us, and the engineering of key security systems. If you're passionate about cyber security, if you thrive and perform in fast-paced, high-demand scenarios, and if you want to make a real difference at the UK's largest co-owned retailer, then this role is for you. • Contract Type - This position is a permanent contract, • Working Pattern - This is a hybrid working role, therefore your time will primarily be split between working from home and the Bracknell Head Office. However, there will also be an expectation to visit other locations as the need arises., • Our team currently works from the office around once a week to connect and on a more ad-hoc basis to attend key meetings, but again the frequency is dependent on the business needs., • Salary range - The salary range for this role is set at £52,000 - £77,000 (depending upon experience)., • Your focus in this role will be to carry out activities to identify, understand and report on threats to the Partnership using a variety of tools, 3rd party specialists and strategic intelligence feeds., • You’ll work with those tools and feeds, while maintaining platforms and processes, to keep a relevant and up-to‑date view of threats and indicators of compromise against the Partnership. You will also maintain a view of the threat landscape facing the UK and the Retail industry., • You will design and run Threat Hunts across our infrastructure and systems, utilising intelligence gathered along with Partnership tooling. You will then generate reporting on your findings at appropriate levels (technical analysis, management summary, etc)., • You’ll work within the team and with a variety of stakeholders to support the provision of up‑to‑the‑minute intelligence to our Partnership, in context with the business, our customers, Partners and suppliers., • Working closely with our Vulnerability Management team, you will integrate threat intelligence into remediation efforts and leverage scan data to guide threat hunting initiatives and future intelligence reporting. Internally the role is known as Senior Information Security Analyst. • Experience working within cyber security., • Experience writing threat intelligence reports, at a level appropriate for a variety of audiences, to enable greater understanding and decision making informed by cyber threat intelligence., • Experience with threat management, perhaps as part of a wider cyber role, including the management of feeds, and the translation of threat into business context and language., • Experience with threat hunting, including hypothesis design, log analysis, documentation, and reporting., • Great communication skills and the ability to engage and influence stakeholders., • An awareness of cyber security trends and the current cyber threat landscape., • Experience working with vulnerability management tooling., • Experience in the use of security frameworks, such as Mitre ATT&CK and the Cyber Kill Chain., • Formal accreditation in Information Security such as a related degree, ISC2 CISSP, Certified Ethical Hacker, CompTIA Security+, CompTIA Pentest+ or similar., • Experience of utilising and/or managing a Threat Intelligence Platform (TIP)., • Interviews potentially commence from w/c 12th October 2026. We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food‑lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. #J-18808-Ljbffr

The John Lewis Partnership’s Information Security strategy is bold and ambitious. We provide a collection of security services, delivered through people, processes and technology. Working collaboratively, these services ensure that customers can shop with us efficiently, safely and securely, every single day.A key component of this is the Threat Defence team. A group of Partners who take active responsibility for understanding threats posed to the Partnership, the vulnerabilities that we’re carrying, the testing of the security defences we put in place to protect us, and the engineering of key security systems.If you’re passionate about cyber security, if you thrive and perform in fast-paced, high-demand scenarios, and if you want to make a real difference at the UK’s largest co-owned retailer, then this role is for you. At a glance • Contract Type - This position is a permanent contract, • Working Pattern - This is a hybrid working role, therefore your time will primarily be split between working from home and the Bracknell Head Office. However, there will also be an expectation to visit other locations as the need arises., • Our team currently works from the office around once a week to connect and on a more ad-hoc basis to attend key meetings, but again the frequency is dependent on the business needs., • Salary range - The salary range for this role is set at £52,000 - £77,000 (depending upon experience). Key Responsibilities • Your focus in this role will be to carry out activities to identify, understand and report on threats to the Partnership using a variety of tools, 3rd party specialists and strategic intelligence feeds., • You’ll work with those tools and feeds, while maintaining platforms and processes, to keep a relevant and up-to-date view of threats and indicators of compromise against the Partnership. You will also maintain a view of the threat landscape facing the UK and the Retail industry., • You will design and run Threat Hunts across our infrastructure and systems, utilising intelligence gathered along with Partnership tooling. You will then generate reporting on your findings at appropriate levels (technical analysis, management summary, etc)., • You’ll work within the team and with a variety of stakeholders to support the provision of up-to-the-minute intelligence to our Partnership, in context with the business, our customers, Partners and suppliers., • Working closely with our Vulnerability Management team, you will integrate threat intelligence into remediation efforts and leverage scan data to guide threat hunting initiatives and future intelligence reporting. Internally the role is known as Senior Information Security Analyst. Essential skills you’ll need • Experience working within cyber security., • Experience writing threat intelligence reports, at a level appropriate for a variety of audiences, to enable greater understanding and decision making informed by cyber threat intelligence., • Experience with threat management, perhaps as part of a wider cyber role, including the management of feeds, and the translation of threat into business context and language., • Experience with threat hunting, including hypothesis design, log analysis, documentation, and reporting., • Great communication skills and the ability to engage and influence stakeholders., • An awareness of cyber security trends and the current cyber threat landscape. Desirable skills and experience • Experience working with vulnerability management tooling., • Experience in the use of security frameworks, such as Mitre ATT&CK and the Cyber Kill Chain., • Formal accreditation in Information Security such as a related degree, ISC2 CISSP, Certified Ethical Hacker, CompTIA Security+, CompTIA Pentest+ or similar., • Experience of utilising and/or managing a Threat Intelligence Platform (TIP). Additional Information: • Interviews potentially commence from w/c 12th October 2026. #Hybrid #LI-LS1 We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. #J-18808-Ljbffr

Flexjet is a global leader in premium private aviation, delivering exceptional travel experiences through an ultramodern fleet and teams across North America and Europe. Built on a culture of expertise, precision, safety and service, every part of our organisation plays a role in maintaining the trust of our Owners and ensuring the seamless delivery of world-class aviation services. As an Information Security Analyst based at our European headquarters in Farnborough, you will help protect the systems, data and services that support our global operations. Working closely with the global Information Security team and colleagues across the business, you will investigate threats, strengthen security controls and contribute to the resilience, safety and compliance of a leading international aviation organisation. • Investigate and respond to security alerts and incidents, acting as an escalation point for events requiring deeper technical analysis., • Improve detection by tuning alerts, analysing false positives and recommending monitoring use cases across endpoint, identity, email, network and cloud services., • Strengthen resilience by supporting vulnerability management, security hardening, playbooks and automation across on-premises and cloud environments., • Support European compliance by gathering evidence, maintaining records and contributing to risk assessments, audits and regulatory activities, including EASA Part-IS., • Translate security into action by communicating findings, risks and recommendations clearly to technical teams, management and operational stakeholders., • Serve as the primary escalation point for incidents raised by our SOC requiring deeper investigation and analysis, • Recommend improvement and tuning opportunities with alerting, • Implement components of a multi-layered defense to protect information system resources and data, both on-premises and in the cloud, • Assist with gathering evidence of technical and administrative controls implementation for audits and reviews., • Provide recommendations to improve monitoring for on-premises and cloud resources to assist with the development of high-quality alerts, • Utilize EDR and other security tools to develop playbooks and increase automated responses capabilities, • Investigate, respond, report, and document security events., • Consolidate data to develop accurate reports and metrics to help measure impact of implemented and improved security controls, • Perform risk assessments on prospective IT vendors, hardware, software, services, and components., • Support information security risk management and compliance activities relevant to European aviation operations, including EASA Part-IS and data protection requirements., • Participate in an on-call rota and provide support outside of normal business hours when operationally required., • Bachelor’s Degree in Computer Science preferred, • Cyber Security certification (GCIH, GCFA, Security+, CySA+, CASP+), • 1-3+ years of experience in Information Security, • 1+ years of experience with either programming, networking, system administration, or DevOps, • Experience performing firewall reviews - Palo Alto, Cisco, Checkpoint, pfSense., • Experience with SIEM’s such as LogRhythm, Splunk, Azure Sentinel, Alien Vault or Rapid 7, • Strong experience using Microsoft 365 suite of products such as Endpoint Manager (InTune), Defender, Purview (Compliance), Entra, etc., • In depth experience securing a hybrid infrastructure, • Strong Cloud Experience with either AWS, Azure, or GCP., • Knowledge MITRE ATT&CK, and Kill Chain, • Knowledge of IOC extraction, computer forensics, and malware analysis, technologies and methods, • Expert IPv4 Networking fundamental skills are required. TCP/UDP, Routing, VLANs, Subnet masking, DNS, DHCP, common protocols and ports. IPv6 is a bonus., • Ability to identify and validate vulnerabilities, • Strong verbal and written communication, • Ability to communicate security issues to peers and management, • Solid understanding of Windows Server Technologies including Active Directory, File Permissions, Print Servers, Group Policies, Clustering, • Self-starter who works well independently or with a team, • Manages time well working simultaneous challenges without undue stress., • Flexibility and willingness to work in a changing, fast-paced environment. Candidates must possess the legal ability to work in the United Kingdom. Flexjet is an equal opportunity employer. We aim to choose individuals who have the highest integrity; those who personify genuine concern for customers and fellow employees alike. More than anything, we look for individuals who grasp the importance of trust in an employer/employee relationship. #J-18808-Ljbffr

Work on Technology That Protects What Matters At SiXworks, we build secure digital solutions that support Defence and National Security missions. Our teams work on complex problems where reliability, security, and speed of innovation matter. We’re looking for a Business Analyst who enjoys solving difficult technical challenges and wants their work to have real operational impact. What You’ll Do As a Business Analyst, you’ll help design, build, and deliver secure digital solutions in highly secure environments. You’ll work alongside engineers, architects, and delivery specialists to develop technology that enables faster, safer decision-making for critical operations. Your work may include: • Gather, develop and document requirements for platforms and applications, including creating entity diagrams and applying relevant frameworks to accurately capture functional and non-functional requirements., • Advocate and implement best practices, providing guidance and education to colleagues and clients., • Apply and recommend industry-standard methodologies and patterns suited to the technology and domain., • Act as a liaison between IT teams and business stakeholders to ensure technical capabilities are fully leveraged to meet business objectives., • Offer platform and process expertise to support delivery teams., • Collaborate with internal and external stakeholders, including clients and cross-functional teams to drive project success., • Utilise data analytics to inform decision making and enhance business outcomes., • Mentor and coach junior team members, fostering professional growth and knowledge sharing. What We’re Looking For We value people who take ownership, think critically, and enjoy working as part of a collaborative team tackling complex challenges. You don’t need to tick every box, but we’re particularly interested in people with skills/experience in: • Business analyst experience on technical (ideally IT) projects, • Working within Agile and Waterfall environments, including Kanban., • Driven self-starter, keen to work in an agile & dynamic team, • Experience with Jira, • Proven experience in a defence or government sectors. Just as important are curiosity, strong problem solving ability, and the motivation to continuously improve how technology is designed and delivered. About SiXworks SiXworks is a specialist digital innovation partner delivering secure, mission-critical technology to Defence and National Security organisations. We focus on digital experimentation, secure-by-design architecture, cloud technologies, and rapid application development to help our customers move faster and stay ahead of evolving challenges. Our team combines expertise from across technology, business, and operational backgrounds including the armed forces creating a collaborative environment where practical thinking and innovation thrive. Why Join Us Our culture is guided by six principles: Agility, Security, Innovation, Quality, Collaboration and Inclusivity our North Star for how we work. SiXworks is a leading provider of secure digital solutions, specialising in digital experimentation and focused on fail-safe-fast cutting-edge technology solutions deployed in highly secure environments. As an end-to-end digital innovation and delivery partner, we turn complex challenges into mission-critical digital advantages. This is a thrilling time for us, with ambitious plans for growth. We are looking for brilliant, experienced, driven and self-motivated people to join the team on our journey. We offer competitive salaries and a package that supports your wellbeing and development, • 25 days annual leave + bank holidays, • free Private Medical cover and Life Assurance, • Generous pension (10% employer, 5% employee contribution), • Bonus and Professional development and training support In addition to secure parking, gym, café & restaurant on site and lots of open break out spaces. A word on UK Security Clearance Due to the secure nature of the position and working environment, you must have or be eligible to obtain Security Clearance. More details relating to UK Security Clearance can be found here: United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk) Interested? #J-18808-Ljbffr

Salary: £27,000 per annum, with salary reviewed on successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent Location: Hybrid: Farnborough head office and Remote Benefits: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’ Working Hours: Full time Reporting to: Head of Customer Experience We are rapidly expanding our team and looking for a full-time Customer Success and Support Analyst to support our growing customer base. The Customer Support team are a multi-disciplined, technical and customer-driven team delivering excellent service. This is a fast-paced, customer-facing support role where you will work across multiple channels, with a strong focus on telephone-based support. You will spend a significant portion of your time speaking directly with customers, helping them resolve issues in real time, guiding them through workflows, and ensuring they get the most value from our products. Confidence and clarity on the phone are essential. • Deliver high-quality customer support across email, in-product chat, and telephone, with phone support as a core part of the role, • Confidently handle a high volume of inbound and outbound customer calls, including troubleshooting issues and guiding users step-by-step through solutions, • Ensure customers receive an easy, memorable, and valued service across all touchpoints, • Seek to understand how customers use our products, and proactively offer guidance to help them get the best value, • Troubleshoot issues live with customers, often in real-time over the phone, • Maintain an accurate record of enquiries with all relevant information within Salesforce to ensure timely and accurate resolution of issues and customer queries, • Provide emergency support out of hours on a rotational basis (after initial onboarding period), • Use software tools to thoroughly investigate, test and replicate customer issues to identify causes of problems, • Work with connected technology providers to effectively implement integrated solutions or solve problems affecting customers, • Research and interpret application log files and user behaviour to help diagnose issues, • Document and share workarounds or key steps via our Help and Support Centre and with wider customer-facing teams, • Use software such as Intercom, Aircall, Confluence, Jira, Kibana, Postman and Bugfender, as well as Microsoft suite of products, • Proven experience in a customer-facing role with regular telephone-based support (e.g. contact centre, service desk, or high-volume support environment), • At least 1–2 years’ experience handling customer support via telephone in a fast-paced environment, • Strong verbal communication skills, with the ability to build rapport quickly, control conversations, and explain technical concepts clearly over the phone, • Experience handling challenging conversations and confidently de-escalating frustrated customers, • The skillset to follow up with customers and deliver timely updates on tickets and casesExperience of working in a high-performing, busy team, • A logical approach, with good judgment to ensure the appropriate customer outcome, • Initiative to resolve customer issues and provide an exceptional service, • The ability to manage a varied workload, • A desire to increase your technical knowledge, • Willingness to contribute ideas, innovation and team spirit, • Experience or interest in the Care industry, • An inclination to keep up with developments in technology and social care, • Experience using Salesforce, Intercom and Jira, • An ambition to continuously grow and develop Be part of a team that is transforming the UK care industry. If you thrive supporting customers, enjoy building relationships and making a meaningful impact, we’d love to hear from you! Established in 2014, everyLIFE Technologies is a fast-growth SaaS provider primarily to the UK social care market. We exist to support care services to be the best that they can be. We design, build, release, manage and support software and mobile applications that are crucial parts of the care being given to tens of thousands of people across the UK. We must get it right, every day! Our ideal teammates are thoughtful, humble, curious, achievement-oriented professionals who can both zoom into the details and zoom out to embrace the big picture. We are customer-led and always aim for the highest standard. We believe in being transparent in all our dealings; acting fairly, openly, and honestly in everything we do. Please note that we are only able to accept applicants with the right to live and work in the UK without the need for sponsorship. If you are on a visa and interested in applying for this role, please contact us for further information. Due to the high volume of applicants that we receive, we cannot always guarantee that you will receive a response. #J-18808-Ljbffr

We currently have an exciting opportunity for a Senior SOC Analyst to join our existing experienced team. • Management of small-scale team of Analysts to deliver SOC services across multiple projects and/or platforms, • Monitoring of Systems for Security Alerts, Intrusions or activity considered to be unauthorised, unexpected or illegal, • Review and develop existing security controls in line with a constantly growing technical environment, • Contribute into developing an RBAC model in line with an existing IDAM (Identity and Access Management) service, • Generate recurring service and security reports for key stakeholders, • Providing security awareness training to users, stakeholders and visitors including onboarding briefs, security awareness campaigns and supplementary information, • Assist in the management of existing certification of technical systems, including ISO:27001 and other governance standards, • Provide ongoing support and guidance on security-related issues to users, • Collaborate with the Operational Security Manager to develop the SOC as a capability unit, • Keep up-to-date with the latest security threats and trends, • Research and develop understanding of security as a discipline, • Shifts throughout 24/7 SOC Service Delivery, • Degree in Computing, Computer Science, Cyber Security or other related field at grade 2:2 or higher (desired), • CISMP, CompTIA Security+ or other technical certifications desired, • 3+ years experience in SOC, or related technical field, • Understanding of the following:, • SIEM, • Cloud Computing, • Security Incident Management, • Networking, • Information Security, • Phishing, Ransomware and other key threats, • IDAM (Identity and Access Mgmt), • JML (Joiners, Movers and Leavers Processes), • ITSM Policies and Procedures, • Information Classification, • Team Management/Development SiXworks is a leading provider of secure digital solutions, specialising in digital experimentation and focused on fail-safe-fast cutting-edge technology solutions deployed in highly secure environments. We are unified in our mission to accelerate innovation and adoption of secure, digital technology to improve the operational agility of Defence and National Security. This is an exciting time for us, we have ambitious plans for continued growth and development, and we are seeking to add brilliant, experienced, motivated, and passionate people to our team to work with us on this journey. Our team is a fusion of brilliance, featuring senior operational, technical, and business leaders from various industries and the armed forces. We're also powered by a league of extraordinary IT engineers, architects, developers, and project managers. Together, we're an unstoppable force of digital innovation! SiXworks’ expertise includes Secure-by-Design, cloud computing, advanced network and infrastructure design, rapid application development, cross-security domain systems, multi-tenanted High-Performance Compute, multi-source data platforms, cyber vulnerability mitigation, and intelligence systems. We provide supplier-agnostic, technical, and business consultancy to customers while championing open-source and best-of-breed technologies. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance. More details relating to UK Security Clearance can be found here: United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk) SiXworks is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organisation. SiXworks will be the hiring entity. By proceeding with this application, you understand that SiXworks will share your personal information with other IBM subsidiaries involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: privacy SiXworks recognises the benefits of Reserve service to Country, Company and individual. We support Reservists and actively encourage them to apply. We are not considering submissions from agencies. #J-18808-Ljbffr

Select how often (in days) to receive an alert: At Honda we embrace inclusion in our various policies, so whilst our contracts state that the hours are as required to fulfil the role with a minimum of 35 hours per week, we offer flexibility for when you work. The regular office hours are 08:00 – 16:00 Monday to Thursday with a half hour lunch break & 08:00 – 13:00 on a Friday. However, we offer flexibility of when you work with our daily flex-time start of between 07:00 and 11:00 providing that there is no business requirement. Whilst there is no contractual right to work from home, the flexibility we offer is that you can request to work from home 2 days per week, again providing there is no business requirement to attend the office. The Business Analyst is responsible for supporting business change, process improvement and solution delivery across Honda Finance Europe (HFE). Working closely with business stakeholders, technical teams and external suppliers, the role helps shape solutions by understanding business needs, analysing opportunities, defining requirements and supporting the successful delivery of change initiatives. The role provides exposure to a wide range of business areas, systems and projects, requiring strong analytical, communication and stakeholder management skills. It contributes across the full change lifecycle, from discovery and solution definition through to testing, implementation, transition and continuous improvement. This role extends beyond traditional business analysis, requiring curiosity, adaptability and a willingness to learn. The role holder will work across a variety of business areas and change initiatives, often supporting multiple activities in parallel to support successful project and operational outcomes. In addition to business analysis activities, the role supports effective governance, risk management, reporting and decision-making, helping ensure solutions are aligned with business objectives, regulatory requirements and operational needs. Responsibilities will be carried out in close cooperation with HFE business users and Business Solutions team. • Lead discovery and analysis activities including workshops, interviews and process review sessions., • Gather, analyse and document business requirements, translating them into structured formats such as functional specifications, epics, themes and user stories., • Analyse impacts, dependencies, risks and benefits to support informed decision-making and solution identification and design., • Own and coordinate small to medium-sized changes and configuration-led initiatives, ensuring effective prioritization and end-to-end delivery., • Ensure changes are delivered in a controlled and traceable manner, following agreed governance, delivery and compliance standards., • Build effective relationships with business stakeholders, technical teams and external suppliers to support successful delivery outcomes., • Facilitate workshops, walkthroughs, reviews and demonstrations to gather, validate and refine requirements and solutions., • Support knowledge transfer activities, user guidance and small-group training where appropriate., • Support business access to data, reporting and insight, including the development and validation of reports and dashboards., • Contribute to initiatives that improve data quality, reporting capability and business insight., • Assist stakeholders in understanding reporting requirements and identifying opportunities for improved data-driven decision making., • Maintain alignment of solutions within a highly regulated environment and balance business objectives, regulatory requirements, controls and operational needs., • Maintain appropriate delivery documentation and reporting., • Formally communicate risks, issues, impacts and dependencies., • Support changes through deployment lifecycle: development, testing phases, application versions and environments., • Identify and support continuous improvement initiatives to enhance operational efficiency and delivery outcomes., • Strong organisational skills with a methodical approach to planning, documentation and managing multiple priorities., • Proven experience in a Business Analyst, System Analyst or similar role, with a strong understanding of business analysis methodologies, tools and techniques., • Experience working in asset finance, financial services, or other regulated environments., • Ability to translate technical topics into clear business language and impacts., • Strong stakeholder management and communication skills., • Analytical capability for reporting and structured information management., • Ability to adapt quickly to new systems and tools., • BCS accreditation or equivalent Business Analysis qualification., • IT or technical background (formal or through experience), with exposure to system architectures and integration patterns., • Experience using change delivery and requirements management tools (e.g. Jira or similar platforms)., • Experience supporting reporting, business intelligence or data-driven initiatives, including exposure to tools such as Power BI, Microsoft Fabric, Power Query or SQL. Honda is committed to the principle of equal opportunity in the workplace for all employees, temporary workers, contractors, applicants and visitors. Honda also encourages respect for the individual differences and talents of others while making full use of one's own abilities, based on Honda's philosophy of respect for the individual. At Honda, we value and celebrate diversity and are committed to being a fair, non-discriminatory company that promotes and welcomes the uniqueness and differences of people around the world. We recognise that a diverse workforce allows for different ideas and perspectives, and we encourage everyone to share them. We strive to foster a culture of belonging that is consistent with Honda's core values and lived out in the way we work and respect each other. For us at Honda, diversifying our workforce means increasing its overall strength by providing people with equal opportunities - regardless of personal characteristics or previous careers. This commitment flows directly from the Honda philosophy and the belief that we are all working towards a common goal. Honda recruits, hires, trains and promotes the most qualified/experienced individuals at all levels without regard to race, origin, religion or belief, gender, sexual orientation, age, disability or any other protected characteristic. Job Segment: Business Analyst, Business Intelligence, Work from Home, Risk Management, Technology, Finance, Contract #J-18808-Ljbffr

Package: Competitive Salary + Benefits Role ID: SF19583 Are you ready to be part of the future? At QinetiQ, we’re not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as an Associate Data Fabric Engineer at our Farnborough site, where you will have the opportunity to work with cutting‑edge technology in partnership with some of the most brilliant minds. As an Associate Data Fabric Engineer, you will further design, build and operate our secure, open, and extensible data fabric capability for Defence and National Security customers. Day‑to‑day, you will create a shared “paved road” that lets teams integrate, govern, and consume data products both safely and quickly across batch, streaming and analyst‑driven workflows. This includes enabling workflow automation and configurable data integration with resilient operation in Denied, Degraded, Intermittent and Limited (DDIL) communications environments supporting edge deployments. • Designing, implementing, and evolving the event‑driven data fabric architecture that enables automation and downstream AI‑based systems: ingestion, integration, storage, processing, metadata, governance, and access patterns aligned to customer outcomes and security constraints, • Supporting with building and operating workflow automation capabilities that enable repeatable, governed analyst workflows (reusable patterns, configuration‑driven behaviours, and safe promotion across environments), • Delivering configurable data integration through curated connectors and standard patterns for transformation, routing, enrichment and correlation with clear contract and operational guardrails, • Engineering for DDIL and edge deployments: Design Patterns for constrained connectivity, supporting appropriate local processing at edge and implementing secure configuration distribution, • Building streaming ingestion, event pipelines, batch/stream processing workloads using both distributed event streaming technologies and Apache Flink and/or Apache Spark with clear SLA’s and repeatable deployment, • Implementing metadata, lineage and catalogue capabilities and implementing policy‑based security and governance, • Previous experience as a data/platform engineer working on distributed systems in production, • Proven hands‑on experience with open‑source data integration and streaming technologies and delivering configurable integration patterns (connectors, reusable components, rules, and orchestration), • Previous experience enabling workflow automation for technical users, • A strong grasp of data modelling fundamentals, data contracts and schema evolution, • Experience designing for reliability, scalability, and operability: monitoring, alerting, deployment automation, incident handling, and performance tuning, • A practical security mindset: least privilege, auditability and designing controls that do not restrict usability We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based at our Farnborough site. Hybrid working patterns are available. At our Farnborough site exciting work takes place at our state‑of‑the‑art facility, with high‑energy laser technologies, our 5m pressurised wind tunnel which has a simulation capability that is unique in the UK and our large research and development projects is a real hub of creativity, research and innovation. Join our talented teams of Engineers, IT & Cyber Specialists, Project Managers, Group Functions Teams and many more to provide future defences in the UK. As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. www.qinetiq.com/en/careers/life-at-qinetiq • Matched contribution pension scheme, with life assurance, • Generous holiday allowance, with the option to purchase additional days, • Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance, • Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more, • We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme, • Volunteering Opportunities - helping charities and local community We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels value, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which mean factors such as nationality or previous nationalities may affect the roles that you can be employed in. Please note that all applicants for this role must be willing to go through DV Clearance. #J-18808-Ljbffr

Reports to: Director of Growth and Customer Experience IDGateway delivers SaaS solutions into security-sensitive and operationally demanding environments. We work closely with airports, aviation operators and enterprise clients to improve operational efficiency, compliance and workforce management through modern technology. The Client and Product Support Analyst is the primary point of contact for IDGateway's clients, providing telephone and email support across our all of our products. The role is built around client engagement: managing expectations clearly, communicating with warmth and professionalism, and ensuring every client interaction leaves them confident that their issue is understood and being handled. Keeping our clients happy is the core purpose of this role while balancing the needs and standards of the company. The role logs, tracks and manages support issues through Jira Service Desk, Confluence and other Atlassian tools. Working within a complex regulatory environment, the role demands accuracy, clear documentation and a calm, structured approach to managing a live ticket queue including incidents, issues and client requests, against agreed SLAs. A key requirement of the role is to prepare demonstrations, investigate and reproduce issues, develop, improve and update user documentation, helping ensure clients have the information they need to be as self-sufficient as possible. • Direct experience in a client-facing support role, within a software, SaaS or technology business., • Hands-on experience using Jira, Confluence or other Atlassian tools., • A warm, professional communication style and genuine comfort engaging with clients by telephone and Teams, even when the news isn't good., • A methodical, detail-oriented approach to logging, tracking and progressing tickets to resolution., • A genuine interest in developing technical and database skills., • A 'make it happen', 'do it now' attitude., • You don't enjoy speaking with clients directly, this is a client-facing role with frequent teams, phone and email contact., • You have no prior experience in a ticket-driven, SLA-based support environment., • You do not have any interest in the technical aspect of the support role., • Provide telephone and email support to our clients operating within a complex regulatory environment, across all IDGateway products., • Build and maintain strong client relationships with key contacts throughout the support lifecycle., • Follow the company support process, logging and documenting all incidents accurately using Jira Service Desk, Confluence and other Atlassian tools., • Investigate reported issues thoroughly and author clear, well-articulated tickets that accurately capture the problem for development teams, i.e. a reproduction step list and evidence summary a developer could act on without needing a follow-up call., • React quickly to incoming tickets to ensure SLAs are met, communicating and escalating issues as necessary., • Regularly update and report ticket progress and status to the team and to clients until complete., • Identify patterns and recurring issues across support tickets, feeding insights back to the team to help prevent future occurrences., • Support data analytics on support trends and issues, ensuring findings are clearly documented and evidenced., • Carry out client communication using tools such as HubSpot, Teams, Jira and Outlook, • Collate and prepare support information for inclusion in client-facing reports., • Use AI tools such as Claude to help identify recurring themes and patterns across support tickets, and to support the production of client-facing reports and documentation., • Work alongside team members to deliver user education by maintaining training and client documentation materials., • Apply the company's values and behaviours to their work ethic., • Comfortable working directly with databases (e.g. SQL queries) to investigate and evidence issues, going beyond front-end observation to identify a reasonable cause., • Comfortable working within a database under guidance, reducing reliance on developers for routine fixes., • Able to produce clear reproduction steps and evidenced diagnosis for development teams, reducing back-and-forth on escalated tickets., • Willing to work closely with the Test and Development teams to resolve issues, building technical understanding over time., • Comfortable navigating a complex software product and willing to dig into detail and use initiative rather than deferring every technical question., • Excellent customer communication skills, able to translate technical detail into plain language for non-technical clients., • Strong analytical mindset, able to break down complex issues into clear, logical steps., • Proactive approach to problem prevention, using support data and trends to flag risks before they, • Organised and accurate record-keeping across ticketing and reporting systems., • Resilient under pressure, able to prioritise a live ticket queue against SLA deadlines., • Familiar and comfortable using company approved AI tools to increase the effectiveness of our day to day activities., • Comfortable in communicating client issues to technical teams., • 2+ years in a technical customer service or 2nd line support role., • Experience in a SaaS, software, or technology business supporting external clients., • Experience working with a ticketing/service desk system (e.g. Jira Service Desk, Confluence) in a live support environment., • Working knowledge of SQL or comfortable querying relational databases., • Experience liaising directly with development or engineering teams to progress technical issues., • Aviation, airport operations, or background screening industry experience., • Experience working within a complex, regulated environment., • Holiday: 23 days per annum + Birthday., • Pension: 3% Employer contribution, • Flexible Benefits: up to £750 per annum to spend on a range of benefits, • Location: 3 Days per week @ 33 Hercules Way, 2 days per week work from home, • Employment is subject to a background and criminal record check #IDGateway #J-18808-Ljbffr

Job Description:Applications ArchitectHampshire (site-based)We're looking for an experienced Applications Architect to join our Digital Applications Transformation team. This is an opportunity to play a pivotal role in complex transformation programmes. We’re passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process.You'll work at the heart of major business and technology change initiatives, partnering with architects, engineers and business leaders to design solutions that deliver real value. Whether you're helping modernise core mainframe platforms, defining enterprise-wide architecture roadmaps, or guiding development teams through delivery, you'll be instrumental in shaping the future of our clients' technology ecosystems. The Solution Architect is responsible for designing and delivering end-to-end technical solutions aligned with business requirements and enterprise architecture standards. The role bridges the gap between business needs and technology, ensuring scalable, secure, and cost-effective solutions that support digital transformation.Key ResponsibilitiesEDRMS & Enterprise Content ManagementLead architecture and technical oversight for Electronic Document and Records Management Systems (EDRMS).Support integrated search capabilities and bespoke application components developed primarily in Java.Ensure the secure deployment, maintenance, and enhancement of document and records management platforms.Provide expertise in enterprise-scale content management solutions such as:IBM FileNet, OpenText or similar enterprise EDRMS platformsClient-Side Application ManagementAssess and design secure deployment models for desktop and end-user applications.Determine application installation, configuration, packaging, lockdown, and security requirements.Work with third-party packaging suppliers to ensure applications are delivered according to security and operational standards.Support software lifecycle management, including upgrades, patching, and version control.Server-Side Application ServicesDesign and maintain secure hosting architectures for applications operating within private cloud environments.Support both COTS and GOTS applications, including:Geographic Information Systems (GIS)Analysis toolsetsDatabase-driven business applicationsWeb-based application platformsDefine secure installation approaches and maintain supportability through application upgrades and lifecycle changes.Ensure application resilience, performance, and operational sustainability.Application Modernisation & InnovationIdentify opportunities for application modernization and service improvement.Support the introduction of new business applications and emerging technologies.Evaluate application migration and hosting opportunities for new customers.Assess application portability, data migration requirements, and security implications when onboarding new services.Contribute to the future expansion of bespoke application development capabilities.Security & DevSecOpsApply security-by-design principles throughout the application lifecycle.Work with DevSecOps pipelines to support secure application delivery and deployment automation.Ensure applications comply with security accreditation, vulnerability remediation, and governance requirements.Collaborate with security architects and operational teams to continuously improve application security posture.Agile DeliveryOperate within a SAFe Agile delivery framework.Participate in Agile ceremonies including sprint planning, reviews, retrospectives, and backlog refinement.Collaborate with product owners, development teams, infrastructure teams, and customer stakeholders to deliver business value.Stakeholder ManagementBuild strong relationships with customer architects, technical authorities, and delivery teams.Support architecture reviews, design assurance activities, and governance forums.Provide technical guidance and leadership across multidisciplinary teams.Act as a trusted advisor on application architecture and hosting strategies.Essential Skills/Qualifications:Proven experience as an Applications Architect, Solution Architect, or Technical Architect.Strong understanding of enterprise application architecture principles.Experience supporting large-scale Electronic Document and Records Management Systems (EDRMS).Knowledge of enterprise content management platforms such as OpenText, IBM FileNet, or similar.Experience with COTS, GOTS, and bespoke application environments.Understanding of application deployment, packaging, and configuration management.Experience with private cloud-hosted applications and web-based architectures.Strong knowledge of databases, application integrations, and web technologies.Experience producing architectural artefacts, including HLDs and service designs.Strong stakeholder engagement and communication skills.Understanding of secure application design and lifecycle management.Batchelor Degree or Equivalent qualifications.Desirable ExperienceJava application development knowledge.Experience with GIS platforms and specialist analyst toolsets.Experience within highly regulated or secure government environments.Knowledge of DevSecOps tools, CI/CD pipelines, and automation frameworks.Experience working within SAFe Agile delivery environments.Experience supporting application modernization and transformation initiatives.Familiarity with cloud migration and application onboarding projects.Exposure to bespoke business application development and solution delivery.Working EnvironmentOperates within a customer-governed architectural framework where the customer retains Design Authority and Enterprise Architecture ownership.Works collaboratively with customer Chief Architects and Application Architects who review and assure solution designs.Responsible for delivering application architecture and implementation designs that comply with customer standards, governance processes, and security requirements.Focused primarily on application services rather than enterprise architecture ownership or application portfolio rationalisation activities.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. #J-18808-Ljbffr

With 20+ years of expertise, Unily unites people, technology, and knowledge into action through the only AI-native employee experience platform. As the intelligent digital front door to work, Unily helps enterprises from 1,000 to 100,000+ employees, including Estée Lauder Companies, CVS Health, and British Airways, remove friction, increase clarity, and accelerate productivity so work moves faster. Unily is a five‑time Leader in Employee Experience, recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Intranet Packaged Solutions, the 2024 Forrester Wave™: Intranet Platforms, and the IDC MarketScape: Worldwide Experience‑Centric Intelligent Digital Workspaces 2025. This analyst leadership is reinforced by strong customer validation, including G2 Crowd Leader recognition for exceptional usability and enterprise‑grade performance. Unily also holds the prestigious ClearBox “Intranet Choices 2025” award. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose The primary purpose of the Quality Assurance (QA) Engineer role is to ensure the delivery of high-quality, reliable, and user-friendly software. This role is critical in identifying and addressing software defects through the design and execution of robust testing. Through collaboration with software developers, product managers, and other stakeholders, the QA Engineer will produce clear testing objectives and comprehensive test plans, with the goal being to prevent significant bugs or usability issues, thereby safeguarding the user experience and the Unily’s reputation. This is a hybrid role with an expectation of 1 to 2 days per week in Eashing, Surrey and occasional days at our London office. You may be expected to be available on call during holiday periods – always by prior arrangement. Responsibilities • Collaborate with product and development teams during the design phase to identify potential issues early in the process., • Participate in refinement sessions to provide input on testability and potential edge cases., • Design and create comprehensive test cases to ensure all functionalities are examined with appropriate thoroughness., • Execute manual test cases to identify any discrepancies or issues in the software., • Analyse test results carefully to determine the root causes of any detected problems., • Validate and report bugs, providing detailed descriptions and steps to reproduce them., • Design and execute detailed test plans to cover all aspects of the software's functionality., • Design and execute automated tests to streamline the testing process and improve efficiency., • Maintain and update automated tests regularly to ensure they remain effective and relevant., • Provide support to other areas of the business through issue triage and root cause analysis, answering questions and interacting with customers and prospects where required., • Maintain awareness of QA processes and best practices to continuously improve testing methodologies., • Assist in ensuring quality standards are met by collaborating with the development team and providing feedback. Requirements • Testing experience with web applications, • A broad experience in a range of testing types and techniques, • Professional test automation experience, • Knowledge of Playwright ideally using C#, • Knowledge of GIT, • API Testing experience (manual or automated) including use of tools such as Postman, • Awareness of industry standards and latest developments with test automation tools and practices, • Knowledge of VSTS or Azure DevOps or equivalent, • Experience with an Agile environment where Development teams practice Continuous Delivery, • Experience with mobile automation (Appium), • Experience with non-functional testing, • Experience of Azure or similar cloud services, • Excellent spoken and written communication skills, • Capable of working both independently and as part of a team, • Passion for quality with high standards for personal and collective achievement We are united by a shared purpose and are committed to truly understanding each other. We know that everyone is unique and has their own story. We strive to have a diverse workforce that embraces and celebrates one another. We are united in building connections and curious to learn from each other so that we continue to grow together to build the workplace of tomorrow. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won’t find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don’t just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community. We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK at the time of application and for the duration of employment. View Unily's UK & EEA Careers Privacy Notice here QA Engineer • Lower Eashing, England, United Kingdom, GU7 2QW #J-18808-Ljbffr

Select how often (in days) to receive an alert: Location: Farnborough, England, United Kingdom Role Type: Permanent – Full Time Package: £47,000 -£53,250 (salary dependent on experience) + Benefits Role ID: SF20445 Are you ready to be part of the future? At QinetiQ, we’re not just imagining tomorrow we are creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as an Engineer - Structural Analysis at our Farnborough site, where you will have the opportunity to work with cutting‑edge technology in partnership with some of the most brilliant minds. As an Engineer - Structural Analysis, you’ll support our Structural Analysis and Optimisation capability. The Structural Analysis team uses advanced finite element‑based structural analysis codes supported by classical analytical methods to simulate the response of complex, and often novel, materials and structures in challenging, real‑world environments. Day‑to‑day, you’ll support projects across the whole of QinetiQ and for customers in most technical domains, including air, maritime, weapons, land and space. Activities range from conventional stress analysis services through to the development and application of novel simulation methods to develop products, de‑risk high‑value test activities, inform safety cases and evaluate scenarios that would not be feasible to test. • Structural analysis of large, complex assemblies to support the development of major military products, • Stress analysis of aircraft modifications and trials installations, for military aircraft and the QinetiQ fleet, • Assessment of collisions between small ‘drones’ and crewed aircraft, using a combination of validated simulation methods and full‑scale testing, • Development and validation of simulation methods to evaluate the effect of emerging directed energy laser weapons on target structures, • Supporting the development of novel technologies for the future UK aircraft, • De‑risking the development of large composite structures for major UK maritime programmes, • Experienced structural analyst, with strong analytical and numerical skills, • Experience in finite element modelling methods, using ABAQUS, • Ability to deliver projects that include high levels of novel research and methods development as well as undertaking traditional engineering assessments and design‑support activities, • Knowledge of adjacent technical disciplines such as design, manufacturing, materials, aerodynamics/hydrodynamics, • Able to write quality technical reports and presentations, • The team operates across multiple technical domains so technical capability is more important than domain experience. However, experience in aerospace, space or weapons domains would be beneficial, • Meets the requirements of a Chartered Engineer (or working towards this), • Finite element analysis using the Hyperworks suite of products (desirable) We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based at our Farnborough site with a minimum average site attendance of three days per week. Travel to other QinetiQ and customer sites will be expected (mainly Boscombe Down). Flexible working and compressed hours are available. Please note that all applicants for this role must be eligible for SC clearance, as a minimum. At QinetiQ we are committed to building an inclusive, accessible and welcoming workplace where everyone feels valued and supported. We believe that a diverse mix of backgrounds, perspectives and experiences drives innovation and leads to better outcomes for our people, customers and communities. We encourage applications from all candidates and are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the recruitment process, please let us know by emailing . O ne of our recruitment team will contact you. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in. As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace cultur e .www.qinetiq.com/en/careers/life-at-qinetiq • Matched contribution pension scheme, with life assurance, • Generous holiday allowance, with the option to purchase additional days, • Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance, • Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more, • We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme, • Volunteering Opportunities - helping charities and local community #J-18808-Ljbffr

Select how often (in days) to receive an alert: Location: Farnborough, England, United Kingdom Role Type: Permanent – Full Time Package: £47,000 -£53,250 (salary dependent on experience) + Benefits Role ID: SF20445 Are you ready to be part of the future? At QinetiQ, we’re not just imagining tomorrow we are creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as an Engineer - Structural Analysis at our Farnborough site, where you will have the opportunity to work with cutting‑edge technology in partnership with some of the most brilliant minds. As an Engineer - Structural Analysis, you’ll support our Structural Analysis and Optimisation capability. The Structural Analysis team uses advanced finite element‑based structural analysis codes supported by classical analytical methods to simulate the response of complex, and often novel, materials and structures in challenging, real‑world environments. Day‑to‑day, you’ll support projects across the whole of QinetiQ and for customers in most technical domains, including air, maritime, weapons, land and space. Activities range from conventional stress analysis services through to the development and application of novel simulation methods to develop products, de‑risk high‑value test activities, inform safety cases and evaluate scenarios that would not be feasible to test. • Structural analysis of large, complex assemblies to support the development of major military products, • Stress analysis of aircraft modifications and trials installations, for military aircraft and the QinetiQ fleet, • Assessment of collisions between small ‘drones’ and crewed aircraft, using a combination of validated simulation methods and full‑scale testing, • Development and validation of simulation methods to evaluate the effect of emerging directed energy laser weapons on target structures, • Supporting the development of novel technologies for the future UK aircraft, • De‑risking the development of large composite structures for major UK maritime programmes, • Experienced structural analyst, with strong analytical and numerical skills, • Experience in finite element modelling methods, using ABAQUS, • Ability to deliver projects that include high levels of novel research and methods development as well as undertaking traditional engineering assessments and design‑support activities, • Knowledge of adjacent technical disciplines such as design, manufacturing, materials, aerodynamics/hydrodynamics, • Able to write quality technical reports and presentations, • The team operates across multiple technical domains so technical capability is more important than domain experience. However, experience in aerospace, space or weapons domains would be beneficial, • Meets the requirements of a Chartered Engineer (or working towards this), • Finite element analysis using the Hyperworks suite of products (desirable) We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based at our Farnborough site with a minimum average site attendance of three days per week. Travel to other QinetiQ and customer sites will be expected (mainly Boscombe Down). Flexible working and compressed hours are available. Please note that all applicants for this role must be eligible for SC clearance, as a minimum. At QinetiQ we are committed to building an inclusive, accessible and welcoming workplace where everyone feels valued and supported. We believe that a diverse mix of backgrounds, perspectives and experiences drives innovation and leads to better outcomes for our people, customers and communities. We encourage applications from all candidates and are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the recruitment process, please let us know by emailing . O ne of our recruitment team will contact you. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in. As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace cultur e .www.qinetiq.com/en/careers/life-at-qinetiq • Matched contribution pension scheme, with life assurance, • Generous holiday allowance, with the option to purchase additional days, • Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance, • Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more, • We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme, • Volunteering Opportunities - helping charities and local community #J-18808-Ljbffr

With 20+ years of expertise, Unily unites people, technology, and knowledge into action through the only AI-native employee experience platform. As the intelligent digital front door to work, Unily helps enterprises from 1,000 to 100,000+ employees, including Estée Lauder Companies, CVS Health, and British Airways, remove friction, increase clarity, and accelerate productivity so work moves faster. Unily is a five‑time Leader in Employee Experience, recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Intranet Packaged Solutions, the 2024 Forrester Wave™: Intranet Platforms, and the IDC MarketScape: Worldwide Experience‑Centric Intelligent Digital Workspaces 2025. This analyst leadership is reinforced by strong customer validation, including G2 Crowd Leader recognition for exceptional usability and enterprise‑grade performance. Unily also holds the prestigious ClearBox “Intranet Choices 2025” award. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr. CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr. CSM will independently partner with multiple stakeholders across our Unily business and that of the client. The successful candidate will have perfect blend of relationship management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. • Be the primary point of contact for designated portfolio of customers across varied sectors and industries establishing a trusted advisor relationship and acting as the customer advocate into the business, • Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success, • Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements, • Use analytics data and other measurement tools to understand where usage of the product can be approved and work with customers to implement change, • Conduct regular business reviews post product implementation with client stakeholders to ensure return on investment is being achieved and platform objectives are evolving in line with business requirements., • Recognize, address, and elevate customer needs/issues cross-departmentally to ensure a quick resolution, • Identify renewal risks and collaborate with internal teams to remediate and ensure a successful renewal, • Prepare and educate customers on new features and releases and support in the implementation of these., • Maintain a deep understanding of the product, keeping up to date as it continuously evolves., • 7+ years experience in a Customer Success Management, Account Management or Partnership Management role, • Experience in managing a portfolio of $2M plus ARR, • Experience in managing large multinational organizations with 15,000 plus employees, • Experience working in a SaaS environment, • Experience working with digital workplace platforms either as a manager or end user e.g. Jive, Interact, Jostle, • Experience in using customer success tools such as Planhat, Salesforce, Gong, Microsoft office and Miro, • Experience within a fast paced, dynamic and entrepreneurial company, • Excellent attention to detail., • Ability to work independently and as part of a team., • Must be organized and able to prioritize, multi-task, work under pressure, and work to deadlines., • Proactive, motivated, calm and show initiative., • Professional fluency in German and/or French is required, with the ability to communicate effectively in both written and spoken formats. Unily people are dynamic smart and forward thinking, are natural innovators with a passion for first class delivery and customer service. This Job Description is intended to provide guidance on the range of duties associated with the role. It may be changed to reflect or anticipate changes or to undertake additional duties as required by the Leadership Team. In addition to a generous base salary and commission plan, here are some things we think you will love: We are focused on achieving results as a team and having fun while we do it. You won’t find a friendlier or more dedicated bunch of people. We are very proud of our ever‑evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. We don’t just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. When you need to be in the office we want it to be like being at home. We have a well‑stocked kitchen and the option to bring your dog to work. • 25 days holiday plus an extra paid day off to enjoy your birthday, • Vitality life cover (for health, sight, hearing and dental), • Aviva pension (via a salary sacrifice scheme), • life assurance, • income protection, • and so many more We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here. Senior Customer Success Manager, EMEA • Eashing, England, United Kingdom, GU7 #J-18808-Ljbffr

Job Title: Residual Value Analyst in Car Rental Industry Job Type: Permanent Employment Location: Bracknell Head Office Based (Hybrid Working 4 days in office, 1 from home) We are looking for a data-driven Residual Value Analyst to own end-to-end Residual Value topics for an assigned group of countries within our international fleet. This is a broad, business-facing role: you will forecast residual values, set pricing reserves for remarketing, and evaluate new-vehicle deals for in-fleeting for a number of countries. You will help create, develop and apply the central RV methodology to local market conditions, and act as the go-to RV partner for local Remarketing, Procurement, Finance and Fleet Planning teams in your countries. The role combines hands-on data analysis with regular reporting and presentation to senior stakeholders. • Develop and maintain Residual Value forecasts for your assigned countries, applying the team's central methodology to local market data and conditions., • Set and maintain pricing reserves for remarketing units in your countries, balancing recovery value against disposal speed., • Evaluate deals for new vehicles proposed for in-fleeting, providing RV-based analysis and sign-off within delegated authority., • Analyse local used-vehicle market trends, OEM incentive and repurchase programme terms, and macroeconomic indicators specific to each of your countries., • Collaborate with local Remarketing, Procurement and Fleet Planning teams to validate assumptions and align on disposal strategy., • Monitor fleet cycling and de-fleet timing to optimise RV realisation across disposal channels (auction, retail, digital, export)., • Prepare country-level RV reports, dashboards and presentations for the RV Manager and cross-functional stakeholders., • Escalate model issues to the Data Analyst and feedback local market intelligence to help refine the central methodology., • Track EV and alternative-fuel residual value trends specific to your markets, given evolving regulatory and demand dynamics., • Conduct ad hoc analysis and build business cases to support local Procurement and Remarketing decisions as they arise., • Benchmark local RV performance against external market data providers and competitor trends., • University degree in Economics, Finance, Statistics or a related field., • Minimum 2+ years of experience in residual values, pricing, remarketing or fleet analytics in the automotive, leasing or rental sector., • Strong understanding of Residual Values, depreciation, Total Cost of Ownership (TCO), and manufacturer repurchase/buy-back programme structures relevant to rental fleets., • Proficiency in Excel (pivot tables, advanced formulas, dashboards); knowledge of Power BI or SQL is a +., • Practical, hands‑on use of AI tools (e.g. Copilot, ChatGPT, Claude) to speed up market research, data analysis and report/presentation drafting - combined with the judgement to check and validate AI-generated output before using it in RV decisions., • Familiarity with RV data tools relevant to your countries (Eurotax, CAP HPI, DAT, Autovista, or similar)., • Strong stakeholder management skills — able to work effectively across departments and cultures. Comfortable presenting analysis and recommendations to senior stakeholders, adapting messaging to different audiences., • Comfortable managing competing priorities independently across multiple countries., • Generous Leave: 25 days holiday, plus bank holidays. Rising with length of service., • Employee Assistance Programme (EAP): Provided by Health Assured – 24/7 support for your mental health and wellbeing., • Employee Discounts: Discounts on car rental across Avis Budget Group (including Zipcar)., • Pension Contribution: Company pension plan to help secure your future., • Friends and Family Discount: Special rates for your loved ones., • Onsite Amenities: Bracknell HQ offers free parking and access to a small onsite gym. #J-18808-Ljbffr

We're looking for an Applications Analyst to join our technology team at Farnborough Airport, Europe's leading business aviation airport. This is an exciting opportunity for someone with experience in Service Desk, Application Support, Systems Administration, Software Testing, QA or IT Projects who wants to build a specialist career supporting and improving business-critical applications. Working closely with the Applications Manager, you'll help support a diverse portfolio of systems used across the Airport, Aviator Hotel and wider Group businesses. You'll gain exposure to application administration, software projects, testing, supplier management, reporting and continuous improvement initiatives. Key responsibilities include: • Supporting and maintaining business applications across the Airport and Group., • Administering users, permissions and system configuration., • Investigating and resolving complex application issues., • Working with software suppliers to manage incidents, upgrades and enhancements., • Supporting software implementations, upgrades and digital improvement projects., • Assisting with testing, user acceptance activities and release management., • Helping stakeholders access and utilise application data and reporting., • Identifying opportunities to improve processes, systems and user experience., • Consistently demonstrate and encourage others to adhere to the company values of Proud, Passionate, Ambition and Together., • Contribute to the Company’s aspiration of becoming an Employer of Choice and Responsibility in the local area by actively participating in our volunteering opportunities where possible., • Demonstrate engagement with and adherence to the Company’s policies, procedures, guidelines, wellbeing initiatives and reporting channels to ensure all work is carried out safely and to the highest standards, including but not limited to:, • Health & Safety, Occupational Health & Safety, Compliance and Environmental standards / legislation., • Aerodrome license and CAA standards., • Appropriate Workplace Behaviour, UK Modern Slavery and General Data Protection & Retention (GDPR) Policies., • Support the team with adhoc activities/tasks as reasonably requested., • Evidence of Right to Work in the UK., • Full 5-year employment/educational history required (with no unaccounted-for gaps)., • Able to obtain a clear Criminal Record Check (CRC) certificate and a Counter Terrorist Check (CTC) certificate to the required security clearance level for this role., • Hold a full valid UK Driving License or equivalent., • Experience in:, • Service Desk, Application Support, Systems Administration, Software Testing, QA or a similar IT role., • Troubleshooting software and application issues., • Managing users, permissions and system access., • Working with business stakeholders and third-party suppliers., • Supporting business systems in a live operational environment., • Experience of airport, aviation or hotel systems., • Exposure to Power BI or reporting tools., • Experience supporting software implementations or business system projects., • Discretionary annual bonus., • 25 days holiday per annum (pro-rata), plus statutory public holidays., • Workplace pension scheme with enhanced employer contributions., • Enhanced Company Maternity and Paternity Pay., • Life assurance., • Access to medical plan including a range of private treatments (after probation period)., • Health & Wellbeing app with access to discounts., • Electric vehicle scheme (after 9 months of employment)., • Annual complimentary bike maintenance., • Free onsite parking., • Cycle to work scheme., • Access to an Employee Assistance programme and helpline., • Discount on accommodation, food and beverages at affiliated hotel., • Discount on food/beverage at affiliated pub., • You’ll also get all kinds of other great perks, like social events and special employee offers. #J-18808-Ljbffr

This is a primarily remote position, with occasional travel to Oxford and Guildford, working within a structured Level 0, Level 1 and Level 2 support environment. An exciting opportunity has arisen for an experienced Level 1 Service Desk Engineer to join a growing IT Managed Services team. A collabo

Farnborough Airport is seeking an Applications Analyst to join our technology team. You will support and maintain a portfolio of business-critical applications across the Airport and Group, administering users, permissions and configurations while guiding testing, releases and supplier interactions. You will gain exposure to Power BI reporting, IT projects, and continuous improvement initiatives in a live operational environment at a leading European aviation hub. #J-18808-Ljbffr

Here at SC Johnson Ltd , we have an opportunity for an Order Management Analyst - German Speaker to join our team based in Frimley . You will join us on a full-time, permanent basisin return for a competitive salary. Function: Shared Service Centre - Customer Fulfillment Location: Frimley, Surrey Contract: Permanent This position is not available for international relocation This position is eligible to work from home one day a week SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide – including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer's Clean Day®, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more. The 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations. About the Order Management Analyst - German Speaker role As part of the EMEA Shared Service Centre, you'll provide outstanding service for all aspects of service for customers in our German markets (retailers) and for the SCJ sales team for which you're responsible. As well as this you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders, and liaise with internal stakeholders and working closely with the team to plan and organize every detail of the customer fulfilment journey. About the function The Customer Supply Chain function is made up of 5 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full, to our customers. What's in it for you? Flexible starting and finishing times + 4.5 day working week 33 days annual leave including public holidays due to supporting European countries Profit Share, Pension, Life cover & Health Insurance Shuttle bus from local train stations, EV Charging, Free parking Newly revamped Gym with free classes and NEW Spin Studio! Key responsibilities of our Order Management Analyst - German Speaker: To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets. To work closely with other members of the customer Fulfilment team, as well as the Associate Manager to provide outstanding service to all customers. To maximize collaborative ways of working with trade customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiatives. To professionally manage stock allocations in line with local sales & supply chain teams' expectations in low or out of stock situations. To ensure the effective management of new product listings and delists into customers through liaison with the local sales & logistics service providers. Supported by promotional grids, to work closely with local sales teams and customers to ensure the professional management of customer promotions/other trade events. Ensure the accurate and smooth processing of customer orders and master data (Customer & Material Data) in SAP. To deliver ongoing effectiveness improvements to the order management activity using LEAN Tools and Methodologies. What we're looking for in our Order Management Analyst - German Speaker: Experience you'll bring: Fluent in English and ideally German both written and verbal Should be of graduate caliber Supply Chain Experience or understanding of end-to-end Supply Chain (desirable) Previous experience in customer services and order management experience (desirable) Intermediate level in Word, Excel and Outlook Knowledge of Lean methodology & tools an advantage (desirable) Behaviours you'll need: Ability to work under pressure and excellent attention to detail Ability to establish collaborative and trusting business relationships, through professional, proactive interactions Good team player and must show flexibility/adaptability Mindset to seek continuous improvement Strong communication and influencing Skills Inclusion & Diversity We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive. We're committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment If you feel you have what it takes to become our Order Management Analyst - German Speaker , then please click ‘apply' now! #LI-DC1 TPBN1_UKTJ

IDGateway delivers SaaS solutions into security-sensitive and operationally demanding environments. We work closely with airports, aviation operators and enterprise clients to improve operational efficiency, compliance and workforce management through modern technology. The Client and Product Support Analyst is the primary point of contact for IDGateway’s clients, providing telephone and email support across our all of our products. The role is built around client engagement: managing expectations clearly, communicating with warmth and professionalism, and ensuring every client interaction leaves them confident that their issue is understood and being handled. Keeping our clients happy is the core purpose of this role while balancing the needs and standards of the company. The role logs, tracks and manages support issues through Jira Service Desk, Confluence and other Atlassian tools. Working within a complex regulatory environment, the role demands accuracy, clear documentation and a calm, structured approach to managing a live ticket queue including incidents, issues and client requests, against agreed SLAs. A key requirement of the role is to prepare demonstrations, investigate and reproduce issues, develop, improve and update user documentation, helping ensure clients have the information they need to be as self-sufficient as possible. This role will suit you if you have: • Direct experience in a client-facing support role, within a software, SaaS or technology business., • Hands-on experience using Jira, Confluence or other Atlassian tools., • A warm, professional communication style and genuine comfort engaging with clients by telephone and Teams, even when the news isn’t good., • A methodical, detail-oriented approach to logging, tracking and progressing tickets to resolution., • A genuine interest in developing technical and database skills., • A ‘make it happen’, ‘do it now’ attitude. This role is unlikely to suit you if: • You don't enjoy speaking with clients directly, this is a client-facing role with frequent teams, phone and email contact., • You have no prior experience in a ticket-driven, SLA-based support environment., • You do not have any interest in the technical aspect of the support role., • Provide telephone and email support to our clients operating within a complex regulatory environment, across all IDGateway products., • Build and maintain strong client relationships with key contacts throughout the support lifecycle., • Follow the company support process, logging and documenting all incidents accurately using Jira Service Desk, Confluence and other Atlassian tools., • Investigate reported issues thoroughly and author clear, well-articulated tickets that accurately capture the problem for development teams, i.e. a reproduction step list and evidence summary a developer could act on without needing a follow-up call., • React quickly to incoming tickets to ensure SLAs are met, communicating and escalating issues as necessary., • Regularly update and report ticket progress and status to the team and to clients until complete., • Identify patterns and recurring issues across support tickets, feeding insights back to the team to help prevent future occurrences., • Support data analytics on support trends and issues, ensuring findings are clearly documented and evidenced., • Carry out client communication using tools such as HubSpot, Teams, Jira and Outlook, • Collate and prepare support information for inclusion in client-facing reports., • Use AI tools such as Claude to help identify recurring themes and patterns across support tickets, and to support the production of client-facing reports and documentation., • Work alongside team members to deliver user education by maintaining training and client documentation materials., • Apply the company’s values and behaviours to their work ethic., • Comfortable working directly with databases (e.g. SQL queries) to investigate and evidence issues, going beyond front-end observation to identify a reasonable cause., • Comfortable working within a database under guidance, reducing reliance on developers for routine fixes., • Able to produce clear reproduction steps and evidenced diagnosis for development teams, reducing back-and-forth on escalated tickets., • Willing to work closely with the Test and Development teams to resolve issues, building technical understanding over time., • Comfortable navigating a complex software product and willing to dig into detail and use initiative rather than deferring every technical question., • Excellent customer communication skills, able to translate technical detail into plain language for non-technical clients., • Strong analytical mindset, able to break down complex issues into clear, logical steps., • Proactive approach to problem prevention, using support data and trends to flag risks before they elevate., • Organised and accurate record-keeping across ticketing and reporting systems., • Resilient under pressure, able to prioritise a live ticket queue against SLA deadlines., • Familiar and comfortable using company approved AI tools to increase the effectiveness of our day to day activities., • Comfortable in communicating client issues to technical teams., • 2+ years in a technical customer service or 2nd line support role., • Experience in a SaaS, software, or technology business supporting external clients., • Experience working with a ticketing/service desk system (e.g. Jira Service Desk, Confluence) in a live support environment., • Working knowledge of SQL or comfortable querying relational databases., • Experience liaising directly with development or engineering teams to progress technical issues., • Aviation, airport operations, or background screening industry experience., • Experience working within a complex, regulated environment., • Holiday: 23 days per annum + Birthday., • Pension: 3% Employer contribution, • Flexible Benefits: up to £750 per annum to spend on a range of benefits, • Location: 3 Days per week @ 33 Hercules Way, 2 days per week work from home, • Employment is subject to a background and criminal record check #IDGateway #J-18808-Ljbffr

Ideal candidates should have strong experience in IT support, particularly in Azure and networking, along with excellent communication skills. This permanent, full-time position offers a hybrid work environment and opportunities for professional growth. A technology solutions provider in the UK is l

FlexIT Talent Solutions Ltd in Hampshire is seeking a 1st Line IT Support Analyst to join a leading national MSP. You will deliver remote 1st line IT support to clients via phone and email, diagnose and resolve technical issues, and participate in an on-call rota for 24-hour support. The role covers

They’re now strengthening their hosting and support capability with a senior IT support professional who enjoys solving complex problems and supporting others to do their best work. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future sui

As the 1st Line IT Support Analyst, you will work within the team to provide remote 1st line IT support to clients via phone and email and diagnose and resolve technical issues. Previous experience in a 1st Line Support or Helpdesk role within a MSP environment. Due to continued growth our client, a

You will monitor automated processes, troubleshoot issues, and work closely with developers and clients from day one. Cevitr in the UK is seeking an entry-level Trainee Service Delivery Associate to support client automation solutions.

• Senior IT Security Analyst, • SaaS - Platform based Technology Services, • Woking Surrey/Hybrid Working, • £35-40k salary + benefits package Our client a global technology leader is currently looking for a Information Security and Assurance Analyst. This role supports customer security assurance and the continued operation of the organisation's ISO/IEC 27001:2022 Information Security Management System. The analyst will coordinate customer security questionnaires, Due Diligence Questionnaires and Site Security Surveys; maintain assurance evidence and ISMS records; track risk treatments and corrective actions; and support recurring security controls, awareness activities and audit readiness. This is an accountable analyst position with responsibility for coordinating work, maintaining reliable evidence and following actions through to completion. We welcome candidates with direct information security, assurance or compliance experience. We will also consider established first or second-line IT professionals whose technical, security and operational experience provides a strong foundation for moving into assurance. Applicants transitioning from technical IT should understand how business IT services and common security controls operate, even where they have not previously owned an ISMS, completed customer assurance assessments or supported formal audits. Candidates may bring direct Information Security and assurance experience or relevant transferable experience from an established technical IT role. Guidance and mentoring will be available from the Head of UK IT and Governance to support development in less familiar areas, including ISO 27001, customer assurance, risk management, ISMS maintenance and audit activity. The role offers exposure across technical operations, governance, customer assurance and organisational stakeholders, with opportunities to broaden existing capability and undertake increasingly varied assurance work. #J-18808-Ljbffr

Jenoptik in Farnborough is seeking a Security-First Technical Support specialist who will diagnose and resolve hardware, software and network issues while applying strict ISO 27001 and data protection practices. You will communicate security implications to customers, document audit trails, and coordinate with Global DPO, Customer Service Desk and Field Teams to strengthen overall security posture. #J-18808-Ljbffr

It includes a weekend support rota of approximately 1 in 4 weekends to monitor and support client automation processes. This is a business with genuine ambition — over the next three years, we're expanding our Service Delivery presence into the US, which creates real opportunities for those who gr

DXC Technology is committed to building diverse, inclusive teams. The Service Desk Analyst is the first point of contact for users requiring IT support, providing professional and effective Level 1 and Level 2 technical support across the organisation. At DXC Technology, we believe strong connection

This is an excellent opportunity for an IT support professional looking to broaden their technical skills across infrastructure, projects, systems support, and business technolo. Looking for a role that offers more than just service desk support?.

Responsibilities include device deployment, Microsoft 365 administration, and supporting security compliance. Provide IT support for hardware, software, and networking issues for around 200 users in a financial services environment.

Ensure compliance with IT security, data protection, and cybersecurity policies, while supporting IT projects and technology rollouts. Renowned global law firm with an exciting growth trajectory is seeking a proactive and customer focused IT Support Analyst to join the firm’s IT department in Live

By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates wil

With ambitious growth plans and a collaborative culture, they offer the opportunity to work alongside experienced analysts, pricing specialists, and data professionals on business-critical projects. Supporting innovation within pricing and helping enhance analytical capabilities. Working closely wit

Benefits: Company pension Access to our Exchange Employee Discount Scheme Access to wellbeing programmes via our Exchange Provision Promotion opportunities Responsibilities: Work approx. Apple Orchard is an equal opportunities employer and positively encourages applications from suitably qualified a

Duties may include: Supporting children with their daily routines Providing emotional and behavioural support Helping children develop independence and life skills Supporting with activities, appointments and school routines Managing challenging situations calmly and appropriately Maintaining c

You will: Create a safe, nurturing and supportive home environment where children feel valued Support daily routines, education, hobbies and activities that build confidence and life skills Build stable, trusting relationships and be a consistent, positive role model Use calm, therapeutic and consis

Who We're Looking For You might be: A Care Assistant, Support Worker, or Healthcare Assistant Or someone brand new to care, with the right attitude and a big heart You'll thrive here if you're: Patient, empathetic, and reliable A great communicator with a sense of humour Calm under pressure and ha

You will: Create a safe, nurturing and supportive home environment where children feel valued Support daily routines, education, hobbies and activities that build confidence and life skills Build stable, trusting relationships and be a consistent, positive role model Use calm, therapeutic and consis

Youth Support Worker - Wokingham We have an exciting opportunity for a compassionate and dedicated Youth Support Worker to join a specialist school in Wokingham supporting students aged 5 to 11 with Social, Emotional, and Mental Health (SEMH) needs, many of whom also experience behavioural challenge

Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Acc

As a Casual Residential Support Worker, you'll have the flexibility to choose shifts that suit you, with no contracted hours. Work effectively with local authorities, parents, and carers to support each young person's development. Ability to engage young people in activities and support them towards

Encouraging social activities, community involvement, and family connections, /n - Providing respectful personal care where needed, /n - Making every day enjoyable — for the people we support, and for you! /n /n Perks: /n /n - Early Pay – access your earnings before payday /n - Fully paid, e

What You’ll Do /n /n - Support life skills & independence (budgeting, shopping, meal preparation, room cleaning, train and bus journeys) /n - Support accessing chosen activities (gym, hiking, volunteering, pool, darts) /n - Record detailed and accurate digital support notes /n /n What We�

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at the interview stage. We are currently recruiting for a support worker to join our team in