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An exciting opportunity has arisen for a Head of Appeals, Conduct & Complaints to join a well-regarded Higher Education organisation based in Kent. This role is vital in providing strategic leadership and oversight of student appeals, conduct, and complaints processes, ensuring compliance with regulatory requirements and delivery of a high-quality, student-focused service. This role is required on an interim basis to provide cover between the departure of the current post-holder and the arrival of a permanent appointment, with handover support on either side. Key Responsibilities: • Lead and manage the Appeals, Conduct & Complaints function, ensuring delivery of a consistent and professional service, • Oversee complex casework relating to student appeals, complaints, and disciplinary matters, making decisions in line with policy and legislation, • Provide leadership and direction to a specialist team, setting objectives and monitoring performance, • Ensure policies and procedures remain compliant with relevant regulatory frameworks and best practice guidance, • Act as the key internal expert and escalation point for high-risk or sensitive cases, • Lead on continuous improvement initiatives to enhance processes, service delivery, and student outcomes, • Oversee the completion of case processes, including formal outcomes and final stage communications, • Develop and deliver guidance, training, and support to stakeholders across the organisation, • Contribute to wider organisational strategy, reporting, and governance activity, • Manage relationships with internal and external stakeholders, including regulatory bodies where requiredIdeal Candidate Profile:, • Significant experience managing appeals, complaints, or conduct processes within a Higher Education environment, • Proven experience operating at a senior level with responsibility for leadership and service delivery, • Strong understanding of relevant regulatory and legal frameworks within Higher Education, • Experience handling complex and sensitive casework, with strong decision-making capability, • Excellent communication and stakeholder management skills, • Ability to operate strategically while managing competing priorities in a fast-paced environment, • High level of professionalism, resilience, and attention to detail, • Commitment to delivering a student-focused and inclusive service Location: Canterbury, Kent Working Pattern: Hybrid, 2 days on-site Hours: 35 hours per week Length: 11th May - 3rd July Start Date: ASAP

We are looking for a professional and organised individual to join our Canterbury office as a Family Team Legal Secretary & Receptionist. Ensure compliance with all office procedures and the firm’s Practice Manual. Welcome clients and visitors to the office with professionalism and warmth.

As HR Compliance Manager, you will lead the Eligibility and Compliance Team with responsibility for ensuring all people compliance requirements are met in support of delivering resident and patient safety and quality of care. We are looking for an experienced HR compliance professional with strong e

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We are supporting a fast-growing, award winning international QSR brand with 150+ UK sites and 30+ new openings every year is looking for a Compliance Manager to join its Operations Excellence team. This is a field-based role combining compliance auditing, operational coaching, and stakeholder manag

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Key Responsibilities Lead and manage compliance across key areas including: Gas Safety Fire Risk Assessments Asbestos Management Legionella Control Mechanical & Electrical services (e. Ensure full compliance with legislation including: Health & Safety regulations Building Safety Act CDM Regu

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French speaking Due Diligence and Compliance Officer.

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Teladoc Health is the world’s leading virtual care provider, delivering care to over 20 million members across 125 countries.Teladoc Health formally entered the UK virtual care space in 2019 offering the only comprehensive virtual care solution spanning telehealth GP services, mental health suppor

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Technical Compliance & Assurance. Ensure compliance with National Grid, DNO, IEC, and BS standards.

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Optometrist Vacancy - Bill Opticians, Devon.Bill Opticians is an established chain of independent opticians with 7 branches throughout Devon.We are currently looking for an Optometrist who would like to work across our supportive practices and join our high performing team.We pride ourselves on offe

HV project with full accountability for programme, commercial performance, technical compliance, and client interface. Ensure compliance with IEC, EN, IEEE and UK utility standards.

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Manage external design resource when used, ensuring technical compliance.

ENT Consultant - NHS Insourcing Opportunity.Competitive rates paid into your Limited Company.Are you an ENT Consultant looking for additional weekend work? Here at 18 Week Support, we have an amazing opportunity to work with a well-established NHS Trusts in the North West of England, covering genera

Review design documentation and construction drawings to ensure compliance with project specifications, standards, and codes.

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Manage quality reporting, inspections, and compliance activities.

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SENIOR ELECTRONICS DESIGN ENGINEER.Must be eligible for SC Clearance.We are a specialist engineering organisation focused on the design, manufacture, and supply of advanced, high-integrity electronic solutions.Our technology supports a diverse range of industries and applications, delivering innovat

Checking compliance of drawings, specifications, and technical submissions. Carrying out compliance and quality inspections of installed works.

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