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Description Check below to see if you have what is needed for this opportunity, and if so, make an application asap. The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success.Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high.The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based., • Ensuring team are being coached to deliver key targets linked to the department e.g. retail upselling, • Responsibility for CAFF audits in accommodation, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc., • Driving add on sales and promotions where appropriate, • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlins Values and Leadership Behaviours., • Ensure we always have a focus on RPRPRT in the way we rota team., • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDPs, performance management, required training, and any formal HR process., • Be the front facing, operational delivery responsible person turning audits and observations into action. Role Details: Supervisor Plus Buffets Key Focus Areas Outside of AccommodationAs part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion, • Lead by example in maintaining the highest standards of food safety and hygiene., • Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines., • Support regular compliance audits and immediately address any issues or risks., • Promote a culture where food safety is everyones responsibility. 2. Creating a Warm, Welcoming Dining Experience, • Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlins brand., • Maintain an environment where families feel comfortable, relaxed, and well looked after., • Step in to support guest queries and resolve issues promptly with empathy and professionalism., • Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality, • Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items., • Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations., • Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages., • Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team, • Provide on-shift coaching to help team members build confidence and capability., • Offer feedback that is constructive, timely, and focused on both performance and behaviour., • Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices., • Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus Bars & Shops Key Focus Areas Outside of AccommodationIn addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team, • Support team members in delivering exceptional guest experience across all Bars & Shops locations., • Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards., • Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge., • Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head, • Actively drive revenue by supporting the team to maximise Spend Per Head through:, • B-Serve: Encouraging efficient ordering and guest confidence using the platform., • Team behaviours: Coaching strong suggestive selling and product recommendations., • Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment, • Monitor guest flow and proactively move team members to where they are needed most., • Reduce queues by adjusting roles on the spot, or repositioning team during peak times., • Ensure guests experience minimal waiting and consistent, high-quality service., • Support an agile, guest-led way of working where the team responds quickly to changing demands. 4. Good Stock Practices, • Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking., • Support accurate stock rotation, waste reduction, and compliance with stock handling procedures., • Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards, • Ensure venues are opened, operated, and closed following Butlins brand standards and operational procedures., • Maintain a safe, clean, well-presented environment at all times., • Support the team in delivering consistent product quality, accurate transactions, and great guest interactions., • Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus Restaurants & QSRs Key Focus Areas Outside of AccommodationIn addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety, • Lead by example in consistently applying food safety and hygiene standards., • Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles., • Support compliance checks throughout service, swiftly acting on any issues., • Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience, • Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal., • Create a relaxed, family-friendly environment where guests feel supported and well looked after., • Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset., • Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team, • Provide on-shift coaching to support effective floor management, guest interaction, and service flow., • Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service., • Support new team members with structured introductions to service standards and guest service expectations., • Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts, • Coach the team to proactively recommend starters, desserts, and add-ons as part of natural guest conversations., • Reinforce product knowledge so the team can confidently guide guests through the menu., • Share daily focus items or specials to help the team drive increased sales., • Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales, • Drive wet sales by ensuring drinks orders are taken quickly when seating guests., • Coach the team on opening conversations with drinks suggestions to boost early revenue., • Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks, • Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction., • Empower team members to solve issues early, ensuring guests feel well taken care of., • Use checkbacks as opportunities to reinforce upselling and add-on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success, • Recognise great performance on shift to build a positive, motivated team culture., • Share wins across shifts to highlight what great looks like and encourage consistency. Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations • Supervise the day-to-day operation of the swimming pool and associated leisure facilities., • Ensure the pool area operates in line with health, safety and safeguarding procedures., • Conduct regular poolside supervision and ensure lifeguarding coverage at all times., • Supervise and support lifeguards and pool team members during shifts., • Provide guidance, coaching and on-the-job training., • Allocate daily duties and ensure adequate staffing levels., • Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures)., • Carry out routine safety checks of the pool, plant room and surrounding areas., • Respond to emergencies and incidents in line with emergency action plans., • Deliver a friendly and welcoming environment for guests., • Support guests with queries and ensure safe use of facilities., • Deal professionally with guest feedback or concerns., • Maintain high standards of cleanliness and presentation throughout the pool area., • Ensure equipment is safe, maintained and stored correctly. Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Programme Delivery • Support the planning and delivery of a varied sports and activities programme suitable for guests of all ages., • Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities., • Ensure all sessions are delivered safely, professionally, and in line with resort standards., • Supervise sports and activities team members during shifts., • Allocate daily tasks and activity sessions., • Provide coaching, guidance, and on-the-job training to team members., • Deliver exceptional guest service and engage with guests to enhance their holiday experience., • Actively promote sports and activities sessions across the resort., • Respond to guest queries, feedback, and complaints in a professional manner., • Ensure all activities are delivered in accordance with health and safety procedures and risk assessments., • Carry out equipment safety checks and ensure facilities are maintained to a high standard., • Manage incidents and accidents in line with resort procedures., • Maintain sports equipment and activity areas to a high standard., • Ensure equipment is stored safely and available for sessions., • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Excellent leadership skills with the ability to coach and support team in delivering key objectives., • Strong attention to detail to be able to support with all audit/ observation-based activity., • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives., • Experience in working with multi skilled team to support other areas of the business based on guest demand., • Demonstratable experience of leading teams to success, this includes proficiency in:, • Managing performance., • Coaching team., • Delivering team training., • Setting standards and role modelling this behaviour., • Excellent ability to communicate effectively at all levels., • NPQL or Equivalent Qualification, • Previous experience in a swimming pool environment

At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service. All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. We're looking for a warm and personable Senior Design Services Lead to join our superb team within our stunning Showroom in Bath on a permanent basis working 40 hours over 5 days of the week. You'll be someone who loves making people feel welcome, has exceptional customer service experience, an eye for interiors, and bring energy and organisation to everything you do. What you'll be doing As Senior Design Services Lead, you will be the central point for design-led services within your region, championing exceptional customer experiences at every stage. Acting as the key link between the central design support function and the Head of Design Stores, you will ensure a seamless, consistent approach to service delivery across all touchpoints. With a focus on service excellence, you lead by example, embedding best-in-class standards across both your hub store and wider area, while driving efficiency, collaboration, and operational rigour throughout the end-to-end journey of kitchen and home design projects, always placing the customer experience at the heart of everything you do. Day to day, you'll: • Lead performance across a regional design pipeline, converting opportunities into sales while protecting margin, quality, and customer trust, • Act as the go-to expert for kitchen and whole-home design services, ensuring consistency, technical excellence, and brand standards across all design stores, • Coach, support, and inspire Design Leads and Designers through clear direction, regular project reviews, and hands-on problem solving, • Champion world class customer experience while balancing commercial targets, operational efficiency, and flawless project delivery, • Competitive salary, • Generous holiday allowance, • Purchased additional annual leave scheme, • Life assurance, • Company sick pay, • Enhanced maternity and paternity leave, • Cycle to work scheme, • Gym membership, • Generous Neptune new item and outlet discounts, • Perkbox: Wellbeing Hub and Retail Discounts Portal, • Your birthday day off, • Two paid volunteer days a year, • Day off if you become a Grandparent, • A week off to celebrate a life event, • Refer a friend scheme, • Long service holiday allowance increase, • Training Workshops Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real. We're an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities. We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone's voices are heard. Our Story Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we're perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We're also respected for our commitment to craft and quality. xrnqpay Put simply, we make things we're proud of, and that are designed to last a lifetime.

At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service. We're looking for a warm and personable Design Advisor to join our superb team within our stunning Showroom in Bath a permanent, part time basis working 32 hours over 5 days of the week. You'll be someone who loves making people feel welcome, has exceptional customer service experience, a keen eye for interiors, and brings energy and organisation to everything you do. What you'll be doing As a Design Advisor, you'll be the first point of contact for our customers, offering a warm welcome and thoughtful guidance as they explore everything from gifting and home styling to whole-home collections and kitchen design services. With a natural eye for interiors and a genuine passion for service, you'll help customers feel confident, inspired and supported throughout their Neptune journey. Day to day, you'll: • Deliver a warm and welcoming experience, greeting customers, offering refreshments, and guiding them through the showroom., • Understand each customer's needs, offering thoughtful advice on gifting, styling, furniture, kitchens, and materials., • Handle sales and enquiries confidently, processing orders, pre...

A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m. We're still enjoying strong growth and looking for more Advisors to join our team. As an Installer you will visit customers in their homes to measure and install a fantastic range of products, including shutters. Our team of Design Consultants will process the order and take payment so you can focus on offering great customer service. If this is unlike anything you've done before that's ok – most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support. Some of our installers have experience in construction or trades such as joiners, carpenters, and window or kitchen fitters. Your strong desire to learn and our award winning training will help you succeed. We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions – all from the comfort of your armchair with zero commitment! Work for yourself, not by yourself : the benefits of your own local business, within a model that removes the worries: We're experts in advertising so you won't worry about finding customers Have the confidence that over 70% of customers go on to purchase from their Hillarys Advisor You can focus on outstanding Service, ensuring your customers buy, and come back time and again Flexible hours to suit your lifestyle: manage your own diary and the time you want to commit There's a reason that so many Hillarys Advisors are successful. We're just as committed as you to the partnership – that starts with a comprehensive package: Training-for-life, local business support, a plan that's built around you, and all the things you'll need to ensure a professional approach and finish from day one: All the professional and practical Training you'll ever need as you start and develop your business. Comprehensive Sales Toolkit including complete Product samples, Tablet and software Full Installation Toolkit, including all measuring equipment, and tools (including power tools) A professional image – Hillarys branded clothing, and personalised business cards & leaflets This is wrapped into a one-off investment of just £2995 and we've even got flexible ways to pay to help spread the investment. This is unquestionably the most simple and effective way to access the UK's best opportunity. On top of the points above, you'll need to hold a valid UK driving licence to get to customers locally. To find out more complete the application form online, join one of our 45-minute Discovery sessions and learn about how good a fit Hillarys could be for you? TPBN1_UKTJ

Salary - £50,000 per annum An exciting opportunity has arisen for an experienced Restaurant General Manager to join our truly talented team and lead the opening team of Gordon Ramsay Bread Street Kitchen at DoubleTree by Hilton Bath. As a Restaurant General Manager you are someone who is passioante about delivering the higest levels of service at Gordon Ramsay Bread Street Kitchen & Bar. You will report to the Hotel General Manager and will be responsivle for overseeing the day to day running of the Restaurant, Bar and delivering Meetings, Conferences and Events to the highest standard. What we offer £50,000 per annum + Generous Service Charge Permanent, full-time contract (40hrs per week) Your Role The purpose of the role is to oversee the operation of the restaurant and all departments within the location. Reporting to the Hotel General Manager, a Restaurant General Manager provides strategic and operational leadership to the restaurant in order to meet and surpass company objectives. The Restaurant General Manager is responsible for the overall leadership and performance of the restaurant, ensuring exceptional guest experiences while achieving financial and operational targets. The role oversees daily operations across front and back of house, maintaining high standards of service, quality, cleanliness, and compliance. The Restaurant General Manager leads, develops, and motivates the team, fostering a positive culture focused on quality and continuous improvement. This position plays a critical role in driving profitability, brand reputation, and long-term success of the restaurant. Key Responsibilities Specifically, you will be responsible for, but not limited to, performing the following tasks to the highest standards: • Maintain responsibility for the overall strategic planning, development and success of the restaurant with the Executive Head Chef/Head Chef • Ensure all necessary and approved actions are taken to achieve both short and long term goals and ob-jectives of the restaurant • Identify business opportunities which provide greatest return on investment aligned with company strat-egy • Manage relevant reporting and analysis of the Restaurant to ensure cost effective goals are being met and surpassed • Assume responsibility for budget management including the management of direct and indirect costs • Build and maintain effective relationships across the business, acting as a figurehead for the restaurant and driving improved productivity, turnover and profitability • Maintain responsibility for leading, inspiring and motivating the restaurant team to achieve workforce stability, productivity and loyalty • Ensure managers and their teams are supported via established and new coaching and training tech-niques • Responsible for the day to day management of the restaurant ensuring each service runs smoothly. • Ensure effective communication between back of house and front of house to ensure service runs smoothly throughout the day. • Ensure the highest levels of service are consistently provided to all customers and guests by the front of house team. • Working with the Managers and Reception team to ensure that restaurant covers are maximised across each service with the highest levels of service always being delivered • Build guest loyalty and ensure that all members of the front of house team are aware of regulars/VIPs, providing individual, engaging service at all times • Ensure effective payroll management, accounting for weekly forecasting and budget projections. • Identify business opportunities which provide revenue growth, liaising with the Hotel General Manager / Operations Manager and Sales and Marketing as appropriate • Ensure affirmative action is taken in response to market trends and competitor activity in order to max-imise revenue • Ensure any guest complaints are managed effectively at the time and not escalated to written com-plaints • Overall responsibility for all meetings, conferences and events, liasing with the sales and events teams to ensure the smooth running • Ensure compliance with all Company policies and procedures throughout the restaurant, including health and safety and food safety procedures • Ensure that the selection process for applicants is compliant with company procedures • Maintain responsibility for the on board training and integration of new starters to the team • Oversee and ensure that restaurant policies on employment performance appraisals are followed and • completed on a timely basis • Deliver adhoc tasks as requested by the Hotel General Manager The Core Skills and Experience you will need to succeed: • Fully understands and is able to articulate the financial targets of their restaurant or department • Identify ways to improve profitability • Effectively manages cost controls and ensures budgets are carefully adhered to • Spot business opportunities that have the greatest potential return on investment and are consistent with the company goals and brand • Build and maintain strategic relationships with internal and external individuals and groups • Fully understand and can articulate the business goals and objectives • Effectively coordinate controls and manages resources • Communicate relevant business information regularly, efficiently and concisely to their team • Effectively manages cost controls and ensures budgets are carefully adhered to. • Always takes broader business aims into consideration • Plan effectively for future business needs • Be able to adapt style when dealing with all kinds of people in a wide range of situations • Can influence others by sharing goals and knowledge • Be able to make decisions quickly; sometimes with incomplete information and under tight deadlines and pressure. • Have comprehensive knowledge of the hospitality industry • Leadership skills • Clear communication and organisational skills • Attention to detail • Able to work effectively as part of a team • Calm under pressure • Offers effective feedback on performance through structured reviews against company standards • Create an environment that enables each person to achieve their goals to a high standard • Experience as a General Manager in a high volume quality Restaurant environment You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment. Benefits • Worldwide employee discount at Hilton Hotels through Go Hilton program • Hotel discounts across all Axiom Hospitality hotels- colleague rates and up to 50% discount on F&B • 28 days holiday, including bank holidays, increasing yearly to 33 days • Discounts across retail, restaurants, events and more through our benefits & rewards portal • Access to our Employee Assistance Line to support your Mental Health and Wellbeing. • Use of Stream Financial Wellbeing platform, allowing instant access to your pay. • Yearly complimentary Axiom Xcape stayover after one year of service. • A growing team with great training, progression and promotion opportunities • Rewards for referring a friend: referral bonus for recommending a new team member (not for a department you manage) • Free meals whilst on shift • Length of service awards, ranging from 1 year to 3, 5 10 and 20-year rewards and more! Opportunities for all At Axiom Hospitality we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. We are working to reduce our hotels' impact on the environment through internationally recognised ecolabel certification. Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens, to collecting donations and fundraising. Our hotels aim to leave a positive impact in their neighbourhoods. At Axiom Hospitality we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA. TPBN1_UKCT

Salary - £60,000 per annum An exciting opportunity has arisen for an experienced Executive Head Chef to join our truly talented team and lead the opening team of Gordon Ramsay Bread Street Kitchen at DoubleTree by Hilton Bath. We are looking for an Executive Head Chef who is passionate about delivering the higest levels of service at Gordon Ramsays Bread Steet Kitchen & Bar. You will be reporting directly to General Manager, and you will be responsible for managing the kitchen team and back-of-house F&B spaces, as well as menu development while driving the business to achieve the budgeted KPI's. What we offer £60,000 per annum +Generous Service Charge Permanent, full-time contract (40hrs per week) As Executive Head Chef you are responsible for managing the day to day operation of the kitchen whilst achieving company objectives in regard to sales targets, cost control and employee retention. The Executive Head Chef is responsible for leading the kitchen operation, ensuring the consistent delivery of high-quality dishes & food that meets the Gordon Ramsay Restaurants standards and guest expectations. The role oversees food preparation, and presentation while maintaining strict compliance with food safety, hygiene, and cost control requirements. The Executive Head Chef provides leadership, training, and supervision to the kitchen team, fostering a productive and professional environment. The position plays a key role in driving culinary excellence, operational efficiency, and overall guest satisfaction. Key Responsibilities Specifically, you will be responsible for, but not limited to, performing the following tasks to the highest standards: Ensure the kitchen is managed efficiently on a daily basis while supervising service and ensuring the food is compliant with restaurant standards Lead, inspire and motivate the team to achieve agreed goals and objectives Develop the kitchen brigade through the use of the company's learning and development programme, on the job chats and employee appraisals Compile menus and change dishes according to the time of year and seasonal produce Support the management team to ensure targets are met with labour and food costs Ensure food stock ordering is maintained with consideration to the allocated budget and that stock controls are in place with a comprehensive stock take done monthly Ensure full understanding of the functional administration of the restaurant, i.e., docket procedures, sta-tions, table numbers, food labelling etc Ensure compliance with legal requirements under the H&S act 1974 and Food Hygiene Escalate maintenance issues to the relevant parties, ensuring that employees are working within a safe environment. Maintain and proactively manage resourcing requirements by following the company recruitment authori-sation procedure. Train new staff members, integrating them into the team and ensuring they are fully trained during their induction period The Core Skills and Experience you will need to succeed: To successfully perform in this role, you must have the following skills and qualifications (if applicable): Identify ways to improve profitability Be able to adapt to current market trends and competitor influences Be uncompromising in achieving company standards Plan effectively for future business needs Quickly build rapport with team and guests Build effective and constructive relationships Regularly measure impact of employee development in the workplace and take action accordingly Always take broader business aims into consideration Communicate relevant business information regularly, efficiently and concisely to the team Proven experience in busy, fast-paced service environments Ability to manage large order volumes without compromising quality Strong time management and multitasking during peak service Experience streamlining kitchen workflows for efficiency Experience managing sous chefs, line cooks, and kitchen porters Experience as an Exec/Head Chef in a premium high volume quality restaurant environment Having these core skills will put you one step further to joining Axiom Hospitality and the team at DoubleTree by Hilton Bath You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment. Benefits • Worldwide employee discount at Hilton Hotels through Go Hilton program • Hotel discounts across all Axiom Hospitality hotels- colleague rates and up to 50% discount on F&B • 28 days holiday, including bank holidays, increasing yearly to 33 days • Discounts across retail, restaurants, events and more through our benefits & rewards portal • Access to our Employee Assistance Line to support your Mental Health and Wellbeing. • Use of Stream Financial Wellbeing platform, allowing instant access to your pay. • Yearly complimentary Axiom Xcape stayover after one year of service. • A growing team with great training, progression and promotion opportunities • Rewards for referring a friend: referral bonus for recommending a new team member (not for a department you manage) • Free meals whilst on shift • Length of service awards, ranging from 1 year to 3, 5 10 and 20-year rewards and more! Opportunities for all At Axiom Hospitality we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. We are working to reduce our hotels' impact on the environment through internationally recognised ecolabel certification. Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens, to collecting donations and fundraising. Our hotels aim to leave a positive impact in their neighbourhoods. At Axiom Hospitality we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA. TPBN1_UKCT

At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service. We're looking for a warm and personable Design Advisor to join our superb team within our stunning Showroom in Bath a permanent, part time basis working 32 hours over 5 days of the week. You'll be someone who loves making people feel welcome, has exceptional customer service experience, a keen eye for interiors, and brings energy and organisation to everything you do. What you'll be doing As a Design Advisor, you'll be the first point of contact for our customers, offering a warm welcome and thoughtful guidance as they explore everything from gifting and home styling to whole-home collections and kitchen design services. With a natural eye for interiors and a genuine passion for service, you'll help customers feel confident, inspired and supported throughout their Neptune journey. Day to day, you'll: Deliver a warm and welcoming experience, greeting customers, offering refreshments, and guiding them through the showroom. Understand each customer's needs, offering thoughtful advice on gifting, styling, furniture, kitchens, and materials. Handle sales and enquiries confidently, processing orders, preparing quotations, and liaising with suppliers when required. Promote our whole-home philosophy and kitchen design service in a natural, consultative way. Provide excellent customer care, resolving enquiries or concerns with professionalism and attention to detail. Maintain beautiful showroom standards, ensuring visual merchandising and presentation reflect our commitment to quality and craftsmanship. Support local marketing and events, including social media activity, appointment coordination, and customer follow-ups to build lasting relationships. A little about you You'll have experience in a customer-facing role and a genuine love for interiors, with a natural confidence when it comes to colour, fabrics and styling. You enjoy getting to know customers, listening carefully and offering thoughtful advice that helps bring their ideas for home to life. You're organised and comfortable using tools such as Excel and Outlook, and you're motivated by achieving results while always keeping the customer experience at the heart of what you do. Most importantly, you're warm, approachable and enjoy working collaboratively as part of a supportive team. What Benefits we can offer you Competitive salary Generous holiday allowance Purchased additional annual leave scheme Life assurance Company sick pay Enhanced maternity and paternity leave Cycle to work scheme Gym membership Generous Neptune new item and outlet discounts Perkbox: Wellbeing Hub and Retail Discounts Portal Your birthday day off Two paid volunteer days a year Day off if you become a Grandparent A week off to celebrate a life event Refer a friend scheme Long service holiday allowance increase Training Workshops Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real. We're an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities. We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone's voices are heard. Our Story Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we're perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We're also respected for our commitment to craft and quality. Put simply, we make things we're proud of, and that are designed to last a lifetime. TPBN1_UKTJ