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HR Systems & Data Analyst, Manchester or Leeds (Hybrid Working), £45,000 - £50,000 Per AnnumWe are working on behalf of a global leading organisation seeking an experienced HR Systems & Data Analyst to support and improve HR systems, data quality and reporting.Main duties include:Support and maintain HR systems, including system changes, testing, upgrades and improvements.Investigate and resolve HR systems, process and data issues.Maintain data accuracy through audits, validation and reconciliation.Produce recurring and ad hoc HR reports and management information.Use advanced Excel to analyse, cleanse and reconcile large HR datasets.Develop and maintain reports, dashboards and reporting processes.Identify opportunities to improve and automate HR processes.Work closely with HR, Payroll, IT and external suppliers to deliver effective systems and reporting solutions.The ideal candidate will have:Proven experience supporting or administering an HRIS/HR system.Strong understanding of HR processes, systems and data.Experience with HR systems testing changes and implementations.Advanced Excel skills, including formulas, lookups, pivot tables and data cleansing.Strong experience in HR reporting, data analysis and data quality.Excellent analytical, problem-solving and stakeholder-management skills.High attention to detail and a strong customer-service approach.Desirable:Workday experience, particularly reporting, integrations or payroll.HR-to-payroll or systems integration experience.Power Query, Power BI or SQL knowledge.Experience of HR systems projects or data migrations.This is an excellent opportunity to join a well-established and leading organisation in a varied role combining HR systems, data and reporting, with the opportunity to contribute to ongoing systems and process improvements.Please send your CV over at your earliest opportunity.TPBN1_UKTJ

As an IT Internal Auditor Senior Analyst in Manchester, you'll focus on assessing IT systems and processes within Financial Services, helping ensure compliance and strong operational practices. Your role will be key in identifying risks and recommending improvements to support the organisation's financial and operational health. \n Client Details \n This role is within the financial services industry and is based in Manchester. \n Description \n\n • Conduct IT audits to evaluate the effectiveness of systems and controls.\n, • Identify risks and provide actionable recommendations for improvement.\n, • Collaborate with different teams to ensure compliance with internal policies and regulations.\n, • Document findings and prepare clear, concise audit reports.\n, • Support the development and implementation of new IT audit methodologies.\n, • Assist in monitoring and reviewing IT systems for vulnerabilities and inefficiencies.\n, • Work closely with management to address audit findings effectively.\n, • Contribute to continuous improvement initiatives within the audit process.\n\n Profile \n A successful IT Internal Auditor Senior Analyst should have: \n\n • Strong knowledge of IT audit processes and best practices.\n, • Experience in the insurance industry or similar regulated environments.\n, • Ability to identify risks and recommend practical solutions.\n, • Excellent communication skills to present findings clearly.\n, • A solid understanding of IT systems and controls.\n, • Relevant professional qualifications in IT audit or accounting are preferred.\n\n Job Offer \n\n • Salary is Circa £65,000, dependent on the level of experience.\n, • Permanent position with comprehensive benefits.\n, • Opportunity to work in a key role within the insurance industry.\n, • 2 Days in office.\n\n If you're interested in this role, apply now. \n

Reward Analyst \n Manchester | Hybrid Working Competitive Salary + Bonus + Excellent Benefits \n Are you looking to develop your career within Reward and gain exposure to compensation, job evaluation, pay analysis and reward projects in a large, evolving organisation? \n We're partnering with a leading professional services organisation to recruit a Reward Analyst to join their established Reward & Benefits team. This is a fantastic opportunity for someone with reward, compensation, people analytics or HR data experience who is looking to deepen their expertise and contribute to high-profile reward initiatives. \n The Opportunity \n Working alongside experienced reward professionals, you'll support a wide range of reward activities including job evaluation, market benchmarking, pay analysis, annual compensation processes and organisational change projects. \n This role offers excellent exposure to specialist reward work, making it ideal for someone looking to build a long-term career in compensation and benefits. \n Key Responsibilities \n\n • Support job evaluation reviews, analysing role profiles and maintaining accurate evaluation records\n, • Assist with reward activities linked to organisational and business change programmes\n, • Prepare and analyse pay, grade and role data to support reward decision-making\n, • Contribute to salary benchmarking exercises and market comparisons\n, • Support annual reward processes including salary reviews, bonus reviews and pay reporting\n, • Maintain reward data, trackers and governance documentation\n, • Assist with ongoing reward projects and process improvements\n, • Produce insights and analysis to support senior stakeholders\n\n About You \n We're keen to speak with candidates who have: \n\n • Experience within Reward, Compensation & Benefits, People Analytics or a similar analytical HR function\n, • Exposure to job evaluation and role benchmarking activities\n, • Strong analytical and data interpretation skills\n, • Excellent attention to detail and accuracy\n, • The ability to manage multiple priorities and deadlines\n, • Strong communication skills and the confidence to work with stakeholders across the business\n, • A proactive and solutions-focused approach\n\n Desirable \n\n • Experience using Power BI, SQL or VBA\n, • Exposure to international salary benchmarking\n, • Experience supporting reward projects or organisational change initiatives\n\n What's On Offer? \n Competitive salary reviewed annually \n Generous bonus scheme \n Hybrid and flexible working \n Up to 25 days holiday, increasing with service \n Holiday buy/sell scheme \n Private medical insurance \n Enhanced family-friendly policies \n Ongoing development and learning opportunities \n Exposure to a broad range of reward and compensation projects \n If you're looking to build specialist Reward expertise within a collaborative and forward-thinking organisation, we'd love to hear from you. \n Apply today to find out more. \n

As an IT Internal Auditor Senior Analyst, you'll play a key role in evaluating and improving the organisation's IT systems and processes. Based in Manchester, you'll help ensure efficient operations and compliance within the insurance industry. \n Client Details \n A Global insurance organisation based in Manchester. \n Description \n\n • Conduct IT audits to assess the effectiveness of systems and controls.\n, • Identify risks and recommend improvements to mitigate them.\n, • Evaluate compliance with internal policies and external regulations.\n, • Collaborate with departments to ensure IT processes align with business objectives.\n, • Prepare detailed reports on audit findings and propose actionable solutions.\n, • Provide insights and recommendations to enhance IT efficiency and security.\n, • Support the implementation of audit recommendations and follow up on progress.\n, • Keep up-to-date with industry trends and regulatory changes in the insurance sector.\n\n Profile \n A successful IT Internal Auditor Senior Analyst should have: \n\n • A strong background in IT auditing or related fields.\n, • Knowledge of IT systems, controls, and risk management.\n, • Familiarity with regulations and compliance requirements in the insurance industry.\n, • Excellent analytical and problem-solving skills.\n, • Ability to communicate findings and recommendations clearly.\n, • A proactive and detail-oriented approach to work.\n, • Relevant professional qualifications or certifications.\n\n Job Offer \n\n • Salary Circa £65,000, dependent on the level of experience.\n, • Comprehensive benefits package.\n, • 12-month fixed-term contract based in Manchester.\n\n If you're interested in this role, apply now. \n People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

ob Description HubSpot Analyst Manchester £40,000–£50,000 DOE + Bonus Full-time | Permanent ALF Recruit is working with an ambitious technology business in Manchester that's growing at pace and attracting attention. They're looking for a HubSpot Analyst who wants to be part of that journey, helping shape how the business uses its data as it scales. You'll build accurate reports and dashboards, analyse commercial performance and improve data quality across sales, marketing and customer success. Working closely with senior leaders, you'll provide insight that helps the business make decisions and maintain its momentum. This opportunity suits someone who wants to get involved, contribute ideas and grow their career with the business. With an expanding operation, access to senior leadership and a bonus alongside your salary, there's an exciting opportunity to make an impact and share in the journey. Benefits: A salary of £40,000–£50,000, depending on experience Annual bonus Manchester office, hybrid 3/4 days in the office per week 30 days' holiday plus bank holidays and your birthday off Private healthcare and wellbeing support Enhanced family leave Training and development opportunities Regular team socials The opportunity to develop your career within a technology business growing at pace The Role: Building and maintaining HubSpot reports and dashboards to track commercial performance Analysing marketing activity, sales pipeline, revenue, customer renewals and churn Identifying trends, risks and opportunities to support business decisions Improving data quality through automated checks, consistent definitions and clear reporting processes Investigating reporting discrepancies and resolving the underlying causes Supporting forecasting and capacity planning through accurate data and analysis Producing clear, reliable reporting for senior leaders and the board Working with sales, marketing, account management and customer success teams to understand their reporting needs Building and improving HubSpot workflows and automations to reduce manual work Connecting data across commercial, finance and product teams to provide a consistent view of business performance Using AI tools regularly to support analysis and improve reporting processes Profile: Strong hands-on HubSpot experience, including building reports, dashboards, workflows and automations independently Experience in a commercial, business, sales operations or revenue operations analyst role Experience analysing pipeline and revenue data and translating findings into practical recommendations Advanced Excel or spreadsheet skills, with SQL or business intelligence experience an advantage Practical experience using AI tools within your day-to-day work Strong attention to detail and the ability to investigate and resolve data issues Clear communication skills, with the confidence to explain findings and challenge inaccurate figures constructively A proactive approach, with the willingness to contribute ideas and take ownership Comfortable working in a fast-moving business where priorities evolve Keen to work alongside colleagues in the Manchester office 3–4 days a week and become an active part of the team B2B SaaS experience would be strongly preferred You'll work closely with senior leaders in a hands-on role without direct reports. Your initial focus will be on strengthening reporting, improving data quality and delivering insight that supports continued growth. If you're confident in HubSpot, commercially curious and looking to build your future with an ambitious business that's making its mark, get in touch with ALF Recruit or send your CV today. Reference No. CP5102026 TPBN1_UKTJ

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting‑edge solutions. Join us in driving transformation that not only solves our clients’ current challenges but unlocks future value and delivers lasting impact. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Join Capgemini’s Enterprise Data & Analytics (EDA) team working at the forefront of data + AI. You’ll play an influential role in designing and shaping data & AI foundations that power cutting‑edge AI, agentic AI and advanced analytics, ensuring our clients trust their data, scale intelligent products and accelerate business impact. This role sits at the intersection of advisory, strategy and delivery, perfect for someone who thrives on shaping vision and guiding clients through complex data challenges. From enabling AI‑ready data foundations to embedding ethical governance for advanced analytics, you’ll help organisations unlock the full potential of their data. • We ADVISE on data, analytics and AI strategy – You will act as a trusted advisor, shaping vision and defining AI‑driven data management strategies, articulating the business benefits of robust governance, quality and MDM capabilities., • We TRANSLATE complexity into clarity – You will guide and influence senior stakeholders, bridging the gap between technical concepts and business priorities to secure buy‑in and drive cultural change toward data‑driven outcomes., • We DESIGN operating models – You will define and design elements of the data management operating model, including roles, processes, standards and stewardship frameworks, embedding these into client organisations., • We ENABLE trusted AI and analytics – You will support the discovery and design of data governance, data quality and master data management solutions that ensure compliance, transparency and ethical AI practices., • We COLLABORATE for impact – You will work alongside business leaders, developers, architects and data scientists to ensure governance, quality and compliance are integrated into technical solutions and AI products., • We LEAD and DEVELOP talent (Senior Consultant Level) – You will lead workstreams, coach junior colleagues and shape best practices across accounts, contributing to thought leadership and capability development in data and AI foundations. As part of your role alongside client work you will have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: • Business Development – Leading / contributing to RFIs, RFPs / Proposals / Bids, Proposition Development, client pitches & hosting at events., • Internal contribution – Campaign development, internal think‑tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development., • Learning & development – Training to support your career development and the skills demand within the company, certifications etc. As a member of the Data & AI Strategy Team you’ll be part of the future of AI consulting. We look for individuals who align with our core values, are creative problem solvers and have a genuine interest in AI and emerging technologies. You’ll be passionate about helping organisations unlock the potential of AI not just through technical delivery, but by driving strategic change. Below are some of the key skills and experiences we look for in candidates. We don't expect you to hit every point – we want to build a team which has diverse backgrounds, perspectives and strengths. • Strong advisory skills, stakeholder communication and problem-solving skills, • Proven hands‑on experience designing and implementing data management, governance, or MDM solutions (consulting or industry)., • Practical experience identifying and deploying of at least one data management or governance tool, such as: Informatica, Collibra, Alation, Ataccama, Microsoft Purview., • Candidates should be able to demonstrate prior project experience where they led or contributed to data management initiatives – e.g., data catalogue implementation, data lineage mapping, master data consolidation, data quality, metadata management ., • Experience defining and operationalising data stewardship roles and responsibilities within federated or centralised data governance models., • Experience in AI‑related data preparation, data management use case identification, AI governance or Responsible AI frameworks., • Understanding of model lifecycle management, bias detection and explainability., • Familiarity with DMBOK framework. Data management is a broad field and therefore we’re looking to hear from people with diverse skillsets. You should apply if you have experience in one of the following roles: analyst, data engineer, data architect and specialists that have expertise in areas such as metadata management and master data management. • A clear path to professional certification (DAMA, Cloud Data)., • The opportunity to support the delivery of bespoke AI products, • Access to our Data Academy and AI upskilling programs., • Flexible working, wellbeing benefits and a supportive community that values balance and growth., contributing to cutting‑edge projects that shape industries, while advancing your own career in a collaborative and inspiring environment. We are delighted to have received the “Glassdoor Best Places to work UK’ accolade for 5 consecutive years, to see what it’s like to work at Capgemini Invent, visit our Glassdoor page At Capgemini we don’t just believe in inclusion, we actively go out to make it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work‑life balance. We embed hybrid working in all that we do and make flexible working arrangements the day‑to‑day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Capgemini is an AI‑powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end‑to‑end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real. | www.capgemini.com #J-18808-Ljbffr

At Travel Counsellors, our customers, communities, and colleagues are at the heart of everything we do. For over 30 years, we've empowered 2,200+ independent travel agents worldwide, helping them build successful businesses while providing deeply personal, human connections with their customers. Supported by a talented team of over 400 people in our Support Offices, we create unique travel experiences that keep customers coming back. Named the Best Place to Work in Travel (2022) and ranked in the Sunday Times Best Places to Work (2023, 2024 & 2025), we’re expanding rapidly and looking for exceptional individuals to join our Head Office team. At Travel Counsellors, our customers, communities, and colleagues are at the heart of everything we do. For over 30 years, we've empowered 2,200+ independent travel agents worldwide, helping them build successful businesses while providing deeply personal, human connections with their customers. Supported by a talented team of over 400 people in our Support Offices, we create unique travel experiences that keep customers coming back. Named the Best Place to Work in Travel (2022) and ranked in the Sunday Times Best Places to Work (2023, 2024 & 2025), we’re expanding rapidly and looking for exceptional individuals to join our Head Office team. Provide high-quality, customer-focused 1st and 2nd line IT support to users across the organisation globally. Act as a primary point of contact for technical issues, service requests, access queries and workplace technology support. Own incidents and service requests from initial logging through to resolution or effective escalation, working within agreed ITIL processes, service levels, security controls and delegated authority. Investigate and resolve issues within the role’s 1st and 2nd line scope, escalating matters requiring specialist expertise to the appropriate Application, Platform, Infrastructure, Network, Security, Identity, Project or supplier support team. The role is hands-on and requires a strong technical foundation, sound judgement, clear communication and a proactive approach to problem-solving. The analyst will contribute to continual service improvement, automation, self-service and the responsible use of approved AI-enabled support tools. • Provide customer-focused 1st and 2nd line IT support across agreed service channels., • Log, categorise, prioritise and manage incidents, service requests and access queries in line with ITIL processes., • Own tickets through to resolution or effective escalation, meeting agreed SLA and OLA targets while maintaining accurate records and proactive communication., • Diagnose and resolve issues across Windows, Microsoft 365, Entra ID/Active Directory, Intune, MFA, VPN, network connectivity, devices and business applications., • Complete approved access, joiner, mover and leaver activities, device provisioning, asset management and onboarding/offboarding tasks securely and accurately., • Escalate issues requiring specialist expertise to the appropriate Application, Platform, Infrastructure, Network, Security, Identity, Project or supplier support team, retaining responsibility for ticket progression and user communication., • Contribute to problem, change and major incident activities, including investigation, testing, deployment support, technical documentation and early-life support., • Apply least-privilege, data protection and information security requirements, escalating suspected security incidents or control exceptions promptly., • Create and maintain high-quality knowledge articles, support guides and self-service content, and provide user guidance or training where required., • Identify opportunities to improve automation, self-service and support efficiency, using approved AI tools responsibly and in accordance with company policy., • Contribute to service improvement, supplier liaison, backlog reduction, ticket quality and customer satisfaction., • Support the achievement of agreed service measures, including SLA/OLA performance, first-contact resolution, customer satisfaction and accurate service records., • Work flexibly within agreed service hours, shift arrangements and out-of-hours support requirements., • ITIL 4 Foundation certification, or equivalent knowledge and practical experience of ITIL service management principles., • Demonstrable experience providing technical support in an IT Service Desk, IT Support or similar technology support environment., • Demonstrable customer service experience, with the ability to communicate clearly and professionally with users., • Relevant Microsoft certification, such as Microsoft 365, Endpoint/Intune, Azure or Identity-related certification., • Relevant Service Management or technical certification, such as SDI Service Desk Analyst, CompTIA A+, CompTIA Network+ or an equivalent qualification., • Competitive salary + annual bonus, • Flexible hybrid working, • Career development opportunities, • 25 days holiday (increasing to 28 after 5 years), • Enhanced Maternity/Paternity pay, • 1 day paid charity day, • Company events and incentives, • 3x salary death in service benefit, • Pension scheme, • Private Medical Insurance or Healthcare Cash Plan, • Free breakfast and beverages Travel Counsellors is an equal opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on race, gender, disability, or any protected characteristic. We provide accommodations for individuals with disabilities throughout the hiring process and will make every effort to accommodate reasonable adjustments where required. We believe diverse perspectives strengthen our team and encourage all to apply. For more information about this role – and others – at Travel Counsellors, please do not hesitate to contact the Talent Acquisition team at #J-18808-Ljbffr

This role is ideally suited to experienced delay analysts with a strong background in construction disputes and forensic delay analysis. The consultancy will also consider highly capable candidates currently working in senior planning, project controls, or commercial roles within contractors, consultancies, or client organisations, where they have taken responsibility for delay analysis on complex projects and are proficient in planning software such as Primavera P6, Asta Powerproject, and Microsoft Project. This Senior Consultant Delay Analyst position is ideal for professionals seeking to take a leading technical role within a specialist claims and disputes environment, with clear progression towards expert witness support and leadership responsibilities. The successful candidate will work on a wide range of complex and high-value commissions, operating as a key member of the delay analysis and expert witness team, with responsibility for managing analyses, mentoring junior staff, and contributing to the overall technical excellence of the consultancy. Leading the forensic investigation and analysis of project delays on complex construction and engineering projects. Preparation and oversight of prospective and retrospective delay analyses, including the critical review of technical information, project records, and delay evidence. Development, management, and quality assurance of delay programmes and analytical models, ensuring accuracy, robustness, and defensibility. Preparing baseline and impact programmes for new projects and overseeing the monitoring, updating, and resequencing of live project programmes. Drafting and reviewing detailed delay analysis reports for use in commercial negotiations and formal dispute resolution proceedings, including mediation, adjudication, arbitration, and litigation. Preparation or defence of extension of time (EOT) claims on behalf of employers, main contractors, and sub-contractors. Supporting expert witnesses with technical analysis, report preparation, and hearing preparation. Providing guidance, mentoring, and technical review support to junior delay analysts and planners. Contributing to business development activities, including proposal support and client relationship management. Typically 6+ years’ experience as a construction planner, delay analyst, engineer, or project controls professional. Demonstrable experience leading delay analyses on complex construction or engineering projects. Advanced proficiency in planning software including Primavera P6, Asta Powerproject, and Microsoft Project. Strong working knowledge of standard forms of construction contract and their application to delay and EOT matters. A well-developed understanding of construction contract law, particularly as it relates to planning, delay, and disruption. Proven ability to manage workloads independently while coordinating with multidisciplinary teams. Excellent written and verbal communication skills, with the ability to present complex delay issues clearly and persuasively. Strong analytical, critical-thinking, and problem-solving skills. Adaptability and flexibility to manage changing priorities and deadlines. Degree-level education in a construction-related discipline. An MSc in Construction Law and Disputes would be a strong advantage but is not essential. The employer is a highly regarded specialist construction consultancy, recognised for delivering expert services in delay analysis, quantum analysis, claims management, and dispute resolution. Based in London, the firm advises major contractors, developers, and law firms across the UK and internationally on complex, high-value projects. The consultancy’s team comprises experienced professionals, including accredited expert witnesses, mediators, and adjudicators, all bringing extensive practical experience in commercial management and dispute advisory. The business is known for its analytical rigour, technical excellence, and consistent delivery of successful outcomes in contentious environments. A strong emphasis is placed on professional development, with ongoing training, structured career progression, and sponsorship for further qualifications, including MSc Construction Law and RICS membership. Competitive salary (DOE) Annual discretionary bonus Flexible and hybrid working options Sponsorship for further professional qualifications Nilam Modhwadia is our specialist consultant managing this position (Office hours 8.30 am - 5.30 pm Monday to Friday) and get a £500-£1000 cash reward forsuccessfulmatches. #J-18808-Ljbffr

We are recruiting for companies that seek to employ our Cyber Security Traineeship graduates to support their growth. You are required to gain two years of experience in this role before progressing to a Cyber Security Analyst role. While working as an IT Technician, a second batch of training—onl

Do you strive to make a difference? Goaco is looking to build a team to continue solving problems using software and technology for our clients. We are developers at heart – and by the mind too. We thrive on challenges and live for logical thinking. Formed over a decade ago, we have built on our successes, all of whom have benefitted from their level-headed software solutions. The team is all like-minded individuals, with a drive to succeed in their own fields. ABOUS US Goaco is a growing Managed Service Provider (MSP) delivering IT Support, Cyber Security and Microsoft Cloud solutions to businesses across the UK. We pride ourselves on providing exceptional customer service, innovative technology solutions and a security-first approach. We’re looking for an experienced Senior Service Desk Analyst to join our growing technical team. This is a hands‑on role supporting both internal systems and our managed customers, while helping to drive technical excellence across the Service Desk. THE ROLE As a Senior Service Desk Analyst, you’ll provide 2nd and 3rd line technical support, assist with customer onboarding, and support the delivery of infrastructure and cloud solutions. You’ll be a key escalation point for the Service Desk, helping to resolve complex technical issues while mentoring junior engineers and contributing to the continuous improvement of our services. KEY RESPONSIBILITIES • Provide 2nd and 3rd line technical support to internal users and managed customers., • Troubleshoot desktop, server, networking and Microsoft 365 issues., • Support Microsoft Intune, Entra ID and endpoint management., • Build, configure and deploy laptops, desktops and mobile devices., • Assist with the technical onboarding of new customers., • Configure and support networking equipment, including firewalls, switches, wireless networks and VPNs., • Support infrastructure projects, cloud migrations and system upgrades., • Maintain secure endpoint configurations and assist with implementing Zero Trust security principles., • Produce monthly technical and service reports., • Create and maintain technical documentation and knowledge base articles., • Act as an escalation point for the wider Service Desk team., • Support continuous improvement initiatives across the Service Desk. ESSENTIAL SKILLS & EXPERIENCE • Must have a valid UK driver’s licence and vehicle., • Minimum 3 years’ experience in an IT Support, Service Desk or MSP environment., • Strong experience supporting Microsoft 365 environments., • Microsoft Intune and Entra ID., • Windows 10/11 and Windows Server administration., • Active Directory and Group Policy., • Networking fundamentals (DNS, DHCP, TCP/IP, VPNs, Firewalls and Switching)., • Excellent troubleshooting and diagnostic skills., • Strong communication and customer service skills., • Ability to prioritise workloads and manage multiple tasks effectively. DESIRABLE SKILLS • Experience working within a Managed Service Provider (MSP)., • Microsoft certifications (MD-102, MS-102, AZ-104 or equivalent)., • Knowledge of Microsoft Defender and endpoint security., • Experience with Datto RMM, HaloPSA or similar service management platforms., • PowerShell scripting., • Understanding of Cyber Essentials and Zero Trust security principles. BENEFITS • Company pension scheme., • Ongoing Microsoft training and certification support., • Career progression opportunities., • Exposure to modern Microsoft Cloud and Cyber Security technologies., • A collaborative and supportive team environment. WORKING PATTERN • Monday to Friday, • Hybrid-based – 2 days per week on-site., • Occasional travel to customer sites may be required.Offered only to employees based in the UK.Unfortunately, we aren’t able to offer sponsorship for this role. #J-18808-Ljbffr

Do you have an background in supporting major Infrastructure technology – around Networking, Storage and VMWare? Do you have a broad technical skillset but looking to be re‑trained in new technologies and looking for a new challenge? Do you have a strong background in Networking ( network routing, switching, Firewalls), VMWare and some experience of SAN technologies – NetApp preferably? Are you passionate about technology,with a strong customer service ethos, wanting to work with emerging technologies including Cloud? Do you want to be part of a successful organisation, who are a leading provider of IT Solutions and provide expertise on business critical projects, and ensure that Infrastructure is efficient & resilient to businesses in the UK. They have a new role within their team for a 2 nd Line Infrastructure Engineer / Analyst or a 3 rd Line Engineer. They are committed to designing and delivering Intelligent IT Solutions that are agile and secure, committed to efficiency, . The Infrastructure Engineer/Analystrole will be office based in their Manchester office, working as part of a small team, provide effective solutions to escalatedtechnical issues, and provide a high level of technical expertise to the business. You will provide new technical solutions ensuring effective working across the full range of services provided by the business, and liaise with 3 rd party suppliers and external contractors. You will be involved in investigating problems and providing root cause analysis. The role will involve working with technologies such as Network Routing, Switching, Firewalls, NetApp, Hp/ Cisco UCS, LAN, WAN, Virtualisation (VMWare/ Hyper-V),SAN, Cloud,Veeam etc. • Support of multi-site technical environments including LAN, WAN, Microsoft, VMWare, Network and administer SANs, • Take ownership of escalated issues as 3 rd line support and resolving any queries within SLA, • Resolution of configuration and deployment issues, ensuring management of core IT Infrastructure operations thru system monitoring and maintenance, • Ensurethat 3 rd party applications run efficiently across all platforms, provide root cause analysis to any problems, • Maintain and develop good working relationships with colleagues, other departmental members and suppliers., • Any other related duties as required by the business, including analysis and advising on best practice., • Some on-call support when required ( which has an on-call allowance and additional overtime is available) Candidates must have some exposure to most of the technologies listed below: • Network Security Technologies ( Proxy/ Content Filtering / IPS/ IDS), • VMWare / Hyper-V – good level of understanding, • SAN – any versions – Preference for NetApp experience, • Networking -TCP/ IP, Switches, routers, Wireless Networks, • Backup software – ( Veeam is ideal), • Storage replication and multi-site storage deployments, • Basic salary of up to £40k on offer, • Pension, • Child Vouchers, • On-Call Allowance ( once satisfactory technical capability is demonstrated) and additional paid Overtime, • Birthday off as holiday Candidates must have a strong technical Infrastructure background around VMWare / Hyper-V, Networking and Storage, coupled with a strong customer service ethos and passion for resolving queries to a high stand within SLA’s. Candidates will have a broad technical skillset and be keen to look at learning new technologies including working with Cloud technology. The Infrastructure Engineer role offers the chance to work with a broad set of technologies besides Networking, Routing & Switches, and some training will be given in other areas. If you are keen to join a progressive company, gain exposure to a diverse array of technologies,and gain some internal training and development please apply. You will be given the opportunity to learn and progress within the organisation. and make an impact with their technical environment. Langland Consultants acts as an Employment Agency /Business with regards to this vacancy. As an Equal Opportunities employer, Langland Consultants welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job. By applying to a job advertised by Langland Consultants or providing your contact information to show interest in a job advertised by Langland Consultants, you consent to the disclosure of your information to us in order to assist our legitimate business needs. This includes agreeing to us in storing your information and allowing us to contact you in regard to suitable job opportunities in the future. You are within your rights to ask us to remove your information at any time. #J-18808-Ljbffr

Turn complex processes into smarter, simpler ways of working. We're looking for a RPA Business Analyst to help identify where automation can make the biggest difference across InHealth. You'll get under the skin of how our teams work, identify processes ripe for automation and turn operational challenges into clear, practical solutions. Working across our business, Digital and IT teams, RPA developers and external automation partners, you'll be the crucial link between identifying an opportunity and delivering an automation that creates measurable value. • Identify repetitive, rules-based processes with strong automation potential, • Run discovery sessions and map current and future-state processes, • Challenge existing ways of working and simplify processes before automating them, • Turn business needs into clear requirements and process documentation, • Work closely with RPA developers, technical teams and external suppliers, • Support testing and make sure automations deliver against agreed requirements, • Help teams successfully adopt new automated ways of working, • Track the efficiencies and business benefits delivered You're an analytical problem-solver who enjoys understanding how things work - and how they could work better. You'll be confident working with both operational and technical teams, able to simplify complexity and comfortable challenging the status quo when there's a better way. You'll ideally bring experience of: • Business analysis, process discovery and requirements gathering, • Process mapping and process improvement, • RPA technologies such as UiPath, Automation Anywhere or Blue Prism, • Tools such as Visio, Lucidchart, Jira or Confluence, • Working across technical and non-technical teams, • User acceptance testing and change adoption, • Agile and/or Waterfall delivery You have the opportunity to solve real operational challenges across one of the UK's largest specialist healthcare providers. From identifying an inefficient process to seeing a new automation go live, you'll help remove unnecessary manual work, improve how our teams operate and create smarter ways of working across InHealth. Ready to challenge complexity and turn great automation opportunities into reality? We'd love to hear from you. We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more! In addition to this, we also offer: • 27 days annual leave (plus bank holidays), • Generous company contribution pension scheme, • Private medical insurance options, • Life assurance, • Fantastic learning and development opportunities, • 24/7 access to a dedicated well-being hub and an Employee Assistance Programme, • Enhanced parental leave, • Monthly award programme and online peer-to-peer recognition, • Long service recognition, with vouchers and additional annual leave, • Refer a friend bonus, • Discounts on our healthcare services, • Smart tech, Cycle to Work and thousands of discounts and cashback options, • Paid-for professional memberships and more! Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway. IND02 InHealth is the UK's largest specialist provider of diagnostic and healthcare solutions, working in partnership with the NHS for more than 30 years to make healthcare better for more than 5 million patients each year. Behind every test, scan and assessment is a team of people helping our services run smoothly, efficiently and with care. With opportunities across community, hospital and office-based settings, InHealth offers the chance to grow your career in a people-focused organisation where your work supports millions of patients and helps bring high-quality healthcare closer to local communities. InHealth is a place where you're trusted to do your job well, supported by people who value your expertise and give you the space to act on it. Teams show up for each other, leaders back your judgment and help remove blockers rather than create them. New opportunities open as we grow - whether that's progressing, moving sideways or taking on something different as your strengths evolve. And everything we do is focussed on making healthcare better - for patients, partners and the people delivering care. Read more about us here: Who We Are - InHealth Group #J-18808-Ljbffr

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. We have a Hybrid approach to working here at Starling - our preference is that you’re located within a commutable distance of one of our offices so that we’re able to interact and collaborate in person. In Technology, we’re asking that you attend the office a minimum of 1 day per week. We’re seeking a passionate and skilled Incident Responder to join our growing Security Operations team, and proactively defend Starling’s customers, assets, and systems against emerging threats. This role will be supporting our 24/7 operational capabilities (On-call rota). Reporting to the Information Security Lead - SecOps Response, the analyst’s main responsibilities include: • Conducting incident response activities to investigate and contain cyber security incidents, • Developing and maintaining incident response and readiness processes, • Analyse logs from a variety of sources (e.g. cloud, endpoint, network) to identify root cause and determine next steps for containment, eradication and recovery, • Plan and participate in Tabletop Exercises, • Document notes, analysis findings, containment steps, and cause for each security incident, • Work together with other teams in the organisation to analyse, contain, eradicate and recover from cyber security incidents, • Present investigation findings to technical and non-technical audiences, • Support the wider SecOps team with detection engineering and threat hunting, • 3+ years experience in a cyber incident response and digital forensics function, • Experience in handling incidents, • Experience in cloud forensics (GCP, AWS), • Experience in endpoint and server forensics (Windows, MacOS, Linux), • Experience in network forensics, • Experience with forensics data acquisition, disk forensics and memory forensics, • Experience in supporting and planning Tabletop Exercises, • Understanding of network, cloud and operating system security controls, • Excellent communication skills (both verbal and written), ability to communicate technical concepts to both technical and non-technical audiences, • Demonstrated teamwork and collaboration skills as part of a multi-functional team, • Time management, problem-solving and interpersonal skills, • Eagerness to learn and apply knowledge to new security challenges, • Willingness to share knowledge with the team and mentor colleagues, • Experience with at least one programming or scripting languages (e.g. Python, Go, Bash), • Experience with container security, • Experience conducting proactive threat huntings, defining hypotheses, and developing hunting methodologies, • Understanding of malware analysis techniques, • It would be great if you have one or more of the following qualifications, but it’s not essential:, • GIAC Certified Forensic Analyst (GCFA), • GIAC Cloud Forensics Responder (GCFR), • GIAC iOS and macOS Examiner (GIME), • 13cubed training in Windows, MacOS or Linux DFIR, • Similar training and certifications to the ones mentioned above, • First Interview: 45 minutes, • Technical Interview: 90 minutes, • Final Interview: 30 minutes, • 25 days holiday (plus take your public holiday allowance whenever works best for you), • An extra day’s holiday for your birthday, • Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off, • 16 hours paid volunteering time a year, • Salary sacrifice, company enhanced pension scheme, • Life insurance at 4x your salary & group income protection, • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton, • Generous family-friendly policies, • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks, • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don’t tick every box. Forget that! While we can’t accommodate every flexible working request, we’re always open to discussion. So, if you’re excited about working with us, but aren’t sure if you’re 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal data. #J-18808-Ljbffr

Department: Governance & Risk Employment Type: Permanent - Full Time Location: Manchester, UK The Group Information Security Risk Analyst will play a key role within Arrow's Group Information Security Function by maintaining the Information Security Risk Framework, delivering high-quality risk assessments and reporting, engaging with stakeholders to drive remediation activities, and ensuring a proportionate and risk-based approach is applied across a diverse range of business sectors. The role will also support wider Information Security activities including third-party security assurance, due diligence reviews, responses to security questionnaires, audit activities, and security awareness initiatives as required. • Conduct information security risk assessments across Arrow Global Group and portfolio companies using recognised risk assessment methodologies and frameworks., • Produce high-quality risk assessment reports, management summaries, and recommendations for both technical and non-technical stakeholders., • Track and monitor remediation actions arising from assessments, audits, incidents, and reviews, ensuring timely resolution of identified risks., • Work closely with stakeholders to ensure recommendations are understood, agreed, and appropriately implemented., • Escalate significant, overdue, or unresolved information security risks through appropriate governance channels., • Support the ongoing development, maintenance, and improvement of the Group Information Security Risk Framework., • Assess the effectiveness of information security controls and identify opportunities for improvement., • Apply recognised security frameworks and standards including ISO27001, NIST Cybersecurity Framework, CIS Controls, PCI-DSS, and other relevant best practices in a proportionate and risk-based manner., • Liaise with Cyber Security, IT, Business Continuity, Data Protection, Risk, Compliance, and Internal Audit teams to ensure security requirements are appropriately reflected within assessment activities., • Support third-party security assurance activities, including supplier security reviews, due diligence assessments, and ongoing monitoring of third-party risks., • Contribute to governance reporting through the preparation of metrics, risk dashboards, management information, and committee papers., • Maintain awareness of emerging threats, vulnerabilities, regulatory developments, Artificial Intelligence (AI) risks, and industry best practices., • Educated to degree level in Information Security, Cyber Security, Computer Science, Information Systems, Risk Management, Business Management, or equivalent levels of experience., • A minimum of 5 years' proven experience within Information Security, Cyber Security, IT Risk, or related disciplines., • Strong understanding of Information Security Risk Management principles and methodologies., • Experience conducting risk assessments, control reviews, audits, or assurance activities., • Technical knowledge of information security frameworks and standards including ISO27001, NIST Cybersecurity Framework, CIS Controls, DORA, PCI-DSS, and related security practices., • Strong communicator with positive influencing and interpersonal skills., • Ability to synthesise complex technical and business information and present findings in a clear and concise manner., • Effective prioritisation and organisational skills with the ability to manage multiple competing priorities., • Strong analytical and problem-solving skills., • Experience producing professional reports and management presentations., • Understanding of cloud technologies and associated information security risks., • Awareness of Artificial Intelligence (AI), associated risks, governance considerations, and emerging industry developments. #J-18808-Ljbffr

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins – big and small. Supported by operating principles of being strategy-led, values -based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together! Anaplan is building a formal security architecture practice, and this role leads it. You will turn security architecture into a deliberate, reusable asset for the company: reference architectures, identity and authorisation patterns, cryptography standards, and AI guardrail designs that become the natural, low-friction path for engineering rather than a checkpoint to work around. This is a people-leadership role with deep technical scope, reporting to the Director of Product Security. As Anaplan's AI capabilities and enterprise footprint grow, consistent and well-reasoned architecture decisions matter more with every product that builds on them. You will own that surface, set the standards engineering builds against, and lead a senior team to make secure-by-design the default. Anaplan is not a simple SaaS application. The platform performs highly dimensional, enterprise-scale modelling with responsive recalculation and strong correctness expectations. The technical surface area includes the legacy Hyperblock engine, the newer Polaris engine, and a growing set of AI-powered products, including CoModeler for AI-assisted model building and CoPlanner for conversational, analyst-style planning support. AI is expanding both the capability and the attack surface of the platform, which raises the value of getting identity, authorisation, supply-chain integrity, and guardrails right by design. Security architecture has high leverage here because it sits close to engineering and platform decisions, and the team is small enough that a strong hire shapes the standards rather than inheriting them. Lead the security architecture practice: define how architecture review works at Anaplan, what gets reviewed, when, by whom, and against which bar. Own the reusable patterns: drive security reference architectures, identity and authorisation patterns, cryptography architecture, and AI guardrail design as living standards that engineering adopts by default. Set security engineering principles: establish and maintain the standards that shape how the platform is built, and keep them legible and usable for engineers. Review the highest-risk designs: lead architecture and design reviews for major platform and AI changes, early enough to influence them. Partner with platform engineering: engage directly on the Hyperblock and Polaris surface and the AI product line so architecture reflects how the platform genuinely works. Support compliance by design: ensure security architecture meets the demands of the enterprise and regulated environments Anaplan's customers operate in. Codify decisions into policy‑as‑code: turn architecture decisions into enforceable, version‑controlled guardrails wherever that reduces toil rather than adding it. Build and develop the team: hire, coach, calibrate, and mentor the architecture team, and hold a consistent technical bar. A track record building or leading security architecture in a SaaS or cloud‑first environment, with scope across multiple teams. Deep architecture credibility: identity and authorisation, cryptography, secure‑by‑design, and threat modelling at scale. Enough hands‑on depth to challenge weak designs on their merits; this is a security leader who stays technically credible, not purely managerial. People‑leadership judgement: hiring, coaching, calibrating a senior team, and making hard calls on performance. Experience aligning architecture to enterprise and regulated environments. A clear, non‑hyped view of how AI changes the architecture surface: identity, authorisation, supply‑chain integrity, and the need for guardrails. Working familiarity with AI security standards and references such as the NIST AI RMF, ISO 42001, MITRE ATLAS, or the OWASP LLM Top 10. Hands‑on experience with policy‑as‑code and turning standards into enforced controls. Contributions to security standards, frameworks, or industry practice. We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person., • Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to before taking any further action in relation to the correspondence. #J-18808-Ljbffr

Do you have an background in supporting major Infrastructure technology – around Networking, Storage and VMWare? Do you have a broad technical skillset but looking to be re‑trained in new technologies and looking for a new challenge? Do you have a strong background in Networking ( network routing, switching, Firewalls), VMWare and some experience of SAN technologies – NetApp preferably? Are you passionate about technology,with a strong customer service ethos, wanting to work with emerging technologies including Cloud? Do you want to be part of a successful organisation, who are a leading provider of IT Solutions and provide expertise on business critical projects, and ensure that Infrastructure is efficient & resilient to businesses in the UK. They have a new role within their team for a 2 nd Line Infrastructure Engineer / Analyst or a 3 rd Line Engineer. They are committed to designing and delivering Intelligent IT Solutions that are agile and secure, committed to efficiency, . The Infrastructure Engineer/Analystrole will be office based in their Manchester office, working as part of a small team, provide effective solutions to escalatedtechnical issues, and provide a high level of technical expertise to the business. You will provide new technical solutions ensuring effective working across the full range of services provided by the business, and liaise with 3 rd party suppliers and external contractors. You will be involved in investigating problems and providing root cause analysis. The role will involve working with technologies such as Network Routing, Switching, Firewalls, NetApp, Hp/ Cisco UCS, LAN, WAN, Virtualisation (VMWare/ Hyper‑V),SAN, Cloud,Veeam etc. • Support of multi‑site technical environments including LAN, WAN, Microsoft, VMWare, Network and administer SANs, • Take ownership of escalated issues as 3 rd line support and resolving any queries within SLA, • Resolution of configuration and deployment issues, ensuring management of core IT Infrastructure operations thru system monitoring and maintenance, • Ensurethat 3 rd party applications run efficiently across all platforms, provide root cause analysis to any problems, • Maintain and develop good working relationships with colleagues, other departmental members and suppliers., • Any other related duties as required by the business, including analysis and advising on best practice., • Some on‑call support when required ( which has an on‑call allowance and additional overtime is available) Candidates must have some exposure to most of the technologies listed below: • Network Security Technologies ( Proxy/ Content Filtering / IPS/ IDS), • VMWare / Hyper‑V – good level of understanding, • SAN – any versions – Preference for NetApp experience, • Networking -TCP/ IP, Switches, routers, Wireless Networks, • Backup software – ( Veeam is ideal), • Storage replication and multi‑site storage deployments, • Basic salary of up to £40k on offer, • Pension, • Child Vouchers, • On‑Call Allowance ( once satisfactory technical capability is demonstrated) and additional paid Overtime, • Birthday off as holiday Candidates must have a strong technical Infrastructure background around VMWare / Hyper‑V, Networking and Storage, coupled with a strong customer service ethos and passion for resolving queries to a high stand within SLA’s. Candidates will have a broad technical skillset and be keen to look at learning new technologies including working with Cloud technology. The Infrastructure Engineer role offers the chance to work with a broad set of technologies besides Networking, Routing & Switches, and some training will be given in other areas. If you are keen to join a progressive company, gain exposure to a diverse array of technologies,and gain some internal training and development please apply. You will be given the opportunity to learn and progress within the organisation. and make an impact with their technical environment. Langland Consultants acts as an Employment Agency /Business with regards to this vacancy. As an Equal Opportunities employer, Langland Consultants welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job. By applying to a job advertised by Langland Consultants or providing your contact information to show interest in a job advertised by Langland Consultants, you consent to the disclosure of your information to us in order to assist our legitimate business needs. This includes agreeing to us in storing your information and allowing us to contact you in regard to suitable job opportunities in the future. You are within your rights to ask us to remove your information at any time. #J-18808-Ljbffr

At Munich Re Specialty – Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptablestrategy, superior products and industry leaders working in a supportive environment to achieve this. At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals. We are looking to employ a PMO Analyst to be based in the Manchester Office on a full time basis. We offer hybrid working with 2-3 days per week in the office. The requirement is for an experienced PMO Analyst to work in a Portfolio & Transformation Management Office (PMO), working closely with the Portfolio & Transformation Management Office Lead to provide support with governing and reporting on the Portfolio of Projects including the support of key governance meetings such as the MRSG Change Committee and MRSG Executive Committee (Transformation). The candidate should have experience in working in a portfolio office across the full spectrum of portfolio office services. The candidate will need to work closely with Business Project Managers to guide them on the expectations of the full spectrum of portfolio office services. The candidate will be comfortable with data aggregation and analysis. Support the Portfolio & Transformation Management Office Lead in the following activities: • Carry out maintenance and system administration of the in-house project portfolio management system GoldMine, storing all imperative data on Projects, Programmes, and Portfolios. In addition, train and support users., • Support facilitation of the Business Resource Management using GoldMine in order to reach an informed position of the scheduling of Projects and Programmes, including working with business functions to identify and build out resource availability., • Manage the Portfolio calendar; co-ordinate the timely preparation of recurring meeting packs according to Portfolio Governance and the Calendar., • Support key portfolio governance meetings, including: arranging meetings; gathering, preparing and circulating meeting materials; preparing and circulating decisions and actions; and updating governance logs., • Monitor the shared PMO mailbox; triage requests and forward / flag these up to owners., • Manage the portfolio Front Door (project intake process): Log receipt of proposals; liaise with proposers to ensure proposal information is complete; classify proposals by size/complexity using predetermined criteria; circulate proposals for review, track responses, chase missing responses; report on progress of proposals through the process; identify proposals ready to be put forward for final approval., • Support the ongoing management of the project assurance process working collaboratively with the Portfolio & Transformation Management Office Lead., • Support Portfolio governance services including but not limited to financial control, reporting, change control, planning, resource, forecasting, benefits management and RAID management., • Champion project compliance with organisational standards (e.g.)., • Support assurance reviews from outside the team, providing required artefacts and liaising with relevant parties., • Maintain templates for Governance artefacts Proposal, Business Case, Project Charter, Change Requests, Action Closure Documents, etc., • Assist in the implementation of a governance process for the structuring, development, review, approval and filing of key Programme/Projects deliverables ensuring good quality and best practice is embedded throughout., • Develop and carry out system administration of the SharePoint “Change Hub” document library., • Organise and coordinate cross-Programme tasks/actions providing “bandwidth” to the PMO Lead., • Raise purchase order requests, approve (receipt) invoices, liaise with procurement, finance and compliance as required., • Contribute to designing, producing and ongoing improvement of relevant and insightful MI on Portfolio performance and trends (e.g. finances, earned value, etc.)., • Support wider COO reporting, engaging with Change, Data and Operations Delivery., • Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders., • Any additional duties and responsibilities that may reasonably be expected to be undertaken in accordance with the role., • PM and/or PMO experience in project and programme delivery., • Experience in a Financial Services environment, ideally Insurance, ideally London Market / Lloyd’s., • Structured and logical thinker, being able to plan and organise work coherently., • Quality-driven individual, constantly challenging outputs/mechanisms/approaches for ongoing improvement., • Ability to follow leadership, but also to operate with autonomy and make judgment calls., • Strong coordination and organisational skills to lead with autonomy tasks delegated from the PMO Lead., • Strong interpersonal & communication skills; ability to manage and communicate with senior stakeholders., • Ability to work under pressure; cool, calm, analytical personality., • Proactive rather than reactive attitude, prepared to flag up portfolio-wide risks and help the PMO Lead in addressing them., • Experience and ideally formal training / certification in project management or PMO (e.g. PRINCE2, P3O, Praxis, APM, PMI), • Good numeracy skills, • University Degree (ideally numerical / statistics – based subject like Maths, Statistics, Engineering, or a science), • Relevant professional qualification (e.g. CAPM, PMP, IPMA Project Management Professional, PMO Essentials for PMO Analysts, P3O Foundation / Practitioner, Managing Successful Programmes Foundation / Practitioner, PRINCE2 Foundation / Practitioner, Praxis Framework Foundation / Practitioner) If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for! At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact. • 25 days Annual Leave + bank holidays, • 10% Non-contributory Pension, • Eligibility for an Annual Bonus, • Private Medical + Dental Insurance, • Critical illness insurance + Life Assurance + Permanent Health Insurance, • Wellbeing and Development Scheme + EAP + Health Assessments (subject to scheme eligibility), • Electric Vehicle Salary Sacrifice Scheme, • Study & continuing Professional Development Support, • Hybrid Working + IT Home Set-up Support #J-18808-Ljbffr

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. We are looking for an SC cleared, experienced ServiceNow HR Business Analyst to join our growing Employee Experience and HR practice with a focus on the UK public sector. This role supports the design and delivery of HR Service Delivery solutions on the ServiceNow platform, helping organisations improve HR operations, streamline workflows and enhance employee experiences. You will work closely with business stakeholders, delivery teams and customer representatives to capture requirements, map processes and support the delivery of ServiceNow HRSD capabilities such as case management, employee portals, knowledge management and HR services. This is not a hands-on configuration or development role. Instead, you will act as an advisor and bridge between the customer and delivery teams, helping translate business needs into clear requirements, user stories, process designs and functional outcomes. This is an opportunity to develop your ServiceNow, HR transformation and consulting skills while contributing to meaningful technology-enabled change programmes. HR process and requirements analysis • Support the definition, analysis and documentation of business requirements for ServiceNow HRSD solutions., • Partner with HR teams to understand existing processes, pain points and improvement opportunities., • Help map current-state and future-state HR processes, identifying opportunities to simplify and improve the employee experience., • Translate business requirements into clear user stories, acceptance criteria, functional specifications and process documentation., • Support the delivery of platform capabilities and features (you will not be required to configure or develop in the platform but should be able to demo or walk through deliverables to customers)., • Work with technical teams to ensure requirements are understood and delivered in line with agreed outcomes., • Support customer workshops, playback sessions and requirements validation activities., • Contribute to workflow diagrams, functional designs and business process documentation., • Work collaboratively with architects, consultants, developers, testers and change and enablement teams throughout implementations., • Define ServiceNow platform strategies and roadmaps for customers, • Act as a technology advisor, guiding; customer leadership teams, programme stakeholders and delivery teams, • Liaise with ServiceNow representatives and ecosystem partners, • Contribute to responses to RFPs and RFIs, assist with proposal development and be prepared to support winning client presentations, • Opportunity to develop your skills in a growing globally recognised HR Transformation organisation, • A clear pathway into more senior ServiceNow and customer advisory roles, • Work within Capgemini’s strong ServiceNow ecosystem and partnerships, • Exposure to global deals and opportunities across the full sales to delivery lifecycle, • Existing SC Clearance or eligibility - UK National with 5 years of continuous residence, • ServiceNow certifications at minimum: CIS HRSD with demonstrable experience, • Beneficial certifications; ServiceNow Certified System Administrator, CIS ITSM, • At least one large global / international ServiceNow implementation, OR, • Multiple end-to-end smaller ServiceNow deployments focussing on key employee 'moments that matter', • A strong understanding of HR operations, the employee lifecycle and how HR services are delivered across an organisation., • Knowledge of ServiceNow HRSD, including core capabilities such as HR case management, employee service centre, HR knowledge management, the HR service catalogue, employee journeys, workbooks and flows., • Familiarity with the sales to delivery journey, including how client opportunities move from initial pursuit or proposal into mobilisation and implementation., • Understanding of how HR connects with other business functions such as IT, Procurement and Finance., • Be able to articulate and demonstrate ServiceNow HR / AI features to our customers., • Strong analytical thinking and problem-solving skills., • Effective communication and stakeholder engagement skills., • Ability to work as an interface between business stakeholders, customer teams and technical delivery teams., • A practical understanding of the technology delivery lifecycle, including discovery and requirements gathering, solution design, testing, rollout, change management, hypercare and continuous improvement., • Familiarity with Agile ways of working., • (Nice to have) Demonstrable experience supporting project management activities or working within delivery frameworks such as SAFe, Agile or PMP-led environments., • Understands HR processes and is interested in how technology improves employee experiences., • Enjoys working with stakeholders to understand problems, capture requirements and shape practical solutions., • Can bridge the gap between business teams and technical delivery teams., • Is curious about the ServiceNow platform and its wider ecosystem., • Is comfortable supporting proposals, workshops, testing, rollout and change activities., • Wants to further a career in ServiceNow HRSD, business analysis and technology-enabled transformation. You will be part of the Employee Experience & HR team, which has a collaborative culture. You will work with a diverse group of talented professionals who are passionate about HR, technology, Employee Experience, AI, and dedicated to delivering exceptional solutions to diverse clients. A team that thrives on creativity and innovation, constantly pushing the boundaries of what's possible. We are delighted to have received the “Glassdoor Best Places to work UK’ accolade for 5 consecutive years, to see what it’s like to work at Capgemini Invent, visit our Glassdoor page. At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. #J-18808-Ljbffr

Before making an application, please browse all graduate opportunities available as we will only accept one application per candidate.Once you have made an application you will not be able to make changes to your selection or make a new application.The exception is if we open new vacancies in the new year.We will close for applications on Friday 16th October, with in-person assessment centres being held during the first week of December across four locations - further details in application form.Application process • Online strengths-based assessment, • Application formCVs and cover letters are not required as part of the application process. Candidates will be assessed through a short motivation-based online interview, followed by half-day in-person assessment centre.Start your career with a global, employee-owned consultancy where your work can make a real difference. At Mott MacDonald, you'll work alongside experts, contribute to meaningful projects, and have the support, learning opportunities, and experience needed to grow your career from day one. Job DescriptionAt Mott MacDonald, we believe in transforming challenges into opportunities. Our Strategic Advisory portfolio is built on a bold vision: to partner with clients in navigating complex organisational landscapes and delivering transformational change that creates real, measurable benefits. We go beyond capital project delivery—we shape futures. Join a dynamic, diverse, and ambitious team where your voice matters, your growth is championed, and your wellbeing is prioritised. We foster a culture of trust, transparency, and inclusion, where every individual is empowered to thrive and contribute to a shared purpose: improving society through innovative, sustainable solutions. Your RoleAs a Graduate Analyst, working within social impact and social value, you’ll be part of a passionate team driving positive social impact across the built environment. You’ll support global projects that deliver positive social impact, support equity and inclusion, drive community benefit, and deliver wider social value - collaborating across sectors such as transport, water, energy, buildings and infrastructure investment. This is more than a graduate role - it’s a launchpad for a purpose-driven career where you’ll grow, innovate, and make a difference. Why Join Us? • Inclusive culture that celebrates diversity and values every perspective, • Supportive environment with mentorship, wellbeing initiatives, and flexible working, • Opportunities for growth through structured development and meaningful work, • Collaborative teams that foster innovation and build lasting relationships, • Purpose-led projects that deliver positive social and environmental outcomes Candidate SpecificationAt Mott MacDonald, we’re looking for curious, motivated graduates who want to make a real difference. Join our purpose-driven team where your ideas matter, your growth is supported, and your work enhances the world we live in. To be eligible for this opportunity, you will have less than 12 months’ relevant experience(excluding placements) and have a minimum of a bachelor’s degree (obtained no earlier than 2024) or expected to achieve one of the following degree disciplines, or a similar subject: • Social Science, • Environmental Management, • Humanities, • Planning or Transport Planning What You’ll BringWe’re looking for graduates who are curious, collaborative, and committed to creating a better world. You’ll have understanding and awareness of at least one of the following: • Social and community impact, • Equity, diversity and inclusion, • Accessibility and inclusive design, • Social value You’ll also ideally have: • Familiarity with data analytics and digital technologies, • A methodical and proactive approach to problem-solving, • Strong verbal and written communication skills, • A passion for teamwork, integrity, and continuous learning UK ImmigrationMott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. Our ethos is to develop, train and retain our graduates and therefore we are looking for a long-term relationship with our graduates. For this reason, we cannot accept applications from candidates who would be working under the Graduate visa route or other time-limited visas, (irrespective of visa duration), due to their temporary nature and the requirement for sponsorship under the Skilled Worker route in future. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. AI UsageAt Mott MacDonald, we see the value AI can bring, but we take a people-first approach to hiring. While AI tools can help candidates prepare and build confidence, every application and hiring decision is reviewed by our recruitment and hiring teams. We encourage the responsible use of AI while ensuring we get to know the real person behind the application. AccessibilityWe want you to feel supported and able to perform at your best throughout our recruitment process. If there is anything we can do to make applying or interviewing with us more accessible, please contact us at and we'll be happy to discuss how we can help. About Your DevelopmentA graduate position should be more than just a job. We know this and so do you. That’s why with our graduate roles we aim to give you the experience and technical knowledge you need to progress your career. From the moment you join us, you’ll receive the training you need. You will be assigned a mentor, who will guide you to meet the objectives of your professional training needs. You will join our three-year early careers soft skills development programme – Accelerating your Future, which is designed to give you the skills and tools necessary for a long-lasting successful career here at Mott MacDonald. Our social sideBeing part of Mott MacDonald means more than just work; there’s a huge range of fun and exciting things that you can get involved in. From the moment you join us, you’ll have the opportunity to expand your social and professional network, whether it’s meeting other graduates or joining forces with other members of staff from around the company at our annual sports day. Each of our offices have a sports and social committee which will give you the chance to be part of a variety of sports, social and charity events. We’re committed to promoting a strong culture of social responsibility and encourage our staff to play active roles in the local community. It's worth noting that sports and social committees tend to vary from office to office, so as well as getting involved in what’s already on offer, don’t be afraid to suggest new events or initiatives that you think could be a great addition. It doesn’t stop there. From your first day, you’ll have access to Perks at Work, giving you discounts on cinema tickets, travel, utilities and much more, helping you make the most of our employee benefits. Agile workingAt Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. Equality, diversity, and inclusionWe put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. We offer some fantastic benefits including:Financial wellbeing • Biannual salary reviews: We believe hard work should be recognised and rewarded. To support your development and progression, you'll be eligible for salary reviews twice a year during your first three years with us, subject to successfully completing your probation period., • We match employee pension contributions between 4.5% and 7%., • Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary., • Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury., • Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing., • As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Employee Ownership • Our employee ownership model means no external investors, just us, creating a culture of shared success., • Our employees have a stake and a voice in our business, giving them a direct connection to our success through our personal and group performance bonuses., • As your career grows, so does your stake, recognising your long-term impact and contribution., • Your voice matters, with the opportunity to connect directly with senior leadership through formal channels to help shape our future., • For our senior roles you will have a direct pathway towards ownership from day one. Health and wellbeing • Private medical insurance for all UK colleagues., • Health cash plan to support you with every day health costs and treatments., • Access to Peppy, providing free support from menopause experts for all UK colleagues., • A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family., • Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Lifestyle • 33 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme., • 10 days additional paid leave for Armed Forces Reservists and Cadet Force Adult Volunteers., • Holiday entitlement increased to a minimum of 35 days after 5 years’ service., • Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave • Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave., • Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay., • Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid., • We offer policies and dedicated support to help military families balance service life with career and wellbeing. Learning and development • Primary annual professional institution subscription., • A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes • Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities., • We are proud signatories of the Armed Forces Covenant and Gold Award holders in the MOD Employer Recognition Scheme, supported by our dedicated internal Armed Forces Network., • Make a difference within our communities through our social outcomes. Location(s): Birmingham, GB Manchester, GB London, GB Contract Type: Permanent Work Pattern: Full Time Market: Various Discipline: Consultancy Job Ref: 17254 #J-18808-Ljbffr

TK Elevator’s service and maintenance operations are supported by our International Technical Services network (ITS): a global network of research centres and product experts dedicated to providing high-level technical support for our competitors’ elevators and escalators. Join International Technical Services (ITS) in Manchester and help us shape how AI and digital technology support elevator and escalator engineers across Europe and Africa. My Technical Agent (MyTA) is our developing AI-enabled technical support capability, designed to make technical knowledge easier to access and help field engineers find the information they need when solving problems on equipment. We are looking for an experienced elevator or escalator engineer who understands what good technical support looks like in the real world — and wants to use that experience to help develop the next generation of digital technical support. Based within ITS Manchester, you will work alongside field engineers, technical specialists, digital teams and international stakeholders to evaluate MyTA, challenge its technical outputs, identify gaps in knowledge and help ensure the information provided to engineers is accurate, relevant, accessible and actionable. This is not a traditional field engineering role. Your technical experience becomes the foundation for something different: helping us translate years of engineering knowledge, fault-finding experience and technical documentation into an increasingly intelligent support capability that can be used across our international field organisation. As an ITS My Technical Agent Analyst, your day-to-day responsibilities will include: • Monitor and evaluate MyTA performance and the quality of its technical responses., • Review AI-generated technical information for accuracy, relevance, clarity & practical usefulness., • Use your elevator and/or escalator engineering experience to challenge outputs that don't make technical sense or could lead an engineer in the wrong direction., • Analyse user feedback, enquiries and support data to identify recurring issues, knowledge gaps and opportunities for improvement., • Work with technical specialists to improve the quality & structure of information available to MyTA, • Identify patterns in field enquiries that may indicate wider technical, documentation, training or product-support requirements., • Help translate complex engineering knowledge into clear information that can be effectively consumed through digital support channels., • Develop reporting and visualisation tools that help us understand how MyTA is being used and where it creates value., • Work with international ITS and field organisations to understand different technical-support requirements across Europe and Africa., • Support the development and validation of new AI-enabled technical-support use cases., • Contribute to digitalisation, analytics and innovation projects across ITS., • Help establish appropriate quality and governance principles as our use of AI-enabled technical support continues to develop. Ultimately, your role is not simply to tell us whether MyTA is working. It is to help us understand how to make it better.. • NVQ Level 3 or 4 qualification in Elevators and/or Escalators, or equivalent relevant technical qualification/experience., • Strong technical knowledge of elevator and/or escalator systems and fault-finding processes., • Practical experience diagnosing technical problems and identifying appropriate solutions., • Strong analytical and problem-solving capability., • Confidence questioning information and investigating when something doesn't appear technically correct., • Ability to communicate complex technical information clearly to both technical and non-technical audiences., • Strong attention to detail and commitment to technical accuracy., • Ability to work independently while contributing effectively within a multidisciplinary team., • Curiosity, initiative and willingness to learn new technologies and ways of working., • Experience that would be advantageous, • Previous technical-support or field-support experience., • Experience producing or maintaining technical documentation., • Exposure to data analysis, reporting or visualisation., • Experience delivering technical training or transferring knowledge to other engineers., • Experience working across different countries, products or technical organisations., • Familiarity with digital tools, AI-enabled systems or knowledge-management platforms., • Additional language capability. We are not looking for an engineer who already knows everything about artificial intelligence. We are looking for an engineer who knows their craft, asks good questions and is interested in discovering how technology can make technical expertise available to many more people. • Competitive salary and performance-related bonus opportunity., • 34 days' holiday including bank holidays., • Company pension scheme., • Health Cash Plan, allowing claims towards eligible healthcare costs including dental, optical and physiotherapy., • Life Assurance Scheme., • Employee Assistance Programme., • Access to health and wellbeing services., • Employee benefits and recognition schemes., • Ongoing technical and professional development., • Opportunities to work alongside technical, engineering, digital and data specialists across Europe and Africa., • Exposure to emerging AI, analytics and connected-equipment technologies., • Career development within an international organisation., • The opportunity to play a meaningful role in shaping how AI-enabled technical support develops within ITS. #J-18808-Ljbffr

IRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms. We're a Great Place to Work® certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast. At IRIS, we build software that helps organisations work smarter, save time, stay compliant, and achieve more. Our customers rely on our products every day, and our Customer Success and Renewals teams play a key role in helping them get value, stay engaged, and continue their partnership with us. We’re now looking for a Performance Lead - Customer Success & Renewals to help our teams continue moving from a more reactive, ticket-based way of working to a more proactive, outcome-led and commercially confident approach. This is a hands-on coaching and enablement role. You won’t be line managing the team. Instead, you’ll be visible with our Customer Success Managers and Renewals Specialists, helping people understand what good looks like, improve customer conversations, build confidence, and turn the right behaviours into everyday habits. You’ll work closely with managers, leaders, and Learning & Development to help make performance improvement practical, clear, and consistent. Great Customer Success is about more than answering queries or closing tickets. It is about understanding what the customer is trying to achieve, helping them get value from our products, spotting risk early, building strong relationships, and supporting retention and renewal. That shift takes coaching, consistency, and reinforcement. That’s where you come in. You’ll help our teams build the confidence, skills, and commercial awareness needed to have better customer conversations and drive better outcomes. You’ll help people understand: • what good customer ownership looks like, • how to move from reactive support to proactive value-led conversations, • how to spot customer risk and act early, • how to talk confidently about adoption, value, retention and renewal, • how to use performance feedback in a constructive way, • how to build stronger habits around activity, follow-up and customer outcomes Simply put, you’ll help make the change happen on the office floor. You’ll work across our Customer Success and Renewals teams, supporting colleagues who are focused on helping customers stay engaged, get value from IRIS products, and continue their partnership with us. You’ll partner closely with: • Customer Success Managers, • Renewals Specialists, • Frontline Managers, • Customer Success Leaders, • Renewals Leaders, • Learning & Development, • Senior Customer Success stakeholders This role is about being close to the team, understanding what is happening day to day, and helping managers and colleagues turn performance goals into practical action. No two weeks will look exactly the same. One day you might be sitting with a Customer Success Manager to review how they approached a customer conversation. The next, you might be helping a Renewals Specialist build confidence around a commercial discussion, supporting a new starter with their ramp plan, or working with a manager to reinforce consistent expectations across their team. You might listen to calls, review CRM activity, look at performance trends, share best practice, or coach someone through how to handle a difficult customer situation. Your focus will include: Coaching Customer Success and Renewals colleagues You’ll provide practical, supportive coaching to help people improve their performance, confidence and customer conversations. You’ll help colleagues understand what good looks like, where they can improve, and what actions they can take straight away. This could include coaching around customer ownership, renewal conversations, adoption, value, risk, follow-up, objection handling, call quality, activity levels or customer engagement. Helping the team move from ticket-led to outcome-led You’ll help reinforce the shift from simply responding to customer requests to taking ownership of customer outcomes. That means encouraging people to think beyond the immediate query and ask: • What is the customer trying to achieve?, • Are they getting value from the product?, • Is there a risk we need to act on?, • What action should we take next?, • How do we support retention and renewal? You’ll help make this mindset clear, practical and consistent across the team. Supporting managers You won’t be there to replace managers, but you will help them land the message. You’ll work with frontline managers to reinforce expectations, share themes, support coaching conversations, and help build consistency across teams. You may support managers with performance check-ins, new starter progress, quality reviews, or practical coaching plans for colleagues who need extra help. Supporting new starters You’ll help new colleagues ramp up successfully by giving them practical support, guidance and feedback. You’ll work with managers and L&D to understand where new starters are progressing well and where they may need more help. You’ll also feed back any common themes that could improve onboarding, training or early-stage support. Using data and insight to guide action You don’t need to be a data analyst, but you do need to be comfortable using performance information to spot patterns and focus your coaching. This could include CRM activity, call quality, customer feedback, renewal progress, customer health, activity levels, target progress, new starter ramp, or manager feedback. The key is being able to turn insight into simple, practical action. Sharing best practice You’ll help create consistency by spotting what is working well and sharing it across teams. That might mean helping build coaching guides, call examples, conversation prompts, playbooks, checklists, or simple best-practice resources that help people do the job better. We’re less interested in job titles and more interested in relevant experience. You may currently be, or have previously been, a: • Customer Success Manager, • Senior Customer Success Manager, • Renewals Manager, • Senior Renewals Specialist, • Account Manager, • Senior Account Manager, • Customer Success Team Leader, • Renewals Team Leader, • Customer Success Coach, • Customer Success Enablement Specialist, • Sales Enablement Specialist, • Commercial Enablement Specialist, • Customer Experience Coach, • Performance Coach This could be a great move if you have previously managed a Customer Success, Renewals or Account Management team and now want to step away from direct line management while still helping people improve. It could also suit a strong Senior CSM, Renewals Specialist or Account Manager who is known for doing the job well and now wants to pass on their experience to others. Essential Experience • Experience in Customer Success, Renewals, Account Management, SaaS, subscription services, or another customer-facing commercial environment., • A good understanding of what makes customer-facing teams successful., • Confidence coaching others and helping people improve through practical feedback., • Experience supporting customer conversations linked to value, adoption, retention, renewal, risk or commercial outcomes., • The ability to help teams move from reactive customer handling to proactive, outcome-led customer conversations., • Comfort using performance information, CRM activity, call reviews, customer feedback or manager insight to spot where support is needed., • Strong communication skills and the confidence to give clear, constructive feedback., • The ability to build trust quickly with frontline colleagues and managers., • A practical, hands-on approach and the confidence to be visible with the team., • The ability to reinforce expectations in a positive, consistent and supportive way., • A genuine interest in helping people improve and succeed. Desirable Experience • It would be useful, but not essential, if you also have:, • Experience in a software or SaaS business., • Experience supporting Customer Success or Renewals teams., • Experience using Salesforce or another CRM system., • Experience in coaching, enablement, training or performance improvement., • Experience supporting new starter onboarding or ramp-up., • Experience reviewing calls, customer conversations, activity data or quality measures., • Experience helping teams become more commercially confident., • Enjoy being close to the team and making things happen day to day., • Like coaching people in real situations, not just in formal training sessions., • Can explain things clearly and simply., • Know how to challenge people positively while keeping trust., • Are confident speaking to both frontline colleagues and managers., • Can spot when someone needs extra support and help them take practical next steps., • Care about customer outcomes, not just activity., • Understand that performance improvement is about habits, consistency and follow-through., • Are happy being visible, hands-on and part of the office-floor rhythm., • Want to help a team change how it thinks, works and talks to customers. This is a great opportunity to use your Customer Success, Renewals, Account Management or commercial experience in a different way. You’ll have the chance to help shape how our teams work, coach people through real customer conversations, and support a shift towards a more proactive, outcome-led and commercially confident way of working. You’ll enjoy: • A hands-on coaching role with visible impact., • The chance to support Customer Success and Renewals teams directly., • The opportunity to influence customer retention and customer experience., • A role where you can pass on your experience without directly line managing a team., • Variety, ownership and close partnership with managers and leaders., • A supportive environment within a growing software business., • Competitive salary and benefits package., • Impact: Your work will influence millions globally., • Growth: Continuous learning and career development opportunities., • Belonging: A culture that celebrates diversity and empowers every individual. #J-18808-Ljbffr

IRIS Software Group is one of the UK’s largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms. We’re a Great Place to Work® certified employer, recognised for our commitment to well-being, inclusion and development - and we’re growing fast. At IRIS, we build software that helps organisations work smarter, save time, stay compliant, and achieve more. Our customers rely on our products every day, and our Customer Success and Renewals teams play a key role in helping them get value, stay engaged, and continue their partnership with us. We’re now looking for a Performance Lead - Customer Success & Renewals to help our teams continue moving from a more reactive, ticket-based way of working to a more proactive, outcome-led and commercially confident approach. This is a hands-on coaching and enablement role. You won’t be line managing the team. Instead, you’ll be visible with our Customer Success Managers and Renewals Specialists, helping people understand what good looks like, improve customer conversations, build confidence, and turn the right behaviours into everyday habits. You’ll work closely with managers, leaders, and Learning & Development to help make performance improvement practical, clear, and consistent. Great Customer Success is about more than answering queries or closing tickets. It is about understanding what the customer is trying to achieve, helping them get value from our products, spotting risk early, building strong relationships, and supporting retention and renewal. That shift takes coaching, consistency, and reinforcement. That’s where you come in. You’ll help our teams build the confidence, skills, and commercial awareness needed to have better customer conversations and drive better outcomes. You’ll help people understand: • what good customer ownership looks like, • how to move from reactive support to proactive value-led conversations, • how to spot customer risk and act early, • how to talk confidently about adoption, value, retention and renewal, • how to use performance feedback in a constructive way, • how to build stronger habits around activity, follow-up and customer outcomes Simply put, you’ll help make the change happen on the office floor. You’ll work across our Customer Success and Renewals teams, supporting colleagues who are focused on helping customers stay engaged, get value from IRIS products, and continue their partnership with us. You’ll partner closely with: • Customer Success Managers, • Renewals Specialists, • Frontline Managers, • Customer Success Leaders, • Renewals Leaders, • Learning & Development, • Senior Customer Success stakeholders This role is about being close to the team, understanding what is happening day to day, and helping managers and colleagues turn performance goals into practical action. No two weeks will look exactly the same. One day you might be sitting with a Customer Success Manager to review how they approached a customer conversation. The next, you might be helping a Renewals Specialist build confidence around a commercial discussion, supporting a new starter with their ramp plan, or working with a manager to reinforce consistent expectations across their team. You might listen to calls, review CRM activity, look at performance trends, share best practice, or coach someone through how to handle a difficult customer situation. Your focus will include: Coaching Customer Success and Renewals colleagues You’ll provide practical, supportive coaching to help people improve their performance, confidence and customer conversations. You’ll help colleagues understand what good looks like, where they can improve, and what actions they can take straight away. This could include coaching around customer ownership, renewal conversations, adoption, value, risk, follow-up, objection handling, call quality, activity levels or customer engagement. Helping the team move from ticket-led to outcome-led You’ll help reinforce the shift from simply responding to customer requests to taking ownership of customer outcomes. That means encouraging people to think beyond the immediate query and ask: • What is the customer trying to achieve?, • Are they getting value from the product?, • Is there a risk we need to act on?, • What action should we take next?, • How do we support retention and renewal? You’ll help make this mindset clear, practical and consistent across the team. Supporting managers You won’t be there to replace managers, but you will help them land the message. You’ll work with frontline managers to reinforce expectations, share themes, support coaching conversations, and help build consistency across teams. You may support managers with performance check-in, new starter progress, quality reviews, or practical coaching plans for colleagues who need extra help. Supporting new starters You’ll help new colleagues ramp up successfully by giving them practical support, guidance and feedback. You’ll work with managers and L&D to understand where new starters are progressing well and where they may need more help. You’ll also feed back any common themes that could improve onboarding, training or early-stage support. Using data and insight to guide action You don’t need to be a data analyst, but you do need to be comfortable using performance information to spot patterns and focus your coaching. This could include CRM activity, call quality, customer feedback, renewal progress, customer health, activity levels, target progress, new starter ramp, or manager feedback. The key is being able to turn insight into simple, practical action. Sharing best practice You’ll help create consistency by spotting what is working well and sharing it across teams. That might mean helping build coaching guides, call examples, conversation prompts, playbooks, checklists, or simple best‑practice resources that help people do the job better. We’re less interested in job titles and more interested in relevant experience. You may currently be, or have previously been, a: • Customer Success Manager, • Senior Customer Success Manager, • Renewals Manager, • Senior Renewals Specialist, • Account Manager, • Senior Account Manager, • Customer Success Team Leader, • Renewals Team Leader, • Customer Success Coach, • Customer Success Enablement Specialist, • Sales Enablement Specialist, • Commercial Enablement Specialist, • Customer Experience Coach, • Performance Coach This could be a great move if you have previously managed a Customer Success, Renewals or Account Management team and now want to step away from direct line management while still helping people improve. It could also suit a strong Senior CSM, Renewals Specialist or Account Manager who is known for doing the job well and now wants to pass on their experience to others. You’ll likely be a strong fit if you have: • Experience in Customer Success, Renewals, Account Management, SaaS, subscription services, or another customer-facing commercial environment., • A good understanding of what makes customer-facing teams successful., • Confidence coaching others and helping people improve through practical feedback., • Experience supporting customer conversations linked to value, adoption, retention, renewal, risk or commercial outcomes., • The ability to help teams move from reactive customer handling to proactive, outcome-led customer conversations., • Comfort using performance information, CRM activity, call reviews, customer feedback or manager insight to spot where support is needed., • Strong communication skills and the confidence to give clear, constructive feedback., • The ability to build trust quickly with frontline colleagues and managers., • A practical, hands‑on approach and the confidence to be visible with the team., • The ability to reinforce expectations in a positive, consistent and supportive way., • A genuine interest in helping people improve and succeed., • It would be useful, but not essential, if you also have:, • Experience in a software or SaaS business., • Experience supporting Customer Success or Renewals teams., • Experience using Salesforce or another CRM system., • Experience in coaching, enablement, training or performance improvement., • Experience supporting new starter onboarding or ramp‑up., • Experience reviewing calls, customer conversations, activity data or quality measures., • Experience helping teams become more commercially confident., • Enjoy being close to the team and making things happen day to day., • Like coaching people in real situations, not just in formal training sessions., • Can explain things clearly and simply., • Know how to challenge people positively while keeping trust., • Are confident speaking to both frontline colleagues and managers., • Can spot when someone needs extra support and help them take practical next steps., • Care about customer outcomes, not just activity., • Understand that performance improvement is about habits, consistency and follow‑through., • Are happy being visible, hands‑on and part of the office‑floor rhythm., • Want to help a team change how it thinks, works and talks to customers., • Impact: Your work will influence millions globally., • Growth: Continuous learning and career development opportunities., • Belonging: A culture that celebrates diversity and empowers every individual. #J-18808-Ljbffr

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Job title Senior Infrastructure Analyst - DTEC Job reference REQ011387 Date posted 18/09/2026 Application closing date 16/10/2026 Location Manchester Salary £45,360 - £68,040 Per annum Package Competitive Benefits plus Local Government Pension Scheme Contractual hours 37 Basis Full time Job category/type IT Attachments Senior Infrastructure Analyst.pdf Job description Are you an experienced Senior Infrastructure Analyst – DTEC looking to make a real impact? We are looking for a Senior Infrastructure Analyst DTEC to join our Infrastructure Team to provide day-to-day administration of the Group’s Cyber and AI Lab estate, supporting teaching, research and skills development across cyber security, networking, AI and data science. The postholder will maintain virtual teaching environments, user access, cloud and on-premise lab resources, AI development platforms and cyber security training systems. They will work closely with curriculum teams and industry partners to ensure teaching environments are secure, available and ready for delivery. This is a hands‑on technical role operating within a defined framework. Platform architecture, strategic design and technical governance remain the responsibility of the Enterprise Architect. This role is offered on a permanent, full‑time basis, working 37 hours per week, hybrid based on site at our Openshaw campus in Manchester. Key Responsibilities: Cyber & AI Lab Support • Manage user accounts, access permissions and onboarding/offboarding processes., • Support cyber security platforms, virtual labs, AI development environments and remote access services., • Maintain secure access to datasets, AI tools and learning platforms. Platform Administration • Deploy and maintain virtual desktops, virtual machines and training environments., • Support AI platforms, including Linux workstations, notebooks and containerised environments., • Maintain software, updates, storage and system performance., • Monitor service availability and resolve technical issues. User Support • Provide first and second-line support to students and staff., • Troubleshoot authentication, connectivity and platform issues., • Escalate complex infrastructure or security issues when required. Stakeholder Engagement • Work closely with curriculum teams to support teaching delivery., • Act as a key contact for Cyber and AI Lab services across LTE Group., • Communicate service updates, maintenance activities and outages. Continuous Improvement • Maintain technical documentation and support guides., • Identify opportunities to improve processes and automate routine tasks., • Contribute to the development of guidance materials for staff and students. Skills & Experience: Essential • Experience supporting Linux systems and virtualised environments., • Understanding of networking fundamentals (TCP/IP, DNS, DHCP)., • Knowledge of cyber security principles and access management., • Familiarity with Python and automation., • Understanding of AI and machine learning concepts., • Strong troubleshooting and communication skills. Desirable • Experience with GNS3, EVE-NG or Packet Tracer., • Knowledge of Jupyter, TensorFlow, PyTorch or container technologies., • Familiarity with GPU‑enabled environments and AI platforms., • Experience of identity management and virtualisation technologies. Qualifications: Essential • Level 3 qualification in Computing, IT, Cyber Security, AI/Data Science, or equivalent experience. Desirable • CompTIA Security+, Network+ or Linux+., • Microsoft AI‑900 or AZ‑900., • NVIDIA or other relevant Cyber/AI certifications. Benefits • 28 days annual leave plus 8 bank holidays., • Significant pension contribution., • Retail discounts., • Employee Assistance Programme., • Cycle to Work Scheme. Safeguarding The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check and may be subject to additional online checks as part of our pre‑employment screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and require an Enhanced DBS check. Equal Opportunities At The LTE Group, we're committed to providing an environment free from discrimination, bullying, harassment and victimisation, where everyone is treated with respect and dignity. We are committed to working inclusively with the communities we serve and to developing a workforce and student community that reflects the diversity and vibrancy of Greater Manchester and the wider UK. The closing date for this job advert is 16/10/2026. However, sometimes the job advert may close early if we receive a good response! #J-18808-Ljbffr

Are you an experienced Senior Infrastructure Analyst - DTEC looking to make a real impact? We are looking for a Senior Infrastructure Analyst DTEC to join our Infrastructure Team to provide day-to-day administration of the Group's Cyber and AI Lab estate, supporting teaching, research and skills development across cyber security, networking, AI and data science. The postholder will maintain virtual teaching environments, user access, cloud and on-premise lab resources, AI development platforms and cyber security training systems. They will work closely with curriculum teams and industry partners to ensure teaching environments are secure, available and ready for delivery. This is a hands-on technical role operating within a defined framework. Platform architecture, strategic design and technical governance remain the responsibility of the Enterprise Architect. This role is offered on a permanent, full-time basis, working 37 hours per week, hybrid based on site at our Openshaw campus in Manchester. • Manage user accounts, access permissions and onboarding/offboarding processes., • Support cyber security platforms, virtual labs, AI development environments and remote access services., • Maintain secure access to datasets, AI tools and learning platforms., • Deploy and maintain virtual desktops, virtual machines and training environments., • Support AI platforms, including Linux workstations, notebooks and containerised environments., • Maintain software, updates, storage and system performance., • Monitor service availability and resolve technical issues., • Provide first and second-line support to students and staff., • Troubleshoot authentication, connectivity and platform issues., • Escalate complex infrastructure or security issues when required., • Work closely with curriculum teams to support teaching delivery., • Act as a key contact for Cyber and AI Lab services across LTE Group., • Communicate service updates, maintenance activities and outages., • Maintain technical documentation and support guides., • Identify opportunities to improve processes and automate routine tasks., • Contribute to the development of guidance materials for staff and students., • Experience supporting Linux systems and virtualised environments., • Understanding of networking fundamentals (TCP/IP, DNS, DHCP)., • Knowledge of cyber security principles and access management., • Familiarity with Python and automation., • Understanding of AI and machine learning concepts., • Strong troubleshooting and communication skills., • Experience with GNS3, EVE-NG or Packet Tracer., • Knowledge of Jupyter, TensorFlow, PyTorch or container technologies., • Familiarity with GPU-enabled environments and AI platforms., • Experience of identity management and virtualisation technologies., • Level 3 qualification in Computing, IT, Cyber Security, AI/Data Science, or equivalent experience., • CompTIA Security+, Network+ or Linux+., • Microsoft AI-900 or AZ-900., • NVIDIA or other relevant Cyber/AI certifications., • 28 days annual leave plus 8 bank holidays., • Significant pension contribution., • Retail discounts., • Employee Assistance Programme., • Cycle to Work Scheme. The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check and may be subject to additional online checks as part of our pre-employment screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and require an Enhanced DBS check. At The LTE Group, we're committed to providing an environment free from discrimination, bullying, harassment and victimisation, where everyone is treated with respect and dignity. We are committed to working inclusively with the communities we serve and to developing a workforce and student community that reflects the diversity and vibrancy of Greater Manchester and the wider UK. The closing date for this job advert is 16/10/2026. However, sometimes the job advert may close early if we receive a good response! #J-18808-Ljbffr

Our training will help you kick-start a new career in Cyber Security. We are recruiting for companies that seek to employ our Cyber Security Traineeship graduates to support their growth. No previous experience is required as full training courses will be provided, and a job guarantee is offered upon completion. Whether you are working full time, part time or unemployed, this package can be completed at a pace that suits you. • Step 1 – Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia-rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. • Step 2 – Practical Training You will gain practical experience by using our live labs. Practical, hands‑on experience is essential for certifications and keeping up to date with new technologies. • Step 3 – Official Exams You will sit the CompTIA A+ exams to obtain the official certifications recognized worldwide. The CompTIA A+ is the most commonly requested certificate in entry‑level IT roles. • Step 4 – IT Technician Placement You will be placed into an IT Technician role. You are required to gain two years of experience in this role before progressing to a Cyber Security Analyst role. While working as an IT Technician, a second batch of training—online, practical and an official exam—is released to prepare you for the cyber security field. After completing all mandatory training in Step 4 and gaining the required two years of IT industry experience, you will be ready to move into a Cyber Security Analyst role. Our partners include large IT companies that have a shortage of qualified cyber security staff. #J-18808-Ljbffr

Department: Cyber Services and Capabilities Location: GBR Manchester Hardman Boulevard Description Today, it is an unavoidable fact that your business-critical infrastructure and systems are at risk of attack. The key to good security is a clear understanding of what is most critical to the business. When you do not have enough internal resources, time, or skills to monitor and manage your IT environment 24/7, NCC Group can help, freeing up your skilled employees to focus on value-add activities. NCC Group provides a range of managed and hosted services delivered from our Global Security Operations Centre (SOC), which operates 24/7, 365 days a year. Our team of over 100 accredited security experts is available around the clock, dealing daily with over 200 million log events and providing support for thousands of network devices. NCC Group’s MXDR Team provides world-class Extended Detection and Response (XDR) services, detecting, responding to, and mitigating cyber-attacks on our customers' networks in our Security Operations Centres. We use a plethora of detection tools such as the Microsoft Security Stack, Splunk, EDR, IDS & IPS tools, and many more, all integrated with NCC Group's Unified Cyber Platform (UCP). The MXDR Team is looking for L2 SOC Analysts with a passion for security to join the team, helping customers get the most out of our services and protect their networks. This is an opportunity to join a technically advanced and talented team and help NCC Group build and deliver world-class services to our customers. This role is ideal for a seasoned SOC Analyst with experience in cybersecurity looking to broaden their scope of cyber skills with a strong focus on detection and response to cyber incidents. • Monitor global systems for potential threats, vulnerabilities, and indicators of compromise., • Perform in-depth analysis of security alerts utilising both NCC Group's UCP and explore further using the underlying detection platform where necessary., • Provide incident remediation and prevention documentation and recommendations to customers based on defined procedures and analyst experience., • Document and adhere to processes related to security monitoring procedures., • Provide customer service that always exceeds our customers’ expectations., • Initiate escalation procedures to counteract potential threats, vulnerabilities, and threat actors., • Compile and review service-focused reports., • Act as an escalation point for junior team members, aiding and mentoring where necessary., • Contribute to the continuous improvement of SOC procedures and documentation., • Perform other SOC duties as assigned., • Practical experience with security and networking tools such as Microsoft XDR (Sentinel, Defender) and Splunk Enterprise/Cloud/Enterprise Security, • Strong understanding of network protocols, endpoint detection, and digital forensics, • In-depth knowledge of Windows and Linux operating systems, • Hands-on experience analysing common security incidents and supporting endpoint security, • Ability to remain calm and effective during high-pressure and sensitive security situations, • Microsoft: SC-200, AZ-500, AZ-900, MS-500, • Splunk: Certified User, Power User, Advanced Power User, Enterprise Security Administrator, • CrowdStrike: CCFR, CCFH, • CREST: CPSA, CRIA, CMRE, CNIA, CHIA, • CompTIA: Security+, Network+, CySA+, • Cisco: CCNA, • SANS: GCIA, GCIH, GSEC, • Other relevant certifications, • Flexible Working: Balance your work and personal life with our flexible working options., • Generous Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave differs for SOC shift workers, please speak to your TA partner for more information)., • Medicash & Critical Illness Scheme, • Financial & Investment Benefits: Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme., • Community & Volunteering Programmes: Make a difference in your community with our volunteering opportunities., • Green Car Scheme: Drive green and save money with our eco-friendly car scheme., • Cycle Scheme: Stay fit and healthy with our cycle-to-work scheme., • Special Time Off: Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet., • Family Planning: Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments. We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. To ensure a fair and consistent assessment process, candidates must not use AI tools to generate, suggest, coach or provide responses during live or recorded interviews unless this has been approved in advance, by the hiring team. For more information please read our AI in Hiring - Candidate Policy. If you do not want us to retain your details, you can utilise the Manage Your Data tool provided by Pinpoint or contact us directly at: . All personal data is held in accordance with the NCC Group Privacy Notice. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. #J-18808-Ljbffr

Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We're helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on the journey together. We are a multi-disciplined team of experienced technology, banking, customers experience, marketing, and legal professionals who share a passion for the company's mission and believe in a collaborative approach to creating the greatest social bank. We are building a diverse team of inquisitive people who want to understand customer needs and behaviour so we can develop innovative products that change peoples lives for good. Were searching for a resourceful and enthusiastic Fraud Analyst, who will amongst other things, support the day-to-day operations of the First Line Financial Crime Operations function. The Kroo is growing and we'd love to hear from you if you're interested in joining us on our journey! As a Fraud Analyst, your key responsibility is to strengthen our financial crime prevention efforts. This role is crucial in ensuring the integrity of our financial transactions and preventing fraudulent activities. This position offers an exciting opportunity to make a significant impact in a rapidly evolving fintech environment. As a Fraud Analyst , your role is critical in developing, optimising, and maintaining our card fraud prevention program to protect our customers and ensure the integrity of our card transactions and payments. The ideal candidate will have a strong background in fraud detection and prevention, an analytical mindset, and the ability to work collaboratively with internal teams and external partners. Other responsibilities include: • Fraud Prevention: Support the development and implementation of an industry-leading fraud prevention program, continuously seeking innovative solutions and best practices., • Fraud Recoveries: Utilising the chargeback scheme and APP/ Indemnity processes to assist customers to have reported fraud. Conducting thorough investigations of claims and managing the fraud process from start to finish., • Fraud Investigations: Lead end-to-end investigations of sophisticated fraud and scam cases, including preparing and submitting Suspicious Activity Reports (SARs) to relevant authorities., • Transaction Review: Swiftly review high-risk transactions and payments, employing advanced detection techniques to identify potential fraud and take immediate action to protect customer funds., • Process Optimisation: Collaborate in the review and enhancement of existing fraud processes, systems, and procedures, ensuring they remain effective against emerging fraud tactics., • Trend Analysis: Utilise data analysis tools to proactively identify and monitor financial crime trends, contributing to the ongoing improvement of our fraud prevention strategies., • Collaboration: Maintain strong communication with other financial institutions, law enforcement authorities, and various business departments to coordinate efforts in fraud prevention and resolution., • Industry Collaboration: Engage with industry peers and participate in forums to stay ahead of the latest trends in card fraud and share best practices. While not essential, the following experience and qualifications are highly desirable in our ideal candidate for this position: • Proven experience as a Fraud Analyst or in a similar role., • Strong knowledge of fraud detection methodologies, tools, and technologies., • Familiarity with banking regulations and compliance requirements related to fraud prevention., • Proficiency in using fraud detection software, data analysis tools, and advanced Excel functions., • Analytical mindset with the ability to identify patterns, trends, and anomalies in large datasets., • Excellent problem-solving skills with the ability to make sound decisions under pressure., • Strong attention to detail and accuracy in data analysis and investigative work., • Effective communication skills, both verbal and written, with the ability to present complex information to non-technical stakeholders., • Ability to work independently and collaboratively in a fast-paced, dynamic environment., • Professional certifications related to fraud detection and prevention (e.g., Certified Fraud Examiner, Certified Fraud Analyst) are a plus. We can be flexible with the structure of our interview process if someone's circumstances or timescales require it but our general structure is: • Technical interview with the Fraud Team Leader - 45 mins, • Interview with members of the Fraud Team- 30 mins Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you. At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: • Generous holiday time: You'll enjoy a total of 35 days holiday, including 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday., • Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed., • Employer-sponsored volunteer program: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time., • Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner., • Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up., • Top-notch equipment: We provide top-of-the-line equipment necessary for smooth remote work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required., • Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Manchester city centre but also access to our head office location in Central London., • Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme., • Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same., • Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families., • Room for growth: As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel., • You get full healthcare for your and your nuclear family via Vitality. Kroo Bank uses a hybrid working model that gives people and teams flexibility while supporting productivity. Our Manchester office is an important resource, so colleagues who can attend once a week will fit well with how we work. Standard hours are 9:00am to 5:30pm, Monday to Friday, and the role includes duty on one weekend each month. The role combines remote work and time in the office, so you will not be on site at all times. Routine commuting costs to your designated office are not reimbursed. We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process. At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. #J-18808-Ljbffr

Join TalkTalk as our new Risk Analyst and help shape how we manage risk in a fast‑paced, ever‑evolving telecoms business. You'll turn complex challenges into clear insight, practical action and better decision‑making, supporting the operations, customers, reputation and regulatory standards that matter most. This is a high‑impact opportunity to strengthen our risk and compliance approach, influence teams across the business and play a meaningful part in TalkTalk's ambition to become the UK's most recommended Wi‑Fi provider. As our Risk and Compliance function continues to evolve, you'll step into a trusted role with real ownership and visibility. You'll help keep key activity moving with confidence, strengthen continuity across the function and ensure the business remains well supported, well governed and ready for what's next. • Identify, assess and monitor operational, technology, compliance and business risks, maintaining an accurate and up‑to‑date risk register within the GRC system., • Support bringing TalkTalk's enterprise risk and compliance framework to life - the implementation, embedding and continuous improvement across the organisation., • Prepare accurate and insightful risk analysis and reporting for senior stakeholders and risk committees using advanced Excel techniques - to turn data into meaningful stories and trends., • Work closely with internal stakeholders including IT, Finance, Legal, Technology and business teams to ensure risk management is joined‑up and part of how we work., • Carry out risk assessments, control testing and compliance reviews to identify gaps and support remediation activities., • Keep mitigation actions moving, tracking progress through to completion, escalating where needed and helping the business stay ahead of emerging issues., • Contribute to the development and maintenance of risk policies, procedures and training materials that promote a strong risk‑aware culture across TalkTalk., • Work closely with the outgoing Head of Risk and Compliance during handover, ensuring knowledge transfers smoothly and day‑to‑day coverage remains seamless., • Relevant proven experience working within a risk and compliance team, ideally in a regulated environment where pace, governance and practical judgement are key., • Confident, hands‑on experience using Governance, Risk and Compliance (GRC) systems to manage risk registers, assessments and reporting., • Advanced Microsoft Excel skills, with the ability to analyse data, build models, create pivot tables and dashboards, and present insight clearly., • A relevant professional risk qualification such as the IRM Certificate in Risk Management or equivalent., • Demonstrable experience of implementing and embedding risk and compliance frameworks in a practical business setting., • Previous experience in the telecommunications sector., • Knowledge of UK regulatory requirements relevant to telecoms (for example Ofcom, GDPR and data protection legislation)., • Familiarity with technology and cyber risk management practices., • A sharp analytical mindset, with the curiosity to get under the surface of complex information and the clarity to explain what matters., • Excellent written and verbal communication skills, including the ability to engage and influence stakeholders at all levels., • Great attention to detail, balanced with the ability to step back, see the bigger picture and connect risk activity to business outcomes., • Strong organisational and time‑management skills with the ability to manage multiple priorities in a changing environment., • You'll bring a simple, customer‑focused and operationally excellent approach that reflects TalkTalk's values in everything you do., • You'll be proactive, collaborative and solutions‑focused, always looking for ways to improve processes, strengthen controls and support better outcomes., • You'll show integrity, accountability and a genuine passion for helping the business manage risk with confidence. If you're ready to bring your risk and compliance expertise into a role where your insight will make a visible difference, we'd love to hear from you. As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We're committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA - we're all 100% human, and we've created a culture where you can truly be yourself. We're not your traditional 9-5. We offer a flexible, hybrid way of working, giving you the balance of focused time at home and valuable time together in the office. It's about finding a way of working that supports you, your team and the business. • Flexible hybrid working - with a minimum of 50% office presence to support teamwork and connection, • Collaborative office spaces designed for creative thinking and innovation, • Generous holiday package - 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!), • Private healthcare for all employees, • Competitive pension scheme and performance‑related bonus opportunities, • Free broadband for all employees, • Life event gifts - celebrating milestones like marriages and births, • Inclusive employee networks - open to all, supporting peer connection and thought‑provoking conversations, • Salary sacrifice scheme - save on dental, gym, and more, • Big retail and leisure discounts, • 3 paid volunteering days a year - because making a difference matters to us too #J-18808-Ljbffr

IRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms. We're a Great Place to Work® certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast. At IRIS, we build software that helps organisations work smarter, save time, stay compliant, and achieve more. Our customers rely on our products every day, and our Customer Success and Renewals teams play a key role in helping them get value, stay engaged, and continue their partnership with us. We’re now looking for a Performance Lead - Customer Success & Renewals to help our teams continue moving from a more reactive, ticket-based way of working to a more proactive, outcome-led and commercially confident approach. This is a hands-on coaching and enablement role. You won’t be line managing the team. Instead, you’ll be visible with our Customer Success Managers and Renewals Specialists, helping people understand what good looks like, improve customer conversations, build confidence, and turn the right behaviours into everyday habits. You’ll work closely with managers, leaders, and Learning & Development to help make performance improvement practical, clear, and consistent. Great Customer Success is about more than answering queries or closing tickets. It is about understanding what the customer is trying to achieve, helping them get value from our products, spotting risk early, building strong relationships, and supporting retention and renewal. That shift takes coaching, consistency, and reinforcement. That’s where you come in. You’ll help our teams build the confidence, skills, and commercial awareness needed to have better customer conversations and drive better outcomes. You’ll help people understand: • what good customer ownership looks like, • how to move from reactive support to proactive value-led conversations, • how to spot customer risk and act early, • how to talk confidently about adoption, value, retention and renewal, • how to use performance feedback in a constructive way, • how to build stronger habits around activity, follow-up and customer outcomes Simply put, you’ll help make the change happen on the office floor. You’ll work across our Customer Success and Renewals teams, supporting colleagues who are focused on helping customers stay engaged, get value from IRIS products, and continue their partnership with us. You’ll partner closely with: • Customer Success Managers, • Renewals Specialists, • Frontline Managers, • Customer Success Leaders, • Renewals Leaders, • Learning & Development, • Senior Customer Success stakeholders This role is about being close to the team, understanding what is happening day to day, and helping managers and colleagues turn performance goals into practical action. No two weeks will look exactly the same. One day you might be sitting with a Customer Success Manager to review how they approached a customer conversation. The next, you might be helping a Renewals Specialist build confidence around a commercial discussion, supporting a new starter with their ramp plan, or working with a manager to reinforce consistent expectations across their team. You might listen to calls, review CRM activity, look at performance trends, share best practice, or coach someone through how to handle a difficult customer situation. Your focus will include: Coaching Customer Success and Renewals colleagues You’ll provide practical, supportive coaching to help people improve their performance, confidence and customer conversations. You’ll help colleagues understand what good looks like, where they can improve, and what actions they can take straight away. This could include coaching around customer ownership, renewal conversations, adoption, value, risk, follow-up, objection handling, call quality, activity levels or customer engagement. Helping the team move from ticket-led to outcome-led You’ll help reinforce the shift from simply responding to customer requests to taking ownership of customer outcomes. That means encouraging people to think beyond the immediate query and ask: • What is the customer trying to achieve?, • Are they getting value from the product?, • Is there a risk we need to act on?, • What action should we take next?, • How do we support retention and renewal? You’ll help make this mindset clear, practical and consistent across the team. Supporting managers You won’t be there to replace managers, but you will help them land the message. You’ll work with frontline managers to reinforce expectations, share themes, support coaching conversations, and help build consistency across teams. You may support managers with performance check-ins, new starter progress, quality reviews, or practical coaching plans for colleagues who need extra help. Supporting new starters You’ll help new colleagues ramp up successfully by giving them practical support, guidance and feedback. You’ll work with managers and L&D to understand where new starters are progressing well and where they may need more help. You’ll also feed back any common themes that could improve onboarding, training or early-stage support. Using data and insight to guide action You don’t need to be a data analyst, but you do need to be comfortable using performance information to spot patterns and focus your coaching. This could include CRM activity, call quality, customer feedback, renewal progress, customer health, activity levels, target progress, new starter ramp, or manager feedback. The key is being able to turn insight into simple, practical action. Sharing best practice You’ll help create consistency by spotting what is working well and sharing it across teams. That might mean helping build coaching guides, call examples, conversation prompts, playbooks, checklists, or simple best-practice resources that help people do the job better. We’re less interested in job titles and more interested in relevant experience. You may currently be, or have previously been, a: • Customer Success Manager, • Senior Customer Success Manager, • Renewals Manager, • Senior Renewals Specialist, • Account Manager, • Senior Account Manager, • Customer Success Team Leader, • Renewals Team Leader, • Customer Success Coach, • Customer Success Enablement Specialist, • Sales Enablement Specialist, • Commercial Enablement Specialist, • Customer Experience Coach, • Performance Coach This could be a great move if you have previously managed a Customer Success, Renewals or Account Management team and now want to step away from direct line management while still helping people improve. It could also suit a strong Senior CSM, Renewals Specialist or Account Manager who is known for doing the job well and now wants to pass on their experience to others. Essential Experience • Experience in Customer Success, Renewals, Account Management, SaaS, subscription services, or another customer-facing commercial environment., • A good understanding of what makes customer-facing teams successful., • Confidence coaching others and helping people improve through practical feedback., • Experience supporting customer conversations linked to value, adoption, retention, renewal, risk or commercial outcomes., • The ability to help teams move from reactive customer handling to proactive, outcome-led customer conversations., • Comfort using performance information, CRM activity, call reviews, customer feedback or manager insight to spot where support is needed., • Strong communication skills and the confidence to give clear, constructive feedback., • The ability to build trust quickly with frontline colleagues and managers., • A practical, hands-on approach and the confidence to be visible with the team., • The ability to reinforce expectations in a positive, consistent and supportive way., • A genuine interest in helping people improve and succeed. Desirable Experience • It would be useful, but not essential, if you also have:, • Experience in a software or SaaS business., • Experience supporting Customer Success or Renewals teams., • Experience using Salesforce or another CRM system., • Experience in coaching, enablement, training or performance improvement., • Experience supporting new starter onboarding or ramp-up., • Experience reviewing calls, customer conversations, activity data or quality measures., • Experience helping teams become more commercially confident., • Enjoy being close to the team and making things happen day to day., • Like coaching people in real situations, not just in formal training sessions., • Can explain things clearly and simply., • Know how to challenge people positively while keeping trust., • Are confident speaking to both frontline colleagues and managers., • Can spot when someone needs extra support and help them take practical next steps., • Care about customer outcomes, not just activity., • Understand that performance improvement is about habits, consistency and follow-through., • Are happy being visible, hands-on and part of the office-floor rhythm., • Want to help a team change how it thinks, works and talks to customers. This is a great opportunity to use your Customer Success, Renewals, Account Management or commercial experience in a different way. You’ll have the chance to help shape how our teams work, coach people through real customer conversations, and support a shift towards a more proactive, outcome-led and commercially confident way of working. You’ll enjoy: • A hands-on coaching role with visible impact., • The chance to support Customer Success and Renewals teams directly., • The opportunity to influence customer retention and customer experience., • A role where you can pass on your experience without directly line managing a team., • Variety, ownership and close partnership with managers and leaders., • A supportive environment within a growing software business., • Competitive salary and benefits package., • Impact: Your work will influence millions globally., • Growth: Continuous learning and career development opportunities., • Belonging: A culture that celebrates diversity and empowers every individual. #J-18808-Ljbffr

An exciting opportunity for a Business Analyst has arisen for an ambitious individual to join the Operational Change team in Manchester. As a Business Analyst you will have the opportunity to progress your career at AJ Bell, providing business analysis services to support AJ Bell with its growth and cost targets. • Work with colleagues and other stakeholders to investigate and model business functions, business processes, information flows and data structures, • You will gather, analyse and validate business requirements, • Produce business analysis deliverables using relevant documentation styles in line with organisational standards using appropriate tool, • You will create high quality specifications, • Facilitate stakeholder meetings and workshops, and presenting findings and actions both verbally and in writing to the business, • Assist in defining user acceptance tests for new or improved business processes and IT systems, • You will analyse solutions from all angles by modelling processes, mapping data and perform gap, impact and risk analysis to ensure that no detail is missed, • You will support both internal development teams and external suppliers in the implementation of a change, • You will seek to identify areas where improvement in systems and processes will lead to greater efficiency and ensure that these are brought to management attention, • Demonstrable experience of 3-5 years as a Business Analyst in a professional setting, • Possession of, or substantial progress towards, a recognised Business Analysis professional qualification, • Exceptional analytical and problem-solving capabilities, • Experience of working in an Agile environment, • Meticulous attention to detail, • In-depth knowledge of industry standards, regulatory requirements, and compliance protocols, • Proven ability to work autonomously and collaboratively within a team environment, • Superior interpersonal and communication skills, both written and verbal, • Exemplary organisational skills with a track record of meeting stringent deadlines, • Demonstrated proactive approach and solution-oriented mindset, • Proficient in Lean / Six Sigma methodologies and their practical application At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026, a reflection of our supportive and collaborative culture. • 26 days holiday, increasing with service + buy/sell scheme + bank holidays, • 7% Pension with matched contributions, • Discretionary bonus scheme, • Share schemes (including free shares and BAYE), • Health Cash Plan and discounted private healthcare, • Free onsite gym, • Enhanced family leave (subject to qualifying criteria), • Travel and bike loan schemes, • Employee Assistance Programme, • Regular social events including summer and Christmas parties, • Learning and development opportunities tailored to you, • Casual dress code, • Friendly, supportive team environment We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there’s an initial period of full-time office working to help you settle in and build relationships. We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. #J-18808-Ljbffr

Job: Senior Analyst- Information Assurance & Secure by Design Career Level: Senior Analyst Location: UK Nationwide, preference for Cheltenham/ Manchester(hybrid working) Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application, and applicants must be sole British nationals. Join Accenture and help secure the systems that matter most At Accenture, we help organisations build digital systems that are secure, resilient and trusted from day one. As a Senior Analyst in our Information Assurance & Secure by Design team, you’ll play a key role in supporting UK Government, Defence and Government Supply Chain clients to design and deliver secure services that protect critical data, operations and national interests. This is an exciting opportunity for someone early in their career who is passionate about cyber security, risk and assurance, and wants to develop their skills while working on meaningful, high impact programmes. • Support Secure by Design activities across digital and technology projects, ensuring security is considered throughout the system lifecycle., • Assisting with information assurance and cyber risk assessments, identifying risks and helping teams understand how to manage them., • Contributing to the creation of security and assurance artefacts, such as risk assessments, security management plans and evidence packs., • Engage and collaborate with clients to understand their Security challenges and identify how to drive their Security strategy and impact across various industries and sectors., • Support consulting teams in the delivery of client engagements across workstreams, • Collaborate with cross-functional teams to understand and deliver outcomes., • Build trusted relationships with our clients to ensure requirements, outcomes and expectations are met and exceeded., • Work on high impact, purpose driven programmes that really make a difference., • Have a clear learning and development pathway, including formal training and professional certifications., • Work within supportive teams and a culture that values inclusion, wellbeing and continuous learning. You’ll be supported through structured training, on the job learning and coaching, with clear opportunities to grow your career within Accenture’s Security practice. The following skills and experience are essential for this role: We’re looking for people who are curious, motivated and eager to learn. You don’t need to be a security expert already - we’ll help you build that expertise. • A strong interest in cyber security, information assurance or technology risk, • Good analytical skills and the ability to understand complex problems, • Communication and engagement skills with clear verbal and written communication skills, with experience delivering and presenting deliverables., • Project Delivery capabilities with the ability to work well in a team and manage your time across multiple tasks., • A flexible approach, with willingness to travel to client sites when required, • Familiarity with recognised security standards and frameworks (e.g. ISO/IEC 27001, NIST, UK Government security frameworks), • Awareness of assurance and compliance requirements within highly regulated environments., • Progress towards, or holding, relevant security certifications (e.g. ISO 27001, CISSP, CISM or equivalent), • Awareness of Information Assurance/ Secure by Design Frameworks or secure system development principles, • Experience gained through study, placements, internships or early career roles related to IT, security or risk. At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. #LI-EU #LI-MP Manchester Cheltenham All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces. Join Accenture to work at the heart of change. Visit us at www.accenture.com . #J-18808-Ljbffr

Lineage is the world’s largest and most innovative provider of temperature-controlled logistics solutions – this means we help move food from farms to the dinner table, with more than 22,000 employees across over 450 locations and spanning 20 countries across North America, Europe, Asia-Pacific, and South America. As an FP&A Analyst within Lineage’s Global Integrated Solutions (GIS) business, you will play a key role in supporting the financial performance of our UK Road Transportation operations while contributing to FP&A activities across Europe, covering both Road Transportation and Freight Forwarding. Working in a matrix structure, you will combine hands-on financial analysis with broader regional responsibilities. You will work closely with operational, commercial and finance teams to understand business performance, identify risks and opportunities, and turn financial and operational data into clear, actionable insights. This is more than a reporting role. You will have the opportunity to challenge existing ways of working, improve processes and help move FP&A towards more automated, scalable and data-driven solutions. The role also offers a clear development path towards a Senior Financial Analyst position, with increasing ownership and business partnering responsibilities. Responsibilities · Support monthly close, reporting and financial performance analysis for UK Road Transportation. · Analyse revenue, margins, operating costs, headcount, fleet expenses and productivity. · Prepare management reports, dashboards and performance reviews. · Investigate financial and operational variances and provide recommendations. · Support budgets, forecasts and long-range planning. · Monitor key operational and financial KPIs and identify trends, risks and opportunities. · Partner with operational and commercial teams to understand business drivers and translate them into financial insights. · Support business cases, investment reviews and capital expenditure analysis. · Contribute to European reporting and FP&A activities across Road Transportation and Freight Forwarding. · Consolidate and analyse country results and support regional forecasting. · Develop profitability and performance analysis by customer, country, business line and service. · Identify opportunities to simplify, standardise and automate reporting and planning processes. · Build and enhance Power BI dashboards, financial models and self-service reporting solutions. · Drive continuous improvement in data quality, forecast accuracy and reporting efficiency. · Collaborate with finance teams across Europe and contribute to regional strategic planning initiatives. Your background · Bachelor’s degree in Finance, Accounting, Economics, Business Administration or a related field and Fully qualified CIMA, ACA or ACCA. · 4–7+ years of experience in FP&A, financial controlling, commercial finance or business partnering. · Experience with budgeting, forecasting and financial performance management. · Strong analytical skills and the ability to translate complex data into clear business recommendations. · Experience improving or automating financial reporting and processes. · Strong communication and stakeholder management skills, with the confidence to work across functions and countries. · A proactive, curious and commercially minded approach, with a willingness to challenge existing processes. · Experience with Power BI and advanced Excel is preferred. · Experience in a multinational, matrix or operationally intensive environment is an advantage. · Keen interest in Logistics/Transportation What’s in it for me? • A role combining operational finance, FP&A and business partnering across the UK and Europe., • Broad exposure to Road Transportation and Freight Forwarding and their underlying business drivers., • The opportunity to work with senior operational, commercial and finance stakeholders across Europe Strong exposure to Power BI, advanced Excel, financial modelling, automation and AI-enabled analytics., • A clear development path towards a Senior Financial Analyst role with increasing responsibility and regional exposure., • An international environment where you can build a broad finance network across Lineage., • Working Monday – Friday (flexible based on 37.5 hours per week and hybrid working options), • Competitive starting salary and will be discussed at screening stages before potential interviews., • 28 days holiday (including bank holidays), the opportunity to earn additional holidays each year up to an extra week after 5 years., • Purchased holidays – purchase up to an extra week holiday, • Free onsite car park How does success look like? Success means becoming a trusted finance partner to the UK Transportation leadership team and providing insights that help the business make better decisions. Within your first 12–24 months, you will have taken ownership of key elements of European FP&A reporting and analysis, delivered measurable improvements through automation and standardisation, and established strong relationships with operational, commercial and finance stakeholders. You will also have contributed to improving forecast quality, reporting efficiency and business insight across GIS — while building the experience and ownership needed to progress towards a Senior Financial Analyst position. Reference: INDUK Why Lineage? We are a global company with more than 22,000 employees spanning 20 countries and more than 400 locations across North America, Europe, Asia-Pacific, and South America. At Lineage Logistics, we have a shared purpose; we are transforming the food supply chain to eliminate waste and help feed the world. This means working at Lineage is not just a job – it’s an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of our team, you will be a critical link in the food supply chain. Our shared purpose drives everything we do in all parts of our organisation, from the warehouse floor to the office. Our team members are passionate about the impact they make every single day. We are an equal opportunities employer and positively encourage applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. At Lineage we also recognise that Ex-Military, veterans, and military families have great experience with transferable skills and core values that can add significant value to our organisation. Benefits As a Lineage team member, we aim to provide everything you and your family need to thrive. That’s why we offer competitive rates of pay, paid time off, skills training, and development opportunities to grow a long and fulfilling career with us. This is enhanced by recognition schemes (so that your hard work won’t go unnoticed), plus the chance to make your salary go even further with our cycle-to-work scheme and preferential rates for loans and savings courtesy of a leading credit union. Your everyday wellbeing is also important to us, so we will provide you with all the protective equipment you need to be safe and comfortable at work, and you will have access to a free 24/7 employee assistance phone line, which offers confidential counselling and advice. With all of this offered against the backdrop of a fun and social environment in which you will be supported by a team who enjoy helping each other in achieving their goals, we are confident you will excel with us. #J-18808-Ljbffr

Application Deadline: 18 September 2026 Department: Growth Employment Type: Full Time Location: Manchester Compensation: £40,000 - £45,000 / year About CTI Join 150+ strategists and specialists who refuse to settle, creating bold digital experiences for ambitious brands since 2004. We're a full-service digital agency delivering strategic consultancy, web development, and digital marketing to drive demand online. Using over two decades of industry experience, we provide next-gen solutions as part of lasting partnerships with hundreds of clients from Chester Zoo and Zip World to Balfour Beatty and Mind. What makes us different • We break new ground. You'll work on innovative projects using the latest technologies before they hit the mainstream. We celebrate calculated risks and learn fast from every experiment., • We get stuck in together. Genuine collaboration across all departments. Your ideas matter here, regardless of your role or how long you've been with us., • We stay curious. Continuous learning is essential. You'll have dedicated time and budget for development, working alongside industry experts who are genuinely invested in your success., • We own it. Full accountability and autonomy over your work means you'll build client relationships, see real-world impact, and be recognised when you go the extra mile. You’ll be joining our dynamic data function, sitting at the intersection of technical engineering and actionable business intelligence. We’re the minds behind the metrics, responsible for architecting the robust data pipelines that fuel our clients' growth and performance. We stay curious by constantly exploring new technologies and get stuck in by collaborating closely with our strategy, development, and marketing teams to turn raw data into transparent, high-impact insights. If you love the challenge of clean data and delivering the evidence that proves client success, you'll fit right in. As our Web Analyst, you will be the go-to expert for tracking user behaviour, measuring campaign performance, and building insightful, client-facing dashboards. You’ll live and breathe front-end tracking and marketing analytics, ensuring our clients have the technical foundations to make smarter business decisions. Your key responsibilities will include: • End-to-End Tracking: Implement, audit, and manage complex Google Tag Manager (GTM) setups across multiple high-value client websites to support accurate data collection., • Web Analytics Mastery: Configure and maintain GA4 properties, ensuring every behavioral, conversion, and marketing event is captured with precision., • Compelling Visualisation: Design, build, and maintain clear, actionable dashboards in Looker Studio and Power BI that translate raw numbers into meaningful stories., • Marketing Collaboration: Partner with digital marketing teams to ensure tracking aligns with campaign goals and directly supports ROI., • Data Privacy & Governance: Ensure tracking compliance by managing consent tracking, Cookie Consent Mode v2, and adherence to data privacy best practices like GDPR., • Technical Foundations: While your heart is in the front-end, you’ll help oversee the flow of data into warehousing (like BigQuery) to ensure reliable reporting pipelines., • Stakeholder Ownership: Translate complex data concepts into clear requirements and insights for both technical and non-technical stakeholders. To thrive in this role, you’ll need to be commercially minded, technically sharp, and naturally curious about how data drives human behaviour. Key qualities and experience include: • Visualisation Skills: Proven experience using Looker Studio and Power BI to build high-impact reports., • Technical Expertise: Deep, hands-on experience with Google Tag Manager and administering Google Analytics 4 (GA4)., • A Compliance Mindset: A clear understanding of data privacy and experience managing cookie consent platforms like OneTrust or Cookiebot., • Broad Horizons: While focusing on the front-end, a beneficial understanding of SQL and data warehousing (e.g., BigQuery) will help you see the bigger picture., • Problem-Solving Energy: An adaptable and detail-oriented mindset, capable of debugging tracking issues and managing multiple projects simultaneously., • Collaborative Spirit: A proactive approach to working with cross-functional teams, from developers to growth specialists, to get to the best possible solution. We’re challenging the 'Gender Confidence Gap,' which suggests that individuals will only apply for a job if they meet 100% of the criteria. Some of our best hires didn’t check every box in the role description, so if you were about to rule yourself out, we still encourage you to apply! • 28 days annual leave, in addition to the bank holidays, • Hybrid-working - we’re in the office twice a week, • Workplace nursery scheme, • Health cash plan, • Cycle-to-work scheme, • Flexible working hours, • Employee well-being and mental health programme, • Relaxed working environments - office dogs welcome!, • Company socials and lots of fun! #J-18808-Ljbffr

Our small Canadian-born business was founded in 1978 and has become a global organization that now spans 120 locations across 20 countries. Our expansion has been rapid, but what matters most is the common belief that drives all 5,000 of our people to be a different type of real estate organization. We believe that the places in which we live, work and play have the power to make us happier and healthier, and we are united by a shared sense of purpose, to have a positive impact on people’s lives. In short, we are a global commercial real estate advisory firm with a simple aim: for real estate to play a leading role in creating vibrant buildings, cities and places that deliver long-lasting social value and economic impact. Our small Canadian-born business was founded in 1978 and has become a global organization that now spans 120 locations across 20 countries. Our expansion has been rapid, but what matters most is the common belief that drives all 5,000 of our people to be a different type of real estate organization. We believe that the places in which we live, work and play have the power to make us happier and healthier, and we are united by a shared sense of purpose, to have a positive impact on people’s lives. In short, we are a global commercial real estate advisory firm with a simple aim: for real estate to play a leading role in creating vibrant buildings, cities and places that deliver long-lasting social value and economic impact. We believe that our industry is changing, and we want our business to be a melting pot of curious minds, passionate hearts and strategic intelligence. Your gender, religion and race are all highly respected, but are less important to us than your ability to step up and change the game. We provide you with a place where you can do just that, with like-minded people. Collaboration is embedded in the way we work – our people have the autonomy to collaborate on client relationships, engage teams across the business, lead operations, work collectively on projects, participate in strategy and are ultimately responsible for our growth. Our distinctive Principal-led, privately-owned model puts us in the enviable position of being able to offer every employee the opportunity to own a share of our business and inspires and allows anyone to become a Principal. This role carries voting rights, so our people have a very real say in the future direction and operation of our business. This means that we are able to attract, engage and retain the best talent from the industry. We are seeking an energetic and ambitious Asset Transaction Analyst to join our Affordable housing team to help deliver our growing pipeline of stock rationalisation projects. The Affordable Housing team is part of our wider Living Sector service which provides consultancy, valuation and transactions services across affordable housing, single and multi family Build to Rent and Private Rented Sector, Purpose Built Student Accommodation and Retirement Living. The Living Sector is a growth area of our business and this is an opportunity for an ambitious individual to assist with the growth of a new market leading team as a ‘challenger brand’ offering choice and quality to clients. The affordable housing team and service form part of wider Living strategy to deliver consultancy, valuation and transactions services across affordable, student, co-living, BTR (single and multi-family), retirement living sectors and works closely with colleagues in the wider business – primarily, land, planning and development and capital markets. • Portfolio transactions specialist, playing a key role in contributing to a new ‘challenger brand’ stock rationalisation team serving the affordable housing sector., • Contribution to the delivery (with the valuation and surveying teams) of initial pricing and marketing advice through to data room build, and transaction management to completion, • Client Relationship Management: Acting as a point of contact for key clients, maintaining regular communication, and ensuring client satisfaction., • Cross-Functional Collaboration: Liaising with internal departments and external consultant teams to ensure seamless project execution., • Technical Expertise: Coordinating with other Place, B&PC teams, client and external sub-contractor team professionals to deliver services to clients., • Business Development: assisting with pitches to win new business and agreeing on the scope of instructions and fees., • Market Insight: Keeping abreast of industry news and regulatory and policy market developments on both local and international levels. No job description can fully represent every matter which may arise within the post and the post holder is expected to carry out other duties from time to time that are broadly consistent with those in this job description. • Sector experience: Experience of delivering or client side experience of stock rationalisation transactions and/or asset data management in a social housing environment. Some understanding of the key elements of stock rationalisation including collating information, undertaking due diligence and accuracy checks, review of associated tenancy, planning, legal and development and building surveying, stock condition surveys, energy surveys, planned maintenance works planning and procurement, decarbonisation / energy strategies. The candidate will have a solutions-focused mindset and be enthusiastic, patient, and capable of strategic thinking and client relationship management while maintaining a focus on optimising results for our clients., • Adaptability: Ability to cater to varying client requirements at different stages of transaction cycle – with guidance and oversight from the line manager - from initial consultancy reports, stock optimisation reviews, growth strategies. This includes undertaking desktop analysis of data on a consultancy basis to diagnose opportunities leading the instructions for portfolio transactions., • Co-ordination and collaboration: Team player with aptitude for building and maintaining strong relationships both internally and externally, use initiative to problem solve and ensure delivery of projects in line with agreed timescales and objectives., • Leadership: A team player who contributes to the growth of the affordable/living sector offering within the business and enhances the team's exposure to the affordable housing client base. Ability to seek out and win new business., • Demonstrable experience of working or supporting transactions in an affordable housing environment., • Extensive experience of working with data from affordable housing asset management systems such as Keystone, CX, NEC, MRI, Promaster, PIMSS, • Deep understanding of Building Safety, Housing Health and Safety Rating System (HHSRS) reporting regime, Fire Safety, compliance reporting, damp and mould management strategies, and Regulatory Standards as set out by the Regulator of Social Housing., • Lateral thinking which identifies opportunities and the ability to contribute to securing profitable work delivered to achieve strong customer satisfaction., • Excellent communication and interpersonal skills., • Strong organisational and prioritisation skills, with the ability to manage multiple projects simultaneously., • A collaborative team player who quickly establishes trust and credibility., • Highly motivated, displaying energy, drive, curiosity, and commitment., • A passion for delivering high standards of work., • In-depth knowledge of the affordable housing asset management and investment process., • Strong verbal, numerical, and report writing skills (including proficiency across Microsoft Office suite), • Strategic problem-solving abilities., • An entrepreneurial outlook with a focus on enhancing client service., • Significant experience of delivering projects to, or in the Social Housing Sector, • Willing to build profile and embrace business development to develop a strong network of clients., • Experience of working in a commercial environment, • Strong people and project management abilities, with a track record of working within highly motivated, high performing teams., • Awareness of current / emerging policy and economic context for affordable housing with an appreciation of residential sector safety legislation., • Tenacious self starter capable of problem solving and using initiative to overcome challenges to deliver client objectives., • Excellent presentation skills and inter-personal skills At Avison Young, we’ve always put people at the heart of what we do. In the last few years, we’ve increased the diversity at our board, leadership and Principal levels. Avison Young stands out for our commitment to empowering women. In addition to increasing the number of women on our board and in our leadership ranks, our internal Women’s Network of more than 500 members come together for networking and learning, and advise the business on strategies for promoting access, opportunity and inclusion in our industry. Our global DEI steering committee shapes our strategy to continue to increase industry access for underrepresented groups and accelerating initiatives led by our employee resource groups, including our Women’s Network, Black Professionals and LGBTQ+ groups. In addition to leading global initiatives, the steering committee’s work examines our policies and practices, creating accountability for results and communicating progress to our executive leadership, our clients and our communities. Our culture is underpinned by our approach to diversity, inclusion, and well-being. We are committed to building an inclusive culture that: • empowers all our employees to thrive,, • reflects all backgrounds and talents,, • allows individuals to be successful and feel a sense of belonging,, • and foster a workplace that is supported, inclusive and has a strong sense of community between colleagues. Avison Young is an equal opportunity employer and is committed to treating all its employees and job applicants equitably. This includes implementing deliberate strategies that advance underrepresented communities in commercial real estate careers. As a Disability Confident Employer, we are committed to removing any obstacles to inclusion. If you need any adjustments to support your application or any part of the recruitment process, such as information in alternative formats or special requirements to access our buildings, or you are eligible under the Disability Confident Scheme please contact us at and we will do everything we can to help. We are committed to inclusion in our hiring processes, and we want to give everyone a chance to show what they can bring to our organisation. If you are not sure that you have all the skills in the person specification, please still apply. We value passion and potential in our employees, so it would be great to hear from you and why you would suit this position. Some of our roles may be remote and some roles may be specific to our offices, but you will need to confirm you have the right to work in the UK. #J-18808-Ljbffr

The Information Security Analyst is responsible for supporting the effective operation of information security controls, services, and processes across the organisation. Reporting to the Information Security Manager, the role provides hands‑on security analysis, monitoring, assurance, and risk support across on‑premise and cloud environments. The role works closely with Technology teams, third‑party providers, and business stakeholders to help protect the organisation’s information assets, reduce cyber risk, and maintain compliance with security policies, standards, and regulatory requirements. Responsibilities will include: Security Operations & Monitoring • Support the day‑to‑day operation of information security controls and services., • Monitor security tooling, alerts, and dashboards, including SOC and SIEM outputs., • Investigate and respond to security events and incidents in line with agreed procedures., • Escalate security incidents and risks to the Information Security Manager as appropriate. Security Assurance & Risk Support • Perform assurance activities to assess the effectiveness of security controls., • Support gap analysis, compliance readiness, and ongoing compliance monitoring., • Assist with the identification, assessment, and documentation of security risks., • Track remediation actions and follow up with control owners. Incident Response & Problem Support • Support security incident response activities, including investigation and evidence gathering., • Assist with root cause analysis and documentation of lessons learned. Contribute to improvements in controls, processes, and preventative measures. Policy, Standards & Governance • Support the maintenance and operation of information security policies, standards, and procedures., • Provide guidance to Technology and business teams on security requirements and best practice., • Ensure security activities are documented and auditable. Third‑Party & Audit Support • Support third‑party security due diligence, reviews, and assurance activities., • Assist with responses to internal and external audits, assessments, and regulatory requests., • Gather and provide evidence to demonstrate effective operation of security controls. Security Awareness & Culture • Support the delivery of security awareness and training activities., • Promote a positive security and compliance culture across the organisation., • Contribute to communications and materials that improve security understanding and behaviour., • Produce security reports and metrics for both technical and non‑technical audiences., • Assist with analysis of trends, threats, and emerging risks., • Contribute ideas and improvements to enhance security processes and controls. Skills and Experience • Experience in an information security, IT risk, or IT operations role., • Understanding of common cybersecurity risks, threats, and control types., • Familiarity with incident management, risk assessment, and assurance activities., • Ability to analyse information, identify issues, and document findings clearly., • Strong written and verbal communication skills., • Ability to manage multiple tasks and priorities with attention to detail., • Experience working in regulated or enterprise environments., • Exposure to cloud security concepts (e.g. Azure security services)., • Experience with security tooling such as SIEM, endpoint protection, or vulnerability management tools., • Relevant education or certifications (or working towards) in information security. Our benefits We offer all employees a comprehensive benefits package that focuses on their whole wellbeing. • hybrid working, • a competitive base salary, • non-contributory pension, • discretionary bonus, • insurances including health (family) and dental cover, • many other benefits to enhance financial, physical, social and psychological health About Canopius Canopius is a global specialty lines (re)insurer. We are one of the leading insurers in the Lloyd’s of London insurance market with offices in the UK, US, Singapore, Australia and Bermuda. At Canopius we foster a distinctive, positive culture which enables us to bring our whole selves to work to flourish as people, and build a business which delivers profitable, sustainable results. Based in incredible new offices in the heart of the City of London, Canopius operates a flexible, hybrid working model and is committed to providing an environment that challenges employees to be their best and where everyone's unique contributions are recognised, valued and respected. We are fully committed to equal employment opportunities for all applicants and providing employees with a work environment free of discrimination and harassment. All employment decisions are made regardless of age, sex, gender identity, ethnicity, disability, sexual orientation, socio-economic background, religion or beliefs, marital or caring status, or any other status protected by the laws or regulations in the locations where we operate. We encourage and welcome applicants from all diverse backgrounds. We make reasonable adjustments throughout the recruitment process and during employment. Please let us know if you require any information in an alternate format or any other reasonable adjustments. • Job Identification 639, • Job Category Information & Technology, • Job Schedule Full time, • Locations Level 5, Manchester, M2 3AB, GB (Hybrid) #J-18808-Ljbffr

Join to apply for the IT Problem & Incident Analyst role at Public Sector Resourcing 2 days ago Be among the first 25 applicants Join to apply for the IT Problem & Incident Analyst role at Public Sector Resourcing On behalf of Network Rail, we are looking for an IT Problem & Incident Analyst for a 12 Month (Inside IR35) contract based Hybrid in Manchester. Join Network Rail’s Digital Data and Technology team to lead investigations into major IT incidents and problems. You’ll Identify, diagnose and eliminate IT incidents that could adversely impact the reputation of the organisation, using the problem management process from the point of detection to permanent resolution. You’ll drive and implement solutions, maintain effective stakeholder communication and minimise the impact of incidents that cannot be prevented. As an IT Problem & Incident Analyst your main responsibilities will be to: • Forge root cause investigations across Network Rail, its Partners and Suppliers arising from serious IT Incidents., • Analyse incident data to identify trends and improvement opportunities; develop insights and recommendations to enhance technology performance and user experience., • Identify and collaborate with the relevant subject matter experts and ITIL functions to uncover root cause analysis and problem resolution., • Develop and monitor corrective action plans in liaison with the Service Desk, Configuration and Change Management functions confirming that the problem has been resolved., • Communicate effectively with key stakeholders regarding system/service status to minimise disruption across Network Rail and the wider rail industry., • Develop and produce management information to highlight problem trends and service issues for Support Managers., • Review other requests for information and new investigations when received or escalated to the Problem Management team; evaluating benefits against resource, priority and establish next steps., • Build strong peer-to-peer relationships within Digital Data and Technology and with Suppliers, ensuring effective communication and escalation of performance issues are documented. Essential: • Foundation Certificate in IT Service Management (ITIL)., • Excellent data analysis and problem solving skills., • Ability to take ownership and solve problems independently., • Capable of absorbing data from various sources and making accurate judgment based decisions., • Skilled in the use of incident and problem management tools for the recording, progressing and reporting incidents., • Proficient in Problem Management and the use of appropriate tools., • Strong communication skills (oral & written), including the ability to translate technical issues for non-technical audiences., • Organised, proactive and deadline-driven., • Effective team player with the ability to influence senior managers. Desirable: • Practitioner Certificate in IT Service Management: Problem Management, • Proficient in Time Management techniques, • Knowledge of Service Management disciplines within the IT arena, • Experience in operational excellence or Lean Six Sigma methodologies Please be aware that this role can only be worked within the UK and not Overseas. Network Rail is an equal opportunity employer and values diversity. They welcome applications from everyone. Disability Confident As a member of the Disability Confident Scheme, Network Rail guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. Armed Forces Covenant Network Rail guarantees to interviewveterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, wewill interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different". • Mid-Senior level, • Contract, • Management and Manufacturing, • Staffing and Recruiting Referrals increase your chances of interviewing at Public Sector Resourcing by 2x Manchester Area, United Kingdom 4 days ago Manchester Area, United Kingdom 2 weeks ago Blackburn, England, United Kingdom 2 weeks ago Manchester, England, United Kingdom 3 days ago Daresbury, England, United Kingdom 1 week ago Manchester Area, United Kingdom 1 week ago Manchester Area, United Kingdom 1 week ago Manchester, England, United Kingdom 5 days ago Manchester Area, United Kingdom 1 month ago Manchester, England, United Kingdom 2 weeks ago Manchester Area, United Kingdom 6 days ago Manchester, England, United Kingdom 1 month ago Manchester Area, United Kingdom 1 week ago Manchester, England, United Kingdom 2 weeks ago Manchester Area, United Kingdom 3 weeks ago Manchester, England, United Kingdom 6 days ago Manchester, England, United Kingdom 3 days ago Manchester, England, United Kingdom 3 days ago We’re unlocking community knowledge in a new way. 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We are looking for a Power Platform Product Specialist to join the Business Applications team within the Applications function. You will design, build and support Power Platform solutions (Power Apps, Power Automate, Power Pages, and increasingly Copilot Studio) that make life better for the people working across Lewis Silkin, and for the clients we serve. You will work hand-in-glove with our Microsoft Platform Architect, who sets the architectural direction and best practice for our D365 and Power Platform estate; you will bring their designs to life and feed real-world build experience back into how the platform evolves. You will also work closely with our Delivery Analyst, who will bring you well-shaped stories with clear acceptance criteria and run the sprint cadence you build within, so you can spend your time doing what you do best. Alongside build work, you will help administer and continuously improve our D365 suite, our client-facing extranets and portals, and the wider Microsoft tooling the firm relies on. Because the Applications function is a growing team, this is a genuine opportunity to shape how Power Platform is used across the firm; the governance, the patterns, the guardrails, and the citizen-development story that sits alongside it. We are open to considering applications for our offices in London, Cardiff and/or Manchester. • Design, develop and customise Power Platform solutions (Power Apps, Power Automate, Power Pages, Copilot Studio) against stories shaped by the Delivery Analyst and architectural patterns set by the Microsoft Platform Architect., • Build in line with our platform standards; environments, ALM, security, and integration patterns., • Contribute to peer reviews and pair with other developers in the Dev Squad on complex problems., • Support the administration and continuous improvement of our D365 suite, our extranets and portals, and other Microsoft-based internal applications., • Take ownership of support escalations coming through the Service Desk, working with the Microsoft Platform Architect where architectural input is needed., • Maintain clear documentation; solution designs, configuration decisions and user guides., • Work closely with the Delivery Analyst, the Microsoft Platform Engineer, business stakeholders and our Microsoft delivery partner to turn business needs into working software., • Contribute training material, run user-group sessions where useful, and help the wider firm get more from the platform., • Stay current on the Microsoft roadmap; flag features and patterns that would move the dial for Lewis Silkin., • Contribute to business cases and options papers by carrying out proportionate research and prototyping., • Review the effectiveness of what we have built and feed learnings back into the roadmap. You are a curious, hands-on builder who enjoys shipping useful things and iterating them; you like being close to the users you build for, and you take pride in leaving something better than you found it. You are just as happy pairing with a fellow developer as you are walking a lawyer through a new form, and you know that the best Power Platform solutions come from a mix of good architecture and good listening. Our ideal candidate will be able to demonstrate: • Proven hands-on experience building on the Power Platform; Power Apps (canvas and model-driven), Power Automate and, ideally, Power Pages., • Working knowledge of Dataverse, and a solid grasp of the wider Microsoft ecosystem (M365, D365)., • Comfort building alongside an architect; taking design guidance, applying platform standards, and feeding real-world learnings back., • Good instincts for governance, security and ALM within the Power Platform., • Strong problem-solving and customer-service skills; happy to take support escalations and turn them into permanent fixes., • Clear communication skills, in writing and in person, with technical and non-technical audiences., • Strong organisational skills and attention to detail., • Microsoft certifications such as PL-100, PL-200, PL-400 or PL-600 (ideal, however not essential)., • Familiarity with Copilot Studio, AI Builder or Azure integration services (ideal, however not essential)., • Familiarity with NetDocuments or a similar DMS (ideal, however not essential)., • Experience working within a legal or professional services environment (ideal, however not essential). At Lewis Silkin our ethos is simple. We strive to do the best for our clients, our people and the communities in which we operate. We recognise that an inclusive workplace allows for all kinds of ideas and thoughts, a variety of points of view that can trigger discussions or deliver innovative results, and a wide range of versatile skills and expertise. We are proud of the diversity within Lewis Silkin and of our culture that allows people to be themselves at work, ensuring we provide the best possible service to our clients. We are committed to supporting candidates throughout the recruitment process by supporting anyone who requires adjustments, in order to ensure they have the opportunity to perform at their best. All applicants will be considered equally and fairly. If you’d like to request any adjustments throughout the recruitment process, or would like to discuss flexible working patterns, please email the recruitment team in confidence (). #J-18808-Ljbffr

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. Requirements As an IAM analyst you will play a critical role in the management and optimisation of Starling’s identity lifecycle and across a variety of SaaS and bespoke identity tooling. You will serve as a key liaison to the wider business, bridging the gap between high-level security requirements and practical, automated solutions. No one day is the same as any other. On any given day you might be: • integrating systems with our identity provider for SSO;, • configuring request and review policies in our access governance system;, • analysing roles and permissions in third-party services and mapping these to teams and job roles for birthright access;, • helping end users with complex access issues;, • defining standards and policies relating to identity and access management;, • taking ownership of or contributing to projects to improve the bank's identity security posture. We understand the importance of knowledge and expertise remaining current and you’ll help us to continue making things better through research, design and implementation of new solutions, including automation. You will actively contribute to us remaining current with Cyber and Identity trends through research and development. Everyone’s opinion matters and we embrace a range of perspectives through inception to delivery. We’re open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. • Strong communication and interpersonal skills including the ability to explain complex security concepts to technical and non-technical audiences., • Good understanding of identity concepts, including authentication protocols, Identity Lifecycle Management, Privileged Access Management, Role Based Access Control and Identity Governance, • Understanding of risk management, including quantification and remediation., • A genuine enthusiasm for identifying security problems and building solutions to them., • Experience of design and delivery related to identity management systems, e.g. Okta, Entra ID, Ping, etc., • Experience of design and delivery related to identity governance systems, e.g. Sailpoint, Saviynt, ConductorOne, etc., • Ability to write code (e.g. automating tasks using scripting languages such as Python)., • Understanding of authentication protocols (e.g. SAML, OIDC)., • Experience of fulfilling a client facing security consulting role or business facing security role. Responsibilities • Independently run and contribute to Identity-related projects, • Design and implement identity solutions across both a variety of SaaS and bespoke identity tooling, • Collaborating with engineering and business stakeholders on Identity-related initiatives, including:, • Reviewing and analysing proposed technical solutions and business processes to identify appropriate security controls., • Bridging the gap between complex business needs and technical execution by documenting clear, actionable identity requirements for engineering teams., • Advising on remediation of security issues and processes to address root causes., • Provide troubleshooting as well as disaster recovery planning and tests, • Maintain identity and access operations for specific high risk systems, • Develop processes, guidelines, and documentation for consumption by internal teams, • Triage and management of IAM security events including, where necessary, participation in IAM security incident management., • Maintenance of existing solutions, including operational improvements., • Provide training, guidance and mentorship for other team members, • Security administration and auditing of privileged systems access., • Identification and quantification of relevant risks to Starling systems and processes in the context of Starling’s desired security posture. We may be put off applying for a role because you don't tick every box. Forget that! So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. #J-18808-Ljbffr

We're hiring a Platform PMM to own the story, ICP, and positioning for the core of TOPdesk: ITSM, ESM, and the ecosystem. As we add AI capabilities and expand from ITSM into broader enterprise service management, our story needs to evolve. Customers buy an answer to a problem, and this role exists to build that answer: a positioning framework and ICP definition sharp enough to guide every launch, campaign, and sales conversation for the next chapter of the company. You'll report to the Director of Product & Customer Marketing and work as a senior individual contributor, closely with Product, Sales, and the wider marketing team. This is an opportunity to set the standard for what good looks like here and create best practices. • Define and maintain TOPdesk's overall ITSM and ESM positioning and ICP, grounded in customer pain points rather than feature lists., • Build the platform narrative that ties ITSM, ESM, and AI capabilities into one coherent story, taking competitor moves, data and market trends into account and balancing short-term delivery with a long-term vision., • Partner with Product to translate innovation into positioning that lands in the market., • Support the quarterly launch rhythm: turn each release into a moment that reinforces the bigger platform story, not a standalone announcement., • Brief and align Sales & Customer Success (through Enablement), Customer Marketing, and Analyst Relations on positioning so the story is consistent wherever a customer or prospect hears it., • Validate positioning and ICP against real signal: win/loss patterns, customer conversations, analyst feedback, and competitive movement., • Influence without authority — you'll need buy-in from Product, Sales, and leadership, not a mandate., • 7+ years in product marketing, ideally in B2B SaaS., • A track record of owning positioning or narrative for a product or platform, not just launch execution., • Experience building or sharpening an ICP from evidence, not assumption., • Comfort operating at both altitude — company-wide narrative — and in the detail of a single launch brief., • Strong stakeholder influence. You've moved a room of skeptics before., • Competitive base salary starting at £105k in Manchester and profit share scheme, • Hybrid, flexible working and healthy work-life balance, • Learning budget equivalent to 10% of your basic salary, • Generous pension scheme with company contributions up to 8%, • Enhanced maternity & paternity leave, • Private health insurance options, • Cycle-to-work scheme and techscheme, • 15 fully paid sick days, 5 days paid parental/carer leave, and 3 volunteering days, • 26 days of paid annual leave (plus public holidays) and your birthday off!, • Employee Assistance Program for you and your family, • Unlimited career support, • Benefits including team outings & rewards, Perkbox membership, and offices with foosball, darts, and ping-pong! #J-18808-Ljbffr

Location: Manchester Head Office 5 days on site Permanent Looking for a Service Desk Analyst with strong customer Service experience within a Product/Manufacturer organisation (electronics, AV, or IT equipment) The Technical ServiceDesk Analyst contributes to the delivery of a high-quality, structured, and customer-focused service desk experience. Dealing with Technical tickets from customers Working as part of the Support Team, the role supports the ongoing development and optimisation of the desk software applications and tools, ensuring workflows, categorisation, automation, and reporting continue to meet operational needs. In addition to service desk responsibilities, the role supports product testing, documentation, and RMA investigations, providing a key link between customers, engineering, and product development. This ensures fast, accurate support, robust product validation, and continuous improvement across product life cycle. • Act as a first point of contact for technical enquiries via service desk software applications and tools, delivering professional, calm, and solution-focused communication., • Triage new tickets by gathering essential information, assessing severity, and categorising issues accurately., • Provide structured troubleshooting of products, including configuration, installation, firmware updates, and AV/UC system integration., • Resolve issues at first line where possible using internal knowledge, documentation, diagnostic tools, and established problem-solving methods., • Escalate complex cases with clear, complete notes to ensure seamless handover and continuity., • Maintain high standards of ticket hygiene, including timely updates, accurate categorisation, structured notes, and clear closure summaries., • Identify recurring issues and contribute to internal knowledge base articles, troubleshooting guides, and best-practice documentation., • Support customers with product setup and system integration to ensure optimal performance of solutions., • Contribute to the maintenance and optimisation of workflows, triggers, automation rules, SLAs, and ticket categories., • Work collaboratively with leadership and colleagues to refine service desk processes, ensuring efficiency, clarity, and consistency., • Support engineering and operations teams to ensure service desk tools align with new product lines, updated processes, and emerging support requirements., • Assist in monitoring system performance, ticket trends, and reporting accuracy, providing input on improvements based on data insights., • Support integration of service desk software applications and tools with other SY systems where beneficial (eg, CRM, documentation repositories)., • Provide guidance to colleagues on best-practice use of service desk tools., • Experience in a ServiceDesk and technical support, (electronics, AV, or IT environment), • Excellent customer service experience, • Strong diagnostic and analytical skills, with the ability to break down complex technical issues into clear steps., • Ability to communicate technical information clearly and confidently to both technical and non-technical audiences., • Familiarity with ticketing systems and service desk tools., • Experience writing technical documentation, manuals, or structured guides., • Comfortable working across multiple workstreams and managing priorities in a fast-moving environment., • Ability to work hands-on with hardware, tools, test equipment, and diagnostic software. #J-18808-Ljbffr

We are looking to hire a data analyst to join our data team. You will take responsibility for managing our master data set, developing reports, and troubleshooting data issues. To do well in this role you need a very fine eye for detail, experience as a data analyst, and a deep understanding of the popular data analysis tools and databases. As a data analyst you will gather and scrutinise data using specialist tools to generate information that helps others make decisions. You will respond to questions about data and look for trends, patterns and anomalies within it. Key Responsibilities: • develop records management processes and policies, • identify areas to increase efficiency and automation of processes, • set up and maintain automated data processes, • identify, evaluate and implement external services and tools to support data validation and cleansing, • produce and track key performance indicators, • develop and support reporting processes, • monitor and audit data quality, • liaise with internal and external clients to fully understand data content, • gather, understand and document detailed business requirements using appropriate tools and techniques, • design and carry out surveys and analyse survey data, • manipulate, analyse and interpret complex data sets relating to the employer's business, • prepare reports for internal and external audiences using business analytics reporting tools, • create data dashboards, graphs and visualisations, • provide sector and competitor benchmarking, • mine and analyse large datasets, draw valid inferences and present them successfully to management using a reporting tool Requirements • excellent numerical and analytical skills, • knowledge of data analysis tools - you don't need to know all of them at entry level, but you should show advanced skills in Excel and the use of at least one relational database, • familiarity with other relational databases (e.g. MS Access), • knowledge of data modelling, data cleansing, and data enrichment techniques, • Hadoop open-source data analytics, • Google Analytics, SEO, keyword analysis and web analytics aptitude, for marketing analyst roles, • the capacity to develop and document procedures and workflows, • the ability to carry out data quality control, validation and linkage, • an understanding of data protection issues, • an awareness and knowledge of industry-specific databases and data sets, • experience of statistical methodologies and data analysis techniques, • the ability to produce clear graphical representations and data visualisations #J-18808-Ljbffr

Arsenault is seeking a Data Analyst to assess data quality from multiple collection points across the business, organizing it into presentations and delivering insights in weekly and monthly Trade In manager meetings. The role collaborates with Sales and Marketing to ensure data flows support report

At Nexperia Manchester, we are expanding our competitor analysis function to help shape future technologies and product strategy. As a Senior Competitor Analyst at Nexperia, you will play a critical role in strengthening our competitive position within the power semiconductor market. You’ll lead the physical and electrical analysis of competitor MOSFET technologies, generate high‑value benchmarking insights, and support strategic decision‑making across Product Development, Marketing, Technology Roadmapping, and wider business planning. This is a highly collaborative, technically demanding role where your expertise in Failure Analysis techniques and data analytics will directly influence our product portfolio, cost models, and long‑term technology direction. • Performing detailed physical analysis ‘teardown’ of competitor MOSFET devices to package and wafer level using Failure Analysis techniques (FIB, SEM, X‑ray), • Coordinating electrical performance benchmarking of competitor products versus Nexperia devices, • Providing cost estimates of competitor products and technologies, • Developing, calibrating, and refining cost models, • Delivering technical data and analytical insights to R&D and Marketing, • Monitoring MOSFET technology trends and competitor activity, • Overseeing the physical analysis pipeline, including 3rd‑party labs, • Conducting benchmark reviews and contributing to DeepDive sessions, • Driving improvement activities within the benchmarking function, • High‑quality competitor teardown and cost / performance benchmarking reports, • Accurate cost models, • Quarterly competitor updates, • DeepDive input and technology insights, • Improved throughput and efficiency of the physical analysis pipeline, • Analytical insights that influence technology developments, product portfolios and strategic direction, • Degree in Electrical / Electrical Engineering, Semiconductor Physics, or related discipline, • Several years’ experience in the semiconductor industry, or similar, • Advanced knowledge & skills on Failure Analysis techniques (FIB, SEM, X‑ray), • Proficient understanding of semiconductor devices, process flows and manufacturing, • Advanced level in statistical methods, modelling, and database management, • Experience in creating analysis reports, dashboards, and data visualisation (Excel, PowerBI), • Excellent communication skills, able to present to peers and senior stakeholders, • Strong collaborator, able to engage and discuss ideas with stakeholders, • Beneficial Coding skills (eg Python), • Understanding of the power semiconductor business, it’s technologies and portfolios, • Stage 1: Recruiter Review, • Stage 2: 60‑minute Technical Interview, • Stage 3: 60‑minute Competency Interview, • Remuneration & Reward – Excellent starting salary, bonus up to 6%, excellent contributory pension scheme of up to 9%, recognition rewards scheme, EV salary sacrifice scheme, income protection, and 12× salary life assurance policy., • Health & Wellbeing – 33 days annual leave, hybrid and flexible working, flexible benefits scheme, enhanced parental leave, on‑site medical centre, enhanced sick pay, subsidised canteen, employee assistance programme, retail and entertainment discounts, a variety of sports and social clubs., • Professional Development – Possibility for funded academic support up to PhD level, employee goal setting and development plans, huge growth potential both internally and globally within the business via both management and technical pathways., • Corporate Social Responsibility & Sustainability – A global commitment to becoming carbon neutral by 2035, working with suppliers who embrace and comply with the Nexperia Supplier Code of Conduct, paid time off for every employee to support charitable work up to four times per year., • Diversity, Equity & Inclusion – Corporate members of Neurodiversity in Business and a Disability Confident Employer. Dedicated Employee Resource Groups for Neuroinclusion, the LGBTQ+ community, and Women in Nexperia, with a commitment to increase women in management positions to 30% by 2030. As an equal-opportunity employer, Nexperia values diversity not just because it is the right thing to do but because diverse teams perform better. We are dedicated to being inclusive, and a proof point of this dedication is that we were the main partner of the very first Dutch Paralympic Team NL House during the Paris 2024 Paralympic Games. Our recruitment process is inclusive and accessible to all, and we consider all applicants fairly, as well as providing a safe work environment and reasonable adjustments where requested. In addition, we offer our colleagues the possibility to join employee resource groups such as the Pride Network Group or global and local Women's groups. Nexperia is committed to increasing women in management positions to 30% by 2030. Nexperia is a world‑class company in semiconductor development and in‑house production. A proven global player with an entrepreneurial mentality. At our core is an 12,000+ strong international network with a singular focus. Built on passion and commitment to our work, belief in our goals and a drive to succeed regardless of the challenges we face. Looking to push boundaries in a company where your talents can shine? Join TeamNexperia. #J-18808-Ljbffr

Peaple Talent is seeking an experienced analyst to support a major transformation programme for a key client. This is a hands-on role covering audits, ISMS development, security incident management, and compliance across ISO27001, Cyber Essentials+, GDPR, PCI-DSS, and more. • Perform audits and work with clients/stakeholders in a security, risk, and compliance context., • Develop and maintain Information Security Management Systems (ISMS)., • Manage security incidents and respond to security events., • Ensure compliance across regulatory standards and frameworks (e.g., ISO27001, Cyber Essentials+, GDPR, PCI-DSS, and related requirements)., • 2+ years’ experience in security, risk, and compliance, • Strong knowledge of frameworks & regulatory standards, • Good knowledge of modern cloud computing and associated security, • Experience with audits & working with clients/stakeholders, • Eligible for SC clearance, • Mid-Senior level, • Contract, • Information Technology, • IT Services and IT Consulting #J-18808-Ljbffr

Job: Senior Analyst- Information Assurance & Secure by Design Career Level: Senior Analyst Location: UK Nationwide, preference for Cheltenham/ Manchester (hybrid working) Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application, and applicants must be sole British nationals. Join Accenture and help secure the systems that matter most At Accenture, we help organisations build digital systems that are secure, resilient and trusted from day one. As a Senior Analyst in our Information Assurance & Secure by Design team, you’ll play a key role in supporting UK Government, Defence and Government Supply Chain clients to design and deliver secure services that protect critical data, operations and national interests. This is an exciting opportunity for someone early in their career who is passionate about cyber security, risk and assurance, and wants to develop their skills while working on meaningful, high impact programmes. In our team you will: • Support Secure by Design activities across digital and technology projects, ensuring security is considered throughout the system lifecycle., • Assisting with information assurance and cyber risk assessments, identifying risks and helping teams understand how to manage them., • Contributing to the creation of security and assurance artefacts, such as risk assessments, security management plans and evidence packs., • Engage and collaborate with clients to understand their Security challenges and identify how to drive their Security strategy and impact across various industries and sectors., • Support consulting teams in the delivery of client engagements across workstreams, • Collaborate with cross-functional teams to understand and deliver outcomes., • Build trusted relationships with our clients to ensure requirements, outcomes and expectations are met and exceeded., • Work on high impact, purpose driven programmes that really make a difference., • Have a clear learning and development pathway, including formal training and professional certifications., • Work within supportive teams and a culture that values inclusion, wellbeing and continuous learning. You’ll be supported through structured training, on the job learning and coaching, with clear opportunities to grow your career within Accenture’s Security practice. The following skills and experience are essential for this role: We’re looking for people who are curious, motivated and eager to learn. You don’t need to be a security expert already — we’ll help you build that expertise. • A strong interest in cyber security, information assurance or technology risk, • Good analytical skills and the ability to understand complex problems, • Communication and engagement skills with clear verbal and written communication skills, with experience delivering and presenting deliverables., • Project Delivery capabilities with the ability to work well in a team and manage your time across multiple tasks., • A flexible approach, with willingness to travel to client sites when required Desirable experience for this role: • Familiarity with recognised security standards and frameworks (e.g. ISO/IEC 27001, NIST, UK Government security frameworks), • Awareness of assurance and compliance requirements within highly regulated environments., • Progress towards, or holding, relevant security certifications (e.g. ISO 27001, CISSP, CISM or equivalent) Set yourself apart: • Awareness of Information Assurance/ Secure by Design Frameworks or secure system development principles, • Experience gained through study, placements, internships or early career roles related to IT, security or risk. What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. #LI-EU#LI-MP About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. #J-18808-Ljbffr

Commitment to innovation and a drive to do things differently have seen Greenergy grow from a bedroom start‑up to become a world leader in waste‑based renewables, and the UK’s leading fuel supplier. We endeavour to approach the status quo of an established industry with fresh eyes, and empower our people to develop and deliver change through innovation. Our values underpin every interaction we have, whether with colleagues, customers, suppliers and the communities in which we operate. It is these values of Respect, Ownership, Care and Integrity that have delivered our growth as a business and developed strong customer relationships. Department: Internal Controls Location: Manchester Office Our Internal Controls Team isn’t just another department – we’re strategic partners and catalysts for change, supporting sustainable growth and protecting value across the business. As a Process and Controls Analyst, you’ll play a key role in strengthening and evolving Greenergy’s governance framework, working with stakeholders across London, Manchester and other locations to map, test and enhance business processes that underpin a global operation. This is a hands‑on, detail‑focused role where curiosity and collaboration are key – you’ll partner with experts across various functional areas to build process models, identify opportunities for improvement, and support audits that drive real impact and ensure robust governance. If you thrive in a dynamic environment, enjoy solving problems, and want to contribute to a culture where your ideas matter and you can help embed a culture of continuous improvement and effective risk management, this is a great opportunity to make your mark. We’re looking for someone who’s inquisitive with strong analytical skills and attention to detail who can demonstrate a genuine interest in how processes and controls work and finding smarter ways to do them. Confident working with data and process models, you’ll bring a structured mindset and a collaborative approach – building relationships, influencing change, and helping to drive operational excellence across the business. • Own the development and maintenance of process models to drive the growing maturity of the Greenergy Internal Controls programme., • Champion the building of a strong governance foundation to support the business with operations and identifying opportunities for process & controls improvement., • Take ownership for the modelling of processes for relevant parts of the business, and map risks and controls., • Deliver the ongoing certification of the internal controls programme., • Monitor and report progress on remediation of deficiencies., • Collaborate with the business experts to identify opportunities for improvement across the internal controls programme., • Identify opportunities for improvement and deliver an internal audit programme that supports continuous improvement across Greenergy., • Document and present findings back to senior management and provide updates through to resolution of findings., • Contribute to the annual audit planning to align with shareholder strategy., • Role‑model the Greenergy values., • Build a deep understanding of the business activities that underpin the internal control programme., • Build relationships with key process experts across the business., • Any other reasonable tasks as requested., • Strong attention to detail and ability to clearly document and articulate complex processes using industry standard methodologies., • Relevant accounting, internal audit, business process modelling qualifications or qualified by experience with a high degree of financial literacy., • Knowledge and experience of process improvement and quality management methodologies and approaches., • Exposure to and understanding of controls frameworks & control testing., • Highly literate with strong MS Excel skills., • Excellent written and oral communication skills, with the ability to present clear, well‑structured reports and briefs., • Ability to work independently, effectively collaborating within and outside the team and engaging with key stakeholders to ensure successful task completion and delivery, taking full responsibility and ownership., • A quick learner with an inquisitive mind, who takes a keen interest in understanding how things work., • Curious and able to challenge the status quo in a non‑confrontational manner., • Governance mindset., • Highly organised with strong documentation skills., • Interpersonal skills., • Ability to work to deadlines., • Keen interest in IT general controls and cyber security risk management., • Hands‑on experience of using business process management and analysis tools., • Audit experience., • Demonstrate relevant industry experience & knowledge of regulatory environments., • Able to train, coach and mentor different stakeholder groups., • Competitive compensation: Enjoy a competitive salary, enhanced by a discretionary bonus scheme that rewards both business and individual performance., • Private medical insurance: Prioritise your health with comprehensive private medical insurance, including access to online GP services from AXA for you and your family., • Enhanced company pension: Secure your future with enhanced company pension contributions that support your long‑term financial goals., • Cycle to work scheme: Embrace a sustainable lifestyle with our cycle to work scheme., • Season ticket loan: Spread the cost of your commute and take advantage of annual discounts with an interest‑free season ticket loan., • Volunteering and charity: We encourage you to give back to the community through volunteering days and charitable initiatives., • Enhanced holiday allowance: Enjoy 25 days of annual leave, in addition to bank holidays., • Global travel insurance: Travel with peace of mind, courtesy of worldwide multi‑trip travel insurance coverage for you and your family., • Employee discount platform: Access exclusive discounts through our employee discount platform., • Enhanced parental leave: Generous maternity and paternity pay to support you and your family when you need it most. Greenergy are proud to be an equal opportunities employer and we are committed to equality of opportunity for all staff. We believe that diversity and inclusion among our colleagues is critical to our success as a global company. Employment at Greenergy is based solely on a person’s merit and qualifications directly related to professional competence. We do not discriminate against any employee or applicant because of age, disability, sex, gender reassignment, sexual orientation, pregnancy, maternity, race, religion or belief, marriage and civil partnerships. #J-18808-Ljbffr

The role, as part of the Canopius Service Desk team, is responsible for providing Level 1 and Level 2 IT support services across Canopius. The UK-based roles will be scheduled to work core UK hours (between 08:00 and 18:00), including some weekends. The Service Desk Analyst will focus on delivering high-performing, reliable, responsive, and resilient IT services across all Canopius offices. The successful candidate will proactively support IT operations within the Service Desk environment at 1st and 2nd line level, escalating issues where required to ensure a smooth and effective support operation for end users. The role will provide Service Desk support to the Canopius user community and assist regional Technical Support team members. The Service Desk Analyst will also act as an active communicator of incidents and customer experience between IT and internal customers. The role will support end users both in the office and remotely as the hybrid working environment continues to evolve, including support with Problems, Major Incidents, and ticket escalations. You will be the main point of contact via phone and ITSM tickets, ensuring accurate ticket logging and maintaining end-to-end ownership of logged calls. This role would suit experienced Service Desk support professionals or someone looking to further develop their interest in IT and technology within a support team environment. The role will be based in Manchester, covering UK core hours between 08:00 and 18:00 on a defined rota pattern. This will include some weekend working and occasional extended UK business hours. Hybrid working between the Manchester Hub and home will be supported within the agreed coverage pattern. • Good understanding of IT Service Desk call logging and ticket queue management, ensuring adherence to agreed SLA times, • Utilise knowledge base articles and procedure documentation to identify solutions and update information where required, • Participate in the development, publication, and regular review of IT support procedures, user support documentation, and reporting to help maintain high levels of customer service, satisfaction, and perception, • Liaise with 3rd Line support teams regarding escalations, problems, and major incidents, • Support testing activities where changes or new processes are being deployed, • Support and maintain the IT support function as part of a 24x7 global coverage model, • Provide 1st and 2nd Line IT support to the Canopius user community, • Maintain a customer-focused approach, delivering high-quality support and value to the customer base, • Always provide excellent customer service, demonstrating empathy and patience when supporting users, • Answer telephone calls in a professional, confident, and timely manner, with a strong focus on first-time fixes, • Accurately record user requests and issues within the Service Desk ticketing system, • Adhere to agreed SLAs and KPIs, • Participate in the incident queue management rota, ensuring incident queues are actively managed, triaged, and escalated appropriately on allocated rota days, • Respond to IT Service Desk calls within agreed SLA times, • Ensure calls outside of the Service Desk resolution or support scope are routed promptly to the appropriate resolver teams, • Where incidents or issues cannot be resolved by the Service Desk, ensure timely escalation to 3rd Line support teams in line with published SLAs and customer expectations, • Manage customer communications effectively, ensuring users are kept informed of progress and that high-impact issues are identified and escalated appropriately, • Carry out basic administration of Active Directory, Exchange, and O365 systems in line with the Canopius Joiners, Movers, and Leavers Policy and other IT procedures, • Support software and licence management activities, • And other ad hoc duties as required., • Minimum of 12 months’ experience within a Service Desk, Customer Service, or IT Support role, • Experience providing 1st and 2nd Line IT support, preferably within a corporate environment, • Experience using ITSM tools, ideally ServiceNow, • Working knowledge of Microsoft desktop operating systems and Microsoft Office products, particularly O365, Teams, SharePoint Online, OneDrive, and OneNote, • Basic understanding of PCs, laptops, smartphones, and associated technologies, • Awareness and understanding of IT Service Desk toolsets, processes, and remote access tools, • Experience supporting a geographically dispersed user base, • Strong communication skills, both written and verbal, with the ability to interact effectively with stakeholders at all levels across the business, • Strong organisational and time management skills, with the ability to prioritise tasks effectively, • ITIL Foundation certification is highly desirable, • Demonstrates an interest in technology, with the ability and willingness to learn and support new systems and technologies, • Confident in managing day-to-day support activities, with the ability to think both tactically and strategically, • High attention to detail with a strong focus on accuracy and quality of work, • Proactive self-starter who shows initiative and is willing to take ownership of tasks and responsibilities, • Strong collaborator with excellent relationship-building skills and the ability to work effectively with people from diverse cultures and backgrounds Our benefits We offer all employees a comprehensive benefits package that focuses on their whole wellbeing. This includes hybrid working, a competitive base salary, non-contributory pension, discretionary bonus, insurances including health (family) and dental cover, and many other benefits to enhance financial, physical, social and psychological health. About Canopius Canopius is a global specialty lines (re)insurer. We are one of the leading insurers in the Lloyd’s of London insurance market with offices in the UK, US, Singapore, Australia and Bermuda. At Canopius we foster a distinctive, positive culture which enables us to bring our whole selves to work to flourish as people, and build a business which delivers profitable, sustainable results. Based in incredible new offices in the heart of the City of London, Canopius operates a flexible, hybrid working model and is committed to providing an environment that challenges employees to be their best and where everyone's unique contributions are recognised, valued and respected. We are fully committed to equal employment opportunities for all applicants and providing employees with a work environment free of discrimination and harassment. All employment decisions are made regardless of age, sex, gender identity, ethnicity, disability, sexual orientation, socio-economic background, religion or beliefs, marital or caring status, or any other status protected by the laws or regulations in the locations where we operate. We encourage and welcome applicants from all diverse backgrounds. We make reasonable adjustments throughout the recruitment process and during employment. Please let us know if you require any information in an alternate format or any other reasonable adjustments. • Job Identification 615, • Job Category Information & Technology, • Posting Date 09/03/2026, 07:56 AM, • Apply Before 09/21/2026, 12:00 AM, • Job Schedule Full time, • Locations Level 5, Manchester, M2 3AB, GB #J-18808-Ljbffr

This is a newly created role and the first dedicated product management position atCloudGuard. Location: Hybrid, with 1 day per week in Manchester or Belfast Office Employment Type: Full-Time, Permanent Products Owned: ANSEL (AI SOC automation platform) and theCloudGuardPortal Salary: Competitive, dependent on experience This is a newly created role and the first dedicated product management position atCloudGuard. ANSEL , our AI-driven SOC automation platform, and theCloudGuardPortal, the front-of-house dashboard where clients see their service running live, are wherethe majority ofour intellectual property and commercial value sit. The Product Manager will own bothendto end: the strategy, the roadmap, the customer insight that shapes them, and the discipline that gets them shipped. You will report directly to the CTO and work across engineering, SOC operations, CustomerSuccessand the executive team. You will spend as much time with customers, analysts and the market as you do with the backlog, and you will be expected to hold the organisation to account on what we said we would build and when we said we would build it. This is not a role for a backlog administrator.CloudGuardneeds someone with a clear point of view on where these products should go, the evidence to support it, and the credibility to carry engineers,executivesand customers with them. Product Ownership: ANSEL & theCloudGuardPortal • Own the vision, strategy and roadmap for ANSEL, our AI-driven SOC automation platform, and theCloudGuardPortal, our client-facing service dashboard., • Define what good looks like for each product: the problems they solve, the outcomes they deliver, and the measures that prove it., • Maintain a single prioritised roadmap that balances customer demand, commercial opportunity, SOC operationalneedand technical debt., • Own the product backlog in Azure DevOps, writing clear epics, features, userstoriesand acceptance criteria that engineering can act on without needing translation., • Make and defend prioritisation calls, including the decisions not to build something, and make the reasoning visible to everyone affected by it., • Own the end-to-end client experience within the Portal, from first login to daily operational use, so customers can see their service live, understand their metrics, and act on what needs their attention., • Run a continuous programme of customer discovery, including interviews, feedback sessions, usageanalysisand win/loss reviews., • Work closely with Customer Success and the customer experience team to systematically capture, triage and act on feedback from live accounts, rather than letting it disappear into service reviews., • Spend time with the SOC analysts who use ANSEL every day. They are as much a user group as our customers, and their friction is product signal., • Maintain a clear view of the competitive and vendor landscape across MDR, SOC automation, SIEM and adjacent Microsoft security tooling, and know precisely howCloudGuarddifferentiates., • Track market direction, regulatorymovementand shifting buyer expectations, and translate them into product implications rather than observations., • Support sales and marketing with product positioning, messaging,demonstrationsand competitive insight. Working with Engineering • Work dayto day with our engineering and platform teams in Azure DevOps,operatingan agile delivery model across Kanban boards and CI/CD pipelines., • Participate fully in the delivery cadence, including backlog refinement, sprint planning,reviewsand release planning, providing clarity on the why while the teams own the how., • Ensure every piece of work carries a clear problem statement, defined acceptancecriteriaand an agreed measure of success before it enters the build pipeline., • Partner with engineering leadership on technical trade-offs,sequencingand capacity, balancing new capability against platform stability,securityand scale., • Support release management, including release notes, internal enablement, and customer-facing communication of what has shipped and why it matters. Stakeholder Accountability & Executive Reporting • Run a regular weekly and sprint-based cadence that keeps stakeholders informed, aligned and accountable to the commitments they have made., • Chair product steering groups, capturing decisions and driving actions through to closure., • Produce clear, honest reporting on product progress, adoption, risk and roadmap change for the CTO, the wider leadershipteamand the board., • Own the product content within investor and board material, including roadmap narrative, product metrics, marketpositioningand competitive context., • Escalate early rather than reporting late. When commitments slip, we want to know while there is still time to do something about it. Commercial & Lifecycle Ownership • Work with the CTO and commercial leadership on packaging, pricing and service tiering for ANSEL and Portal capability., • Build the business case for significant product investment, including build,buyor partner decisions., • Define and track the product metrics that matter, such as adoption, engagement, automation coverage, analyst time saved, and the operational indicators of a healthy platform., • Own the full product lifecycle, including the deprecation and sunset of features that no longer earn their place., • Ensure product decisions account for the security,complianceand data protection obligations of an MSSP operating in regulated environments. CloudGuardis a UK-based Microsoft Security specialist MSSP – built differently from the ground up. Operating dual Security Operations Centres in Manchester and Belfast, we combine deep Microsoft securityexpertisewith human-led operations to deliver security that is measurable, scalable, and continuously evolving. We exist to close the gap between the security organisations think they have and the security theyactually need. Security Done Different is not a tagline,it’show weoperateevery day. Experience & Background • Proven experience as a Product Manager or Product Owner for a technical B2B software,SaaSor managed service platform., • Demonstrable ownership of a product roadmap from discovery through to delivery and measurable outcome, not just feature delivery against someone else’s plan., • Strongtrack recordof working directly with engineering teams in an agile environment, with hands-on experience of Azure DevOps,Jiraor equivalent., • Experience running customer discovery and market research, and turning what you learn into prioritised,evidencedproduct decisions., • Confident presenting to executive audiences, with experience producing board or investor-level material., • Background in cybersecurity, managed security services or a SOC environment is a significant advantage. Familiarity with the Microsoft security landscape (Sentinel, Defender, Entra) is highly desirable., • Exposure to AI or automation products, with a practical understanding of what these technologies can and cannot yet do reliably. Skills & Qualities • Commercially minded. You understand that a product exists to create value for customers and for the business, and you can articulate both., • Evidence-led. You form strong opinions from research and data, and you change them when the evidence changes., • Exceptional communicator, equally credible writing a board paper, running a customer workshop, or debating a design decision with an engineer., • Comfortable holding senior people to account without damaging the relationship., • Decisive under uncertainty. You would rather make a clear call and adjust than wait for perfect information., • Genuinely curious about the technology. You do not need to write code, but you should want to understand how ANSELactually works., • Organised and disciplined, but adaptable.CloudGuardmoves fast, and part of the product function you will be building yourself. Qualifications • Degree-level education or equivalent professional experience., • A recognised product or agile qualification such as Pragmatic Institute,SAFePOPM or Certified Scrum Product Owner is desirable. Practical delivery capability matters more than certification alone, demonstrable over at least 5 years in product roles., • You must be a UK Citizen and resident., • Full ownership of the two products that carry the majority ofCloudGuard’sintellectual property and commercial value., • A direct line to the CTO and a seat in the conversations where technology strategy isactually set., • The opportunity to build the product function from the ground up and shape how it works as the business scales., • A genuinely progressive, forward-thinking environment. We are not a traditional MSSP and wedon’toperatelike one., • Dual SOC operations in Manchester and Belfast, a business with real scale, real clients, and real ambition., • A leadership team that is accessible, invested in your development, and direct in its communication., • Competitive salary and benefits package, reviewed regularly as the business grows. | Office Requirement: Hybrid, with 1 day per week in Manchester or Belfast Office CloudGuardis an equal opportunities employer. We are committed to building a team as diverse as the clients we protect. #J-18808-Ljbffr