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Cross Class Claims Handler Monday-Friday 9am-5pm (1 day from home) Salary up £40,000 DOE Leeds We are seeking a Cross Class Claims Handler to join our dynamic team. The successful candidate will be responsible for managing and processing claims, ensuring our clients receive efficient and effective claims handling services. This role demands analytical skills, and the ability to deliver outstanding customer service. Roles & Responsibilities: As a Cross Class Claims Handler, you will be responsible for the following: Claims Management: Handle a diverse portfolio of insurance claims across various lines of business, including but not limited to property, casualty, liability, and commercial insurance. Client Advocacy: Act as the primary point of contact for clients throughout the claims process, advocating on their behalf to ensure fair and timely resolution of claims. Negotiation: Negotiate with insurers and third-party representatives to achieve optimal claim settlements, taking into account policy terms, legal considerations, and client interests. Documentation: Prepare and maintain accurate records of claim-related communications, activities, and payments, ensuring compliance with company procedures and regulatory requirements. Customer Service: Provide responsive and empathetic customer service to clients, addressing inquiries, concerns, and requests for assistance related to claims. Loss Prevention: Identify and implement proactive measures to minimise the risk of claims, such as recommending risk management strategies and coverage enhancements to clients. Continuous Improvement: Stay abreast of industry developments, emerging trends, and changes in insurance regulations to enhance expertise and improve claims handling practices.Key Relationships: Clients: Build and maintain strong relationships with clients, serving as a trusted advisor and advocate in navigating the claims process. Insurers: Collaborate with insurers to facilitate claims processing, negotiate settlements, and resolve coverage disputes on behalf of clients. Third-Party Service Providers: Coordinate with loss adjusters, solicitors, repair contractors, and other external partners to support claims handling efforts and expedite resolutions. Internal Teams: Work closely with our Account Executives and other internal departments to ensure seamless coordination and communication throughout the claims lifecycle.Qualifications/Key Skills Required: Experience in claims handling within an insurance broker or similar environment. Excellent communication and interpersonal skills. Attention to detail and accuracy in data entry and documentation. Ability to work effectively in a fast-paced environment. Proficiency in insurance software (Acturis desirable) and Microsoft Office suite. Problem-solving and decision-making abilities. Client-focused mindset with a commitment to delivering exceptional service.Benefits: 33 days holiday Free parking Income protection Fully paid training Pension contribution Excellent progression Interested in knowing more? CLICK APPLY

Job Title: Employment Solicitor (1-3 PQE) Location: Leeds Hours: 9:00am - 5:30pm (38.75 hours per week) Working Pattern: Flexible, with hybrid and part-time options considered An exciting opportunity has arisen for an ambitious and commercially minded Employment Solicitor to join a busy and growing employment team based in Leeds. This role is ideal for a solicitor with around 1-3 years' PQE, although applications from candidates with varying levels of experience will be considered. You will have the opportunity to work closely with senior lawyers while also managing your own caseload, offering exposure to a broad mix of contentious and non-contentious employment matters. The Role You will advise both employers and individuals across a wide range of employment law issues, taking responsibility for your own files while contributing to the wider success of the team. Key responsibilities include: Advising on a full spectrum of employment law matters Managing Employment Tribunal cases, including advocacy where appropriate Providing practical, commercially focused HR and employment advice Drafting and negotiating employment contracts and settlement agreements Handling matters through ACAS early conciliation and Tribunal proceedings Building and maintaining strong client relationships Supporting business development initiatives, including client training and networking Ensuring compliance with regulatory requirements, including AML About You Qualified Solicitor or Chartered Legal Executive Experience handling an employment law caseload, including matters such as dismissals, redundancy, discrimination, grievances, and settlement agreements Confident advising employer clients and managing tribunal matters Strong organisational skills with the ability to manage competing deadlines Commercially aware with excellent communication and client care skills Comfortable using case management systems and Microsoft Office What's on Offer Hybrid and flexible working options Supportive and collaborative team environment High-quality work with a strong mix of contentious and advisory matters Genuine opportunities for career development and progression The chance to play a key role in a growing and well-regarded teamThis is a fantastic opportunity for an Employment Solicitor looking to develop their career within a forward-thinking and supportive environment in Leeds

Operations Team Leader - MI Analysis and Insights Hybrid – 2 Days Office, 3 Remote Medical Protection Society (MPS) is the world’s leading medical defence organisation, providing expert advice, support and protection to healthcare professionals across the globe. Within Operations, our Business Services & Governance function plays a vital role in enabling high‑quality, compliant and efficient services through strong governance, insight and continuous improvement. The Opportunity We’re looking for an Operations Team Leader – MI Analysis & Insights to lead the delivery of high‑quality operational data, insight and analysis that informs decision‑making and drives performance across global Operations. This is a key leadership role for someone who enjoys turning complex data into clear insight, partnering with senior leaders and using evidence to improve services, productivity and the member experience. You’ll lead a small specialist MI & Insights team, act as a trusted partner to Operations leaders and help embed a strong, data‑led culture across MPS. As Operations Team Leader, you’ll: • Act as a trusted partner to senior operational leaders, offering insight, challenge and support to drive better decisions, • Provide in‑depth analysis to explain performance, identify trends, and highlight root causes and improvement opportunities, • Support performance modelling, forecasting and analysis to optimise productivity, service KPIs and quality, • Work closely with the central Data & Analytics function to define and deliver meaningful operational metrics, • Ensure robust governance, controls and assurance over MI, reporting and high‑profile operational issues, • Champion a culture of continuous improvement, inclusion and member‑centric service excellence What we’re looking for You’ll be an experienced leader with strong analytical capability, comfortable operating at pace and influencing senior stakeholders through evidence‑based insight. You’ll bring: • Proven experience leading and developing high‑performing analytical or MI teams, • Strong expertise in MI, analytics and insight, with the ability to translate data into meaningful action, • Experience working with both financial and non‑financial data, • Excellent communication and senior stakeholder engagement skills, • A strong understanding of data governance, risk and compliance, • Experience using data to drive continuous improvement and operational efficiency It would be great (but not essential) if you also have: • Professional qualifications in Data Analytics, • Experience in medical defence, insurance or a similarly regulated environment, • Understanding of end‑to‑end service, claims or cases processes Why join MPS? At MPS, you’ll be part of a purpose‑driven organisation where your work directly supports healthcare professionals worldwide. We offer: • Meaningful, impactful roles with real influence, • A collaborative, inclusive and supportive culture, • A truly flexible hybrid-working arrangement, • Strong focus on learning, leadership development and career progression We also offer you: • A discretionary on-target bonus of 10%. Up to a max 20% based on performance, • 11% pension contribution (3% from you, 8% from us – optional additional matched 3% contributions, e.g. 6% from you, 11% from us), • 25 days annual leave. Flexible public holidays and option to buy/sell additional leave, • Private Medical Insurance, • 6x salary death in service, • Holistic health and wellbeing support package If you’re passionate about using insight to drive smarter decisions and better outcomes, we’d love to hear from you. Who We Are Medical Protection Society (MPS) is the world’s leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of almost 300,000 Members around the world. We are a not-for-profit organisation, meaning our Members’ premiums are kept safe should our Members require support for complaints or claims arising from professional practice, or invested into bettering the organisation, our colleagues and our products. Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit Members and the wider healthcare professions. To do this, we need colleagues who are trusted and supported to deliver their best work, whether that be through leadership development, fully-funded training courses or peer-to-peer support. We want our colleagues to feel empowered enough to deliver positive change, display ambition to push themselves and are determined when faced with a challenge, whilst ensuring our Member’s best interests are at the core. Next Steps If you are interested in finding out more, looking for a new role and want to join an organisation that truly values its employees, take a look at the role profile to find out more about the role to apply. Our Talent Acquisition team are always on hand should you have any questions, are having any technical issues or wish to understand how MPS can support you with your application and interview. Application closing date for Operations Team Leader - 17th May 2026

Are You a Conveyancer Looking for an Exciting New Opportunity? Join a fast-growing Conveyancing Department at one of the leading providers of legal services in the residential property and remortgage markets! The Role: Following private equity investment, our client is expanding their Conveyancing Team in Leeds to meet the demands of their flourishing business. You will act for buyers in property purchases and related sales, managing files from instruction to completion. (Hybrid working available after the initial training period) Key Responsibilities: Process sale/purchase transactions from instruction through to completion, liaising with mortgage brokers, estate agents, solicitors, and clients. Manage a diverse caseload, including freehold, leasehold, new build, and shared ownership transactions. Build strong relationships with clients and third parties, providing regular updates. Deliver exceptional service to clients, introducers, and third parties. Identify and resolve potential risks to protect clients and the business. Maintain files in compliance with Service Level Agreements (SLAs) and regulatory requirements. Prepare and issue contract papers for related sales. Analyse search results. Liaise with Help to Buy and mortgage lenders to draw down client funds. Prepare completion statements and invoices. Handle exchange of contracts and legal completion. The Person: Around 2+ years' experience in file handling. Enthusiastic team-player and self-starter, able to work on own initiative. Ability to deliver high-quality customer service. Strong attention to detail and excellent verbal and numerical skills. In Return, You Can Expect: Salary Range: £25,000 to £53,000 dependent on experience. Bonus Scheme: Monthly exchange bonus, quarterly quality bonus, and annual billings bonus, with an estimated additional £5k - £6k annually once you have an established caseload. Holidays: 25 days (including 2 for religious/cultural leave) + bank holidays + your birthday off. Hybrid Working: Minimum 2 days in the office after an initial 8-week training period. To apply for this Property Lawyer role, please forward your CV to (url removed) or call Adam Dell'Armi on (phone number removed) for a chat about the role. Clayton Legal recruits for law firms and in-house departments across the UK. Based in the North West, our pedigree and service levels offer a refreshingly different recruitment experience. Work with experienced professionals dedicated to your success. Visit (url removed) for our latest blogs, legal news, and current vacancies

Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position. We are delighted to be working with a leading, forward thinking conveyancing firm who have a new and exciting opportunity available now. They are looking to recruit an experienced, ambitious conveyancer to be part of their conveyancing team at their fast-growing Leeds office. The Role: You’ll manage a mixed caseload of freehold, leasehold, newbuild and shared ownership transactions, tailored to your level of expertise. Their bonus scheme gives you the opportunity to earn £12K – £15K per annum, on top of your base salary. They are proud to offer a structured career path for you to build your career and grow as a person, whatever that looks like for you. Key Responsibilities: • Process the sale/purchase from instruction through to completion liaising with all parties to include mortgage brokers, estate agents, solicitors and clients throughout the transaction., • Proactively communicate and build strong relationships with clients and third parties keeping them regularly updated of progress., • Provide an exceptional service both to the client, introducers and third parties., • Recognise potential risks and resolve issues without putting the client or business at risk., • Ensure that all allocated files are maintained in good order in compliance with Service Level Agreements (SLA’s) and in accordance with regulatory and statutory requirements., • Prepare and issue contract papers on any related sale., • Thoroughly deal with any sale enquiries, • Analyse search results, • Display exceptional organisation to target matters for exchange and completion at the start of each month in line with KPIs, • Liaise with mortgage lenders regarding drawing down client funds., • Dealing with exchange of contracts and legal completion. What you’ll need • At least 2 years of Conveyancing experience, managing your own caseload. • A passion for delivering excellent client service • Great written and verbal communication skills • High level of attention to detail This is a full-time, permanent role, Monday to Friday What is on offer: • 23 days holiday + 2 extra religious/cultural days • Hybrid working • Your birthday off! • Free conveyancing legal fees • Moving home days off • Volunteering days • Retailer discounts and frequent socials • Refer a friend bonuses DBS and Financial Checks: Please note that as part of our commitment to maintaining a safe and trustworthy workplace, all offers of employment are subject to satisfactory completion of DBS (Disclosure and Barring Service) checks and financial background checks. These checks are conducted to ensure the safety of our employees and clients and to uphold the highest standards of integrity and compliance in our operations. If this sounds like your next career move, please apply now! Please note that only candidates with the legal right to work in the UK will be considered for this position. Proof of eligibility will be required at the time of application

On behalf of DWP, we are looking for a Workplace Design Assurance Manager for a contract ending in March 2027 Inside IR35 contract based Hybrid 3 days a week in either Sheffield, Leeds, Manchester, Birmingham, Newcastle, Blackpool, Glasgow and 2 days from home. The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives. Working with DWP, you will be helping us to drive our priorities to: • Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation * Help people to plan and save for later life, while providing a safety net for those who need it now * Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society * Improve experience of our services while maximising value for money for the taxpayer. As a Workplace Design Assurance Manager your main responsibilities will be to: * Provide design assurance across all workplace projects and programmes, approving compliance with DWP Design Guidance and associated technical standards. * Where departures from guidance are proposed, clearly assess, articulate, document, and support associated risks, impacts, and mitigations in line with agreed compliance and assurance processes. * Champion smart working principles, demonstrating a strong understanding of how new ways of working influence spatial planning, adjacencies, densities, workplace typologies, and performance. * Confidently use expertise to highlight opportunities for design improvement in meetings, workshops, and review sessions involving stakeholders with varying levels of technical and design knowledge. * Have and be able to apply excellent technical knowledge of current Building Regulations, statutory and regulatory requirements, British Standards, and wider construction legislation applicable to the building types within the DWP estate Essential: * Architectural or Interior Design background with experience across all RIBA work stages. * Demonstratable experience on office, retail, banking, healthcare, or educational projects. * Excellent knowledge of Building Regulations, statutory processes, British Standards, and UK construction legislation. * Proven experience managing and resolving technical, legal, or regulatory design issues throughout the RIBA stages. * Strong experience reviewing and challenging spatial layouts, test fits, and RIBA stage information with confidence and authority * Ability to present, sometimes in larger forums, in a clear and concise style varying the presentation according to the target audience * High proficiency in Microsoft and Adobe software packages, including InDesign, Adobe Acrobat, Word, PowerPoint, Outlook, and Excel, with the ability to analyse data and markup documents clearly and accurately. Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. Armed Forces Covenant DWP guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following 'this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different'. TPBN1_UKTJ

Finance Business Partner Package Description • Discretionary on-target bonus of 10%. Up to a max 20% based on performance, • 11% pension contribution (3% from you, 8% from us – optional additional matched 3% contributions, e.g. 6% from you, 11% from us), • 25 days annual leave. Flexible public holidays and option to buy/sell additional leave, • Private Medical Cover, • Car Salary Sacrifice scheme, • 6x salary death in service, • Holistic health and wellbeing support package, • A culture that promotes inclusivity, wellbeing and rewards hard work Job Introduction Are you a qualified accountant ready to step into a strategic role that shapes the future of a purpose‑driven organisation? At MPS, we protect the careers, reputations, and wellbeing of healthcare professionals across the UK and internationally, and we’re now looking for a proactive, commercially minded Finance Business Partner to join our dynamic Finance team. You’ll be at the heart of decision‑making, working closely with teams across the organisation to drive performance, challenge thinking, and influence strategy. Partnering with senior leaders, including Executive Directors, you’ll translate business plans into meaningful financial outcomes and deliver insight that genuinely matters. Acting as the go‑to expert for financial planning and analysis, you’ll shape multi‑year forecasts, optimise operational spend, and proactively support strategic initiatives, anticipating risks and opportunities rather than simply reporting on performance. This role offers real variety, senior visibility, and the opportunity to make a tangible impact. You don’t need to have held a Finance Business Partner role before, but you do need the right mindset, experience, and ambition to succeed in a strategic, business‑facing finance role. The Ideal Candidate • Qualified accountant (ACA, ACCA, CIMA or equivalent) with relevant post‑qualification experience, • Strong experience working with balance sheets, including analysis, reporting, and understanding of financial drivers, • Exposure to capital transactions, such as investment activity, funding, acquisitions, disposals, or other significant financial transactions, • Proven experience in FP&A, management accounting, or a business‑facing finance role, • Strong commercial acumen with the ability to provide forward‑looking insights, • Confident communicator, able to influence and challenge stakeholders at all levels, • Comfortable working with budgeting systems, financial models, and reporting tools Desirable: • Experience in insurance, risk-based businesses, or healthcare, • Exposure to strategic planning, pricing, or actuarial environments, • Continuous improvement mindset with experience enhancing financial processes About The Company The Medical Protection Society Ltd (MPS) is the world’s leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of almost 300,000 members around the world. We are a not-for-profit organisation, meaning member’s subscriptions are either invested into bettering the organisation, colleagues and products, or kept safe should members require support for complaints or claims arising from professional practice. Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit members and the wider healthcare professions. To do this, we need colleagues who are trusted and supported to deliver their best work, whether that be through leadership development, fully funded training courses or peer-to-peer support. We want colleagues to feel empowered to deliver positive change, display ambition to push themselves and be determined when faced with a challenge, whilst ensuring members best interests are at the core

Data Protection Manager Leeds – hybrid Fixed Term Contract (12 months) Summary We’re seeking a Data Protection Manager to join our growing business. In this newly created role, you’ll be responsible for the day-to-day operation, governance and continuous improvement of NG Bailey’s data protection programme. This role will be ideal for a proactive and innovative individual who wants the opportunity to shape our data governance strategy from the ground up. Some of the key deliverables will include: Own and maintain the NG Bailey Data Protection strategy, framework and improvement plan Lead the design, implementation and ongoing management of data protection and its component parts Proactively monitor regulatory, legislative and technology developments relevant to data protection and assess the impact to the business Produce monthly and quarterly assurance reports for senior leadership and governance committees Co-ordinate, attend and/or chair data protection-specific forums and other risk/compliance forums Lead privacy by design governance and as a trusted business partner, give expert data protection management challenge and guidance Create, manage and maintain internal policies such as retention schedules, workplace guidelines, and employee privacy policies Create, manage and maintain external policies, consents, customer facing notices, documents and tools Develop and deliver training programmes and awareness materials and content Manage data breaches, from investigation to resolution and any required regulatory notifications Maintain incident logs for all risks, breaches, and potential issues across the business, meeting specific SLA and regulatory timeframes and ensuring timely internal reporting Act as the first point of contact for data protection matters Ensure that subject access requests and other data privacy rights are met in accordance with procedures and agreed deadlines for customers and team members Provide assurance that policies and procedures are being followed by the business and that there is a culture of continuous improvement in relation to data protection compliance Conduct second line functional assurance reviews to assess compliance with the data protection framework, associated key controls and external Service Level Agreements Ensure Privacy Triage Questionnaires and/or Data Protection Impact Assessments (DPIAs) are in place and completed for any new or changed processing activities or projects involving personal or sensitive data Provide guidance on the identification of appropriate lawful basis for processing personal data in collaboration with the Group Legal team What we’re looking for: Strong and practical understanding of data protection law and practice, with proven experience running a data protection programme Previous experience working in a large organisation with varied and complex processing activities, ideally in a private organisation and/or the construction, infrastructure or facilities management sectors Recognised qualification in data protection, information governance or information security, or equivalent Skilled at managing complex rights requests, DPIAs and data mapping Able to interpret regulatory developments and explain impacts in plain language High level of IT literacy and confident working with SharePoint or willing to learn quickly Strong attention to detail Able to prioritise and work under pressure Good project management skills and a structured approach to work Able to influence and work with colleagues across the broader organisation and with external stakeholders Proven experience supporting a major change or improvement programme Experience working to assurance and regulatory standards Next Steps: As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-LP1 #LI-hybrid

Job Title: Architect Location: Leeds Salary: £36-40,000 DOE About the company: An established and highly regarded architectural practice is seeking a qualified Architect to join its Leeds studio. With a strong national presence, multiple offices, and a team of over 70 professionals, the practice has developed a reputation for delivering high-quality work across a wide range of sectors. It places a strong emphasis on sustainability, as well as the health and wellbeing of both its projects and its people. Recognised with Investors in People Gold accreditation, the organisation is committed to maintaining a supportive and collaborative working culture, alongside providing clear opportunities for professional development and career progression within a forward-thinking environment. Benefits: Competitive salary Flexible working hours with agile start and finish times Established remote working policy Opportunities for career progression and advancement Exposure to a diverse range of projects across multiple sectors Structured training and continuous professional development Practice-led rewards and recognition initiatives Regular social events and team activities Inclusive, friendly, and collaborative working environment Investors in People Gold accredited workplaceDaily Duties: Lead and manage the day-to-day delivery of projects across all RIBA stages (0-7) Prepare planning and construction drawing packages, including drawings, schedules, and specifications Work closely with internal teams to ensure coordinated project delivery Liaise with clients, contractors, consultants, and wider project stakeholders Take responsibility for project leadership where required Contribute to and support bid and tender submissions Provide input on environmental, regulatory, and legal project requirements Lead and support stakeholder engagement to develop and refine design briefs Maintain up-to-date knowledge of industry standards, regulations, and technical developments through CPDIdeal Candidate: Qualified Architect with ARB registration- considering those who are newly qualified through to several years post Part 3 Strong experience delivering projects from inception to completion (RIBA stages 0-7) Excellent knowledge of UK Planning policy, Building Regulations, and construction standards Proven design ability with strong creative and technical problem-solving skills Confident communicator with strong leadership and project management skills Experience using Revit is highly advantageous Ability to lead projects while working effectively within a collaborative team environment Highly organised, proactive, and capable of managing multiple priorities effectively To apply, please contact KAZ on (phone number removed) OR alternatively, send your updated CV and Portfolio across to I hope to hear from you soon

Service Desk Analyst Package Description • Up to 10% discretionary annual bonus, • 11% pension contribution (3% from you, 8% from us optional additional matched 3% contributions, e.g. 6% from you, 11% from us), • 25 days annual leave plus flexible bank holidays (option to buy/sell 5 days), • Private Medical Cover, • Healthcare cash plan, • 6x salary death in service, • Paid volunteering day, • A personal GP service enabling you to get a video consultation with an NHS-registered, private GP, • Employee Assistance Programme, • A range of shopping discounts from major high-street retailers Job Introduction We have an exciting opportunity for a Service Desk Analyst to join our Technology, Digital and Data team based in Leeds! The main purpose of the role is to provide effective and timely delivery of technical IT support to colleagues across MPS. The role will focus on the day-to-day resolution of technical issues on our systems and hardware to ensure we can provide a high quality, trusted service to our colleagues and members. This role will see you working with a variety of stakeholders including other resolve teams and end users; therefore, you will need to have excellent communication and interpersonal skills and be adept at explaining technical issues and solutions to non-technical staff. You will also need a strong eye for detail, the ability to work under pressure while using your own initiative to make decisions and a desire to think ‘outside the box’ to not only resolve problems but to proactively make improvements to service delivery. Main Responsibilities As our new Service Desk Analyst, you will also: • Provide 1st Line technical support to MPS colleagues via multiple channels including phone, email, portal, chat and face to face., • Provide regular status updates to colleagues to ensure that incidents and requests are effectively prioritised and actioned., • Fulfil service requests raised by MPS colleagues for access to systems, resources and equipment., • Ensure that work is completed in line with agreed quality guidelines and that SLA / KPI targets are met, • Effectively classify and prioritise incidents and escalate to Team Leader where appropriate. The Ideal Candidate We are looking for: • Proven practical experience of working within a Service Desk or IT support team with a genuine interest in IT and a desire to develop a career in IT support, • Experience of using Active Directory to provide access to resources, • The ability to explain technical issues and solutions to non-technical staff, • Experience of managing incidents via an IT Service management platform /ticket management system, • Strong organisational, analytical, and problem-solving skills with the ability to prioritise tasks, manage multiple activities and maintain high attention to detail., • Excellent communication and interpersonal skills, with a high level of integrity and discretion. We welcome applicants from all backgrounds, and we encourage you to apply even if you feel you do not match 100% of the technical requirements. We celebrate diversity, promote inclusivity and strive to create a work environment which ensures everyone can be heard. What’s important to MPS is that our people live our values of Member First, Ambitious, Determined and Empowered. About The Company The Medical Protection Society Ltd (MPS) is the world’s leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of over 350,000 members around the world. We are a not-for-profit organisation, meaning member’s subscriptions are either invested into bettering the organisation, colleagues and products, or kept safe should members require support for complaints or claims arising from professional practice. Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit members and the wider healthcare professions. To do this, we need colleagues who are trusted and supported to deliver their best work, whether that be through leadership development, fully funded training courses or peer-to-peer support. We want colleagues to feel empowered to deliver positive change, display ambition to push themselves and be determined when faced with a challenge, whilst ensuring members best interests are at the core. Application closing date for Service Desk Analyst - 01/05/2026

Specifications Technologist Annual Salary: £34,000 Location: Leeds Job Type: Full-timeJoin our Technical team as a Specifications Technologist, where you will play a crucial role in validating retailer specifications and ensuring compliance with the British Retail Consortium certification and customer requirements. This position is ideal for someone who thrives in a detailed-oriented and regulatory environment, ensuring product specifications meet both company and regulatory standards. Day-to-day of the role: Develop and maintain accurate product specifications for major UK retailers, ensuring all information is precise for customer use and on-pack details. Utilise retailer portals and specification systems such as Oracle, Click PLM, Hamilton Grant, M&S FIND, and Traceone. Integrate raw material changes into finished goods specifications and collaborate closely with internal departments to interpret data and complete specifications in compliance with company standards. Approve packaging copy and artwork, ensuring legal accuracy and alignment with customer brand guidelines. Stay updated with UK and EU food legislation, allergen policies, and customer Codes of Practice. Serve as the first point of contact for technical specification queries, resolving issues efficiently and verifying ingredient, recipe, and nutritional data for accuracy and consistency. Work with the Senior technical team on supplier audits and associated documentation and systems. Collaborate with NPD, Technical, Commercial, and Raw Material teams to meet critical paths and contribute to continuous improvement across data entry, compliance, and specification procedure development. Engage in self-development activities and company-organised training to continuously develop skills and knowledge.Required Skills & Qualifications: Experience in developing and maintaining product specifications, preferably within the food industry. Familiarity with specification systems such as Oracle, Click PLM, Hamilton Grant, M&S FIND, and Traceone. Strong understanding of UK and EU food legislation, allergen policies, and customer Codes of Practice. Excellent communication and collaboration skills to work effectively with various internal teams. Ability to manage multiple projects efficiently, meet deadlines, and maintain meticulous attention to detail. Proactive in personal development and skilled in using various data management systems.Benefits: Competitive salary package. Opportunities for professional growth and development. Engaging and supportive work environment

Shape the future of claims. Lead digital transformation that truly matters! At Markel, we do things differently. We're a global insurance business built on trust, integrity and human connection - and we believe technology should enhance, not replace, great service. We're now looking for a Claims Digital & Technology Lead to join our UK Claims Leadership Team. This is a newly created, high-impact role where you'll sit at the heart of our digital transformation journey, shaping how claims are delivered today and how they'll work tomorrow. If you're passionate about modernising complex environments, influencing senior partners and improving customer outcomes through smart technology, this is your opportunity to make a genuine, visible difference. The opportunity: As our Claims Digital & Technology Lead, you'll own the UK Claims digital and technology strategy and bring it to life through a clearly defined roadmap. Reporting directly to the Claims & Legal Services Director, you'll play a key role in the UK Claims Leadership Team and work closely with IT, Operations and the wider business. This role offers the chance to: Lead meaningful digital change in a respected, specialist insurer Influence strategy at leadership level Deliver improvements that directly impact customer experience, efficiency and performance Be at the forefront of innovation within claims We offer hybrid working, a competitive salary, generous bonus and a comprehensive benefits package. What you'll be doing: You'll take end-to-end ownership of claims digital transformation, including: Strategy & roadmap Own and evolve the UK Claims digital & technology strategy, aligned to business goals and market trends Build, maintain and communicate a clear, deliverable transformation roadmap Delivery & collaboration Act as the single point of contact for all digital and technology initiatives impacting UK Claims Partner closely with IT and senior team members to translate claims requirements into practical, scalable solutions Lead the identification, evaluation and adoption of best-in-market technology across claims systems, automation, data and AI Change & adoption Drive effective change management, ensuring teams embrace and fully benefit from new tools and processes Shape and deliver communications and training to support successful adoption Innovation & performance Keep ahead of emerging technologies and industry trends, bringing forward innovative recommendations Define and track critical metrics to measure impact on claims performance and customer experience Governance Ensure all solutions meet regulatory requirements, data standards and internal governance controls What you'll bring: We're looking for someone who combines strong technical claims understanding with commercial insight and the ability to engage with our operations, technical, IT and other departments to push our digital claims journey forward. You'll need: Shown experience leading digital and technology initiatives within insurance claims (or a closely related area) A deep understanding of claims operations, processes and systems Demonstrated success delivering digital strategies and transformation roadmaps Experience working cross-functionally and influencing senior collaborators A strong delivery record across complex technology or change initiatives Knowledge of claims platforms, automation, AI / ML, cloud technologies and data analytics Excellent communication skills and a collaborative, pragmatic approach It's a bonus if you have: Experience working within regulated insurance environments Professional certifications in digital transformation, project management or relevant technologies Who we are: Avencia Consulting are an RPO who provide a recruitment service to our client Markel International. Markel Corporation (NYSE: MKL) is a Fortune 500 company with more than 60 offices across 20+ countries, specialising in insurance, reinsurance, advisory and investment operations. Our culture is built on: Putting people first Winning together Continually striving for better Thinking further What's in it for you: Competitive salary plus generous annual bonus 25 days' holiday plus bank holidays, with the option to buy or sell extra leave Excellent pension scheme Private medical and dental cover Life assurance, income protection and travel insurance Season ticket loan and a range of additional benefits Genuine opportunities to learn, develop and progress your career Ready to make your mark? If you're excited by the opportunity to lead digital transformation in a business that values integrity, innovation and people, we'd love to hear from you. Apply now to start the conversation. Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. TPBN1_UKTJ

Claims Handler Monday-Friday 9am-5pm (1 day from home) Salary up £40,000 DOE Leeds We are seeking a Claims Handler to join our dynamic team. The successful candidate will be responsible for managing and processing claims, ensuring our clients receive efficient and effective claims handling services. This role demands analytical skills, and the ability to deliver outstanding customer service. Roles & Responsibilities: As a Claims Handler, you will be responsible for the following: Claims Management: Handle a diverse portfolio of insurance claims across various lines of business, including but not limited to property, casualty, liability, and commercial insurance. Client Advocacy: Act as the primary point of contact for clients throughout the claims process, advocating on their behalf to ensure fair and timely resolution of claims. Negotiation: Negotiate with insurers and third-party representatives to achieve optimal claim settlements, taking into account policy terms, legal considerations, and client interests. Documentation: Prepare and maintain accurate records of claim-related communications, activities, and payments, ensuring compliance with company procedures and regulatory requirements. Customer Service: Provide responsive and empathetic customer service to clients, addressing inquiries, concerns, and requests for assistance related to claims. Loss Prevention: Identify and implement proactive measures to minimise the risk of claims, such as recommending risk management strategies and coverage enhancements to clients. Continuous Improvement: Stay abreast of industry developments, emerging trends, and changes in insurance regulations to enhance expertise and improve claims handling practices.Key Relationships: Clients: Build and maintain strong relationships with clients, serving as a trusted advisor and advocate in navigating the claims process. Insurers: Collaborate with insurers to facilitate claims processing, negotiate settlements, and resolve coverage disputes on behalf of clients. Third-Party Service Providers: Coordinate with loss adjusters, solicitors, repair contractors, and other external partners to support claims handling efforts and expedite resolutions. Internal Teams: Work closely with our Account Executives and other internal departments to ensure seamless coordination and communication throughout the claims lifecycle.Qualifications/Key Skills Required: Experience in claims handling within an insurance broker or similar environment. Excellent communication and interpersonal skills. Attention to detail and accuracy in data entry and documentation. Ability to work effectively in a fast-paced environment. Proficiency in insurance software (Acturis desirable) and Microsoft Office suite. Problem-solving and decision-making abilities. Client-focused mindset with a commitment to delivering exceptional service.Benefits: 33 days holiday Free parking Income protection Fully paid training Pension contribution Excellent progression Interested in knowing more? CLICK APPLY

HSEQ Advisor £45,000 + car allowance Home based with travel across, The North of England & Highlands. We are recruiting for an HSEQ Advisor to support the delivery of Health, Safety, Environmental and Quality standards across a national portfolio. This is a proactive, operational role focused on strengthening compliance, embedding best practice and supporting teams to deliver safe, high-quality services. Key Responsibilities Provide practical HSEQ advice and guidance to operational teams and client stakeholders. Undertake audits and inspections in line with legal and company requirements, ensuring actions are tracked to completion. Lead accident and incident investigations, including root cause analysis and regulatory reporting where required. Review contractor RAMS and monitor higher-risk activities on site. Ensure statutory risk assessments (fire, legionella, asbestos etc.) are in place and managed effectively. Support HSEQ initiatives, training and behavioural safety programmes across the business. Produce clear reports and performance updates for management and clients. What We’re Looking For NEBOSH National General or Construction Certificate (Level 3) or equivalent – essential. NEBOSH Diploma or Environmental qualification – desirable. Internal Auditor qualification – advantageous. Strong knowledge of CDM regulations Experience within an HSEQ role in FM, property or a related operational environment. Strong knowledge of UK health and safety legislation and contractor management. Confident communicator with good organisational skills and the ability to work both independently and as part of a team. PR/(phone number removed) (url removed) | (phone number removed)

On behalf of DWP, we are looking for a Workplace Design Assurance Manager for a contract ending in March 2027 Inside IR35 contract based Hybrid 3 days a week in either Sheffield, Leeds, Manchester, Birmingham, Newcastle, Blackpool, Glasgow and 2 days from home. The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives. Working with DWP, you will be helping us to drive our priorities to: • Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation * Help people to plan and save for later life, while providing a safety net for those who need it now * Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society * Improve experience of our services while maximising value for money for the taxpayer. As a Workplace Design Assurance Manager your main responsibilities will be to: * Provide design assurance across all workplace projects and programmes, approving compliance with DWP Design Guidance and associated technical standards. * Where departures from guidance are proposed, clearly assess, articulate, document, and support associated risks, impacts, and mitigations in line with agreed compliance and assurance processes. * Champion smart working principles, demonstrating a strong understanding of how new ways of working influence spatial planning, adjacencies, densities, workplace typologies, and performance. * Confidently use expertise to highlight opportunities for design improvement in meetings, workshops, and review sessions involving stakeholders with varying levels of technical and design knowledge. * Have and be able to apply excellent technical knowledge of current Building Regulations, statutory and regulatory requirements, British Standards, and wider construction legislation applicable to the building types within the DWP estate Essential: * Architectural or Interior Design background with experience across all RIBA work stages. * Demonstratable experience on office, retail, banking, healthcare, or educational projects. * Excellent knowledge of Building Regulations, statutory processes, British Standards, and UK construction legislation. * Proven experience managing and resolving technical, legal, or regulatory design issues throughout the RIBA stages. * Strong experience reviewing and challenging spatial layouts, test fits, and RIBA stage information with confidence and authority * Ability to present, sometimes in larger forums, in a clear and concise style varying the presentation according to the target audience * High proficiency in Microsoft and Adobe software packages, including InDesign, Adobe Acrobat, Word, PowerPoint, Outlook, and Excel, with the ability to analyse data and markup documents clearly and accurately. Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. Armed Forces Covenant DWP guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different

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